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62YN Hsbc Uk Bk 20

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HSBC UK Bank PLC Annual Financial Report (Part 2 of 2) (3522D)

18/02/2020 10:46am

UK Regulatory


TIDM62YN

RNS Number : 3522D

HSBC UK Bank PLC

18 February 2020

 
 Financial statements 
                                            Page 
 Consolidated income statement                70 
------------------------------------------ 
 Consolidated statement of comprehensive 
  income                                      71 
------------------------------------------ 
 Consolidated balance sheet                   72 
------------------------------------------ 
 Consolidated statement of cash 
  flows                                       73 
------------------------------------------ 
 Consolidated statement of changes 
  in equity                                   74 
------------------------------------------ 
 HSBC UK Bank plc balance sheet               75 
------------------------------------------ 
 HSBC UK Bank plc statement of 
  cash flows                                  76 
------------------------------------------ 
 HSBC UK Bank plc statement of 
  changes in equity                           77 
------------------------------------------  ---- 
 
 Notes on the financial 
  statements 
       Basis of preparation and 
 1      significant accounting policies       78 
 2     Net fee income                         86 
                                            ---- 
       Employee compensation and 
 3      benefits                              86 
 4     Auditors' remuneration                 91 
 5     Tax                                    91 
 6     Dividends                              93 
       Fair values of financial 
        instruments carried at fair 
 7      value                                 93 
                                            ---- 
       Fair values of financial 
        instruments not carried at 
 8      fair value                            94 
                                            ---- 
 9     Derivatives                            95 
----                                        ---- 
 10    Financial investments                  98 
                                            ---- 
       Assets pledged, collateral 
 11     received and assets transferred       98 
                                            ---- 
 12    Interests in joint ventures            99 
                                            ---- 
 13    Investments in subsidiaries            99 
                                            ---- 
 14    Structured entities                   100 
                                            ---- 
 15    Goodwill and intangible assets        100 
                                            ---- 
       Prepayments, accrued income 
 16     and other assets                     102 
                                            ---- 
 17    Debt securities in issue              102 
                                            ---- 
       Accruals, deferred income 
 18     and other liabilities                102 
                                            ---- 
 19    Provisions                            103 
                                            ---- 
 20    Subordinated liabilities              105 
                                            ---- 
       Maturity analysis of assets, 
        liabilities and off-balance 
 21     sheet commitments                    106 
                                            ---- 
       Offsetting of financial assets 
 22     and financial liabilities            111 
                                            ---- 
       Called up share capital and 
 23     other equity instruments             112 
                                            ---- 
       Contingent liabilities, contractual 
        commitments 
 24     and guarantees                       113 
                                            ---- 
 25    Lease commitments                     113 
                                            ---- 
       Legal proceedings and regulatory 
 26     matters                              114 
                                            ---- 
 27    Related party transactions            115 
                                            ---- 
       Events after the balance 
 28     sheet date                           117 
                                            ---- 
       HSBC UK Bank plc's subsidiaries 
 29     and joint ventures                   118 
----  ------------------------------------  ---- 
 
 
 Consolidated income statement 
 for the year ended 31 December 
                                                                  2019(5)       2018 
                                                           Notes     GBPm       GBPm 
 Net interest income                                               4,752    2,456 
 
   *    interest income(1,2,3)                                     5,696    2,805 
 
   *    interest expense(4)                                         (944)    (349) 
 Net fee income                                              2     1,230      648 
 
   *    fee income                                                 1,456      831 
 
   *    fee expense                                                 (226)    (183) 
 Net income from financial instruments held for trading 
  or managed on a fair value basis                                   400      198 
 Changes in fair value of other financial instruments 
  mandatorily measured at fair value through profit 
  or loss                                                              2        - 
 Gains less losses from financial investments                         48       22 
 Other operating income                                               52       33 
 Total operating income                                            6,484    3,357 
 Net operating income before change in expected credit 
  losses and other credit impairment charges                       6,484    3,357 
 Change in expected credit losses and other credit 
  impairment charges                                                (613)    (305) 
 Net operating income                                              5,871    3,052 
 Employee compensation and benefits                          3      (934)    (611) 
 General and administrative expenses                              (3,601)  (1,267) 
 Depreciation and impairment of property, plant and 
  equipment and right-of-use assets                                 (170)     (46) 
 Amortisation and impairment of intangible assets                   (156)     (64) 
 Total operating expenses                                         (4,861)  (1,988) 
 Operating profit                                                  1,010    1,064 
 Profit before tax                                                 1,010    1,064 
 Tax expense                                                 5      (494)    (301) 
--------------------------------------------------------  ------  ------   ------ 
 Profit for the year                                                 516      763 
--------------------------------------------------------  ------  ------   ------ 
 Attributable to: 
-------------------------------------------------------- 
 
   *    ordinary shareholders of the parent company                  512      763 
 
   *    non-controlling interests                                      4        - 
--------------------------------------------------------  ------  ------   ------ 
 

1 Interest income recognised on financial assets measured at amortised cost is GBP5,459m (2018: GBP2,722m).

   2   Interest income recognised on financial assets measured at FVOCI is GBP237m (2018: GBP81m). 

3 Interest revenue calculated using the effective interest method comprises interest recognised on financial assets measured at either amortised cost or fair value through other comprehensive income.

4 Interest expense on financial instruments, excluding interest on trading liabilities designated or otherwise mandatorily measured at fair value is GBP943m (2018: GBP349m).

5 HSBC UK's banking operations commenced on 1 July 2018. To provide better comparative information, the summary income statement is presented for the six months to 30 June 2019 and 31 December 2019 on Page 10 in the Strategic Report.

 
 Consolidated statement of comprehensive income 
 for the year ended 31 December 
                                                                2019     2018 
                                                                GBPm     GBPm 
                                                               -----  ------- 
 Profit for the year                                            516    763 
-------------------------------------------------------------  ----   ---- 
 Other comprehensive income 
------------------------------------------------------------- 
 Items that will be reclassified subsequently to profit 
  or loss when specific conditions are met: 
                                                                      ------- 
 Debt instruments at fair value through other comprehensive 
  income                                                         (4)    10 
 - fair value gains                                              42     34 
 - fair value gains transferred to the income statement 
  on disposal                                                   (48)   (21) 
 - expected credit losses recognised in the income statement      1      - 
 - income taxes                                                   1     (3) 
                                                               ----   ---- 
 Cash flow hedges                                                34    (17) 
 - fair value gains/(losses)                                     39   (107) 
------------------------------------------------------------- 
 - fair value losses reclassified to the income statement         7     84 
------------------------------------------------------------- 
 - income taxes                                                 (12)     6 
-------------------------------------------------------------  ----   ---- 
 Exchange differences                                             1     (2) 
 - other exchange differences                                     1     (2) 
-------------------------------------------------------------         ---- 
 Items that will not be reclassified subsequently to 
  profit or loss: 
 Remeasurement of defined benefit asset/liability              (207)  (364) 
                                                                      ---- 
 - before income taxes                                         (268)  (485) 
------------------------------------------------------------- 
 - income taxes                                                  61    121 
-------------------------------------------------------------  ----   ---- 
 Other comprehensive expense for the year, net of tax          (176)  (373) 
-------------------------------------------------------------         ---- 
 Total comprehensive income for the year                        340    390 
-------------------------------------------------------------  ----   ---- 
 Attributable to: 
 - ordinary shareholders of the parent company                  336    390 
                                                               ----   ---- 
 - non-controlling interests                                      4      - 
-------------------------------------------------------------  ----   ---- 
 Total comprehensive income for the year                        340    390 
-------------------------------------------------------------  ----   ---- 
 
 
 Consolidated balance sheet 
 at 31 December 
                                                                    2019       2018 
                                                          Notes     GBPm       GBPm 
-------------------------------------------------------  ------  -------  --------- 
 Assets 
 Cash and balances at central banks                               37,030   33,193 
 Items in the course of collection from other banks                  504      603 
 Financial assets designated and otherwise mandatorily 
  measured at fair value through profit or loss             7         66       35 
                                                         ------  -------  ------- 
 Derivatives                                                9        121       66 
 Loans and advances to banks                                       1,389    1,263 
 Loans and advances to customers                                 183,056  174,807 
 Reverse repurchase agreements - non-trading                       3,014    3,422 
 Financial investments                                     10     19,737   13,203 
 Prepayments, accrued income and other assets              16      8,203    8,528 
 Interests in joint ventures                               12          9        9 
 Goodwill and intangible assets                            15      3,973    3,810 
 Total assets                                                    257,102  238,939 
-------------------------------------------------------  ------  -------  ------- 
 Liabilities and equity 
 Liabilities 
 Deposits by banks                                                   529    1,027 
 Customer accounts                                               216,214  204,837 
 Repurchase agreements - non-trading                                  98      639 
 Items in the course of transmission to other banks                  343      233 
 Derivatives                                                9        201      346 
 Debt securities in issue                                  17      3,142          - 
 Accruals, deferred income and other liabilities           18      1,834    2,409 
 Current tax liabilities                                             409      359 
 Provisions                                                19      1,325      630 
 Deferred tax liabilities                                   5      1,223    1,189 
 Subordinated liabilities                                  20      9,533    4,937 
 Total liabilities                                               234,851  216,606 
-------------------------------------------------------  ------  -------  ------- 
 Equity 
 Called up share capital                                   23          -        - 
 Share premium account                                     23      9,015    9,015 
                                                         ------ 
 Other equity instruments                                  23      2,196    2,196 
 Other reserves                                                    7,688    7,657 
 Retained earnings                                                 3,292    3,405 
 Total shareholders' equity                                       22,191   22,273 
-------------------------------------------------------  ------  -------  ------- 
 Non-controlling interests                                            60       60 
-------------------------------------------------------  ------  -------  ------- 
 Total equity                                                     22,251   22,333 
 Total liabilities and equity                                    257,102  238,939 
-------------------------------------------------------  ------  -------  ------- 
 

The accompanying notes on pages 78 to 118, and the audited sections in: the 'Financial Summary' on pages 10 to 15 and the 'Report of the Directors' on pages 17 to 60 form an integral part of these financial statements.

These financial statements were approved by the Board of Directors on 17 February 2020 and signed on its behalf by:

John David Stuart

Director

 
 Consolidated statement of cash flows 
 for the year ended 31 December 
                                                                    2019       2018 
                                                                    GBPm       GBPm 
--------------------------------------------------------------  --------  --------- 
 Profit before tax                                                1,010    1,064 
                                                                -------   ------ 
 Adjustments for non-cash items: 
                                                                -------- 
 Depreciation and amortisation(1)                                   326      110 
                                                                ------- 
 Net gain from investing activities                                 (49)          - 
                                                                ------- 
 Change in expected credit losses gross of recoveries 
  and other credit impairment charges                               697      364 
                                                                -------   ------ 
 Provisions including pensions                                    1,248      184 
                                                                ------- 
 Share-based payment expense                                         17           - 
                                                                ------- 
 Elimination of exchange differences(2)                             255     (190) 
                                                                ------- 
 Changes in operating assets and liabilities 
--------------------------------------------------------------  -------- 
 Change in net trading securities and derivatives                  (161)     (33) 
 Change in loans and advances to banks and customers             (8,306)  (7,346) 
 Change in reverse repurchase agreements - non-trading              408   (3,422) 
 Change in financial assets designated and otherwise 
  mandatorily measured at fair value                                (31)     (27) 
 Change in other assets                                             511    1,941 
 Change in deposits by banks and customer accounts               10,879    4,102 
 Change in repurchase agreements - non-trading                     (541)     639 
 Change in debt securities in issue                               3,142           - 
 Change in other liabilities                                     (1,621)  (4,576) 
                                                                ------- 
 Contributions paid to defined benefit plans                       (115)     (80) 
                                                                ------- 
 Tax paid                                                          (360)     (74) 
                                                                ------- 
 Net cash from operating activities                               7,309   (7,344) 
--------------------------------------------------------------  -------   ------ 
 Purchase of financial investments                              (19,300)  (5,369) 
                                                                ------- 
 Proceeds from the sale and maturity of financial investments    12,629    3,292 
                                                                ------- 
 Net cash flows from the purchase and sale of property, 
  plant and equipment                                               (69)     (57) 
                                                                ------- 
 Net investment in intangible assets                               (319)    (164) 
                                                                ------- 
 Net cash flow on acquisition of subsidiaries, businesses 
  and joint venture(3)                                                -   29,410 
                                                                ------- 
 Net cash from investing activities                              (7,059)  27,112 
--------------------------------------------------------------  -------   ------ 
 Issue of ordinary share capital and other equity instruments         -    9,000 
                                                                ------- 
 Subordinated loan capital issued(4)                              4,619    2,020 
--------------------------------------------------------------  -------   ------ 
 Funds received from the shareholder of the parent company            -    3,000 
--------------------------------------------------------------  -------   ------ 
 Dividends paid to shareholders of the parent company 
  and non-controlling interests                                    (455)      (1) 
                                                                ------- 
 Net cash from financing activities                               4,164   14,019 
--------------------------------------------------------------  -------   ------ 
 Net increase in cash and cash equivalents                        4,414   33,787 
--------------------------------------------------------------  -------   ------ 
 Cash and cash equivalents at 1 Jan                              33,817        2 
                                                                -------   ------ 
 Exchange differences in respect of cash and cash equivalents      (145)      28 
                                                                ------- 
 Cash and cash equivalents at 31 Dec(5)                          38,086   33,817 
--------------------------------------------------------------  -------   ------ 
 Cash and cash equivalents comprise: 
                                                                -------- 
 - cash and balances at central banks                            37,030   33,193 
                                                                ------- 
 - items in the course of collection from other banks               504      603 
                                                                ------- 
 - loans and advances to banks of one month or less                 787      105 
                                                                ------- 
 - treasury bills, other bills and certificates of deposit 
  less than three months                                             23      149 
                                                                ------- 
 - cash collateral and net settlement accounts                       85        - 
--------------------------------------------------------------  -------   ------ 
 - less: items in the course of transmission to other 
  banks                                                            (343)    (233) 
--------------------------------------------------------------  -------   ------ 
 Cash and cash equivalents at 31 Dec(5)                          38,086   33,817 
--------------------------------------------------------------  -------   ------ 
 

Interest received was GBP5,648m (2018: GBP2,574m), interest paid was GBP987m (2018: GBP228m).

1 The impact of the right-of-use assets recognised under IFRS 16 at the beginning of 2019 is not recognised in 2018.

2 Adjustment to bring changes between opening and closing balance sheet amounts to average rates. This is not done on a line-by-line basis, as details cannot be determined without unreasonable expense.

3 No cash or cash equivalent was paid in consideration of the investment in subsidiaries and joint venture as it formed part of the Part VII transfer of asset and liabilities. The aggregate amount of cash and cash equivalent in the subsidiaries and other businesses over which control was obtained was GBP29,410m.

4 Subordinated liabilities changes during the year are attributable to cash flows from issuance of securities of GBP4,619m (2018: GBP2,020m). Non-cash changes during the year included foreign exchange (loss) of GBP(23)m (2018: Nil).

5 At 31 December 2019 GBP627m (2018: GBP363m) was not available for use by the group, all related to mandatory deposits at central banks (2018: GBP363m).

