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BWNG Brown (n) Group Plc

14.40
0.00 (0.00%)
Last Updated: 08:53:20
Delayed by 15 minutes
Share Name Share Symbol Market Type Share ISIN Share Description
Brown (n) Group Plc LSE:BWNG London Ordinary Share GB00B1P6ZR11 ORD 11 1/19P
  Price Change % Change Share Price Bid Price Offer Price High Price Low Price Open Price Shares Traded Last Trade
  0.00 0.00% 14.40 14.10 14.65 6 08:53:20
Industry Sector Turnover Profit EPS - Basic PE Ratio Market Cap
Catalog, Mail-order Houses 677.5M -51.4M -0.1116 -1.29 66.31M

Brown (N.) Group PLC Half-year Report (6654D)

11/10/2018 7:00am

UK Regulatory


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TIDMBWNG

RNS Number : 6654D

Brown (N.) Group PLC

11 October 2018

11th October 2018

N Brown Group first half results for the 26 weeks ended 1 September 2018

Good growth in Financial Services, disappointing Product performance in a challenging market.

Full year expectations unchanged.

 
 GBPm                                   H1 FY19             H1 FY18            Change 
------------------------------  ------------------  -----------------  ---------------- 
 Group revenue                              457.8              453.4             +1.0% 
   Product revenue (excluding 
    stores)                                 304.5              314.1              -3.1% 
   Financial Services revenue               146.4              129.9           +12.7% 
 Adjusted EBITDA1                             52.0               49.0            +6.1% 
 Adjusted PBT2                                30.6               32.2             -5.0% 
 Statutory PBT                             (27.1)              (27.6)            +1.8% 
 Adjusted EPS2                              8.37p              8.77p              -4.6% 
 Statutory EPS                           (9.14)p             (7.50)p            -21.9% 
 Interim dividend                           2.83p              5.67p            -50.0% 
 Core net debt3                               30.5               35.7           -14.6% 
 Overall net debt                           420.5              305.7           +37.6% 
------------------------------  ------------------  -----------------  ---------------- 
 

1before exceptional items as detailed on page 4 2before exceptional items and unrealised FX movement

3excludes debt securitised on the Group's customer loan book

Continuing our transformation into an online retailer

   --     Online Power Brands revenue up 8.6% 
   --     77% of Product revenue now online, 84% for new customers 
   --     Adjusted EBITDA increased by 6.1% to GBP52.0m 

Product revenue decreased by 3.1% (excluding stores)

   --     Simply Be up by 8.0%, Jacamo ahead by 2.7% and JD Williams down 3.1% 
   --     Significant decline in offline sales as business focuses on growing online Power Brands 
   --     Taken measures to address poor International performance 

Financial Services revenue up 12.7% due to strong interest performance

   --     Customer loan book grew by GBP30.0m to GBP677.6m (gross basis) since 3 March 2018 
   --     Core net debt3 of GBP30.5m, giving leverage of 0.3x 

Tight control on operating costs, which decreased as planned by 1.5%

   --     Mainly due to lower marketing costs, down by 4.3% 

Exceptional costs of GBP65.4m drive a statutory PBT loss of GBP27.1m

   --     New exceptional items relate to customer redress and non-cash asset impairment charges 

Interim dividend reduced by 50.0% to 2.83p

   --     Rebased dividend to a more sustainable level from which the Group will seek to grow 

Matt Davies, Chairman, said:

"Whereas much progress has been made transforming the business into an online retailer, we have not yet achieved the growth in product or international that we would have hoped for and have decided to rebase the dividend to a more sustainable level from which we will seek to grow.

"We are now in the process of searching for a new Chief Executive to take the Group forward through the next phase of its development. In the meantime, we are pleased that Steve Johnson will lead the business. We have a strong base on which to build. Over three-quarters of our product revenue is now online and we have industry leading expertise in fashion that fits. This is supported by a strong financial services business. Our goal of becoming a world class digital retailer remains unchanged."

Steve Johnson, Chief Executive, said:

"The Group's adjusted profit was in line with our expectations as we benefited from growth in our online Power Brands and Financial Services, along with improved marketing efficiency. We were however disappointed with our wider product performance which was impacted by the ongoing decline of our legacy offline business and challenging market conditions.

"Going forward we expect offline sales to continue to fall as we focus on online Power Brand growth. While this will hold back revenue in the short term, there are opportunities to drive profit particularly through improved efficiency, as the business further shifts online, and we accelerate the use of analytics to increase returns on our promotional spend."

"While first half trends seen in our product business are continuing into the second half, the positive outlook for Financial Services and scope for further efficiencies mean that our full year expectations are unchanged."

Meeting for analysts and investors:

Management is hosting a presentation for analysts and investors at 10.15 am today. Please contact Nbrown@mhpc.com for further information. A live webcast of the presentation will be available at: www.nbrown.co.uk.

 
   N Brown Group 
   Steve Johnson, Chief Executive                     On the day 07825 453881 
    Craig Lovelace, Chief Financial Officer            Thereafter 0161 238 
    Simon Bielecki, Investor Relations                 1845 
   Website: www.nbrown.co.uk 
   MHP Communications 
   Andrew Jaques / Ollie Hoare / Nessyah 
    Hart                                              0203 128 8156 
                                                              NBrown@mhpc.com 
 

Summary

Group revenue in the first half increased by 1.0% to GBP457.8m, with Q2 up by 1.5% compared to an increase in Q1 of 0.4%, driven primarily by a strong performance in Financial Services.

Product revenue excluding stores, which have all now closed, decreased 3.1% to GBP304.5m. While recognising that this was a disappointing performance, it reflects the challenging market conditions in fashion retail, ongoing headwind from the migrated Fifty Plus customers onto JD Williams and the decline in the Group's offline business. Product revenue including stores was down 3.7% to GBP311.4m.

Our three Power Brands (JD Williams, Simply Be and Jacamo) continued to outperform the rest of the Group, with revenue up by 1.8% excluding stores. In line with our growth strategy Power Brands now account for 58% of Product revenue.

Simply Be was again the Group's best performer, recording good revenue growth of 8.0% excluding stores. JD Williams decreased by 3.1% but was up by 7.5% excluding Fifty Plus. Given that the migration of Fifty Plus customers onto the JD Williams brand commenced in the middle of the prior year, we expect this headwind to soften during the second half of FY19. Jacamo was ahead by 2.7% excluding stores. Revenues from Secondary (excl. stores) and Traditional brands were down 6.9% and 11.2% respectively as the Group's focus continued to shift to its priority Power Brands.

Our transformation to a leading online retailer continues at pace, with digital sales now accounting for 77% of Product revenue, compared to 71% in H1 FY18. Online revenue grew by 3.8% in the first half and was ahead by 8.6% for our Power Brands. Offline revenue decreased by 22.4% as the Group continued to shift its focus to its growing online business.

The Group's gross margin decreased by 60bps to 54.2% reflecting the decline in Product gross margin, which also fell by 60bps to 53.4% as we decided to invest more of our marketing expenditure in promotional activity. This reduced gross margin was counterbalanced by lower marketing costs, which decreased by 4.3%.

Financial Services performed strongly with revenue ahead by 12.7% to GBP146.4m, as we benefited from increased interest received from the Group's growing customer loan book. Gross margin was down 50bps, to 56.0% due to our requirement under IFRS9 to make a provision against every credit customer, including those that are trading normally.

The Group has kept a tight control on operating costs in the first half, which decreased as planned by 1.5% to GBP196.3m, principally driven by the reduction in marketing costs. Warehouse and fulfilment costs were marginally down, by 0.3%, and while admin & payroll increased slightly, by 1.3%, this was less than the rate of inflation. As a result, adjusted EBITDA increased by 6.1% to GBP52.0m. As anticipated depreciation and amortisation increased by 15.4% to GBP14.9m, reflecting our investment in IT systems. Adjusted operating profit was up by 2.8% to GBP37.1m and operating margin was ahead by 10bps to 8.1%.

As interest increased to GBP6.5m due to additional borrowings, adjusted profit before tax decreased by 5.0% to GBP30.6m and adjusted EPS was down by 4.6% to 8.37p. On a statutory basis the Group made a loss before tax for the half year of GBP27.1m due to exceptional costs of GBP65.4m.

Exceptional items

 
 GBPm                                              H1 FY19          H1 FY18              FY18 
------------------------------------  -----------------------  -----------------  ------------- 
 Store closures                                          22.0             13.8            13.8 
 External costs related to taxation 
  matters                                                 2.7              1.1              3.1 
 Customer redress                                        22.4             40.0            40.0 
 Welcom impairment                                       11.2                  -              - 
 Figleaves goodwill impairment                            7.1                  -              - 
------------------------------------  -----------------------  -----------------  ------------- 
 Total                                                   65.4             54.9            56.9 
------------------------------------  -----------------------  -----------------  ------------- 
 

As previously announced in its Q1 trading statement, the Group has incurred exceptional costs of GBP22.0m (of which GBP9.3m is cash) relating to the closure of its store portfolio and GBP2.7m advisory fees associated with ongoing legacy tax cases.

New exceptional items announced today include GBP22.4m in respect of customer redress provisions, reflecting the estimated cost of remediating anticipated additional PPI claims. The majority of the cashflow impact is expected to occur over the next 12 months, with approximately half in H2 FY19 and half in H1 FY20.

This updated financial services redress provision has resulted from a significant recent increase in claims volumes. These have been experienced across the industry and have arisen due to both the 'Plevin' court ruling and additional marketing activity by the FCA, targeted at raising awareness of the August 2019 PPI deadline.

More specifically, the Plevin ruling has meant that if more than 50% of a consumer's PPI payments were paid as commission, customers could claim back payments, plus interest, even if they have had a prior PPI claim rejected. This has not only led to new claims from those who were previously rejected, but also has increased the general level of PPI claimants as the half has progressed.

The Group has also made two non-cash asset impairment charges in the half. Firstly, following a detailed review of the benefits likely to be achieved from its platform, the Group has terminated an agreement with a third-party IT Financial Services provider, Welcom Digital Limited ("WDL"), resulting in an asset impairment charge of GBP11.2m. Despite this termination, the Group has been able to deliver much of the required functionality by using in-house resources and other third-party service providers.

Secondly, following historical underperformance of Figleaves, a business the Group acquired in 2010, we have decided to impair its goodwill in full, resulting in a non-cash charge of GBP7.1m. Despite this impairment, the Group continues to believe in the longer-term opportunity for Figleaves and with a new management team, is implementing a turnaround plan to grow the business.

Dividend

While the Board understands the importance of dividends to investors, its current dividend cover is low and exceptional items, largely relating to legacy matters, have meant that distributions have not been covered by free cash flow.

The Board has therefore decided to rebase the interim dividend to 2.83p per share, a reduction of 50.0% on the prior year, which it also intends to reflect in the final dividend. This brings the Group's dividend down to a more sustainable level and from which the Group will seek to grow as its earnings progress.

Balance sheet

The Group has an available financing facility totaling GBP625m, made up of a securitisation facility of GBP500m and RCF of GBP125m, both secured until September 2021.

The Group's balance sheet is underpinned by its customer loan book, which at 1 September 2018 was GBP677.6m on a gross basis and GBP565.7m on a net basis, calculated under IFRS9.

Compared to 3 March 2018 the Group's overall net debt increased by GBP73.7m to GBP420.5m principally due to exceptional cash outflows of GBP36.8m, the majority of which relates to customer redress, and GBP30.0m growth in the Group's gross customer loan book. GBP390.0m of the Group's debt is securitised against the loan book on a non-recourse basis.

Core debt, which is defined as the amount drawn on the Group's RCF less cash, was GBP30.5m. On this basis, the Group's leverage is 0.3x on a net debt/EBITDA basis.

