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OSB Osb Group Plc

394.20
1.80 (0.46%)
25 Apr 2024 - Closed
Delayed by 15 minutes
Share Name Share Symbol Market Type Share ISIN Share Description
Osb Group Plc LSE:OSB London Ordinary Share GB00BLDRH360 ORD 1P
  Price Change % Change Share Price Bid Price Offer Price High Price Low Price Open Price Shares Traded Last Trade
  1.80 0.46% 394.20 395.40 396.20 401.00 384.40 384.40 1,019,459 16:35:09
Industry Sector Turnover Profit EPS - Basic PE Ratio Market Cap
0 0 N/A 0

ONESAVINGS BANK PLC Annual Financial Report - 5 Of 6

31/03/2020 6:04pm

UK Regulatory


 
TIDMOSB 
 
 
   Independent Auditor's Report 
 
   To the Members of OneSavings Bank plc 
 
 
 
   Report on the audit of the financial statements 
 
 
 
   1. Opinion 
 
   In our opinion: 
 
 
   -- the financial statements of OneSavings Bank plc (the 'parent company') 
      and its subsidiaries (the 'Group') give a true and fair view of the state 
      of the Group's and of the parent company's affairs as at 31 December 2019 
      and of the Group's profit for the year then ended; 
 
   -- the Group financial statements have been properly prepared in accordance 
      with International Financial Reporting Standards (IFRSs) as adopted by 
      the European Union; 
 
   -- the parent company financial statements have been properly prepared in 
      accordance with IFRSs as adopted by the European Union and as applied in 
      accordance with the provisions of the Companies Act 2006; and 
 
   -- the financial statements have been prepared in accordance with the 
      requirements of the Companies Act 2006 and, 
 
 
   as regards the group financial statements, Article 4 of the IAS 
Regulation. 
 
   We have audited the financial statements which comprise: 
 
   } the consolidated statement of comprehensive income; 
 
 
   -- the consolidated and parent company statement of financial position; 
 
   -- the consolidated and parent company statements of changes in equity; 
 
 
 
 
   } the consolidated and parent company statement of cash flows; 
 
   } the statement of accounting policies; and 
 
   } the related notes 1 to 52. 
 
   The financial reporting framework that has been applied in their 
preparation is applicable law and IFRSs as adopted by the European Union 
and, as regards the parent company financial statements, as applied in 
accordance with the provisions of the Companies Act 2006. 
 
   2. Basis for opinion 
 
   We conducted our audit in accordance with International Standards on 
Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under 
those standards are further described in the auditor's responsibilities 
for the audit of the financial statements section of our report. 
 
   We are independent of the Group and the parent company in accordance 
with the ethical requirements that are relevant to our audit of the 
financial statements in the UK, including the Financial Reporting 
Council's (the 'FRC's') Ethical Standard as applied to listed public 
interest entities, and we have fulfilled our other ethical 
responsibilities in accordance with these requirements. We confirm that 
the non-audit services prohibited by the FRC's Ethical Standard were not 
provided to the Group or the parent company. 
 
   We believe that the audit evidence we have obtained is sufficient and 
appropriate to provide a basis for our opinion. 
 
 
 
   3. 
 
   Summary of our audit approach 
 
   Key audit matters                    The key audit matters that we 
identified in the current year were: 
 
   } accounting for the acquisition of Charter Court Financial Services 
Group; 
 
   } classification of exceptional transaction costs and integration costs; 
 
   } loan impairment provisions; and 
 
 
 
   } effective interest rate income recognition. 
 
   Materiality                               The materiality that we used 
for the Group financial statements was GBP14m which was determined by 
reference to normalised profit before tax and net assets. Normalised 
profit before tax is explained on page 156 
 
 
 
   Scoping                                    Our Group audit scope focused 
primarily on three subsidiaries subject to a full scope audit. The 
subsidiaries selected for a full scope audit were OneSavings Bank plc 
(company only), Charter Court Financial Services Limited and Interbay ML 
Ltd. These three subsidiaries account for 98% of the Group's total 
assets, 98% of the Group's total liabilities, 96% of the Group's 
interest receivable and similar income and 97% of the Group's profit 
before tax 
 
   4. 
 
   Going concern is the basis of preparation of the financial statements 
that assumes an entity will remain in operation for a period of at least 
12 months from the date of approval of the financial statements. We 
confirm that we have nothing material to report, add or draw attention 
to in respect of these matters.   Conclusions relating to going concern, 
principal risks and viability statement 
 
   4.1.       Going concern 
 
   We have reviewed the directors' statement in note 2 to the financial 
statements about whether they considered it appropriate to adopt the 
going concern basis of accounting in preparing them and their 
identification of any material uncertainties to the Group's and parent 
company's ability to continue to do so over a period of at least twelve 
months from the date of approval of the financial statements. 
 
   We considered as part of our risk assessment the nature of the Group, 
its business model and related risks including where relevant the impact 
of Brexit and COVID 19, the requirements of the applicable financial 
reporting framework and the system of internal control. We evaluated the 
directors' assessment of the group's ability to continue as a going 
concern, including challenging the underlying data and key assumptions 
used to make the assessment, and evaluated the directors' plans for 
future actions in relation to their going concern assessment. 
 
 
 
   We are required to state whether we have anything material to add or 
draw attention to in relation to that statement required by Listing Rule 
9.8.6R(3) and report if the statement is materially inconsistent with 
our knowledge obtained in the audit. 
 
   4.2.       Principal risks and viability statement 
 
   Viability means the ability of the group to continue over the time 
horizon considered appropriate by the directors. We confirm that we have 
nothing material to report, add or draw attention to in respect of these 
matters.   Based solely on reading the directors' statements and 
considering whether they were consistent with the knowledge we obtained 
in the course of the audit, including the knowledge obtained in the 
evaluation of the directors' assessment of the Group's and the parent 
company's ability to continue as a going concern, we are required to 
state whether we have anything material to add or draw attention to in 
relation to: 
 
 
   -- the disclosures on pages 58 to 66 that describe the principal risks, 
      procedures to identify emerging risks, and an explanation of how these 
      are being managed or mitigated; 
 
   -- the directors' confirmation on page 58 that they have carried out a 
      robust assessment of the principal and emerging risks facing the group, 
      including those that would threaten its business model, future 
      performance, solvency or liquidity; or 
 
   -- the directors' explanation on pages 73 and 74 as to how they have 
      assessed the prospects of the Group, over what period they have done so 
      and why they consider that period to be appropriate, and their statement 
      as to whether they have a reasonable expectation that the Group will be 
      able to continue in operation and meet its liabilities as they fall due 
      over the period of their assessment, including any related disclosures 
      drawing attention to any necessary qualifications or assumptions. 
 
 
 
 
   We are also required to report whether the directors' statement relating 
to the prospects of the group required by Listing Rule 9.8.6R(3) is 
materially inconsistent with our knowledge obtained in the audit. 
 
   5. Key audit matters 
 
   Key audit matters are those matters that, in our professional judgement, 
were of most significance in our audit of the financial statements of 
the current period and include the most significant assessed risks of 
material misstatement (whether or not due to fraud) that we identified. 
These matters included those which had the greatest effect on: the 
overall audit strategy, the allocation of resources in the audit; and 
directing the efforts of the engagement team. 
 
   These matters were addressed in the context of our audit of the 
financial statements as a whole, and in forming our opinion thereon, and 
we do not provide a separate opinion on these matters. 
 
 
 
   Independent Auditor's Report continued 
 
   To the Members of OneSavings Bank plc 
 
   5.1.      Accounting for the acquisition of Charter Court Financial 
Services Group ("CCFSG") 
 
   Refer to the key areas of judgements in applying accounting policies and 
critical accounting estimates on page 180 and Note 4 on page 181 
 
 
 
   Key audit matter description 
 
   How the scope of our audit responded to the key audit matter 
 
 
 
   As detailed on page 181, the Group completed the acquisition of CCFSG on 
4 October 2019. The acquisition resulted in a credit of GBP11m being 
recognised in the consolidated income statement in respect of negative 
goodwill as the amount of total consideration transferred was less than 
the fair value of the net assets acquired. The acquisition of CCFSG was 
a significant unusual transaction in the year that could give rise 
 
   to material misstatement in the financial statements due to fraud or 
error. 
 
   Accounting for the acquisition gives rise to two key areas of management 
judgement and estimation uncertainty: 
 
   } the valuation of adjustments required to reflect the assets and 
liabilities of CCFSG at their fair value as at 4 October 2019; and 
 
   } the valuation of separately identifiable intangible assets as at 4 
October 2019. 
 
   The Directors engaged external specialists to support their assessment 
of the acquisition accounting and the completeness and valuation of 
intangible assets. In accordance with IFRS 3, the Group has recognised 
separate intangible assets in the combination of GBP24m and GBP187m of 
net fair value adjustments to assets and liabilities. 
 
   The most significant fair value adjustment is a circa GBP300m uplift to 
the valuation of loans and advances to customers compared to the 
carrying amount in the books and records of CCFSG. The fair value 
adjustment is individually material and is highly sensitive to changes 
in key assumptions. 
 
   The Group has recognised GBP24m of separately identifiable intangible 
assets of which the most significant separately identifiable intangible 
asset is GBP17m and relates to broker relationships. 
 
   We obtained an understanding of the design and implementation of 
relevant controls relating to the provisional accounting for the 
acquisition of CCFSG. 
 
   To challenge the valuation of the loan book, we: 
 
 
   -- Tested the accuracy and completeness of data used by management in 
      deriving the fair value of the loan book; 
 
   -- Engaged our own valuation specialists to derive an independent fair value 
      for the two largest portfolios that make up over 90% of the fair value of 
      the loan book acquired and compared this to the fair value derived by 
      management; and 
 
   -- For the key assumptions to which the fair value was most sensitive, such 
      as the discount rate and prepayment rates, where relevant we examined the 
      consistency of those assumptions with other models used within the Group. 
 
 
   To challenge the valuation of the broker relationship intangible assets, 
we: 
 
 
   -- Assessed the objectivity and expertise of the Group's external specialist 
      meeting with them to discuss their approach and the findings within their 
      final report; 
 
   -- Engaged our own valuation specialists to challenge the methodology and 
      assumptions used in the valuation through comparison to industry 
      practice; 
 
   -- Challenged the cash flow forecasts used in the valuation by reference to 
      historical performance and management's track record of forecasting 
      accuracy; and 
 
   -- Tested the appropriateness of other inputs and significant assumptions 
      used in valuing the broker relationships including the discount rate. 
 
 
   We also challenged whether further fair value adjustments are required 
to the assets and liabilities of CCFSG or whether additional intangible 
assets should be recognised by reference to the requirements of IFRS and 
our understanding of the CCFSG balance sheet. 
 
   Key observations                    For the two loan portfolios that we 
independently valued, we determined the fair value of the portfolios 
recognised by management to be within 2% of our independent valuation. 
We considered management's valuation to be reasonable. 
 
   We considered the identification of the broker relationships and the 
valuation methodology used to be appropriate and in line with industry 
practice. We considered the cash flow forecasts, key inputs and 
assumptions to be reasonable in the context of the known facts and 
circumstances and historical performance. We did not identify any 
significant unrecognised fair value adjustments or intangible assets. 
 
 
 
   5.2.      Classification of exceptional transaction costs and 
integration costs 
 
   Refer to the Statement of Comprehensive Income, Note 12 on page 190 and 
Note 13 on page 190 
 
   Key audit matter description 
 
   How the scope of our audit responded to the key audit matter 
 
 
 
   The Directors have presented exceptional transaction costs relating to 
the acquisition of CCFSG of GBP15.6m and integration costs of GBP5.2m 
relating to the integration of the two businesses as separate line items 
on the face of the consolidated statement of comprehensive income. 
Management has also excluded these items from underlying profit before 
tax disclosed in the front half of the Annual Report. 
 
   There is a risk that items that reflect the underlying performance of 
OSB Group are incorrectly classified as exceptional transaction and 
integration costs on the face of the income statement due to fraud or 
error and are therefore inappropriately excluded from the underlying 
performance of the business. 
 
   We obtained an understanding of the design and implementation of 
management's controls over the identification and classification of 
exceptional transaction costs and integration costs. 
 
   For a sample of exceptional transaction costs and integration costs we 
obtained supporting evidence to test whether the items were related to 
the acquisition of CCFSG or the integration of the two businesses and 
therefore whether the items were appropriately classified. 
 
   Key observations                    We identified no items within 
exceptional transaction costs and integration costs that were 
incorrectly classified. 
 
   We reviewed management's presentation of exceptional transaction costs 
and integration items and consider it to be fair, balanced and 
understandable. 
 
   5.3.       Loan impairment provisions 
 
   Refer to the judgements in applying accounting policies and critical 
accounting estimates on page 179 and Note 23 on page 196 
 
 
 
   Key audit matter description 
 
 
 
   IFRS 9 requires impairment losses to be recognised on an expected credit 
loss ("ECL") basis. ECL provisions as at 31 December 2019 were GBP43m 
(2018: GBP22m), which represented 0.23% (2018: 0.24%) of loans and 
advances to customers. ECLs are calculated both for individually 
significant loans and collectively on a portfolio basis which require 
the use of statistical models incorporating loss data and assumptions on 
 
   the recoverability of customers' outstanding balances. The ECL provision 
requires management to make significant judgements and estimates. We 
therefore consider there to be a significant risk of material 
misstatement due to fraud or error in respect of the Group's ECL 
provision. 
 
   We identified five specific areas in relation to the ECL that require 
significant management judgement or relate to assumptions to which the 
overall ECL provision is particularly sensitive. 
 
 
   -- Significant increase in credit risk ("SICR"): The assessment of whether 
      there has been a significant increase in credit risk since origination 
      date of the exposure to the reporting date. Following the acquisition of 
      CCFSG, management aligned the staging criteria across the Group to 
      include both quantitative and qualitative factors in the SICR assessment. 
 
   -- Macroeconomic scenarios: Management has reassessed the macroeconomic 
      scenarios used in the  ECL model and the probability weightings applied. 
      As set out on page 173, the Group sources economic forecasts from a third 
      party economics expert and considers a minimum of four probability 
      weighted scenarios, including base, upside, downside and severe downside 
      scenarios. 
 
   -- Propensity to go into possession given default ("PPD") assumption: The 
      loss given default by loan assumed in the ECL provision calculation is 
      sensitive to the PPD assumption which is based on historical data. PPD 
      measures the likelihood that a defaulted loan will progress to 
      repossession. 
 
   -- Forced sale discount ("FSD") assumption: The loss given default is also 
      sensitive to the FSD assumption which is based on historical data. FSD 
      measures the difference in sale proceeds between a sale under normal 
      conditions and a sale at auction. 
 
   -- Commercial and individually assessed collateral valuation: Management 
      uses an internally developed index for commercial property valuations. 
      The internally developed commercial property index ("CPI") is applied 
      annually to adjust management's commercial collateral valuations to 
      reflect changes 
 
 
   in market prices. Management uses an in-house real estate team to 
estimate the market value of collateral on a case by case basis for 
individually assessed loans. 
 
   Independent Auditor's Report continued 
 
   To the Members of OneSavings Bank plc 
 
   How the scope of our audit responded to the key audit matter 
 
 
 
   We obtained an understanding of the design and implementation of the key 
financial controls over the ECL provision with particular focus on 
controls over significant management assumptions and judgements used in 
the ECL determination. 
 
   To challenge management's SICR criteria, we: 
 
 
   -- Assessed the probability of default ("PD") thresholds used in the SICR 
      assessment by reference to emerging standard validation metrics including 
      the proportion of transfers to stage two driven solely by being 30 days 
      past due, the volatility of loans in stage two and the proportion of 
      loans that spend little or no time in stage two before moving to stage 
      three. 
 
   -- Assessed the transfer criteria methodology applied against best practice 
      and considered whether the Group's staging judgements have been 
      appropriately implemented in the model design. 
 
   -- Tested whether the PD thresholds set by management had been appropriately 
      applied in practice as at 31 December 2019. 
 
   -- Performed an independent assessment for a sample of loan accounts to 
      determine whether they have been appropriately allocated to the correct 
      stage. 
 
 
   To challenge management's macro-economic scenarios and the probability 
weightings applied we: 
 
 
   -- Reviewed management's assessment of scenarios considered and the 
      probability weightings assigned to them in light of the economic position 
      as at 31 December 2019. 
 
   -- Agreed the macroeconomics scenarios used in the ECL model to a report 
      prepared by the third party economics expert dated December 2019. 
 
   -- Made specific inquiries of the third party economics expert to understand 
      their approach and modelling assumptions to derive the scenarios. 
 
 
   } Assessed the competence, capability and objectivity of the third party 
economics expert. 
 
 
   -- Engaged our economic specialists to challenge the third party economics 
      expert's outlook by reference to other available economic outlook data. 
 
   -- Performed a peer benchmarking exercise to check the appropriateness of 
      selected macroeconomic variables and weightings. The key economic 
      variables were the house price index ("HPI"), unemployment and base rate. 
 
   -- Engaged our analytics and modelling specialists to review the model 
      methodology and computer code in the macroeconomics overlay model which 
      applies the scenarios to each ECL component. 
 
   -- For a sample of loans, we independently recalculated the ECL using the 
      macroeconomic variables to check they were being applied appropriately. 
 
 
   To challenge management's PPD and FSD assumptions we: 
 
 
   -- Involved our analytics and modelling specialists to challenge the model 
      methodology and computer code in the loss given default ("LGD") models. 
 
   -- Recalculated the PPD rates observed on defaulted cases and compared them 
      with the rates used by management. 
 
   -- Recalculated the FSD observed on recent property sales on defaulted 
      accounts and compared them with the rates used by management. 
 
   -- Assessed the appropriateness of PPD and FSD assumptions adopted by 
      management through benchmarking to industry peers. 
 
 
   We performed the following procedures to challenge management's 
internally developed index for commercial property valuations and 
management's case by case estimate of the market value of collateral for 
individually assessed loans: 
 
 
   -- Engaged our in-house property valuation specialists to examine 
      management's valuation policies and to challenge a sample of collateral 
      valuations for individually assessed loans by reference to available 
      market data. 
 
   -- Selected a sample of the commercial properties used by management to 
      derive the CPI and worked with our property valuation specialists to 
      challenge the collateral valuations used by reference to available market 
      data. 
 
   -- Selected a sample of other commercial properties not considered by 
      management in determining the CPI to challenge the collateral valuations 
      and assess whether management had applied any bias in their selection of 
      properties. 
 
   -- Tested the mechanical accuracy of management's CPI calculation and that 
      the indexed valuation was appropriately applied in the ECL determination. 
 
 
 
 
   Key observations                    We determined that the methodology 
used and the SICR criteria, PPD and FSD assumptions management have made 
in determining the ECL provision as at 31 December were reasonable. 
 
   We determined management's collateral valuations to be reasonable and 
the CPI to be appropriately determined and applied. 
 
   We did not identify any issues in the competence, capability and 
objectivity of the third party economic expert. Notwithstanding that 
estimating the probability and impact of future economic outcomes is 
inherently judgemental, on balance, we consider that the macroeconomic 
scenarios selected by the Directors and the probability weightings 
applied generate an appropriate portfolio loss distribution including a 
15% weighting to a relatively severe economic downturn scenario. The 
Directors have appropriately included sensitivity analysis on page 180 
showing the impact on the ECL of a 100% weighting to each scenario. 
 
   5.4.       Effective interest rate income recognition 
 
   Refer to the judgements in applying accounting policies and critical 
accounting estimates on page 180, the accounting policy on page 168 and 
Notes 5 and 6 on page 183 
 
 
 
   Key audit matter description 
 
 
 
   In accordance with the requirements of IFRS 9, the Group is required to 
spread directly attributable fees, discounts, incentives and commissions 
on a constant yield basis ("effective interest rate, EIR") over the 
shorter of the expected and contractual life of loan assets. EIR is 
complex and the Group's approach to determining the EIR involves the use 
of models and significant estimation in determining the behavioural life 
of loan assets. Given the complexity and judgement involved in 
accounting for EIR, there is an opportunity and incentive for management 
to potentially manipulate the amount of interest income reported in the 
financial statements and revenue recognition is an area susceptible to 
fraud. 
 
   The Group's net interest income for the year ended 31 December 2019 was 
GBP345m. 
 
   EIR adjustments arise from revisions to estimated cash receipts or 
payments for loan assets that occur for reasons other than a movement in 
market interest rates or credit losses. They result in an adjustment to 
the carrying amount of the loan asset, with the adjustment recognised in 
the income statement in interest income and similar income. As the EIR 
adjustments reflect changes to the timing and volume 
 
   of forecast customer redemptions, they are inherently judgemental. The 
level of judgement exercised by management is increased given the 
limited availability of historical repayment information. For two of the 
loans portfolios, KRBS and Precise, the EIR adjustments are sensitive to 
changes in the behavioural life "curves". We have therefore identified 
the estimation of the behavioural life for these portfolios as focus 
area of our audit. 
 
   We also identified a significant risk of material misstatement in 
relation to EIR adjustments on the Group's legacy acquired portfolios. 
EIR on acquired loan portfolios is inherently more judgemental than 
originated loan portfolios as it involves modelling the expected cash 
flows on acquisition and comparing to actual and forecast cash flows at 
each balance sheet date. These loan portfolios are also underwritten 
outside of the Group's standard processes and therefore may have 
different profiles than self-originated loans. 
 
   As set out on page 168, the Group monitors the actual cash flows for 
each acquired book and where they diverge significantly from expectation, 
the future cash flows are "reset". In assessing whether to adjust future 
cash flows on an acquired portfolio, the Group considers the cash 
variance on an absolute and percentage basis. The Group also considers 
the total variance across all acquired portfolios. Where cash flows for 
an acquired portfolio are reset, they are discounted at the EIR to 
derive a new carrying value, with changes taken to profit or loss as 
interest income. 
 
 
 
   Independent Auditor's Report continued 
 
   To the Members of OneSavings Bank plc 
 
   How the scope of our audit responded to the key audit matter 
 
 
 
   We obtained an understanding of the design and implementation of key 
controls over EIR, focusing on the calculation and review of EIR 
adjustments and the determination of prepayment curves. 
 
   For the two portfolios where the EIR adjustments were most significant 
and sensitive to changes in behavioural life, we involved our in-house 
modelling specialists to run the Group's loan data for all products 
through our own independent EIR model, using the behavioural life curves 
derived by the Group. We compared our calculation of the EIR adjustment 
required to the amount recorded by management. 
 
   For the same portfolios, we also worked with our in-house modelling 
specialists to independently derive a behavioural life curve using the 
Group's loan data tapes over recent years. We used these curves in our 
own independent EIR model to derive an independent output showing the 
EIR adjustments that should have been recorded in 2019. We compared this 
output to the amounts recorded by management. 
 
   We also tested the completeness and accuracy of a sample of inputs into 
the EIR model for originated loans. 
 
   For the legacy acquired portfolios, we tested the completeness and 
accuracy of actual cash flow data used in the Group's reset analysis. 
For a sample of legacy acquired portfolios where the Group's analysis 
determined that a reset was required based on variances in actual cash 
flow data compared to expected cash flows, we challenged the assumptions 
and modelling approach taken to determine the EIR adjustment by testing 
a sample of inputs to the analysis, reperforming the discounted cash 
 
   flow calculation for a sample of loans and challenging whether forecasts 
were consistent with historical performance and our understanding of the 
nature of the cash flows. 
 
   Key observations                    We determined that the EIR models 
and assumptions used were appropriate and that net interest income for 
the period is not materially misstated. 
 
   6. Our application of materiality 
 
   6.1.       Materiality 
 
   We define materiality as the magnitude of misstatement in the financial 
statements that makes it probable that the economic decisions of a 
reasonably knowledgeable person would be changed or influenced. We use 
materiality both in planning the scope of our audit work and in 
evaluating the results of our work. 
 
   Based on our professional judgement, we determined materiality for the 
financial statements as a whole as follows: 
 
 
 
   Group financial statements                                        Parent 
company financial statements 
 
 
 
 
Materiality            GBP14.0m GBP10.2m 
---------------------  ----------------------------------------------------------------- 
Basis for determining  We determined materiality for the Group by We determined 
 materiality            materiality based on 5% of reference to a range of GBP11m 
                        to GBP15m based on 5% normalised profit before tax. We 
                        excluded 
                        of normalised profit before tax of GBP219m and 1% of integration 
                        costs and exceptional transaction costs net assets of 
                        GBP1,477m as at 31 December 2019. from statutory profit 
                        before tax, consistent with our 
                        approach to Group materiality. 
                        Normalised profit before tax is statutory profit before 
                        tax of GBP209m excluding the negative goodwill credit 
                        of GBP11m, integration costs of GBP5m and the exceptional 
                        transaction costs of GBP16m. 
 
 
 
 
   6.2.        Performance materiality 
 
 
 
   As a listed company, we normally consider a profit based measure to be 
the most relevant benchmark for users of the accounts given the Group's 
stakeholder focus on maximising returns. However, we have not used a 
purely profit based measure to determine materiality as the balance 
sheet of the consolidated Group has increased significantly as a result 
of the acquisition of CCFSG but, given the timing of the acquisition, 
there has not been a commensurate increase 
 
   in the consolidated Group's profit before tax. As a result, we concluded 
that a materiality based solely on the profit of the consolidated Group 
is 
 
   not appropriate and we therefore also considered the net assets as at 31 
December 2019. 
 
   Given the volatility expected in statutory profit before tax as a result 
of the CCFSG acquisition, we consider normalised profit before tax to be 
a more stable metric for the consolidated Group's profitability. 
 
 
 
   We consider a profit based measure to be the most relevant benchmark for 
users of the accounts given the parent company is publically listed with 
stakeholder focus on maximising returns. 
 
 
 
   We set performance materiality at a level lower than materiality to 
reduce the probability that, in aggregate, uncorrected and undetected 
misstatements exceed the materiality for the financial statements as a 
whole. Group performance materiality of GBP9.8m was set at 70% of Group 
materiality for the 2019 audit. In determining performance materiality, 
we considered a number of factors, including: our understanding of the 
control environment, including entity-level controls and the degree of 
centralisation of controls and processes; our understanding of the 
business through our work performed at the planning stage and as part of 
the interim review for the six months ended 30 June 2019; and the low 
number of uncorrected misstatements identified in the prior year. 
 
   6.3.       Error reporting threshold 
 
   We agreed with the Audit Committee that we would report to the Committee 
all audit differences in excess of GBP0.7m for the Group and GBP0.5m for 
the parent company, as well as differences below that threshold that, in 
our view, warranted reporting on qualitative grounds. We also report to 
the Audit Committee on disclosure matters that we identified when 
assessing the overall presentation of the financial statements. 
 
   7.An overview of the scope of our audit 
 
   Our Group audit was scoped by obtaining an understanding of the Group 
and its environment, including group-wide controls and assessing the 
risks of material misstatement at the Group level. 
 