 
 Consolidated statement of changes in equity 
 for the year ended 31 December 
                                                                                                                Other reserves 
                                                           Called 
                                                               up 
                                                            share 
                                                          capital                              Financial       Cash                                  Total 
                                                              and         Other                   assets       flow     Foreign            Group    share-           Non- 
                                                            share        equity    Retained     at FVOCI    hedging    exchange  re-organisation  holders'    controlling      Total 
                                                          premium  instru-ments    earnings      reserve    reserve     reserve          reserve    equity      interests     equity 
                                                             GBPm          GBPm        GBPm         GBPm       GBPm        GBPm             GBPm      GBPm           GBPm       GBPm 
--------------------------------------------------------  -------  ------------  ----------  -----------  ---------  ----------  ---------------  --------  -------------  --------- 
 At 1 Jan 2019                                              9,015         2,196   3,405        14          (46)       (2)                  7,691   22,273     60           22,333 
-------------------------------------------------------- 
 Profit for the 
  year                                                          -             -     512         -            -         -                       -      512      4              516 
-------------------------------------------------------- 
 Other comprehensive 
  income 
  (net of tax)                                                  -             -    (207)       (5)          34         2                       -     (176)     -             (176) 
-------------------------------------------------------- 
 
   *    debt instruments at fair value through other 
        comprehensive income                                    -             -       -        (4)           -         -                       -       (4)     -               (4) 
-------------------------------------------------------- 
 
   *    cash flow hedges                                        -             -       -         -           34         -                       -       34      -               34 
-------------------------------------------------------- 
 
   *    remeasurement of defined benefit asset/liability        -             -    (207)        -            -         -                       -     (207)     -             (207) 
-------------------------------------------------------- 
 
   *    exchange differences                                    -             -       -        (1)           -         2                       -        1      -                1 
 Total comprehensive 
  income for the 
  year                                                          -             -     305        (5)          34         2                       -      336      4              340 
--------------------------------------------------------  -------  ------------  ------      ----   ----  ----  ---  ---  -----  ---------------  -------   ----  -------  ------ 
 Capital securities 
  issued                                                        -             -       -         -            -         -                       -        -      -                - 
-------------------------------------------------------- 
 Dividends to shareholders                                      -             -    (451)        -            -         -                       -     (451)    (4)            (455) 
-------------------------------------------------------- 
 Capital contribution                                           -             -       -         -            -         -                       -        -      -                - 
--------------------------------------------------------  -------  ------------  ------      ----  -----  ----  ---  ---  -----  ---------------  -------   ----  -------  ------ 
 Transfer                                                       -             -       -         -            -         -                       -        -      -                - 
--------------------------------------------------------  -------  ------------  ------      ----  -----  ----  ---  ---  -----  ---------------  -------   ----  -------  ------ 
 Group Reorganisation 
  Reserve                                                       -             -       -         -            -         -                       -        -      -                - 
--------------------------------------------------------  -------  ------------  ------      ----  -----  ----  ---  ---  -----  ---------------  -------   ----  -------  ------ 
 Other movements(1)                                             -             -      33         -            -         -                       -       33      -               33 
--------------------------------------------------------  -------  ------------  ------      ----  -----  ----  ---  ---  -----  ---------------  -------   ----  -------  ------ 
 At 31 Dec 2019                                             9,015         2,196   3,292         9          (12)        -                   7,691   22,191     60           22,251 
--------------------------------------------------------  -------  ------------  ------      ----  -----  ----       ---  -----  ---------------  -------   ----  -------  ------ 
 
 At 1 Jan 2018                                                 15             -       -         -            -         -                       -       15      -               15 
--------------------------------------------------------  -------  ------------  ------      ----  -----  ----  ---  ---  -----  ---------------  -------   ----  -------  ------ 
 Profit for the 
  year                                                          -             -     763         -            -         -                       -      763      -              763 
--------------------------------------------------------  -------  ------------  ------                                                           -------   ----  -------  ------ 
 Other comprehensive 
  income 
  (net of tax)                                                  -             -    (364)       10          (17)       (2)                      -     (373)     -             (373) 
-------------------------------------------------------- 
 
   *    debt instruments at fair value through other 
        comprehensive income                                    -             -       -        10            -         -                       -       10      -               10 
 
   *    cash flow hedges                                        -             -       -         -          (17)        -                       -      (17)     -              (17) 
 
   *    remeasurement of defined benefit asset/liability        -             -    (364)        -            -         -                       -     (364)     -             (364) 
 
   *    exchange differences                                    -             -       -         -            -        (2)                      -       (2)     -               (2) 
--------------------------------------------------------  -------  ------------  ------      ----  -----  ----  ---  ---   ----  ---------------  -------                  ------ 
 Total comprehensive 
  income for the 
  year                                                          -             -     399        10          (17)       (2)                      -      390      -              390 
--------------------------------------------------------  -------  ------------  ------      ----  -----  ----       ---   ----  ---------------  -------   ----  -------  ------ 
 Capital securities 
  issued(2)                                                 9,000             -       -         -            -         -                       -     9,000     -               9,000 
--------------------------------------------------------  ------- 
 Dividends to shareholders                                      -             -       -         -            -         -                       -        -     (1)                (1) 
-------------------------------------------------------- 
 Capital contribution(3)                                        -             -       3,000     -            -         -                       -     3,000     -               3,000 
-------------------------------------------------------- 
 Transfer(4,5)                                                  -         2,196       -         -            -         -                       -     2,196    60               2,256 
-------------------------------------------------------- 
 Group Reorganisation 
  Reserve(6)                                                    -             -       -         4          (29)        -                   7,691     7,666     -               7,666 
-------------------------------------------------------- 
 Other movements                                                -             -       6         -            -         -                       -         6     1                   7 
--------------------------------------------------------  -------  ------------  ------      ----  -----  ----  ---  ---  -----  ---------------  --------  ----  -------  --------- 
 At 31 Dec 2018                                             9,015         2,196   3,405        14          (46)       (2)                  7,691   22,273     60           22,333 
--------------------------------------------------------  -------  ------------  ------      ----  -----  ----       ---   ----  ---------------  -------   ----  -------  ------ 
 

1 Relates primarily to GBP33m pension assets transfer from HSBC Global Services (UK) Limited in 2019 (2018: Nil).

   2   All new capital subscribed during 2018 was issued to HSBC UK Holdings Limited. 
   3   HSBC UK Holdings Limited injected GBP3,000m of CET1 capital in 2018. 

4 Other equity instruments amounting to GBP2,196m consists of additional Tier 1 capital issued during 2018.

5 Non-controlling interests ('NCI') of GBP60m transferred to the group relates to Marks and Spencer Financial Services plc.

6 Relates primarily to the recognition of goodwill GBP3,142m and the pension asset net of deferred tax GBP4,776m for the transfer of the ring- fenced businesses to HSBC UK Bank plc in 2018.

 
 HSBC UK Bank plc balance sheet 
 at 31 December 
                                                                    2019       2018 
                                                          Notes     GBPm       GBPm 
-------------------------------------------------------  ------  -------  --------- 
 Assets 
 Cash and balances at central banks                               37,020   33,187 
 Items in the course of collection from other banks                  355      457 
 Financial assets designated and otherwise mandatorily 
  measured at fair value through profit or loss             7         66       35 
                                                         ------ 
 Derivatives                                                9        118       61 
 Loans and advances to banks                                       4,643    3,883 
 Loans and advances to customers                                 173,901  165,850 
 Reverse repurchase agreements - non-trading                       3,014    3,422 
 Financial investments                                     10     19,737   13,203 
 Investments in subsidiaries                               13      1,600    1,907 
                                                         ------  -------  ------- 
 Prepayments, accrued income and other assets              16      8,216    8,523 
 Interests in joint ventures                               12          5        5 
 Goodwill and intangible assets                            15        881      718 
 Total assets                                                    249,556  231,251 
-------------------------------------------------------  ------  -------  ------- 
 Liabilities and equity 
 Liabilities 
 Deposits by banks                                                 4,277    4,265 
 Customer accounts                                               207,830  196,858 
 Repurchase agreements - non-trading                                  98      639 
 Items in the course of transmission to other banks                  336      225 
 Derivatives                                                9        197      341 
 Debt securities in issue                                  17      2,917        - 
 Accruals, deferred income and other liabilities           18      2,271    2,274 
 Current tax liabilities                                             362      286 
 Provisions                                                19      1,114      515 
 Deferred tax liabilities                                   5      1,255    1,224 
 Subordinated liabilities                                  20      9,454    4,858 
 Total liabilities                                               230,111  211,485 
-------------------------------------------------------  ------  -------  ------- 
 Equity 
 Called up share capital                                   23          -        - 
 Share premium account                                     23      9,015    9,015 
                                                         ------ 
 Other equity instruments                                  23      2,196    2,196 
 Other reserves                                                    5,245    5,214 
 Retained earnings                                                 2,989    3,341 
 Total equity                                                     19,445   19,766 
 Total liabilities and equity                                    249,556  231,251 
-------------------------------------------------------  ------  -------  ------- 
 

Profit after tax for the year was GBP273m (2018: GBP701m)

The accompanying notes on pages 78 to 118, and the audited sections of the 'Report of the Directors' on pages 17 to 60 form an integral part of these financial statements.

These financial statements were approved by the Board of Directors on 17 February 2020 and signed on its behalf by:

John David Stuart

Director

 
 HSBC UK Bank plc statement of cash flows 
 for the year ended 31 December 
                                                                    2019       2018 
                                                                    GBPm       GBPm 
--------------------------------------------------------------  --------  --------- 
 Profit before tax                                                  715      968 
                                                                ------- 
 Adjustments for non-cash items: 
                                                                -------- 
 Depreciation and amortisation(1)                                   289       94 
                                                                ------- 
 Net loss from investing activities                                 435        - 
                                                                -------   ------ 
 Change in expected credit losses gross of recoveries 
  and other credit impairment charges                               537      313 
                                                                -------   ------ 
 Provisions including pensions                                    1,005      124 
                                                                -------   ------ 
 Share-based payment expense                                         14       (1) 
                                                                -------   ------ 
 Elimination of exchange differences(2)                             255     (190) 
                                                                -------   ------ 
 Changes in operating assets and liabilities 
                                                                -------- 
 Change in net trading securities and derivatives                  (162)       6 
                                                                ------- 
 Change in loans and advances to banks and customers             (8,392)  (9,560) 
                                                                ------- 
 Change in reverse repurchase agreements - non-trading              408   (3,422) 
                                                                ------- 
 Change in financial assets designated and otherwise 
  mandatorily measured at fair value                                (31)     (27) 
                                                                ------- 
 Change in other assets                                             322    1,801 
                                                                ------- 
 Change in deposits by banks and customer accounts               10,984    5,457 
                                                                ------- 
 Change in repurchase agreements - non-trading                     (541)     639 
                                                                ------- 
 Change in debt securities in issue                               2,917        - 
                                                                ------- 
 Change in other liabilities                                       (875)  (3,392) 
                                                                -------   ------ 
 Contributions paid to defined benefit plans                       (115)     (80) 
                                                                -------   ------ 
 Tax paid                                                          (286)       - 
                                                                -------   ------ 
 Net cash from operating activities                               7,479   (7,270) 
--------------------------------------------------------------  -------   ------ 
 Purchase of financial investments                              (19,300)  (5,369) 
                                                                -------   ------ 
 Proceeds from the sale and maturity of financial investments    12,629    3,290 
                                                                -------   ------ 
 Net cash flows from the purchase and sale of property, 
  plant and equipment                                               (50)     (48) 
                                                                -------   ------ 
 Net investment in intangible assets                               (306)    (154) 
                                                                -------   ------ 
 Net cash outflow on cost of investment in subsidiaries               -      (48) 
                                                                -------   ------ 
 Net cash flow on acquisition of subsidiaries, businesses 
  and joint venture(3)                                                -   29,222 
--------------------------------------------------------------  -------   ------ 
 Net cash from investing activities                              (7,027)  26,893 
--------------------------------------------------------------  -------   ------ 
 Issue of ordinary share capital and other equity instruments         -    9,000 
                                                                ------- 
 Subordinated loan capital issued(4)                              4,619    2,020 
--------------------------------------------------------------  -------   ------ 
 Funds received from the shareholder of the parent company            -    3,000 
--------------------------------------------------------------  -------   ------ 
 Dividends paid to shareholders of the parent company              (451)       - 
--------------------------------------------------------------  -------   ------ 
 Net cash from financing activities                               4,168   14,020 
 Net increase in cash and cash equivalents                        4,620   33,643 
--------------------------------------------------------------  -------   ------ 
 Cash and cash equivalents at 1 Jan                              33,673        2 
                                                                -------   ------ 
 Exchange differences in respect of cash and cash equivalents      (145)      28 
                                                                -------   ------ 
 Cash and cash equivalents at 31 Dec(5)                          38,148   33,673 
--------------------------------------------------------------  -------   ------ 
 Cash and cash equivalents comprise: 
                                                                --------  --------- 
 - cash and balances at central banks                            37,020   33,187 
                                                                -------   ------ 
 - items in the course of collection from other banks               355      457 
                                                                -------   ------ 
 - loans and advances to banks of one month or less               1,001      105 
                                                                -------   ------ 
 - treasury bills, other bills and certificates of deposit 
  less than three months                                             23      149 
                                                                -------   ------ 
 - cash collateral and net settlement accounts                       85        - 
--------------------------------------------------------------  -------   ------ 
 - less: items in the course of transmission to other 
  banks                                                            (336)    (225) 
--------------------------------------------------------------  -------   ------ 
 Cash and cash equivalents at 31 Dec(5)                          38,148   33,673 
--------------------------------------------------------------  -------   ------ 
 

Interest received was GBP5,183m (2018: GBP2,454m), interest paid was GBP971m (2018: GBP212m).

1 The impact of the right-of-use assets recognised under IFRS 16 at the beginning of 2019 is not recognised in 2018.

2 Adjustment to bring changes between opening and closing balance sheet amounts to average rates. This is not done on line-by-line basis, as details cannot be determined without unreasonable expense.

3 No cash or cash equivalent was paid in consideration of the investment in subsidiaries and joint venture as it formed part of the Part VII transfer of asset and liabilities. The aggregate amount of cash and cash equivalent in the businesses over which control was obtained was GBP29,222m.

4 Subordinated liabilities changes during the year are attributable to cash flows from issuance of securities of GBP4,619m, (2018: GBP2,020m). Non-cash changes during the year included foreign exchange (loss) of GBP(23)m (2018: Nil).

5 At 31 December 2019, GBP617m (2018: GBP350m) was not available for use by the bank, all related to mandatory deposits at central banks (2018: GBP350m).

