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LLOY Lloyds Banking Group Plc

51.54
-0.24 (-0.46%)
Last Updated: 11:13:41
Delayed by 15 minutes
Share Name Share Symbol Market Type Share ISIN Share Description
Lloyds Banking Group Plc LSE:LLOY London Ordinary Share GB0008706128 ORD 10P
  Price Change % Change Share Price Bid Price Offer Price High Price Low Price Open Price Shares Traded Last Trade
  -0.24 -0.46% 51.54 51.54 51.58 52.18 51.16 51.42 27,445,134 11:13:41
Industry Sector Turnover Profit EPS - Basic PE Ratio Market Cap
Commercial Banks, Nec 23.74B 5.46B 0.0859 6.00 32.74B

Lloyds Banking Group PLC 2021 Q1 Interim Management Statement (7899W)

28/04/2021 7:00am

UK Regulatory


Lloyds Banking (LSE:LLOY)
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TIDMLLOY

RNS Number : 7899W

Lloyds Banking Group PLC

28 April 2021

Lloyds Banking Group plc

Q1 2021 Interim Management Statement

28 April 2021

RESULTS FOR THE THREE MONTHSED 31 MARCH 2021

"The coronavirus pandemic continues to have a significant impact on people, businesses and communities in the UK and around the world. Whilst we are seeing positive signs, notably the progress of the vaccine roll-out and the emergence from lockdown restrictions, the outlook remains uncertain. The Group remains absolutely focused on supporting its customers and Helping Britain Recover from the financial effects of the pandemic.

The long-run transformation of the Group has positioned the business well to address the challenges of the pandemic. We have made a strong start to the year with the quarterly results and on delivering Strategic Review 2021.

It is with both pride and sadness that I will step down as Group Chief Executive later this month. Most importantly, the Group is well placed for sustainable success and the publication of Strategic Review 2021 in February shows that the Group has clear execution outcomes for 2021, underpinned by long-term strategic vision. The Group also has exceptional people. I am very proud of all of our colleagues across the Group, who have again shown their continued dedication and relentless focus on supporting their customers through these challenging times."

António Horta-Osório, Group Chief Executive

"As this is António's last set of results, I would like to take this opportunity to thank him, on behalf of the Board, for his outstanding contribution. Over the last decade he has led the transformation of the business; delivering its purpose of Helping Britain Prosper whilst creating a truly customer focussed business underpinned by strong financial foundations."

Robin Budenberg, Chair

 
 
          HIGHLIGHTS FOR THE THREE MONTHSED 31 MARCH 2021 
   Solid financial performance reflects business momentum and improved 
                            economic outlook 
           *    Statutory profit after tax of GBP1,397 million 
                supported by business momentum and a release of 
              expected credit loss provisions, given the improved 
             economic outlook. Statutory return on tangible equity 
              of 13.9 per cent with tangible net assets per share 
                                 of 52.4 pence 
 
 
          *    Recovering trading surplus of GBP1,748 million, a 
             reduction of 12 per cent compared to the first three 
             months of 2020, but an increase of 21 per cent on the 
                             final quarter of 2020 
 
 
        *    Net income of GBP3.7 billion, down 7 per cent year on 
              year (up 2 per cent on the previous quarter), with 
               higher average interest-earning assets of GBP439 
               billion, net interest margin of 2.49 per cent and 
                        other income of GBP1.1 billion 
 
 
        *    Total costs of GBP1.9 billion down 2 per cent, driven 
                 by continued operating cost control and lower 
                               remediation costs 
 
 
         *    Asset quality remains strong with credit experience 
              benign. Net impairment credit of GBP323 million in 
             the quarter, driven by a GBP459 million release given 
                the UK's improved economic outlook. Management 
              judgements in respect of coronavirus retained, now 
              c.GBP1 billion including the GBP400 million central 
                      overlay taken in the fourth quarter 
 
 
           Balance sheet and capital strength further enhanced 
        *    Capital build of 54 basis points in the quarter with 
              CET1 ratio of 16.7 per cent, significantly ahead of 
                 the ongoing target of c.12.5 per cent, plus a 
               management buffer of c.1 per cent and regulatory 
                         requirements of c.11 per cent 
 
 
         *    Loans and advances up GBP3.3 billion in the quarter 
              to GBP443.5 billion, including GBP6.0 billion open 
                             mortgage book growth 
 
 
         *    Customer deposits up GBP11.7 billion in the quarter 
              to GBP462.4 billion with Retail current accounts up 
                                GBP5.6 billion 
 
 
           *    Loan to deposit ratio of 96 per cent provides a 
              strong liquidity position and significant potential 
                             to lend into recovery 
 
 
                                 Outlook 
         *    Given the solid financial performance in the first 
             quarter of 2021, the Group is enhancing its guidance 
                for 2021. Based on the Group's current economic 
                                 assumptions: 
 
 
         *    Net interest margin now expected to be in excess of 
                               245 basis points 
 
 
            *    Operating costs to reduce to c.GBP7.5 billion 
 
 
         *    Net asset quality ratio now expected to be below 25 
                                 basis points 
 
 
        *    Risk-weighted assets in 2021 to be broadly stable on 
                                     2020 
 
 
         *    Statutory return on tangible equity now expected to 
                 be between 8 and 10 per cent, excluding c.2.5 
                percentage point benefit from tax rate changes 
 
 
             *    Accruing dividends with intention to resume 
             progressive and sustainable ordinary dividend policy 
 
 

INCOME STATEMENT - UNDERLYING BASIS

 
                                    Quarter   Quarter            Quarter 
                                      ended     ended              ended 
                                     31 Mar    31 Mar             31 Dec 
                                       2021      2020   Change      2020     Change 
                                       GBPm      GBPm        %      GBPm          % 
 
Net interest income                   2,677     2,950      (9)     2,677        - 
Other income                          1,135     1,226      (7)     1,066        6 
Operating lease depreciation          (148)     (224)       34     (150)        1 
                                   --------  --------           -------- 
Net income                            3,664     3,952      (7)     3,593        2 
                                   --------  --------           -------- 
Operating costs                     (1,851)   (1,877)        1   (2,028)        9 
Remediation                            (65)      (87)       25     (125)       48 
                                   --------  --------           -------- 
Total costs                         (1,916)   (1,964)        2   (2,153)       11 
                                   --------  --------           -------- 
Trading surplus                       1,748     1,988     (12)     1,440       21 
Impairment                              323   (1,430)              (128) 
                                   --------  --------           -------- 
Underlying profit                     2,071       558              1,312       58 
Restructuring                         (173)      (63)              (233)       26 
Volatility and other items                -     (421)              (202) 
Payment protection insurance 
 provision                                -         -               (85) 
                                   --------  --------           -------- 
Statutory profit before tax           1,898        74                792 
Tax (expense) credit                  (501)       406              (112) 
                                   --------  --------           -------- 
Statutory profit after tax            1,397       480                680 
                                   --------  --------           -------- 
 
Earnings per share                     1.8p      0.5p               0.7p 
 
Banking net interest margin           2.49%     2.79%   (30)bp     2.46%        3bp 
Average interest-earning banking 
 assets                            GBP439bn  GBP432bn        2  GBP437bn        1 
Cost:income ratio                     52.3%     49.7%    2.6pp     59.9%    (7.6)pp 
Asset quality ratio                 (0.29)%     1.30%  (159)bp     0.11%     (40)bp 
Return on tangible equity             13.9%      3.7%   10.2pp      5.9%      8.0pp 
 

KEY BALANCE SHEET METRICS

 
                                        At 31 
                                          Mar      At 31  Change      At 31     Change 
                                         2021   Mar 2020       %   Dec 2020          % 
 
Loans and advances to customers(1)   GBP444bn   GBP443bn       -   GBP440bn        1 
Customer deposits(2)                 GBP462bn   GBP428bn       8   GBP451bn        3 
Loan to deposit ratio                     96%       103%   (7)pp        98%      (2)pp 
CET1 ratio(3)                           16.7%      14.2%   2.5pp      16.2%      0.5pp 
CET1 ratio pre IFRS 9 transitional 
 relief(3,4)                            15.8%      13.9%   1.9pp      15.0%      0.8pp 
Transitional MREL ratio(3)              36.1%      34.5%   1.6pp      36.4%    (0.3)pp 
UK leverage ratio(3)                     6.0%       5.3%   0.7pp       5.8%      0.2pp 
Risk-weighted assets                 GBP199bn   GBP209bn     (5)   GBP203bn      (2) 
Wholesale funding                    GBP106bn   GBP126bn    (16)   GBP109bn      (4) 
Liquidity coverage ratio (12 
 month average)                          134%       138%   (4)pp       136%      (2)pp 
Tangible net assets per share           52.4p      57.4p  (5.0)p      52.3p       0.1p 
 

(1) Excludes reverse repos of GBP52.8 billion (31 March 2020: GBP55.2 billion; 31 December 2020: GBP58.6 billion).