Guidance

The following updates to FY19 guidance have been made:

-- Product gross margin: 0 to -100bps (was 0 to +100bps) due to continued promotional investment

   --     Group operating costs: down 1% to 3% (was up 1.5% to 3.5%) due to tight cost control 
   --     Net interest: GBP13m to GBP14m (was GBP12m to GBP13m) due to growth in customer loan book 

-- Exceptional costs: c.GBP67m (was GBP22m to GBP26m) due to increased customer redress provisions and asset impairment charges

-- Net debt: GBP450m to GBP475m (was GBP425m to GBP450m) due to increased customer redress provisions and the likely acceleration of lease surrenders on store closures

Other FY19 guidance is unchanged:

   --     Financial Services gross margin: -100bps to -200bps 
   --     Depreciation & Amortisation: GBP32m to GBP33m 
   --     Capex: c.GBP40m 
   --     Underlying Effective Tax Rate: c.22% 

Outlook

Going forward we expect offline sales to continue to fall as we focus on online Power Brand growth. While this will hold back revenue in the short term, there are opportunities to drive profit particularly through improved efficiency, as the business further shifts online, and we accelerate the use of analytics to increase returns on our promotional spend.

While first half trends seen in our product business are continuing into the second half, the continued positive outlook for Financial Services and scope for further efficiencies mean that our full year expectations are unchanged.

FX hedging

For FY19 we have hedged 100% of our net purchases at a blended rate of GBP/$1.33, which will result in a c.GBP3m tailwind compared to FY18, when the hedged rate was GBP/$1.28. For FY20, we have to date hedged 77% of our net purchases at a blended rate of GBP/$1.34. Our policy is to be 100% hedged for FY20 by the end of FY19.

Closure of store portfolio

As announced in the Q1 trading update and following employee consultation the Group closed its remaining 20 stores during the period. In H1 FY19 the Group's stores generated GBP6.9m revenue and an EBITDA loss of GBP1.0m (H1 FY18: Revenue of GBP9.4m and EBITDA loss of GBP2.1m). To benefit from more favourable terms, the Group is likely to accelerate the surrender of leases on several stores.

Transformation into an online retailer

 
 Product revenue*           FY14         FY15         FY16         FY17         FY18      H1 FY19 
------------------  -------------  -----------  -----------  -----------  -----------  ------------- 
 Online (GBPm)             333.7        344.4        386.3        425.0        470.0          238.9 
 Online (%)                  58.3         59.1         63.7         67.8         72.0           76.7 
 Offline (GBPm)            239.1        238.5        220.3        202.3        182.6            72.5 
 Offline (%)                 41.7         40.9         36.3         32.2         28.0           23.3 
------------------  -------------  -----------  -----------  -----------  -----------  ------------- 
 Total (GBPm)              572.8        582.9        606.6        627.2        652.6          311.4 
------------------  -------------  -----------  -----------  -----------  -----------  ------------- 
 

* Continuing operations

The Group's transformation to a leading online retailer continues, with online sales now accounting for 77% of product revenue in H1 FY19. For new customers revenue generated online is even higher, at 84%. Whereas online revenue grew at a compound annual average rate of 8.9% over the FY14 - FY18 period, with online Power Brands up 13.8%, the Group's offline revenue has decreased at a compound annual rate of 6.5%.

In H1 FY19 online revenue grew by 3.8% and was ahead by 8.6% for our Power Brands. Offline revenue decreased by 22.4% as the Group continued to shift its focus to its growing online business. As the Group focuses more of its resources on growing its online business, going forward it expects a continued double-digit decline in its offline revenue. Although this is likely to hold back overall revenue growth, this channel shift is expected to benefit the Group's profitability as marketing and distribution costs are lower for online customers.

Product performance by brand

 
 Product revenue, GBPm                     H1 FY19              H1 FY18               Change 
------------------------  ----------------------------  -------------------  ----------------- 
 JD Williams                                     78.6                 81.1               -3.1% 
 Simply Be*                                      65.3                 60.5                8.0% 
 Jacamo*                                         30.7                 29.9                2.7% 
------------------------  ----------------------------  -------------------  ----------------- 
 Power Brands*                                 174.6                171.5                 1.8% 
------------------------  ----------------------------  -------------------  ----------------- 
 Secondary Brands*                               69.4                 74.5               -6.9% 
 Traditional Segment                             60.5                 68.1             -11.2% 
------------------------  ----------------------------  -------------------  ----------------- 
 Total*                                        304.5                314.1                -3.1% 
------------------------  ----------------------------  -------------------  ----------------- 
 Stores                                            6.9                  9.4            -26.9% 
------------------------  ----------------------------  -------------------  ----------------- 
 Total including stores                        311.4                323.5                -3.7% 
------------------------  ----------------------------  -------------------  ----------------- 
 

* Excludes stores

JD Williams is our modern online department store, positioned for 45+ female customers and their families. Although revenue was down 3.1% this was due to the continued drag from migrated Fifty Plus customers, one of our legacy offline brands. Excluding Fifty Plus, JD Williams revenue was up 7.5%. Given that the migration of Fifty Plus customers onto the JD Williams brand commenced in the summer last year, this headwind is expected to soften during H2 FY19.

Research conducted by JD Williams found that more than half of women aged 45+ are unhappy with what the high street has to offer their age group, despite 60% of this age group having more money to spend on fashion now than they did in their twenties.

In response JD Williams staged JDW Midster Live AW18 - a celebration of fashion for women aged 45+. The show included the winners of the JD Williams' recent Midster Model search, a nationwide competition to find two unsigned models in their mid-life years, as part of its ongoing commitment to use age-appropriate models in its brand and advertising campaigns. This event kick started London Fashion Week and was live streamed on jdwilliams.co.uk with a click to buy functionality - allowing customers to buy the clothes they see on the catwalk.

For its latest campaign JD Williams has adopted both a new creative direction as well as the campaign mantra of 'I AM....'. Shot and directed by an all-female crew aged between 45-60 - our target customer. This celebrates everything about life after 45, the bold and empowering campaign features a mix of models and real women, diverse in age and shape, who the audience can really relate to, showcasing the AW18 collection, available in sizes 10 - 32.

Further building on our industry leading expertise in fit, we have continued to improve our fit accuracy by using body scanners at events for our JD Williams and Simply Be customers. Following hundreds of scans, we now have with over 200 measurements for every women's size compared to a traditional retail model of just 12. Based on these findings, we are now rolling out new adjusted size blocks to our suppliers and are targeting to have covered c.70% of our ladieswear by the end of the year.

Simply Be is the go-to online destination for fashionable size 12-32 women, offering a range of own and third-party brands, often in larger sizes on an exclusive basis, reinforcing our curvy credentials. Simply Be delivered another good performance, growing by 8.0% during the period excluding stores.

To further enhance our beauty proposition, we have recently partnered with L'Oreal, the world's leading beauty manufacturer, launching 200 lines across their big three consumer brands, L'Oreal Paris, Maybelline and Garnier on Simply Be, JD Williams and Jacamo.

Our Autumn Winter campaign, called More than our bodies, encourages women to tell the world their story through their fashion choices. It is brought to life through four familiar models that embody this ethos including Felicity Haywood, who is a pioneer of the body confidence movement and Clementine Desseaux, founder of the All woman Project.

Jacamo caters for 25-45 year-old men of all body shapes and sizes. Jacamo product revenue was up 2.7% excluding stores. Building on our successful distinctive and aspirational Live YOUR Moment campaign, as part of our summer edition we collaborated with former England international and Match of the Day pundit Jermaine Jenas and rapper Wretch 32. Extending over an 11-week period, this was our largest Jacamo campaign to date.

Following its success, we are continuing this campaign into the Autumn Winter season, showing a diverse range of men reliving their inspirational life moments using three different influencers: snowboarder and Olympic medal holder, Billy Morgan, Rugby League player Luke Burgess and model and body confidence ambassador, Raul Samuel. All were chosen for their ability to convey their inspirational life moments and to promote body shape inclusivity supporting our size inclusive offer from small to 5XL.

Secondary brands revenue decreased by 6.9% excluding stores reflecting our shift in marketing investment towards Power Brands. In addition, this reflects the ongoing decline in offline revenue, down by around a quarter, more pronounced than originally anticipated. The decline was principally driven by a double-digit reduction in revenue for Marisota. As this is increasingly being used a product brand through JD Williams, the Group has been reducing investment in the Marisota brand and has stopped offline recruitment.

There was also a small decrease in revenue for Fashion World, which is the largest brand in this category. Following the success of its Simply Be and JD Williams apps, the Group launched its third app in August, Fashion World. This is targeted at improving the online experience for our Fashion World customers. Pleasingly Figleaves returned to growth as we implemented our turnaround plan, led by its new management team.

Revenue in the Traditional segment decreased by 11.2% as the Group continued to increase its focus on its online business and scaled back its offline marketing and recruitment. Given that this segment is more heavily weighted towards offline than the rest of the Group, as it typically serves more mature customers, this segment it is expected to experience the fastest rate of revenue decline going forward.

Technology

Given the termination of our relationship with WDL, alongside proactive internal efforts mitigating this impact, the Group is currently reappraising the timeline and delivery of its systems migration project. Once this has been completed it will provide more details on the expected timing of the migration of Fashion World onto Hybris.

We continue to deploy leading edge Artificial Intelligence ("AI") techniques in Merchandising. We are already operating AI in product promotions, where we've measured benefits in promotional ROI of 25% to 40% together with an improved stock position. Given this success, we are planning to extend this application in the second half to end of season sale building and the development of AI-led predictions of size curves for product purchasing, which will help to reduce stockouts and markdowns.

Market share gains in the UK

We are focused on continual improvement of the customer experience, further development of our product offer and increasing the choice of third-party brands on our websites, many of which are extended to larger sizes on an exclusive basis. Recently added brands on to our websites include Apricot, Club L London, Kate Spade, Valentino, Guess, L'Oréal, Barry M, Peter Werth, Schott and Berghaus.

We made good progress on these objectives during the first half. On a rolling twelve months basis our market share in Ladieswear (size 16+) was up 30bps at 5.6%, with gains across all age ranges except for 60+. Our menswear market share (chest 44"+) also improved, by 10bps to 2.7%. Our active customer file decreased by 3.2% to 4.3m, with Power Brands also down by 2.8% to 2.2m, both due to the drag from Fifty Plus on JD Williams. However, the active customer files for Simply Be and Jacamo increased by 8.3% and 3.1% respectively.

International performance

The Group was disappointed by the performance of its International business, where revenue was down 7.9% to GBP15.3m. This was due to revenue from the USA decreasing by 16.7% (down 11.2% in constant currency), to GBP6.8m, whilst Ireland was up 0.6% (down 1.8% in constant currency) to GBP8.5m.

In line with our strategy of shifting the Group's business mix online, during the period we switched marketing expenditure in the USA from offline to online recruitment. The anticipated lower offline revenue was not however counterbalanced by adequate levels of online growth. In light of this underperformance, we have therefore changed the management team, reappraised our digital marketing strategy and appointed new third-party providers as we look to re-engage with our target customers.

We remain committed to our international business and will be narrowing our growth focus to the USA and Ireland.

Good progress on Partnerships

This includes selling capsule ranges on other retailers' sites, on both a wholesale and marketplace offering. We also see a significant growth opportunity in influencer marketing, working together with bloggers and opinion formers to improve brand cut-through and further strengthen customer engagement.

We have made excellent progress on our partnership strategy, which despite only commencing last year, is already making a positive profit contribution to the Group. During the first half we signed new partnership deals with Lipsy (UK) and Wehkamp (The Netherlands), bringing the total number of partnerships to eleven, of which we are already live on eight. In addition to providing additional sources of revenue, partnerships provide the Group with access to new markets and customers for relatively small amounts of investment.