 
 HSBC UK Bank plc statement of changes in equity 
 for the year ended 31 December 
                                                                                                               Other reserves 
                                                           Called 
                                                               up 
                                                            share 
                                                          capital                             Financial                                               Total 
                                                              and        Other                   assets  Cash flow     Foreign            Group      share- 
                                                            share       equity    Retained     at FVOCI    hedging    exchange  re-organisation    holders' 
                                                          premium  instruments    earnings      reserve    reserve     reserve          reserve      equity 
                                                             GBPm         GBPm        GBPm         GBPm       GBPm        GBPm             GBPm        GBPm 
-------------------------------------------------------- 
 At 1 Jan 2019                                              9,015        2,196   3,341        14          (46)       (2)                  5,248   19,766 
 Profit for the 
  year                                                          -            -     273         -            -         -                       -      273 
-------------------------------------------------------- 
 Other comprehensive 
  income 
  (net of tax)                                                  -            -    (207)       (5)          34         2                       -     (176) 
-------------------------------------------------------- 
 
   *    debt instruments at fair value through other 
        comprehensive income                                    -            -       -        (4)           -         -                       -       (4) 
-------------------------------------------------------- 
 
   *    cash flow hedges                                        -            -       -         -           34         -                       -       34 
-------------------------------------------------------- 
 
   *    remeasurement of defined benefit asset/liability        -            -    (207)        -            -         -                       -     (207) 
-------------------------------------------------------- 
 
   *    exchange differences                                    -            -       -        (1)           -         2                       -        1 
--------------------------------------------------------  -------  -----------  ------      ----   ----  ----  ---  ---  -----  ---------------  ------- 
 Total comprehensive 
  income for the 
  year                                                          -            -      66        (5)          34         2                       -       97 
--------------------------------------------------------  -------  -----------  ------      ----   ----  ----  ---  ---  -----  ---------------  ------- 
 Capital securities 
  issued                                                        -            -       -         -            -         -                       -        - 
--------------------------------------------------------  ------- 
 Dividends to shareholders                                      -            -    (451)        -            -         -                       -     (451) 
-------------------------------------------------------- 
 Capital contribution                                           -            -       -         -            -         -                       -        - 
--------------------------------------------------------  -------  -----------  ------      ----  -----  ----  ---  ---  -----  ---------------  ------- 
 Transfer                                                       -            -       -         -            -         -                       -        - 
--------------------------------------------------------  -------  -----------  ------      ----  -----  ----  ---  ---  -----  ---------------  ------- 
 Group Reorganisation 
  Reserve                                                       -            -       -         -            -         -                       -        - 
--------------------------------------------------------  -------  -----------  ------      ----  -----  ----  ---  ---  -----  ---------------  ------- 
 Other movements(1)                                             -            -      33         -            -         -                       -       33 
--------------------------------------------------------  -------  -----------  ------      ----  -----  ----  ---  ---  -----  ---------------  ------- 
 At 31 Dec 2019                                             9,015        2,196   2,989         9          (12)        -                   5,248   19,445 
--------------------------------------------------------  -------  -----------  ------      ----  -----  ----       ---  -----  ---------------  ------- 
 
 At 1 Jan 2018                                                 15            -       -         -            -         -                       -       15 
--------------------------------------------------------  -------  -----------  ------      ----  -----  ----  ---  ---  -----  ---------------  ------- 
 Profit for the 
  year                                                          -            -     701         -            -         -                       -      701 
--------------------------------------------------------  -------  -----------  ------                                                           ------- 
 Other comprehensive 
  income 
  (net of tax)                                                  -            -    (364)       10          (17)       (2)                      -     (373) 
--------------------------------------------------------  -------  -----------  ------      ----  -----  ----       ---   ----  ---------------  ------- 
 
   *    debt instruments at fair value through other 
        comprehensive income                                    -            -       -        10            -         -                       -       10 
-------------------------------------------------------- 
 
   *    cash flow hedges                                        -            -       -         -          (17)        -                       -      (17) 
-------------------------------------------------------- 
 
   *    remeasurement of defined benefit asset/liability        -            -    (364)        -            -         -                       -     (364) 
-------------------------------------------------------- 
 
   *    exchange differences                                    -            -       -         -            -        (2)                      -       (2) 
--------------------------------------------------------  -------  -----------  ------      ----  -----  ----  ---  ---   ----  ---------------  ------- 
 Total comprehensive 
  income for the 
  year                                                          -            -     337        10          (17)       (2)                      -      328 
--------------------------------------------------------  -------  -----------  ------      ----  -----  ----       ---   ----  ---------------  ------- 
 Capital securities 
  issued(2)                                                 9,000            -       -         -            -         -                       -    9,000 
-------------------------------------------------------- 
 Dividends to shareholders                                      -            -       -         -            -         -                       -        - 
-------------------------------------------------------- 
 Capital contribution(3)                                        -            -   3,000         -            -         -                       -    3,000 
-------------------------------------------------------- 
 Transfer(4)                                                    -        2,196       -         -            -         -                       -    2,196 
-------------------------------------------------------- 
 Group Reorganisation 
  Reserve(5)                                                    -            -       -         4          (29)        -                   5,248    5,223 
-------------------------------------------------------- 
 Other movements                                                -            -       4         -            -         -                       -        4 
--------------------------------------------------------  -------  -----------  ------      ----  -----  ----  ---  ---  -----  ---------------  ------- 
 At 31 Dec 2018                                             9,015        2,196   3,341        14          (46)       (2)                  5,248   19,766 
--------------------------------------------------------  -------  -----------  ------      ----  -----  ----       ---   ----  ---------------  ------- 
 

1 Relates primarily to GBP33m pension assets transfer from HSBC Global Services (UK) Limited in 2019 (2018: Nil).

   2   All new capital subscribed during 2018 was issued to HSBC UK Holdings Limited. 
   3   HSBC UK Holdings Limited injected GBP3,000m of CET1 capital in 2018. 

4 Other equity instruments amounting to GBP2,196m consists of additional Tier 1 capital issued during 2018.

5 Relates primarily to the recognition of the pension asset net of deferred tax GBP4,776m for the transfer of the ring- fenced businesses to HSBC UK Bank plc in 2018 .

 
 Notes on the financial statements 
 
 
 1   Basis of preparation and significant accounting policies 
    --------------------------------------------------------- 
 
   1.1    Basis of preparation 
   (a)     Compliance with International Financial Reporting Standards 

The consolidated financial statements of HSBC UK and the separate financial statements of the bank have been prepared in accordance with International Financial Reporting Standards ('IFRSs') as issued by the International Accounting Standards Board ('IASB'), including interpretations issued by the IFRS Interpretations Committee, and as endorsed by the European Union ('EU'). 'Interest Rate Benchmark Reform: Amendments to IFRS 9 and IAS 39 'Financial Instruments', was endorsed in January 2020 and has been early adopted as set out below. Therefore, there were no unendorsed standards effective for the year ended 31 December 2019 affecting these consolidated and separate financial statements, and the group's application of IFRSs results in no differences between IFRSs as issued by the IASB and IFRSs as endorsed by the EU.

Standards adopted during the year ended 31 December 2019

IFRS 16 'Leases'

On 1 January 2019, we adopted the requirements of IFRS 16 retrospectively. The cumulative effect of initially applying the standard was recognised as an adjustment to the opening balance of retained earnings at that date. Comparatives were not restated. The adoption of the standard increased assets by GBP0.4bn and increased financial liabilities by the same amount with no effect on net assets or retained earnings.

On adoption of IFRS 16, we recognised lease liabilities in relation to leases that had previously been classified as 'operating leases' in accordance with IAS 17 'Leases'. These liabilities were recognised in 'other liabilities' and measured at the present value of the remaining lease payments, discounted at the lessee's incremental borrowing rate at 1 January 2019. The associated right of use ('ROU') assets were recognised in 'other assets' and measured at the amount equal to the lease liability, adjusted by the amount of any prepaid or accrued lease payments or provisions for onerous leases recognised on the balance sheet at 31 December 2018. In addition, the following practical expedients permitted by the standard were applied:

   --    reliance was placed on previous assessments on whether leases were onerous; 

-- operating leases with a remaining lease term of less than 12 months at 1 January 2019 were treated as short-term leases; and

-- initial direct costs were not included in the measurement of ROU assets for leases previously accounted for as operating leases.

The differences between IAS 17 and IFRS 16 are summarised in the table below:

 
 
 Leases were         Leases are recognised as an ROU asset and a corresponding 
  classified          liability at the date at which the leased asset is made available 
  as either           for use. Lease payments are allocated between the liability 
  finance or          and finance cost. The finance cost is charged to profit or 
  operating           loss over the lease term so as to produce a constant period 
  leases. Payments    rate of interest on the remaining balance of the liability. 
  made under          The ROU asset is depreciated over the shorter of the ROU asset's 
  operating           useful economic life and the lease term on a straight-line 
  leases were         basis. 
  charged to          In determining the lease term, we consider all facts and circumstances 
  profit or           that create an economic incentive to exercise an extension 
  loss on a           option or not exercise a termination option over the planning 
  straight-line       horizon of five years. 
  basis over          In general, it is not expected that the discount rate implicit 
  the period          in the lease is available so the lessee's incremental borrowing 
  of the lease.       rate is used. This is the rate that the lessee would have 
                      to pay to borrow the funds necessary to obtain an asset of 
                      a similar value in a similar economic environment with similar 
                      terms and conditions. The rates are determined for each economic 
                      environment in which we operate and for each term by adjusting 
                      swap rates with funding spreads (own credit spread) and cross-currency 
                      basis where appropriate. 
------------------  ------------------------------------------------------------------------ 
 

Interest Rate Benchmark Reform: Amendments to IFRS 9 and IAS 39 'Financial Instruments'

Amendments to IFRS 9 and IAS 39 issued in September 2019 modify specific hedge accounting requirements so that entities apply those hedge accounting requirements assuming that the interest rate benchmark on which the hedged cash flows and cash flows of the hedging instrument are based is not altered as a result of interest rate benchmark reform. These amendments replace the need for specific judgements to determine whether certain hedge accounting relationships that hedge the variability of cash flows or interest rate risk exposures for periods after the interest rate benchmarks are expected to be reformed or replaced continue to qualify for hedge accounting as at 31 December 2019. For example, in the context of cash flow hedging, the amendments require the interest rate benchmark on which the hedged cash flows are based, or on which the cash flows of the hedging instrument are based, to be assumed to be unaltered over the period of the documented hedge relationship, while uncertainty over the interest rate benchmark reform exists. The IASB is expected to provide further guidance on the implication for hedge accounting during the reform process and after the reform uncertainty is resolved.

These amendments apply from 1 January 2020 with early adoption permitted. The group has adopted the amendments that apply to IAS 39 from 1 January 2019 and has made the additional disclosures as required by the amendments. Further information is included in

Note 9.

Amendment to IAS 12 'Income Taxes' and other changes

An amendment to IAS 12 was issued in December 2017 as part of the annual improvement cycle. The amendment clarifies that an entity should recognise the tax consequences of dividends where the transactions or events that generated the distributable profits are recognised. This amendment was applied on 1 January 2019 and had no material impact. Comparatives have not been restated.

In addition, the group has adopted a number of interpretations and amendments to standards, which have had an insignificant effect on the consolidated group and the separate financial statements of the bank.

   (b)     Future accounting developments 

Minor amendments to IFRSs

The IASB has published a number of minor amendments to IFRSs which are effective from 1 January 2020, some of which have been endorsed for use in the EU. The group expects they will have an insignificant effect, when adopted, on the consolidated financial statements of the group and the separate financial statements of the bank.

Major new IFRSs

The IASB has published IFRS 17 'Insurance Contracts'. IFRS 17 has not yet been endorsed but is not expected to have a significant impact on the consolidated financial statements of the group and the separate financial statements of the bank.

   (c)      Foreign currencies 

The functional currency of the bank is sterling, which is also the presentational currency of the consolidated financial statements of

the group.

Transactions in foreign currencies are recorded at the rate of exchange on the date of the transaction. Assets and liabilities denominated in foreign currencies are translated at the rate of exchange at the balance sheet date except non-monetary assets and liabilities measured at historical cost, which are translated using the rate of exchange at the initial transaction date. Exchange differences are included in other comprehensive income or in the income statement depending on where the gain or loss on the underlying item is recognised.

   (d)     Presentation of information 

Certain disclosures required by IFRSs have been included in the audited sections of this Annual Report and Accounts 2019 as follows:

-- disclosures concerning the nature and extent of risks relating to financial instruments are included in the 'Report of the Directors: Risk' on pages 17 to 51; and

   --    capital disclosures are included in the 'Report of the Directors: Capital' on pages 52 to 53. 

In publishing the parent company financial statements together with the group financial statements, the bank has taken advantage of the exemption in Section 408(3) of the Companies Act 2006 not to present its individual income statement and related notes.

   (e)      Critical accounting estimates and judgements 

The preparation of financial information requires the use of estimates and judgements about future conditions. In view of the inherent uncertainties and the high level of subjectivity involved in the recognition or measurement of items highlighted as the critical accounting estimates and judgements in section 1.2 below, it is possible that the outcomes in the next financial year could differ from those on which management's estimates are based. This could result in materially different estimates and judgements from those reached by management for the purposes of these financial statements. Management's selection of the group's accounting policies that contain critical estimates and judgements reflects the materiality of the items to which the policies are applied and the high degree of judgement and estimation uncertainty involved.

   (f)      Segmental analysis 

HSBC UK's chief operating decision-maker is the group Chief Executive, supported by the group Executive Committee, and operating segments are reported in a manner consistent with the internal reporting provided to the group Chief Executive and the group Executive Committee.

Measurement of segmental assets, liabilities, income and expenses is in accordance with the group's accounting policies. Segmental income and expenses include transfers between segments and these transfers are conducted at arm's length. Shared costs are included in segments on the basis of the actual recharges made.

The types of products and services from which each reportable segment derives its revenue are discussed in the 'Strategic Report - Products and services'.

   (g)     Going concern 

The financial statements are prepared on a going concern basis, as the Directors are satisfied that the group and bank have the resources to continue in business for the foreseeable future. In making this assessment, the Directors have considered a wide range of information relating to present and future conditions, including future projections of profitability, cash flows and capital resources.

   1.2    Summary of significant accounting policies 
   (a)     Consolidation and related policies 

Investments in subsidiaries

Where an entity is governed by voting rights, the group consolidates when it holds, directly or indirectly, the necessary voting rights to pass resolutions by the governing body. In all other cases, the assessment of control is more complex and requires judgement of other factors, including having exposure to variability of returns, power to direct relevant activities and whether power is held as agent or principal.

Business combinations are accounted for using the acquisition method. The amount of non-controlling interest is measured either at fair value or at the non-controlling interest's proportionate share of the acquiree's identifiable net assets. The election is made for each business combination.

The bank's investments in subsidiaries are stated at cost less impairment losses.

Goodwill

Goodwill is allocated to cash-generating units ('CGUs') for the purpose of impairment testing, which is undertaken at the lowest level at which goodwill is monitored for internal management purposes. The group's CGUs are based on the business lines described in the Strategic Report. Impairment testing is performed once a year, or whenever there is an indication of impairment, by comparing the recoverable amount of a CGU with its carrying amount.

Goodwill is included in a disposal group if the disposal group is a CGU to which goodwill has been allocated or it is an operation within such a CGU. The amount of goodwill included in a disposal group is measured on the basis of the relative values of the operation disposed of and the portion of the CGU retained.