   Our Group audit scope focused primarily on three subsidiaries: the two 
main banking entities OneSavings Bank plc (company only) and Charter 
Court Financial Services Limited, as well as Interbay ML Ltd, another 
significant lending subsidiary. These three subsidiaries were 
significant components and subject to a full scope audit. They represent 
96% of the Group's interest receivable 
 
   and similar income, 97% of profit before tax, 98% of total assets and 
98% of total liabilities. The subsidiaries were selected to provide an 
appropriate basis of undertaking audit work to address the risks of 
material misstatement including those identified as key audit matters 
above. Our audits of each of the subsidiaries were performed using lower 
levels of materiality based on their size relative to the Group. The 
materiality for each subsidiary audit ranged from GBP5.4m to GBP10.2m. 
 
   Independent Auditor's Report continued 
 
   To the Members of OneSavings Bank plc 
 
   Interest receivable and similar income 
 
 
 
   Profit before tax 
 
 
 
   Total assets 
 
 
 
   Total liabilities 
 
 
 
 
   -- Full audit scope      96% 
 
   -- Review at group level 4% 
 
   -- Full audit scope      97% 
 
   -- Review at group level 3% 
 
   -- Full audit scope      98% 
 
   -- Review at group level 2% 
 
   -- Full audit scope      98% 
 
   -- Review at group level 2% 
 
 
   All audit work for the purposes of the Group audit was performed by 
Deloitte LLP in the UK. The audit team for the Group and the parent 
company were based in London. There was a separate component audit team 
for the component audit of Charter Court Financial Services Limited 
which is based in Wolverhampton. The Senior Statutory Auditor has 
responsibility for directing and supervising all aspects of the audit 
work of the component auditor. In discharging this responsibility, he 
met local management and had regular meetings with the component audit 
team to oversee the component audit. Members of the Group audit team 
also visited the component audit team as well as performing a remote 
file review of their work. The Group audit team maintained dialogue with 
the component auditor throughout all phases of the audit and received 
written reports from the component auditor setting out the results of 
their audit procedures. 
 
   We tested the Group's consolidation process and carried out analytical 
procedures to confirm that there were no significant risks of material 
misstatement in the aggregated financial information of the remaining 
subsidiaries not subject to a full scope audit or specified audit 
procedures. 
 
   8. Other information 
 
   The directors are responsible for the other information. The other 
information comprises the information included in the annual report, 
other than the financial statements and our auditor's report thereon. 
 
   Our opinion on the financial statements does not cover the other 
information and, except to the extent otherwise explicitly stated in our 
report, we do not express any form of assurance conclusion thereon. 
 
   In connection with our audit of the financial statements, our 
responsibility is to read the other information and, in doing so, 
consider whether the other information is materially inconsistent with 
the financial statements or our knowledge obtained in the audit or 
otherwise appears to be materially misstated. 
 
   If we identify such material inconsistencies or apparent material 
misstatements, we are required to determine whether there is a material 
misstatement in the financial statements or a material misstatement of 
the other information. If, based on the work we have performed, we 
conclude that there is a material misstatement of this other information, 
we are required to report that fact. 
 
   In this context, matters that we are specifically required to report to 
you as uncorrected material misstatements of the other information 
include where we conclude that: 
 
 
   -- Fair, balanced and understandable -- the statement given by the directors 
      that they consider the annual report and financial statements taken as a 
      whole is fair, balanced and understandable and provides the information 
      necessary for shareholders to assess the group's position and performance, 
      business model and strategy, is materially inconsistent with our 
      knowledge obtained in the audit; or 
 
   -- Audit committee reporting -- the section describing the work of the audit 
      committee does not appropriately address matters communicated by us to 
      the audit committee; or 
 
   -- Directors' statement of compliance with the UK Corporate Governance Code 
      -- the parts of the directors' statement required under the Listing Rules 
      relating to the company's compliance with the UK Corporate Governance 
      Code containing provisions specified for review by the auditor in 
      accordance with Listing Rule 9.8.10R(2) do not properly disclose a 
      departure from a relevant provision of the UK Corporate Governance Code. 
 
 
   We have nothing to report in respect of these matters. 
 
 
 
 
   9. Responsibilities of directors 
 
   As explained more fully in the directors' responsibilities statement, 
the directors are responsible for the preparation of the financial 
statements and for being satisfied that they give a true and fair view, 
and for such internal control as the directors determine is necessary to 
enable the preparation of financial statements that are free from 
material misstatement, whether due to fraud or error. 
 
   In preparing the financial statements, the directors are responsible for 
assessing the Group's and the parent company's ability to continue as a 
going concern, disclosing as applicable, matters related to going 
concern and using the going concern basis of accounting unless the 
directors either intend to liquidate the Group or the parent company or 
to cease operations, or have no realistic alternative but to do so. 
 
   10. Auditor's responsibilities for the audit of the financial statements 
 
   Our objectives are to obtain reasonable assurance about whether the 
financial statements as a whole are free from material misstatement, 
whether due to fraud or error, and to issue an auditor's report that 
includes our opinion. Reasonable assurance is a high level of assurance, 
but is not a guarantee that an audit conducted in accordance with ISAs 
(UK) will always detect a material misstatement when it exists. 
Misstatements can arise from fraud or error and are considered material 
if, individually  or in the aggregate, they could reasonably be expected 
to influence the economic decisions of users taken on the basis of these 
financial statements. 
 
   Details of the extent to which the audit was considered capable of 
detecting irregularities, including fraud and non-compliance with laws 
and regulations are set out below. 
 
   A further description of our responsibilities for the audit of the 
financial statements is located on the FRC's website at: www.frc.org.uk/ 
auditorsresponsibilities. This description forms part of our auditor's 
report. 
 
   11. Extent to which the audit was considered capable of detecting 
irregularities, including fraud 
 
   We identify and assess the risks of material misstatement of the 
financial statements, whether due to fraud or error, and then design and 
perform audit procedures responsive to those risks, including obtaining 
audit evidence that is sufficient and appropriate to provide a basis for 
our opinion. 
 
   11.1.        Identifying and assessing potential risks related to 
irregularities 
 
   In identifying and assessing risks of material misstatement in respect 
of irregularities, including fraud and non-compliance with laws and 
regulations, we considered the following: 
 
 
   -- the nature of the industry and sector, control environment and business 
      performance including the design of the Group's remuneration policies, 
      key drivers for directors' remuneration, bonus levels and performance 
      targets; 
 
   -- the Group's own assessment of the risks that irregularities may occur 
      either as a result of fraud or error that was approved by the Board; 
 
   -- results of our enquiries of management, internal audit and the audit 
      committee about their own identification and assessment of the risks of 
      irregularities; 
 
 
   } any matters we identified having obtained and reviewed the Group's 
documentation of their policies and procedures relating to: 
 
 
   -- identifying, evaluating and complying with laws and regulations and 
      whether they were aware of any instances of non-compliance; 
 
   -- detecting and responding to the risks of fraud and whether they have 
      knowledge of any actual, suspected or alleged fraud; 
 
   -- the internal controls established to mitigate risks of fraud or 
      non-compliance with laws and regulations; 
 
 
   -- the matters discussed among the audit engagement team including the 
      component audit team and involving relevant internal specialists, 
      including tax, valuations, real estate, IT and credit specialists 
      regarding how and where fraud might occur in the financial statements and 
      any potential indicators of fraud. 
 
 
   As a result of these procedures, we considered the opportunities and 
incentives that may exist within the organisation for fraud and 
identified the greatest potential for fraud in the following areas which 
are referred to as key audit matters above: accounting for the 
acquisition of CCFSG, classification of exceptional transaction costs 
and integration costs, loan impairment provisions and effective interest 
rate income recognition. In common with all audits under ISAs (UK), we 
are also required to perform specific procedures to respond to the risk 
of management override. 
 
   We also obtained an understanding of the legal and regulatory frameworks 
that the Group operates in, focusing on provisions of those laws and 
regulations that had a direct effect on the determination of material 
amounts and disclosures in the financial statements. 
 
   The key laws and regulations we considered in this context included the 
relevant provisions of the UK Companies Act 2006, Listing Rules and tax 
legislation. 
 
   In addition, we considered provisions of other laws and regulations that 
do not have a direct effect on the financial statements but compliance 
with which may be fundamental to the Group's ability to operate or to 
avoid a material penalty. These included the Group's prudential 
regulatory requirements and capital, liquidity and conduct requirements. 
 
 
 
   Independent Auditor's Report continued 
 
   To the Members of OneSavings Bank plc 
 
   11.2.        Audit response to risks identified 
 
   As a result of performing the above, we identified accounting for the 
acquisition of CCFSG, classification of exceptional transaction costs 
and integration costs, loan impairment provisions and revenue 
recognition using the effective interest rate as key audit matters 
related to the potential risk of fraud. The key audit matters section of 
our report explains the matters in more detail and also describes the 
specific procedures we performed in response to those key audit matters. 
 
   In addition to the above, our procedures to respond to risks identified 
included the following: 
 
 
   -- reviewing the financial statement disclosures and testing to supporting 
      documentation to assess compliance with provisions of relevant laws and 
      regulations described as having a direct effect on the financial 
      statements; 
 
   -- enquiring of management, the audit committee and in-house and external 
      legal counsel concerning actual and potential litigation and claims; 
 
   -- performing analytical procedures to identify any unusual or unexpected 
      relationships that may indicate risks of material misstatement due to 
      fraud; 
 
   -- reading minutes of meetings of those charged with governance, reviewing 
      internal audit reports and reviewing correspondence with the Prudential 
      Regulation Authority, the Financial Conduct Authority and HMRC; 
 
   -- in addressing the risk of fraud through management override of controls, 
      testing the appropriateness of journal entries and other adjustments; 
      assessing whether the judgements made in making accounting estimates are 
      indicative of a potential bias; and evaluating the business rationale of 
      any significant transactions that are unusual or outside the normal 
      course of business. 
 
 
   We also communicated relevant identified laws, regulations and potential 
fraud risks to all engagement team members including internal 
specialists and the component audit team and remained alert to any 
indications of fraud or non-compliance with laws and regulations 
throughout the audit. 
 
   Report on other legal and regulatory requirements 
 
   12. Opinions on other matters prescribed by the Companies Act 2006 
 
   13. Opinion on other matter prescribed by the Capital Requirements 
(Country-by-Country Reporting) Regulations 2013 
 
   In our opinion the information given in note 49 to the financial 
statements for the financial year ended 31 December 2019 has been 
properly prepared, in all material respects, in accordance with the 
Capital Requirements (Country-by-Country Reporting) Regulations 2013. 
 
   14. Matters on which we are required to report by exception 
 
   14.1.        Adequacy of explanations received and accounting records 
 
   Under the Companies Act 2006 we are required to report to you if, in our 
opinion: 
 
   } we have not received all the information and explanations we require 
for our audit; or 
 
   } adequate accounting records have not been kept by the parent company, 
or returns adequate for our audit have not been received from branches 
not visited by us; or 
 
   } the parent company financial statements are not in agreement with the 
accounting records and returns. 
 
   We have nothing to report in respect of these matters. 
 
 
   14.2.        Directors' remuneration 
 
   Under the Companies Act 2006 we are also required to report if in our 
opinion certain disclosures of directors' remuneration have not been 
made or the part of the directors' remuneration report to be audited is 
not in agreement with the accounting records and returns. 
 
   We have nothing to report in respect of these matters. 
 
 
 
 
   15. Other matters 
 
   15.1.        Auditor tenure 
 
   Following the recommendation of the audit committee, we were appointed 
by the shareholders of the Group on 9 May 2019 to audit the financial 
statements for the year ended 31 December 2019 and subsequent financial 
periods. The period of total uninterrupted engagement including previous 
renewals and reappointments of the firm is one year, covering the year 
ended 31 December 2019. 
 
   15.2.         Consistency of the audit report with the additional report 
to the audit committee 
 
   Our audit opinion is consistent with the additional report to the audit 
committee we are required to provide in accordance with ISAs (UK). 
 
   16. Use of our report 
 
   This report is made solely to the company's members, as a body, in 
accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our 
audit work has been undertaken so that we might state to the company's 
members those matters we are required to state to them in an auditor's 
report and for no other purpose. To the fullest extent permitted by law, 
we do not accept or assume responsibility to anyone other than the 
company and the company's members as a body, for our audit work, for 
this report, or for the opinions we have formed. 
 
   Robert Topley FCA (Senior statutory auditor) 
 
   For and on behalf of Deloitte LLP 
 
   Statutory Auditor London, United Kingdom 19 March 2020 
 
 
 
   Statement of Comprehensive Income 
 
   For the year ended 31 December 2019 
 
 
 
 
                                                                        Restated 
                                                           Group         Group1 
                                                            2019          2018 
  Note                                                      GBPm          GBPm 
                                                    -------------  -------------- 
Interest receivable and similar income       5            539.9           407.9 
 Interest payable and similar charges        6            (195.2)         (121.6) 
                                                    -------------  -------------- 
Net interest income                                         344.7           286.3 
Fair value losses on financial instruments 7                (3.3)           (5.1) 
Loss on sale of financial instruments 8                     (0.1)           (0.1) 
Fees and commissions receivable                               3.4             1.7 
Fees and commissions payable                                (1.2)           (1.1) 
External servicing fees                                     (0.1)           (0.6) 
Total income                                                343.4           281.1 
Administrative expenses                          9        (108.7)          (79.6) 
Provisions                                      38             --           (0.8) 
Impairment losses                               24         (15.6)           (8.1) 
Gain on Combination with CCFS                    4           10.8              -- 
Integration costs                               12          (5.2)              -- 
Exceptional items                               13         (15.6)           (9.8) 
Profit before taxation                                      209.1           182.8 
Taxation                                        14         (50.3)          (43.2) 
Profit for the year                                         158.8           139.6 
                                                    ------------- 
Other comprehensive expense 
Items which may be reclassified to profit or loss: 
 
Fair value changes on financial instruments 
measured as FVOCI: 
  Arising in the year                                         0.8           (0.2) 
Revaluation of foreign operations                           (0.6)           (0.2) 
Tax on items in other comprehensive expense                 (0.2)              -- 
Other comprehensive expense                                    --           (0.4) 
Total comprehensive income for the year                     158.8           139.2 
                                                    ------------- 
Dividend, pence per share                      16         16.1           14.6 
 Earnings per share, pence per share            15         52.6           55.5 
 Basic Diluted                                  15         52.2           55.0 
                                         ---------  -------------  -------------- 
 
 
   1.     The Group has restated the prior year comparatives to recognise 
interest expense and taxation on the GBP22.0m Perpetual Subordinated 
Bonds previously classified as equity (see note 1). 
 
   The above results are derived wholly from continuing operations. The 
notes on pages 166 to 258 form part of these accounts. 
 
   The financial statements on pages 162 to 258 were approved by the Board 
of Directors on 19 March 2020. 
 
 
 
   Statement of Financial Position 
 
   As at 31 December 2019 
 
 
 
 
                                                                Restated                       Restated 
                                                     Group       Group1                          Bank1 
                                                      2019        2018          Bank 2019        2018 
  Note                                                GBPm        GBPm             GBPm          GBPm 
                                               -----------  ------------  ---------------  ------------ 
Assets 
 Cash in hand                                       0.4          0.4             0.4            0.4 
Loans and advances to credit institutions 18       2,204.6       1,347.3          1,196.0       1,340.0 
Investment securities 19                             635.3          58.9            149.8          58.9 
Loans and advances to customers 20                18,446.8       8,983.3          8,394.2       7,208.2 
Fair value adjustments on hedged assets 26            16.8          19.8             52.8          19.8 
Derivative assets 25                                  21.1          11.7              8.7          11.7 
Other assets 27                                       14.3           5.7              7.5           5.5 
Deferred taxation asset 28                             4.8           3.5              2.2           1.6 
Property, plant and equipment 29                      41.6          21.8             21.2          15.6 
Intangible assets 30                                  31.4           7.8              7.7           7.1 
Investments in subsidiaries and intercompany 
 loans 31                                               --            --          3,629.4       1,900.7 
                                                                          --------------- 
Total assets                                      21,417.1      10,460.2         13,469.9      10,569.5 
                                                                          --------------- 
Liabilities 
 Amounts owed to credit institutions 32            3,068.8       1,584.0          1,671.1       1,584.0 
Amounts owed to retail depositors 33              16,255.0       8,071.9          9,435.7       8,071.9 
Fair value adjustments on hedged liabilities 
 26                                                  (5.1)            --            (0.1)            -- 
Amounts owed to other customers 34                    29.7          32.9              8.9          32.9 
Debt securities in issue 35                          296.3            --               --            -- 
Derivative liabilities 25                             92.8          24.9             54.3          24.9 
Lease liabilities 36                                  13.3            --              4.3            -- 
Other liabilities 37                                  34.9          18.7             17.1          14.7 
Provisions 38                                          1.6           1.8              1.6           1.8 
Current taxation liability                            41.5          19.2             16.4          15.0 
Deferred taxation liability 28                        63.1            --               --            -- 
Deemed loan liabilities 21                              --            --            240.2            -- 
Intercompany loans 31                                   --            --            643.9         262.4 
Subordinated liabilities 39                           10.6          10.8             10.6          10.8 
Perpetual subordinated bonds 40                       37.6          37.6             37.6          37.6 
 
  Equity                                          19,940.1       9,801.8         12,141.6      10,056.0 
  Share capital 42                                     4.5           2.4              4.5           2.4 
Share premium 42                                     864.2         158.8            864.2         158.8 
Retained earnings                                    553.2         439.3            407.0         296.7 
Other reserves 43                                     55.1          57.9             52.6          55.6 
                                                   1,477.0         658.4          1,328.3         513.5 
                                                                          --------------- 
Total equity and liabilities                      21,417.1      10,460.2         13,469.9      10,569.5 
                                                                          --------------- 
 
 
   1.     The Group has restated the prior year comparatives to classify 
the GBP22.0m Perpetual Subordinated Bonds previously classified as 
equity as a liability (see note 1). 
 
   The profit after tax for the year ended 31 December 2019 of OneSavings 
Bank plc as a Company was GBP155.2m (2018: GBP96.2m). 
 
   As permitted by section 408 of the Companies Act 2006, no separate 
Statement of Comprehensive Income is presented in respect of the 
Company. 
 
   The notes on pages 166 to 258 form part of these accounts. The financial 
statements on pages 162 to 258 were approved by the Board of Directors 
on 19 March 2020. 
 
   Andy Golding                                                        April Talintyre 
 
 
   Chief Executive Officer                          Chief Financial Officer 
Company number: 07312896 
 
 
 
   Statement of Changes in Equity 
 
   For the year ended 31 December 2019 
 
 
 
   Share capital 
 
 
 
   Share premium 
 
 
 
   Capital contribution 
 
 
 
   Transfer reserve 
 
 
 
   Own shares1 
 
 
 
   Foreign exchange reserve 
 
 
 
   FVOCI 
 
   reserve 
 
 
 
   Share- based payment reserve 
 
 
 
   Retained earnings 
 
 
 
   Equity bonds2 
 
 
 
   Total 
 
 
 
 
 
 
Group                     GBPm  GBPm   GBPm   GBPm      GBPm    GBPm   GBPm     GBPm    GBPm    GBPm    GBPm 
                                                     -------  -------         ------- 
At 31 December 2017        2.4  158.4   6.4  (12.8)       --    (0.2)    0.1      5.0   334.6    82.0   575.9 
PSB restatement             --     --    --      --       --       --     --       --   (0.3)  (22.0)  (22.3) 
                                                     -------  -------         ------- 
Restated at 31 December 
 2017                      2.4  158.4   6.4  (12.8)       --    (0.2)    0.1      5.0   334.3    60.0   553.6 
Profit for the year         --     --    --      --       --       --     --       --   139.6      --   139.6 
Coupon paid on equity 
 bonds                      --     --    --      --       --       --     --       --   (5.5)      --   (5.5) 
Dividends paid              --     --    --      --       --       --     --       --  (33.2)      --  (33.2) 
Other comprehensive 
 income                     --     --    --      --       --    (0.2)  (0.2)       --      --      --   (0.4) 
Share-based payments        --    0.4   0.1      --       --       --     --    (0.3)     2.6      --     2.8 
Tax recognised in 
 equity                     --     --    --      --       --       --     --       --     1.5      --     1.5 
                                                     -------  -------         ------- 
At 31 December 2018        2.4  158.8   6.5  (12.8)       --    (0.4)  (0.1)      4.7   439.3    60.0   658.4 
 
 
 
 
 
 
 
Profit for the year                 --       --    --      --     --     --     --     --    158.8    --    158.8 
Shares issued as consideration 
 for CCFS Combination3             2.0    705.1    --      --     --     --     --     --    (6.4)    --    700.7 
Own shares1                         --       --    --      --  (3.7)     --     --     --       --    --    (3.7) 
Coupon paid on equity 
 bonds                              --       --    --      --     --     --     --     --    (5.5)    --    (5.5) 
Dividends paid                      --       --    --      --     --     --     --     --   (37.3)    --   (37.3) 
Other comprehensive 
 income                             --       --    --      --     --  (0.6)    0.8     --       --    --      0.2 
Share-based payments               0.1      0.3    --      --     --     --     --  (0.2)      4.3    --      4.5 
Tax recognised in 
 equity                             --       --    --      --     --     --  (0.2)    1.1       --    --      0.9 
At 31 December 2019                4.5    864.2   6.5  (12.8)  (3.7)  (1.0)    0.5    5.6    553.2  60.0  1,477.0 
 
 
 
 
 
 
 
                                                                                                            Share- 
                                                                                                             based 
                                              Share       Capital       Transfer      Own       FVOCI       payment    Retained    Equity 
                            Share capital    premium    contribution    reserve     shares1    reserve      reserve    earnings    bonds2    Total 
Bank                           GBPm          GBPm          GBPm          GBPm       GBPm       GBPm        GBPm         GBPm       GBPm     GBPm 
At 31 December 2017                   2.4      158.4             6.1      (15.2)         --        0.1          4.9       236.1      82.0    474.8 
PSB restatement                        --         --              --          --         --         --           --       (0.3)    (22.0)   (22.3) 
Restated at 31 December 
 2017                                 2.4      158.4             6.1      (15.2)         --        0.1          4.9       235.8      60.0    452.5 
Profit for the year                    --         --              --          --         --         --           --        95.5        --     95.5 
Coupon paid on equity 
 bonds                                 --         --              --          --         --         --           --       (5.5)        --    (5.5) 
Dividends paid                         --         --              --          --         --         --           --      (33.2)        --   (33.2) 
Other comprehensive 
 income                                --         --              --          --         --      (0.2)           --          --        --    (0.2) 
Share-based payments                   --        0.4             0.1          --         --         --        (0.2)         2.6        --      2.9 
Tax recognised in equity               --         --              --          --         --         --           --         1.5        --      1.5 
At 31 December 2018                   2.4      158.8             6.2      (15.2)         --      (0.1)          4.7       296.7      60.0    513.5 
 
 
 
 
 
 
 
Profit for the year                 --       --    --      --     --    --     --    155.2    --    155.2 
Shares issued as consideration 
 for CCFS Combination3             2.0    705.1    --      --     --    --     --    (6.4)    --    700.7 
Own Shares1                         --       --    --      --  (3.7)    --     --       --    --    (3.7) 
Coupon paid on equity bonds         --       --    --      --     --    --     --    (5.5)    --    (5.5) 
Dividends paid                      --       --    --      --     --    --     --   (37.3)    --   (37.3) 
Other comprehensive income          --       --    --      --     --   0.1     --       --    --      0.1 
Share-based payments               0.1      0.3    --      --     --    --  (0.2)      4.3    --      4.5 
Tax recognised in equity            --       --    --      --     --    --    0.8       --    --      0.8 
At 31 December 2019                4.5    864.2   6.2  (15.2)  (3.7)    --    5.3    407.0  60.0  1,328.3 
 
 
   1. OSB has adopted look-through accounting and recognised the CCFS Employee 
      Benefit Trust within the Bank. 
 
   2. Equity bonds comprise GBP60.0m of Additional Tier 1 securities. The Group 
      has restated the prior year comparatives to classify the GBP22.0m 
      Perpetual Subordinated Bonds previously classified as equity as a 
      liability (see note 1). 
 
   3. Shares issued as consideration for CCFS Combination includes GBP6.4m of 
      expenses recognised directly in equity relating to the issuance of new 
      shares. 
 
 
   The reserves are further disclosed in note 43. 
 
 
 
   Statement of Cash Flows 
 
   For the year ended 31 December 2019 
 
 
 
 
                                                                     Restated                       Restated 
                                                          Group       Group1                          Bank1 
                                                           2019        2018          Bank 2019        2018 
  Note                                                     GBPm        GBPm             GBPm          GBPm 
                                                    -----------  ------------  ---------------  ------------ 
Cash flows from operating activities 
 Profit before taxation                                 209.1        182.8           189.4          128.6 
Expenses recognised in equity                             (6.4)            --            (6.4)            -- 
Adjustments for non-cash items2 50                         26.2          36.7             33.2          35.1 
Changes in operating assets and liabilities2 
 50                                                     (711.8)       (265.8)          (577.4)       (219.0) 
Cash used in operating activities                       (482.9)        (46.3)          (361.2)        (55.3) 
Provisions                                                (0.2)         (0.4)            (0.2)         (0.4) 
Net tax paid                                             (53.0)        (39.1)           (32.4)        (30.3) 
Net cash used in operating activities                   (536.1)        (85.8)          (393.8)        (86.0) 
Cash flows from investing activities 
 Unencumbered cash acquired on CCFS 
 Combination                                              870.4            --               --            -- 
Maturity and sales of investment securities     19        357.7          39.9            349.0          39.9 
Purchases of investment securities              19      (389.9)        (79.9)          (389.9)        (79.9) 
Sales of financial instruments                   8           --           0.4               --           0.4 
Purchases of equipment and intangible 
 assets                                      30,29       (11.6)         (6.0)            (6.7)         (5.2) 
Cash generated from/(used in) investing activities        826.6        (45.6)           (47.6)        (44.8) 
Cash flows from financing activities 
 Financing received2 41                                   872.7         330.7            601.8         330.7 
Financing repaid2 41                                    (338.5)         (0.1)          (275.0)         (0.1) 
Interest paid on bonds and subordinated debt              (2.6)         (2.6)            (2.5)         (2.6) 
Coupon paid on equity bonds                               (5.5)         (5.5)            (5.5)         (5.5) 
Dividends paid 16                                        (37.3)        (33.2)           (37.3)        (33.2) 
Proceeds from issuance of shares under employee 
 SAYE schemes 42                                            0.4           0.4              0.4           0.4 
Cash payments on lease liabilities 36                     (1.1)            --            (0.8)            -- 
Cash generated from financing activities                  488.1         289.7            281.1         289.7 
                                                                               --------------- 
Net increase/(decrease) in cash and cash 
 equivalents                                              778.6         158.3          (160.3)         158.9 
Cash and cash equivalents at the beginning 
 of the year                                    17      1,324.2       1,165.9          1,316.9       1,158.0 
Cash and cash equivalents at the end 
 of the year                                    17      2,102.8       1,324.2          1,156.6       1,316.9 
                                                                               --------------- 
Movement in cash and cash equivalents                     778.6         158.3          (160.3)         158.9 
 
 
   1. The Group has restated the prior year comparatives for the interest 
      expense on the GBP22.0m Perpetual Subordinated Bonds previously 
      classified as equity (see note 1). 
 