Financial Services performance

The Group's Financial Services business continues to perform well, driven by the continued improvement in the quality of the customer loan book. Revenue was up by 12.7% driven by a 14.2% increase in interest payments, with other non-interest lines being marginally ahead.

Although gross margin was down 50bps, to 56.0%, this was principally due to our requirement under IFRS9 to make a provision against every credit customer, including those that are up to date on their payments and trading normally. For the prior year, reported under IAS39, a provision was only made where there had been objective evidence of impairment, such as a customer falling into arrears or moved on to a payment plan.

While credit arrears increased slightly, by 40bps to 9.7%, this was due to the rate normalising compared to the prior half year, which had temporarily benefited from changes in the minimum payment rate following the reduction in the rate from 5% to 4% to give customers greater flexibility in managing their finances.

During the first half we recruited 90k new credit recruits who rolled a balance, down by a third compared to the previous half-year. This decline was in line with a disappointing product performance, which resulted in fewer new customers and reduced the number of credit recruits.

Following promising initial results from our variable APR trials, we have fully implemented our variable rate pricing strategy. Our headline rate for our Power Brands has been reduced to 24.9%, and to compliment this we have launched a pay no interest offer until March 2019. This has driven an improvement in the risk quality of credit customers and increased acceptance rates.

IFRS9

 
 GBPm                                            1 Sept 2018    3 Mar 2018     Change 
------------------------------  ----------------------------  ------------  ---------- 
 Gross customer loan balances                        677.6          647.6       +4.6% 
 IFRS9 bad debt provision                           (111.9)       (116.0)*      +3.5% 
 IFRS9 provision ratio                               16.5%         17.9%*      -140bps 
 Net customer loan balances                          565.7         531.6*       +6.4% 
------------------------------  ----------------------------  ------------  ---------- 
 

* restated for IFRS9. The bad provision previously reported under IAS39 was GBP48.8m (7.5%).

This is the first time that the Group has reported under IFRS9, which replaces IAS39 and relates to receivables provision accounting. For the first half of this year the bad debt provision under IFRS9 is GBP111.9m, compared to a restated figure as at 3 March 2018 of GBP116.0m. The provision rate under IFRS9 therefore decreased by 140bps from 17.9% to 16.5% compared to 3 March 2018.

Compared to the same period last year (restated on an IFRS9 basis), the provision rate decreased by 320bps principally due to an underlying improvement in the quality of the loan book, and the disposal of some high-risk payment debt which was sold at a better rate than the book value.

As previously indicated, although the P&L impact of IFRS9 is broadly neutral, the higher provision rate that is required under the standard does impact the net customer loan book value, which is now GBP565.7m.

Key Performance Indicators

 
                                                  H1 FY19      H1 FY18       Change 
---------------------------------------  ----------------  -----------  ------------ 
 CUSTOMERS 
 Active customer accounts                           4.3m         4.4m         -3.2% 
 Power Brand active customer accounts               2.2m         2.2m         -2.8% 
 % Growth of our most loyal customers1              +0.6%        +2.4%      -1.8ppts 
---------------------------------------  ----------------  -----------  ------------ 
 PRODUCT 
------------------------------------------------------------------------------------ 
 Ladieswear market share, size 
  16+2                                               5.6%         5.3%       +30bps 
 Menswear market share, chest 
  44"+2                                              2.7%         2.6%       +10bps 
 Group returns rate (rolling 12 
  months)                                           27.3%        27.2%       +10bps 
---------------------------------------  ----------------  -----------  ------------ 
 ONLINE 
 Online penetration                                  77%       71%           +6ppts 
 Online penetration of new customers                 84%       79%           +5ppts 
 Conversion rate                                     4.7%         5.2%       -50bps 
 % of traffic from mobile devices                    75%       76%            -1ppt 
---------------------------------------  ----------------  -----------  ------------ 
 FINANCIAL SERVICES 
 Customer account arrears rate 
  (>28 days)                                         9.7%         9.3%       +40bps 
 Provision rate (IFRS9)                             16.5%       19.7%3      -320bps 
 New credit recruits (Rollers)4                       90k         135k       -33.3% 
---------------------------------------  ----------------  -----------  ------------ 
 

1 Customers who have ordered in each of the last four seasons

2 Company estimate using internal and Kantar data for the 52 weeks ending 26 August 2018

3 Restated for IFRS9. The bad debt provision previously reported under IAS39 was 10.3%.

4 Last six months, rounded figures. Rollers are those customers who roll a credit balance.

Financial performance

 
 GBPm                                        H1 FY19                H1 FY18             Change 
-----------------------------  ------------------------  ----------------------  --------------- 
 Product revenue                                 311.4                  323.5              -3.7% 
 Financial Services revenue                      146.4                  129.9             12.7% 
-----------------------------  ------------------------  ----------------------  --------------- 
 Group Revenue                                   457.8                  453.4               1.0% 
-----------------------------  ------------------------  ----------------------  --------------- 
 Product gross profit                            166.3                  174.8              -4.8% 
 Product gross margin                           53.4%                  54.0%             -60bps 
 Financial Services gross 
  profit                                           82.0                   73.5            11.6% 
 Financial Services gross 
  margin                                        56.0%                  56.5%             -50bps 
-----------------------------  ------------------------  ----------------------  --------------- 
 Group Gross Profit                              248.3                  248.3               0.0% 
 Group Gross Margin %                           54.2%                  54.8%             -60bps 
-----------------------------  ------------------------  ----------------------  --------------- 
 Warehouse & fulfilment                          (42.4)                 (42.5)             -0.3% 
 Marketing & production                          (84.4)                 (88.2)             -4.3% 
 Admin & payroll                                 (69.5)                 (68.6)              1.3% 
-----------------------------  ------------------------  ----------------------  --------------- 
 Total operating costs                         (196.3)                (199.3)              -1.5% 
-----------------------------  ------------------------  ----------------------  --------------- 
 Adjusted EBITDA1                                  52.0                   49.0              6.1% 
-----------------------------  ------------------------  ----------------------  --------------- 
 Depreciation & amortisation                     (14.9)                 (12.9)            15.4% 
-----------------------------  ------------------------  ----------------------  --------------- 
 Adjusted Operating Profit2                        37.1                   36.1              2.8% 
-----------------------------  ------------------------  ----------------------  --------------- 
 Adjusted Operating Margin2                       8.1%                   8.0%              10bps 
 Net Finance costs                                (6.5)                  (3.9)            66.7% 
-----------------------------  ------------------------  ----------------------  --------------- 
 Adjusted PBT2                                     30.6                   32.2             -5.0% 
-----------------------------  ------------------------  ----------------------  --------------- 
 Exceptional items                               (65.4)                 (54.9)            19.1% 
 Unrealised FX movement                             7.7                  (4.9)           257.1% 
 Taxation                                           1.1                     6.4          -82.8% 
-----------------------------  ------------------------  ----------------------  --------------- 
 Statutory PAT                                   (26.0)                 (21.2)           -22.6% 
-----------------------------  ------------------------  ----------------------  --------------- 
 Statutory EPS                                 (9.14)p                (7.50)p            -21.9% 
-----------------------------  ------------------------  ----------------------  --------------- 
 Adjusted EPS3                                   8.37p                  8.77p              -4.6% 
-----------------------------  ------------------------  ----------------------  --------------- 
 
 GBPm                                   1 Sept 2018         3 March 2018                Change 
-----------------------------  ------------------------  ----------------------  --------------- 
 Core net debt4                                    30.5                   66.8           -55.1% 
 Overall net debt                                420.5                  346.8             21.3% 
-----------------------------  ------------------------  ----------------------  --------------- 
 

1before exceptional items as detailed on page 4 2before exceptional items and unrealised FX movement 3see note 8 for calculation of adjusted EPS

4excludes debt securitised on the Group's customer loan book

Revenue

Group revenue was up 1.0% to GBP457.8m, driven by a strong performance in Financial Services where revenue was ahead by 12.7% to GBP146.4m as we benefited from increased interest received from the Group's growing customer loan book. Product revenue decreased by 3.7% to GBP311.4m, reflecting the ongoing challenging market conditions for fashion retail, headwind from the migration of Fifty Plus and closure of our store portfolio. Excluding stores, which are all now closed, Product revenue was down 3.1%.

The Group's revenue performance by quarter was:

 
                                           Q1 FY19                  Q2 FY19                  H1 FY19 
                                 13wks to 2 Jun           13wks to 1 Sep           26wks to 1 
                                                                                    Sep 
--------------------  ------------------------------  -----------------------  ----------------------- 
 Product                                       -2.8%                    -4.7%                    -3.7% 
 Financial Services                           +9.0%                   +16.0%                   +12.7% 
--------------------  ------------------------------  -----------------------  ----------------------- 
 Group                                        +0.4%                    +1.5%                    +1.0% 
--------------------  ------------------------------  -----------------------  ----------------------- 
 

Product revenue by category in the first half was:

 
 GBPm                               H1 FY19                H1 FY18             Change 
------------------------  --------------------  --------------------  ----------------- 
 Ladieswear                             139.4                  143.4              -2.8% 
 Menswear                                 43.4                  44.9              -3.3% 
 Footwear & Accessories                   36.3                  38.7              -6.2% 
 Home & Gift                              92.3                  96.5              -4.4% 
------------------------  --------------------  --------------------  ----------------- 
 Product total                          311.4                 323.5               -3.7% 
------------------------  --------------------  --------------------  ----------------- 
 

Gross margin

The Group's gross margin was 54.2%, down 60bps compared to H1 FY18. This decline was due to a 60bps reduction in Product gross margin, to 53.4%, which was due to the promotional retail environment, although this was counterbalanced to some degree by lower marketing costs.

Financial Services gross margin also declined by 50bps to 56.0% mainly due to the requirement under IFRS9 to make a provision against every new credit customer, including those that are trading normally.

Operating costs

The Group has kept a tight control of its operating costs, which decreased by 1.5% to GBP196.3m principally due to a 4.3% reduction in marketing and production costs, to GBP84.4m. Warehouse and fulfilment costs were down marginally, by 0.3% to GBP42.4m, reflecting lower product volumes, and with admin and payroll costs only up by 1.3%, to GBP69.5m, less than the rate of inflation.

As a result, adjusted EBITDA increased by 6.1% to GBP52.0m. As anticipated Depreciation and Amortisation increased by 15.4% to GBP14.9m due to investment in IT systems, resulting in operating profit before exceptional items and unrealised FX movement of GBP37.1m, up 2.8%.

Net finance costs

Net finance costs were GBP6.5m, an increase of GBP2.6m on the H1 FY18, because of the Group's increased overall debt, which is principally due to ongoing growth in its customer loan book.

Taxation

The effective underlying rate of corporation tax was 21.8% (H1 FY18: 23.2%). The overall tax charge was a credit of GBP1.1m (H1 FY18: GBP6.4m credit).

The Group has on-going discussions with HMRC in respect of a number of VAT positions, the most material of which relates to the VAT consequences of the allocation of certain costs between its retail and credit businesses. These proceedings have been to tribunal during the half and we are currently awaiting the court's judgement.

As previously disclosed in our FY18 Annual report, the Group estimates that an unfavourable settlement of these cases could result in a charge to the income statement of up to GBP53.1m and a cash payment to HMRC of up to GBP10.3m. A favourable settlement would result in a repayment of tax and associated interest of up to GBP41.2m with no impact on the income statement. Further details are set out in Note 11.

In addition, following the review of the carrying value of Figleaves goodwill the Group has also written off the remaining deferred tax asset of GBP3m in relation to future unutilised tax losses. This has been presented as an exceptional tax item.

Earnings per share

Loss per share from continuing operations was 9.14p (Loss in H1 FY18: 7.50p) due to exceptional items. Adjusted earnings per share were 8.37p (H1 FY18: 8.77p).