Critical accounting estimates and judgements

 
 The review of goodwill for impairment reflects management's best estimate 
  of the future cash flows of the CGUs and the rates used to discount 
  these cash flows, both of which are subject to uncertain factors as 
  follows: 
 
 
  *    The accuracy of forecast cash flows is subject to a      *    The future cash flows of the CGUs are sensitive to 
       high degree of uncertainty in volatile market                 the cash flows projected for the periods for which 
       conditions. Where such circumstances are determined           detailed forecasts are available and to assumptions 
       to exist, management re-tests goodwill for impairment         regarding the long-term pattern of sustainable cash 
       more frequently than once a year when indicators of           flows thereafter. Forecasts are compared with actual 
       impairment exist. This ensures that the assumptions           performance and verifiable economic data, but they 
       on which the cash flow forecasts are based continue           reflect management's view of future business 
       to reflect current market conditions and management's         prospects at the time of the assessment 
       best estimate of future business prospects 
 
                                                                *    The rates used to discount future expected cash flows 
                                                                     can have a significant effect on their valuation, and 
                                                                     are based on the costs of capital assigned to 
                                                                     individual CGUs. The cost of capital percentage is 
                                                                     generally derived from a capital asset pricing model, 
                                                                     which incorporates inputs reflecting a number of 
                                                                     financial and economic variables, including the 
                                                                     risk-free interest rate in the country concerned and 
                                                                     a premium for the risk of the business being 
                                                                     evaluated. These variables are subject to 
                                                                     fluctuations in external market rates and economic 
                                                                     conditions beyond management's control 
 
 
                                                                *    Key assumptions used in estimating goodwill 
                                                                     impairment are described in Note 15 
============================================================  ============================================================ 
 

Interests in associates and joint arrangements

Joint arrangements are investments in which the group, together with one or more parties, has joint control. Depending on the group's rights and obligations, the joint arrangement is classified as either a joint operation or a joint venture. The group classifies investments in entities over which it has significant influence, and that are neither subsidiaries nor joint arrangements, as associates.

The group recognises its share of the assets, liabilities and results in a joint operation. Investments in associates and interests in joint ventures are recognised using the equity method. The attributable share of the results and reserves of joint ventures and associates are included in the consolidated financial statements of the group based on either financial statements made up to 31 December or pro-rated amounts adjusted for any material transactions or events occurring between the date the financial statements are available and

31 December.

Investments in associates and joint ventures are assessed at each reporting date and tested for impairment when there is an indication that the investment may be impaired. Goodwill on acquisition of interests in joint ventures and associates is not tested separately for impairment, but is assessed as part of the carrying amount of the investment.

   (b)     Income and expense 

Operating income

Interest income and expense

Interest income and expense for all financial instruments, excluding those classified as held for trading or designated at fair value, are recognised in 'Interest income' and 'Interest expense' in the income statement using the effective interest method. However, as an exception to this, interest on debt instruments issued by the group for funding purposes that are designated under the fair value option to reduce an accounting mismatch and on derivatives managed in conjunction with those debt instruments is included in interest expense.

Interest on credit-impaired financial assets is recognised using the rate of interest used to discount the future cash flows for the purpose of measuring the impairment loss.

Critical accounting estimates and judgements

 
 The effective interest rate applied to interest income recognised on 
  credit card lending includes significant estimates and judgements related 
  to their behavioural life. This life is estimated based on internal 
  models and is reviewed regularly to reflect actual experience. The 
  application of the effective interest rate method to credit card lending 
  has resulted in the recognition of GBP147m (2018: GBP138m) within loans 
  and advances to customers as at 31 December 2019. 
 
                                                              Management has assessed the 
  *    The estimated life is reviewed annually and            sensitivity of balance and 
       management has assessed seven years as continuing to   interest assumptions by considering 
       be the most appropriate life.                          the impact of changes as 
                                                              follows: 
                                                               *    a decrease in the closing balance stick rate 
  *    A key metric is the stick rate, being the proportion         assumption of 5% would decrease the asset value by 
       of acquired balances which remain on book after the          GBP7.7m (2018:GBP3.8m); 
       end of promotional period. Where actual experience 
       differs from forecasts, an adjustment to the carryin 
 g                                                             *    similarly, a decrease in the assumed interest yiel 
       value of the asset is required to be recognised in     d 
       the financial statements.                                    of 5% would decrease the asset value by GBP17.0m 
                                                                    (2018: GBP14.6m). (The interest yield assumption i 
                                                              s 
                                                                    the amount of interest receivable over the life of 
                                                                    the account). 
===========================================================  ========================================================= 
 

Non-interest income and expense

The group generates fee income from services provided at a fixed price over time, such as account service and card fees, or when it delivers a specific transaction at a point in time, such as broking services and import/export services. With the exception of certain performance fees, all other fees are generated at a fixed price. Fund management and performance fees can be variable depending on the size of the customer portfolio and the group's performance as fund manager. Variable fees are recognised when all uncertainties are resolved. Fee income is generally earned from short-term contracts with payment terms that do not include a significant financing component.

The group acts as principal in the majority of contracts with customers, with the exception of broking services. For most brokerage trades, the group acts as agent in the transaction and recognises broking income net of fees payable to other parties in the arrangement.

The group recognises fees earned on transaction-based arrangements at a point in time when it has fully provided the service to the customer. Where the contract requires services to be provided over time, income is recognised on a systematic basis over the life of the agreement.

Where the group offers a package of services that contains multiple non-distinct performance obligations, such as those included in account service packages, the promised services are treated as a single performance obligation. If a package of services contains distinct performance obligations, such as those including both account and insurance services, the corresponding transaction price is allocated to each performance obligation based on the estimated stand-alone selling prices.

Dividend income is recognised when the right to receive payment is established. This is the ex-dividend date for listed equity securities, and usually the date when shareholders approve the dividend for unlisted equity securities.

The group buys and sells currencies to customers, as principal and presents the results of this activity, including the related gains and losses from changes in foreign exchange rates, as trading.

Net income/(expense) from financial instruments measured at fair value through profit or loss includes the following:

-- 'Net income from financial instruments held for trading or managed on a fair value basis': This comprises net trading income, which includes all gains and losses from changes in the fair value of financial assets and financial liabilities held for trading and other financial instruments managed on a fair value basis, together with the related interest income, expense and dividends, excluding the effect of changes in the credit risk of liabilities managed on a fair value basis. It also includes all gains and losses from changes in the fair value of derivatives that are managed in conjunction with financial assets and liabilities measured at fair value through profit or loss.

-- 'Changes in fair value of other financial instruments mandatorily measured at fair value through profit or loss': This includes interest on instruments that fail the solely payments of principal and interest ('SPPI') test, see (d).

   (c)      Valuation of financial instruments 

All financial instruments are initially recognised at fair value. Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The fair value of a financial instrument on initial recognition is generally its transaction price (that is, the fair value of the consideration given or received). However, if there is a difference between the transaction price and the fair value of financial instruments whose fair value is based on a quoted price in an active market or a valuation technique that uses only data from observable markets, the group recognises the difference as a trading gain or loss at inception (a 'day 1 gain or loss'). In all other cases, the entire day 1 gain or loss is deferred and recognised in the income statement over the life of the transaction either until the transaction matures or is closed out or the valuation inputs become observable.

The fair value of financial instruments is generally measured on an individual basis. Financial instruments are classified into one of three fair value hierarchy levels, described in Note 7, 'Fair values of financial instruments carried at fair value'.

   (d)     Financial instruments measured at amortised cost 

Financial assets that are held to collect the contractual cash flows and which contain contractual terms that give rise on specified dates to cash flows that are solely payments of principal and interest are measured at amortised cost. Such financial assets include most loans and advances to banks and customers and some debt securities. In addition, most financial liabilities are measured at amortised cost. The group accounts for regular way amortised cost financial instruments using trade date accounting. The carrying value of these financial assets at initial recognition includes any directly attributable transactions costs. If the initial fair value is lower than the cash amount advanced, such as in the case of some leveraged finance and syndicated lending activities, the difference is deferred and recognised over the life of the loan through the recognition of interest income.

Non-trading reverse repurchase, repurchase and similar agreements

When debt securities are sold subject to a commitment to repurchase them at a predetermined price ('repos'), they remain on the balance sheet and a liability is recorded in respect of the consideration received. Securities purchased under commitments to resell ('reverse repos') are not recognised on the balance sheet and an asset is recorded in respect of the initial consideration paid. Non-trading repos and reverse repos are measured at amortised cost. The difference between the sale and repurchase price or between the purchase and resale price is treated as interest and recognised in net interest income over the life of the agreement.

   (e)      Financial assets measured at fair value through other comprehensive income 

Financial assets held for a business model that is achieved by both collecting contractual cash flows and selling and which contain contractual terms that give rise on specified dates to cash flows that are solely payments of principal and interest are measured at fair value through other comprehensive income ('FVOCI'). These comprise primarily debt securities. They are recognised on the trade date when the group enters into contractual arrangements to purchase and are normally derecognised when they are either sold or redeemed. They are subsequently remeasured at fair value and changes therein (except for those relating to impairment, interest income and foreign currency exchange gains and losses) are recognised in other comprehensive income until the assets are sold. Upon disposal, the cumulative gains or losses in other comprehensive income are recognised in the income statement as 'Gains less losses from financial instruments'. Financial assets measured at FVOCI are included in the impairment calculations set out below and impairment is recognised in profit or loss.

   (f)      Derivatives 

Derivatives are financial instruments that derive their value from the price of underlying items such as equities, interest rates or other indices. Derivatives are recognised initially and are subsequently measured at fair value through profit or loss. Derivatives are classified as assets when their fair value is positive or as liabilities when their fair value is negative. This includes embedded derivatives in financial liabilities, which are bifurcated from the host contract when they meet the definition of a derivative on a stand-alone basis.

Where the derivatives are managed with debt securities issued by the group that are designated at fair value, the contractual interest is shown in 'Interest expense' together with the interest payable on the issued debt.

Hedge accounting

When derivatives are not part of fair value designated relationships, if held for risk management purposes they are designated in hedge accounting relationships where the required criteria for documentation and hedge effectiveness are met. The group uses these derivatives or, where allowed, other non-derivative hedging instruments in fair value hedges or cash flow hedges as appropriate to the risk being hedged.

Fair value hedge

Fair value hedge accounting does not change the recording of gains and losses on derivatives and other hedging instruments, but results in recognising changes in the fair value of the hedged assets or liabilities attributable to the hedged risk that would not otherwise be recognised in the income statement. If a hedge relationship no longer meets the criteria for hedge accounting, hedge accounting is

discontinued and the cumulative adjustment to the carrying amount of the hedged item is amortised to the income statement on a recalculated effective interest rate, unless the hedged item has been derecognised, in which case it is recognised in the income statement immediately.

Cash flow hedge

The effective portion of gains and losses on hedging instruments is recognised in other comprehensive income and the ineffective portion of the change in fair value of derivative hedging instruments that are part of a cash flow hedge relationship is recognised immediately in the income statement within 'Net income from financial instruments held for trading or managed on a fair value basis'. The accumulated gains and losses recognised in other comprehensive income are reclassified to the income statement in the same periods in which the hedged item affects profit or loss. When a hedge relationship is discontinued, or partially discontinued, any cumulative gain or loss recognised in other comprehensive income remains in equity until the forecast transaction is recognised in the income statement. When a forecast transaction is no longer expected to occur, the cumulative gain or loss previously recognised in other comprehensive income is immediately reclassified to the income statement.

   (g)     Impairment of amortised cost and FVOCI financial assets 

Expected credit losses ('ECL') are recognised for loans and advances to banks and customers, non-trading reverse repurchase agreements, other financial assets held at amortised cost, debt instruments measured at FVOCI, and certain loan commitments and financial guarantee contracts. At initial recognition, allowance (or provision in the case of some loan commitments and financial guarantees) is required for ECL resulting from default events that are possible within the next 12 months, or less, where the remaining life is less than 12 months ('12-month ECL'). In the event of a significant increase in credit risk, allowance (or provision) is required for ECL resulting from all possible default events over the expected life of the financial instrument ('lifetime ECL'). Financial assets where 12-month ECL is recognised are considered to be 'stage 1'; financial assets which are considered to have experienced a significant increase in credit risk are in 'stage 2'; and financial assets for which there is objective evidence of impairment so are considered to be in default or otherwise credit impaired are in 'stage 3'. Purchased or originated credit-impaired financial assets ('POCI') are treated differently, as set out below.

Credit impaired (stage 3)

The group determines that a financial instrument is credit impaired and in stage 3 by considering relevant objective evidence, primarily whether:

   --    contractual payments of either principal or interest are past due for more than 90 days; 

-- there are other indications that the borrower is unlikely to pay, such as when a concession has been granted to the borrower for economic or legal reasons relating to the borrower's financial condition; and

   --    the loan is otherwise considered to be in default. 

If such unlikeliness to pay is not identified at an earlier stage, it is deemed to occur when an exposure is 90 days past due, even where regulatory rules permit default to be defined based on 180 days past due. Therefore, the definitions of credit impaired and default are aligned as far as possible so that stage 3 represents all loans that are considered defaulted or otherwise credit impaired.

Interest income is recognised by applying the effective interest rate to the amortised cost amount, i.e. gross carrying amount less ECL allowance.

Write-off

Financial assets (and the related impairment allowances) are normally written off, either partially or in full, when there is no realistic prospect of recovery. Where loans are secured, this is generally after receipt of any proceeds from the realisation of security. In circumstances where the net realisable value of any collateral has been determined and there is no reasonable expectation of further recovery, write-off may be earlier.

Renegotiation

Loans are identified as renegotiated and classified as credit impaired when we modify the contractual payment terms due to significant credit distress of the borrower. Renegotiated loans remain classified as credit impaired until there is sufficient evidence to demonstrate a significant reduction in the risk of non-payment of future cash flows and retain the designation of renegotiated until maturity or derecognition.

A loan that is renegotiated is derecognised if the existing agreement is cancelled and a new agreement is made on substantially different terms or if the terms of an existing agreement are modified such that the renegotiated loan is a substantially different financial instrument. Any new loans that arise following derecognition events in these circumstances are considered to be POCI and will continue to be disclosed as renegotiated loans.

Other than originated credit-impaired loans, all other modified loans could be transferred out of stage 3 if they no longer exhibit any evidence of being credit impaired and, in the case of renegotiated loans, there is sufficient evidence to demonstrate a significant reduction in the risk of non-payment of future cash flows over the minimum observation period, and there are no other indicators of impairment. These loans could be transferred to stage 1 or 2 based on the mechanism as described below by comparing the risk of a default occurring at the reporting date (based on the modified contractual terms) and the risk of a default occurring at initial recognition (based on the original, unmodified contractual terms). Any amount written off as a result of the modification of contractual terms would not be reversed.

Loan modifications that are not credit impaired

Loan modifications that are not identified as renegotiated are considered to be commercial restructuring. Where a commercial restructuring results in a modification (whether legalised through an amendment to the existing terms or the issuance of a new loan contract) such that the group's rights to the cash flows under the original contract have expired, the old loan is derecognised and the new loan is recognised at fair value. The rights to cash flows are generally considered to have expired if the commercial restructure is at

market rates and no payment-related concession has been provided.

Significant increase in credit risk (stage 2)

An assessment of whether credit risk has increased significantly since initial recognition is performed at each reporting period by considering the change in the risk of default occurring over the remaining life of the financial instrument. The assessment explicitly or

implicitly compares the risk of default occurring at the reporting date with that at initial recognition, taking into account reasonable and supportable information, including information about past events, current conditions and future economic conditions. The assessment is unbiased, probability-weighted, and to the extent relevant, uses forward-looking information consistent with that used in the measurement of ECL. The analysis of credit risk is multifactor. The determination of whether a specific factor is relevant and its weight compared with other factors depends on the type of product, the characteristics of the financial instrument and the borrower. Therefore, it is not possible to provide a single set of criteria that will determine what is considered to be a significant increase in credit risk and these criteria will differ for different types of lending, particularly between retail and wholesale. However, unless identified at an earlier stage, all financial assets are deemed to have suffered a significant increase in credit risk when 30 days past due. In addition, wholesale loans that are individually assessed, which are typically corporate and commercial customers, and included on a watch or worry list, are included in stage 2.