   2. The Group has reclassified the prior year comparatives to include all 
      components of amounts owed to credit institutions as financing 
      activities. Previously the Group only classified the Bank of England Term 
      Funding Scheme and Indexed Long-Term Repo scheme as financing activities. 
 
 
 
 
   Notes to the Financial Statements 
 
   For the year ended 31 December 2019 
 
   1. Restatement of prior year 
 
   During the year the Group and Bank identified that a clause in the terms 
of the Group's GBP22.0m Perpetual Subordinated Bonds ('PSB') relating to 
the Board's discretion over the payment of coupons was conditional and 
hence the PSBs were incorrectly classified as equity. The Group and Bank 
have restated the 2018 comparatives accordingly to classify the GBP22.0m 
PSBs as a financial liability. The impact of adjusting the prior year 
reported balances is shown in the table below: 
 
 
 
 
                                                                 Restated                         Restated 
                                            Group    Adjustment    Group     Bank     Adjustment    Bank 
1 January 2018                             GBPm        GBPm        GBPm     GBPm        GBPm        GBPm 
Statement of Financial Position 
Liabilities: 
 Perpetual subordinated bonds               15.3        22.3        37.6     15.3        22.3        37.6 
Equity: 
 Retained earnings                          334.6      (0.3)       334.3     236.1      (0.3)       235.8 
Other reserves                               82.0        (22.0)      60.0     82.0        (22.0)      60.0 
31 December 2018 
Statement of Financial Position 
Liabilities: 
 Perpetual subordinated bonds                15.3          22.3      37.6     15.3          22.3      37.6 
Equity: 
 Retained earnings                          439.6         (0.3)     439.3    297.0         (0.3)     296.7 
Other reserves                               79.9        (22.0)      57.9     77.6        (22.0)      55.6 
Statement of Changes in Equity 
Retained earnings                           439.6         (0.3)     439.3    297.0         (0.3)     296.7 
Equity bonds                                 82.0        (22.0)      60.0     82.0        (22.0)      60.0 
Statement of Cash Flows 
Profit before taxation                      183.8         (1.0)     182.8    129.6         (1.0)     128.6 
Adjustments for non-cash items               32.7           1.0      33.7     31.1           1.0      32.1 
Interest paid on bonds and subordinated 
 debt                                       (1.6)         (1.0)     (2.6)    (1.6)         (1.0)     (2.6) 
Coupon paid on equity bonds                 (6.5)           1.0     (5.5)    (6.5)           1.0     (5.5) 
Statement of Comprehensive Income 
Interest expense                          (120.6)         (1.0)   (121.6) 
Profit before taxation                      183.8         (1.0)     182.8 
Taxation                                   (43.5)           0.3    (43.2) 
Profit for the year                         140.3         (0.7)     139.6 
 
   2. Accounting policies 
 
   The principal accounting policies applied in the preparation of the 
financial statements for the Group and the Bank are set out below. 
 
   a) Basis of preparation 
 
   The financial statements have been prepared in accordance with 
International Financial Reporting Standards ('IFRSs') as adopted by the 
European Union ('EU') and interpretations issued by the International 
Financial Reporting Interpretations Committee ('IFRIC'). 
 
   The financial statements have been prepared on a historical cost basis, 
as modified by the revaluation of investment securities held at fair 
value through other comprehensive income ('FVOCI') and derivative 
contracts and other financial assets held at fair value through profit 
or loss ('FVTPL') (see note o(vi)). 
 
   As permitted by section 408 of the Companies Act 2006, no Statement of 
Comprehensive Income is presented for the Bank. 
 
   b) Going concern 
 
   The Board undertakes regular rigorous assessments of whether the Group 
is a going concern in the light of current economic conditions and all 
available information about future risks and uncertainties. 
 
   Projections for the Group have been prepared, covering its future 
performance, capital and liquidity for a period in excess of 12 months 
from the date of approval of these financial statements including stress 
scenarios. The stress scenarios include Brexit scenarios, the impact of 
Bank of England ('BoE') Term Funding Scheme ('TFS') repayments and the 
introduction of a COVID-19 pandemic scenario. 
 
   These pandemic scenarios may continue to evolve, but at the present time 
they are less severe across the key macroeconomic 
 
 
 
   variables than the most severe stress tests run by the Group, including 
the BoE's rates down scenarios. The Group's projections and stress 
scenarios show that the Group has sufficient capital and liquidity to 
continue to meet its regulatory requirements as set by the Prudential 
Regulatory Authority ('PRA'). 
 
   The Board has therefore concluded that the Group has sufficient 
resources to continue in operational existence for a period in excess of 
12 months and as a result it is appropriate to prepare these financial 
statements on a going concern basis. 
 
   c) Basis of consolidation 
 
   The Group accounts include the results of the Bank and its subsidiary 
undertakings. Subsidiaries are fully consolidated from the date on which 
control is transferred to the Group and are deconsolidated from the date 
that control ceases. Upon consolidation, 
 
   intercompany transactions, balances and unrealised gains on transactions 
are eliminated. Unrealised losses are also eliminated unless the 
transaction provides evidence of impairment of the asset transferred. 
Accounting policies of subsidiaries have been changed where necessary to 
ensure consistency with the policies adopted by the Group. 
 
   Subsidiaries are those entities, including structured entities, over 
which the Group has control. The Group controls an entity when it is 
exposed, or has rights, to variable returns from its involvement with 
the entity and has the ability to affect those returns through its power 
over the investee. The Group has power over an entity when it has 
existing rights that give it the current ability to direct the 
activities that most significantly affect the entity's returns. Power 
may be determined on the basis of voting rights or, in the case of 
structured entities, other contractual arrangements. 
 
   The Group manages the administration of its securitised assets and is 
exposed to the risks and rewards of the underlying mortgage assets 
through its continued subordinated investment in the securitisation 
structures. Where the Group does not retain a direct ownership interest 
in a securitisation entity, but the Directors have determined that the 
Group controls those entities, they are treated as subsidiaries and are 
consolidated. Control is determined to exist if the Group has the power 
to direct the activities of each entity (for example, managing the 
performance of the underlying mortgage assets and raising debt on those 
mortgage assets which is used to fund the Group) and in addition to this 
control is exposed to a variable return (for example, retaining the 
residual risk on the mortgage assets). Securitisation structures that do 
not meet these criteria are not treated as subsidiaries and the mortgage 
assets are derecognised when they are sold. The Bank applies the net 
approach in accounting for securitisation structures where it retains an 
interest in the securitisation, netting the loan notes held against the 
deemed loan balance. 
 
   The Group's Employee Benefit Trusts ('EBT') are controlled and 
recognised by the Bank using the look-through approach. 
 
   The Group is not deemed to control an entity when it exercises power 
over an entity in an agency capacity. In determining whether the Group 
is acting as an agent, the Directors consider the overall relationship 
between the Group, the investee and other parties to the arrangement 
with respect to the following factors: (i) the scope of the Group's 
decision-making power; (ii) the rights held by other parties; (iii) the 
remuneration to which the Group is entitled; and (iv) the Group's 
exposure to variability of returns. The determination of control is 
based on the current facts and circumstances and is continuously 
assessed. In some circumstances, different factors and conditions may 
indicate that different parties control an entity depending on whether 
those factors and conditions are assessed in isolation or in totality. 
Significant judgement is applied in assessing the relevant factors and 
conditions in totality when determining whether the Group controls an 
entity. Specifically, judgement is applied in assessing whether the 
Group has substantive decision- making rights over the relevant 
activities and whether it is exercising power as a principal or an 
agent. 
 
   d) Business combinations 
 
   The Group uses the acquisition method to account for business 
combinations. The Group recognises the identifiable assets acquired and 
liabilities assumed at their acquisition date fair values. The Group 
recognises deferred tax on the difference between fair value and the 
acquisition date carrying value in accordance with International 
Accounting Standard ('IAS') 12. The consideration transferred for each 
business combination is measured at fair value, and comprises the sum of 
equity interest issued by the Group. Acquisition-related costs are 
recognised as exceptional items within profit or loss. 
 
   The Group recognises goodwill on business combinations when the fair 
value of consideration transferred exceeds the fair value of 
identifiable assets acquired and liabilities assumed. The Group 
recognises a gain within profit or loss when the fair value of 
consideration transferred is less than the fair value of identifiable 
assets acquired and liabilities assumed. 
 
   The Group reports provisional amounts for business combinations when the 
accounting is incomplete at the reporting date following the 
combination. During the measurement period, the Group adjusts 
provisional amounts recognised at the acquisition date to reflect new 
information obtained that existed as of the acquisition date and would 
have affected the measurement of the amounts recognised as at that date. 
The Group also recognises additional assets or liabilities during the 
reporting period if new information is obtained that existed as of the 
acquisition date and would have resulted in the recognition of those 
assets or liabilities as at that date. The Group adjusts the gain taken 
to profit or loss where there is negative goodwill, or adjusts goodwill 
recognised on the balance sheet, when provisional amounts are finalised 
or additional assets and liabilities are recognised during the 
measurement period. 
 
   The measurement period ends as soon as the Group receives the 
information it was seeking or learns that more information is 
unobtainable. The measurement period shall not exceed one year from the 
acquisition date. 
 
 
 
   Notes to the Financial Statements continued 
 
   For the year ended 31 December 2019 
 
   2. Accounting policies continued 
 
   e) Foreign currency translation 
 
   The consolidated financial statements are presented in Pounds Sterling 
which is the presentation currency of the Group. The financial 
statements of each of the Bank's subsidiaries are measured using the 
currency of the primary economic environment in which 
 
   the subsidiary operates (the 'functional currency'). Foreign currency 
transactions are translated into the functional currencies using the 
exchange rates prevailing at the date of the transactions. Monetary 
items denominated in foreign currencies are retranslated at the rate 
prevailing at the period end. 
 
   Foreign exchange ('FX') gains and losses resulting from the 
retranslation and settlement of these items are recognised in profit or 
loss. Non-monetary items measured at cost in the foreign currency are 
translated using the spot FX rate at the date of the transaction. 
 
   The assets and liabilities of foreign operations with functional 
currencies other than Pounds Sterling are translated into the 
presentation currency at the exchange rate on the reporting date. The 
income and expenses of foreign operations are translated at the rates on 
the dates of transactions. Exchange differences on foreign operations 
are recognised in other comprehensive income and accumulated 
 
   in the foreign exchange reserve within equity. 
 
   f)  Segmental reporting 
 
   IFRS 8 requires operating segments to be identified on the basis of 
internal reports and components of the Group which are regularly 
reviewed by the chief operating decision maker to allocate resources to 
segments and to assess their performance. For this purpose, the chief 
operating decision maker of the Group is the Board of Directors. 
 
   The Group lends within the UK and the Channel Islands. 
 
   Following the combination with Charter Court Financial Services Group 
plc ('CCFS') ('the Combination'), the Group segments its lending 
business and operates under two segments: 
 
   } OneSavings Bank plc ('OSB') 
 
   } CCFS 
 
   In 2018, the Group operated under two segments: Buy-to-Let/SME 
('BTL/SME') and Residential mortgages. 
 
   The Group has disclosed the risk management tables in note 45 at a 
sub-segment level to provide granular level analysis of the Group's core 
lending business. 
 
   g)  Interest income and expense 
 
   Interest income and interest expense for all interest-bearing financial 
instruments measured at amortised cost are recognised in profit or loss 
using the effective interest rate ('EIR') method. The EIR is the rate 
which discounts the expected future cash flows, over the expected life 
of the financial instrument, to the net carrying value of the financial 
asset or liability. 
 
   When calculating the EIR, the Group estimates cash flows considering all 
contractual terms of the instrument and behavioural aspects (for example, 
prepayment options) but not considering future credit losses. The 
calculation of the EIR includes transaction costs and fees paid or 
received that are an integral part of the interest rate, together with 
the discounts or premiums arising on the acquisition of loan portfolios. 
Transaction costs include incremental costs that are directly 
attributable to the acquisition or issue of a financial instrument. 
 
   The Group monitors the actual cash flows for each acquired book and 
where they diverge significantly from expectation, the future cash flows 
are reset. In assessing whether to adjust future cash flows on an 
acquired portfolio, the Group considers the cash variance on an absolute 
and percentage basis. The Group also considers the total variance across 
all acquired portfolios. Where cash flows for an acquired portfolio are 
reset, they are discounted at the EIR to derive a new carrying value, 
with changes taken to profit or loss as interest income. 
 
   The EIR is adjusted where there is a change to the reference interest 
rate (LIBOR or base rate) affecting portfolios with a variable interest 
rate which will impact future cash flows. The revised EIR is the rate 
which exactly discounts the revised cash flows to the net carrying value 
of the loan portfolio. 
 
   Interest income on investment securities is included in interest 
receivable and similar income. Interest on derivatives is included in 
interest receivable and similar income or interest expense and similar 
charges following the underlying instrument it is hedging. 
 
   Coupons paid on Additional Tier 1 securities ('AT1 securities') are 
recognised directly in equity in the period in which it is paid. 
 
 
 
   h) Fees and commissions 
 
   Fees and commissions which are an integral part of the EIR of a 
financial instrument are recognised as an adjustment to the EIR and 
recorded in interest income. The Group includes early redemption charges 
within the EIR. 
 
   Fees received on mortgage administration services and mortgage 
origination activities are accounted for in accordance with IFRS 15 
Revenue from Contracts with Customers. Income from the rendering of 
these services and mortgage origination activities is recognised when 
the services are delivered and the benefits are transferred to clients 
and customers. 
 
   Other fees and commissions are recognised on the accruals basis as 
services are provided or on the performance of a significant act, net of 
VAT and similar taxes. 
 
   i) Taxation 
 
   Income tax comprises current and deferred tax. It is recognised in 
profit or loss, other comprehensive income or directly in equity, 
consistently with the recognition of items it relates to. In accordance 
with IAS 12, from 1 January 2019 the Group recognises tax on the AT1 
securities directly in profit or loss (2018: directly in equity). 
 
   Current tax is the expected tax charge or credit on the taxable income 
or loss in the period and any adjustments in respect of previous years. 
 
   Deferred tax is the tax expected to be payable or recoverable in respect 
of temporary differences between the carrying amounts of assets or 
liabilities for accounting purposes and carrying amounts for tax 
purposes. 
 
   Deferred tax assets are recognised only to the extent that it is 
probable that future taxable profits will be available to utilise the 
asset. The recognition of deferred tax is mainly dependent on the 
projections of future taxable profits and future reversals of temporary 
differences. The current Board projections of future taxable income 
assume that the Group will utilise its deferred tax asset within the 
foreseeable future. 
 
   The Bank and the OSB UK subsidiaries are in a group payment arrangement 
for corporation tax and show a net corporation tax liability and 
deferred tax asset accordingly. The Group's CCFS subsidiaries are not 
part of the group payment arrangement at the reporting date and have not 
been netted. 
 
   j) Dividends 
 
   Dividends are recognised in equity in the period in which they are paid 
or, if earlier, approved by shareholders. 
 
   k) Cash and cash equivalents 
 
   For the purposes of the Statement of Cash Flows, cash and cash 
equivalents comprise cash, non-restricted balances with central banks 
and highly liquid financial assets with original maturities of less than 
three months subject to an insignificant risk of changes in their fair 
value. 
 
   l) Intangible assets 
 
   Purchased software and costs directly associated with the development of 
computer software are capitalised as intangible assets where the 
software is a unique and identifiable asset controlled by the Group and 
will generate future economic benefits. Costs to establish technological 
feasibility or to maintain existing levels of performance are recognised 
as an expense. The Group only recognises internally-generated intangible 
assets if all of the following conditions are met: 
 
   } an asset is being created that can be identified after establishing 
the technical and commercial feasibility of the resulting product; 
 
   } it is probable that the asset created will generate future economic 
benefits; and 
 
   } the development cost of the asset can be measured reliably. 
 
   Subsequent expenditure on an internally-generated intangible asset, 
after its purchase or completion, is recognised as an expense in the 
period in which it is incurred. Where no internally-generated intangible 
asset can be recognised, development expenditure is recognised as an 
expense in the period in which it is incurred. 
 
   Upon the Combination, the Group performed a purchase price allocation 
process to recognise separate identifiable intangible assets acquired. 
The Group has recognised intangible assets for brand name, broker 
relationships, technology and banking licence. 
 
 
 
   Notes to the Financial Statements continued 
 
   For the year ended 31 December 2019 
 
   2. Accounting policies continued 
 
   Intangible assets are reviewed for impairment annually, and if they are 
considered to be impaired, are written down immediately to their 
recoverable amounts. 
 
   Intangible assets are amortised in profit or loss over their estimated 
useful lives as follows: 
 
   Software and internally generated assets      3--5 years straight line 
Development costs, brand and technology 
4 years straight line Broker relationships 
3 year profile 
 
   Bank licence                                                         3 years straight line 
 
 
   The Group reviews the amortisation period on an annual basis. If the 
expected useful life of assets is different from previous assessments, 
the amortisation period is changed accordingly. 
 
   m)  Property, plant and equipment 
 
   Property, plant and equipment comprise freehold land and buildings, 
major alterations to office premises, computer equipment and fixtures 
measured at cost less accumulated depreciation. These assets are 
reviewed for impairment annually, and if they are considered to be 
impaired, are written down immediately to their recoverable amounts. 
 
   Items of property, plant and equipment are depreciated on a 
straight-line basis over their estimated useful economic lives as 
follows: Buildings                                 50 years 
 
   Leasehold improvements                                  5--10 years 
 
   Equipment and fixtures                                      3--5 years 
 
   Land, deemed to be 25% of purchase price of buildings, is not 
depreciated. 
 
   The cost of repairs and renewals is charged to profit or loss in the 
period in which the expenditure is incurred. 
 
   n) Investment in subsidiaries 
 
   In the Bank's financial statements, investments in subsidiary 
undertakings are stated at cost less provision for any impairment. A 
full list of the Bank's subsidiaries consolidated into the Group's 
financial statements can be found in note 31. 
 
   The Bank performs an annual impairment assessment of it's investment in 
subsidiary undertakings, assessing the cost of investment against the 
subsidiaries' net asset values at the reporting date for indication of 
impairment. Where there is indication of impairment, the Bank estimates 
the subsidiaries value in use by estimating future profitability and the 
impact on the net assets of the subsidiary. The Bank recognises an 
impairment directly in profit or loss when the value in use is less than 
the cost of investment. Impairments are subsequently reversed if future 
annual impairment assessments show the value in use of the subsidiary 
has increased. 
 
   o) Financial instruments 
 
   i. Classification 
 
   The Group classifies financial instruments based on the business model 
and the contractual cash flow characteristics of the financial 
instruments. Under IFRS 9, the Group classifies financial assets into 
one of three measurement categories: 
 
 
   -- Amortised cost -- assets held in a business model to hold financial 
      assets in order to collect contractual cash flows, where the contractual 
      terms of the financial asset give rise on specified dates to cash flows 
      that are solely payments of principal and interest ('SPPI') on the 
      principal amount outstanding. 
 
   -- Fair value through other comprehensive income ('FVOCI') -- assets held in 
      a business model which collects contractual cash flows and sells 
      financial assets where the contractual terms of the financial assets give 
      rise on specified dates to cash flows that are SPPI on the principal 
      amount outstanding. 
 
   -- Fair value through profit or loss ('FVTPL') -- assets not measured at 
      amortised cost or FVOCI. The Group measures derivatives and an acquired 
      mortgage portfolio under this category. 
 
 
   The Group classifies non-derivative financial liabilities as measured at 
amortised cost. 
 
   The Group has no financial assets nor liabilities classified as held for 
trading or held to maturity. The Group reassesses its business models 
each reporting period. 
 
 
 
   The Group classifies certain financial instruments as equity where they 
meet the following conditions: 
 
 
   -- The financial instrument includes no contractual obligation to deliver 
      cash or another financial asset on potentially unfavourable conditions. 
 
   -- The financial instrument is a non-derivative that includes no contractual 
      obligation for the issuer to deliver a variable number of its own equity 
      instruments; or 
 
   -- The financial instrument is a derivative that will be settled only by the 
      issuer exchanging a fixed amount of cash or another financial asset for a 
      fixed number of its own equity instruments. 
 
 
   Equity financial instruments comprise own shares and AT1 securities. 
Accordingly, the coupon paid on the AT1 securities is recognised 
directly in retained earnings when paid. 
 
   ii. Recognition 
 
   The Group initially recognises loans and advances, deposits, debt 
securities issued and subordinated liabilities on the date on which they 
are originated or acquired. All other financial instruments are 
accounted for on the trade date which is when the Group becomes a party 
to the contractual provisions of the instrument. 
 
   For financial instruments classified as amortised cost, the Group 
initially recognises financial assets and financial liabilities at fair 
value plus transaction income or costs that are directly attributable to 
its origination, acquisition or issue. These financial instruments are 
subsequently measured at amortised cost using the effective interest. 
 
   Transaction costs relating to the acquisition or issue of a financial 
instrument at FVOCI and FVTPL are recognised in the profit or loss as 
incurred. 
 
   iii. Derecognition 
 
   The Group derecognises financial assets when the contractual rights to 
the cash flows expire or the Group transfers substantially 
 
   all risks and rewards of ownership of the financial asset. In assessing 
the broker-led Choices programme the principles of IFRS 9 and relevant 
guidance in IAS 8 in respect of debt issuance, results in the original 
mortgage asset being derecognised with a new financial asset recognised. 
 
   The forbearance measures offered by the Group are considered a 
modification event as the contractual cash flows are renegotiated 
 
   or otherwise modified. The Group considers the renegotiated or modified 
cash flows are not wholly different from the contractual cash flows, and 
does not consider that forbearance measures give rise to a derecognition 
event. 
 
   Financial liabilities are derecognised only when the obligation is 
discharged, cancelled or has expired. 
 
   iv.  Offsetting 
 
   Financial assets and financial liabilities are offset and the net amount 
presented in the Statement of Financial Position when, and only when, 
the Group currently has a legally enforceable right to offset the 
amounts and it intends either to settle them on a net basis or to 
realise the asset and settle the liability simultaneously in accordance 
with the requirements of IAS 32. 
 
   The Group's derivatives are covered by industry standard master netting 
agreements. Master netting agreements create a right of set-off that 
becomes enforceable only following a specified event of default or in 
other circumstances not expected to arise in the normal course of 
business. These arrangements do not qualify for offsetting under IAS 32 
and as such the Group reports derivatives on a gross basis. 
 
   Collateral in respect of derivatives is subject to the standard industry 
terms of International Swaps and Derivatives Association ('ISDA') Credit 
Support Annex. This means that the cash received or given as collateral 
can be pledged or used during the term of the transaction but must be 
returned on maturity of the transaction. The terms also give each 
counterparty the right to terminate the related transactions upon the 
counterparty's failure to post collateral. Collateral paid or received 
does not qualify for offsetting under IAS 32, and is recognised in loans 
and advances to credit institutions and amounts owed to credit 
institutions respectively. 
 
   v.  Amortised cost measurement 
 
   The amortised cost of a financial asset or financial liability is the 
amount at which the financial asset or financial liability is measured 
at initial recognition, plus or minus the cumulative amortisation using 
the EIR method of any difference between the initial amount recognised 
and the maturity amount, minus any reduction for impairment. 
 
 
 
   Notes to the Financial Statements continued 
 
   For the year ended 31 December 2019 
 
   2. Accounting policies continued 
 
   vi.  Fair value measurement 
 
   Fair value is the price that would be received to sell an asset or paid 
to transfer a liability in an orderly transaction between market 
participants at the measurement date in the principal or, in its absence, 
the most advantageous market to which the Group has access at that date. 
 
   When available, the Group measures the fair value of an instrument using 
the quoted price in an active market for that instrument. 
 
   A market is regarded as active if transactions for the asset or 
liability take place with sufficient frequency and volume to provide 
pricing information on an ongoing basis. The Group measures the fair 
value of its investment securities and PSBs using quoted market prices. 
 
   If there is no quoted price in an active market, then the Group uses 
valuation techniques that maximise the use of relevant observable inputs 
and minimise the use of unobservable inputs. 
 
   The Group uses a combination of LIBOR and SONIA curves to value its 
derivatives however, using overnight index swap ('OIS') curves would not 
materially change their value. The fair value of the Group's derivative 
financial instruments incorporates credit valuation adjustments ('CVA') 
and debit valuation adjustments ('DVA'). The DVA and CVA take into 
account the respective credit ratings of the Bank and counterparty and 
whether the derivative is collateralised or not. Interest rate 
derivatives are valued using discounted cash flow models and observable 
market data and will be sensitive to benchmark interest rate curves. 
 
   vii.  Identification and measurement of impairment of financial assets 
 
   The Group assesses all financial assets for impairment. 
 
   Loans and advances to customers 
 
   The Group uses the IFRS 9 three-stage expected credit loss ('ECL') 
approach for measuring impairment. The three impairment stages under 
IFRS 9 are as follows: 
 
 
   -- Stage 1 -- entities are required to recognise a 12-month ECL allowance 
      where there is no significant increase in credit risk ('SICR') since 
      initial recognition. 
 
   -- Stage 2 -- a lifetime loss allowance is held for assets where a SICR is 
      identified since initial recognition. The assessment of whether credit 
      risk has increased significantly since initial recognition is performed 
      for each reporting period for the life of the loan. 
 
   } Stage 3 -- requires objective evidence that an asset is credit 
impaired, at which point a lifetime ECL allowance is required. The Group 
measures impairment through the use of individual and modelled 
assessments. 
 
   Individual assessment 
 
   The Group's provisioning process requires individual assessment for high 
exposure or higher risk loans, where Law of Property Act ('LPA') 
receivers have been appointed, the property is taken into possession or 
there are any other events that suggest a high probability of credit 
loss. Loans are considered at a connection level, i.e. including all 
loans belonging to and connected to the customer. 
 
   The Group estimates cash flows from these loans, including expected 
interest and principal payments, rental or sale proceeds, selling and 
other costs. The Group obtains up-to-date independent valuations for 
properties put up for sale. 
 
   If the present value of estimated future cash flows discounted at the 
original EIR is less than the carrying value of the loan, a provision is 
recognised for the difference. Such loans are classified as impaired. If 
the present value of the estimated future cash flows exceeds the 
carrying value no provision is recognised. 
 