Balance Sheet and cash flow

Capital expenditure was GBP17.9m (H1 FY18: GBP21.8m). Inventory levels at the period end decreased by 6.1% to GBP98.3m (H1 FY18: GBP104.7m), lower than the 3.7% decline in product revenue.

There was a net cash outflow from operations (excluding taxation) of GBP22.3m (H1 FY18: GBP43.8m inflow) mainly due to exceptional cash costs of GBP36.8m and GBP30.0m growth in the gross customer loan book. After funding capital expenditure, finance costs, taxation and dividends, overall net debt increased by GBP73.7m to GBP420.5m (H1 FY18: GBP305.7m) compared to GBP346.8m as at 3 March 2018.

The group's defined benefit pension scheme has a surplus of GBP23.8m (H1 FY18: GBP8.7m surplus).

 
  Unaudited condensed consolidated income statement 
 
                              26 weeks              26 weeks           26 weeks                 26 weeks                26 weeks             26 weeks               52 weeks 
                              to                    to                 to                       to                      to                   to                     to 
                              01-Sep-18              01-Sep-18         01-Sep-18                02-Sep-17               02-Sep-17            02-Sep-17              03-Mar-18 
                                   Before 
                                   exceptional      Exceptional                                      Before              Exceptional 
                                   items            items                     Total                  exceptional         items                       Total                Total 
                                                    (note                                            items               (note 
                                                    5)                                                                   5) 
  Continuing      Note                    GBPm               GBPm               GBPm                        GBPm                 GBPm                 GBPm                 GBPm 
  operations 
 
    Revenue            4            457.8                       -            457.8                    453.4                         -              453.4                  922.2 
                          --------------------  -----------------  -----------------      ----------------------  -------------------  -------------------      --------------- 
 
    Operating 
    (loss) /          4, 
    profit            5              37.1                  (65.4)             (28.3)                        36.1               (54.9)               (18.8)                 33.6 
 
    Finance 
    costs                                (6.5)                  -              (6.5)                       (3.9)                    -                (3.9)                (8.9) 
                          --------------------  -----------------  -----------------      ----------------------  -------------------  -------------------      --------------- 
   (Loss) / Profit before taxation and fair value 
   adjustments 
    to financial 
    instruments                    30.6                  (65.4)             (34.8)                          32.2             (54.9)               (22.7)                 24.7 
 
    Fair value 
    adjustments 
    to financial 
    instruments        6                   7.7                  -                7.7                       (4.9)                    -                (4.9)                (8.5) 
                          --------------------  -----------------  -----------------      ----------------------  -------------------  -------------------      --------------- 
 
     (Loss) / 
     Profit 
     before 
     taxation                        38.3                  (65.4)             (27.1)                        27.3               (54.9)               (27.6)                 16.2 
 
    Taxation           7                 (8.3)                9.4                1.1                       (6.3)                 12.7                  6.4                (3.7) 
                          --------------------  -----------------  -----------------      ----------------------  -------------------  -------------------      --------------- 
   (Loss) / 
    Profit for 
    the period                     30.0                  (56.0)             (26.0)                          21.0             (42.2)               (21.2)                 12.5 
                          --------------------  -----------------  -----------------      ----------------------  -------------------  -------------------      --------------- 
   (Loss) / 
    Profit 
    attributable 
    to equity 
    holders of                     30.0                  (56.0)             (26.0)                          21.0             (42.2)               (21.2)                 12.5 
                          --------------------  -----------------  -----------------      ----------------------  -------------------  -------------------      --------------- 
  the parent 
 
     (Loss) / 
     earnings 
     per 
     share             8 
  Basic                                                                     (9.14)     p                                                          (7.50)     p           4.41     p 
  Diluted                                                                   (9.14)     p                                                          (7.50)     p           4.40     p 
 
 
    Unaudited condensed consolidated statement 
    of comprehensive income 
                                                     26 weeks               26 weeks              52 weeks 
                                                      to                     to                    to 
                                                         01-Sep-18             02-Sep-17             03-Mar-18 
                                                                   GBPm                  GBPm                 GBPm 
 
     (Loss) / profit for the period                              (26.0)                (21.2)                 12.5 
   Items that will not be reclassified subsequently to profit or loss 
   Actuarial gains on defined benefit pension 
    schemes                                                         3.7                   0.1               10.5 
   Tax relating to items not reclassified                         (0.6)                 (0.1)                (1.8) 
                                                   --------------------  --------------------  ------------------- 
                                                                    3.1                     -                  8.7 
                                                   --------------------  --------------------  ------------------- 
 
     Items that may be reclassified subsequently to profit or loss 
   Exchange differences on translation of foreign 
    operations                                                    (0.2)                 (0.6)                (0.2) 
   Total comprehensive (loss) / income for the period attributable 
   to equity holders of the parent                             (23.1)                (21.8)                 21.0 
                                                   --------------------  --------------------  ------------------- 
 
 
    Unaudited condensed consolidated balance sheet 
 
                                                            01-Sep-18            02-Sep-17            03-Mar-18 
                                               Note                 GBPm                 GBPm                 GBPm 
 
     Non-current assets 
   Intangible assets                              9             141.1                153.4                156.0 
   Property, plant & equipment                   10               60.8                 71.4                 67.4 
   Retirement benefit surplus                                     23.8                    8.7               19.3 
   Deferred tax assets                                            14.5                    2.3                  2.8 
                                                     -------------------  -------------------  ------------------- 
                                                                240.2                235.8                245.5 
                                                     -------------------  -------------------  ------------------- 
 
     Current assets 
   Inventories                                                    98.3               104.7                110.6 
   Trade and other receivables                   11             632.0                594.6                652.7 
   Current tax asset                                                   -                  1.5                    - 
   Derivative financial 
    instruments                                   6                  1.7                    -                    - 
   Cash and cash equivalents                                      27.5                 59.3                 58.2 
                                                     -------------------  -------------------  ------------------- 
                                                                759.5                760.1                821.5 
                                                                                               ------------------- 
 
   Total assets                                                 999.7                995.9             1,067.0 
                                                     -------------------  -------------------  ------------------- 
 
     Current liabilities 
   Trade and other payables                                    (134.8)              (120.4)              (131.7) 
   Provisions                                    13              (46.9)               (37.2)               (43.8) 
   Derivative financial 
    instruments                                   6                    -                (2.4)                (6.0) 
   Bank loans                                                      (3.0)                    -                    - 
   Current tax liability                                           (0.7)                    -                (3.3) 
                                                     -------------------  -------------------  ------------------- 
                                                               (185.4)              (160.0)              (184.8) 
                                                     -------------------  -------------------  ------------------- 
 
     Net current assets                                           574.1                600.1                636.7 
                                                     -------------------  -------------------  ------------------- 
 
     Non-current liabilities 
   Bank loans                                                  (445.0)              (365.0)              (405.0) 
   Provisions                                    13                    -              (29.7)                 (5.4) 
   Deferred tax liabilities                                      (12.4)                 (8.2)              (12.2) 
                                                     -------------------  -------------------  ------------------- 
                                                               (457.4)              (402.9)              (422.6) 
                                                                                               ------------------- 
 
   Total liabilities                                           (642.8)              (562.9)              (607.4) 
                                                                                               ------------------- 
 
   Net assets                                                   356.9                433.0                459.6 
                                                     -------------------  -------------------  ------------------- 
 
 
     Equity 
   Share capital                                                  31.4                 31.3                 31.4 
   Share premium account                                          11.0                 11.0                 11.0 
   Own shares                                                      (0.2)                (0.1)                (0.2) 
   Foreign currency translation 
    reserve                                                          1.9                  1.7                  2.1 
   Retained earnings                                            312.8                389.1                415.3 
                                                     -------------------  -------------------  ------------------- 
   Total equity                                                 356.9                433.0                459.6 
                                                     -------------------  -------------------  ------------------- 
 
 
    Unaudited condensed consolidated cash flow statement 
 
                                                     26 weeks            26 weeks            52 weeks 
                                                     to                  to                  to 
                                                      01-Sep-18           02-Sep-17           03-Mar-18 
                                                               GBPm                GBPm               GBPm 
 
     Net cash from operating activities                      (24.2)               35.3                32.2 
   Investing activities 
   Purchases of property, plant and 
    equipment                                                 (1.6)               (1.2)              (2.6) 
   Purchases of intangible assets                          (16.3)              (20.6)              (36.6) 
                                                 ------------------  ------------------  ----------------- 
   Net cash used in investing activities                   (17.9)              (21.8)              (39.2) 
                                                 ------------------  ------------------  ----------------- 
 
     Financing activities 
   Interest paid                                              (7.4)               (4.1)              (8.6) 
   Dividends paid                                          (24.2)              (24.2)              (40.3) 
   Increase in bank loans                                   43.0                10.0                50.0 
   Purchase of shares by ESOT                                     -                   -                0.1 
   Proceeds on issue of shares held 
    by ESOT                                                       -                   -              (0.1) 
                                                 ------------------  ------------------  ----------------- 
   Net cash used in financing activities                    11.4               (18.3)                  1.1 
                                                 ------------------  ------------------  ----------------- 
 
     Net decrease in cash and cash equivalents               (30.7)               (4.8)              (5.9) 
   Opening cash and cash equivalents                        58.2                64.1                64.1 
                                                 ------------------  ------------------  ----------------- 
   Closing cash and cash equivalents                        27.5                59.3                58.2 
                                                 ------------------  ------------------  ----------------- 
 
 
      Reconciliation of operating (loss) / profit to net cash 
      from operating activities 
 
                                                     26 weeks            26 weeks            52 weeks 
                                                     to                  to                  to 
                                                      01-Sep-18           02-Sep-17           03-Mar-18 
                                                               GBPm                GBPm               GBPm 
 
     (Loss) / Profit for the period                          (26.0)              (21.2)               12.5 
   Adjustments for: 
   Taxation (credit) / charge                                 (1.1)               (6.4)                3.7 
   Fair value adjustments to financial 
    instruments                                               (7.7)                 4.9                8.5 
   Finance costs                                                6.5                 3.9                8.9 
   Depreciation of property, plant 
    and equipment                                               2.6                 2.8                5.7 
   Loss on disposal of store assets                             5.7                   -                  - 
   Impairment charge                                        17.8                      -                2.7 
   Amortisation of intangible assets                        12.3                10.1                22.4 
   Share option charge                                          0.1                 0.8                0.6 
                                                 ------------------  ------------------  ----------------- 
 
     Operating cash flows before movements 
     in working capital                                       10.2                (5.1)               65.0 
   Decrease/(increase) in inventories                       12.3                    0.8              (5.1) 
   Increase in trade and other receivables                 (46.1)              (19.7)              (77.6) 
   Increase in trade and other payables                         4.1             20.9                33.0 
   (Decrease) / increase in provisions                        (2.3)             47.2                29.3 
   Pension obligation adjustment                              (0.5)               (0.3)              (0.3) 
                                                 ------------------  ------------------  ----------------- 
 
     Cash generated by operations                            (22.3)               43.8                44.3 
   Taxation paid                                              (1.9)               (8.5)            (12.1) 
                                                 ------------------  ------------------  ----------------- 
   Net cash from operating activities                      (24.2)               35.3                32.2 
                                                 ------------------  ------------------  ----------------- 
 
      Changes in liabilities from financing activities 
                                                                                       Loans & 
                                                                                    Borrowings 
                                                                                                      GBPm 
   Balance at 3 March 2018                                 405.0 
                                                 ------------------ 
 
     Changes from financing cashflows 
   Proceeds from loans and borrowings                       43.0 
   Repayment of borrowings                                        - 
                                                 ------------------ 
   Total changes from financing cashflows                   43.0 
                                                 ------------------ 
 