For wholesale portfolios, the quantitative comparison assesses default risk using a lifetime probability of default ('PD'), which encompasses a wide range of information including the obligor's customer risk rating ('CRR'), macroeconomic condition forecasts and credit transition probabilities. For origination CRRs up to 3.3, significant increase in credit risk is measured by comparing the average PD for the remaining term estimated at origination with the equivalent estimation at the reporting date. The quantitative measure of significance varies depending on the credit quality at origination as follows:

 
 
 0.1-1.2   15bps 
 2.1-3.3   30 bps 
--------  ------- 
 

For CRRs greater than 3.3 that are not impaired, a significant increase in credit risk is considered to have occurred when the origination PD has doubled. The significance of changes in PD was informed by expert credit risk judgement, referenced to historical credit migrations and to relative changes in external market rates.

For loans originated prior to the implementation of IFRS 9, the origination PD does not include adjustments to reflect expectations of future macroeconomic conditions since these are not available without the use of hindsight. In the absence of this data, origination PD must be approximated assuming through-the-cycle ('TTC') PDs and TTC migration probabilities, consistent with the instrument's underlying modelling approach and the CRR at origination. For these loans, the quantitative comparison is supplemented with additional

CRR deterioration-based thresholds, as set out in the table below:

 
 
 0.1       5 notches 
 1.1-4.2   4 notches 
 4.3-5.1   3 notches 
 5.2-7.1   2 notches 
 7.2-8.2   1 notch 
 8.3       0 notch 
--------  ---------- 
 

Further information about the 23-grade scale used for CRR can be found on page 25 - Risk rating scales.

For certain portfolios of debt securities where external market ratings are available and credit ratings are not used in credit risk management, the debt securities will be in stage 2 if their credit risk increases to the extent they are no longer considered investment grade. Investment grade is where the financial instrument has a low risk of incurring losses, the structure has a strong capacity to meet its contractual cash flow obligations in the near term and adverse changes in economic and business conditions in the longer term may, but will not necessarily, reduce the ability of the borrower to fulfil their contractual cash flow obligations.

For retail portfolios, default risk is assessed using a reporting date 12-month PD derived from credit scores, which incorporates all available information about the customer. This PD is adjusted for the effect of macroeconomic forecasts for periods longer than 12 months and is considered to be a reasonable approximation of a lifetime PD measure. Retail exposures are first segmented into homogeneous portfolios, generally by country, product and brand. Within each portfolio, the stage 2 accounts are defined as accounts with an adjusted 12-month PD greater than the average 12-month PD of loans in that portfolio 12 months before they become 30 days past due. The expert credit risk judgement is that no prior increase in credit risk is significant. This portfolio-specific threshold identifies loans with a PD higher than would be expected from loans that are performing as originally expected, and higher than what would have been acceptable at origination. It therefore approximates a comparison of origination to reporting date PDs.

Unimpaired and without significant increase in credit risk (stage 1)

ECL resulting from default events that are possible within the next 12 months ('12-month ECL') are recognised for financial instruments that remain in stage 1.

Purchased or originated credit impaired

Financial assets that are purchased or originated at a deep discount that reflects the incurred credit losses are considered to be POCI. This population includes the recognition of a new financial instrument following a renegotiation where concessions have been granted for economic or contractual reasons relating to the borrower's financial difficulty that otherwise would not have been considered. The amount of change-in-lifetime ECL is recognised in profit or loss until the POCI is derecognised, even if the lifetime ECL are less than the amount of ECL included in the estimated cash flows on initial recognition.

Movement between stages

Financial assets can be transferred between the different categories (other than POCI) depending on their relative increase in credit risk since initial recognition. Financial instruments are transferred out of stage 2 if their credit risk is no longer considered to be significantly increased since initial recognition based on the assessments described above. Except for renegotiated loans, financial instruments are

transferred out of stage 3 when they no longer exhibit any evidence of credit impairment as described above. Renegotiated loans that are not POCI will continue to be in stage 3 until there is sufficient evidence to demonstrate a significant reduction in the risk of non-payment of future cash flows, observed over a minimum one-year period and there are no other indicators of impairment. For loans that are assessed for impairment on a portfolio basis, the evidence typically comprises a history of payment performance against the original or revised terms, as appropriate to the circumstances. For loans that are assessed for impairment on an individual basis, all available evidence is assessed on a case-by-case basis.

Measurement of ECL

The assessment of credit risk and the estimation of ECL are unbiased and probability-weighted, and incorporate all available information that is relevant to the assessment including information about past events, current conditions and reasonable and supportable forecasts of future events and economic conditions at the reporting date. In addition, the estimation of ECL should take into account the time value of money.

In general, the group calculates ECL using three main components: a probability of default, a loss given default ('LGD') and the exposure at default ('EAD').

The 12-month ECL is calculated by multiplying the 12-month PD, LGD and EAD. Lifetime ECL is calculated using the lifetime PD instead. The 12-month and lifetime PDs represent the probability of default occurring over the next 12 months and the remaining maturity of the instrument respectively.

The EAD represents the expected balance at default, taking into account the repayment of principal and interest from the balance sheet date to the default event together with any expected drawdowns of committed facilities. The LGD represents expected losses on the EAD given the event of default, taking into account, among other attributes, the mitigating effect of collateral value at the time it is expected to be realised and the time value of money.

The group leverages the Basel II IRB framework where possible, with recalibration to meet the differing IFRS 9 requirements as set out in the following table:

 
 
 PD      Through the cycle (represents             Point in time (based on current 
          long-run average PD throughout            conditions, adjusted to take 
          a full economic cycle).                   into account estimates of future 
                                                    conditions that will impact PD). 
          The definition of default includes 
          a backstop of 90+ days past due,          Default backstop of 90+ days 
          although this has been modified           past due for all portfolios. 
          to 180+ days past due for some 
          portfolios, particularly UK and 
          US mortgages. 
 EAD     Cannot be lower than current              Amortisation captured for term 
          balance                                   products 
 LGD     Downturn LGD (consistent losses           Expected LGD (based on estimate 
          expected to be suffered during            of loss given default including 
          a severe but plausible economic           the expected impact of future 
          downturn).                                economic conditions such as changes 
                                                    in value of collateral). 
          Regulatory floors may apply to 
          mitigate risk of underestimating          No floors. 
          downturn LGD due to lack of historical 
          data.                                     Discounted using the original 
                                                    effective interest rate of the 
          Discounted using cost of capital.         loan. 
 
          All collection costs included.            Only costs associated with obtaining/selling 
                                                    collateral included. 
------  ----------------------------------------  ---------------------------------------------- 
                                                   Discounted back from point of 
 Other                                              default to balance sheet date. 
------  ----------------------------------------  ---------------------------------------------- 
 

While 12-month PDs are recalibrated from Basel II models where possible, the lifetime PDs are determined by projecting the 12-month PD using a term structure. For the wholesale methodology, the lifetime PD also takes into account credit migration, i.e. a customer migrating through the CRR bands over its life.

The ECL for wholesale stage 3 is determined on an individual basis using a discounted cash flow ('DCF') methodology. The expected future cash flows are based on the credit risk officer's estimates as at the reporting date, reflecting reasonable and supportable assumptions and projections of future recoveries and expected future receipts of interest. Collateral is taken into account if it is likely that the recovery of the outstanding amount will include realisation of collateral based on the estimated fair value of collateral at the time of expected realisation, less costs for obtaining and selling the collateral. The cash flows are discounted at a reasonable approximation of the original effective interest rate. For significant cases, cash flows under four different scenarios are probability-weighted by reference to the economic scenarios applied more generally by the group and the judgement of the credit risk officer in relation to the likelihood of the workout strategy succeeding or receivership being required. For less significant cases, the effect of different economic scenarios and work-out strategies is approximated and applied as an adjustment to the most likely outcome.

Period over which ECL is measured

Expected credit loss is measured from the initial recognition of the financial asset. The maximum period considered when measuring ECL (be it 12-month or lifetime ECL) is the maximum contractual period over which the group is exposed to credit risk. For wholesale overdrafts, credit risk management actions are taken no less frequently than on an annual basis and therefore this period is to the expected date of the next substantive credit review. The date of the substantive credit review also represents the initial recognition of the new facility. However, where the financial instrument includes both a drawn and undrawn commitment and the contractual ability to demand repayment and cancel the undrawn commitment does not serve to limit the group's exposure to credit risk to the contractual notice period, the contractual period does not determine the maximum period considered. Instead, ECL is measured over the period the group remains exposed to credit risk that is not mitigated by credit risk management actions. This applies to retail overdrafts and credit cards, where the period is the average time taken for stage 2 exposures to default or close as performing accounts, determined on a portfolio basis and ranging from between two and six years. In addition, for these facilities it is not possible to identify the ECL on the loan commitment component separately from the financial asset component. As a result, the total ECL is recognised in the loss allowance for the financial asset unless the total ECL exceeds the gross carrying amount of the financial asset, in which case the ECL is recognised as a provision.

Forward-looking economic inputs

The group applies multiple forward-looking global economic scenarios determined with reference to external forecast distributions representative of our view of forecast economic conditions. This approach is considered sufficient to calculate unbiased expected loss in

most economic environments. In certain economic environments, additional analysis and may be necessary and result in additional scenarios or adjustments, to reflect a range of possible economic outcomes sufficient for an unbiased estimate. The detailed methodology is disclosed in 'Measurement uncertainty and sensitivity analysis of ECL estimates' on page 31.

Critical accounting estimates and judgements

 
 The calculation of the group's ECL under IFRS 9 requires the Group 
  to make a number of judgements, assumptions and estimates. The most 
  significant are set out below: 
 
 
  *    Defining what is considered to be a significant       *    The sections marked as audited on pages 31 to 34, 
       increase in credit risk.                                   'Measurement uncertainty and sensitivity analysis of 
                                                                  ECL estimates' set out the assumptions used in 
                                                                  determining ECL and provide an indication of the 
  *    Determining the lifetime and point of initial              sensitivity of the result to the application of 
       recognition of overdrafts and credit cards.                different weightings being applied to different 
                                                                  economic assumptions. 
 
  *    Selecting and calibrating the PD, LGD and EAD mode 
 ls, 
       which support the calculations, including making 
       reasonable and supportable judgements about how 
       models react to current and future economic 
       conditions. 
 
 
  *    Selecting model inputs and economic forecasts, 
       including determining whether sufficient and 
       appropriately weighted economic forecasts are 
       incorporated to calculate unbiased expected loss. 
=========================================================  =========================================================== 
 
   (h)     Employee compensation and benefits 

Share-based payments

The group enters into both equity-settled and cash-settled share-based payment arrangements with its employees as compensation for the provision of their services.

The vesting period for these schemes may commence before the legal grant date if the employees have started to render services in respect of the award before the legal grant date, where there is a shared understanding of the terms and conditions of the arrangement. Expenses are recognised when the employee starts to render service to which the award relates.

Cancellations result from the failure to meet a non-vesting condition during the vesting period, and are treated as an acceleration of vesting recognised immediately in the income statement. Failure to meet a vesting condition by the employee is not treated as a cancellation, and the amount of expense recognised for the award is adjusted to reflect the number of awards expected to vest.

Post-employment benefit plans

The group operates a pension plan which provides defined benefit and defined contribution pensions.

Payments to defined contribution schemes are charged as an expense as the employees render service.

Defined benefit pension obligations are calculated using the projected unit credit method. The net charge to the income statement mainly comprises the service cost and the net interest on the net defined benefit asset or liability, and is presented in operating expenses.

Remeasurements of the net defined benefit asset or liability, which comprise actuarial gains and losses, return on plan assets (excluding interest) and the effect of the asset ceiling (if any, excluding interest), are recognised immediately in other comprehensive income. The net defined benefit asset or liability represents the present value of defined benefit obligations reduced by the fair value of plan assets, after applying the asset ceiling test, where the net defined benefit surplus is limited to the present value of available refunds and reductions in future contributions to the plan.

The cost of obligations arising from other post-employment plans are accounted for on the same basis as defined benefit pension plans.

Critical accounting estimates and judgements

 
 The most significant critical accounting judgements and estimates relate 
  to the determination of key assumptions applied in calculating the 
  defined benefit pension obligation. 
 
 
     *    A range of assumptions could be applied, and 
          different assumptions could significantly alter the 
          defined benefit obligation and the amounts recognised 
          in profit or loss or OCI. 
 
 
     *    The calculation of the defined benefit pension 
          obligation includes assumptions with regard to the 
          discount rate, inflation rate, pension payments and 
          deferred pensions, pay and mortality. Management 
          determines these assumptions in consultation with the 
          plan's actuaries. 
 
 
     *    Key assumptions used in calculating the defined 
          benefit pension obligation and the sensitivity of the 
          calculation to different assumptions are described in 
          Note 3 
  ========================================================================= 
 
   (i)      Tax 

Income tax comprises current tax and deferred tax. Income tax is recognised in the income statement except to the extent that it relates to items recognised in other comprehensive income or directly in equity, in which case the tax is recognised in the same statement in which the related item appears.

Current tax is the tax expected to be payable on the taxable profit for the year and on any adjustment to tax payable in respect of previous years. The group provides for potential current tax liabilities that may arise on the basis of the amounts expected to be paid to the tax authorities.

Deferred tax is recognised on temporary differences between the carrying amounts of assets and liabilities in the balance sheet, and the amounts attributed to such assets and liabilities for tax purposes. Deferred tax is calculated using the tax rates expected to apply in the periods as the assets will be realised or the liabilities settled.

Current and deferred tax are calculated based on tax rates and laws enacted, or substantively enacted, by the balance sheet date.

   (j)      Provisions, contingent liabilities and guarantees 

Provisions

Provisions are recognised when it is probable that an outflow of economic benefits will be required to settle a present legal or constructive obligation that has arisen as a result of past events and for which a reliable estimate can be made.

Critical accounting estimates and judgements

 
 The recognition and measurement of provisions requires the group to 
  make a number of judgements, assumptions and estimates. The most significant 
  are set out below: 
 
 
  *    Determining whether a present obligation exists.         *    Provisions for legal proceedings and regulatory 
       Professional advice is taken on the assessment of             matters remain very sensitive to the assumptions used 
       litigation and similar obligations.                           in the estimate. There could be a wider range of 
                                                                     possible outcomes for any pending legal proceedings, 
                                                                     investigations or inquiries. As a result it is often 
  *    Provisions for legal proceedings and regulatory               not practicable to quantify a range of possible 
       matters typically require a higher degree of                  outcomes for individual matters. It is also not 
       judgement than other types of provisions. When                practicable to meaningfully quantify ranges of 
       matters are at an early stage, accounting judgements          potential outcomes in aggregate for these types of 
       can be difficult because of the high degree of                provisions because of the diverse nature and 
       uncertainty associated with determining whether a             circumstances of such matters and the wide range of 
       present obligation exists, and estimating the                 uncertainties involved. 
       probability and amount of any outflows that may 
       arise. As matters progress, management and legal 
       advisers evaluate on an ongoing basis whether            *    Provisions for customer remediation also require 
       provisions should be recognised, revising previous            significant levels of estimation. The amounts of 
       estimates as appropriate. At more advanced stages, it         provisions recognised depend on a number of different 
       is typically easier to make estimates around a better         assumptions, such as the volume of inbound complaints 
       defined set of possible outcomes.                       , 
                                                                     the projected period of inbound complaint volumes, 
                                                                     the decay rate of complaint volumes, the populations 
                                                                     identified as systemically mis-sold and the number of 
                                                                     policies per customer complaint. More information 
                                                                     about these assumptions is included in Note 19. 
============================================================  ============================================================ 
 

Contingent liabilities, contractual commitments and guarantees

Contingent liabilities

Contingent liabilities, which include certain guarantees and letters of credit pledged as collateral security, and contingent liabilities related to legal proceedings or regulatory matters, are not recognised in the financial statements but are disclosed unless the probability of settlement is remote.