   The Group applies its IFRS 9 models to all loans with no individually 
assessed provision. 
 
   IFRS 9 modelled impairment 
 
   Measurement of ECL 
 
   The assessment of credit risk and the estimation of ECL are unbiased and 
probability weighted. ECL is measured on either a 12-month (stage 1) or 
lifetime basis depending on whether a SICR has occurred since initial 
recognition (stage 2) or where an account meets the Group's definition 
of default (stage 3). 
 
 
 
   The ECL calculation is a product of an individual loan's probability of 
default ('PD'), exposure at default ('EAD') and loss given default 
('LGD') discounted at the EIR. The ECL drivers of PD, EAD and LGD are 
modelled at an account level. The assessment of whether 
 
   a significant increase in credit risk has occurred is based on 
quantitative relative PD thresholds and a suite of qualitative triggers. 
 
   Significant increase in credit risk (movement to stage 2) 
 
   The Group's transfer criteria determine what constitutes a SICR, which 
results in an exposure being moved from stage 1 to stage 2. 
 
   At the point of recognition a loan is assigned a PD estimate. For each 
monthly reporting date thereafter, an updated PD estimate is computed 
for the life of the loan. The Group's transfer criteria analyses 
relative changes in PD versus the PD assigned at the point of 
origination, coupled with qualitative triggers using both internal and 
external credit bureau information. 
 
   IFRS 9 includes a rebuttable presumption that if an account is more than 
30 days past due it has experienced a SICR. The Group considers more 
than 30 days past due to be an appropriate back stop measure and 
therefore has not rebutted this presumption. 
 
   The Group's Risk function constantly monitors the ongoing 
appropriateness of the transfer criteria, where any proposed amendments 
are reviewed and approved by the Group's Management Committees and the 
Risk and Audit Committees at least annually or more frequently if 
required. Post Combination the SICR approaches across both OSB and CCFS 
were aligned under a common framework including a quantitative PD 
threshold approach supplemented by a set of qualitative rules, with 
bespoke thresholds implemented 
 
   to reflect the individual portfolio characteristics of each firm. 
 
   A borrower will move back into stage 1 where the SICR definition is no 
longer satisfied. Definition of default (movement to stage 3) 
 
   The Group uses a number of quantitative and qualitative criteria to 
determine whether an account meets the definition of default and 
therefore moves to stage 3. The criteria currently include: 
 
 
   -- The rebuttable presumption that more than 90 days past due is an 
      indicator of default. The Group has not rebutted this presumption and 
      therefore deems more than 90 days past due as an indicator of default. 
 
   -- The Group has also deemed it appropriate to classify accounts that have 
      moved into an unlikeliness to pay position, which includes forbearance, 
      bankruptcy, repossession and interest-only term expiry. 
 
 
   A borrower will move out of stage 3 when its credit risk improves such 
that it no longer meets the 90 days past due and unlikeliness to pay 
criteria and following this has completed an internally approved 
probation period. The borrower will move to stage 1 or stage 2 dependent 
on whether the SICR applies. 
 
   Forward-looking macroeconomic scenarios 
 
   IFRS 9 requires firms to consider the risk of default and expected 
credit loss taking into consideration expectations of economic changes 
that are deemed to be reasonably possible. 
 
   The Group conducts analysis to determine the most significant factors 
which may influence the likelihood of an exposure defaulting in the 
future. The macroeconomic factors relate to the House Price Index 
('HPI'), unemployment rate ('UR'), Gross domestic product ('GDP'), 
Commercial Real Estate Index ('CRE') and the BoE Base Rate ('BR'). 
 
   The Group has derived an approach for factoring probability-weighted 
macroeconomic forecasts into ECL calculations, adjusting  PD and LGD 
estimates. The macroeconomic scenarios feed directly into the ECL 
calculation, as the adjusted PD, lifetime PD and LGD estimates are used 
within the individual account ECL allowance calculations. 
 
   The Group currently does not have an in-house economics function and 
therefore sources economic forecasts from an appropriately qualified 
third party. The Group will consider a minimum of four 
probability-weighted scenarios, including base, upside, downside and 
severe downside scenarios. 
 
   The base case is also utilised within the Group's impairment forecasting 
process which in turn feeds the wider business planning processes. This 
ECL models are also used to set the Group's credit risk appetite 
thresholds and limits. 
 
 
 
   Notes to the Financial Statements continued 
 
   For the year ended 31 December 2019 
 
   2. Accounting policies continued 
 
   Period over which ECL is measured 
 
   Expected credit loss is measured from the initial recognition of the 
asset which is the date at which the loan is originated or the date a 
loan is purchased and at each balance sheet date thereafter. The maximum 
period considered when measuring ECL (either 12-month or lifetime ECL) 
is the maximum contractual period over which the Group is exposed to the 
credit risk of the asset. For modelling purposes the Group considers the 
contractual maturity of the loan product and then considers the 
behavioural trends of the asset. 
 
   Purchased or originated credit impaired ('POCI') 
 
   Acquired loans that meet OSB's definition of default (90 days past due 
or an unlikeliness to pay position) at acquisition are treated 
 
   as a POCI asset. These assets will attract a lifetime ECL allowance over 
the full term of the loan, even when the loan no longer meets the 
definition of default post acquisition. The Group does not originate 
credit-impaired loans. 
 
   Intercompany loans 
 
   Intercompany receivables in the parent Company financial statements are 
assessed for ECL based on an assessment of the PD and LGD, discounted to 
a net present value. 
 
   Other financial assets 
 
   Other financial assets comprise cash balances with the BoE and other 
credit institutions and high grade investment securities. The Group 
deems the likelihood of default across these counterparties as low, and 
hence does not recognise a provision against the carrying balances. 
 
   p) Loans and receivables 
 
   Loans and receivables are predominantly mortgage loans and advances to 
customers with fixed or determinable payments that are not quoted in an 
active market and that the Group does not intend to sell in the near 
term. They are initially recorded at fair value plus any directly 
attributable transaction costs and are subsequently measured at 
amortised cost using the EIR method, less impairment losses. Where 
exposures are hedged by derivatives, designated and qualifying as fair 
value hedges, the fair value adjustment for the hedged risk to the 
carrying value of the hedged loans and advances is reported in fair 
value adjustments for hedged assets. 
 
   Loans and the related provision are written off when the underlying 
security is sold. Subsequent recoveries of amounts previously written 
off are taken through profit or loss. 
 
   Loans and advances over which the Group transfers its rights to the 
collateral thereon to the BoE under the TFS and Indexed Long-Term Repo 
('ILTR') schemes are not derecognised from the Statement of Financial 
Position, as the Group retains substantially all the risks and rewards 
of ownership, including all cash flows arising from the loans and 
advances and exposure to credit risk. The Group classifies TFS and ILTR 
as amortised cost under IFRS 9 Financial Instruments. 
 
   Loans and advances include a small acquired mortgage portfolio whose 
contractual cash flows include payments that are not solely payments of 
principal and interest and as such are measured at fair value through 
profit or loss. The Group initially recognises these loans at fair value, 
with direct and incremental costs of acquisition recognised directly in 
profit or loss, and subsequently measures them at fair value. 
 
   Loans and receivables contain the Group's asset finance lease lending. 
Finance leases are initially measured at an amount equal to the net 
investment in the lease, using the interest rate implicit in the finance 
lease. Direct costs are included in the initial measurement of the net 
investment in the lease and reduce the amount of income recognised over 
the lease term. Finance income is recognised over the lease term, based 
on a pattern reflecting a constant periodic rate of return on the net 
investment in the lease. 
 
   q) Investment securities 
 
   Investment securities comprise securities held for liquidity purposes 
(UK treasury bills, Residential Mortgage-Backed Securities ('RMBS') and 
supranational bonds). These assets are non-derivatives that are 
designated as FVOCI or classified as amortised cost. 
 
   Assets classified as amortised cost are originally recognised at fair 
value and subsequently measured amortised cost using the EIR method, 
less impairment losses. 
 
   Assets held at FVOCI are measured at fair value with movements taken to 
other comprehensive income and accumulated in the FVOCI reserve within 
equity, except for impairment losses which are taken to profit or loss. 
When the instrument is sold, the gain or loss accumulated in equity is 
reclassified to profit or loss. 
 
 
 
   r) Deposits, debt securities in issue and subordinated liabilities 
 
   Deposits, debt securities in issue and subordinated liabilities are the 
Group's sources of debt funding. They comprise deposits from retail 
customers and credit institutions, including collateralised loan 
advances from the BoE under the TFS and ILTR, asset backed loan notes 
issued through the Group's securitisation programmes and subordinated 
liabilities. Subordinated liabilities include the Sterling PSBs where 
the terms allow no absolute discretion over the payment of interest. 
These financial liabilities are initially measured at fair value less 
direct transaction costs, and subsequently held at amortised cost using 
the EIR method. 
 
   Cash received under the TFS and ILTR is recorded in amounts owed to 
credit institutions. Interest is accrued over the life of the agreements 
on an EIR basis. 
 
   s) Sale and repurchase agreements 
 
   Financial assets sold subject to repurchase agreements ('repo') are 
retained in the financial statements if they fail derecognition criteria 
of IFRS 9 described in paragraph o(iii) above. The financial assets that 
are retained in the financial statements are reflected as loans and 
advances to customers or investment securities and the counterparty 
liability is included in amounts owed to credit 
 
   institutions or other customers. Financial assets purchased under 
agreements to resell at a predetermined price where the transaction is 
financing in nature ('reverse repo') are accounted for as loans and 
advances to credit institutions. The difference between the sale and 
repurchase price is treated as interest and accrued over the life of the 
agreement using the EIR method. 
 
   t) Derivative financial instruments 
 
   The Group uses derivative financial instruments (interest rate swaps and 
basis swaps) to manage its exposure to interest rate risk. In accordance 
with its treasury policy, the Group does not hold or issue derivative 
financial instruments for proprietary trading. 
 
   Derivative financial instruments are recognised at their fair value with 
changes in their fair value taken to profit or loss. Fair values are 
calculated by discounting cash flows at the prevailing interest rates. 
All derivatives are classified as assets when their fair value is 
positive and as liabilities when their fair value is negative. If a 
derivative is cancelled, it is derecognised from the Statement of 
Financial Position. 
 
   The Group also uses derivatives to hedge the interest rate risk inherent 
in irrevocable offers to lend. This exposes the Group to movements in 
the fair value of derivatives until the loan is drawn. The changes to 
fair value are recognised in profit or loss in the period. 
 
   The Group is party to a limited number of options and warrants. These 
are recognised as a derivative financial instruments as applicable where 
a trigger event takes place and the fair value of the option or warrant 
can be reliably measured. 
 
   u) Hedge accounting 
 
   The Group has chosen to continue to apply the hedge accounting 
requirements of IAS 39 instead of the requirements in Chapter 6 of IFRS 
9. The Group uses fair value hedge accounting for a portfolio hedge of 
interest rate risk. 
 
   Portfolio hedge accounting allows for hedge effectiveness testing and 
accounting over an entire portfolio of financial assets or liabilities. 
To qualify for hedge accounting at inception, the hedge relationship is 
clearly documented and the derivative must be expected to be highly 
effective in offsetting the hedged risk. In addition, effectiveness must 
be tested throughout the life of the hedge relationship. 
 
   The Group applies fair value portfolio hedge accounting to its fixed 
rate portfolio of mortgages and saving accounts. The hedged portfolio is 
analysed into repricing time periods based on expected repricing dates, 
utilising the Group Assets and Liabilities Committee ('ALCO') approved 
prepayment curve. Interest rate swaps are designated against the 
repricing time periods to establish the hedge relationship. Hedge 
effectiveness is calculated as a percentage of the fair value movement 
of the interest rate swap against the fair value movement of the hedged 
item over the period tested. 
 
   The Group considers the following as key sources of hedge 
ineffectiveness: 
 
   } The mismatch in maturity date of the swap and hedged item, as swaps 
with a given maturity date cover a portfolio of hedged items which may 
mature throughout the month 
 
   } The actual behaviour of the hedged item differing from expectations, 
such as early repayments or withdrawals and arrears 
 
   } Minimal movements in the yield curve leading to ineffectiveness where 
hedge relationships are sensitive to small value changes, and 
 
   } The transition relating to LIBOR reforms whereby some hedged 
instruments and hedged items are based on different benchmark rates 
 
   Where there is an effective hedge relationship for fair value hedges, 
the Group recognises the change in fair value of each hedged item in 
profit or loss with the cumulative movement in their value being shown 
separately in the Statement of Financial Position as fair value 
adjustments on hedged assets and liabilities. The fair value changes of 
both the derivative and the hedge substantially offset each other to 
reduce profit volatility. 
 
 
 
   Notes to the Financial Statements continued 
 
   For the year ended 31 December 2019 
 
   2. Accounting policies continued 
 
   The Group discontinues hedge accounting when the derivative ceases 
through expiry, when the derivative is cancelled or the underlying 
hedged item matures, is sold or is repaid. 
 
   If a derivative no longer meets the criteria for hedge accounting or is 
cancelled whilst still effective, the fair value adjustment relating to 
the hedged assets or liabilities within the hedge relationship prior to 
the derivative becoming ineffective or being cancelled remains on the 
Statement of Financial Position and is amortised over the remaining life 
of the hedged assets or liabilities. The rate of amortisation over the 
remaining life is in-line with expected income or cost generated from 
the hedged assets or liabilities. Each reporting period the expectation 
is compared to actual with an accelerated run-off applied where the two 
diverge by more than set parameters. 
 
   v)  Debit and credit valuation adjustments 
 
   The DVA and CVA are included in the fair value of derivative financial 
instruments. The DVA is based on the expected loss a counterparty faces 
due to the risk of the Group's default. The CVA reflects the Group's 
risk of the counterparty's default. 
 
   The methodology is based on a standard calculation, taking into account: 
 
   } the one-year PD, updated on a regular basis 
 
   } the expected exposure at default 
 
   } the expected LGD, and 
 
   } the average maturity of the swaps 
 
   w)  Provisions and contingent liabilities 
 
   A provision is recognised when there is a present obligation as a result 
of a past event, it is probable that the obligation will be settled and 
the amount can be estimated reliably. 
 
   Provisions include ECLs on the Group's undrawn loan commitments. 
 
   Contingent liabilities are possible obligations arising from past events, 
whose existence will be confirmed only by uncertain future events, or 
present obligations arising from past events which are either not 
probable or the amount of the obligation cannot be reliably measured. 
Contingent liabilities are not recognised but disclosed unless they are 
not material or their probability is remote. 
 
   x)  Employee benefits -- defined contribution scheme 
 
   The Bank and the OSB subsidiaries contribute to personal pension plans 
for eligible employees. The Group's CCFS subsidiaries operate defined 
contribution retirement benefit schemes for all qualifying employees who 
subscribe to the terms and conditions of the schemes' policies. 
 
   Obligations for contributions to defined contribution pension 
arrangements are recognised as an expense in profit or loss as incurred. 
 
   y)  Share-based payments 
 
   In accordance with IFRS 2 Share-based Payments, equity-settled options 
and awards granted to employees over the Bank's shares under the Group's 
share-based incentive schemes are measured at fair value at grant and 
are charged on a straight-line basis to profit or loss (with a 
corresponding increase in the share-based payment reserve within equity) 
over the vesting period in which the employees become unconditionally 
entitled to the awards. The cumulative expense within the share-based 
payment reserve is reclassified to retained earnings upon vesting. 
 
   The amount recognised as an expense is adjusted to reflect the actual 
number of awards for which the related service and non-market vesting 
conditions are expected to be met, such that the amount ultimately 
recognised as an expense is based on the number of awards that do meet 
the related conditions at the vesting date. The amount recognised as an 
expense for awards subject to market conditions is based on the 
proportion that is expected to meet the condition as assessed at the 
grant date. No adjustment is made for the actual proportion that meets 
the market condition at vesting. Share-based payments that vest on grant 
are expensed in the year services are received with a corresponding 
increase in equity. 
 
   The grant date fair value of a nil price award over the Bank's shares 
which vests at grant or which carries the right to dividends or dividend 
equivalents during the vesting period (IPO share awards) is the share 
price at the grant date. The grant date fair value of awards of the 
Bank's shares that do not carry automatic rights to dividends or 
dividend equivalents (the Deferred Share Bonus Plan ('DSBP')) is based 
on the Bank's share price at the grant date adjusted for the impact of 
the expected dividend yield. The fair value at grant date of awards made 
under the Sharesave Schemes is determined using a Black-Scholes model. 
 
 
 
   The grant date fair value of awards that are subject to non-market 
conditions and which do not carry automatic rights to dividends or 
dividend equivalents (the earnings per share ('EPS') and return on 
equity ('ROE') elements of the Performance Share Plan ('PSP')) 
 
   is based on the share price at the grant date adjusted for the impact of 
the expected dividend yield. An assessment is made at each reporting 
date on the proportion of the awards expected to meet the related 
non-market vesting conditions. 
 
   The fair value of an award that is subject to market conditions (the 
relative share price element of the PSP) is determined at grant date 
using a Monte Carlo model. No adjustment is made for the actual 
proportion that meets the market condition at vesting. 
 
   Where the allowable cost of share-based options or awards for tax 
purposes is greater than the cost determined in accordance with IFRS 2, 
the tax effect of the excess is taken to the share-based payment reserve 
within equity. The tax effect is reclassified to retained earnings upon 
vesting. 
 
   Employer's national insurance is charged to profit or loss at the share 
price at the reporting date on the same vesting schedule as the 
underlying options and awards. 
 
   z) Leases 
 
   The Group recognises right-of-use assets and lease liabilities for most 
leases over 12 months long. Right-of-use assets and lease liabilities 
are initially recognised at the net present value of future lease 
payments, discounted at the rate implicit in the lease or, where not 
available, the Group's incremental borrowing cost. Subsequent to initial 
recognition, the right-of-use asset is depreciated on a straight-line 
basis over the term of the lease. Future rental payments are deducted 
from the lease liability, with interest charged on the lease liability 
using the incremental borrowing cost at the time of initial recognition. 
The Group recognises lease liability payments within financing 
activities on the Statement of Cash Flows. 
 
   The Group assesses the likely impact of early terminations in 
recognising the right-of-use asset and lease liability where an option 
to terminate early exists. 
 
   Leases with low future payments or terms less than 12 months are 
recognised on an accruals basis directly to profit or loss. 
 
   aa) Adoption of new standards 
 
   In 2019 the Group adopted IFRS 16 Leases and amendments to IAS 12 Income 
Taxes. The Group also early adopted the amendments to IFRS 9, IAS 39 and 
IFRS 7 Interest Rate Benchmark Reform. 
 
   IFRS 16: Leases 
 
   The Group adopted IFRS 16: Leases effective from 1 January 2019. The 
Group elected to apply the requirements of IFRS 16 retrospectively with 
the cumulative effect of initial application recognised directly in 
equity. The Group applied the practical expedients of IFRS 16 in 
applying a single discount rate of 1.99% to a portfolio of leases over 
property in calculating the initial lease liability and for not applying 
the requirements of IFRS 16 to leases for which the lease term ended 
within 12 months of the date of initial application. 
 
   The adoption of IFRS 16 resulted in the Group recognising GBP3.7m (Bank: 
GBP2.3m) of right-of-use assets and GBP3.7m (Bank: GBP2.3m) of lease 
liabilities. There was no cumulative effect of initial application 
recognised directly in equity. 
 
   The table below shows a reconciliation of the Group's and Bank's minimum 
lease commitments under operating leases to the initial lease liability 
recognised on adoption of IFRS 16: 
 
 
 
 
                                                     Group       Bank 
                                                      GBPm        GBPm 
Operating lease commitments at 31 December 2018           4.5        2.5 
Short leases not subject to IFRS 16                     (0.1)         -- 
OSBI leases outside the scope                           (0.2)         -- 
Reassessment of lease term                              (0.1)      (0.1) 
                                                  -----------  --------- 
Lease commitments subject to IFRS 16                      4.1        2.4 
Net present value adjustment @ 1.99%                    (0.3)      (0.1) 
                                                  ----------- 
Lease liability at 1 January 2019                         3.8        2.3 
                                                  -----------  --------- 
 
 
 
 
   Notes to the Financial Statements continued 
 
   For the year ended 31 December 2019 
 
   2. Accounting policies continued 
 
   IAS 12: Income Taxes 
 
   Effective from 1 January 2019 IAS 12 required the tax effect of interest 
recognised directly in equity to be recognised in profit or loss. This 
has resulted in GBP1.2m of additional tax credits being recognised in 
the Statement of Comprehensive Income. 
 
   IFRS 9, IAS 39 and IFRS 7 Interest Rate Benchmark Reform 
 
   The Group has elected to early adopt the amendments to IFRS 9, IAS 39 
and IFRS 7 Interest Rate Benchmark Reform issued in September 2019. In 
accordance with the transition provisions, the amendments have been 
adopted retrospectively to hedging relationships that existed at the 
start of the reporting period or were designated thereafter. 
 
   The amendments provide temporary relief from applying specific hedge 
accounting requirements to hedging relationships directly affected by 
IBOR (Interbank Offered Rates) reform. The reliefs have the effect that 
IBOR reform should not generally cause hedge accounting to terminate. 
However, any hedge ineffectiveness continues to be recorded in the 
income statement. Furthermore, the amendments set out triggers for when 
the reliefs will end, which include the uncertainty arising from 
interest rate benchmark reform no longer being present. 
 
   In summary, the reliefs provided by the amendments that apply to the 
Group are: 
 
 
   -- When considering the 'highly probable' requirement, the Group has assumed 
      that the IBOR interest rates upon which our hedged items are based do not 
      change as a result of IBOR reform 
 
   -- In assessing whether the hedge is expected to be highly effective on a 
      forward-looking basis the Group has assumed that the IBOR interest rates 
      upon which the cash flows of the hedged items and the interest rate swaps 
      that hedge them are based are not altered by IBOR reform 
 
   -- The Group will not discontinue hedge accounting during the period of 
      IBOR-related uncertainty solely because the retrospective effectiveness 
      falls outside the required 80--125% range 
 
   -- The Group has assessed whether the hedged IBOR risk component is a 
      separately identifiable risk only when it first designates a hedged item 
      in a fair value hedge and not on an ongoing basis 
 
 
   Further amendments are expected for future accounting periods following 
completion of the second part of the IASB's two-phased project which 
focuses on the impacts of IBOR reform on financial reporting. 
 
   Standards in issue but not yet effected 
 
   Included below are standards and amendments which are being considered 
for future reporting periods which have not been applied in preparing 
these financial statements. 
 
   } Amendments to the Conceptual Framework for Financial reporting, 
including amendments to references to the Conceptual Framework in IFRS 
Standards 
 
   } Amendments to IFRS 3 -- Definition of a business 
 
   } Amendments to IAS 1 and IAS 8 -- Definition of material 
 
   The Directors do not expect that the adoption of the Standards listed 
above will have a material impact on the financial statements of the 
Company in future periods. 
 
 
 
   3. Judgements in applying accounting policies and critical accounting 
estimates 
 
   In preparing these financial statements, the Group has made judgements, 
estimates and assumptions which affect the reported amounts within the 
current and next financial year. Actual results may differ from these 
estimates. 
 
   Estimates and judgements are regularly reviewed based on past experience, 
expectations of future events and other factors. 
 
   Judgements 
 
   The Group has made the following judgements in applying the accounting 
policies: 
 
   (i)  Loan book impairments 
 
   Significant increase in credit risk for classification in stage 2 
 
   The Group's transfer criteria determines what constitutes a significant 
increase in credit risk, which results in an exposure being moved from 
stage 1 to stage 2. The transfer criteria analyses relative changes in 
PD versus the origination PD, where if prescribed thresholds are met, an 
account will be transferred from stage 1 to stage 2. The Group's 
transfer logic also includes a qualitative set of rules using both 
internal and external credit bureau information, which if triggered 
results in an account being moved to stage 2 from stage 1. 
 
   Setting the appropriate thresholds to determine what is a 'significant' 
increase is a key area of judgement. 
 
   (ii)  IFRS 9 classification 
 
   The Group has applied judgement in determining whether the contractual 
terms of a financial asset give rise on specified dates to cash flows 
that are SPPI on the principal amount outstanding when applying the 
classification criteria of IFRS 9. The main area of judgement is over 
the Group's loans and advances to customers which have been accounted 
for under amortised cost with the exception of one acquired book of 
GBP22.1m that is recognised at FVTPL. 
 
   Estimates 
 
   The Group has made the following estimates in the application of the 
accounting policies that have a significant risk of material adjustment 
to the carrying amount of assets and liabilities within the next 
financial year: 
 
   (i)  Loan book impairments 
 
   This section provides details of the critical accounting estimates which 
underpin loan impairment calculations. Less significant estimates are 
not disclosed. The Group has recognised total impairments of GBP42.9m 
(2018: GBP21.9m) at the reporting date as disclosed in note 23. 
 
   Modelled impairment 
 
   Modelled provision assessments are also subject to estimation 
uncertainty, underpinned by a number of estimates being made by 
management which are utilised within impairment calculations. Key areas 
of estimation within modelled provisioning calculations include those 
regarding the PD, the LGD and forward-looking macroeconomic scenarios. 
 
   Loss given default model 
 
   The Group has a number of LGD models, which include a number of 
estimated inputs including propensity to go to possession given default 
('PPD'), forced sale discount ('FSD'), time to sale ('TTS') and sale 
cost estimates. The LGD is sensitive to the application of the HPI. For 
the OSB segment at 31 December 2019 a 10% fall in house prices would 
result in an incremental GBP13.6m (2018: GBP11.0m) of provision being 
required. The combined impact across both OSB and CCFS businesses of a 
10% fall in house prices would result in an increase in total provisions 
of GBP17.4m as at 31 December 2019. 
 
   Forward-looking macroeconomic scenarios 
 
   The forward-looking macroeconomic scenarios affect both the PD and LGD 
estimates. Therefore the expected credit losses calculations are 
sensitive to both the scenarios utilised and their associated 
probability weightings. 
 
   As the Group does not have an in-house economics function it sources 
economic forecasts from an appropriately qualified third party. The 
Group will consider a minimum of four probability-weighted scenarios, 
including base, upside, downside and severe downside scenarios. Due to 
the current uncertainty regarding the Brexit trade agreement 
negotiations the choice of scenarios and weightings are subject to a 
significant degree of estimation. 
 
   Post the Combination the Group aligned the macro-economic scenarios and 
probability weightings utilised across both the individual OSB and CCFS 
businesses. 
 