   Balance at 1 September 2018                             448.0 
                                                 ------------------ 
 
 
    Unaudited condensed consolidated statement 
    of changes in equity 
                                                                                                            Foreign 
                                                                                                           currency 
                         Share           Share            Own        translation       Retained 
                         capital      premium            shares           reserve       earnings             Total 
                             GBPm            GBPm            GBPm              GBPm            GBPm            GBPm 
 
     Changes in equity for the 26 weeks to 1 September 2018 
 
     Balance at 3 
     March 2018              31.4            11.0             (0.2)             2.1           415.3           459.6 
   Adjustment on 
    initial 
    application 
    of IFRS9 (net 
    of Tax)                     -               -                 -               -         (55.5)          (55.5) 
                   --------------  --------------  ----------------  --------------  --------------  -------------- 
   Balance at 3 
    March 2018 
    (restated)             31.4            11.0             (0.2)               2.1         359.8           404.1 
                   --------------  --------------  ----------------  --------------  --------------  -------------- 
 
     Comprehensive income for the period 
   Loss for the 
    period                      -               -                 -               -         (26.0)          (26.0) 
   Other items of 
    comprehensive 
    loss 
    for the 
    period                      -               -                 -           (0.2)             3.1             2.9 
                   --------------  --------------  ----------------  --------------  --------------  -------------- 
   Total 
    comprehensive 
    loss for the 
    period                      -               -                 -           (0.2)         (22.9)          (23.1) 
                   --------------  --------------  ----------------  --------------  --------------  -------------- 
 
     Transactions with owners recorded directly in equity 
   Equity 
    dividends                   -               -                 -               -         (24.2)          (24.2) 
   Issue of own                 -               -                 -               -               -               - 
   shares by ESOT 
   Share option 
    charge                      -               -                 -               -             0.1             0.1 
   Tax on items                 -               -                 -               -               -               - 
   recognised 
   directly 
   in equity 
                   --------------  --------------  ----------------  --------------  --------------  -------------- 
   Total 
    contributions 
    by and 
    distributions 
    to owners                   -               -                 -               -         (24.1)          (24.1) 
                                                                                                     -------------- 
 
   Balance at 1 
    September 
    2018                   31.4            11.0             (0.2)               1.9         312.8           356.9 
                   --------------  --------------  ----------------  --------------  --------------  -------------- 
 
 
 
     Changes in equity for the 26 weeks to 2 September 2017 
   Balance at 4 
    March 2017             31.3            11.0             (0.1)               2.3         433.7           478.2 
                   --------------  --------------  ----------------  --------------  --------------  -------------- 
 
     Comprehensive income for the period 
   Loss for the 
    period                      -               -                 -               -         (21.2)          (21.2) 
   Other items of 
    comprehensive 
    loss 
    for the 
    period                      -               -                 -           (0.6)               -           (0.6) 
                   --------------  --------------  ----------------  --------------  --------------  -------------- 
   Total 
    comprehensive 
    loss for the 
    period                      -               -                 -           (0.6)         (21.2)          (21.8) 
                   --------------  --------------  ----------------  --------------  --------------  -------------- 
 
     Transactions with owners recorded directly in equity 
   Equity 
    dividends                   -               -                 -               -         (24.2)          (24.2) 
   Issue of own                 -               -                 -               -               -               - 
   shares by ESOT 
   Share option 
    charge                      -               -                 -               -             0.8             0.8 
   Tax on items                 -               -                 -               -               -               - 
   recognised 
   directly 
   in equity 
                   --------------  --------------  ----------------  --------------  --------------  -------------- 
   Total 
    contributions 
    by and 
    distributions 
    to owners                   -               -                 -               -         (23.4)          (23.4) 
                                                                                                     -------------- 
 
   Balance at 2 
    September 
    2017                   31.3            11.0             (0.1)               1.7         389.1           433.0 
                   --------------  --------------  ----------------  --------------  --------------  -------------- 
 
 
 
     Changes in equity for the 52 weeks to 3 March 2018 
   Balance at 4 
    March 2017             31.3            11.0             (0.1)               2.3         433.7           478.2 
                   --------------  --------------  ----------------  --------------  --------------  -------------- 
 
     Comprehensive income for the period 
   Profit for the 
    period                      -               -                 -               -          12.5            12.5 
   Other items of 
    comprehensive 
    income 
    for the 
    period                      -               -                 -           (0.2)             8.7             8.5 
                   --------------  --------------  ----------------  --------------  --------------  -------------- 
   Total 
    comprehensive 
    income for 
    the period                  -               -                 -           (0.2)          21.2            21.0 
                   --------------  --------------  ----------------  --------------  --------------  -------------- 
 
     Transactions with owners recorded directly in equity 
   Equity 
    dividends                   -               -                 -               -         (40.3)          (40.3) 
   Issue of 
    ordinary 
    share capital             0.1               -                 -               -               -             0.1 
   Issue of own 
    shares by 
    ESOT                        -               -           (0.1)                 -               -           (0.1) 
   Share option 
    charge                      -               -                 -               -             0.6             0.6 
   Tax on items 
    recognised 
    directly 
    in equity                   -               -                 -               -             0.1             0.1 
                   --------------  --------------  ----------------  --------------  --------------  -------------- 
   Total 
    contributions 
    by and 
    distributions 
    to owners                 0.1               -           (0.1)                 -         (39.6)          (39.6) 
                                                                                                     -------------- 
 
   Balance at 3 
    March 2018             31.4            11.0             (0.2)               2.1         415.3           459.6 
                   --------------  --------------  ----------------  --------------  --------------  -------------- 
 
 
    Notes to the unaudited condensed consolidated financial statements 
 
      1. Basis of preparation 
 
     This condensed set of consolidated interim financial statements has been 
     prepared in accordance with IAS 34 Interim Financial Reporting as adopted 
     by the EU. They do not include all of the information required for full 
     annual financial statements and should be read in conjunction with the 
     consolidated financial statements of the Group as at and for the year 
     ended 3 March 2018. The annual financial statements of the Group are prepared 
     in accordance with International Financial Reporting Standards (IFRSs) 
     as adopted by the EU. 
 
     The comparative figures for the year ended 3 March 2018 are not the Company's 
     statutory accounts for that financial year. Those accounts have been reported 
     on by the Company's auditor and delivered to the Registrar of Companies. 
     The report of the auditor was (i) unqualified, (ii) did not include a 
     reference to any matters to which the auditor drew attention by way of 
     emphasis without qualifying their report, and (iii) did not contain a 
     statement under section 498 (2) or (3) of the Companies Act 2006. 
 
     New accounting standards, interpretations and amendments adopted by the 
     Group 
    IFRS 15 Revenue from Contracts with Customers 
   IFRS 15 has been adopted by the Group in the period with no significant 
    impact on the consolidated results or financial position of the Group. 
 
      IFRS 16 Leases 
   IFRS 16 will be applicable to the Group for the financial year end 29 
    February 2020 and has not been early adopted by the Group. IFRS 16 will 
    affect the presentation of the Group financial statements with the Group 
    recognising a right-of-use asset and a lease liability for all leases 
    currently accounted for as operating leases, with exceptions for short 
    period leases and low value leases. This will affect the Balance Sheet, 
    Income Statement and disclosures to the financial statements. 
   Management have sought professional advice as part of initial investigations 
    and held workshops to evaluate the impact on the group's results, financial 
    position and budgets. Whilst this process is ongoing, and it is not yet 
    practicable to fully quantity the effect of IFRS 16 on the financial statements 
    of the Group, given the recent decision to close the remaining store portfolio 
    the Directors do not expect adoption to have a material impact. 
    IFRIC 23 Uncertainty over Income Tax Treatments 
   IFRIC 23 will be applicable to the Group for the financial year end 29 
    February 2020 and has not been early adopted by the Group. IFRIC 23 requires 
    the entity to provide for uncertain tax outcomes based upon a position 
    HMRC would consider to be appropriate. It provides a choice of recognition, 
    it can be applied retrospectively under IAS 8, or by adjusting equity 
    upon initial application. 
   The Group have made initial assessments of the impact of IFRIC 23 on the 
    financial statements and future periods, however this work is ongoing 
    as at the half year ended 1 September 2018. Further disclosure will be 
    provided in the year end annual report. 
    IFRS 9 Financial Instruments 
   During the period the Group has adopted IFRS9 Financial instruments for 
    the first time. The standard sets out requirements for recognising and 
    measuring financial assets, financial liabilities and some contracts to 
    buy or sell non-financial items. This standard replaces IAS 39 Financial 
    Instruments: Recognition and Measurement. 
   i) Classification - financial assets 
   IFRS 9 contains a new classification and measurement approach for financial 
    assets that reflects the business model in which assets are managed and 
    their cash flow characteristics. 
   IFRS 9 contains three principal classification categories for financial 
    assets: measure at amortised cost, fair value through other comprehensive 
    income ("FVOCI") and fair value through profit and loss ("FVTPL"). The 
    standard eliminates the existing IAS 39 categories of held to maturity, 
    loans and receivables and available for sale. 
   A financial asset will be measured at amortised cost if both the following 
    conditions are met and it has not been designated as at FVTPL: 
 
      *    the asset is held within a business model whose 
           objective is to hold the asset to collect its 
           contractual cash flows; and 
   -- the contractual terms of the financial asset give rise to cash flows 
    on specified dates that represent payments of solely principal and interest 
    on the outstanding principal amount. 
   The Group's trade receivables that were classified as loans and receivables 
    under IAS 39 are now classified at amortised cost. An increase of GBP67.2m 
    in the allowance for impairment over these receivables was recognised 
    in the opening retained earnings at 4 March 2018 on transition to IFRS 
    9. 
   The Group does not hold any financial instruments that would be classified 
    as FVOCI or FVTPL. 
 
     ii) Impairment - Financial assets and contract assets 
   IFRS 9 replaces the 'incurred loss' model in IAS 39 with a forward-looking 
    'expected credit loss' (ECL) model. The ECL model introduces the concept 
    of staging. 
   Stage 1 - assets which have not demonstrated any significant increase 
    in credit risk since origination. 
   Stage 2 - assets which have demonstrated a significant increase in credit 
    risk since origination. 
   Stage 3 - assets which are credit impaired 
   Under IFRS 9, loss allowances are measured on either of the following 
    bases: 
 
      *    12-month ECLs: these are ECLs that result from 
           possible default events within the 12 months after 
           the reporting date; and 
 
      *    lifetime ECLs: these are ECLs that result from all 
           possible default events over the expected life of a 
           financial instrument. 
 
 
     Notes to the unaudited condensed consolidated financial statements 
    1. Basis of preparation (continued) 
    IFRS 9 Financial Instruments (continued) 
   12 month ECLs are calculated for assets in Stage 1 and lifetime ECLs are calculated 
    for assets in Stages 2 and 3. Assets can move from Stage 1 to Stage 2 if there 
    is evidence of a significant increase in credit risk since origination. 
 
     Significant Increase in Credit Risk 
   The credit risk of a financial asset is considered to have experienced a significant 
    increase in credit risk since initial recognition where there has been a significant 
    increase in the remaining lifetime probability of default of the asset. 
   The credit risk of a financial asset may improve such that it is no longer 
    considered to have experienced a significant increase in credit risk if there 
    has been a significant decrease in the remaining lifetime probability of default 
    of the asset. 
 
     Definition of default 
   At each reporting date, the Group assesses whether financial assets carried 
    at amortised cost are credit impaired. 
   Evidence that a financial asset is credit impaired includes the following observable 
    data: 
 
      *    The account has been placed on a non-interest bearing 
           payment arrangement; or 
 *    Notification of bereavement. 
 