Financial guarantee contracts

Liabilities under financial guarantee contracts that are not classified as insurance contracts are recorded initially at their fair value, which is generally the fee received or present value of the fee receivable.

 
 2   Net fee income 
    --------------- 
 
 
                                           Year ended 
                                        31 Dec    31 Dec 
                                          2019      2018 
 Net fee income by product                GBPm      GBPm 
--------------------------------------  ------ 
 Account services                         583     362 
--------------------------------------  -----   ----- 
 Funds under management                    88      46 
                                        -----   ----- 
 Cards                                    281     145 
                                        -----   ----- 
 Credit facilities                        103      72 
--------------------------------------  -----   ----- 
 Imports/exports                           49      21 
--------------------------------------  -----   ----- 
 Insurance agency commission               47      27 
--------------------------------------  -----   ----- 
 Receivables finance                       85      37 
--------------------------------------  -----   ----- 
 Other                                    220     121 
--------------------------------------  -----   ----- 
 Fee income                             1,456     831 
--------------------------------------  -----   ----- 
 Less: fee expense                       (226)   (183) 
--------------------------------------  -----   ----- 
 Net fee income                         1,230     648 
--------------------------------------  -----   ----- 
 Net fee income by global business 
--------------------------------------  ------  -------- 
 Retail Banking and Wealth Management     660     341 
--------------------------------------  -----   ----- 
 Commercial Banking                       725     378 
--------------------------------------  -----   ----- 
 Global Banking and Markets              (180)    (98) 
--------------------------------------  -----   ----- 
 Private Banking                           35      12 
--------------------------------------  -----   ----- 
 Corporate Centre                         (10)     15 
--------------------------------------  -----   ----- 
 

Net fee income includes GBP1,125m of fees earned on financial assets that are not at fair value through profit or loss (other than amounts included in determining the effective interest rate) (2018: GBP636m), GBP174m of fees payable on financial liabilities that are not at fair value through profit of loss (other than amounts included in determining the effective interest rate) (2018: GBP117m), GBP69m of fees earned on trust and other fiduciary activities (2018: GBP50m) and Nil fees payable relating to trust and other fiduciary activities (2018: GBP2m).

 
 3   Employee compensation and benefits 
    ----------------------------------- 
 
 
                               2019    2018 
                               GBPm    GBPm 
-----------------------------  ----  ------ 
 Wages and salaries            887    400 
                               ---   ---- 
 Social security costs          89     44 
                               ---   ---- 
 Post-employment benefits(1)   (42)   167 
                               ---   ---- 
 Year ended 31 Dec             934    611 
-----------------------------  ---   ---- 
 
   1   Includes a GBP187m past service cost in respect of GMP equalisation in 2018. 
 
 Average number of persons employed by the group during the year 
                                                        2019    2018 (1) 
--------------------------------------------------  --------  ---------- 
 Retail Banking and Wealth Management                 17,356     8,739 
                                                    --------  -------- 
 Commercial Banking                                    5,058     2,424 
                                                    --------  -------- 
 Global Banking and Markets                               54        26 
                                                    --------  -------- 
 Private Banking                                         294       137 
                                                    --------  -------- 
 Corporate Centre                                        273       151 
                                                    --------  -------- 
 Year ended 31 Dec                                    23,035    11,477 
--------------------------------------------------  --------  -------- 
 

1 In October 2017, 21,571 employees were transferred from HSBC Bank plc to the group, and were seconded back to HSBC Bank plc until 30 June 2018. Numbers exclude staff seconded to HSBC Bank plc until 30 June 2018.

Share-based payments

The share-based payment income statement charge is recognised in wages and salaries as follows:

 
                                                           2019       2018 
                                                           GBPm       GBPm 
------------------------------------------------------  -------  --------- 
 Restricted share awards                                      6        - 
                                                                 ------- 
 Savings-related and other share award option plans          10        7 
                                                        -------  ------- 
 Year ended 31 Dec                                           16        7 
------------------------------------------------------  -------  ------- 
 
 
 
 HSBC Group share awards 
 
 Deferred share 
  awards (including      *    An assessment of performance over the relevant period 
  annual incentive            ending on 31 December is used to determine the amount 
  awards, LTI awards          of the award to be granted. 
  delivered in 
  shares) and GPSP 
                         *    Deferred awards generally require employees to remain 
                              in employment over the vesting period and are not 
                              subject to performance conditions after the grant 
                              date. 
 
 
                         *    Deferred share awards generally vest over a period of 
                              three, five or seven years. 
 
 
                         *    Vested shares may be subject to a retention 
                              requirement post-vesting. GPSP awards are retained 
                              until cessation of employment. 
 
 
                         *    Awards granted from 2010 onwards are subject to a 
                              malus provision prior to vesting. 
 
 
                         *    Awards granted to Market Risk Takers from 2015 
                              onwards are subject to clawback post vesting. 
--------------------  ------------------------------------------------------------- 
 International 
  Employee Share         *    The plan was first introduced in Hong Kong in 2013 
  Purchase Plan               and now includes employees based in 27 jurisdictions. 
  ('ShareMatch') 
 
                         *    Shares are purchased in the market each quarter up to 
                              a maximum value of GBP750, or the equivalent in local 
                              currency. 
 
 
                         *    Matching awards are added at a ratio of one free 
                              share for every three purchased. 
 
 
                         *    Matching awards vest subject to continued employment 
                              and the retention of the purchased shares for a 
                              maximum period of two years and nine months. 
--------------------  ------------------------------------------------------------- 
 
 
 Movement on HSBC share awards 
                                                              2019      2018 
                                                            Number    Number 
                                                            (000s)    (000s) 
----------------------------------------------------------  ------  -------- 
 Restricted share awards outstanding at 1 Jan                 999       - 
                                                            -----   ----- 
 Transfer from HSBC Bank plc and other Group subsidiaries      N/A  1,126 
----------------------------------------------------------  ------  ----- 
 Additions during the year                                  1,156      20 
                                                            -----   ----- 
 Released in the year                                        (831)   (143) 
                                                            -----   ----- 
 Forfeited in the year                                        (36)     (4) 
                                                            -----   ----- 
 Restricted share awards outstanding at 31 Dec              1,288     999 
----------------------------------------------------------  -----   ----- 
 Weighted average fair value of awards granted (GBP)         5.98    1.33 
----------------------------------------------------------  -----   ----- 
 
 
 HSBC Group share option plans 
 
 Savings-related 
  share option            *    Eligible employees can save up to GBP500 per month 
  plans ('Sharesave')          with the option to use the savings to acquire shares. 
 
 
                          *    Exercisable within six months following either the 
                               third or fifth anniversary of the commencement of a 
                               three-year or five-year contract, respectively. 
 
 
                          *    The exercise price is set at a 20% (2018: 20%) 
                               discount to the market value immediately preceding 
                               the date of invitation. 
---------------------  ------------------------------------------------------------- 
 

Calculation of fair values

The fair values of share options are calculated using a Black-Scholes model. The fair value of a share award is based on the share price at the date of the grant.

 
 Movement on HSBC Group share option plans 
                                                            Savings-related 
                                                              share option 
                                                                 plans 
                                                              Number    WAEP(1) 
                                                              (000s)        GBP 
----------------------------------------------------- 
                            Outstanding at 1 Jan 2019     24,463         4.97 
                                                       ---------      ------- 
 Granted during the year                                  14,125         4.69 
                                                       ---------      ------- 
 Exercised during the year                                (5,152)        4.43 
                                                       ---------      ------- 
 Expired during the year                                     (37)        4.24 
                                                       ---------      ------- 
 Forfeited during the year                                (4,929)        5.45 
-----------------------------------------------------  ---------      ------- 
                           Outstanding at 31 Dec 2019     28,470         4.84 
-----------------------------------------------------  ---------      ------- 
 Of which exercisable                                        891         4.53 
-----------------------------------------------------  ---------      ------- 
 Weighted average remaining contractual life (years)        2.78 
-----------------------------------------------------  ---------      --------- 
 
 
                                 Outstanding at 1 Jan 2018        -   0.00 
 Transfer from HSBC Bank plc and other Group subsidiaries    27,064   4.51 
 Granted during the year                                      8,803   5.45 
 Exercised during the year                                  (10,294)  4.15 
 Expired during the year                                       (879)  5.37 
---------------------------------------------------------- 
 Forfeited during the year                                     (231)  4.70 
                                                            -------   ---- 
                                Outstanding at 31 Dec 2018   24,463   4.97 
----------------------------------------------------------  -------   ---- 
 Of which exercisable                                         1,218   4.10 
----------------------------------------------------------  ------- 
 Weighted average remaining contractual life (years)           2.59 
----------------------------------------------------------  -------   ------ 
 
   1   Weighted average exercise price. 

Post-employment benefit plans

We operate a pension plan for our employees called the HSBC Bank (UK) Pension Scheme ('the plan'), which has both defined benefit and defined contribution sections. To meet the requirements of the Banking Reform Act, from 1 July 2018, the main employer of the plan changed from HSBC Bank plc to HSBC UK Bank plc, with additional support from HSBC Holdings plc. At that time, the non-ring fenced entities including HSBC Bank plc exited the section of the plan for ring-fenced entities (the 'HSBC UK section') and joined a newly created section for the future defined benefit and defined contribution pension benefits of their employees.

The Pension Risk section on page 46 contains details about the policies and practices associated with the plan.

The defined benefit section was closed to future benefit accrual in 2015, with Group defined benefits earned by employees at that date continuing to be linked to their salary while they remain employed by HSBC. The plan is overseen by an independent corporate trustee, who has a fiduciary responsibility for the operation of the plan. Its assets are held separately from the assets of the group.

The investment strategy of the plan is to hold the majority of assets in bonds, with the remainder in a diverse range of investments. It also includes some interest rate swaps to reduce interest rate risk and inflation swaps to reduce inflation risk.

The latest funding valuation of the plan at 31 December 2016 was carried out by Colin G Singer, at Willis Towers Watson Limited, who is a Fellow of the UK Institute and Faculty of Actuaries, using the projected unit credit method. At that date, the market value of the plan's assets was GBP28.8bn and this exceeded the value placed on its liabilities on an ongoing basis by GBP1.4bn, giving a funding level of 105%. These figures relate only to the HSBC UK section of the plan and include defined contribution assets amounting to GBP2.0bn. The main differences between the assumptions used for assessing the liabilities for this funding valuation and those used for IAS 19 are more prudent assumptions for discount rate, inflation rate and life expectancy. The next funding valuation will have an effective date of

31 December 2019.

Although the plan was in surplus at the valuation date, further contributions will be made to the plan to support a lower-risk investment strategy over the longer term. The remaining contributions are GBP160m in each of 2020 and 2021.

The actuary also assessed the value of the liabilities the HSBC UK section of the plan were to be stopped and an insurance company asked to secure all future pension payments. This is generally larger than the amount needed on the ongoing basis described above because an insurance company would use more prudent assumptions and include an explicit allowance for the future administrative expenses of the plan. Under this approach, the amount of assets needed was estimated to be GBP37bn at 31 December 2016.

The Trust Deed gives the ability for HSBC UK to take a refund of surplus assets after the plan has been run down such that no further beneficiaries remain. On this basis, any net surplus in the HSBC UK section of the plan is recognised in the group's financial statements.

Guaranteed Minimum Pension Equalisation

Following a judgement issued by the High Court of Justice of England and Wales in 2018, we estimated the financial effect of equalising benefits in respect of guaranteed minimum pensions ('GMP') equalisation, and any potential conversion of GMPs into non-GMP benefits, to be an approximate 0.9% increase in the plan's liabilities, or GBP187m. This was recognised in the Income Statement in 2018. We continue to assess the impact of GMP equalisation, however no further amounts have been recognised in 2019.

 
 Income statement charge 
                                       2019    2018 
                                       GBPm    GBPm 
------------------------------------  -----  ------ 
 Defined benefit pension plans(1)     (115)   122 
                                             ---- 
 Defined contribution pension plans     73     44 
------------------------------------         ---- 
 Pension plans                         (42)   166 
------------------------------------  ----   ---- 
 Year ended 31 Dec                     (42)   166 
------------------------------------  ----   ---- 
 
   1   Includes a GBP187m past service cost in respect of GMP equalisation in 2018. 

Defined benefit pension plans

 
 Net asset/(liability) under defined benefit pension plans 
                                               Fair value                                              Net defined 
                                                  of plan                Present value of                  benefit 
                                                   assets     defined benefit obligations     assets/(liabilities) 
                                                     GBPm                            GBPm                     GBPm 
--------------------------------------------- 
                                At 1 Jan 2019     26,687                     (20,846)                   5,841 
                                               ---------   -------------------------       ------------------  --- 
 Service cost                                          -                         (26)                     (26) 
---------------------------------------------  ---------   -------------------------       ------------------ 
 Current service cost                                  -                          (7)                      (7) 
--------------------------------------------- 
 Past service cost and gains/(losses) from 
  settlements                                          -                         (19)                     (19) 
                                               ---------   -------------------------       ------------------ 
 Net interest income/(cost) on the net 
  defined benefit asset/(liability)                  736                        (571)                     165 
---------------------------------------------  ---------   -------------------------       ------------------  --- 
 Remeasurement effects recognised in other 
  comprehensive income                             1,729                      (1,998)                    (269) 
--------------------------------------------- 
 - return on plan assets (excluding interest 
  income)                                          1,729                           -                    1,729 
 - actuarial losses                                    -                      (2,392)                  (2,392) 
 - other changes                                                                 394                      394 
                                               ----------  -------------------------  ---  ------------------  --- 
 Exchange differences                                195                        (162)                      33 
--------------------------------------------- 
 Benefits paid                                      (795)                        795                        - 
---------------------------------------------  ---------   -------------------------  ---  ------------------  --- 
 Other movements(1)                                   95                          (3)                      92 
---------------------------------------------  ---------   -------------------------       ------------------  --- 
                               At 31 Dec 2019     28,647                     (22,811)                   5,836 
---------------------------------------------  ---------   -------------------------       ------------------  --- 
 
 
                                At 1 Jan 2018       -         -       - 
 Transfer in from HSBC Bank plc on 1 July 
  2018                                         26,948   (20,580)  6,368 
 Service cost                                       -      (189)   (189) 
 Current service cost                               -        (2)     (2) 
 Past service cost and gains/(losses) from 
  settlements                                       -      (187)   (187) 
 Net interest income/(cost) on the net 
  defined benefit asset/(liability)               358      (279)     79 
---------------------------------------------  ------   -------   ----- 
 Remeasurement effects recognised in other 
  comprehensive income                           (279)     (206)   (485) 
 - return on plan assets (excluding interest 
  income)                                        (279)        -    (279) 
 - actuarial losses                                 -      (186)   (186) 
 - other changes                                    -       (20)    (20) 
                                               ------   -------   ----- 
 Exchange differences                               -         -       - 
 Benefits paid                                   (405)      405       - 
 Other movements(1)                                65         3      68 
                               At 31 Dec 2018  26,687   (20,846)  5,841 
---------------------------------------------  ------   -------   ----- 
 

1 Other movements include contributions by HSBC UK, contributions by employees, administrative costs and taxes paid by plan.

