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Share Name Share Symbol Market Type Share ISIN Share Description
Imimobile Plc LSE:IMO London Ordinary Share GB00BLBP4Y22 ORD 10P
  Price Change % Change Share Price Bid Price Offer Price High Price Low Price Open Price Shares Traded Last Trade
  0.00 0.0% 593.00 590.00 596.00 593.00 593.00 593.00 119,427 08:00:00
Industry Sector Turnover (m) Profit (m) EPS - Basic PE Ratio Market Cap (m)
Software & Computer Services 171.2 3.1 2.7 219.6 490

IMImobile PLC Contract with NHS Foundation Trust

13/10/2020 7:00am

RNS Non-Regulatory


TIDMIMO

IMImobile PLC

13 October 2020

13 October 2020

Reach

IMImobile PLC

("IMImobile", the "Company" or "Group")

IMImobile helps King's College Hospital to advance its 'digital by default' strategy and support its recovery from the pandemic

IMImobile PLC (AIM: IMO), a global cloud communications software and solutions provider, announces that its healthcare division, Healthcare Communications, is assisting King's College Hospital NHS Foundation Trust (KCHT) to implement a suite of solutions purpose-built to improve patient experience and increase staff efficiency. The new technology will allow the trust to advance its 'digital by default' patient engagement strategy, whilst also helping to reduce any backlogs caused by the Coronavirus pandemic.

The contract was agreed in August and will run until 2025; as part of the agreement, the trust will implement Healthcare Communications' patient portal and eClinic video consultation platform, alongside eight additional solutions from the company's patient engagement platform.

The patient portal is designed to inform patients about the status of their appointments by automatically sending updates and digital letters to their mobile devices, relieving staff of administrative pressures. The portal will also help the trust to reduce inbound phone traffic, by allowing patients to confirm, cancel or rebook appointments digitally with the click of a button, rather than phoning into the switchboard or specific departments.

eClinic will help to reduce the number of patients visiting KCHT hospitals for non-emergency appointments. The platform, complete with file-sharing capabilities, a chat function and translation feature, will also be used to provide urgent care for patients who cannot attend in person.

In addition to the patient portal and eClinic platform, KCHT will deploy a range of supplementary communication solutions including:

 
      --   Instant patient messaging - allows clinicians to send 
            instant messages to large groups of patients, or schedule 
            messages for a specific time and date. The application 
            will be used to cancel clinic appointments, send important 
            health messages and encourage patients to shift to virtual 
            channels 
      --   Appointment scheduling bot - enhances a patients' ability 
            to self-service by allowing them to reschedule their appointments 
      --   Virtual assistants and proactive communication channels 
            - a series of automated chatbots to respond to patient 
            enquiries, and tools which allow patients to respond to 
            hospital communications digitally 
      --   Digital remote monitoring - remotely monitors patient 
            conditions across their care pathway through eForms, chatbots 
            and SMS 
 

Jonathan Lofthouse, Site Chief Executive for the Princess Royal University Hospital said: "At King's, it has always been our agenda to move to a 'digital by default position', which is why we were keen to put digital technology at the forefront of our recovery and reset programmes.

"We firmly believe our richly diverse patient population deserves the very best in healthcare, and to deliver this we often need to reimagine what's gone before. Using new communication platforms will aid patient self-management, improve the speed, quality and accessibility of information, increase the quality of our clinical services, and help us to deliver against the future expectation of our patients and clinicians. I'm really very excited about this programme of work ."

Kenny Bloxham, Managing Director, Healthcare Communications, said : "We're delighted to have agreed a five-year partnership with King's, and we're looking forward to supporting them in their recovery phase and helping them to advance their 'digital by default' IT strategy. Even before the pandemic, we were beginning to see an increased appetite for patients wanting to take greater control of their own care; our technology will allow them to do just that, while also reducing the burden of heavy administrative workloads and enabling remote engagement between staff and patients."

- ENDS -

For further information, please contact:

 
 IMImobile PLC                              c/o Alma PR 
 Jay Patel, Group Chief Executive Officer 
 Mike Jefferies, Group Chief Financial 
  Officer 
 
 Alma PR                                    Tel: +44 (0)20 3405 
                                             0205 
 Rebecca Sanders-Hewett                     IMImobile@almapr.co.uk 
 Susie Hudson 
  Harriet Jackson 
 
 

About IMImobile PLC

IMImobile is a communications software provider whose solutions enable enterprises to automate digital customer communications and interactions to improve customer experience and reduce operating costs.

IMImobile's enterprise cloud communications software platform orchestrates customer interactions, connecting existing business systems with digital communications channels. Organisations that trust us to deliver smarter digital customer engagement include Hermes, Centrica, AA, O2, EE, BT, Walgreens, Tracfone, Ooredoo, Best Buy, Express, three of the major retail banks in the UK and public-sector organisations globally.

IMImobile is headquartered in London with offices across the UK, Hyderabad, Toronto, Boca Raton, Dubai and Johannesburg and has over 1,100 employees worldwide. IMImobile is quoted on the London Stock Exchange's AIM market with the TIDM code IMO.

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END

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(END) Dow Jones Newswires

October 13, 2020 02:00 ET (06:00 GMT)

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