(2) Excludes repos of GBP8.5 billion (31 March 2020: GBP9.4 billion; 31 December 2020: GBP9.4 billion).

(3) Incorporating profits for the period that remain subject to formal verification in accordance with the Capital Requirements Regulation.

(4) CET1 ratio pre IFRS 9 transitional relief reflects the full impact of IFRS 9, prior to the application of transitional arrangements for capital that provide relief for the impact of IFRS 9.

QUARTERLY INFORMATION

 
                                      Quarter   Quarter   Quarter   Quarter   Quarter 
                                        ended     ended     ended     ended     ended 
                                       31 Mar    31 Dec    30 Sep    30 Jun    31 Mar 
                                         2021      2020      2020      2020      2020 
                                         GBPm      GBPm      GBPm      GBPm      GBPm 
 
Net interest income                     2,677     2,677     2,618     2,528     2,950 
Other income                            1,135     1,066       988     1,235     1,226 
Operating lease depreciation            (148)     (150)     (208)     (302)     (224) 
                                     --------  --------  --------  --------  -------- 
Net income                              3,664     3,593     3,398     3,461     3,952 
                                     --------  --------  --------  --------  -------- 
Operating costs                       (1,851)   (2,028)   (1,858)   (1,822)   (1,877) 
Remediation                              (65)     (125)      (77)      (90)      (87) 
                                     --------  --------  --------  --------  -------- 
Total costs                           (1,916)   (2,153)   (1,935)   (1,912)   (1,964) 
                                     --------  --------  --------  --------  -------- 
Trading surplus                         1,748     1,440     1,463     1,549     1,988 
Impairment                                323     (128)     (301)   (2,388)   (1,430) 
                                     --------  --------  --------  --------  -------- 
Underlying profit (loss)                2,071     1,312     1,162     (839)       558 
Restructuring                           (173)     (233)     (155)      (70)      (63) 
Volatility and other items                  -     (202)        29       233     (421) 
Payment protection insurance 
 provision                                  -      (85)         -         -         - 
                                     --------  --------  --------  --------  -------- 
Statutory profit (loss) before 
 tax                                    1,898       792     1,036     (676)        74 
Tax (expense) credit                    (501)     (112)     (348)       215       406 
                                     --------  --------  --------  --------  -------- 
Statutory profit (loss) after 
 tax                                    1,397       680       688     (461)       480 
                                     --------  --------  --------  --------  -------- 
 
Banking net interest margin             2.49%     2.46%     2.42%     2.40%     2.79% 
Average interest-earning banking 
 assets                              GBP439bn  GBP437bn  GBP436bn  GBP435bn  GBP432bn 
 
Cost:income ratio                       52.3%     59.9%     56.9%     55.2%     49.7% 
 
Asset quality ratio                   (0.29)%     0.11%     0.27%     2.16%     1.30% 
Gross asset quality ratio             (0.18)%     0.16%     0.28%     2.19%     1.35% 
 
Return on tangible equity(1)            13.9%      5.9%      6.0%    (6.1)%      3.7% 
 
Loans and advances to customers(2)   GBP444bn  GBP440bn  GBP439bn  GBP440bn  GBP443bn 
Customer deposits(3)                 GBP462bn  GBP451bn  GBP447bn  GBP441bn  GBP428bn 
Loan to deposit ratio                     96%       98%       98%      100%      103% 
Risk-weighted assets                 GBP199bn  GBP203bn  GBP205bn  GBP207bn  GBP209bn 
Tangible net assets per share           52.4p     52.3p     52.2p     51.6p     57.4p 
 

(1) Revised basis, calculation shown on page 10.

(2) Excludes reverse repos.

(3) Excludes repos.

BALANCE SHEET ANALYSIS

 
                                        At 31 
                                          Mar      At 31              At 31 
                                         2021   Mar 2020  Change   Dec 2020    Change 
                                        GBPbn      GBPbn       %      GBPbn         % 
 
Loans and advances to customers 
Open mortgage book                      283.3      268.1       6      277.3       2 
Closed mortgage book                     15.9       17.9    (11)       16.5     (4) 
Credit cards                             13.5       16.7    (19)       14.3     (6) 
UK Retail unsecured loans                 7.8        8.6     (9)        8.0     (3) 
UK Motor Finance                         14.9       15.8     (6)       14.7       1 
Overdrafts                                0.9        1.2    (25)        0.9       - 
Retail other(1)                          10.3        9.3      11       10.4     (1) 
SME(2)                                   41.1       32.0      28       40.6       1 
Mid Corporates                            4.0        4.7    (15)        4.1     (2) 
Corporate and Institutional              45.6       60.9    (25)       46.0     (1) 
Commercial Banking other                  4.1        4.9    (16)        4.3     (5) 
Wealth                                    1.0        0.9      11        0.9      11 
Central items                             1.1        2.1    (48)        2.2    (50) 
                                      -------  ---------          --------- 
Loans and advances to customers(3)      443.5      443.1       -      440.2       1 
                                      -------  ---------          --------- 
 
Customer deposits 
Retail current accounts                 103.0       79.9      29       97.4       6 
Commercial current accounts(2,4)         47.2       34.5      37       47.6     (1) 
Retail relationship savings 
 accounts                               158.2      144.1      10      154.1       3 
Retail tactical savings accounts         13.8       12.7       9       14.0     (1) 
Commercial deposits(2,5)                125.5      142.5    (12)      122.7       2 
Wealth                                   14.1       13.3       6       14.1       - 
Central items                             0.6        1.4    (57)        0.8    (25) 
                                      -------  ---------          --------- 
Total customer deposits(6)              462.4      428.4       8      450.7       3 
                                      -------  ---------          --------- 
 
Total assets                            869.5      861.7       1      871.3       - 
Total liabilities                       820.0      809.0       1      821.9       - 
 
Ordinary shareholders' equity            43.4       46.6     (7)       43.3       - 
Other equity instruments                  5.9        5.9       -        5.9       - 
Non-controlling interests                 0.2        0.2       -        0.2       - 
                                      -------  ---------          --------- 
Total equity                             49.5       52.7     (6)       49.4       - 
                                      -------  ---------          --------- 
 
Ordinary shares in issue, excluding 
 own shares                           70,936m    70,411m       1    70,812m       - 
 

(1) Primarily Europe.

(2) Includes Retail Business Banking.

(3) Excludes reverse repos.

(4) Primarily non interest-bearing Commercial Banking current accounts.

(5) Primarily Commercial Banking interest-bearing accounts.

(6) Excludes repos.

REVIEW OF PERFORMANCE

Solid financial performance reflects business momentum and improved economic outlook

The Group's statutory profit before tax for the first quarter of 2021 was GBP1,898 million, benefiting from solid business momentum and a net impairment credit as a result of the UK's improved economic outlook. Underlying profit was GBP2,071 million, compared to GBP558 million in the first three months of 2020, reflecting both the improved impairment outcome and lower total costs, partially offset by lower net income. Trading surplus is recovering at GBP1,748 million, down 12 per cent compared to the first three months of 2020, but up 21 per cent on the fourth quarter of 2020.

Net income

Net interest income of GBP2,677 million was down 9 per cent year on year, impacted by a reduced banking net interest margin of 2.49 per cent, reflecting the lower rate environment. The Group's banking net interest margin was up 3 basis points compared to the fourth quarter of 2020 reflecting the continued optimisation of the Corporate and Institutional book within Commercial Banking, strong customer deposit inflows and funding and capital benefits following the liability management exercise in the fourth quarter of 2020. Relative to the fourth quarter of 2020, lower structural hedge net interest income was largely offset by growth in mortgage volumes at attractive margins.

Average interest-earning banking assets were up 2 per cent compared to the first quarter of 2020 at GBP439 billion, driven by growth in the open mortgage book and an increase in government-backed lending. This was partially offset by lower balances in credit cards, motor finance and unsecured personal loans, as well as the effects of the continued optimisation of the Corporate and Institutional book within Commercial Banking. Low single-digit percentage growth in average interest-earning assets is now expected in 2021.

The Group manages the risk to its earnings and capital from movements in interest rates centrally by hedging the net liabilities which are stable or less sensitive to movements in rates. As at 31 March 2021 the Group's structural hedge had an approved capacity of GBP210 billion (in-line with year-end 2020), a nominal balance of GBP207 billion (31 December 2020: GBP186 billion) which has increased towards approved capacity and a weighted-average duration of around three-and-a-half years (31 December 2020: around two-and-a-half years). The Group generated GBP0.5 billion (on a 3 month LIBOR basis) of gross income from the structural hedge balances in the first quarter of 2021 (first quarter of 2020: GBP0.7 billion, fourth quarter of 2020: GBP0.5 billion) with emerging benefits from higher market rates seen in the quarter. Following the end of the quarter, the Group's approved structural hedge capacity has been increased to GBP225 billion, capturing part of the liability growth since the beginning of 2020 and reflecting the Group's continued success in attracting current account balances over the last year.