   In addition, a receivable that is 28 days or more past due (in respect of new 
    customers) or 56 days or more past due (in respect of established customers) 
    is considered credit impaired. 
   The credit risk of financial assets that become credit impaired are not expected 
    to improve such that they are no longer considered credit impaired. 
 
     Incorporation of forward looking data 
   The Group incorporates forward looking information into its measurement of 
    expected credit loss. 
   This is achieved by developing three potential economic scenarios and modelling 
    expected credit losses for each scenario. The outputs from each scenario are 
    combined; using the estimated likelihood of each scenario occurring to derive 
    a probability weighted expected credit loss. 
 
     Impact of the new impairment model 
   The Group has determined that the application of IFRS 9's impairment requirements 
    at 4 March 2018 results in an additional impairment allowance as set out in 
    note 11. 
   Exposures were segmented based on common credit risk characteristics such as 
    behavioural score and age of relationship. 
   Actual credit loss experience was adjusted by scalar factors to reflect differences 
    between economic conditions during the period over which the historical data 
    was collected, current conditions and the Group's view of economic conditions 
    over the expected lives of the receivables. Scalar factors were based on forecast 
    unemployment rates and inflation adjusted average weekly earnings. 
 
     Transition 
   Changes in accounting policies resulting from the adoption of IFRS 9 have been 
    applied retrospectively, except as described below: 
   The Group has taken an exemption not to restate comparative information for 
    prior periods with respect to classification and measurement (including impairment) 
    requirements. Differences in the carrying amounts of financial assets resulting 
    from the adoption of IFRS 9 are recognised in retained earnings and reserves 
    as at 4 March 2018. Accordingly, the information presented for the year ended 
    3 March 2018 does not generally reflect the requirements of IFRS 9 but rather 
    those of IAS 39. 
 
 
 
      Notes to the unaudited condensed consolidated financial statements 
 
      2. Key risks and uncertainties 
 
     There are a number of potential risks and uncertainties which could have an 
     impact on the Group's long-term performance. The directors routinely monitor 
     all risks and uncertainties taking appropriate actions to mitigate where necessary. 
     Whilst further detail is included in the Group's 2018 Annual Report, the risks 
     which have been identified as potentially having a material impact on the 
     performance of the Group are as follows: Taxation; Business change; Regulatory 
     environment; Cyber-Security; IT Systems; Business Interruption; Competition, 
     Consumer Confidence and Brexit. 
   The Group continues to pursue a number of open taxation positions and presented 
    its case in relation to VAT in a tribunal during May 2018. The outcome of 
    the tribunal is pending and any subsequent appeals by the Group or HMRC may 
    be heard over the following three year period. The outcome of this process 
    will crystallise assets and estimates for the Group's taxation liabilities 
    built up over a number of years. Whilst the Group remains confident of a positive 
    outcome, the potential impact remains unknown pending final resolution of 
    the full appeals process. 
   The Group continues to drive change and improvements in technology and business 
    processes across the business. With the approaching uncertainty of Brexit 
    and the accelerating pace of competition in digital retail, the Group's continuous 
    change program remains a key pillar of continued success. In particular, the 
    Group's process simplification programme will continue to drive process efficiency 
    and cost reductions over the next year. 
   Competing effectively across the key areas of Product, Financial Services 
    and Customer Services remains a key driver of customer recruitment and retention. 
    Potential consequences of the increasingly competitive market include; loss 
    of market share, erosion of margins and a fall in customer satisfaction. Given 
    the uncertain commercial climate post Brexit, remaining competitive across 
    all three strands is necessary to deliver anticipated growth. 
 
     Consumer confidence in the retail and financial services sectors may further 
     diminish post Brexit and the impact of interest rate rises and increasing 
     consumer debt levels may further squeeze customer spending. In this context, 
     it is important for the Group to understand and meet customer expectations 
     for product quality and price as well as maintain current high quality customer 
     service. 
   The regulatory environment remains a key consideration for the Group and continued 
    focus is placed on meeting the expectations of the regulators in key areas 
    such as GDPR and Financial Services. The increasing scrutiny of the FCA and 
    ICO represent key risks for the Group. 
   Cyber Security remains a key area of focus within the Group as it continues 
    to grow as a digital retailer. The successful completion of the Group's GDPR 
    program has strengthened the Group's Cyber Security position and provides 
    greater security over both new and existing cyber threats. 
   The Group continues to mitigate the risks associated with the use of remaining 
    legacy IT systems as well as data security risk through outsourcing IT services 
    to a specialist IT service provider. The replacement of the Groups legacy 
    architecture is a key focus of the continuous change program and tactical 
    solutions continue to be implemented to mitigate risks to agility arising 
    from older systems. 
   Business interruption events remain a possibility for the Group and the Crisis 
    Management Plan has been successfully tested in real world events over the 
    last year. Further stress test testing through potential impact scenarios 
    ensures that plans remain relevant and up to date. 
 
     The impact of Brexit on the Group remains a key consideration with risks ranging 
     from increases in cost prices and decreased customer spending power to potential 
     loss of personnel. Mitigations continue to be put in place where specific 
     risks are identified. However, the high level of uncertainty in both the financial 
     and political implications of Brexit makes the success of mitigation activities 
     difficult to predict. 
 
      3. Going concern 
 
     In determining whether the Group's accounts can be prepared on a going concern 
     basis, the directors considered the Group's business activities together with 
     factors likely to affect its future development, performance and financial 
     position including cash flows, liquidity position, borrowing facilities and 
     the principal risks and uncertainties relating to its business activities. 
   The directors have considered carefully its cash flows and banking covenants 
    for the next twelve months from the date of approval of the Group's preliminary 
    results. Conservative assumptions for working capital performance have been 
    used to determine the level of financial resources available to the Group 
    and to assess liquidity risk. 
   To take advantage of strong debt market conditions and favourable pricing, 
    in May 2018 the Directors completed documents for a new finance agreement 
    involving a 
    GBP500m securitisation and GBP125m RCF, which are committed until September 
    2021. In addition, the Group retained its existing GBP27m overdraft facility. 
   After making appropriate enquiries, the directors have a reasonable expectation 
    that the Group has adequate resources to continue in operational existence. 
    Accordingly, they continue to adopt the going concern basis in the preparation 
    of these financial statements. 
 
 
    Notes to the unaudited condensed consolidated financial statements 
 
     4. Business segments                          26 weeks               26 weeks               52 weeks 
                                                   to                     to                     to 
                                                    01-Sep-18              02-Sep-17              03-Mar-18 
                                                             GBPm                   GBPm                   GBPm 
 
     Analysis of revenue - Home shopping 
   Product                                               311.4                  323.5                  652.6 
   Financial services                                    146.4                  129.9                  269.6 
                                            ---------------------  ---------------------  --------------------- 
                                                         457.8                  453.4                  922.2 
                                            ---------------------  ---------------------  --------------------- 
 
     Analysis of cost of sales - Home shopping 
   Product                                              (145.1)                (148.7)                (312.1) 
   Financial services                                    (64.4)                 (56.4)                (104.5) 
                                            ---------------------  ---------------------  --------------------- 
                                                        (209.5)                (205.1)                (416.6) 
                                            ---------------------  ---------------------  --------------------- 
 
     Gross profit                                          248.3                  248.3                  505.6 
   Gross margin - Product                                53.4%                  54.0%                  52.2% 
   Gross margin - Financial Services                     56.0%                  56.5%                  61.2% 
 
     Warehouse & fulfilment                                (42.4)                 (42.5)                 (85.8) 
   Marketing & production                                (84.4)                 (88.2)                (164.0) 
   Depreciation & amortisation                           (14.9)                 (12.9)                 (28.1) 
   Other admin & payroll                                 (69.5)                 (68.6)                (137.2) 
                                            ---------------------  ---------------------  --------------------- 
 
     Operating profit before exceptionals                    37.1                   36.1                   90.5 
   Exceptional items (see note 5)                        (65.4)                 (54.9)                 (56.9) 
                                            ---------------------  ---------------------  --------------------- 
 
     Segment result & operating (loss) / 
     profit - Home shopping                                (28.3)                 (18.8)                   33.6 
 
     Finance costs                                          (6.5)                  (3.9)                  (8.9) 
   Fair value adjustments to financial 
    instruments                                               7.7                  (4.9)                  (8.5) 
                                            ---------------------  ---------------------  --------------------- 
   (Loss) / Profit before taxation                       (27.1)                 (27.6)                     16.2 
                                            ---------------------  ---------------------  --------------------- 
 
 
  Notes to the unaudited condensed consolidated financial statements 
 
    4. Business segments (continued) 
 
    The Group has one reportable segment in accordance with IFRS8 
    - Operating Segments which is the Home Shopping segment. 
 
    The Group's board receives monthly financial information at this 
    level and uses this information to monitor the performance of 
    the Home Shopping segment, 
  allocate resources and make operational decisions. Internal reporting 
   focuses on the Group as a whole and does not identify individual 
   segments. To 
  increase transparency, the group has decided to include an additional 
   voluntary disclosure analysing product revenue within the reportable 
   segment, by 
  brand categorisation and product type categorisation. 
 
                                             26 weeks       26 weeks       52 weeks to 
                                             to             to 
                                             01-Sep-18       02-Sep-17      03-Mar-18 
                                                   GBPm           GBPm            GBPm 
 
    Analysis of product revenue by brand 
  JD Williams                                      78.6           81.1         163.4 
  Simply Be                                        68.0           64.5         132.8 
  Jacamo                                           33.4           33.5           68.6 
                                          -------------  ------------- 
  Power brands                                   180.0          179.1          364.8 
  Traditional segment                              60.5           68.1         138.6 
  Secondary brands                                 70.9           76.3         149.2 
                                          -------------  ------------- 
  Total product revenue - Home shopping          311.4          323.5          652.6 
                                          -------------  ------------- 
 
    Analysis of product revenue by category 
  Ladieswear                                     139.4          143.4          267.6 
  Menswear                                         43.4           44.9           89.2 
  Footwear and accessories                         36.3           38.7           74.9 
  Home and gift                                    92.3           96.5         220.9 
                                          -------------  ------------- 
  Total product revenue - Home shopping          311.4          323.5          652.6 
                                          -------------  ------------- 
 
 
 
    The Group has one significant geographical segment, which is the 
    United Kingdom. 
  Revenue derived from international markets amounted to GBP17.8m 
   (H1 FY18, GBP18.9m). Operating losses from international markets 
   amounted to GBP1.2m 
  (H1 FY18, GBP0.2m). All segment assets are located in the UK, 
   Ireland and USA. The assets in USA and Ireland total GBP5.3m (H1 
   FY18, GBP6.1m). 
 
    5. Exceptional items 
 
                                             26 weeks       26 weeks       52 weeks to 
                                             to             to 
                                             01-Sep-18       02-Sep-17      03-Mar-18 
                                                   GBPm           GBPm            GBPm 
 
    External costs in relation to tax 
    and other matters                               2.7            1.1              3.1 
  Store closure costs                              22.0           13.8           13.8 
  Customer redress                                 22.4           40.0           40.0 
  Impairment of intangible assets and 
   brands                                          18.3              -             - 
                                          -------------  ------------- 
  Items charged to (loss) / profit 
   before tax                                      65.4           54.9           56.9 
                                          -------------  ------------- 
 
    Taxation provision                              3.0              -               - 
                                          -------------  ------------- 
 
    External costs in relation to tax are in respect of on-going legal 
    and professional fees which have been incurred as a result of 
    the Group's on-going disputes with 
  HMRC regarding a number of historical tax positions. Of the amount 
   charged in the period the Group has made related cash payments 
   of GBP2.8m (FY18, GBP1.2m). 
 