 
 
   Notes to the Financial Statements continued 
 
   For the year ended 31 December 2019 
 
   3.  Judgements in applying accounting policies and critical accounting 
estimates continued 
 
   The following tables disclose the ECL scenario sensitivity analysis with 
each scenario weighted at 100% probability. The purpose of using 
multiple economic scenarios is to model the non-linear impact of 
assumptions surrounding macro economic factors and ECL calculated: 
 
 
 
 
                                                          100%             100%             100%        100% Severe 
  As at                                                 Base case          Upside          Downside       downside 
  31-Dec-19                            Weighted         scenario          scenario         scenario       scenario 
                                                 ----------------  ---------------  ---------------  -------------- 
Total mortgages before provisions, 
 GBPm                                  18,419.9          18,419.9         18,419.9         18,419.9        18,419.9 
ECL, GBPm                                  42.9              29.9             20.0             53.6            67.9 
ECL coverage, %                            0.23              0.16             0.11             0.29            0.37 
 
 
 
 
 
 
 
                                                          100%             100%             100%        100% Severe 
  As at                                                 Base case          Upside          Downside       downside 
  31-Dec-18                            Weighted         scenario          scenario         scenario       scenario 
                                                 ----------------  ---------------  ---------------  -------------- 
Total mortgages before provisions, 
 GBPm                                   8,998.0           8,998.0          8,998.0          8,998.0         8,998.0 
ECL, GBPm                                  21.9              15.7             15.1             19.3            62.7 
ECL coverage, %                            0.24              0.17             0.17             0.21            0.70 
 
 
   The above tables cover modelled provisions only. Individually assessed 
provision or provisions calculated under a bespoke approach are not 
included. Post model adjustments or incurred loss remaining provisions 
have also not been included in the above analysis. 
 
   (ii) Loan book acquisition accounting and income recognition 
 
   Acquired loan books are initially recognised at fair value. Significant 
estimation is exercised in calculating their EIR using cash flow models 
which include assumptions on the likely macroeconomic environment, 
including HPI, unemployment levels and interest rates, as well as loan 
level and portfolio attributes and history used to derive prepayment 
rates, the probability and timing of defaults and the amount of incurred 
losses which are discounted for the market rate for these loans. Through 
the Combination in 2019 the Precise book is treated as an acquisition 
book with a fair value uplift of GBP301.0m being the premium applied to 
the book. Sensitivities have been completed on the Precise book 
including the market rate applied to the discounted cash flows being one 
month LIBOR plus a margin (margin blended average used 2.91%). Where the 
margin applied is increased/decreased by 25bps the premium recognised on 
the book increases/decreases by GBP66.0m/GBP67.0m. 
 
   The EIR on loan books purchased at significant discounts or premiums is 
particularly sensitive to the weighted average life of the book through 
cumulative prepayment rate ('CPR') and cumulative default rate ('CDR') 
derived, as the purchase discount or premium is 
 
   recognised over the expected life of the loan book through the EIR. New 
defaults are modelled at zero loss (as losses will be recognised in 
profit or loss as impairment losses) and therefore have the same impact 
on the EIR as prepayments. 
 
   Incurred losses at acquisition are calculated using the Group's modelled 
provision assessment (see (i) Loan book impairments above for further 
details). 
 
   The EIR calculated at acquisition is not changed for subsequent 
variances in actual to expected cash flows. The Group monitors the 
actual cash flows for each acquired book and where they diverge 
significantly from expectation, the future cash flows are updated with a 
reset gain or loss taken. In assessing whether to adjust future cash 
flows on an acquired portfolio, the Group considers the cash variance on 
an absolute and percentage basis. The Group also considers the total 
variance across all acquired portfolios and 
 
   the economic outlook. Where cash flows for an acquired portfolio are 
reset, they are discounted at the EIR calculated at acquisition to 
derive a new carrying value, with changes taken to the Statement of 
Comprehensive Income as interest income. The Group recognised 
 
   GBP0.5m gain in 2019 as a result of resetting cash flows on acquired 
books (2018: gain of GBP2.0m). The largest acquired book is Precise with 
sensitivities completed on increasing/reducing the life of the book by 
six months which results in a reset gain/loss of c.GBP48.0m/GBP50.0m. 
 
   (iii) Effective interest rate on organic lending 
 
   A number of estimates are made when calculating the EIR for newly 
originated loan assets. These include their expected lives, likely 
redemption profiles and the anticipated level of any early redemption 
charges. 
 
   Mortgage products offered by the Group include directly attributable net 
fee income and a period on reversion rates after the fixed/ discount 
period. Products revert to the standard variable rate ('SVR') for the 
Kent Reliance book or a LIBOR/Base plus a margin for the Precise brand. 
The Group uses historical experience in its assessment of prepayment 
rates. 
 
 
 
   Estimation is used in assessing whether and for how long mortgages that 
reach the end of the product term stay on reversion rates. The most 
significant area of judgement is the period spent on SVR or LIBOR/Base 
plus a margin. In 2018 Kent Reliance recognised a period on SVR for 
two-year products only as behavioural data emerged and this has been 
extended to three and five year products in 2019. On the Kent Reliance 
brand estimates were used to assess planned enhancements to and 
automation of the Choices programme (in 2018 only) and the potential for 
changes in regulation on SVR might impact future behaviour. 
 
   Sensitivity is completed through increasing and decreasing the weighted 
average life of the Kent Reliance and Precise Mortgages book (for 
originations from 4 October 2019) which results in a reset gain/loss of 
c.GBP24.0m/GBP5.0m. 
 
   4.  Acquisition of Chartered Court Financial Services Group plc 
 
   On 14 March 2019, the OSB Board and the CCFS Board jointly announced 
that they had reached agreement on the terms of a recommended all-share 
combination pursuant to which OSB would acquire the entire issued and to 
be issued ordinary share capital of CCFS to form the combined Group. 
 
   Under the terms of the Combination, which was subject to terms and 
conditions which were set out in the Scheme Document, each CCFS 
shareholder was entitled to receive 0.8253 new OSB shares for each CCFS 
share. 
 
   Immediately following completion of the Combination, CCFS shareholders 
owned approximately 45% of the share capital of the combined Group 
(based on the existing ordinary issued share capital of OSB and the 
fully diluted share capital of CCFS). 
 
   The Combination completed on 4 October 2019, following approvals from 
the Shareholders, Competition and Markets Authority, PRA, Financial 
Conduct Authority ('FCA') and the final court sanction. 
 
   CCFS targets underserved specialist mortgage market segments with a 
focus on specialist Buy-to-Let, residential, bridging and second charge 
lending. The Combination with CCFS brings increased scale, 
diversification and product capabilities to the Group. 
 
   Consideration and goodwill 
 
   On 4 October 2019, OSB issued 199,643,055 new GBP0.01 nominal value 
shares as consideration for the acquisition of the entire CCFS share 
capital. The fair value of the OSB share price on 4 October 2019 was 
GBP3.542 per share, equating to a total consideration of GBP707.1m. 
Included within this amount is GBP3.7m in relation to shares OSB now 
holds through the CCFS Employee Benefit Trust, bringing total external 
consideration to GBP703.4m. 
 
   The carrying value of the CCFS tangible assets acquired and liabilities 
assumed on 4 October 2019 was GBP504.0m. In accordance with IFRS 3, the 
Group has recognised separate intangible assets in the Combination of 
GBP23.6m and fair value adjustments on assets and liabilities of 
GBP256.7m and associated deferred tax liabilities of GBP70.1m. In total, 
the Group has recognised net assets of GBP714.2m in the Combination. 
 
   The Group has recognised GBP10.8m of negative goodwill generated in the 
Combination directly in profit or loss within Gain on Combination with 
CCFS. The negative goodwill was generated through a combination of a 
decrease in the OSB share price between announcement and completion and 
an increase in fair value gains on the loan book acquired due to 
movements in the LIBOR curve between announcement and completion. 
 
   The Group continues to assess the acquisition date fair values of the 
assets acquired and liabilities assumed to determine if any additional 
information existed, at the date of acquisition, that would alter the 
fair values of the assets and liabilities recognised as at 31 December 
2019. This assessment will be completed no later than 3 October 2020. 
 
   Transaction costs 
 
   The Group has recognised GBP15.6m of transaction costs as an exceptional 
item in profit or loss. In addition, the Group has recognised 
 
   GBP6.4m of costs directly in equity, net of corporation tax. Additional 
information is provided in note 13. 
 
 
 
   Notes to the Financial Statements continued 
 
   For the year ended 31 December 2019 
 
   4. Acquisition of Chartered Court Financial Services Group plc continued 
 
   Identifiable assets acquired and liabilities assumed 
 
   The table below sets out the fair value of the identifiable assets 
acquired and liabilities assumed as at the acquisition date: 
 
 
 
 
                                               Provisional 
                                                Fair Value 
                                                   GBPm 
                                             ------------- 
Assets 
 Loans and advances to credit institutions        962.2 
Investment securities                                493.5 
Loans and advances to customers                    7,248.3 
Derivative assets                                     11.4 
Deferred taxation asset                                1.9 
Intangible assets                                     23.6 
Property, plant and equipment                         10.0 
Other assets                                           3.6 
Total assets                                       8,754.5 
Liabilities 
 Amounts owed to retail depositors                 6,545.3 
Amounts owed to credit institutions                1,168.4 
Amounts owed to other customers                       16.0 
Derivative liabilities                                84.6 
Debt securities in issue                              75.1 
Deferred taxation liability                           70.1 
Current taxation liability                            19.4 
Lease liabilities                                      7.7 
Other liabilities                                     53.7 
Total liabilities                                  8,040.3 
Net assets                                           714.2 
 
 
   The following table shows the acquisition accounting adjustments made on 
Combination together with the associated amortisation periods: 
 
 
 
 
                                               GBPm         Amortisation period 
                                           -------- 
Carry value of net tangible assets 
 acquired                                     503.8 
 
Fair value adjustments:                                c.4 years in line with mortgage 
 Fair value asset of mortgage book            300.6                       book run-off 
Fair value asset of undrawn loan                       c.4 years in line with mortgage 
 commitments                                   16.4                       book run-off 
Fair value liability of savings                       c.1.5 years in line with savings 
 book                                         (7.5)                       book run-off 
Offset by: 
 EIR balance                                  (0.4)                                n/a 
Loss provision reset -- reduce provision 
 to nil                                         7.7                                n/a 
Loss provision reset -- POCI loan 
 provision                                    (3.6)                                n/a 
Hedge item adjustments                       (56.3)          Unwind over life of swaps 
Fair value of net tangible assets 
 acquired                                     760.7 
Intangible assets                              23.6                         4--5 years 
Deferred taxation liability                  (70.1)    In line with fair value unwinds 
Total net assets acquired                     714.2 
 
 
   Contribution to profit or loss 
 
   Since the acquisition date, CCFS has contributed GBP40.1m to Group total 
income and GBP24.8m to Group profit. If the acquisition of CCFS had been 
completed on 1 January 2019, Group total income for the year would have 
been GBP504.1m and Group profit before taxation would have been 
GBP308.6m. 
 
 
 
   Acquired receivables 
 
   The table below sets out additional information on the receivables 
acquired through the Combination as at 4 October 2019. 
 
 
 
 
                                                                                      Expected 
                                                         Contractual      Fair         credit 
                                                          receivable     value         losses 
                                                             GBPm         GBPm          GBPm 
                                                       -------------              ------------ 
Receivables: 
 Loans and advances to credit institutions Loans and        962.2        962.2          -- 
 advances to customers                                     6,937.7      7,248.3        9.0 
 Other receivables                                           2.4          2.4           -- 
                                                             7,902.3     8,212.9           9.0 
                                                       -------------  ----------  ------------ 
 
 
   5. Interest receivable and similar income 
 
 
 
 
                                                                    Group        Group 
                                                                     2019         2018 
                                                                     GBPm         GBPm 
                                                              -----------  ----------- 
At amortised cost: 
 On OSB mortgages                                                 480.5        408.1 
On CCFS mortgages                                                80.2          -- 
On investment securities                                          0.6          -- 
On other liquid assets                                               12.2          7.6 
Amortisation of fair value adjustments on CCFS Combination1        (22.6)           -- 
At fair value through profit or loss: 
 Net expense on derivative financial instruments -- lending 
 activities                                                        (14.0)        (8.1) 
On CCFS mortgages                                                     0.3           -- 
At FVOCI: 
 On investment securities                                             2.7          0.3 
                                                                    539.9        407.9 
 
 
   1. Amortisation of fair value adjustments on CCFS loan book at 
Combination. 
 
   6. Interest payable and similar charges 
 
 
 
 
                                                                            Restated 
                                                                 Group       Group2 
                                                                  2019        2018 
                                                                  GBPm        GBPm 
                                                           -----------  ------------ 
On retail deposits                                               177.3         109.6 
On BoE borrowings                                                 13.3           8.7 
On perpetual subordinated bonds2                                   1.8           1.9 
On subordinated liabilities                                        0.7           0.7 
On wholesale borrowings                                            1.9           0.4 
On debt securities in issue                                        3.7            -- 
On lease liabilities                                               0.1            -- 
Amortisation of fair value adjustments on CCFS 
Combination1                                                     (1.0)            -- 
Net (income)/expense on derivative financial instruments 
 -- savings activities                                           (2.6)           0.3 
                                                                 195.2         121.6 
 
 
   1. Amortisation of fair value adjustments on CCFS customer deposits at 
      Combination. 
 
   2. The Group has restated the prior year comparatives to include the 
      interest expense on the GBP22.0m PSBs previously classified as equity 
      (see note 1). 
 
 
 
 
   Notes to the Financial Statements continued 
 
   For the year ended 31 December 2019 
 
   7. Fair value losses on financial instruments 
 
 
 
 
                                                                  Reclassified 
                                                         Group       Group1 
                                                          2019        2018 
                                                          GBPm        GBPm 
                                                   -----------  -------------- 
Fair value changes in hedged assets                       70.1          (13.8) 
Hedging of assets                                       (75.1)            11.0 
Fair value changes in hedged liabilities                 (4.6)             0.4 
Hedging of liabilities                                     4.8           (0.3) 
Ineffective portion of hedges                            (4.8)           (2.7) 
Net gains on unmatched swaps                               3.5             2.4 
Amortisation of inception adjustment                       3.3              -- 
Amortisation of fair value adjustments on hedged 
 assets                                                  (5.5)           (4.6) 
Debit and credit valuation adjustment                      0.2           (0.2) 
                                                         (3.3)           (5.1) 
 
 
   1. The Group has reclassified the 2018 comparatives as the fair value 
changes in hedged assets/liabilities had been incorrectly disclosed as 
hedging of assets/liabilities and vice versa. 
 
   Amortisation of inception adjustment relates to hedged assets and 
liabilities recognised on the Combination where pre-existing hedge 
relationships ceased on the date of Combination. The inception 
adjustment is being amortised over the life of the derivative 
instruments acquired on Combination and recognises an offsetting asset 
or liability to the fair value of the derivative instruments on the date 
of Combination. 
 
   Amortisation of fair value adjustments on hedged assets relates to 
hedged assets and liabilities where the hedges were terminated before 
maturity and were effective at the point of termination. The 
amortisation includes GBP2.8m (2018: GBP3.0m) of accelerated unwind due 
to faster run-off on the previously hedged long-dated fixed rate 
mortgages compared to the run-off profile at cancellation date. 
 
   8. Loss on sales of financial instruments 
 
   During 2018, OSB disposed of its final portion of the personal loan 
portfolio. OSB sold personal loans with a gross value of GBP0.9m for 
proceeds of GBP0.4m. Adjusting for loan loss provisions of GBP0.3m and 
recovering servicing costs of GBP0.1m, the Group made a GBP0.1m loss on 
disposal. 
 
   During 2019 the Group identified that an additional GBP0.1m of customer 
receipts was due to the purchaser of the personal loan portfolio, 
recognising an additional loss on sale of GBP0.1m. 
 
   9. Administrative expenses 
 
 
 
 
                                   Group        Group 
                                    2019         2018 
                                    GBPm         GBPm 
                             -----------  ----------- 
Staff costs                         60.5         43.6 
Facilities costs                     3.6          3.3 
Marketing costs                      4.0          3.2 
Support costs                       12.7          9.2 
Professional fees                   10.4          7.7 
Other costs1                         9.3          7.9 
Depreciation (see note 29)           3.9          2.2 
Amortisation (see note 30)           4.3          2.5 
                                   108.7         79.6 
 
 
   1.      Other costs mainly consist of irrecoverable VAT expense. 
 
 
 
   Included in professional fees are amounts paid to the auditor of the 
Group as follows: 
 
 
 
 
                                                                          Group           Group 
                                                                           2019            2018 
                                                                          GBP'000         GBP'000 
                                                                   --------------  -------------- 
Fees payable to the Company's auditor for the audit of the 
 Company's annual accounts Fees payable to the Company's auditor       1,269               626 
 for the audit of the accounts of subsidiaries                           846                188 
                                                                                   -------------- 
Total audit fees                                                            2,115             814 
 
  Audit-related assurance services                                            187              95 
Other assurance services                                                      142              31 
Tax compliance services                                                        --               9 
Total non-audit fees                                                          329             135 
Total fees payable to the Group's Auditor                                   2,444             949 
 
 
   Included within the audit of the accounts of subsidiaries is GBP592k in 
relation to CCFS entities and GBP65k in relation to Canterbury Finance 
No.1 plc. 
 
   Staff costs comprise the following: 
 
 
 
 
                            Group        Group 
                             2019         2018        Bank 2019      Bank 2018 
                             GBPm         GBPm           GBPm           GBPm 
                      -----------  -----------  ---------------  ------------- 
Salaries, incentive 
 pay and other 
 benefits                    49.1         36.0             31.4           27.7 
Share-based payments          4.0          2.5              4.0            2.6 
Social security 
 costs                        4.4          3.4              3.4            3.0 
Other pension costs           3.0          1.7              2.3            1.5 
                             60.5         43.6             41.1           34.8 
 
 
   The average number of people employed by the Group (including Executive 
Directors) during the year is analysed below. The average for CCFS is 
based on the post acquisition period. 
 
 
 
 
                                Reclassified 
                       Group       Group1 
                        2019        2018            Bank 2019        Bank 2018 
                 -----------  --------------  ---------------  --------------- 
OSB 
 Operations           812           744              325              307 
Support 
 functions               286             245              204              172 
CCFS 
 Operations              530              --               --               -- 
Support 
functions                161              --               --               -- 
                       1,789             989              529              479 
 
 
   1.     During the year, there was reclassification of the sales 
department from Operations to Support functions. 
 
 
 
   Notes to the Financial Statements continued 
 
   For the year ended 31 December 2019 
 
   10. Directors' emoluments and transactions 
 
 
 
 
                                                                                          Restated 
                                                                                            Bank1 
                                                                           Bank 2019        2018 
                                                                            GBP'000        GBP'000 
                                                                     ---------------  ------------ 
                                                                          2,334          2,116 
Short-term employee benefits2 Post-employment benefits Share-based         112             109 
 payments3                                                                 632             500 
                                                                               3,078         2,725 
                                                                     ---------------  ------------ 
 
 
   1. The prior year comparatives have been restated to include the amounts 
      received by Directors upon vesting of share-based payment schemes. 
 
   2. Short-term employee benefits comprise salary costs, Non-Executive 
      Directors' fees and other short-term incentive benefits are disclosed in 
      the Annual Report on Remuneration. 
 
   3. Share-based payments represent the amounts received by Directors for 
      schemes that vested during the year. 
 
 
   In addition to the total Directors' emoluments above, the Executive 
Directors were granted a deferred bonus of GBP511k (2018: GBP579k) in 
the form of shares deferred for three years under the DSBP. The DSBP 
does not have any further performance conditions attached. However, it 
is subject to clawback and is forfeited if the Executive Director leaves 
prior to vesting unless a good leaver reason applies such as redundancy, 
retirement or ill-health. 
 
   The Executive Directors received a further share award under the PSP 
with a grant date face value of GBP1,305k (2018: GBP1,265k) using a 
share price of GBP3.90 (2018: GBP4.20) (the average mid-market quotation 
for the preceding five days before grant). These shares vest in three 
years subject to performance conditions discussed in note 11 and the 
Annual Report on Remuneration. 
 
   There was no compensation for loss of office during either 2019 or 2018. 
 
   There were no outstanding loans granted in the ordinary course of 
business to Directors and their connected persons as at 31 December 2019 
and 2018. 
 
   The Annual Report on Remuneration and note 11 Share-based payments 
provide further details on Directors' emoluments. 
 
   11. Share-based payments 
 
   The Group operates the following share-based schemes: 
 
   IPO Share Awards 
 
   Certain Directors, senior managers and other employees of the Bank 
received one-off share awards in the form of nil price awards 
 
   of shares in the Bank on its admission to the London Stock Exchange in 
June 2014. A proportion of these awards vested on admission with the 
remainder vesting over a 12, 24 or 48-month period. The cost of IPO 
Share Awards is reported within administrative expenses in profit or 
loss and is offset fully by an additional capital contribution as the 
awards were granted by OSB Holdco Limited, the Bank's major shareholder 
at the time of the IPO. The Group's IPO awards were fully vested by the 
end of 2018. 
 
   Sharesave Scheme 
 
   The Save As You Earn ('SAYE') or Sharesave Scheme is an all-employee 
share option scheme which is open to all UK-based employees. The 
Sharesave Scheme allows employees to purchase options by saving a fixed 
amount of between GBP5 and GBP500 per month over a period of either 
three or five years at the end of which the options, subject to leaver 
provisions, are usually exercisable. The Sharesave Scheme has been in 
operation since 2014 and is granted annually, with the exercise price 
set at a 20% discount of the share price on the date of grant. 
 
   As part of the Combination, CCFS employees were given three choices in 
relation to their Sharesave Schemes: (i) roll their CCFS 2017 and 2018 
Sharesave options into the OSB schemes; (ii) exercise the options 
available from contributions made to date through an early exercise; or 
(iii) continue to contribute to the CCFS 2017 and 2018 schemes and 
exercise the options available from contributions made to date within 
six months of the date of the Combination. Those participants that chose 
to roll-over their options are included in the table below. The options 
that were not rolled over will convert into OSB shares on exercise. 
 
 
 
   Deferred Share Bonus Plan 
 
   The DSBP applies to Executive Directors and certain senior managers and 
requires 50% of their performance bonuses to be deferred in shares for 
three or five years. There are no further performance conditions 
attached, but the share awards are subject to clawback provisions. The 
DSBP is a share-based award and as such is expensed over its vesting 
period. The first DSBP relating to 2014 bonuses was granted in March 
2015. 
 
   During the year the Group accelerated the vesting date of the DSBP for 
certain senior managers, with the 2017 and 2018 schemes vesting in 
December 2019. The 2019 scheme is anticipated to vest in March 2020. 
There were no changes to the DSBP relating to Executive Directors. The 
2020 scheme awards for certain senior managers will no longer be 
deferred with only a one year holding period applied from grant date. 
 
   Performance Share Plan 
 
   Executive Directors and certain senior managers are also eligible for a 
PSP based on performance conditions linked to EPS, total shareholder 
return ('TSR') and return on equity ('ROE') over a three-year vesting 
period. The first award was issued in March 2015. 
 
   The performance conditions applying to PSP awards since 2017 are based 
on a combination of EPS (40%), TSR (40%) and ROE (20%). Prior to 2017 
PSP awards were equally weighted between EPS and TSR. The PSP conditions 
are assessed independently. For the EPS element, growth targets are 
linked to the Company's three-year growth plan, measuring growth from 
the base figure for the prior year. For the TSR element, OSB share's 
relative performance is measured against the FTSE All-Share Index 
excluding investment trusts. For the ROE element, growth rates are 
assessed against OSB's underlying profit after taxation as percentage of 
average shareholders' equity. 
 
   As part of the Combination, OSB granted mirror PSP awards for the 2018 
and 2019 CCFS schemes that terminated upon the Combination. The mirror 
PSP schemes follow the same performance conditions as the OSB 2018 and 
2019 PSP awards. 
 
   The share-based expense for the year includes a charge in respect of the 
Sharesave Scheme, DSBP and PSP. All charges are included in employee 
expenses within note 9 Administrative expenses. The IPO Award Scheme 
fully vested in 2018. 
 
   The share-based payment expense during the year comprised the following: 
 
 
 
 
                                  Group        Group 
                                   2019         2018 
                                   GBPm         GBPm 
                            -----------  ----------- 
IPO Share Award                      --          0.1 
Sharesave Scheme                    0.2          0.3 
Deferred Share Bonus Plan           1.3          1.1 
Performance Share Plan              2.5          1.0 
                                    4.0          2.5 
 
 
 
 
   Notes to the Financial Statements continued 
 
   For the year ended 31 December 2019 
 
   11. Share-based payments continued 
 
   Movements in the number of share awards and their weighted average 
exercise prices are presented below: 
 
 
 
 
                                                                    Deferred 
                                                                     Share Bonus 
                                                                     Performance 
                                             Sharesave Scheme        Plan Share Plan 
                                                 Weighted average exercise 
                                                  Number price, GBP Number 
                                                  Number 
                                           ----------------------------------------- 
                                                    841,629 2.93 1,258,712 1,737,997 
                                                    1,261,307 2.65 476,933 1,079,392 
                                                           1,183,475 2.42 -- 931,853 
                                                            (154,963) 1.96 (920,891) 
At 1 January 2019 Granted                                                  (235,241) 
 CCFS mirror/roll over schemes Exercised                     (262,302) 3.23 (76,281) 
 Forfeited                                                                 (417,630) 
At 31 December 2019                                 2,869,146 2.63 738,473 3,096,371 
Exercisable at: 
31 December 2019                                 -- -- -- -- 
                                           ----------------------------------------- 
 
 
 
 
 
   IPO Share 
 
   Awards                  Sharesave Scheme 
 
 
 
   Deferred Share Bonus 
 
   Plan 
 
 
 
   Performance Share Plan 
 
 
 
 
 
 
                                         Weighted 
                                          average 
                                          exercise 
                                           price, 
                   Number     Number        GBP        Number      Number 
                ----------  ---------  -----------  -----------  --------- 
At 1 January 
 2018              652,198    732,341         2.60    1,186,762  1,589,030 
Granted                 --    313,443         3.35      376,231    708,146 
Exercised        (652,198)  (162,093)         2.25    (301,575)  (559,179) 
Forfeited               --   (42,062)         2.86      (2,706)         -- 
At 31 December 
 2018                   --    841,629         2.93    1,258,712  1,737,997 
Exercisable 
at: 
31 December 
 2018                   --      2,861         3.15           --         -- 
 
 
   For the share-based awards granted during the year, the weighted average 
grant date fair value was 208 pence (2018 restated: 276 pence). 
 