The Group now expects the net interest margin for 2021 to be in excess of 245 basis points.

Other income of GBP1,135 million was 7 per cent lower than in the first quarter of 2020 reflecting lower levels of customer activity and new business as a consequence of the coronavirus pandemic, particularly within Retail and Insurance and Wealth. This was in part mitigated by strong performance in the Group's equity investment businesses. In aggregate the Group's other income was up 6 per cent relative to the fourth quarter of 2020, when the Group took a charge in Insurance and Wealth for the annual basis review.

Operating lease depreciation reduced to GBP148 million (three months to 31 March 2020: GBP224 million) as a result of the continued impact of a smaller Lex fleet size, combined with a benefit from the more resilient used car price outlook of

c.GBP30 million.

Total costs

Total costs of GBP1,916 million were 2 per cent lower than in the first three months of 2020, driven by continued control of operating costs, down 1 per cent at GBP1,851 million whilst continuing to prioritise investment in the business.

The Group continues to expect operating costs for 2021 to reduce to c.GBP7.5 billion including net coronavirus-related costs and compensation headwinds.

REVIEW OF PERFORMANCE (continued)

Remediation charges of GBP65 million (three months to 31 March 2020: GBP87 million) were related to pre-existing programmes. As highlighted in the 2020 results, in relation to HBOS Reading, decisions from the independent panel re-review on direct and consequential losses will start to be issued during 2021. This is likely to result in further charges but it is not possible to estimate the potential impact at this stage.

Impairment

The impairment charge in the quarter was a net credit of GBP323 million, compared to a charge of GBP1,430 million in the first quarter of 2020. The net credit in the quarter was driven by continued strong asset quality with a low charge of GBP209 million given the continued benign credit environment and a GBP459 million release of expected credit loss (ECL) allowances resulting from improvements to the UK's economic outlook. The Group has retained the judgemental overlays applied at year end and has continued to offset modelled releases not deemed reflective of underlying risk. Management judgements in respect of coronavirus of c.GBP1 billion (31 December 2020: c.GBP0.9 billion) include a central GBP400 million overlay (31 December 2020: GBP400 million), as well as c.GBP600 million of judgements within the underlying portfolios (31 December 2020: c.GBP500 million).

The Group's ECL allowance reduced in the quarter from GBP6.9 billion to GBP6.2 billion, of which GBP459 million resulted from improvements to the economic outlook, including the impact of the extension of the Government's Coronavirus Job Retention Scheme. Reductions in Commercial Banking ECL also reflect improved outcomes on restructuring cases, lower flows to default and recent reductions in exposures due to asset optimisation.

The ECL allowance remains high by historical standards and is consistent with the Group's updated macroeconomic projections. It assumes that a large proportion of expected losses will crystallise over the next 12 to 18 months as support measures subside and unemployment increases.

Observed credit performance has remained stable in the quarter, with the flow of assets into arrears, defaults and write-offs remaining at low levels in part due to the continued effectiveness of support schemes, including the Coronavirus Job Retention Scheme and payment holidays extended by the Group which have now largely matured. The Group has maintained judgemental ECL allowances in respect of losses assumed to have been suppressed over the last 12 months by support schemes, given that cumulative losses remain lower than would have ordinarily been anticipated.

The Group's GBP400 million central overlay was added at year end in recognition of the significant uncertainty with regard to the efficacy of the vaccine, the vaccination rollout, potential virus mutations and economic performance post lockdown restrictions and Government support. Although the base case outlook has improved in the first quarter, the Group still considers these risks to remain and that the conditioning assumptions for the base case and associated scenarios around this do not necessarily capture these unprecedented risks.

Given the benefit recognised in the first quarter of the year, the full year charge is now expected to be materially lower than the guidance set out at year-end. Based on the Group's improved economic assumptions, the net asset quality ratio for 2021 is now expected to be below 25 basis points.

REVIEW OF PERFORMANCE (continued)

Impairment charge

 
                                     Quarter  Quarter           Quarter 
                                       ended    ended             ended 
                                      31 Mar   31 Mar            31 Dec 
                                        2021     2020   Change     2020    Change 
                                        GBPm     GBPm        %     GBPm         % 
 
Charges pre-updated multiple 
 economic scenarios(1) 
                                     -------  -------           ------- 
 Retail                                  321      325        1      383      16 
 Commercial Banking                    (111)       52                41 
 Other                                   (1)      (9)       89      (6)      83 
                                     -------  -------           ------- 
                                         209      368       43      418      50 
Coronavirus impacted restructuring 
 cases(2)                               (73)      218              (31) 
Updated economic outlook: 
                                     -------  -------           ------- 
 Retail                                (240)      564             (417)      42 
 Commercial Banking                    (219)      280              (42) 
 Other                                     -        -               200 
                                     -------  -------           ------- 
                                       (459)      844             (259)    (77) 
                                     -------  -------           ------- 
Impairment (credit) charge             (323)    1,430               128 
                                     -------  -------           ------- 
 
Asset quality ratio                  (0.29)%    1.30%  (159)bp    0.11%    (40)bp 
Gross asset quality ratio            (0.18)%    1.35%  (153)bp    0.16%    (34)bp 
 

(1) Charges based on economic assumptions as at 31 December 2019.

(2) Additional (releases)/charges on cases subject to restructuring at the end of 2019, where the coronavirus pandemic is considered to have had a direct effect upon the recovery strategy.

ECL allowance as a percentage of drawn balances

 
                                                       At 31     At 31 
                                                         Mar       Dec 
                                                     2021(1)   2020(1)     Change 
                                                        GBPm      GBPm          % 
 
Stage 2 gross loans and advances to customers         53,626    60,514     (11) 
Stage 2 loans and advances to customers as 
 % of total                                            10.7%     12.0%    (1.3)pp 
Stage 2 ECL allowances(2)                              2,384     2,727     (13) 
Stage 2 ECL allowances(2) as % of Stage 2 
 drawn balances                                         4.4%      4.5%    (0.1)pp 
 
Stage 3 gross loans and advances to customers          8,970     9,089      (1) 
Stage 3 loans and advances to customers as 
 a % of total                                           1.8%      1.8%        - 
Stage 3 ECL allowances(2)                              2,348     2,508      (6) 
Stage 3 ECL allowances(2) as % of Stage 3 
 drawn balances(3)                                     27.1%     28.6%    (1.5)pp 
 
Total loans and advances to customers(4)             502,055   505,129      (1) 
Total ECL allowance(2)                                 6,194     6,832      (9) 
Total ECL allowances(2) as % of drawn balances(3)       1.2%      1.4%    (0.2)pp 
 

(1) Underlying basis. Refer to basis of presentation on page 19.

(2) Expected credit loss.

(3) Total and Stage 3 ECL allowances as a percentage of drawn balances are calculated excluding loans in recoveries in Retail and Commercial Banking of GBP321 million (31 December 2020: GBP317 million). Comparatives restated to reflect exclusion of Commercial Banking recoveries.

(4) Includes reverse repos of GBP52.8 billion (31 December 2020: GBP58.6 billion).

REVIEW OF PERFORMANCE (continued)

Statutory profit

Restructuring costs of GBP173 million, up from GBP63 million in the first quarter of 2020 but down from GBP233 million in the fourth quarter of 2020, reflected increased severance and technology research and development costs, as well as slightly higher property transformation costs. Volatility and other items reduced to net nil in the first quarter of 2021 (three months to 31 March 2020: net loss of GBP421 million) with positive insurance volatility and other gains offsetting fair value unwind and the amortisation of purchased intangibles.

Return on tangible equity for the period was 13.9 per cent (three months to 31 March 2020: 3.7 per cent) and earnings per share were 1.8 pence (three months to 31 March 2020: 0.5 pence), both reflecting the benefit of the impairment credit.

The Group recognised a tax expense of GBP501 million in the period compared to a credit of GBP406 million in the first three months of 2020. The prior year credit included an uplift in deferred tax assets following the announcement by the UK Government that it would maintain the corporation tax rate at 19 per cent. On 3 March 2021, the Government announced its intention to increase the rate of corporation tax from 19 per cent to 25 per cent with effect from 1 April 2023. Had this change in corporation tax rate been substantively enacted at 31 March 2021, the impact would have been to recognise a c.GBP1 billion deferred tax credit in the income statement and a c.GBP150 million debit within other comprehensive income, increasing the Group's net deferred tax asset by c.GBP850 million.