HSBC UK expects to make GBP160m of contributions to defined benefit pension plans during 2020. Benefits expected to be paid from the HSBC UK Pension Scheme to retirees over each of the next five years, and in aggregate for the five years thereafter, are as follows:

 
 Benefits expected to be paid from plan 
                                 2020    2021    2022    2023    2024    2025-2029 
                                 GBPm    GBPm    GBPm    GBPm    GBPm         GBPm 
-----------------------------  ------  ------  ------  ------  ------  ----------- 
 The plan(1)                      818     842     866     891     917      5,000 
-----------------------------  ------  ------  ------  ------  ------  --------- 
 
 

1 The duration of the defined benefit obligation is 18.1 years under the disclosure assumptions adopted (2018:17.0 years).

 
 Fair value of plan assets by asset classes 
                                                                   ------  --------------  --------------- 
                                        31 Dec 2019                              31 Dec 2018 
                                                        No quoted                                No quoted 
                                     Quoted market   market price           Quoted market     market price 
                                          price in      in active                price in        in active 
                             Value   active market         market   Value   active market           market 
                              GBPm            GBPm           GBPm    GBPm            GBPm             GBPm 
------------------------  --------  --------------  -------------  ------  --------------  --------------- 
 The plan 
------------------------  --------  --------------  -------------  ------  --------------  --------------- 
 Fair value of plan 
  assets                    28,647          25,658          2,989  26,687          23,710          2,977 
                                                                   ------  --------------  ------------- 
 - equities                    501             236            265   2,468           2,101            367 
 - bonds                    23,976          23,976              -  20,763          20,763              - 
------------------------ 
 - derivatives               1,551               -          1,551   1,618               -          1,618 
------------------------ 
 - other                     2,619           1,446          1,173   1,838             846            992 
------------------------  --------  --------------  -------------  ------  --------------  ------------- 
 

Post-employment defined benefit plan actuarial financial assumptions

The group determines the discount rates to be applied to its obligations in consultation with the plans' local actuaries, on the basis of current average yields of high quality (AA-rated or equivalent) debt instruments with maturities consistent with those of the defined benefit obligations.

 
 Key actuarial assumptions for the plan 
                                                 Rate of 
                      Discount  Inflation       increase          Rate of 
                          rate       rate   for pensions     pay increase 
                             %          %              %                % 
--------------------  --------  ---------  -------------  --------------- 
 UK 
      At 31 Dec 2019      2.00       3.10           2.90           3.65 
--------------------  --------  ---------  -------------  ------------- 
      At 31 Dec 2018      2.80       3.40           3.10           3.65 
--------------------  --------  ---------  -------------  ------------- 
 
 
 Mortality tables and average life expectancy at age 60 for the plan 
                                          Life expectancy       Life expectancy 
                                            at age 60(3)          at age 60(3) 
                                                for                   for 
                            Mortality      a male member        a female member 
                                table        currently:            currently: 
                                         Aged 60    Aged 40    Aged 60    Aged 40 
--------------------   --------------  ---------  ---------  ---------  --------- 
 UK 
--------------------   --------------  ---------  ---------  ---------  --------- 
       At 31 Dec 2019      SAPS S2(1)       28.0       29.4       28.2       29.8 
---------------------   -------------  ---------  ---------  ---------  --------- 
       At 31 Dec 2018      SAPS S2(2)       28.1       29.6       28.4       30.0 
---------------------   -------------  ---------  ---------  ---------  --------- 
 

1 Self-administered pension scheme ('SAPS') S2 table (males: 'Normal Health Pensioners' version; females: 'All Pensioners' version) with a multiplier of 0.94 for males and 1.15 for females. Improvements are projected in accordance with the Continuous Mortality Investigation ('CMI') 2018 core projection model with an initial addition to improvements of 0.25% per annum and a long-term rate of improvement of 1.25% per annum. Separate tables have been applied to lower paid pensioners and dependant members.

2 Self-administered pension scheme ('SAPS') S2 table (males: 'Normal Health Pensioners' version; females: 'All Pensioners' version) with a multiplier of 0.94 for males and 1.15 for females. Improvements are projected in accordance with the Continuous Mortality Investigation ('CMI') 2017 core projection model with a long-term rate of improvement of 1.25% per annum. Separate tables have been applied to lower paid pensioners and dependant members.

3 The presentation of the mortality table has been updated to show life expectancies at the age of 60 rather than 65 as presented in prior years to better reflect market disclosure practices. The prior year data has been updated accordingly.

 
 The effect of changes in key assumptions on the plan 
                                                          Impact on HSBC Bank (UK) 
                                                          Pension Scheme Obligation 
                                                  Financial impact        Financial impact 
                                                     of increase             of decrease 
                                                      2019      2018          2019       2018 
                                                      GBPm      GBPm          GBPm       GBPm 
--------------------------------------------- 
 Discount rate - increase/decrease of 0.25%       (987)        (844)     1,055         900 
 Inflation rate - increase/decrease of 0.25%       590          569       (559)       (562) 
 Pension payments and deferred pensions - 
  increase/decrease of 0.25%                       639          926       (776)       (870) 
 Pay - increase/decrease of 0.25%                   54           22        (55)        (23) 
---------------------------------------------  -------      -------   --------      ------ 
 Change in mortality - increase of 1 year          958          771            N/A        N/A 
---------------------------------------------  -------      -------   ------------  --------- 
 

Directors' emoluments

The aggregate emoluments of the Directors of the bank, computed in accordance with the Companies Act 2006 as amended by statutory instrument 2008 No.410, were:

 
                                          2019      2018 
                                        GBP000    GBP000 
--------------------------------------  ------  -------- 
 Fees paid to non-executive Directors    1,793   1,262 
-------------------------------------- 
 Salaries and other emoluments(1,2)      3,459   1,366 
 Annual incentives(2,3)                    901     495 
 Long-term incentives(2,4)                 253     295 
 Year ended 31 Dec                       6,406   3,418 
--------------------------------------  ------  ------ 
 
   1   Salaries and other emoluments include Fixed Pay Allowances. 

2 During the first six months of 2018 the banks' Executive Directors provided services to other companies within the HSBC Group and their services to the bank were incidental. Therefore the Executive Directors remuneration for 2018 disclosed represents the period from 1 July to 31 December 2018.

3 Discretionary annual incentives for the Executive Directors are based on a combination of individual and corporate performance and are determined by the Remuneration Committee of the bank's ultimate parent company, HSBC Holdings plc. Incentive awards made to Executive Directors are delivered in the form of cash and HSBC Holdings plc shares. The total amount shown is comprised of GBP450,576 (2018: GBP247,275) in cash and GBP450,576 (2018: GBP247,275) in Restricted Shares, which is the upfront portion of the annual incentive granted in respect of performance year 2019.

4 The amount shown is comprised of GBP125,505 (2018: GBP120,000) in deferred cash and GBP127,395 (2018: GBP175,358) in deferred Restricted Shares. These amounts relate to the portion of the awards that will vest following the substantial completion of the vesting condition attached to these awards in 2019. The total deferral period of deferred cash and share awards is no less than 5 years up to a maximum of 7 years. Grants with a 5 year deferral vest in 5 equal tranches on each anniversary of the grant date on a pro-rate basis. Grants with a 7 year deferral vest in 5 equal tranches on each anniversary from the 3rd anniversary of the grant date on a pro-rata basis.. The deferral periods and pro-rata calculations are in line with the requirements set out in the Remuneration rules applicable to Material Risk Takers. The share awards are subject to a retention period of 6 months to 1 year upon vesting. Details of the Plans are contained within the Directors' Remuneration Report of HSBC Holdings plc.

No Directors exercised share options over HSBC Holdings plc ordinary shares during the year (2018: 1).

Awards were made to three Directors under long-term incentive plans in respect of qualifying services rendered in 2019 (2018: 3). During 2019, three Directors received shares in respect of awards under long-term incentive plans that vested during the year (2018: 3).

No retirement benefits accrued to Directors during the year in respect of their qualifying services (2018: no Directors). Three Directors received cash in lieu of pension contributions during the year in respect of their qualifying services. Cash received in lieu of pension is included in the salary and other emoluments disclosure in the table above.

Of these aggregate figures, the following amounts are attributable to the highest paid Director:

 
                                      2019      2018 
                                    GBP000    GBP000 
----------------------------------  ------  -------- 
 Salaries and other emoluments(3)    2,104     776 
 Annual incentives(1,3)                503     274 
 Long-term incentives(2,3)             124     176 
 Year ended 31 Dec                   2,731   1,226 
----------------------------------  ------  ------ 
 

1 Awards made to the highest paid Director are delivered in the form of cash and HSBC Holdings plc shares. The amount shown is comprised of GBP251,721 (2018: GBP136,805) in cash and GBP251,721(2018: GBP136,805) in Restricted Shares.

2 The amount shown is comprised of GBP60,472 (2018: GBP66,575) in deferred cash and GBP63,902 (2018: GBP109,145) in deferred Restricted Shares. These amounts relate to a portion of the awards that will vest following the substantial completion of the vesting condition attached to these awards in 2019. The total deferral period of deferred cash and share awards is 7 years with the deferred awards subject to pro-rata vesting in five equal tranches between the third and seventh anniversary of grant. The share awards are subject to a one year retention period upon vesting.

3 During the first six months of 2018 the bank's Executive Directors provided services to other companies within the HSBC Group and their services to the bank were incidental. Therefore the Executive Directors remuneration disclosed represents the period from 1 July to 31 December 2018.

The highest paid Director received shares in respect of qualifying services under a long-term incentive scheme.

Pension contributions of GBPnil were made by the bank in respect of services by the highest paid Director during the year (2018: GBPnil).

 
 4   Auditors' remuneration 
    ----------------------- 
 
 
                             2019    2018 
                             GBPm    GBPm 
 Audit fees payable to PwC    5.1   4.3 
 Other audit fees payable     1.8   0.7 
--------------------------- 
 Year ended 31 Dec            6.9   5.0 
---------------------------  ----  ---- 
 
 
 Fees payable by the group to PwC 
                                                        2019    2018 
                                                        GBPm    GBPm 
------------------------------------------------------  ----  ------ 
 Audit fees for HSBC UK Bank plc's statutory audit(1)    4.0   3.6 
                                                        ---- 
 Fees for other services provided to the group           2.9   1.4 
                                                        ---- 
 - audit of the group's subsidiaries(2)                  1.1   0.7 
------------------------------------------------------ 
 - audit-related assurance services(3)                   1.8   0.7 
------------------------------------------------------        ---- 
 Year ended 31 Dec                                       6.9   5.0 
------------------------------------------------------  ----  ---- 
 

1 Fees payable to PwC for the statutory audit of the consolidated financial statements of the group and the separate financial statements of HSBC UK Bank plc. They exclude amounts payable for the statutory audit of the bank's subsidiaries which have been included in 'Fees for other services provided to the group'.

   2   Including fees payable to PwC for the statutory audit of the bank's subsidiaries. 

3 Including services for assurance and other services that relate to statutory and regulatory filings, including comfort letters and interim and quarter reviews.

No fees were payable to PwC as principal auditor for the following types of services: internal audit services and services related to litigation, recruitment and remuneration.

Fees payable for non-audit services for HSBC UK Bank plc are not disclosed separately because such fees are disclosed on a consolidated basis for the group.

 
 5   Tax 
    ---- 
 
 
 Tax expense 
                                                       2019    2018 
                                                       GBPm    GBPm 
-----------------------------------------------------  ----  ------ 
 Current tax                                           429   321 
 - for this year                                       452   323 
 - adjustments in respect of prior years               (23)   (2) 
                                                       ---   --- 
 Deferred tax                                           65   (20) 
 - origination and reversal of temporary differences    71   (21) 
----------------------------------------------------- 
 - effect of changes in tax rates                       (4)    2 
----------------------------------------------------- 
 - adjustments in respect of prior years                (2)   (1) 
-----------------------------------------------------  ---   --- 
 Year ended 31 Dec                                     494   301 
-----------------------------------------------------  ---   --- 
 

The tax rate applying to HSBC UK Bank plc and its banking subsidiaries was 27%, comprising 19% UK corporation tax rate plus 8% surcharge tax rate on UK banking profits. The tax rate applicable for non-banking entities is 19% (2018: 19%).

Tax reconciliation

The tax charged to the income statement differs from the tax expense that would apply if all profits had been taxed at the UK corporation tax rate as follows:

 
                                                                  2019            2018 
                                                               GBPm      %    GBPm        % 
 Profit before tax                                           1,010          1,064 
 Tax expense 
 Taxation at UK corporation tax of 19.00% 
  (2018: 19.00%)                                               192   19.0     202   19.0 
 Items increasing the tax charge in 2019: 
 
   *    non-deductible UK customer redress                     301   29.8      15       1.3 
 
   *    UK banking surcharge                                    73    7.2      80    7.6 
 Items reducing tax charge in 2019: 
 
   *    deductions for AT1 coupon payments                     (36)  (3.6)      -      - 
 
   *    adjustments in respect of prior period liabilities     (25)  (2.4)     (3)  (0.2) 
 
   *    other permanent disallowables                           (7)  (0.7)      5    0.5 
 
   *    change in tax rates                                     (4)  (0.4)      2    0.1 
 Year ended 31 Dec                                             494   48.9     301   28.3 
-----------------------------------------------------------  -----   ----   -----   ---- 
 

The effective tax rate for the year was 48.9% (2018: 28.3%), reflecting the UK rate of corporation tax for banking entities of 27% (2018: 27%), the tax impact of non-deductible redress provisions of GBP301m (2018: GBP15m) offset by the tax impact of deductions for additional tier 1 coupon payments of GBP36m recognised in the income statement tax charge, following a change to IAS 12 effective from 1 January 2019. 2018 was not restated for this change.

Redress provisions associated with PPI and certain other customer redress are not deductible for tax in the UK and, additionally, give rise to an increase in taxable profit equal to 10% of the redress incurred.