   The range of exercise prices and weighted average remaining contractual 
life of outstanding awards are as follows: 
 
 
 
 
 
 Exercise price                             2019                           2018 
                             -----------------------------  ---------------------------- 
                                                                                Weighted 
                                                  Weighted                       average 
                                                   average                     remaining 
                                                 remaining                   contractual 
                                               contractual                          life 
                                  Number      life (years)       Number          (years) 
                                          ----------------               --------------- 
Sharesave Scheme 
 134--335 pence 
 Deferred Share Bonus Plan 
 Nil                           2,869,146               2.0      841,629              2.1 
 Performance Share Plan          738,473               0.6    1,258,712              1.3 
 Nil                           3,096,371               1.7    1,737,997              1.4 
                               6,703,990               1.7    3,838,338              1.5 
                                          ----------------               --------------- 
 
 
 
 
   The grant date fair values of options/awards under the Group's 
share-based payment schemes are determined using a Black-Scholes model. 
The share price at the grant date for all schemes is adjusted for the 
impact of dividends as the options/awards do not carry automatic rights 
to dividends. The valuation of share options/awards is based on the 
following input assumptions: 
 
   } Expected volatility --based on the Bank's share price volatility 
 
   } Attrition rate -- based on the attrition rate of eligible employees 
and updated annually for the DSBP and PSP awards 
 
   } Dividend yield -- based on the average dividend yield across external 
analysts' reports for the quarter prior to scheme grant date 
 
   Sharesave Scheme 
 
 
 
 
                     2019         2018              2017              2016                2015 
              ------------  ----------        ----------        ----------        ------------ 
Contractual 
 life, 
 years            3      5           3     5           3     5           3     5      3      5 
Share price 
 at issue, 
 GBP           3.32   3.32        4.19  4.19        3.93  3.93        3.00  3.00   2.84   2.84 
Exercise 
 price, GBP    2.65   2.65        3.35  3.35        3.15  3.15        2.40  2.40   2.27   2.27 
Expected 
 volatility, 
 %             31.9   31.9        16.1  16.5        18.0  17.3        18.4  20.1   16.6   19.4 
Dividend 
 yield, %       4.8    4.8         4.4   4.4         4.1   4.1         4.6   4.6    3.6    3.6 
                            ----------        ----------        ---------- 
Grant date 
 fair value, 
 GBP           0.90   0.91        0.40  0.43        0.75  0.70        0.10  0.15   0.75   0.79 
                            ----------        ----------        ---------- 
 
 
   Deferred Share Bonus Plan 
 
 
 
 
                              2019  2018        2017        2016 
                                          ---------- 
Contractual life, years          3     3           3     5     3 
Mid-market share price, GBP   3.96  3.80        4.04  4.04  3.09 
Expected volatility, %        26.8  33.8        63.7  63.7  43.9 
Attrition rate, %              8.4   9.7        11.8  11.8  12.0 
Dividend yield, %              4.7   4.6         4.0   4.0   4.6 
                                          ---------- 
Grant date fair value, GBP    3.47  3.34        3.61  3.37  2.71 
                                          ---------- 
 
 
   Performance Share Plan 
 
 
 
 
                              2019  2018  2017  2016 
Contractual life, years          3     3     3     3 
Mid-market share price, GBP   3.96  4.11  4.04  3.09 
Expected volatility, %        26.8  29.1  63.7  43.9 
Attrition rate, %              8.4   9.7  11.8  12.0 
Dividend yield, %              4.7   4.6   4.0   4.6 
Vesting rate -- EPS, %        35.0  55.0  75.0  79.0 
Vesting rate -- TSR, %        44.9  54.0  60.0  60.0 
Vesting rate -- ROE, %        39.0    --    --    -- 
Grant date fair value, GBP    3.47  3.61  3.61  2.71 
 
 
 
 
   Notes to the Financial Statements continued 
 
   For the year ended 31 December 2019 
 
   11.  Share-based payments continued 
 
   CCFS PSP Mirror Schemes 
 
 
 
 
                              2019  2018 
Contractual life, years          3     2 
Mid-market share price, GBP   3.54  3.54 
Expected volatility, %        28.6  28.6 
Attrition rate, %               --    -- 
Dividend yield, %              4.8   4.8 
Vesting rate -- EPS, %        35.0  56.0 
Vesting rate -- TSR, %        37.4  37.4 
Vesting rate -- ROE, %        39.0  73.0 
Grant date fair value, GBP    3.29  3.17 
 
   IPO Share Awards 
 
   The grant date fair value of the IPO Share Awards was the issue price of 
GBP1.70 as they are in the form of nil price awards which carry rights 
to dividends during the vesting period. The charge in respect of awards 
with future vesting provisions assumed a weighted average attrition of 
nil (2018: nil) per annum. This is lower than the overall expected 
employee attrition rate as nil attrition was assumed for certain senior 
managers who received larger awards. All IPO Share Awards were fully 
vested at 31 December 2018. 
 
   12.  Integration costs 
 
 
 
 
                                   Group        Group 
                                    2019         2018 
                                    GBPm         GBPm 
                             -----------  ----------- 
Consultant fees Staff costs        3.0             -- 
                                    2.2            -- 
                             ----------- 
                                   5.2             -- 
                             ----------- 
 
 
   Consultant fees relate to advice on the Group's future operating 
structure. 
 
   Staff costs relate to key personnel who will leave the Group under the 
new operating model, but have been retained to assist in the integration 
for a fixed period. 
 
   13.  Exceptional items 
 
 
 
 
                                    Group        Group 
                                     2019         2018 
                                     GBPm         GBPm 
                              -----------  ----------- 
Consultant fees                   4.0          -- 
Legal and professional fees       4.6          -- 
Success fees                      7.0          -- 
Heritable option                       --          9.8 
                                     15.6          9.8 
 
 
   Consultant, legal and professional and success fees relate to the 
all-share Combination with CCFS. 
 
   The Heritable option recognised in 2018 was surrendered for a one-off 
payment of GBP9.8m in 2019, with the Bank acquiring the joint ventures 
('JV') partners' interest in the business. At the same time a new 
revenue sharing arrangement was signed allowing the 
 
   JV partners to continue to lend alongside the Bank, sharing revenues in 
accordance with a profit waterfall. 
 
 
 
   14.  Taxation 
 
   The Group publishes its tax policy on its corporate website. The table 
below shows the components of the Group's tax charge for the year: 
 
 
 
 
                                                                       Restated 
                                                           Group        Group1 
                                                            2019         2018 
                                                            GBPm         GBPm 
                                                     ------------  ------------ 
                                                        (57.1)        (42.5) 
Corporation taxation Deferred taxation                   (0.2)         (0.7) 
 Release of deferred taxation on CCFS Combination2        7.0           -- 
Total taxation                                             (50.3)        (43.2) 
                                                     ------------  ------------ 
 
 
   1. The Group has restated the prior year comparatives for the taxation on 
      the interest expense on the GBP22.0m PSBs previously classified as equity 
      (see note 1). 
 
   2. Release of deferred taxation on CCFS Combination relates to the unwind of 
      the deferred tax asset recognised on the fair value adjustment of the 
      CCFS assets and liabilities at the acquisition date. 
 
 
   The charge for taxation on the Group's profit before taxation differs 
from the charge based on the standard rate of UK Corporation Tax of 19% 
(2018: 19%) as follows: 
 
 
 
 
                                                                                        Restated 
                                                                           Group          Group1 
                                                                            2019           2018 
                                                                            GBPm           GBPm 
                                                                    -------------  --------------- 
Profit before taxation                                                      209.1            182.8 
Profit multiplied by the standard rate of UK Corporation                   (39.7) 
 Tax Bank surcharge                                                        (10.4)           (34.6) 
 Taxation effects of:                                                       (3.0)            (8.6) 
 Expenses not deductible for taxation purposes Negative goodwill              2.0              0.1 
 on acquisition not taxable                                                   1.9               -- 
 Rate difference on unwind of deferred tax arising on acquisition           (2.7)               -- 
 Adjustments in respect of earlier years                                    (0.7)              0.1 
 Tax adjustments in respect of share-based payments Impact                    0.5              0.2 
 of tax losses carried forward                                                1.0               -- 
 Tax on AT1 securities                                                        0.2         -- (0.4) 
 Timing differences on capital items Other                                    0.6               -- 
                                                                    -------------  --------------- 
Total taxation charge                                                      (50.3)           (43.2) 
 
 
   1. The Group has restated the prior year comparatives for the taxation 
on the interest expense on the GBP22.0m PSBs previously classified as 
equity (see note 1). 
 
   The effective tax rate for the year ended 31 December 2019, excluding 
the impact of adjustments in respect of earlier years, was 22.8% (2018: 
23.4%). 
 
   During the year GBP1.1m (2018: nil) of tax has been recognised directly 
within equity relating to the Group's share-based payment schemes. 
Following the amendments to IAS 12, the tax on AT1 securities has been 
recognised directly in profit or loss (2018: GBP1.5m directly in 
equity). 
 
   During the year a tax credit of GBP0.2m (2018: nil) has been recognised 
within other comprehensive income relating to investment securities 
classified as FVOCI. 
 
   A reduction in the UK corporation tax rate from 19% to 18% (effective 
from 1 April 2020) was enacted on 26 October 2015. A further reduction 
to 17% (effective from 1 April 2020) was substantively enacted on 6 
September 2016. In the March 2020 Budget it was announced that the cut 
in the rate to 17% will now not occur and the corporation tax rate will 
be held at 19%. As this has not been enacted by the balance sheet date, 
deferred tax balances as at 31 December 2019 continue to be measured at 
17%. 
 
 
 
   Notes to the Financial Statements continued 
 
   For the year ended 31 December 2019 
 
   15.  Earnings per share 
 
   Earnings per share ('EPS') are based on the profit for the period and 
the weighted average number of ordinary shares in issue. Basic EPS are 
calculated by dividing profit attributable to ordinary shareholders by 
the weighted average number of ordinary shares in issue during the year. 
Diluted EPS take into account share options and awards which can be 
converted to ordinary shares. 
 
   For the purpose of calculating EPS, profit attributable to ordinary 
shareholders is arrived at by adjusting profit for the year for the 
coupons on AT1 securities classified as equity. The tax on coupons for 
the current period is included within the profit for the period, in line 
with the changes to IAS 12 Income Taxes. The tax on coupons for the 
prior period is based on the rate of taxation applicable to the Bank, 
including the bank surcharge: 
 
 
 
 
                                                                                 Restated 
                                                                      Group       Group1 
                                                                       2019        2018 
                                                                       GBPm        GBPm 
                                                                -----------  ------------ 
Profit for the year                                                158.8           139.6 
 Adjustments:                                                      (5.5)            (5.5) 
 Coupon on AT1 securities classified as equity Tax on coupons        --              1.5 
                                                                             ------------ 
Profit attributable to ordinary shareholders                          153.3         135.6 
                                                                -----------  ------------ 
 
 
 
 
 
 
 
                                                       Group        Group 
                                                        2019         2018 
                                                 -----------  ----------- 
Weighted average number of shares, millions 
 Basic                                             291.6        244.2 
 Dilutive impact of share-based payment schemes    1.8          2.0 
Diluted                                               293.4        246.2 
 Earnings per share, pence per share                   52.6         55.5 
 Basic Diluted                                         52.2         55.0 
                                                 -----------  ----------- 
 
 
   1. The Group has restated the prior year comparatives for the interest 
expense and tax on the GBP22.0m PSBs previously classified as equity 
(see note 1). 
 
   16. Dividends 
 
   During the year, the Bank paid the following dividends: 
 
 
 
 
                                                           Bank 2019        Bank 2018 
                                                     ---------------  --------------- 
                                                        Pence per        Pence per 
                                                        GBPm share       GBPm share 
Final dividend for the prior year Interim dividend         25.3 10.3        22.7 9.3 
 for the current year                                       12.0 4.9         10.5 4.3 
                                                     ---------------  --------------- 
                                                                37.3             33.2 
                                                     ---------------  --------------- 
 
 
   The Directors propose a final dividend of GBP49.9m, 11.2 pence per share 
(2018: GBP25.2m, 10.3 pence) payable on 13 May 2020 with an ex-dividend 
date of 26 March 2020 and a record date of 27 March 2020. This dividend 
is not reflected in these financial statements as it is subject to 
approval by shareholders at the AGM on 7 May 2020. Together with the 
interim dividend of GBP12.0m, 4.9 pence (2018: GBP10.5m, 4.3 pence) per 
share, the total dividend for 2019 is GBP61.9m, 16.1 pence (2018: 
GBP35.8m, 14.6 pence) per share. 
 
   A summary of the Bank's distributable reserves from which dividends can 
be paid is shown below: 
 
 
 
 
                                                                  Restated 
                                                                    Bank1 
                                                   Bank 2019        2018 
                                                      GBPm          GBPm 
                                             ---------------  ------------ 
Retained earnings                                      407.0         296.7 
Unrealised gains2                                     (52.8)        (19.8) 
Other distributable reserves (see note 43)               5.3           4.7 
Distributable reserves                                 359.5         281.6 
                                             --------------- 
 
 
   1. The Bank has restated the prior year comparatives to classify the 
      transfer reserve as non-distributable. 
 
   2. Unrealised gains relate to the Bank's fair value adjustments on hedged 
      assets. 
 
 
 
 
   17.     Cash and cash equivalents 
 
   The following table analyses the cash and cash equivalents disclosed in 
the Statement of Cash Flows: 
 
 
 
 
                                                                Group        Group 
                                                                 2019         2018        Bank 2019      Bank 2018 
                                                                 GBPm         GBPm           GBPm           GBPm 
                                                          -----------  -----------  ---------------  ------------- 
Cash in hand 
 Unencumbered loans and advances to credit institutions       0.4          0.4            0.4             0.4 
 Investment securities with original maturity               2,052.5      1,323.8        1,106.3         1,316.5 
 less than 3 months                                           49.9          --            49.9             -- 
                                                              2,102.8      1,324.2          1,156.6        1,316.9 
                                                          -----------  -----------  ---------------  ------------- 
 
 
   18.       Loans and advances to credit institutions 
 
 
 
 
                                Group        Group 
                                 2019         2018        Bank 2019      Bank 2018 
                                 GBPm         GBPm           GBPm           GBPm 
                          -----------  -----------  ---------------  ------------- 
Unencumbered: 
 BoE call account            1,916.2      1,295.2        1,081.8         1,295.2 
Call accounts                    81.7         28.6             24.0           21.3 
Cash held in special 
 purpose vehicles1               44.0           --              0.5             -- 
Term deposits                    10.6           --               --             -- 
Encumbered: 
 BoE cash ratio deposit          41.7         20.0             27.5           20.0 
Swap margin given               110.4          3.5             62.2            3.5 
                              2,204.6      1,347.3          1,196.0        1,340.0 
 
 
   1. Cash held in special purpose vehicle is ring-fenced for the use in 
managing the Group's securitised debt facilities under the terms of 
securitisation agreements. 
 
   19.  Investment securities 
 
 
 
 
                                                  Group        Group 
                                                   2019         2018        Bank 2019      Bank 2018 
                                                   GBPm         GBPm           GBPm           GBPm 
                                            -----------  -----------  ---------------  ------------- 
 
Held at FVOCI:                                  149.8        58.9           149.8           58.9 
 UK and EU Sovereign debt RMBS loan notes       358.9         --             --              -- 
 
  Held at amortised cost:                        508.7      58.9           149.8           58.9 
  RMBS loan notes                                 126.6       --             --              -- 
                                            ----------- 
                                                  635.3         58.9            149.8           58.9 
                                            -----------  -----------  ---------------  ------------- 
 
 
   At 31 December 2019 the Group had GBP173.0m of FVOCI RMBS loan notes 
sold under repos. The Group had no investment securities sold under 
repos or pledged as at 31 December 2018. The Bank had no investment 
securities sold under repos or pledged as collateral as at the 2019 and 
2018 reporting dates. 
 
   The Directors consider that the primary purpose of holding investment 
securities is prudential. These securities are held as liquid assets 
with the intention of use on a continuing basis in the Group's 
activities and are classified as FVOCI and amortised cost in accordance 
with the Group's business model for each security (2018: FVOCI). 
 
   Movements during the year of investment securities held by the Group and 
Bank are analysed as follows: 
 
 
 
 
                            Group        Group 
                             2019         2018        Bank 2019      Bank 2018 
                             GBPm         GBPm           GBPm           GBPm 
                      -----------  -----------  ---------------  ------------- 
At 1 January                 58.9         19.1             58.9           19.1 
  Additions1                439.8         79.9            439.8           79.9 
  CCFS Combination          493.5           --               --             -- 
  Disposals and 
   maturities             (357.7)       (39.9)          (349.0)         (39.9) 
  Changes in fair 
   value                      0.8        (0.2)              0.1          (0.2) 
-------------------- 
At 31 December              635.3         58.9            149.8           58.9 
                                                --------------- 
 
 
   1. Additions include GBP49.9m of investment securities with an original 
maturity of less than three months, as disclosed in note 17 (2018: nil). 
 
 
 
   Notes to the Financial Statements continued 
 
   For the year ended 31 December 2019 
 
   20.  Loans and advances to customers 
 
 
 
 
                                          Group        Group 
                                           2019         2018        Bank 2019      Bank 2018 
                                           GBPm         GBPm           GBPm           GBPm 
                                    -----------  -----------  ---------------  ------------- 
Held at amortised cost: 
 Loans and advances (see note 21)     18,419.9      8,998.0        8,420.8         7,224.3 
Finance leases (see note 22)               47.7          7.2               --             -- 
                                       18,467.6      9,005.2          8,420.8        7,224.3 
Less: Expected credit losses (see 
 note 23)                                (42.9)       (21.9)           (26.6)         (16.1) 
                                       18,424.7      8,983.3          8,394.2        7,208.2 
                                                              --------------- 
Residential mortgages held at fair 
value                                      22.1           --               --             -- 
                                       18,446.8      8,983.3          8,394.2        7,208.2 
                                                              --------------- 
 
 
   21.  Loans and advances 
 
 
 
 
 
 Group                                     2019                  2018 
                        ------------------------------------ 
                               OSB         CCFS     Total            OSB 
                               GBPm         GBPm     GBPm            GBPm 
                        -----------  -----------              ----------- 
Gross carrying amount 
 Stage 1                   9,999.2      7,240.0     17,239.2     8,279.6 
Stage 2                       442.4        307.1       749.5        436.8 
Stage 3                       277.7         16.7       294.4        225.4 
Stage 3 (POCI)                 53.6         83.2       136.8         56.2 
                           10,772.9      7,647.0    18,419.9      8,998.0 
 
 
 
 
 
 
 
                          2019       2018 
  Bank                     GBPm       GBPm 
Gross carrying amount 
 Stage 1                  7,785.0    6,657.0 
Stage 2                     371.3      346.6 
Stage 3                     211.1      164.8 
Stage 3 (POCI)               53.4       55.9 
                          8,420.8    7,224.3 
 
 
   The mortgage loan balances pledged as collateral for liabilities are: 
 
 
 
 
                                       Restated                       Restated 
                            Group       Group1                          Bank1 
                             2019        2018          Bank 2019        2018 
                             GBPm        GBPm             GBPm          GBPm 
                      -----------  ------------  ---------------  ------------ 
BoE under TFS and 
 ILTR                     4,458.3       2,552.5          2,775.7       2,552.5 
Securitisation              366.7            --            234.3            -- 
Warehouse funding            97.4            --               --            -- 
Master servicer for 
 securitisation 
 vehicle                     40.4          16.0             40.4          16.0 
                          4,962.8       2,568.5          3,050.4       2,568.5 
 
 
   1.      The Group and Bank have restated the 2018 comparatives to show 
excess collateral with the BoE under TFS and ILTR as unencumbered in 
line with guidance from the PRA. 
 
   The Group's securitisation programmes, use of TFS and ILTR and Warehouse 
funding arrangements result in certain assets being encumbered as 
collateral against such funding. Assets that are encumbered cannot be 
used for any other purposes. As at 31 December 2019 the percentage of 
the Group's gross customer loans and receivables that are encumbered is 
27% (2018: 28%) and the Bank's 36% (2018: 36%). 
 
   The Bank's deemed loan liability of GBP240.2m is comprised of GBP464.3m 
of mortgage loans sold by the Bank to Canterbury Finance No.1 plc and 
GBP6.5m of deemed loan premium, offset by retained notes issued by 
Canterbury Finance No.1 plc of GBP230.6m as the bank adopts the net 
accounting approach for retained interests. 
 
 
 
   The tables below show the movement in loans and advances to customers by 
IFRS 9 stage during the year, based on the following assumptions: 
 
   Stage 3 
 
 
 
 
                                          Stage   Stage 
                               Stage 1      2        3       (POCI)    Total 
  Group                          GBPm      GBPm    GBPm       GBPm      GBPm 
                                                          --------- 
At 31 December 2017             6,782.5    292.4   183.0       69.7    7,327.6 
Originations1                   3,043.4       --      --         --    3,043.4 
Repayments and write--offs2   (1,265.3)   (50.8)  (43.4)     (13.5)  (1,373.0) 
Transfers: 
  -- To Stage 1                   170.5  (150.0)  (20.5)         --         -- 
  -- To Stage 2                 (353.8)    375.1  (21.3)         --         -- 
  -- To Stage 3                  (97.7)   (29.9)   127.6         --         -- 
---------------------------- 
At 31 December 2018             8,279.6    436.8   225.4       56.2    8,998.0 
 
 
 
 
 
 
 
Originations(1)                                      4,098.6 -- -- -- 4,098.6 
 CCFS Combination3 Repayments and write--offs(2)      7,091.1 43.5 -- 94.4 7,229.0 
 Transfers:                                           (1,825.2) (21.6) (47.5) (17.3) 
 -- To Stage 1                                        (1,911.6) 
 -- To Stage 2                                        176.9 (162.7) (14.2) -- -- 
 -- To Stage 3                                        (495.9) 517.7 (21.8) -- -- 
 Incurred loss protection4                            (86.1) (64.5) 150.6 -- -- 
                                                      0.2 0.3 1.9 3.5 5.9 
                                                  ---------------------------------- 
At 31 December 2019                                  17,239.2 749.5 294.4 136.8 
                                                     18,419.9 
                                                  ---------------------------------- 
 
 
   1. Originations include further advances and drawdowns on existing 
      commitments. 
 
   2. Repayments and write-offs include customer redemptions. 
 
   3. The mortgages acquired in the all-share Combination with CCFS are shown 
      at the acquisition date fair value. 
 
   4. During the period the Group reclassified GBP5.9m of incurred loss 
      protection on acquired portfolios from loans and advances to ECL to 
      reflect the Group's total ECL position. The Group has not reclassified 
      the comparative information where the incurred loss balance included 
      within loans and advances was GBP7.2m. 
 
 
   The Group did not purchase any external mortgage books during 2019 
(2018: nil) other than those acquired in the Combination. 
 
 
 
 
 
                                     Stage     Stage        Stage 
                          Stage 1      2         3         3 (POCI)     Total 
Bank                      GBPm       GBPm      GBPm           GBPm     GBPm 
                                                       ------------ 
At 31 December 2017       5,679.0     185.8     131.6          69.1    6,065.5 
Originations(1)           2,276.2        --        --            --    2,276.2 
Repayments and 
 write--offs(2)         (1,049.4)    (28.7)    (26.1)        (13.2)  (1,117.4) 
Transfers: 
 -- To Stage 1              101.0    (83.6)    (17.4)            --         -- 
  -- To Stage 2           (279.0)     297.5    (18.5)            --         -- 
  -- To Stage 3            (70.8)    (24.4)      95.2            --         -- 
---------------------- 
At 31 December 2018       6,657.0     346.6     164.8          55.9    7,224.3 
 
 
 
 
 
 
 
Originations(1)                              2,395.3 -- -- -- 2,395.3 
Repayments and write--offs(2) Transfers:      (1,153.2) (19.1) (26.4) (6.0) 
--    To Stage 1                              (1,204.7) 
--    To Stage 2                              117.8 (106.8) (11.0) -- -- 
--    To Stage 3                              (178.7) 196.4 (17.7) -- -- 
Incurred loss                                 (53.4) (46.1) 99.5 -- -- 
protection3                                   0.2 0.3 1.9 3.5 5.9 
                                          ------------------------------------ 
At 31 December 2019                           7,785.0 371.3 211.1 53.4 8,420.8 
                                          ------------------------------------ 
 
 
   1. Originations include further advances and drawdowns on existing 
      commitments. 
 
   2. Repayments and write-offs include customer redemptions. 
 
   3. During the period the Bank reclassified GBP5.9m of incurred loss 
      protection on acquired portfolios from loans and advances to ECL to 
      reflect the Bank's total ECL position. The Bank has not reclassified the 
      comparative information where the incurred loss balance included within 
      loans and advances was GBP7.2m. 
 
 
 
 
   Notes to the Financial Statements continued 
 
   For the year ended 31 December 2019 
 
   22.  Finance leases 
 
   The Group commenced asset finance lending in October 2018 through an 
existing subsidiary in the Group, InterBay Asset Finance Limited. 
 
 
 
 
                                                                      Group        Group 
                                                                       2019         2018 
                                                                       GBPm         GBPm 
                                                                -----------  ----------- 
 
Net investment in finance leases, receivable                        11.5          2.2 
 Less than one year Between one and five years More than five       35.0          4.9 
 years                                                               1.2          0.1 
                                                                       47.7          7.2 
                                                                -----------  ----------- 
 
 
   The Group has recognised GBP0.3m of ECLs on finance leases as at 31 
December 2019 (2018: GBP0.1m). 
 
   23.  Expected credit loss 
 
   The ECL has been calculated based on various scenarios as set out below: 
 
 
 
 
                                                                   Weighted                                  Weighted 
                                                   ECL                ECL                                       ECL 
                                            provision Weighting    provision    ECL provision    Weighting   provision 
  Group                                          2019 2019           2019           2018           2018        2018 
  At 31 December                                  GBPm %             GBPm           GBPm             %         GBPm 
                                    ---------------------------- 
Scenarios 
 Upside                                 14.6            10            1.5            8.6            --           -- 
Base case                                  24.4               40         9.7              9.2           50         4.6 
Downside scenario                          48.1               35        16.8             12.8           40         5.1 
Severe downside scenario                   62.5               15         9.4             56.2           10         5.6 
Total weighted provisions                                               37.4                                      15.3 
Non-modelled Provisions: 
 Individually assessed provisions            --               --         4.2               --           --         5.4 
Post model adjustments1                      --               --         1.3               --           --         1.0 
Undrawn loan facilities                      --               --          --               --           --         0.2 
Total provision                                                         42.9                                      21.9 
 
 
 
 
 
 
 
                                                                   Weighted                                  Weighted 
                                                   ECL                ECL                                       ECL 
                                            provision Weighting    provision    ECL provision    Weighting   provision 
  Bank                                           2019 2019           2019           2018           2018        2018 
  At 31 December                                  GBPm %             GBPm           GBPm             %         GBPm 
                                    ---------------------------- 
Scenarios 
 Upside                                 9.9             10            1.0            7.0            --           -- 
Base case                                 17.2                40         6.9              7.6           50         3.8 
Downside scenario                         31.1                35        10.9             11.2           40         4.5 
Severe downside scenario                  39.1                15         5.9             54.6           10         5.4 
Total weighted provisions                                               24.7                                      13.7 
Non-modelled Provisions: 
 Individually assessed provisions           --                --         0.8               --           --         1.3 
Post model adjustments1                     --                --         1.1               --           --         0.9 
Undrawn loan facilities                     --                --          --               --           --         0.2 
Total provision                                                         26.6                                      16.1 
 
 
   1.   Post model adjustments have been made to a number of probability of 
default models and the OSB segment mortgage loss given default model to 
ensure predicted estimates are aligned to recently observed actual 
performance. Where model predictions more closely align with actual 
performance these post model adjustments will be reduced or removed over 
time. The Group is currently developing second generation models which 
will replace existing models, with a target implementation date within 
2020. 
 