Given the improved outlook for both the net interest margin and asset quality ratio, the statutory return on tangible equity for 2021 is now expected to be between 8 and 10 per cent, excluding a c.2.5 percentage point benefit from tax rate changes.

Balance sheet

Loans and advances to customers were up GBP3.3 billion in the quarter at GBP443.5 billion, benefiting from an increase of GBP6.0 billion in the open mortgage book, more than offsetting lower unsecured Retail, Corporate and Institutional, and closed mortgage book balances. Customer deposits of GBP462.4 billion were up GBP11.7 billion in the quarter compared to GBP450.7 billion at 31 December 2020 and included a further increase in Retail current accounts of GBP5.6 billion to GBP103.0 billion. The Group's loan to deposit ratio of 96 per cent provides a strong liquidity position and significant potential to lend into recovery.

Capital

The Group's CET1 capital ratio has increased from 16.2 per cent at 31 December 2020 to 16.7 per cent, reflecting capital build in the quarter of 54 basis points, prior to the impact of the dividend accrual. Banking business capital build (pre impairments credit) of 55 basis points and underlying risk-weighted asset reductions of 31 basis points were partly offset by pension contributions and other movements of 26 basis points. The net impact of the impairments credit and partial release of IFRS 9 transitional relief during the quarter was a 6 basis points reduction which included 5 basis points relating to the phased reduction in static relief. The impact of the dividend accrual in the quarter equated to 5 basis points and is currently based upon a pro-rated amount of the 2020 full year dividend.

As previously noted the Group will update the market on interim dividend payments with the half-year results, subsequent to reviewing the PRA's update on distributions which is expected ahead of the half-year results reporting cycle for the large UK banks. In the interim the Group's dividend accrual has been made on an appropriately prudent basis (as set out above) in accordance with PRA guidance. As previously stated, the Board intends to resume its progressive and sustainable ordinary dividend policy with the dividend at a higher level than 2020.

The PRA is continuing to consult on a proposal to reverse the revised capital treatment of intangible software assets that was implemented in December 2020 via EU capital regulations. Should the PRA proceed with their proposal then the reinstatement of the original requirement to deduct these assets from capital will come into force during the year. This would lead to a c.50 basis points reduction in the Group's CET1 capital ratio (net of a reduction in associated risk-weighted assets) and based on the position at 31 March 2021 the ratio would reduce to 16.2 per cent.

REVIEW OF PERFORMANCE (continued)

Risk-weighted assets reduced by GBP3.8 billion during the quarter, primarily driven by optimisation activity undertaken in Commercial Banking of around GBP2.5 billion and foreign exchange and other market impacts of GBP1.1 billion, alongside limited credit migration and balance sheet growth. The Group continues to expect 2021 risk-weighted assets to be broadly stable on 2020.

The Board's view of the ongoing level of CET1 capital required by the Group to grow the business, meet regulatory requirements and cover uncertainties remains at c.12.5 per cent, plus a management buffer of c.1 per cent. The Group's CET1 capital regulatory requirement is currently c.11 per cent.

The transitional total capital ratio reduced to 23.0 per cent (31 December 2020: 23.3 per cent) and the transitional minimum requirement for own funds and eligible liabilities (MREL) reduced to 36.1 per cent (31 December 2020: 36.4 per cent) reflecting the impact of movements in rates and the annual reduction in transitional limits applied to legacy tier 1 and tier 2 instruments, which more than offset the increase in CET1 capital. The UK leverage ratio increased to 6.0 per cent.

ADDITIONAL FINANCIAL INFORMATION

   1.             Banking net interest margin and average interest-earning assets 
 
                                                      Quarter  Quarter 
                                                        ended    ended 
                                                       31 Mar   31 Mar 
                                                         2021     2020 
 
Group net interest income - statutory basis (GBPm)      2,266    5,185 
Insurance gross up (GBPm)                                 352  (2,265) 
Volatility and other items (GBPm)                          59       30 
                                                      -------  ------- 
Group net interest income - underlying basis (GBPm)     2,677    2,950 
Non-banking net interest expense (GBPm)                    26       44 
                                                      -------  ------- 
Banking net interest income - underlying basis 
 (GBPm)                                                 2,703    2,994 
                                                      -------  ------- 
 
Net loans and advances to customers (GBPbn)(1)          443.5    443.1 
Impairment provision and fair value adjustments 
 (GBPbn)                                                  5.7      4.8 
Non-banking items: 
Fee-based loans and advances (GBPbn)                    (4.9)    (7.6) 
Other non-banking (GBPbn)                               (1.8)    (3.1) 
                                                      -------  ------- 
Gross banking loans and advances (GBPbn)                442.5    437.2 
Averaging (GBPbn)                                       (3.1)    (5.6) 
                                                      -------  ------- 
Average interest-earning banking assets (GBPbn)         439.4    431.6 
                                                      -------  ------- 
 
Banking net interest margin (%)                          2.49     2.79 
 

(1) Excludes reverse repos.

   2.             Return on tangible equity 

As announced at the full year results, the Group has revised its definition of return on tangible equity. Statutory profit after tax is adjusted to deduct profit attributable to non-controlling interests and other equity holders and is divided by average tangible equity.

 
                                                        Quarter  Quarter 
                                                          ended    ended 
                                                         31 Mar   31 Mar 
                                                           2021     2020 
 
Average ordinary shareholders' equity (GBPbn)              43.3     44.1 
Average intangible assets (GBPbn)                         (6.2)    (6.1) 
                                                        -------  ------- 
Average tangible equity (GBPbn)                            37.1     38.0 
                                                        -------  ------- 
 
Group statutory profit after tax (GBPm)                   1,397      480 
Less profit attributable to non-controlling interests 
 and other equity holders (GBPm)                          (122)    (132) 
                                                        -------  ------- 
Adjusted statutory profit after tax (GBPm)(1)             1,275      348 
                                                        -------  ------- 
 
Return on tangible equity (%)(1)                           13.9      3.7 
 

(1) Revised basis, quarter ended 31 March 2020 restated.

ADDITIONAL FINANCIAL INFORMATION (continued)

   3.             Further impairment detail 

The analyses which follow have been presented on an underlying basis. Refer to basis of presentation on page 19.

Impairment charge by division

 
                          Quarter  Quarter          Quarter 
                            ended    ended            ended 
                           31 Mar   31 Mar           31 Dec 
                             2021     2020  Change     2020    Change 
                             GBPm     GBPm       %     GBPm         % 
 
 UK Mortgages                (72)      160            (146)      51 
 Credit cards                  28      349      92        8 
 Loans and overdrafts         108      225      52      146      26 
 UK Motor Finance              11       76      86     (42) 
 Other                          6       79      92        - 
                          -------  -------          ------- 
Retail                         81      889             (34) 
Commercial Banking          (403)      550             (32) 
Insurance and Wealth            -        1              (2) 
Central Items                 (1)     (10)      90      196 
                          -------  -------          ------- 
Total impairment charge     (323)    1,430              128 
                          -------  -------          ------- 
 

Movements in ECL by division on an underlying basis

 
                         ECL at                                        Income   ECL at 
                         31 Mar               Net ECL  Write-offs   statement   31 Dec 
                           2021   increase/(decrease)   and other      charge     2020 
                           GBPm                  GBPm        GBPm        GBPm     GBPm 
 
 UK Mortgages             1,518                  (87)        (15)        (72)    1,605 
 Credit cards               894                  (64)        (92)          28      958 
 Loans and overdrafts       707                   (8)       (116)         108      715 
 UK Motor Finance           503                     2         (9)          11      501 
 Other                      221                   (8)        (14)           6      229 
                        -------  --------------------  ----------  ----------  ------- 
Retail                    3,843                 (165)       (246)          81    4,008 
Commercial Banking        1,932                 (470)        (67)       (403)    2,402 
Other                       451                     1           2         (1)      450 
                        -------  --------------------  ----------  ----------  ------- 
Total(1)                  6,226                 (634)       (311)       (323)    6,860 
                        -------  --------------------  ----------  ----------  ------- 
 

(1) Total ECL includes GBP32 million relating to other non customer-related assets (31 December 2020: GBP28 million).