    In line with our strategy of reshaping our retail offering, following 
    a period of consultation with all staff involved in our store 
    estate, the decision was made to close 
  all remaining retail outlets at end of Aug 2018. This review has 
   resulted in an exceptional cost of GBP22.0m in respect of onerous 
   lease provisions, other related store 
  closure costs and fixed asset write offs of GBP5.7m. 
 
    In FY18 a number of loss making retail stores were closed at a 
    total cost of GBP13.8m. 
 
    The Plevin court ruling was made in November 2017, which meant 
    that if more than 50% of a consumer's PPI payments were paid as 
    commission and this was not 
  explained to them at the time, they could claim back payments 
   plus interest. This, combined with an increase in marketing activity 
   by the FCA, to raise awareness 
  of the August 2019 PPI deadline, appears to have had the effect 
   of increasing the volume of claims across the industry. In the 
   period to 1 September 2018, a charge 
   of GBP22.4m has been recognised to reflect an updated estimate 
    following an increase in the volume of claims experienced and 
    the latest assessment 
  of the expected uphold rate and average redress per claim. 
 
    Following an industry-wide request from the FCA that firms ensure 
    that general insurance products and add-ons offer value for their 
    customers, during the previous 
  year the Group identified flaws in certain insurance products 
   which were provided by a third party insurance underwriter and 
   sold by the Group to its customers 
  between 2006 and 2014, with the majority sold up to and including 
   2011. Following an assessment of the cost of potential customer 
   redress, an exceptional charge 
  of GBP40.0m was recognised during FY18 in respect of the sale 
   of these products. 
 
    In accordance with the requirements of IAS36 management have assessed 
    the carrying value of goodwill held in respect of Figleaves and 
    following this review have 
  written down the value of this goodwill in full. In addition, 
   following this review the directors have also written off in full 
   the remaining deferred tax asset of GBP3m in 
  relation to future unutilised tax losses. This has been presented 
   as an exceptional item 
 
    During the period the Group also terminated an agreement with 
    a third-party IT Financial Services provider, Welcom Digital Limited 
    ("WDL"). 
  Following a detailed review of Capitalised Development spend held 
   in repect of this item a a non-cash impairment charge of GBP11.2m 
   was made. 
 
 
    Notes to the unaudited condensed consolidated financial statements 
 
     6. Derivative financial instruments 
   At the balance sheet date, details of outstanding forward foreign exchange contracts 
    that the group has committed to are as follows: 
                                                    26 weeks to             26 weeks to            52 weeks to 
                                                        01-Sep-18              02-Sep-17              03-Mar-18 
                                                              GBPm                   GBPm              GBPm 
   Notional Amount - Sterling contract 
    value                                                    161.8                  148.5            113.9 
                                             ---------------------  --------------------- 
 
     Fair value of asset recognised                            1.7                      -                 - 
                                             ---------------------  --------------------- 
   Fair value of liability recognised                            -                  (2.4)                    (6.0) 
                                             ---------------------  --------------------- 
 
     Changes in the fair value of assets / (liabilities) recognised, being non-hedging 
     currency derivatives, amounted to a credit of GBP7.7m 
   (H1 FY18, charge of GBP4.9m) to income in the period. 
   The fair value of foreign currency derivatives contracts is their market value 
    at the balance sheet date. Market values are based on the 
   duration of the derivative instrument together with the quoted market data including 
    interest rates, foreign exchange rates and market 
   volatility at the balance sheet date. 
   The financial instruments that are measured subsequent to initial recognition 
    at fair value are all grouped into Level 2 (H1 FY18, same). 
   Level 2 fair value measurements are those derived from inputs other than quoted 
    prices included within Level 1 that are observable for 
   the asset or the liability, either directly (ie as prices) or indirectly (ie 
    derived from prices). There were no transfers between Level 1 and 
   Level 2 during the period (H1 FY18, same). 
 
     7. Taxation 
   The taxation credit for the 26 weeks ended 1 September 2018 is based on the underlying 
    estimated effective tax rate for the full year of 21.8%, 
   including a provision for potential future corporation tax charges and the impact 
    of exceptional items. The total effective tax rate for 
   the 6 months period is 4.1% (H1 FY18, 23.2%). 
   The Group is in on-going discussions with HMRC in respect of a number of Corporation 
    tax positions. The calculation of the 
   Group's potential liabilities or assets in relation to these involves a degree 
    of estimation and judgement in respect of items whose tax 
   treatment cannot be finally determined until resolution has been reached with 
    HMRC or, as appropriate, through legal processes. Issues 
   can, and often do, take a number of years to resolve. 
   In respect of Corporation tax, as at 1 September 2018 the Group has provided 
    a total of GBP8.8m (HYE FY18: GBP3.6m) for potential corporation tax 
   future charges based upon the Group's best estimation and judgement. 
   The inherent uncertainty regarding the outcome of these positions means the eventual 
    realisation could differ from the accounting estimates 
   and therefore, impact the Group's future results and cash flows. Based upon the 
    amounts reflected in the balance sheet as at 1 September 2018, 
   the Directors estimate that the unfavourable settlement of these cases could 
    result in a charge to the income statement of up to GBPnil and a 
   cash payment to HMRC of up to GBP8.9m. 
   The favourable settlement of these cases would result in a repayment of tax of 
    up to GBP19.8m and an associated credit to the income statement 
   of GBP23.5m. 
 
 
    Notes to the unaudited condensed consolidated financial statements 
 
     8. (Loss) / Earnings per share 
 
     Earnings                                           26 weeks                26 weeks              52 weeks 
                                                        to                      to                    to 
                                                         01-Sep-18              02-Sep-17              03-Mar-18 
                                                                 GBPm                   GBPm                  GBPm 
 
     Total net (loss) / profit attributable to equity holders of the parent for the 
     purpose of basic 
   and diluted earnings per share                              (26.0)                 (21.2)                 12.5 
 
     Fair value adjustment to financial 
     instruments (net 
     of tax)                                                    (6.2)                    3.8                   6.9 
   Exceptional items (net of tax)                               56.0                   42.2                  46.0 
 
     Total net profit attributable to equity holders of the parent for the purpose 
     of basic 
   and diluted adjusted earnings per share                      23.8                   24.8                  65.4 
                                                    -----------------      -----------------      ---------------- 
 
 
 
     Number of shares                                   26 weeks                26 weeks              52 weeks 
                                                        to                      to                    to 
                                                         01-Sep-18              02-Sep-17              03-Mar-18 
                                                       No. ('000s)             No. ('000s)           No. ('000s) 
   Weighted average number of shares in issue for the purpose 
    of basic earnings per share                             284,373                282,795               283,614 
 
     Effect of dilutive potential ordinary shares: 
   Share options                                                  440                    502                   542 
 
     Weighted average number of shares in issue for the purpose 
   of diluted earnings per share                            284,813                283,297               284,156 
                                                    -----------------      -----------------      ---------------- 
 
     (Loss) / earnings per share 
   Basic                                                       (9.14)   p             (7.50)   p             4.41    p 
   Diluted                                                     (9.14)   p             (7.50)   p             4.40    p 
 
     Adjusted earnings per share 
   Basic                                                         8.37   p               8.77   p             23.06   p 
   Diluted                                                       8.36   p               8.77   p             23.02   p 
 
 
    Notes to the unaudited condensed consolidated financial statements 
 
     9. Intangible assets 
                                                                                           Customer 
                                     Brands           Software            database           Total 
                                          GBPm                GBPm         GBPm                GBPm 
   Cost 
   At 4 March 2017                       16.9             294.4            1.9              313.2 
   Additions                                -               21.6            -                 21.6 
                           -------------------  ------------------  --------------  --------------- 
   At 2 September 2017                   16.9             316.0            1.9              334.8 
   Additions                                -               14.9            -                 14.9 
                           -------------------  ------------------  --------------  --------------- 
   At 3 March 2018                       16.9             330.9            1.9              349.7 
   Additions                                -               15.9            -                 15.9 
   Disposals                                -                (2.4)          -                 (2.4) 
                           -------------------  ------------------  --------------  --------------- 
   At 1 September 2018                   16.9             344.4            1.9              363.2 
                           -------------------  ------------------  --------------  --------------- 
 
     Amortisation 
   At 4 March 2017                        8.0             161.4            1.9              171.3 
   Charge for the period                    -               10.1            -                 10.1 
                           -------------------  ------------------  --------------  --------------- 
   At 2 September 2017                    8.0             171.5            1.9              181.4 
   Charge for the period                    -               12.3            -                 12.3 
                           -------------------  ------------------  --------------  --------------- 
   At 3 March 2018                        8.0             183.8            1.9              193.7 
   Charge for the period                    -               12.3            -                 12.3 
   Disposals                                -                (1.7)          -                 (1.7) 
   Impairment charge                      7.1               10.7            -                 17.8 
                           -------------------  ------------------  --------------  --------------- 
   At 1 September 2018                   15.1             205.1            1.9              222.1 
                           -------------------  ------------------  --------------  --------------- 
 
     Carrying amounts 
   At 1 September 2018                    1.8             139.3             -               141.1 
                           -------------------  ------------------  --------------  --------------- 
   At 3 March 2018                        8.9             147.1             -               156.0 
                           -------------------  ------------------  --------------  --------------- 
   At 2 September 2017                    8.9             144.5             -               153.4 
                           -------------------  ------------------  --------------  --------------- 
 
     Assets in the course of construction included in intangible assets at 
     H1 FY19 total GBP27.1m (H1 FY18, GBP106.1m). 
   No amortisation is charged on these assets until they are available for 
    use. 
   As at 1 September 2018, the Group had entered into contractual commitments 
    for the further development of intangible 
   assets of GBP2.4m (FY18: GBP2.0m) of which GBP1.0m (FY18: GBP1.0m) is 
    due to be paid within 1 year. 
   10. Property, plant and equipment 
   Additions to tangible fixed assets during the period of GBP1.0m (H1 FY18, 
    GBP0.6m) primarily relate to warehousing. 
   Depreciation of GBP2.6m (H1 FY18, GBP2.8m) was charged during the period. 
   Disposals relate to assets written off as a result of store closures. 
    A loss of GBP5.0m was recorded. 
   Assets in the course of construction included in fixtures and equipment 
    at H1 FY19 total GBP2.2m (H1 FY18, GBP0.4m), 
   and in land and buildings total GBPnil (H1 FY18, GBPnil). No depreciation 
    is charged on these assets until they are 
   available for commercial use. 
 
 
     Notes to the unaudited condensed consolidated financial statements 
 
 
      11. Trade and other receivables 
 
                                                                01-Sep-18          02-Sep-17        03-Mar-18 
                                                                      GBPm              GBPm             GBPm 
 
      Amount receivable for the sale of goods 
      and services                                                   677.6             611.5            647.6 
    Allowance for doubtful debts                                  (111.9)            (62.8)            (48.8) 
                                                           ---------------  ---------------- 
                                                                   565.7             548.7            598.8 
    Other debtors and prepayments                                   66.3              45.9             53.9 
                                                           ---------------  ---------------- 
                                                                   632.0             594.6            652.7 
                                                           ---------------  ---------------- 
 
 
 
      Movement in the allowance for doubtful debts 
 
      Balance at the beginning of the period (originally 
      reported)                                                       48.8              64.7             64.7 
    Adjustment on initial application of IFRS9                      67.2                   -              - 
                                                           ---------------  ---------------- 
    Balance at the beginning of the period (restated)              116.0              64.7             64.7 
    Amounts charged to the income statement                         62.5              54.3             99.5 
    Amounts written off                                            (66.6)            (56.2)          (115.4) 
                                                           ---------------  ---------------- 
    Balance at the end of the period                               111.9              62.8             48.8 
                                                           ---------------  ---------------- 
 
 
 
      Impact of the new impairment model 
   The Group has determined that the application of IFRS 9's impairment requirements 
    at 4 March 2018 results in an additional impairment allowance as follows: 
 
                                                                                                         GBPm 
    Loss allowance as at 3 March 2018 under 
     IAS39                                                                            48.8 
    Additional impairment recognised at 5 March 
     2018 on trade recievables as at 4 March 
     2018                                                                             67.2 
                                                                            ---------------- 
    Loss allowance as at 4 March 2018 under 
     IFRS9                                                                           116.0 
                                                                            ---------------- 
 
 
 
     Exposures were segmented based on common credit risk characteristics such as 
     behavioural score and age of relationship. 
   Actual credit loss experience was adjusted by scalar factors to reflect differences 
    between economic conditions during the period over which the historical data 
    was collected, 
    current conditions and the Group's view of economic conditions over the expected 
     lives of the receivables. Scalar factors were based on forecast unemployment 
   rates and inflation adjusted average weekly earnings. 
 