 
 
   The Group's ECL by segment and IFRS 9 stage is shown below: 
 
 
 
 
 
 Group                                    2019               2018 
                           ----------------------------- 
                                  OSB       CCFS   Total         OSB 
                                  GBPm       GBPm   GBPm         GBPm 
                           -----------  ---------         ----------- 
Stage 1                            3.5        2.1    5.6          4.3 
Stage 2                            3.6        2.0    5.6          5.6 
Stage 3                           23.4        0.4   23.8         10.2 
Stage 3 (POCI)                     5.1        2.8    7.9          1.6 
Undrawn loan facilities1            --         --     --          0.2 
                                  35.6        7.3   42.9         21.9 
 
 
 
 
 
 
 
                           2019   2018 
  Bank                      GBPm   GBPm 
Stage 1                      2.8    3.4 
Stage 2                      3.3    4.7 
Stage 3                     15.4    6.2 
Stage 3 (POCI)               5.1    1.6 
Undrawn loan facilities1      --    0.2 
                            26.6   16.1 
 
 
   1.     Following the Combination, the Group has adopted a consistent 
approach in recognising ECL on undrawn loan facilities within provisions 
(see note 38). The ECL on undrawn loan facilities was previously 
classified as Stage 1. 
 
   The tables below show the movement in the ECL by IFRS 9 stage during the 
year. ECLs on originations reflect the IFRS 9 stage of loans originated 
during the year as at 31 December and not the date of origination. 
Remeasurement of loss allowance relates to existing loans which did not 
redeem during the year and includes the impact of loans moving between 
IFRS 9 stages. 
 
   Stage 3 
 
 
 
 
                                            Stage  Stage 
                                   Stage 1    2      3       (POCI)   Total 
  Group                              GBPm    GBPm   GBPm       GBPm    GBPm 
                                                          ---------- 
At 31 December 2017                    7.8    2.3   13.3         1.8   25.2 
Originations                           2.1     --     --          --    2.1 
Repayments and write-offs            (0.3)  (0.2)  (7.0)       (0.2)  (7.7) 
Remeasurement of loss allowance      (6.1)    6.9    4.0          --    4.8 
Transfers: 
  -- To Stage 1                        1.4  (0.8)  (0.6)          --     -- 
  -- To Stage 2                      (0.8)    1.3  (0.5)          --     -- 
  -- To Stage 3                      (5.8)  (0.4)    6.2          --     -- 
Changes in assumptions and model 
 parameters                            6.2  (3.5)  (5.2)          --  (2.5) 
                                                          ---------- 
At 31 December 2018                    4.5    5.6   10.2         1.6   21.9 
 
 
 
 
 
 
 
Originations                                                1.9 -- -- -- 1.9 
 CCFS Combination Repayments and write-offs                 -- -- -- 3.6 3.6 
 Remeasurement of loss allowance Transfers:    (0.6) (0.4) (4.3) (0.2) (5.5) 
 -- To Stage 1                                   (3.4) (0.5) 18.8 (0.6) 14.3 
 -- To Stage 2                                         1.9 (1.6) (0.3) -- -- 
 -- To Stage 3                                         (0.2) 0.6 (0.4) -- -- 
 Changes in assumptions and model parameters           (0.1) (1.0) 1.1 -- -- 
 Incurred loss protection1                              1.4 2.6 (3.2) -- 0.8 
                                                         0.2 0.3 1.9 3.5 5.9 
At 31 December 2019                                 5.6 5.6 23.8 7.9 42.9 
                                              ------------------------------ 
 
 
   1. During the period the Group reclassified GBP5.9m of incurred loss 
protection on acquired portfolios from loans and advances to ECL to 
reflect the Group's total ECL position. The Group has not reclassified 
the comparative information where the incurred loss balance included 
within loans and advances was GBP7.2m. 
 
 
 
   Notes to the Financial Statements continued 
 
   For the year ended 31 December 2019 
 
   23. Expected credit loss continued 
 
 
 
 
                                                                             Stage 
                                                                                3 
                                                         Stage   Stage 
                                               Stage 1     2        3        (POCI)   Total 
Bank                                              GBPm   GBPm     GBPm         GBPm   GBPm 
                                                                         ----------- 
At 31 December 2017                                5.1      1.4     8.6          1.8   16.9 
Originations                                       1.8       --      --           --    1.8 
Repayments and write-offs                        (0.1)    (0.1)   (4.1)        (0.2)  (4.5) 
Remeasurement of loss allowance                  (1.7)      6.8     1.6           --    6.7 
Transfers: 
  -- To Stage 1                                    0.9    (0.4)   (0.5)           --     -- 
  -- To Stage 2                                  (0.6)      1.0   (0.4)           --     -- 
  -- To Stage 3                                  (4.4)    (0.3)     4.7           --     -- 
Changes in assumptions and model 
 parameters                                        2.6    (3.7)   (3.7)           --  (4.8) 
                                                                         ----------- 
At 31 December 2018                                3.6      4.7     6.2          1.6   16.1 
Originations                                         1.3 -- -- -- 1.3 
 Repayments and write-offs Remeasurement              (0.3) (0.4) (2.8) (0.1) (3.6) 
 of loss allowance Transfers:                         (4.5) (2.3) 12.8 0.1 6.1 
 -- To Stage 1                                        1.4 (1.2) (0.2) -- -- 
 -- To Stage 2                                        (0.2) 0.5 (0.3) -- -- 
 -- To Stage 3                                        (0.1) (0.9) 1.0 -- -- 
 Changes in assumptions and model parameters          1.4 2.6 (3.2) -- 0.8 
 Incurred loss protection1                            0.2 0.3 1.9 3.5 5.9 
                                               -------------------------------------------- 
At 31 December 2019                                  2.8 3.3 15.4 5.1 26.6 
                                               -------------------------------------------- 
 
 
   1.            During the period the Bank reclassified GBP5.9m of 
incurred loss protection on acquired portfolios from loans and advances 
to ECL to reflect the Bank's total ECL position. The Bank has not 
reclassified the comparative information where the incurred loss balance 
included within loans and advances was GBP7.2m. 
 
   The tables below show the stage 2 ECL balances by transfer criteria: 
 
 
 
 
 
                             Carrying       ECL Coverage         Carrying      ECL Coverage 
                             value 2019      2019 2019           value 2018    2018 2018 
  Group                         GBPm           GBPm %               GBPm       GBPm % 
                        ---------------                    ---------------- 
Criteria: 
 Relative PD movement         588.2        4.8      0.82         414.4         5.4      1.28 
Qualitative measures               79.8     0.4      0.44                --      --        -- 
30 days past due 
 backstop                          81.5     0.4      0.54              22.4     0.2      1.09 
Total                             749.5     5.6      0.75             436.8     5.6      1.27 
 
 
 
 
 
 
 
 
                             Carrying       ECL Coverage         Carrying      ECL Coverage 
                             value 2019      2019 2019           value 2018    2018 2018 
  Bank                          GBPm           GBPm %               GBPm       GBPm % 
                        ---------------                    ---------------- 
Criteria: 
 Relative PD movement         306.8        3.0      0.98         325.7         4.5      1.37 
Qualitative measures               35.2     0.1      0.32                --      --        -- 
30 days past due 
 backstop                          29.3     0.2      0.80              20.9     0.2      1.13 
Total                             371.3     3.3      0.90             346.6     4.7      1.35 
 
 
   The Group has a number of qualitative measures to determine whether a 
SICR has taken place. These triggers utilise both internal performance 
information, to analyse whether an account is in distress but not yet in 
arrears, and external credit bureau information, to determine whether 
the customer is experiencing financial difficulty with an external 
credit obligation. 
 
 
 
   24.  Impairment losses 
 
 
 
 
                                         Group        Group 
                                          2019         2018 
                                          GBPm         GBPm 
                                   -----------  ----------- 
Write-offs in year                         4.1         11.1 
Disposals                                   --          0.3 
CCFS Combination                           3.6           -- 
Increase/(decrease) in provision           7.9        (3.3) 
                                          15.6          8.1 
 
 
   The CCFS Combination losses relate to the initial ECL recognised on the 
CCFS loan book following Combination in October 2019. 
 
   25.  Derivatives 
 
   The table below reconciles the gross amount of derivative contracts to 
the carrying balance shown in the Statement of Financial Position: 
 
 
 
 
                                                            Net amount        Contracts 
  Group                                   Gross amount       of financial       subject    Cash collateral     Net amount 
                                          of                 assets/          to master    paid/(received)     GBPm 
                                          recognised         (liabilities)      netting    not offset 
                                          financial          presented       agreements    in the Statement 
                                          assets/            in the          not offset    of 
                                          (liabilities)      Statement           in the    Financial 
                                          GBPm               of               Statement    Position 
                                                             Financial               of    GBPm 
                                                             Position         Financial 
                                                             GBPm              Position 
                                                                                   GBPm 
                                                         ----------------- 
At 31 December 2019 
 Derivative assets:                       21.1             21.1               (9.8)        (8.0)               3.3 
 Interest rate risk hedging Derivative    (92.8)           (92.8)             9.8          110.4               27.4 
 liabilities: 
 Interest rate risk hedging 
 
 
   At 31 December 2018 
 
 
 
 
Derivative assets: 
  Interest rate risk hedging     11.7        11.7       (10.3)  (1.0)     0.4 
-----------------------------          ----------  ----------- 
Derivative liabilities: 
  Interest rate risk hedging   (15.1)      (15.1)         10.3    3.5   (1.3) 
  Heritable option(1)           (9.8)       (9.8)           --     --   (9.8) 
-----------------------------          ----------  ----------- 
                               (24.9)      (24.9)         10.3    3.5  (11.1) 
                                       ----------  ----------- 
 
 
   Included within the Group's derivative liabilities GBP3.4m (2018: 
GBP3.0m) of derivative contracts not covered by master netting 
agreements and therefore no cash collateral has been paid. 
 
 
 
 
                                                            Net amount        Contracts 
  Bank                                    Gross amount       of financial       subject    Cash collateral     Net amount 
                                          of                 assets/          to master    paid/(received)     GBPm 
                                          recognised         (liabilities)      netting    not offset 
                                          financial          presented       agreements    in the Statement 
                                          assets/            in the          not offset    of 
                                          (liabilities)      Statement           in the    Financial 
                                          GBPm               of               Statement    Position 
                                                             Financial               of    GBPm 
                                                             Position         Financial 
                                                             GBPm              Position 
                                                                                   GBPm 
                                                         ----------------- 
At 31 December 2019 
 Derivative assets:                       8.7              8.7                (2.5)        (7.8)               (1.6) 
 Interest rate risk hedging Derivative    (54.3)           (54.3)             2.5          62.2                10.4 
 liabilities: 
 Interest rate risk hedging 
 
   At 31 December 2018 
 
   Derivative assets: 
 
 
 
 
  Interest rate risk hedging     11.7        11.7       (10.3)  (1.0)     0.4 
-----------------------------          ----------  ----------- 
Derivative liabilities: 
  Interest rate risk hedging   (15.1)      (15.1)         10.3    3.5   (1.3) 
  Heritable option(1)           (9.8)       (9.8)           --     --   (9.8) 
-----------------------------          ----------  ----------- 
                               (24.9)      (24.9)         10.3    3.5  (11.1) 
                                       ----------  ----------- 
 
 
   1. The Group had a put/call option over Heritable Capital Limited 
('HCL') as part of the development finance joint venture, as further 
discussed in note 13. 
 
   Included within the Bank's derivative liabilities is GBP3.4m (2018: 
GBP3.0m) of derivative contracts not covered by master netting 
agreements and therefore no cash collateral has been paid. 
 
 
 
   Notes to the Financial Statements continued 
 
   For the year ended 31 December 2019 
 
   25.  Derivatives continued 
 
   The tables below profile the timing of nominal amounts for interest rate 
risk hedging derivatives based on contractual maturity: 
 
 
 
 
                                                                             More 
                             Total      Less than    3--12      1--5         than 
                             nominal     3 months    months     years       5 years 
  Group                       GBPm         GBPm       GBPm       GBPm        GBPm 
                      --------------  -----------                        ---------- 
At 31 December 2019 
 Derivative assets        7,795.4        1,110.8     2,608.2    3,760.9     315.5 
Derivative 
 liabilities                 9,982.4        144.3    2,528.6    7,155.5       154.0 
                      -------------- 
                            17,777.8      1,255.1    5,136.8   10,916.4       469.5 
                      -------------- 
At 31 December 2018 
 Derivative assets           1,999.0        106.0      330.0    1,563.0          -- 
Derivative 
 liabilities                 4,532.2        195.0    2,090.0    1,966.2       281.0 
                      -------------- 
                             6,531.2        301.0    2,420.0    3,529.2       281.0 
                      -------------- 
 
 
   The Group has 1,175 (2018: 206) derivative contracts with an average 
fixed rate of 0.91% (2018: 1.23%). 
 
 
 
 
                                                                             More 
                             Total      Less than    3--12      1--5         than 
                             nominal     3 months    months     years       5 years 
  Bank                        GBPm         GBPm       GBPm       GBPm        GBPm 
                      --------------  -----------                        ---------- 
At 31 December 2019 
 Derivative assets        3,080.0         475.0      1,395.0    1,110.0     100.0 
Derivative 
 liabilities                 4,462.9          8.3      789.6    3,549.0       116.0 
                             7,542.9        483.3    2,184.6    4,659.0       216.0 
At 31 December 2018 
 Derivative assets           1,999.0        106.0      330.0    1,563.0          -- 
Derivative 
 liabilities                 4,532.2        195.0    2,090.0    1,966.2       281.0 
                             6,531.2        301.0    2,420.0    3,529.2       281.0 
 
 
   The Bank has 205 (2018: 206) derivative contracts with an average fixed 
rate of 1.17% (2018: 1.23%). 
 
   26.  Hedge accounting 
 
   The tables below analyse the Group's and Bank's portfolio hedge 
accounting for fixed rate loans and advances to customers: 
 
 
 
 
 
 Loans and advances to customers                     Group 2019        Group 2018 
                                               ----------------  ---------------- 
                                                Hedged Hedging    Hedged Hedging 
                                                item instrument   item instrument 
                                                   GBPm GBPm         GBPm GBPm 
Carrying amount of hedged item/nominal value       10,312.5 
 of hedging instrument                             10,248.3      3,168.7 3,166.2 
Cumulative fair value adjustments                64.2 (75.6)        2.5 (2.2) 
Fair value adjustments for the period            70.1 (75.1)       (13.8) 11.0 
Cumulative fair value on cancelled hedge 
 relationships                                          20.4 --           17.3 -- 
 
 
   The cumulative fair value adjustments of the hedging instrument comprise 
GBP13.2m (2018: GBP11.7m) recognised within derivative assets and 
GBP88.8m (2018: GBP13.9m) recognised within derivative liabilities. 
 
 
 
 
 
 Loans and advances to customers                     Bank 2019         Bank 2018 
                                               ----------------  ---------------- 
                                                Hedged Hedging    Hedged Hedging 
                                                item instrument   item instrument 
                                                   GBPm GBPm         GBPm GBPm 
Carrying amount of hedged item/nominal value 
 of hedging instrument                         4,574.0 4,537.9   3,168.7 3,166.2 
Cumulative fair value adjustments                36.1 (45.5)        2.5 (2.2) 
Fair value adjustments for the period            39.8 (43.7)       (13.8) 11.0 
Cumulative fair value on cancelled hedge 
 relationships                                          16.7 --           17.3 -- 
 
 
   The cumulative fair value adjustments of the hedging instrument comprise 
GBP6.8m (2018: GBP11.7m) recognised within derivative assets and 
GBP52.3m (2018: GBP13.9m) recognised within derivative liabilities. 
 
 
 
   The cumulative fair value adjustments on cancelled hedge relationships 
represent the fair value adjustment for interest rate risk predominantly 
on the legacy long-term fixed rate mortgages (c. 25 years at 
origination) where the interest rate swap hedges were terminated before 
maturity and were effective at the point of termination. 
 
   The movement in cancelled hedge relationships is as follows: 
 
 
 
 
                            Group        Group 
                             2019         2018        Bank 2019      Bank 2018 
                             GBPm         GBPm           GBPm           GBPm 
                      -----------  -----------  ---------------  ------------- 
At 1 January                 17.3         16.0             17.3           16.0 
New cancellations(1)          8.6          5.9              4.9            5.9 
Amortisation                (5.5)        (4.6)            (5.5)          (4.6) 
At 31 December               20.4         17.3             16.7           17.3 
 
 
   1.   Following the securitisation of mortgages during the year, the 
Group cancelled swaps which were effective prior to the securitisation, 
with the designated hedge moved to cancelled hedge relationships to be 
amortised over the original life of the swap. 
 
   The tables below analyse the Group's and Bank's portfolio hedge 
accounting for fixed rate amounts owed to retail depositors: 
 
 
 
 
 
 Customer deposits                                         Group 2019              Group 2018 
                                               ----------------------------  ---------------------------- 
                                                    Hedged        Hedging         Hedged        Hedging 
                                                     item        instrument        item        instrument 
                                                     GBPm           GBPm           GBPm           GBPm 
                                               -----------  ---------------  -----------  --------------- 
Carrying amount of hedged item/nominal value 
 of hedging instrument                             6,684.6          6,687.5      3,250.0          3,250.0 
Cumulative fair value adjustments                    (2.9)              3.5           --            (1.5) 
Fair value adjustments for the period                (4.6)              4.8          0.4            (0.3) 
 
 
   The cumulative fair value adjustments of the hedging instrument comprise 
GBP5.9m (2018: GBP0.1m) recognised within derivative assets and GBP2.4m 
(2018: GBP1.6m) recognised within derivative liabilities. 
 
 
 
 
 
 Customer deposits                                         Bank 2019                     Bank 2018 
                                               ----------------------------  ---------------------------- 
                                                    Hedged        Hedging         Hedged        Hedging 
                                                     item        instrument        item        instrument 
                                                     GBPm           GBPm           GBPm           GBPm 
                                               -----------  ---------------  -----------  --------------- 
Carrying amount of hedged item/nominal value 
 of hedging instrument                             2,804.9          2,805.0      3,250.0          3,250.0 
Cumulative fair value adjustments                    (0.1)              0.5           --            (1.5) 
Fair value adjustments for the period                (1.8)              2.2          0.4            (0.3) 
 
 
   The cumulative fair value adjustments of the hedging instrument comprise 
GBP1.0m (2018: GBP0.1m) recognised within derivative assets and GBP0.5m 
(2018: GBP1.4m) recognised within derivative liabilities. 
 
   27. Other assets 
 
 
 
 
                     Group        Group 
                      2019         2018        Bank 2019      Bank 2018 
                      GBPm         GBPm           GBPm           GBPm 
               -----------  -----------  ---------------  ------------- 
Prepayments            9.3          2.3              3.2            2.1 
Other assets           5.0          3.4              4.3            3.4 
                      14.3          5.7              7.5            5.5 
 
 
 
 
   Notes to the Financial Statements continued 
 
   For the year ended 31 December 2019 
 
   i) 
 
 
 
 
28. Deferred 
taxation 
                        Losses                                            IFRS 9 
                        carried    Accelerated     Share--based         transitional 
                        forward    depreciation      payments           adjustments     Others1    Total 
  Group                  GBPm          GBPm            GBPm                 GBPm         GBPm      GBPm 
                  -------------                                  ------------------- 
At 31 December 
 2017                       2.5             0.1             2.5                  0.7         --      5.8 
Profit or loss 
 (charge)/credit          (1.1)           (0.2)             0.6                   --         --    (0.7) 
Transferred to 
 corporation tax 
 liability                   --              --           (1.6)                   --         --    (1.6) 
At 31 December 
 2018                       1.4           (0.1)             1.5                  0.7         --      3.5 
 
 
 
   Deferred taxation asset: 
 
 
 
 
Profit or loss (charge)/credit    (0.5)        0.3    0.8  (0.1)  (0.7)  (0.2) 
CCFS Combination                     --      (0.1)    0.5    0.1    1.4    1.9 
Transferred to corporation tax 
 liability                           --         --  (1.3)     --     --  (1.3) 
Tax taken directly to OCI            --         --     --     --  (0.2)  (0.2) 
Tax taken directly to equity         --         --    1.1     --     --    1.1 
                                         ---------                ----- 
At 31 December 2019                 0.9        0.1    2.6    0.7    0.5    4.8 
                                         --------- 
 
 
   1. Others include deferred taxation assets recognised on financial 
assets classified as FVOCI, derivatives and short-term timing 
differences. 
 
   As at 31 December 2019, the Group had GBP3.5m (2018: GBP3.5m) of losses 
for which a deferred tax asset has not been recognised as the Group does 
not expect sufficient future profits to be available to utilise the 
losses. 
 
 
 
 
                                                           IFRS 9 
                    Accelerated     Share--based         transitional 
                    depreciation      payments           adjustments     Total 
  Bank                  GBPm            GBPm                 GBPm        GBPm 
                                                  ------------------- 
At 31 December 
 2017                         --             2.5                  0.3      2.8 
Profit or loss 
 (charge)/credit           (0.2)             0.6                   --      0.4 
Transferred to 
 corporation tax 
 liability                    --           (1.6)                   --    (1.6) 
At 31 December 
 2018                      (0.2)             1.5                  0.3      1.6 
 
 
 
 
 
 
 
Profit or loss credit                              0.3          0.8       --          1.1 
 Transferred to corporation tax liability Tax       --          (1.3)      --         (1.3) 
 taken directly to equity                           --           0.8       --          0.8 
                                                           ----------  -------  ----------- 
At 31 December 2019                                   0.1         1.8      0.3          2.2 
                                                ---------  ----------  -------  ----------- 
 
 
   ii) Deferred taxation liability: 
 
   The deferred tax liability recognised on the Combination relates to the 
timing differences of the recognition of assets and liabilities at fair 
value, where the fair values will unwind in future periods in-line with 
the underlying asset or liability. The deferred tax liability has been 
measured using the relevant rates for the expected periods of 
utilisation. 
 
 
 
   Group 
 
 
 
   CCFS 
 
   Combination 
 
   GBPm 
 
   At 31 December 2018                                                                                                                                                                                                -- 
 
 
 
 
 
                                                70.1 
CCFS Combination Profit or loss credit          (7.0) 
                                         ------------ 
At 31 December 2019                              63.1 
                                         ------------ 
 
 
 
 
   29. Property, plant and equipment 
 
 
 
 
                                                                   Right of use 
                 Freehold                                         assets Property 
                   land          Leasehold       Equipment             Other 
               and buildings    improvements    and fixtures       leases leases     Total 
  Group            GBPm             GBPm            GBPm             GBPm GBPm       GBPm 
                                                              ------------------- 
Cost 
At 1 
 January 
 2018                   16.2             0.6             9.9                -- --     26.7 
Additions                 --             0.3             2.5                -- --      2.8 
Disposals 
 and 
 write-offs               --              --           (1.3)                -- --    (1.3) 
Foreign 
 exchange 
 difference            (0.2)              --           (0.1)                -- --    (0.3) 
At 31 
 December 
 2018                   16.0             0.9            11.0                -- --     27.9 
 
 
 
 
 
 
 
Adoption of IFRS 16 
 (see note 2)          --        --         --   3.8       --    3.8 
                           --------                   ------- 
At 1 January 2019    16.0       0.9       11.0   3.8       --   31.7 
Additions             3.1       1.5        2.4   2.5      0.1    9.6 
CCFS Combination       --       0.3        2.1   6.4      1.2   10.0 
Disposals and 
 write-offs(1)         --        --      (1.2)    --       --  (1.2) 
Foreign exchange 
 difference           0.2        --        0.1    --       --    0.3 
                           --------                   ------- 
At 31 December 2019  19.3       2.7       14.4  12.7      1.3   50.4 
                           --------                   ------- 
Depreciation 
At 1 January 2018     0.6       0.2        4.4          -- --      5.2 
Charged in year       0.2       0.1        1.9          -- --      2.2 
Disposals and 
 write-offs            --        --      (1.3)          -- --    (1.3) 
                                     --------- 
At 31 December 2018   0.8       0.3        5.0          -- --      6.1 
 
 
 
 
 
 
 
                                      0.3          0.2                    1.0      0.1 
Charged in year CCFS Combination       --           --          2.3        --       --            3.9 
 Disposals and write-offs(1)           --           --        -- (1.2)     --       --          -- (1.2) 
                                              --------  --------------                    -------------- 
At 31 December 2019                      1.1       0.5             6.1      1.0      0.1             8.8 
                                   ---------  --------  --------------  -------  -------  -------------- 
 
 
 
 
 
 
 
At 31 December 
 2019                   18.2       2.2       8.3      11.7       1.2      41.6 
----------------  ----------  --------  --------  --------  --------  -------- 
 
 
 
   Net book value 
 
   At 31 December 2018                                                                                       15.2                0.6               6.0                  --                  --         21.8 
 
 
   1. During the year the Group wrote off fully depreciated assets. 
 
 
 
   Notes to the Financial Statements continued 
 
   For the year ended 31 December 2019 
 
 
 
   29. Property, plant and equipment continued 
 
 
 
   Right of use assets 
 
 
 
 
 
 
                           Freehold land and        Leasehold        Equipment        Property       Other 
                               buildings           improvements     and fixtures       leases        leases    Total 
Bank                          GBPm                  GBPm              GBPm            GBPm         GBPm       GBPm 
Cost 
 At 1 January 2018             11.5                   0.6               7.4             --           --        19.5 
Additions                                 --                0.1              1.8            --           --      1.9 
Disposals and 
 write-offs                               --                 --            (1.0)            --           --    (1.0) 
At 31 December 2018                     11.5                0.7              8.2            --           --     20.4 
 
 
 
 
 
 
 
Adoption of IFRS 16 (see note 
 2)                                --   --         --  2.3   --    2.3 
At 1 January 2019                11.5  0.7        8.2  2.3   --   22.7 
Additions                          --  1.5        1.9  2.6  0.1    6.1 
Disposals and write-offs1          --   --      (0.9)   --   --  (0.9) 
At 31 December 2019              11.5  2.2        9.2  4.9  0.1   27.9 
Depreciation 
At 1 January 2018                 0.6  0.2       3.3      -- --      4.1 
Charged in year                   0.1  0.1       1.5      -- --      1.7 
Disposals and write-offs           --   --      (1.0)     -- --    (1.0) 
                                            --------- 
At 31 December 2018               0.7  0.3       3.8      -- --      4.8 
 
 
 
 
 
 
 
Charged in year 
Disposals and          0.2      0.1         1.8      0.7      --         2.8 
write-offs1             --       --         (0.9)     --       --        (0.9) 
                                       ----------           -----  ----------- 
At 31 December 
 2019                     0.9     0.4         4.7      0.7     --          6.7 
                    ---------  ------  ----------  -------  -----  ----------- 
 
 
 
 
 
 
 
At 31 December 2019         10.6       1.8  4.5      4.2       0.1      21.2 
--------------------  ----------  --------  ---  -------  --------  -------- 
 
 
 
   Net book value 
 
   At 31 December 2018                                                                                       10.8                0.4               4.4                  --                  --             15.6 
 
 
   1. During the year the Bank wrote off fully depreciated assets. 
 
 
 
 
 
 
                                          Computer 
                                           software        Assets arising 
                       Development           and                  on 
                       costs               licences         consolidation2    Total 
  Group                GBPm                  GBPm                GBPm         GBPm 
                                     --------------  --------------------- 
Cost 
 At 1 January 2018     --                  12.4                --             12.4 
Additions            --                         3.5                     --      3.5 
Disposals and 
 write-offs                      --           (2.3)                     --    (2.3) 
At 31 December 2018  --                        13.6                     --     13.6 
 
 
 
   30. Intangible assets 
 
 
 
 
                                              0.5         3.8                          4.3 
Additions                                      --          --          -- 23.6         23.6 
 CCFS Combination Disposals and write-offs1    --         (2.0)           --           (2.0) 
                                                   ------------  -------------  ------------ 
At 31 December 2019                           0.5          15.4           23.6          39.5 
Amortisation 
At 1 January 2018                              --           5.6             --           5.6 
Charged in year                                --           2.5             --           2.5 
Disposals and write-offs                       --         (2.3)             --         (2.3) 
At 31 December 2018                            --           5.8             --           5.8 
 
 
 
 
 
 
 
                                                   --       --         --         -- 
CCFS Combination Charged in year Disposals          --      3.0        1.3        4.3 
 and write-offs1                                    --     (2.0)        --       (2.0) 
                                             ---------- 
At 31 December 2019                                --          6.8        1.3        8.1 
                                             ----------  ---------  ---------  --------- 
 
 
   Net book value 
 
 
 
 
At 31 December 2019         0.5        8.6       22.3        31.4 
--------------------  ---------  ---------  ---------  ---------- 
 
 
 
   At 31 December 2018                                                                                                                      --                    7.8                       --                    7.8 
 
 
 
   1. During the year the Group wrote off fully amortised assets. 
 
   2. Assets arising on consolidation comprise broker relationships of GBP17.1m, 
      technology of GBP3.2m, brand name of GBP1.8m and banking licence of 
      GBP1.5m. 
 