ADDITIONAL FINANCIAL INFORMATION (continued)

Group loans and advances to customers and expected credit loss allowances - underlying basis

 
                                    Stage    Stage    Stage 
                                        1        2        3    Total 
                                                                       Stage   Stage 
                                                                           2       3 
                                                                        as %    as % 
                                                                          of      of 
At 31 March 2021                     GBPm     GBPm     GBPm     GBPm   total   total 
 
Loans and advances to customers 
 UK Mortgages                     260,458   35,838    4,428  300,724    11.9     1.5 
 Credit cards                      10,632    3,189      352   14,173    22.5     2.5 
 Loans and overdrafts               7,652    1,439      324    9,415    15.3     3.4 
 UK Motor Finance                  12,947    2,256      232   15,435    14.6     1.5 
 Other                             18,170    1,218      182   19,570     6.2     0.9 
                                  -------  -------  -------  -------  ------  ------ 
Retail(1)                         309,859   43,940    5,518  359,317    12.2     1.5 
                                  -------  -------  -------  -------  ------  ------ 
 SME                               28,063    3,322      860   32,245    10.3     2.7 
 Other                             46,297    6,331    2,526   55,154    11.5     4.6 
                                  -------  -------  -------  -------  ------  ------ 
Commercial Banking                 74,360    9,653    3,386   87,399    11.0     3.9 
Insurance and Wealth                  856       33       59      948     3.5     6.2 
Central items(2)                   54,384        -        7   54,391       -       - 
                                  -------  -------  -------  -------  ------  ------ 
Total gross lending               439,459   53,626    8,970  502,055    10.7     1.8 
                                                                      ------  ------ 
ECL allowance on drawn balances   (1,273)  (2,186)  (2,340)  (5,799) 
                                  -------  -------  -------  ------- 
Net balance sheet carrying 
 value                            438,186   51,440    6,630  496,256 
                                  -------  -------  -------  ------- 
 
Group ECL allowance (drawn 
 and undrawn) 
 UK Mortgages                         100      751      667    1,518    49.5    43.9 
 Credit cards                         190      532      172      894    59.5    19.2 
 Loans and overdrafts                 210      334      163      707    47.2    23.1 
 UK Motor Finance(3)                  177      171      155      503    34.0    30.8 
 Other                                 51      117       53      221    52.9    24.0 
                                  -------  -------  -------  -------  ------  ------ 
Retail(1)                             728    1,905    1,210    3,843    49.6    31.5 
                                  -------  -------  -------  -------  ------  ------ 
 SME                                  130      162      123      415    39.0    29.6 
 Other                                193      316      999    1,508    21.0    66.2 
                                  -------  -------  -------  -------  ------  ------ 
Commercial Banking                    323      478    1,122    1,923    24.9    58.3 
Insurance and Wealth                   11        1       10       22     4.5    45.5 
Central items                         400        -        6      406       -     1.5 
                                  -------  -------  -------  -------  ------  ------ 
Total ECL allowance (drawn 
 and undrawn)                       1,462    2,384    2,348    6,194    38.5    37.9 
                                  -------  -------  -------  -------  ------  ------ 
 
Group ECL allowances (drawn 
 and undrawn) as a % of loans 
 and advances to customers(4) 
 UK Mortgages                           -      2.1     15.1      0.5 
 Credit cards                         1.8     16.7     59.7      6.3 
 Loans and overdrafts                 2.7     23.2     64.7      7.6 
 UK Motor Finance                     1.4      7.6     66.8      3.3 
 Other                                0.3      9.6     40.2      1.1 
                                  -------  -------  -------  ------- 
Retail(1)                             0.2      4.3     22.7      1.1 
                                  -------  -------  -------  ------- 
 SME                                  0.5      4.9     16.8      1.3 
 Other                                0.4      5.0     39.6      2.7 
                                  -------  -------  -------  ------- 
Commercial Banking                    0.4      5.0     34.5      2.2 
Insurance and Wealth                  1.3      3.0     16.9      2.3 
Central items                         0.7        -     85.7      0.7 
                                  -------  -------  -------  ------- 
Total ECL allowances (drawn 
 and undrawn) as a % of loans 
 and advances to customers            0.3      4.4     27.1      1.2 
                                  -------  -------  -------  ------- 
 

(1) Retail balances exclude the impact of the HBOS and MBNA acquisition related adjustments.

(2) Includes reverse repos of GBP52.8 billion.

(3) UK Motor Finance for Stages 1 and 2 include GBP168 million relating to provisions against residual values of vehicles subject to finance leasing agreements. These provisions are included within the calculation of coverage ratios.

(4) Total and Stage 3 ECL allowances as a percentage of drawn balances exclude loans in recoveries in Retail of GBP186 million, and in Commercial Banking of GBP135 million.

ADDITIONAL FINANCIAL INFORMATION (continued)

 
                                    Stage    Stage    Stage 
                                        1        2        3    Total 
                                                                       Stage   Stage 
                                                                           2       3 
                                                                        as %    as % 
                                                                          of      of 
At 31 December 2020                  GBPm     GBPm     GBPm     GBPm   total   total 
 
Loans and advances to customers 
 UK Mortgages                     253,043   37,882    4,459  295,384    12.8     1.5 
 Credit cards                      11,454    3,264      339   15,057    21.7     2.3 
 Loans and overdrafts               7,710    1,519      307    9,536    15.9     3.2 
 UK Motor Finance                  12,786    2,216      199   15,201    14.6     1.3 
 Other                             17,879    1,304      184   19,367     6.7     1.0 
                                  -------  -------  -------  -------  ------  ------ 
Retail(1)                         302,872   46,185    5,488  354,545    13.0     1.5 
                                  -------  -------  -------  -------  ------  ------ 
 SME                               27,015    4,500      791   32,306    13.9     2.4 
 Other                             43,543    9,816    2,733   56,092    17.5     4.9 
                                  -------  -------  -------  -------  ------  ------ 
Commercial Banking                 70,558   14,316    3,524   88,398    16.2     4.0 
Insurance and Wealth                  832       13       70      915     1.4     7.7 
Central items(2)                   61,264        -        7   61,271       -       - 
                                  -------  -------  -------  -------  ------  ------ 
Total gross lending               435,526   60,514    9,089  505,129    12.0     1.8 
                                                                      ------  ------ 
ECL allowance on drawn balances   (1,385)  (2,493)  (2,495)  (6,373) 
                                  -------  -------  -------  ------- 
Net balance sheet carrying 
 value                            434,141   58,021    6,594  498,756 
                                  -------  -------  -------  ------- 
 
Group ECL allowance (drawn 
 and undrawn) 
 UK Mortgages                         110      798      697    1,605    49.7    43.4 
 Credit cards                         250      548      160      958    57.2    16.7 
 Loans and overdrafts                 224      344      147      715    48.1    20.6 
 UK Motor Finance(3)                  197      171      133      501    34.1    26.5 
 Other                                 46      124       59      229    54.1    25.8 
                                  -------  -------  -------  -------  ------  ------ 
Retail(1)                             827    1,985    1,196    4,008    49.5    29.8 
                                  -------  -------  -------  -------  ------  ------ 
 SME                                  142      234      126      502    46.6    25.1 
 Other                                217      507    1,169    1,893    26.8    61.8 
                                  -------  -------  -------  -------  ------  ------ 
Commercial Banking                    359      741    1,295    2,395    30.9    54.1 
Insurance and Wealth                   11        1       11       23     4.3    47.8 
Central items                         400        -        6      406       -     1.5 
                                  -------  -------  -------  -------  ------  ------ 
Total ECL allowance (drawn 
 and undrawn)                       1,597    2,727    2,508    6,832    39.9    36.7 
                                  -------  -------  -------  -------  ------  ------ 
 
Group ECL allowances (drawn 
 and undrawn) as a % of loans 
 and advances to customers(4) 
 UK Mortgages                           -      2.1     15.6      0.5 
 Credit cards                         2.2     16.8     58.8      6.4 
 Loans and overdrafts                 2.9     22.6     64.2      7.6 
 UK Motor Finance                     1.5      7.7     66.8      3.3 
 Other                                0.3      9.5     39.3      1.2 
                                  -------  -------  -------  ------- 
Retail(1)                             0.3      4.3     22.5      1.1 
                                  -------  -------  -------  ------- 
 SME                                  0.5      5.2     19.1      1.6 
 Other                                0.5      5.2     42.9      3.4 
                                  -------  -------  -------  ------- 
Commercial Banking                    0.5      5.2     38.2      2.7 
Insurance and Wealth                  1.3      7.7     15.7      2.5 
Central items                         0.7        -     85.7      0.7 
                                  -------  -------  -------  ------- 
Total ECL allowances (drawn 
 and undrawn) as a % of loans 
 and advances to customers            0.4      4.5     28.6      1.4 
                                  -------  -------  -------  ------- 
 

(1) Retail balances exclude the impact of the HBOS and MBNA acquisition related adjustments.

(2) Includes reverse repos of GBP58.6 billion.

(3) UK Motor Finance for Stages 1 and 2 include GBP192 million relating to provisions against residual values of vehicles subject to finance leasing agreements. These provisions are included within the calculation of coverage ratios.

