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Share Name Share Symbol Market Type Share ISIN Share Description
Kcom Group Plc LSE:KCOM London Ordinary Share GB0007448250 ORD 10P
  Price Change % Change Share Price Bid Price Offer Price High Price Low Price Open Price Shares Traded Last Trade
  -0.80p -0.72% 110.80p 110.80p 111.20p 111.80p 109.00p 109.00p 1,044,838 16:29:50
Industry Sector Turnover (m) Profit (m) EPS - Basic PE Ratio Market Cap (m)
Fixed Line Telecommunications 301.9 34.0 5.4 20.6 568.00

Ofcom to Force Telecom Providers to Tell Customers About Best Deals

15/05/2019 10:10am

Dow Jones News


Kcom (LSE:KCOM)
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By Adria Calatayud

 

The U.K. telecommunications regulator set out new rules on Wednesday that will force broadband, phone and pay-TV providers to tell customers about their best available deals as existing contracts come to an end.

The regulator, Ofcom, said providers will be required to alert customers by text, email or letter between 10 and 40 days before the end of their contracts.

Around 20 million U.K. customers could benefit from these new rules, which are due to come into effect on July 1, Ofcom said. Companies will then have nine months to make the necessary changes to their systems, and will start notifying customers from Feb. 15 next year, the regulator said.

"We're making sure customers are treated fairly, by making companies give them the information they need, when they need it," Ofcom's Consumer Group Director Lindsey Fussell said.

 

Write to Adria Calatayud at adria.calatayudvaello@dowjones.com

 

(END) Dow Jones Newswires

May 15, 2019 04:55 ET (08:55 GMT)

Copyright (c) 2019 Dow Jones & Company, Inc.

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