 
   Bank 
 
   Cost 
 
 
 
   Computer software and 
 
   licences 
 
   GBPm 
 
 
 
   At 1 January 2018                                                                                                                                                                                              10.4 
 
 
   Additions                                                                                                                                                                                                             3.2 
 
 
   Disposals and write-offs                                                                                                                                                                                                                                 (1.5) 
 
 
   At 31 December 2018                                                                                                                                                                                         12.1 
 
 
 
 
 
Additions                           3.3 
 Disposals and write-offs1          (1.9) 
                             ------------ 
At 31 December 2019                  13.5 
Amortisation 
At 1 January 2018                     4.3 
Charged in year                       2.2 
Disposals and write-offs            (1.5) 
At 31 December 2018                   5.0 
 
 
 
 
 
 
 
                                                                                        2.7 
Charged in year Disposals and write-offs1                                               (1.9) 
                                                                                 ------------ 
At 31 December 2019                                                                       5.8 
                                                                                 ------------ 
Net book value 
At 31 December 2019                                                                         7.7 
                                                                                 -------------- 
At 31 December 2018                                                                         7.1 
                                                                                 -------------- 
 
  1. During the year the Bank wrote off fully amortised assets. 
31. Investments in subsidiaries, intercompany loans and 
 transactions with related parties 
 The balances between the Bank and its subsidiaries at the 
 reporting date are summarised in the table below: 
Shares in                                                          Intercompany    Intercompany 
subsidiary                                                                loans           loans 
undertakings                                                         receivable         payable 
                                                            GBPm           GBPm            GBPm 
                                                                  ------------- 
At 1 January 2018 1.8                                                   1,192.5          (31.2) 
Additions --                                                              782.4         (231.4) 
Repayments --                                                            (76.0)             0.2 
At 31 December 2018 1.8                                                 1,898.9         (262.4) 
 
 
 
 
 
 
 
                                                              (378.9) 
Additions                            -- 707.1    1,062.2       (3.6) 
 CCFS Combination Repayments            --      -- (40.6)       1.0 
                               -------------- 
At 31 December 2019                     708.9      2,920.5      (643.9) 
                               --------------  -----------  ----------- 
 
 
   The Bank assesses intercompany loans receivable for impairment. 
 
 
 
   Notes to the Financial Statements continued 
 
   For the year ended 31 December 2019 
 
   31. Investments in subsidiaries, intercompany loans and transactions 
with related parties continued 
 
   A list of the Bank's direct subsidiaries is shown below: 
 
 
 
 
At 31 December 2019                                         Registered 
 Direct investments                Activity                 office       Ownership 
                                                         -------------- 
Charter Court Financial Services                            Charter 
 Group plc                         Holding company           Court            100% 
                                                            Reliance 
Easioption Limited                 Holding company           House            100% 
                                                            Reliance 
Guernsey Home Loans Limited        Mortgage provider         House            100% 
Guernsey Home Loans Limited 
 (Guernsey)                        Mortgage provider        Guernsey          100% 
Heritable Development Finance      Mortgage originator      Reliance 
 Limited                            and servicer             House            100% 
                                                            Reliance 
Interbay Group Holdings Limited    Holding company           House            100% 
                                                            Reliance 
Jersey Home Loans Limited          Mortgage provider         House            100% 
Jersey Home Loans Limited 
 (Jersey)                          Mortgage provider        Jersey            100% 
                                   Back office 
OSB India Private Limited           processing              India             100% 
                                   Mortgage originator      Reliance 
Prestige Finance Limited            and servicer             House            100% 
                                                            Reliance 
Reliance Property Loans Limited    Mortgage provider         House            100% 
                                                            Reliance 
Rochester Mortgages Limited        Mortgage provider         House            100% 
                                                         -------------- 
 
 
   The Company holds ordinary shares in all its direct subsidiaries. 
 
   OSB India Private Limited is owned 70.28% by the Bank, 29.72% by 
Easioption Limited and 0.001% by Reliance Property Loans Limited. A list 
of the Bank's indirect subsidiaries is shown below: 
 
 
 
 
At 31 December 2019                Activity                      Registered office               Ownership 
 Indirect investments 
                                                              ---------------------------  --------------- 
5D Finance Limited Broadlands      Mortgage servicer             Reliance House Charter               100% 
 Finance Limited Canterbury         Mortgage administration       Court Reliance House                100% 
 Finance No.1 plc                   services Special              Charter Court Charter            -- 100% 
 Charter Court Financial Services   purpose vehicle               Court                               100% 
 Limited Charter Mortgages          Mortgage lending              Canada Square, London                 -- 
 Limited                            and deposit taking            Great St. Helen's,                    -- 
 CMF 2020-1 plc1                    Mortgage administration       London Great St.                 -- 100% 
 CML Warehouse Number 1 Limited     and analytical services       Helen's, London Charter             100% 
 CML Warehouse Number 2 Limited     Special purpose vehicle       Court                               100% 
 Exact Mortgage Experts Limited     Special purpose vehicle       Reliance House Reliance             100% 
 Inter Bay Financial I Limited      Special purpose vehicle       House                               100% 
 Inter Bay Financial II Limited     Group service company         Reliance House Reliance             100% 
 InterBay Asset Finance Limited     Holding company Holding       House Reliance House                100% 
 Interbay Funding, Ltd              company                       Reliance House                        -- 
 InterBay Holdings Ltd Interbay     Asset finance and             Great St. Helen's,                    -- 
 ML, Ltd                            mortgage provider             London Great St.                      -- 
 Precise Mortgage Funding 2014-1    Mortgage servicer             Helen's, London Great                 -- 
 plc Precise Mortgage Funding       Holding company Mortgage      St. Helen's, London                   -- 
 2014-2 plc Precise Mortgage        provider Special              Great St. Helen's, 
 Funding 2015-1 plc Precise         purpose vehicle Special       London Canada Square, 
 Mortgage Funding 2015-3R plc       purpose vehicle Special       London 
 Precise Mortgage Funding 2020-1B   purpose vehicle 
 plc2                               Special purpose vehicle 
                                    Special purpose vehicle 
                                                              --------------------------- 
 
 
   1. Incorporated on 4 November 2019. 
 
   2. Incorporated on 22 November 2019. 
 
 
   Special purpose vehicles which the Group controls are treated as 
subsidiaries for accounting purposes. 
 
   All of the entities listed above have been consolidated into the Group's 
consolidated financial statements. 
 
   All of the above investments are reviewed annually for impairment. Based 
on assessment of the future cash flows of each entity no impairment has 
been recognised. 
 
 
 
 
 
 
At 31 December 2018 Direct 
investments                        Activity                       Registered Office     Ownership 
Easioption Limited                 Holding company                   Reliance House          100% 
Guernsey Home Loans Limited        Mortgage provider                 Reliance House          100% 
Guernsey Home Loans Limited 
 (Guernsey)                        Mortgage provider                 Guernsey                100% 
Heritable Development Finance      Mortgage originator and 
 Limited                            servicer                         Reliance House           85% 
Interbay Group Holdings Limited    Holding company                   Reliance House          100% 
Jersey Home Loans Limited          Mortgage provider                 Reliance House          100% 
Jersey Home Loans Limited 
 (Jersey)                          Mortgage provider                 Jersey                  100% 
OSB India Private Limited          Back office processing            India                   100% 
                                   Mortgage originator and 
Prestige Finance Limited            servicer                         Reliance House          100% 
Reliance Property Loans Limited    Mortgage provider                 Reliance House          100% 
Rochester Mortgages Limited        Mortgage provider                 Reliance House          100% 
                                 -----------------------------  -------------------- 
Indirect investments 
Inter Bay Financial I Limited      Holding company                   Reliance House          100% 
Inter Bay Financial II Limited     Holding company                   Reliance House          100% 
Interbay Funding, Ltd              Mortgage servicer                 Reliance House          100% 
Interbay ML, Ltd                   Mortgage provider                 Reliance House          100% 
InterBay Holdings Ltd              Holding company                   Reliance House          100% 
5D Finance Limited                 Mortgage servicer                 Reliance House          100% 
InterBay Asset Finance Limited     Asset finance and mortgage 
 (formerly: 5D Lending Ltd)         provider                         Reliance House          100% 
                                 -----------------------------  -------------------- 
 
 
   The following are the registered offices of the subsidiaries: 
 
   Charter Court -- 2 Charter Court, Broadlands, Wolverhampton WV10 6TD, 
United Kingdom Guernsey -- 1st Floor, Tudor House, Le Bordage, St Peter 
Port, Guernsey, GY1 1DB 
 
   Great St. Helen's, London -- 35 Great St. Helen's, London, EC3A 6AP 
 
   India -- Salarpuria Magnificia, 9th & 10th floor, 78 Old Madras Road, 
Bangalore, India, 560016. Jersey -- 26 New Street, St Helier, Jersey, 
JE2 3RA 
 
   Reliance House -- Reliance House, Sun Pier, Chatham, Kent, ME4 4ET, 
United Kingdom Canada Square, London -- Level 37, 25 Canada Square, 
London, E14 5LQ 
 
 
 
   Notes to the Financial Statements continued 
 
   For the year ended 31 December 2019 
 
   31.  Investments in subsidiaries, intercompany loans and transactions 
with related parties continued 
 
   The transactions between the Bank and its subsidiaries are disclosed 
below: 
 
 
 
 
                                                  2019                2018 
                                         -----------------  ------------------ 
                                          Charged             Charged 
                                              by/                 by/ 
                                         (to) the  Balance   (to) the  Balance 
                                             Bank      due       Bank      due 
                                           during  to/(by)     during  to/(by) 
                                              the      the        the      the 
                                             year     Bank       year     Bank 
Direct investments                           GBPm     GBPm       GBPm     GBPm 
Charter Court Financial Services Group 
 plc                                           --    (3.6)         --       -- 
Easioption Limited                             --      0.5         --      0.5 
Guernsey Home Loans Limited                   0.2      9.6        0.3     13.0 
Guernsey Home Loans Limited (Guernsey)        0.7     29.9        0.8     36.8 
Heritable Development Finance Limited       (1.8)    (0.9)      (1.5)    (0.8) 
Interbay Group Holdings Limited                --       --         --       -- 
Jersey Home Loans Limited                      --      2.5        0.1      2.0 
Jersey Home Loans Limited (Jersey)            2.9    123.2        3.3    152.3 
OSB India Private Limited                   (8.9)      9.0      (6.8)      5.7 
Prestige Finance Limited                    (2.8)    (0.2)      (2.7)    (1.2) 
Reliance Property Loans Limited               0.1      3.4        0.1      3.8 
Rochester Mortgages Limited                    --       --         --       -- 
Indirect investments 
5D Finance Limited                             --      0.5         --      0.4 
Canterbury Finance No.1 plc                    --      3.7         --       -- 
Inter Bay Financial I Limited                 0.4     19.3        0.3     20.1 
Inter Bay Financial II Limited                0.4    125.7        0.2      6.8 
InterBay Asset Finance Limited                0.5     46.0        0.1      6.2 
Interbay Funding, Ltd                       (7.6)  (639.2)      (2.1)  (260.3) 
InterBay Holdings Ltd                          --       --         --       -- 
Interbay ML, Ltd                             37.5  2,547.2       19.3  1,651.2 
                                             21.6  2,276.6       11.4  1,636.5 
 
 
   In addition to the above subsidiaries, the Bank has transactions with 
Kent Reliance Provident Society ('KRPS'), one of its founding 
shareholders. KRPS runs member engagement forums for the Bank. In 
exchange, the Bank provides KRPS with various services including IT, 
finance and other support functions. During the year the Bank was 
charged for services provided by KRPS amounting to GBP0.2m (2018: 
GBP0.2m). As at 31 December 2019, KRPS had GBP0.3m (2018: GBP0.3m) 
deposited with OSB. 
 
   All related party transactions were made on terms equivalent to those 
that prevail in arm's length transactions. During the year there were no 
related party transactions between the key management personnel and the 
Bank other than as described below. 
 
   Transactions with key management personnel 
 
   During the year the Board extended the definition of key management 
personnel to comprise the Directors and Executive team, previously 
Directors only. Directors' remuneration is disclosed in note 10 and in 
the Annual Report on Remuneration. The table below shows the Executive 
team's aggregate remuneration: 
 
 
 
 
                                                                           Group           Group 
                                                                            2019            2018 
                                                                           GBP'000         GBP'000 
                                                                    --------------  -------------- 
                                                                        4,282           3,844 
Short-term employee benefits Post-employment benefits Share-based         45              76 
 payments                                                                1,888           3,080 
                                                                             6,215           7,000 
                                                                    --------------  -------------- 
 
 
   No loans were issued to related parties during 2019 (2018: nil). 
 
   Key management personnel and connected persons held deposits with the 
Group of GBP1.8m (2018 restated: GBP1.9m). 
 
 
 
   32.  Amounts owed to credit institutions 
 
 
 
 
                            Group        Group 
                             2019         2018        Bank 2019      Bank 2018 
                             GBPm         GBPm           GBPm           GBPm 
                      -----------  -----------  ---------------  ------------- 
BoE TFS                   2,632.8      1,502.9          1,502.8        1,502.9 
BoE ILTR                    290.6         80.1            160.5           80.1 
Warehouse funding            93.6           --               --             -- 
Commercial repo              41.4           --               --             -- 
Swap margin received          8.0          1.0              7.8            1.0 
Loans from credit 
institutions                  2.4           --               --             -- 
                          3,068.8      1,584.0          1,671.1        1,584.0 
 
 
   33.  Amounts owed to retail depositors 
 
 
 
 
                            Group        Group 
                             2019         2018        Bank 2019      Bank 2018 
                             GBPm         GBPm           GBPm           GBPm 
                      -----------  -----------  ---------------  ------------- 
Fixed rate deposits      10,525.5      5,155.5          5,617.9        5,155.5 
Variable rate 
 deposits                 5,729.5      2,916.4          3,817.8        2,916.4 
                      ----------- 
                         16,255.0      8,071.9          9,435.7        8,071.9 
                      ----------- 
 
 
   34.  Amounts owed to other customers 
 
 
 
 
                            Group        Group 
                             2019         2018        Bank 2019      Bank 2018 
                             GBPm         GBPm           GBPm           GBPm 
                      -----------  -----------  ---------------  ------------- 
Fixed rate deposits 
Variable rate               26.0      32.9               8.9         32.9 
deposits                     3.7        --                --           -- 
                      -----------               --------------- 
                             29.7         32.9              8.9           32.9 
                      -----------  -----------  ---------------  ------------- 
 
 
   35.  Debt securities in issue 
 
 
 
 
                                                                 Group         Group 
                                                                  2019          2018 
                                                                  GBPm          GBPm 
                                                           ------------  ----------- 
Asset backed loan notes at amortised cost                         296.3           -- 
Amount due for settlement within 12 months Amount due for        40.1             -- 
 settlement after 12 months                                       256.2           -- 
                                                           ------------ 
                                                                  296.3           -- 
 
 
   The asset backed loan notes are secured on fixed and variable rate 
mortgages and are redeemable in part from time to time, but such 
redemptions are limited to the net principal received from borrowers in 
respect of underlying mortgage assets. The maturity date of the funds 
matches the maturity date of the underlying mortgage assets. It is 
likely that a large proportion of the underlying mortgage assets, and 
therefore these notes, will be repaid within five years. 
 
   Asset backed loan notes may all be repurchased by the Group at any 
interest payment date on or after the call dates (see below), 
 
   or at any interest payment date when the current balance of the 
mortgages outstanding is less than or equal to 10% of the principal 
amount outstanding on the loan notes on the date they were issued. 
 
   Interest is payable at fixed margins above LIBOR or SONIA. 
 
   As at 31 December 2019, notes were issued through the following funding 
vehicles: 
 
 
 
 
                                            Group        Group 
                                             2019         2018 
                                             GBPm         GBPm 
                                      -----------  ----------- 
Canterbury Finance No.1 plc                256.2            -- 
 Precise Mortgage Funding 2015-1 plc        40.1            -- 
                                      ----------- 
                                           296.3            -- 
                                      ----------- 
 
 
 
 
   Notes to the Financial Statements continued 
 
   For the year ended 31 December 2019 
 
 
 
   36.  Lease liabilities 
 
 
 
   Group 
 
   GBPm 
 
 
 
   Bank 
 
   GBPm 
 
 
 
 
 
 
IFRS 16 Adjustment           3.8    2.3 
                      ---------- 
At 1 January 2019            3.8    2.3 
CCFS Combination             7.7     -- 
New Leases                   3.6    3.5 
Lease terminated           (0.8)  (0.8) 
Lease repayments           (1.1)  (0.8) 
Interest accruals            0.1    0.1 
                      ---------- 
At 31 December 2019         13.3    4.3 
                      ---------- 
 
 
 
   At 31 December 2018                                                                                                                                                                            --                  -- 
 
 
   During the year the Group incurred expenses of GBP0.7m in relation to 
short-term leases and GBP0.1m in relation to low-value assets. 
 
   37. Other liabilities 
 
 
 
 
                          Group        Group 
                           2019         2018        Bank 2019      Bank 2018 
                           GBPm         GBPm           GBPm           GBPm 
                    -----------  -----------  ---------------  ------------- 
 
Falling due within 
one year: 
Accruals                   23.1         11.0             11.7            9.5 
Deferred income             1.1          2.0              1.0            0.9 
Other creditors            10.7          5.7              4.4            4.3 
                           34.9         18.7             17.1           14.7 
 
   38.  Provisions and contingent liabilities 
 
   The Financial Services Compensation Scheme ('FSCS') provides protection 
of deposits for the customers of authorised financial services firms, 
should a firm collapse. FSCS protects retail deposits of up to GBP85k 
for single account holders and GBP170k for joint holders. As OSB and 
CCFS both hold banking licences, the full FSCS protection is available 
to customers of each bank. 
 
   The compensation paid out to consumers is initially funded through loans 
from the BoE and HM Treasury. In order to repay the loans and cover its 
costs, the FSCS charges levies on firms regulated by the PRA and the 
FCA. The Group is among those firms and pays the FSCS a levy based on 
its share of total UK deposits. 
 
   The Group has reviewed its current exposure to Payment Protection 
Insurance ('PPI') claims, following the FCA deadline for PPI claims on 
29 August 2019, and has recognised a provision of GBP0.3m as at 31 
December 2019 (2018: GBP0.4m). The Group has maintained its provision 
for FCA conduct rules exposures and has recognised a provision of 
GBP1.3m (2018: GBP1.3m) to cover potential future claims. 
 
   Following the Combination, the Group recognises ECLs on undrawn loan 
facilities within provisions (2018: within loans and advances to 
customers) (see note 23). 
 
   An analysis of the Group's and Bank's FSCS and other provisions is 
presented below: 
 
 
 
 
 
 Group                                       2019                                           2018 
                  ----------------------------------------------------  -------------------------------------- 
                                                       ECL on 
                                     Other            undrawn 
                                regulatory               loan                        Other regulatory 
                    FSCS        provisions         facilities    Total    FSCS             provisions    Total 
                    GBPm              GBPm               GBPm     GBPm    GBPm                   GBPm     GBPm 
                          ----------------  -----------------                   --------------------- 
At 1 January         0.1               1.7                 --      1.8     0.5                    0.9      1.4 
Paid during the 
 year              (0.1)             (0.1)                 --    (0.2)   (0.3)                  (0.1)    (0.4) 
(Credit)/charge    (0.2)                --                0.2       --   (0.1)                    0.9      0.8 
                                                                                --------------------- 
At 31 December     (0.2)               1.6                0.2      1.6     0.1                    1.7      1.8 
                                                                                --------------------- 
 
 
 
 
 
 
 
 
 
 Bank                                        2019                                           2018 
                  ----------------------------------------------------  -------------------------------------- 
                                                       ECL on 
                                     Other            undrawn 
                                regulatory               loan                        Other regulatory 
                    FSCS        provisions         facilities    Total    FSCS             provisions    Total 
                    GBPm              GBPm               GBPm     GBPm    GBPm                   GBPm     GBPm 
                          ----------------  -----------------                   --------------------- 
At 1 January         0.1               1.7                 --      1.8     0.5                    0.9      1.4 
Paid during the 
 year              (0.1)             (0.1)                 --    (0.2)   (0.3)                  (0.1)    (0.4) 
(Credit)/charge    (0.1)                --                0.1       --   (0.1)                    0.9      0.8 
                                                                                --------------------- 
At 31 December     (0.1)               1.6                0.1      1.6     0.1                    1.7      1.8 
                                                                                --------------------- 
 
 
   In January 2020 the Group was contacted by the FCA in connection with a 
multi-firm thematic review into forbearance measures adopted by lenders 
in respect of a portion of the mortgage market. The Group is responding 
to information requests from the FCA. It is not possible to reliably 
predict or estimate the outcome of the review, if any, on the Group. 
 
   39.  Subordinated liabilities 
 
 
 
 
                                  Group       Group 
                                    and         and 
                                 Bank 2019   Bank 2018 
                                   GBPm        GBPm 
At 1 January                          10.8        10.9 
Repayment of debt at maturity        (0.2)       (0.1) 
At 31 December                        10.6        10.8 
 
 
   The Group's outstanding subordinated liabilities are summarised below: 
 
 
 
 
                                                                       Group       Group 
                                                                         and         and 
                                                                      Bank 2019   Bank 2018 
                                                                        GBPm        GBPm 
Linked to LIBOR: 
 Floating rate subordinated loans 2022 (LIBOR +5%) Floating 
 rate subordinated loans 2022 (LIBOR +2%)                                0.2         0.3 
 Fixed rate:                                                             0.2         0.3 
 Subordinated liabilities 2024 (7.45%)(1) Subordinated liabilities       5.1         5.1 
 2024 (7.45%)                                                            5.1         5.1 
                                                                           10.6        10.8 
                                                                     ----------  ---------- 
 
 
   1. On 27 September 2019, the Group decided not to call the GBP5.0m 
second tranche of the subordinated debt with original maturity of 27 
September 2024. As the debt was not called, the coupon rate reset to 
7.45% until maturity. 
 
   The fixed rate subordinated liabilities are repayable at the dates 
stated or earlier, in full, at the option of the Group with the prior 
consent of the PRA. All subordinated liabilities are denominated in 
Pounds Sterling and are unlisted. 
 
   The rights of repayment of the holders of these subordinated liabilities 
are subordinated to the claims of all depositors and all creditors. 
 
 
 
   Notes to the Financial Statements continued 
 
   For the year ended 31 December 2019 
 
   40.  Perpetual Subordinated Bonds 
 
 
 
 
                                                                  Restated 
                                                                    Group 
                                                    Group            and 
                                                      and           Bank1 
                                                   Bank 2019        2018 
                                                     GBPm           GBPm 
                                                              ------------ 
Sterling Perpetual Subordinated Bonds (4.5991%)         22.3          22.3 
Sterling Perpetual Subordinated Bonds (4.6007%)         15.3          15.3 
                                                        37.6          37.6 
 
 
   1. The Group has restated the prior year comparatives to include the 
GBP22.0m PSBs previously classified as equity (see note 1). 
 
   The bonds are listed on the London Stock Exchange. The 4.6007% bonds 
were issued with no discretion over the payment of interest and may not 
be settled in the Group's own equity. They are therefore classified as 
financial liabilities. The coupon rate was 5.9884% until the reset date 
on 27 August 2019. Subsequent to this, the coupon rate is 4.6007% until 
the next reset date on 27 August 2024. 
 
   The 4.5991% bonds were issued with discretion over the payment of 
interest which is not conditional. They are therefore classified as 
financial liabilities. The coupon rate is 4.5991% until the next reset 
date on 7 March 2021. 
 
 
 
 
 
 

(END) Dow Jones Newswires

March 31, 2020 13:04 ET (17:04 GMT)

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