(4) Total and Stage 3 ECL allowances as a percentage of drawn balances exclude loans in recoveries in Retail of GBP179 million, and in Commercial Banking of GBP138 million.

ADDITIONAL FINANCIAL INFORMATION (continued)

Group Stage 2 loans and advances to customers - underlying basis

 
                         Up to date 
              -------------------------------- 
                                                   1-30 days      Over 30 days 
               PD movements       Other(1)        past due(2)        past due           Total 
              --------------- 
                Gross            Gross            Gross            Gross            Gross 
              lending  ECL(3)  lending  ECL(3)  lending  ECL(3)  lending  ECL(3)  lending    ECL(3) 
                 GBPm    GBPm     GBPm    GBPm     GBPm    GBPm     GBPm    GBPm     GBPm      GBPm 
 
At 31 March 
 2021 
 UK 
  Mortgages    25,319     317    4,172     179    3,163      92    3,184     163   35,838     751 
 Credit 
  cards         2,897     417      189      76       75      24       28      15    3,189     532 
 Loans and 
  overdrafts      904     202      366      63      131      49       38      20    1,439     334 
 UK Motor 
  Finance         765      62    1,324      55      128      36       39      18    2,256     171 
 Other            473      67      589      34       69       9       87       7    1,218     117 
              -------  ------  -------  ------  -------  ------  -------  ------  -------  ------ 
Retail         30,358   1,065    6,640     407    3,566     210    3,376     223   43,940   1,905 
              -------  ------  -------  ------  -------  ------  -------  ------  -------  ------ 
 SME            3,026     148      208       8       35       3       53       3    3,322     162 
 Other          6,055     307      100       3       60       6      116       -    6,331     316 
              -------  ------  -------  ------  -------  ------  -------  ------  -------  ------ 
Commercial 
 Banking        9,081     455      308      11       95       9      169       3    9,653     478 
Insurance 
 and 
 Wealth            19       -       11       1        2       -        1       -       33       1 
Central 
items               -       -        -       -        -       -        -       -        -       - 
              -------  ------  -------  ------  -------  ------  -------  ------  -------  ------ 
Total          39,458   1,520    6,959     419    3,663     219    3,546     226   53,626   2,384 
              -------  ------  -------  ------  -------  ------  -------  ------  -------  ------ 
 
At 31 
December 
2020 
 UK 
  Mortgages    28,049     354    4,067     189    2,663      82    3,103     173   37,882     798 
 Credit 
  cards         2,916     422      220      78       92      28       36      20    3,264     548 
 Loans and 
  overdrafts      959     209      388      68      126      45       46      22    1,519     344 
 UK Motor 
  Finance         724      62    1,321      55      132      37       39      17    2,216     171 
 Other            512      56      651      44       69      14       72      10    1,304     124 
              -------  ------  -------  ------  -------  ------  -------  ------  -------  ------ 
Retail         33,160   1,103    6,647     434    3,082     206    3,296     242   46,185   1,985 
              -------  ------  -------  ------  -------  ------  -------  ------  -------  ------ 
 SME            4,229     219      150       6       40       5       81       4    4,500     234 
 Other          9,505     501       97       3       37       2      177       1    9,816     507 
              -------  ------  -------  ------  -------  ------  -------  ------  -------  ------ 
Commercial 
 Banking       13,734     720      247       9       77       7      258       5   14,316     741 
Insurance 
 and 
 Wealth             1       -       12       1        -       -        -       -       13       1 
Central 
items               -       -        -       -        -       -        -       -        -       - 
              -------  ------  -------  ------  -------  ------  -------  ------  -------  ------ 
Total          46,895   1,823    6,906     444    3,159     213    3,554     247   60,514   2,727 
              -------  ------  -------  ------  -------  ------  -------  ------  -------  ------ 
 

(1) Includes forbearance, client and product-specific indicators not reflected within quantitative PD assessments.

(2) Includes assets that have triggered PD movements, or other rules, given that being 1-29 days in arrears in and of itself is not a Stage 2 trigger.

(3) Expected credit loss allowances on loans and advances to customers (drawn and undrawn).

ADDITIONAL FINANCIAL INFORMATION (continued)

UK economic assumptions - Base case scenario by quarter

Key quarterly assumptions made by the Group are shown below. Gross domestic product is presented quarter on quarter, house price growth and commercial real estate growth is presented year on year.

 
                           First    Second     Third    Fourth     First    Second     Third      Fourth 
                         quarter   quarter   quarter   quarter   quarter   quarter   quarter     quarter 
                            2021      2021      2021      2021      2022      2022      2022        2022 
                               %         %         %         %         %         %         %           % 
 
Gross domestic product     (1.6)       3.7       1.5       1.2       1.4       0.9       0.5       0.4 
UK Bank Rate                0.10      0.10      0.10      0.10      0.10      0.10      0.10      0.10 
Unemployment rate            5.2       5.6       6.2       7.0       6.7       6.3       6.0       5.7 
House price growth           4.9       6.1       0.7     (0.8)     (0.8)     (1.1)     (0.4)       0.5 
Commercial real estate 
 price growth              (4.5)     (1.0)     (1.0)     (1.8)     (0.8)     (0.2)       1.2       1.9 
 

UK economic assumptions - Scenarios by year

Key annual assumptions made by the Group are shown below. Gross domestic product is presented as an annual change, house price growth and commercial real estate price growth are presented as the growth in the respective indices within the period. UK Bank Rate and unemployment rate are averages for the period.

 
At 31 March 2021           2021    2022    2023   2024   2025    2021-2025 
                              %       %       %      %      %            % 
Upside 
Gross domestic product      5.7     4.6     1.4    1.3    1.2        2.8 
UK Bank Rate               0.81    1.19    0.98   1.20   1.43       1.12 
Unemployment rate           4.9     4.9     4.4    4.2    4.1        4.5 
House price growth          0.8     4.0     6.0    4.3    3.6        3.7 
Commercial real estate 
 price growth               9.3     4.8     2.3  (0.4)  (0.4)        3.1 
Base case 
Gross domestic product      5.0     5.0     1.6    1.3    1.3        2.8 
UK Bank Rate               0.10    0.10    0.21   0.44   0.69       0.31 
Unemployment rate           6.0     6.2     5.4    5.0    4.8        5.5 
House price growth        (0.8)     0.5     2.2    1.7    1.7        1.1 
Commercial real estate 
 price growth             (1.8)     1.9     1.5    0.8    0.6        0.6 
Downside 
Gross domestic product      4.5     4.2     1.4    1.1    1.3        2.5 
UK Bank Rate               0.12    0.12    0.09   0.17   0.33       0.17 
Unemployment rate           6.9     7.7     6.9    6.3    5.9        6.8 
House price growth        (4.1)   (6.9)   (5.2)  (3.9)  (2.2)      (4.5) 
Commercial real estate 
 price growth             (9.0)   (4.0)   (0.6)    0.0    0.9      (2.6) 
Severe downside 
Gross domestic product      2.8     3.4     1.1    1.3    1.4        2.0 
UK Bank Rate               0.03    0.01    0.02   0.03   0.05       0.03 
Unemployment rate           8.4    10.0     9.0    8.1    7.4        8.6 
House price growth        (5.9)  (11.7)  (10.7)  (7.9)  (4.1)      (8.1) 
Commercial real estate 
 price growth            (19.8)  (11.3)   (4.7)  (1.0)    1.1      (7.5) 
 

ADDITIONAL FINANCIAL INFORMATION (continued)

 
At 31 December 2020        2020    2021    2022    2023   2024    2020-2024 
                              %       %       %       %      %            % 
Upside 
Gross domestic product   (10.5)     3.7     5.7     1.7    1.5        0.3 
UK Bank Rate               0.10    1.14    1.27    1.20   1.21       0.98 
Unemployment rate           4.3     5.4     5.4     5.0    4.5        5.0 
House price growth          6.3   (1.4)     5.2     6.0    5.0        4.2 
Commercial real estate 
 price growth             (4.6)     9.3     3.9     2.1    0.3        2.1 
Base case 
Gross domestic product   (10.5)     3.0     6.0     1.7    1.4        0.1 
UK Bank Rate               0.10    0.10    0.10    0.21   0.25       0.15 
Unemployment rate           4.5     6.8     6.8     6.1    5.5        5.9 
House price growth          5.9   (3.8)     0.5     1.5    1.5        1.1 
Commercial real estate 
 price growth             (7.0)   (1.7)     1.6     1.1    0.6      (1.1) 
Downside 
Gross domestic product   (10.6)     1.7     5.1     1.4    1.4      (0.4) 
UK Bank Rate               0.10    0.06    0.02    0.02   0.03       0.05 
Unemployment rate           4.6     7.9     8.4     7.8    7.0        7.1 
House price growth          5.6   (8.4)   (6.5)   (4.7)  (3.0)      (3.5) 
Commercial real estate 
 price growth             (8.7)  (10.6)   (3.2)   (0.8)  (0.8)      (4.9) 
Severe downside 
Gross domestic product   (10.8)     0.3     4.8     1.3    1.2      (0.8) 
UK Bank Rate               0.10    0.00    0.00    0.01   0.01       0.02 
Unemployment rate           4.8     9.9    10.7     9.8    8.7        8.8 
House price growth          5.3  (11.1)  (12.5)  (10.7)  (7.6)      (7.5) 
Commercial real estate 
 price growth            (11.0)  (21.4)   (9.8)   (3.9)  (0.8)      (9.7) 
 