      Other debtors and prepayments 
    'Other debtors and prepayments' includes a net VAT debtor, comprising the VAT 
     liability which arises from day to day trading, together with amounts in relation 
     to matters 
    which are in dispute with HMRC. The Group has on-going discussions with HMRC 
     in respect of a number of VAT positions. The calculation of the Group's potential 
     liabilities 
    or assets in respect of these involves a degree of estimation and judgement in 
     respect of items whose tax treatment cannot be finally determined until resolution 
     has been 
    reached with HMRC or, as appropriate, through legal processes. Issues can, and 
     often do, take a number of years to resolve. 
 
      In respect of VAT, the Group has provided a total of GBP3.1m (H1 FY18: GBP5.4m) 
      in respect of future payments which the Directors' have a reasonable expectation 
      of making in 
    settlement of these historical positions. 
 
      In addition and separate to the above positions, the Group continues to be in 
      discussion with HMRC in relation to the VAT consequences of the allocation of 
      certain costs 
    between our retail and credit businesses. At this stage it is not possible to 
     determine how the matter will be resolved. 
 
      Within our half year end VAT debtor is an asset of GBP42.8m (H1 FY18: GBP36.0m) 
      which has arisen as a result of cash payments made under protective assessments 
      raised by 
    HMRC and the Group estimates that a further GBP5.5m could be paid under this 
     assessment in the forthcoming year. Based on the advice of external tax advisors, 
     together with 
    legal counsel's opinion on certain elements of the cost allocation, we believe 
     that we will recover this amount in full from HMRC and we are engaged in a legal 
     process to do so. 
 
      The inherent uncertainty regarding the outcome of these positions means the eventual 
      realisation could differ from the accounting estimates and therefore impact the 
    Group's future results and cash flows. Based upon the amounts reflected in the 
     balance sheet as at 1 September 2018, the Directors estimate that the unfavourable 
     settlement 
    of these cases could result in a charge to the income statement of up to GBP53.1m 
     (including the full write off of the VAT debtor noted above) and a cash payment 
     to HMRC of up 
    to GBP10.3m, with an ongoing charge to the income statement of up to GBP12.3m 
     per financial year. 
 
      The favourable settlement of these cases would result in a repayment of tax and 
      associated interest of up to GBP41.2m and an associated credit to the income 
      statement of GBPnil. 
 
 
     Notes to the unaudited condensed consolidated financial statements 
 
      12. Dividends 
    The directors have declared and approved an interim dividend of 2.83 
     pence per share (H1 FY18 5.67p). 
    This will be paid on 11 January 2019 to shareholders on the register 
     at the close of business on 14 December 2018. 
    During H1 FY19 dividends of GBP24.2m relating to FY18 were paid. 
 
      13. Provisions 
                                                   Customer                 Store Closures 
                                                    Redress                                         Total 
                                                           GBPm                       GBPm           GBPm 
    Balance at 4 March 2017                             19.9                             -         19.9 
    Provisions made during the period                   40.0                          13.8         53.8 
    Provisions used during the period                     (6.5)                      (0.3)         (6.8) 
    Provisions reversed through the period                    -                          -           - 
                                             ------------------  ------------------------- 
    Balance at 2 September 2017                         53.4                          13.5         66.9 
    Provisions made during the period                         -                      (2.7)         (2.7) 
    Provisions used during the period                  (10.6)                        (3.9)        (14.5) 
    Provisions reversed through the period                    -                      (0.5)         (0.5) 
                                             ------------------  ------------------------- 
    Balance at 3 March 2018                             42.8                           6.4         49.2 
    Provisions made during the period                   22.4                          11.0         33.4 
    Provisions used during the period                  (32.2)                        (3.5)        (35.7) 
    Provisions reversed through the period                    -                          -           - 
                                             ------------------  ------------------------- 
    Balance at 1 September 2018                         33.0                          13.9         46.9 
                                             ------------------  ------------------------- 
 
 
 
      Non Current                                             -                          -            - 
    Current                                             33.0                          13.9         46.9 
                                             ------------------  ------------------------- 
    Balance at 1 September 2018                         33.0                          13.9         46.9 
                                             ------------------  ------------------------- 
 
 
 
      Store Closures 
    At the end of H1 FY19, the decision was made to close all stores, 
     and these were subsequently closed in August 2018. 
    The costs have been treated as an exceptional item and detailed separately 
     on the income statement as per note 5. The provision is made in 
    respect of onerous lease obligations and other related store closure 
     costs. It is expected that the majority of these costs will have been 
     settled 
    by the year end other than the onerous lease provision which will 
     run to the earlier of the break clause or lease expiry for all stores. 
     The provision 
    brought forward is net of an estimate of potential sub- letting income. 
    Customer redress 
    The provision relates to the Group's liabilities in respect of costs 
     expected to be incurred in respect of payments for historic financial 
     services 
    customer redress, which represents the best estimate of the known 
     regulatory obligations, taking into account factors including risk 
     and uncertainty. 
    As at 1 September 2018 the Group holds a provision of GBP33.0m (H1 
     FY18, GBP53.4m) in respect of the anticipated costs of historic financial 
     services 
    customer redress. Of this amount GBP18.8m relates to certain insurance 
     products where management have identified flaws in the product design, 
     the 
    remaining GBP14.2m relates to historical customer redress. These amounts 
     include a provision of GBP0.4m (H1 FY18, GBP2.1m) in relation to administration 
    expenses. 
    The Plevin court ruling was made in November 2017, which meant that 
     if more than 50% of a consumer's PPI payments were paid as commission 
    and this was not explained to them at the time, they could claim back 
     payments plus interest. This, combined with an increase in marketing 
     activity by 
    the FCA, to raise awareness of the August 2019 PPI deadline, appears 
     to have had the effect of increasing the volume of claims across the 
     industry. In 
    the period to 1 September 2018, a charge of GBP22.4m has been recognised 
     to reflect an updated estimate following an increase in the volume 
     of claims 
    experienced and the latest assessment of the expected uphold rate 
     and average redress per claim. 
    The principal sensitivities in the customer redress calculation are: 
     volumes of policies affected, claim rate, uphold rate and average 
     redress amount. 
 
                                                 26 weeks             26 weeks                    52 weeks to 
                                                 to                   to 
                                                  01-Sep-18            02-Sep-17                  03-Mar-18 
                                                           GBPm                       GBPm          GBPm 
 
     +/- 10% in claims volumes                          +/- 2.0              +/- 0.7              +/- 9.9 
                                             ------------------  ------------------------- 
   +/- 5% (FY18, 10%) in uphold rate                  +/- 0.1              +/- 0.5               +/- 4.4 
                                             ------------------  ------------------------- 
   +/- 10% in average redress amount                  +/- 0.6              +/- 0.7               +/- 9.9 
                                             ------------------  ------------------------- 
 
 
     Notes to the unaudited condensed consolidated financial statements 
 
     Responsibility statement of the directors in respect of the half-yearly financial 
     report 
   We confirm that to the best of our knowledge: 
 
      *    the condensed set of financial statements has been 
           prepared in accordance with IAS 34 Interim Financial 
           Reporting as adopted 
    by the EU 
 
      *    the interim management report includes a fair review 
           of the information required by: 
   (a) DTR 4.2.7R of the Disclosure Guidance and Transparency Rules, being an 
    indication of important events that have occurred 
    during the first 26 weeks of the financial year and their impact on the condensed 
     set of financial statements; and a description of 
    the principal risks and uncertainties for the remaining 26 weeks of the year; 
     and 
   (b) DTR 4.2.8R of the Disclosure Guidance and Transparency Rules, being related 
    party transactions that have taken place in the 
    first 26 weeks of the current financial year and that have materially affected 
     the financial position or performance of the 
   entity during that period; and any changes in the related party transactions 
    described in the last annual report that could do so. 
   This report was approved by the Board of Directors on 11 October 2018. 
 
     Stephen Johnson                                  Craig Lovelace 
   Interim Chief Executive                          Chief Financial Officer 
 
 
   Independent review report to N Brown Group plc 
 
     Conclusion 
   We have been engaged by the company to review the condensed set of financial statements 
    in the half-yearly financial report for the 26 weeks ended 1 September 2018 which 
    comprises the condensed consolidated income statement, the condensed consolidated 
    statement of comprehensive income, the condensed consolidated balance sheet, the 
    condensed consolidated cash flow statement, the condensed consolidated statement 
    of changes in equity and related explanatory notes. 
 
     Based on our review, nothing has come to our attention that causes us to believe 
     that the condensed set of financial statements in the half-yearly financial report 
     for the 26 weeks ended 1 September 2018 is not prepared, in all material respects, 
     in accordance with IAS 34 Interim Financial Reporting as adopted by the EU and 
     the Disclosure Guidance and Transparency Rules ("the DTR") of the UK's Financial 
     Conduct Authority ("the UK FCA"). 
 
     Scope of review 
   We conducted our review in accordance with International Standard on Review Engagements 
    (UK and Ireland) 2410 Review of Interim Financial Information Performed by the 
    Independent Auditor of the Entity issued by the Auditing Practices Board for use 
    in the UK. A review of interim financial information consists of making enquiries, 
    primarily of persons responsible for financial and accounting matters, and applying 
    analytical and other review procedures. We read the other information contained 
    in the half-yearly financial report and consider whether it contains any apparent 
    misstatements or material inconsistencies with the information in the condensed 
    set of financial statements. 
   A review is substantially less in scope than an audit conducted in accordance 
    with International Standards on Auditing (UK) and consequently does not enable 
    us to obtain assurance that we would become aware of all significant matters that 
    might be identified in an audit. Accordingly, we do not express an audit opinion. 
   Directors' responsibilities 
   The half-yearly financial report is the responsibility of, and has been approved 
    by, the directors. The directors are responsible for preparing the half- yearly 
    financial report in accordance with the DTR of the UK FCA 
   As disclosed in note1, the annual financial statements of the group are prepared 
    in accordance with International Financial Reporting Standards as adopted by the 
    EU. The directors are responsible for preparing the condensed set of financial 
    statements included in the half-yearly financial report in accordance with IAS 
    34 as adopted by the EU. 
   Our responsibility 
   Our responsibility is to express to the company a conclusion on the condensed 
    set of financial statements in the half-yearly financial report based on our review. 
   The purpose of our review work and whom we owe our responsibilities 
   This report is made solely to the company in accordance with the terms of our 
    engagement to assist the company in meeting the requirements of the DTR of the 
    UK FCA. Our review has been undertaken so that we might state to the company those 
    matters we are required to state to it in this report and for no other purpose. 
    To the fullest extent permitted by law, we do not accept or assume responsibility 
    to anyone other than the company for our review work, for this report, or for 
    the conclusions we have reached. 
 
 
 
     Stuart Burdass 
   for and behalf of KPMG LLP 
   Chartered Accountants 
   1 St Peter's Square 
   Manchester 
   M2 3AE 
   11 October 2018 
 

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