- Analysis of 1,000 UK and US company reports finds skills and
training are missing from the boardroom's top priorities in the
face of technology growth
- AI doubles in mentions but its importance is not reflected
in training initiatives
- Yet technical reskilling and upskilling are on the rise in
the wider workforce
LONDON, March 17,
2025 /PRNewswire/ -- Many of the largest listed
companies in the UK and US are underprioritizing skills development
in relation to technology, according to Multiverse analysis of
FTSE 100 and S&P 100 company reports spanning the last 10
years.
Around seven in ten companies in the UK (69%) and US (76%)
mention a strategic priority relating to technology in their latest
reports. Yet only 7% (UK) and 8% (US) describe skills and training
as a strategic priority.
This proportion has not improved since 2013, while technology
has shot up in importance, suggesting that boardrooms are not yet
recognizing its sweeping impact on workforce skills requirements.
With Goldman Sachs predicting that AI investment will rocket to
$200bn this year, companies who do
not act are putting record levels of investment at risk.
To uncover this data, Multiverse's data science team worked with
expert data analyst David Abelman
(ex-Meta, Bain & Company), to build a Large Language Model
(LLM) system to analyze structured information from over 100,000
pages of company documents. The resulting Boardroom Skills
Agenda report provides empirical evidence on how people
and skills are missing from the boardroom's top priority list based
on findings from UK annual reports and US 10-K
reports.1
The missing skills piece
According to the report, companies are also not targeting skills
development relating to the most consequential technologies that
will shape the future of work.
- While nearly half (49%) of the UK FTSE 100 mention AI as part
of their strategy, only 34% of companies referenced Artificial
Intelligence (AI) training.
- In S&P 100 10-K reports 48% reference AI in their strategy,
while 18% mention AI training.
These findings follow the UK's Institute for Fiscal Studies
(IFS) reporting, which confirms that the average number of
days of workplace training received each year has fallen over the
last decade. Employer spending on training has decreased over the
same period, and there has been a fall in both public and private
investment in training. The US' Training Industry report also
reflects a fall in training expenditure among US companies in 2024
compared to years prior.
Euan Blair, CEO of Multiverse,
said:
"Annual reports are a weathervane for the issues
that are capturing the boardroom's attention. What we can see in
the data is that investment in technology is skyrocketing but
skills and training has stagnated.
"Technology tools are only as powerful as the
people who use them. Without prioritizing people, companies will be
left with tech strategies that are missing a key piece of the
puzzle. The tech revolution will not arrive until companies connect
the dots between tools and talent."
Further headline findings include:
Technology is impacting global workforce skills, despite
absence from boardroom top priority list
The growing
impact of technology on the workforce is starting to be signalled
in some reports, with discussion of "reskilling" and technical
"upskilling" on the rise. Yet overall the incidence and
prioritisation of technical skills initiatives is still notably
low.
- The proportion of FTSE 100 companies mentioning reskilling has
nearly tripled in the last 10 years from 7% to 20%, while technical
upskilling has more than doubled (23% to 51%)
- Similarly, in US 10-K reports, mentions of reskilling rose from
1% in 2013 to 13% in latest reports, while upskilling mentions grew
nearly sixfold (5% to 29%).
- Yet in the most recent set of annual reports, only 10% of FTSE
100 companies and 4% of S&P 100 provided a sum for how much
they were investing in training.
- When referenced, the average (median) spend was £600 per
employee in the UK, and $1700 in the
US.
Apprenticeships more prominent than graduate
programs
The analysis also found that companies are
delivering training via a number of different methods, and
referencing these programs more than they were 10 years ago:
- 59% of FTSE 100 companies referenced an apprenticeship program
(vs 48% 10 years ago), while 48% have a graduate program (vs 39% 10
years ago). Meanwhile, 32% said they had an internship program (vs
19% 10 years ago).
- US 10-K reports discuss training programs less overall, but
mentions are still on the rise. 14% of latest reports mention
apprenticeship programs (vs 1% a decade ago), while 3% reference
graduate programs (vs. 0%) and 8% internship programs (vs 3%).
David Abelman, Data Science
Consultant, added:
"When implemented carefully, LLMs provide a
fantastic way to extract quantitative information from textual
documents at scale. We were able to craft a workflow to make sense
of over 100,000 pages of annual reports, giving us a unique
understanding of how companies discuss their people development in
relation to their increasingly strategic prioritisation of
technology.
"It was clear that whilst technological focus
has ramped up, strategic skill development is generally lagging
behind. But it's also promising to see signals of change in the
tactical implementation of learning and development initiatives. It
will be fascinating to see how this plays out in the coming years
as the increasing impact of AI is felt."
— Notes to editors —
1. The full Boardroom Skills Agenda report can be found
here.
2. Research methodology
- The analysis was based on the hypothesis that if skills are
critical to business strategy then you would expect them to play a
prominent role in the annual reports of UK companies.
- This study analyzes the content of a sample of 700 FTSE 100
annual reports (both latest, and from previous years), using a
large language model (GPT-4o), keyword-based methods, and a manual
labelling process for verification. For clerical tasks such as
page-labelling, GPT-4o-mini was used.
For more information, please visit the methodology section of
the report.
About Multiverse
Multiverse is a tech company that
identifies, closes and prevents skills gaps, through personalized,
on-the-job learning. It partners with over 1,500 companies in the
US & UK to deliver skills that enable business transformation,
and economic opportunity for individuals.
Its focus areas include AI, tech and data skills, for people of
any age and any career stage. Multiverse learners have driven
$2bn + ROI for their employers, using
the skills they've learnt to improve productivity and measurable
performance.
In June 2022, it announced a
$220 million Series D funding round
co-led by StepStone Group, Lightspeed Venture Partners and General
Catalyst. With a post-money valuation of $1.7 billion, the round makes the company the
UK's first EdTech unicorn.
For more information, please visit multiverse.io.
About David
Abelman
David Abelman
specializes in data science, analytics, and AI consultancy. With a
particular interest in implementing AI to build novel datasets,
David works with a variety of leading UK and global companies to
drive strategy and insight on some of their most challenging data
problems.
1 The top five strategic priorities
were assessed based on their prominence and emphasis in report
pages tagged by the LLM as 'upfront strategic narrative' of each
annual report, which includes the opening remarks from the CEO and
Chair. These were manually spot checked and verified.
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SOURCE Multiverse