ADDITIONAL FINANCIAL INFORMATION (continued)

ECL sensitivity to economic assumptions

The measurement of ECL reflects an unbiased probability-weighted range of possible future economic outcomes. The Group achieves this by generating four economic scenarios to reflect the range of outcomes; the central scenario reflects the Group's base case assumptions used for medium-term planning purposes, an upside and a downside scenario are also selected together with a severe downside scenario. The base case, upside and downside scenarios carry a 30 per cent weighting; the severe downside is weighted at 10 per cent.

The table below shows the Group's ECL for the upside, base case, downside and severe downside scenarios. The stage allocation for an asset is based on the overall scenario probability-weighted PD and, hence, the Stage 2 allocation is constant across all the scenarios. ECL applied through individual assessments and post-model adjustments is reported flat against each economic scenario, reflecting the basis on which they are evaluated.

 
               Probability-                                  Severe 
                   weighted  Upside  Base case  Downside   downside 
Underlying basis       GBPm    GBPm       GBPm      GBPm       GBPm 
 
UK Mortgages          1,518   1,088      1,285     1,736      2,854 
Other Retail          2,325   2,145      2,266     2,442      2,697 
Commercial Banking    1,932   1,572      1,777     2,124      2,898 
Other                   451     451        451       451        451 
                      -----  ------  ---------  --------  --------- 
At 31 March 2021      6,226   5,256      5,779     6,753      8,900 
                      -----  ------  ---------  --------  --------- 
 
UK Mortgages          1,605   1,192      1,382     1,815      2,884 
Other Retail          2,403   2,216      2,345     2,522      2,780 
Commercial Banking    2,402   1,910      2,177     2,681      3,718 
Other                   450     448        450       450        456 
                      -----  ------  ---------  --------  --------- 
At 31 December 2020   6,860   5,766      6,354     7,468      9,838 
                      -----  ------  ---------  --------  --------- 
 

Application of judgement in adjustments to modelled ECL allowances

Judgements are not typically assessed under each distinct economic scenario used to generate ECL, but instead are applied on the basis of final modelled ECL which reflects the probability weighted view of all scenarios. All adjustments are assessed quarterly and are subject to internal review and challenge, including by the Audit Committee, to ensure that amounts are appropriately calculated and that there are specific release criteria within a reasonable timeframe.

The coronavirus pandemic and the various support measures that have been put in place have resulted in an economic environment which differs significantly from the historical economic conditions upon which the impairment models have been built. As a result, there is a need for management judgement to be applied, as seen in the elevated levels present since year end.

Given continued macroeconomic uncertainties, the Group has retained the judgemental overlays applied at year end for coronavirus and other unrelated model limitations. Management judgements in respect of coronavirus of c.GBP1 billion (31 December 2020: c.GBP0.9 billion) include the central GBP400 million overlay (31 December 2020: GBP400 million) in respect of risks around base case conditioning assumptions which are not sufficiently captured by the Group's approach to multiple economic scenarios, as well as c.GBP600 million of judgements within the underlying portfolios (31 December 2020: c.GBP500 million).

ADDITIONAL FINANCIAL INFORMATION (continued)

Commercial Banking lending in key coronavirus-impacted sectors(1)

 
                           At 31 March 2021                     At 31 December 2020 
                 ------------------------------------  ------------------------------------- 
                                                Drawn                                  Drawn 
                                                 as a                                   as a 
                                                 % of                                   % of 
                                                Group                                  Group 
                                     Drawn      loans                       Drawn      loans 
                                       and        and                         and        and 
                 Drawn  Undrawn    undrawn   advances  Drawn  Undrawn     undrawn   advances 
                 GBPbn    GBPbn      GBPbn          %  GBPbn    GBPbn       GBPbn          % 
 
Retail non-food    2.1      1.6        3.7        0.4    2.1      1.7         3.8        0.4 
Automotive 
 dealerships(2)    2.0      1.7        3.7        0.4    1.8      2.0         3.8        0.4 
Oil and gas        1.1      2.5        3.6        0.2    1.1      2.7         3.8        0.2 
Construction       0.7      1.5        2.2        0.1    0.8      1.7         2.5        0.2 
Passenger 
 transport         1.4      0.8        2.2        0.3    1.1      1.1         2.2        0.2 
Hotels             1.6      0.3        1.9        0.4    1.8      0.3         2.1        0.4 
Leisure            0.5      0.7        1.2        0.1    0.6      0.7         1.3        0.1 
Restaurants and 
 bars              0.6      0.4        1.0        0.1    0.6      0.5         1.1        0.1 
                 -----  -------  ---------             -----  -------  ---------- 
Total             10.0      9.5       19.5        2.0    9.9     10.7        20.6        2.0 
                 -----  -------  ---------             -----  -------  ---------- 
 

(1) Lending classified using ONS Standard Industrial Classification codes at legal entity level; drawn balances exclude c.GBP1 billion lending under the Coronavirus Business Interruption Loan Scheme and the Bounce Back Loan Scheme.

(2) Automotive dealerships includes Black Horse Motor Wholesale lending (within Retail).

Support measures

Retail payment holiday characteristics(1)

 
                                  Mortgages       Cards        Loans        Motor         Total 
                                 ------------  -----------  -----------  -----------  -------------- 
                                  000s  GBPbn  000s  GBPbn  000s  GBPbn  000s  GBPbn   000s    GBPbn 
 
Total payment holidays granted     491   61.6   341    1.7   304    2.4   161    2.2  1,297   68.0 
First payment holiday still 
 in force                            6    0.9    10    0.0     7    0.1     5    0.1     29    1.1 
Matured payment holidays 
 - repaying                        443   55.4   282    1.4   259    2.1   139    1.8  1,123   60.7 
Matured payment holidays 
 - extended                         15    2.0     9    0.0    14    0.1     6    0.1     43    2.3 
Matured payment holidays 
 - missed payment                   27    3.3    41    0.2    24    0.2    11    0.2    103    3.9 
 
As a percentage of total 
 matured 
Matured payment holidays 
 - repaying                        91%    91%   85%    85%   87%    87%   89%    86%    89%      91% 
Matured payment holidays 
 - extended                         3%     3%    3%     3%    5%     5%    4%     5%     3%       3% 
Matured payment holidays 
 - missed payment                   6%     5%   12%    12%    8%     8%    7%     9%     8%       6% 
 

(1) Data as at 31 March 2021. Analysis of mortgage payment holidays excludes St James Place, Intelligent Finance and Tesco; motor finance payment holidays excludes Lex Autolease. Total payment holidays granted are equal to the sum of first payment holiday still in force and matured payment holidays. Charged-off balances are included within missed payments. Totals and percentages calculated using unrounded numbers.

Government-backed loan scheme approvals and value(1)

 
                                                       000s  GBPbn 
 
Coronavirus Business Interruption Loan Scheme          10.5    2.5 
Bounce Back Loan Scheme                               343.3    9.7 
Coronavirus Large Business Interruption Loan Scheme     0.1    0.7 
                                                      -----  ----- 
Total                                                 353.9   12.9 
                                                      -----  ----- 
 

(1) Data as at 2 April 2021.

BASIS OF PRESENTATION

This release covers the results of Lloyds Banking Group plc together with its subsidiaries (the Group) for the three months ended 31 March 2021.

Statutory basis: Statutory profit / loss before tax and statutory profit after tax are included within this document. However, a number of factors have had a significant effect on the comparability of the Group's financial position and results. Accordingly, the results are also presented on an underlying basis.

Underlying basis: The statutory results are adjusted for certain items which are listed below, to allow a comparison of the Group's underlying performance

-- Restructuring, including severance-related costs, property transformation, technology research and development, regulatory programmes and merger, acquisition and integration costs

-- Volatility and other items, which includes the effects of certain asset sales, the volatility relating to the Group's hedging arrangements and that arising in the insurance businesses, the unwind of acquisition-related fair value adjustments and the amortisation of purchased intangible assets

   --     Payment protection insurance provisions 

Analyses of lending and ECL allowances are presented on an underlying basis. On a statutory basis, purchased or originated credit-impaired (POCI) assets include a fixed pool of mortgages that were purchased as part of the HBOS acquisition at a deep discount to face value reflecting credit losses incurred from the point of origination to the date of acquisition. Over time, these POCI assets will run off as the loans redeem, pay down or losses will be crystallised. The underlying basis assumes that the lending assets acquired as part of a business combination were originated by the Group and are classified as either Stage 1, 2 or 3 according to the change in credit risk over the period since origination. Underlying ECL allowances have been calculated accordingly. The Group uses the underlying basis to monitor the creditworthiness of the lending portfolio and related ECL allowances.

On a statutory basis, reverse repurchase and repurchase transaction balances are accounted for as loans and advances to customers and as customer deposits, respectively. However, as such balances do not form part of the core lending and deposit-taking business of the Group they are excluded when reporting loans and advances to customers and customer deposits on an underlying basis.

Unless otherwise stated, income statement commentaries throughout this document compare the three months to 31 March 2021 to the three months to 31 March 2020 and the balance sheet analysis compares the Group balance sheet as at 31 March 2021 to the Group balance sheet as at 31 December 2020.

Alternative performance measures: The Group uses a number of alternative performance measures, including underlying profit, in the discussion of its business performance and financial position. There have been no changes to the definitions used by the Group; further information on these measures is set out on page 348 of the Group's 2020 Annual Report and Accounts.

Capital: Capital and leverage ratios reported as at 31 March 2021 incorporate profits for the period that remain subject to formal verification in accordance with the Capital Requirements Regulation. The Q1 2021 Interim Pillar 3 Report can be found at: https://www.lloydsbankinggroup.com/investors/financial-downloads/

FORWARD LOOKING STATEMENTS

This document contains certain forward looking statements within the meaning of Section 21E of the US Securities Exchange Act of 1934, as amended, and section 27A of the US Securities Act of 1933, as amended, with respect to the business, strategy, plans and/or results of Lloyds Banking Group plc together with its subsidiaries (the Group) and its current goals and expectations relating to its future financial condition and performance. Statements that are not historical or current facts, including statements about the Group's or its directors' and/or management's beliefs and expectations, are forward looking statements. Words such as 'believes', 'achieves', 'anticipates', 'estimates', 'expects', 'targets', 'should', 'intends', 'aims', 'projects', 'plans', 'potential', 'will', 'would', 'could', 'considered', 'likely', 'may', 'seek', 'estimate' and variations of these words and similar future or conditional expressions are intended to identify forward looking statements but are not the exclusive means of identifying such statements. Examples of such forward looking statements include, but are not limited to, statements or guidance relating to: projections or expectations of the Group's future financial position including profit attributable to shareholders, provisions, economic profit, dividends, capital structure, portfolios, net interest margin, capital ratios, liquidity, risk-weighted assets (RWAs), expenditures or any other financial items or ratios; litigation, regulatory and governmental investigations; the Group's future financial performance; the level and extent of future impairments and write-downs; statements of plans, objectives or goals of the Group or its management including in respect of statements about the future business and economic environments in the UK and elsewhere including, but not limited to, future trends in interest rates, foreign exchange rates, credit and equity market levels and demographic developments; statements about competition, regulation, disposals and consolidation or technological developments in the financial services industry; and statements of assumptions underlying such statements. By their nature, forward looking statements involve risk and uncertainty because they relate to events and depend upon circumstances that will or may occur in the future. Factors that could cause actual business, strategy, plans and/or results (including but not limited to the payment of dividends) to differ materially from forward looking statements made by the Group or on its behalf include, but are not limited to: general economic and business conditions in the UK and internationally; market related trends and developments; fluctuations in interest rates, inflation, exchange rates, stock markets and currencies; any impact of the transition from IBORs to alternative reference rates; the ability to access sufficient sources of capital, liquidity and funding when required; changes to the Group's credit ratings; the ability to derive cost savings and other benefits including, but without limitation, as a result of any acquisitions, disposals and other strategic transactions; potential changes in dividend policy; the ability to achieve strategic objectives; the Group's ESG targets and/or commitments; changing customer behaviour including consumer spending, saving and borrowing habits; changes to borrower or counterparty credit quality impacting the recoverability and value of balance sheet assets; concentration of financial exposure; management and monitoring of conduct risk; exposure to counterparty risk (including but not limited to third parties conducting illegal activities without the Group's knowledge); instability in the global financial markets, including Eurozone instability, instability as a result of uncertainty surrounding the exit by the UK from the European Union (EU) and the EU-UK Trade and Cooperation Agreement, instability as a result of the potential for other countries to

exit the EU or the Eurozone, and the impact of any sovereign credit rating downgrade or other sovereign financial issues; political instability including as a result of any UK general election and any further possible referendum on Scottish independence; technological changes and risks to the security of IT and operational infrastructure, systems, data and information resulting from increased threat of cyber and other attacks; natural, pandemic (including but not limited to the COVID-19 pandemic) and other disasters, adverse weather and similar contingencies outside the Group's control; inadequate or failed internal or external processes or systems; acts of war, other acts of hostility, terrorist acts and responses to those acts, or other such events; geopolitical unpredictability; risks relating to sustainability and climate change, including the Group's ability along with the government and other stakeholders to manage and mitigate the impacts of climate change effectively; changes in laws, regulations, practices and accounting standards or taxation, including as a result of the UK's exit from the EU; changes to regulatory capital or liquidity requirements (including regulatory measures to restrict distributions to address potential capital and liquidity stress) and similar contingencies outside the Group's control; the policies, decisions and actions of governmental or regulatory authorities or courts in the UK, the EU, the US or elsewhere including the implementation and interpretation of key laws, legislation and regulation together with any resulting impact on the future structure of the Group; the ability to attract and retain senior management and other employees and meet its diversity objectives; actions or omissions by the Group's directors, management or employees including industrial action; changes in the Group's ability to develop sustainable finance products and the Group's capacity to measure the climate impact from its financing activity, which may affect the Group's ability to achieve its climate ambition; changes to the Group's post-retirement defined benefit scheme obligations; the extent of any future impairment charges or write-downs caused by, but not limited to, depressed asset valuations, market disruptions and illiquid markets; the value and effectiveness of any credit protection purchased by the Group; the inability to hedge certain risks economically; the adequacy of loss reserves; the actions of competitors, including non-bank financial services, lending companies and digital innovators and disruptive technologies; and exposure to regulatory or competition scrutiny, legal, regulatory or competition proceedings, investigations or complaints. Please refer to the latest Annual Report on Form 20-F filed by Lloyds Banking Group plc with the US Securities and Exchange Commission (the SEC), which is available on the SEC's website at www.sec.gov, for a discussion of certain factors and risks. Lloyds Banking Group plc may also make or disclose written and/or oral forward looking statements in reports filed with or furnished to the SEC, Lloyds Banking Group plc annual reviews, half-year announcements, proxy statements, offering circulars, prospectuses, press releases and other written materials and in oral statements made by the directors, officers or employees of Lloyds Banking Group plc to third parties, including financial analysts. Except as required by any applicable law or regulation, the forward looking statements contained in this document are made as of today's date, and the Group expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward looking statements contained in this document to reflect any change in the Group's expectations with regard thereto or any change in events, conditions or circumstances on which any such statement is based. The information, statements and opinions contained in this document do not constitute a public offer under any applicable law or an offer to sell any securities or financial instruments or any advice or recommendation with respect to such securities or financial instruments.

CONTACTS

For further information please contact:

INVESTORS AND ANALYSTS

Douglas Radcliffe

Group Investor Relations Director

020 7356 1571

douglas.radcliffe@lloydsbanking.com

Edward Sands

Director of Investor Relations

020 7356 1585

edward.sands@lloydsbanking.com

Eileen Khoo

Director of Investor Relations

07385 376435

eileen.khoo@lloydsbanking.com

Nora Thoden

Director of Investor Relations - ESG

020 7356 2334

nora.thoden@lloydsbanking.com

CORPORATE AFFAIRS

Grant Ringshaw

External Relations Director

020 7356 2362

grant.ringshaw@lloydsbanking.com

Matt Smith

Head of Media Relations

020 7356 3522

matt.smith@lloydsbanking.com

Copies of this interim management statement may be obtained from:

Investor Relations, Lloyds Banking Group plc, 25 Gresham Street, London EC2V 7HN

The statement can also be found on the Group's website - www.lloydsbankinggroup.com

Registered office: Lloyds Banking Group plc, The Mound, Edinburgh, EH1 1YZ

Registered in Scotland No. 95000

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