 
 Movement of deferred tax assets and liabilities 
                                Loan                             Defined              Fixed 
                          impairment    Cash flow        FVOCI   benefit     and intangible 
                          provisions       hedges     reserves   pension             assets  Other      Total 
                                GBPm         GBPm         GBPm      GBPm               GBPm   GBPm       GBPm 
                                      -----------  -----------  --------  -----------------  -----  --------- 
 The group 
---------------------  -------------  -----------  -----------  --------  -----------------  -----  --------- 
        At 1 Jan 2019        147           16          (4)       (1,460)          99           13   (1,189) 
---------------------  ---------      -------      ------       -------   ----------  -----  ----   ------ 
 Income statement            (17)           -           -           (41)          (1)          (6)     (65) 
                       ---------      -------      ------  ---  -------   ----------   ----  ----   ------ 
 Other comprehensive 
  income                       -          (12)          1            42            -                    31 
                                                   ------  ---  -------   ----------  -----  -----  ------ 
       At 31 Dec 2019        130            4          (3)       (1,459)          98            7   (1,223) 
 Assets                      130            4           -             -           98            7      239 
---------------------  ---------      -------      ------  ---  -------   ----------  -----  ----   ------ 
 Liabilities                   -            -          (3)       (1,459)           -            -   (1,462) 
---------------------  ---------      -------      ------       -------   ----------  -----  ----   ------ 
 
 
              At 1 Jan 2018    -    -   -        -    -   -       - 
---------------------------  ---            ------           ------ 
 Transfer from HSBC Bank 
  plc and its subsidiaries   156   10  (1)  (1,592)  87   6  (1,334) 
---------------------------                 ------           ------ 
 Income statement             (9)   -   -       11   12   7      21 
                                            ------           ------ 
 Other comprehensive 
  income                       -    6  (3)     121    -   -     124 
                                            ------           ------ 
             At 31 Dec 2018  147   16  (4)  (1,460)  99  13  (1,189) 
 Assets                      147   16   -        -   99  13     275 
---------------------------  ---            ------           ------ 
 Liabilities                   -    -  (4)  (1,460)   -   -  (1,464) 
---------------------------  ---            ------           ------ 
 
 
 Movement of deferred tax assets and liabilities 
                                Loan                             Defined              Fixed 
                          impairment    Cash flow        FVOCI   benefit     and intangible 
                          provisions       hedges     reserves   pension             assets  Other      Total 
                                GBPm         GBPm         GBPm      GBPm               GBPm   GBPm       GBPm 
 The bank 
        At 1 Jan 2019        137           16          (4)       (1,460)          81            6   (1,224) 
 Income statement            (16)           -           -           (41)          (1)          (4)     (62) 
 Other comprehensive 
  income                       -          (12)          1            42            -            -       31 
       At 31 Dec 2019        121            4          (3)       (1,459)          80            2   (1,255) 
---------------------  ---------      -------      ------       -------   ----------  -----  ----   ------ 
 Assets                      121            4           -             -           80            2      207 
 Liabilities                   -            -          (3)       (1,459)           -            -   (1,462) 
---------------------  ---------      -------      ------       -------   ----------  -----  ----   ------ 
 
 
            At 1 Jan 2018    -    -   -        -    -  -     - 
-------------------------  ---            ------        ------ 
 Transfer from HSBC Bank 
  plc                      145   10  (1)  (1,592)  70  -(1,368) 
                           ---            ------        ------ 
 Income statement           (8)   -   -       11   11  6    20 
                           ---            ------        ------ 
 Other comprehensive 
  income                     -    6  (3)     121    -  -   124 
-------------------------  ---            ------        ------ 
 At 31 Dec 2018            137   16  (4)  (1,460)  81  6(1,224) 
-------------------------  ---            ------        ------ 
 Assets                    137   16   -        -   81  6   240 
------------------------- 
 Liabilities                 -    -  (4)  (1,460)   -  -(1,464) 
-------------------------  ---            ------        ------ 
 

Based on the enacted law at 31 December 2019, the UK corporation tax rate is due to reduce from 19% to 17% on 1 April 2020. The Conservative Party (now in Government) has indicated its intention to reverse this rate reduction as part of the UK Budget on 11 March 2020, which, if enacted, will result in a GBP98m increase to the group's (GBP100m increase to the bank's) net deferred tax liability, as at 31 December 2019.

 
 6   Dividends 
    ---------- 
 
 
 Dividends to the shareholder of the parent company 
                                                            -------  ------ 
                                                  2019            2018 
                                             GBP per        GBP per 
                                               share  GBPm    share    GBPm 
                                             -------  ----  -------  ------ 
 Dividends paid on ordinary shares 
                                             -------  ----  -------  ------ 
 Interim dividend in respect of the 
  previous year                                4,000   200        -     - 
-------------------------------------------           ----  -------  ---- 
 Interim dividend in respect of the 
  current year                                 2,400   120        -     - 
-------------------------------------------  -------  ----  -------  ---- 
 Total                                         6,400   320        -     - 
-------------------------------------------  -------  ----  -------  ---- 
 

On 13 February 2020, the Directors declared an interim dividend to the ordinary shareholder of GBP100m in respect of the financial year ending 31 December 2019 which will be payable on 19 March 2020. No liability is recognised in the financial statements in respect of this dividend.

 
 Total coupons on capital securities classified as equity 
                                                                    2019    2018 
                                                       First call 
                                                           date     GBPm    GBPm 
 Undated Subordinated Additional Tier 1 instruments 
 - GBP1,096m                                            Dec 2019      65     - 
                                                                          ---- 
 - GBP1,100m                                            Dec 2024      66     - 
----------------------------------------------------  ------------  ----  ---- 
 Total                                                               131     - 
------------------------------------------------------------------  ----  ---- 
 
 
 7   Fair values of financial instruments carried at fair value 
    ----------------------------------------------------------- 
 

Control framework

Fair values are subject to a control framework designed to ensure that they are either determined or validated by a function independent of the risk taker.

Where fair values are determined by reference to externally quoted prices or observable pricing inputs to models, independent price determination or validation is used.

For fair values determined using valuation models, the control framework includes development or validation by independent support functions of the model logic, inputs, model outputs and adjustments. Valuation models are subject to a process of due diligence before becoming operational and are calibrated against external market data on an ongoing basis.

Changes in fair value are generally subject to a profit and loss analysis process and are disaggregated into high-level categories including portfolio changes, market movements and other fair value adjustments.

Fair value hierarchy

Fair values of financial assets and liabilities are determined according to the following hierarchy:

-- Level 1 - valuation technique using quoted market price: financial instruments with quoted prices for identical instruments in active markets that can be accessed at the measurement date.

-- Level 2 - valuation technique using observable inputs: financial instruments with quoted prices for similar instruments in active markets or quoted prices for identical or similar instruments in inactive markets and financial instruments valued using models where all significant inputs are observable.

-- Level 3 - valuation technique with significant unobservable inputs: financial instruments valued using valuation techniques where one or more significant inputs are unobservable.

 
 Financial instruments carried at fair value and bases of valuation 
                                                  2019                           2018 
                                       Level  Level  Level           Level  Level  Level 
                                           1      2      3   Total       1      2      3     Total 
 The group                              GBPm   GBPm   GBPm    GBPm    GBPm   GBPm   GBPm      GBPm 
 Recurring fair value measurements 
  at 31 Dec 
------------------------------------  ------  -----  -----  ------  ------  -----  -----  -------- 
 Assets 
------------------------------------  ------  -----  -----  ------  ------  -----  -----  -------- 
 Financial assets designated 
  and otherwise mandatorily 
  measured at fair value 
  through profit or loss                  65      1      -      66      34      1      -      35 
------------------------------------ 
 Derivatives                               2    119      -     121       2     64      -      66 
------------------------------------  ------  -----  -----  ------ 
 Financial investments                19,285    452      -  19,737  12,613    590      -  13,203 
                                      ------  -----  -----  ------ 
 Liabilities 
------------------------------------  ------  -----  -----  ------  ------  -----  -----  -------- 
 Derivatives                               4    197      -     201       1    345      -     346 
------------------------------------  ------  -----  -----  ------  ------  -----  -----  ------ 
 
 
 The bank 
                                     ------  ---   ------ 
 Recurring fair value measurements 
  at 31 Dec 
-----------------------------------  ------  ---   ------  ------  ---   -------- 
 Assets 
-----------------------------------  ------  ---   ------  ------  ---   -------- 
 Financial assets designated 
  and otherwise mandatorily 
  measured at fair value 
  through profit or loss                 65    1  -    66      34    1  -    35 
----------------------------------- 
 Derivatives                              2  116  -   118       2   59  -    61 
-----------------------------------  ------  ---   ------ 
 Financial investments               19,285  452  -19,737  12,613  590  -13,203 
 Liabilities 
-----------------------------------  ------  ---   ------  ------  ---   -------- 
 Derivatives                              3  194  -   197       1  340  -   341 
-----------------------------------  ------  ---   ------  ------  ---   ------ 
 

Transfers between levels of the fair value hierarchy are deemed to occur at the end of each quarterly reporting period. Transfers into and out of levels of the fair value hierarchy are primarily attributable to observability of valuation inputs and price transparency. There were no transfers between Level 1 and Level 2 during 2019 and 2018.

Fair value adjustments

Fair value adjustments are adopted when the group determines there are additional factors considered by market participants that are not incorporated within the valuation model. Movements in the level of fair value adjustments do not necessarily result in the recognition of profits or losses within the income statement, such as when models are enhanced and therefore fair value adjustments may no longer be required.

 
 8   Fair values of financial instruments not carried at fair value 
    --------------------------------------------------------------- 
 
 
 Fair values of financial instruments not carried at fair value and 
  bases of valuation 
                                                                      Fair value 
                                                                                Significant 
                                                Quoted market     Observable   unobservable 
                                      Carrying    price Level   inputs Level   inputs Level 
                                        amount              1              2              3      Total 
                                          GBPm           GBPm           GBPm           GBPm       GBPm 
 The group 
 At 31 Dec 2019 
 Assets 
 Loans and advances to 
  banks                                  1,389              -          1,389              -    1,389 
                                                               -------------  -------------  ------- 
 Loans and advances to 
  customers                            183,056              -            531        183,744  184,275 
------------------------------------  --------                 -------------  -------------  ------- 
 Reverse repurchase agreements 
  - non-trading                          3,014              -          3,014              -    3,014 
------------------------------------  --------  -------------  -------------  -------------  ------- 
 Liabilities 
 Deposits by banks                         529              -            529              -      529 
------------------------------------                           -------------  -------------  ------- 
 Customer accounts                     216,214              -        216,214              -  216,214 
------------------------------------                           -------------  -------------  ------- 
 Repurchase agreements 
  - non-trading                             98              -             98              -       98 
------------------------------------                           -------------  -------------  ------- 
 Debt securities in issue                3,142              -          3,142              -    3,142 
------------------------------------                           -------------  -------------  ------- 
 Subordinated liabilities                9,533              -         10,094              -   10,094 
------------------------------------  --------  -------------  -------------  -------------  ------- 
 
                      At 31 Dec 2018 
------------------------------------  --------  -------------  -------------  -------------  --------- 
 Assets 
 Loans and advances to 
  banks                                  1,263              -          1,263              -    1,263 
------------------------------------ 
 Loans and advances to 
  customers                            174,807              -            631        176,229  176,860 
------------------------------------ 
 Reverse repurchase agreements 
  - non-trading                          3,422              -          3,422              -    3,422 
------------------------------------  --------  -------------  -------------  -------------  ------- 
 Liabilities 
 Deposits by banks                       1,027              -          1,027              -    1,027 
------------------------------------ 
 Customer accounts                     204,837              -        204,818              -  204,818 
------------------------------------ 
 Repurchase agreements 
  - non-trading                            639              -            639              -      639 
------------------------------------ 
 Debt securities in issue                    -              -              -              -        - 
------------------------------------ 
 Subordinated liabilities                4,937              -          5,040              -    5,040 
------------------------------------  --------  -------------  -------------  -------------  ------- 
 
 
 The bank 
 At 31 Dec 2019 
------------------------------- 
 Assets 
 Loans and advances to 
  banks                            4,643  -  4,643        -    4,643 
                                           -------  -------  ------- 
 Loans and advances to 
  customers                      173,901  -    531  174,480  175,011 
-------------------------------            -------  -------  ------- 
 Reverse repurchase agreements 
  - non-trading                    3,014  -  3,014        -    3,014 
-------------------------------  -------   -------  -------  ------- 
 Liabilities 
 Deposits by banks                 4,277  -  4,277        -    4,277 
-------------------------------            -------  -------  ------- 
 Customer accounts               207,830  -207,830        -  207,830 
-------------------------------            -------  -------  ------- 
 Repurchase agreements 
  - non-trading                       98  -     98        -       98 
-------------------------------            -------  -------  ------- 
 Debt securities in issue          2,917  -  2,917        -    2,917 
-------------------------------            -------  -------  ------- 
 Subordinated liabilities          9,454  - 10,015        -   10,015 
-------------------------------  -------   -------  -------  ------- 
 
                 At 31 Dec 2018 
-------------------------------  -------   -------  -------  --------- 
 Assets 
 Loans and advances to 
  banks                            3,883  -  3,883        -    3,883 
------------------------------- 
 Loans and advances to 
  customers                      165,850  -    631  167,468  168,099 
------------------------------- 
 Reverse repurchase agreements 
  - non-trading                    3,422  -  3,422        -    3,422 
-------------------------------  -------   -------  -------  ------- 
 Liabilities 
 Deposits by banks                 4,265  -  4,265        -    4,265 
------------------------------- 
 Customer accounts               196,858  -196,858        -  196,858 
------------------------------- 
 Repurchase agreements 
  - non-trading                      639  -    639        -      639 
------------------------------- 
 Debt securities in issue              -  -      -        -        - 
------------------------------- 
 Subordinated liabilities          4,858  -  4,961        -    4,961 
-------------------------------  -------   -------  -------  ------- 
 

Other financial instruments not carried at fair value are typically short-term in nature and reprice to current market rates frequently. Accordingly, their carrying amount is a reasonable approximation of fair value. They include cash and balances at central banks and items in the course of collection from and transmission to other banks, all of which are measured at amortised cost.

Valuation

Fair value is an estimate of the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. It does not reflect the economic benefits and costs that the group expects to flow from an

instrument's cash flow over its expected future life. Our valuation methodologies and assumptions in determining fair values for which no observable market prices are available may differ from those of other companies.

Loans and advances to banks and customers

To determine the fair value of loans and advances to banks and customers, loans are segregated into portfolios of similar characteristics. Where applicable fair value is measured using quoted price for similar assets in and active market, where not applicable the fair value of the portfolios is determined using internal pricing models using external market data, and discounting future cash flows to present value.

The fair value of loans reflects expected credit losses at the balance sheet date and estimates of market participants' expectations of credit losses over the life of the loans, and the fair value effect of repricing between origination and the balance sheet date. For credit impaired loans, fair value is estimated by discounting the future cash flows over the time period they are expected to be recovered.

Deposits by banks and customer accounts

The fair values of on-demand deposits are approximated by their carrying value. For deposits with longer-term maturities, fair values are estimated using discounted cash flows, applying current rates offered for deposits of similar remaining maturities.

Debt securities in issue and subordinated liabilities

Fair values are determined using quoted market prices at the balance sheet date where available, or by reference to quoted market prices for similar instruments.

Repurchase and reverse repurchase agreements - non-trading

Fair values approximate carrying amounts as balances are generally short dated.

 
 9   Derivatives 
    ------------ 
 
 
 Notional contract amounts and fair values of derivatives by product 
  contract type held 
                        Notional contract 
                              amount            Fair value - Assets         Fair value - Liabilities 
                         Trading   Hedging    Trading  Hedging   Total      Trading  Hedging       Total 
 The group                  GBPm      GBPm       GBPm     GBPm    GBPm         GBPm     GBPm        GBPm 
-------------------- 
 Foreign exchange          7,733       803         64        2     66            65       14       79 
 Interest rate             9,405    20,250        340      288    628           342      353      695 
 Gross total fair 
  values                  17,138    21,053        404      290    694           407      367      774 
--------------------  ----------  --------  ---------  -------  -----   -----------  -------  ------- 
 Offset (Note 22)                                                (573)                           (573) 
--------------------  ----------  --------  ---------  -------  -----   -----------  -------  ------- 
      At 31 Dec 2019      17,138    21,053        404      290    121           407      367      201 
--------------------  ----------  --------  ---------  -------  -----   -----------  -------  ------- 
 
 
 Foreign exchange    5,740   2,222   42   5    47    44   79   123 
 Interest rate      15,587  12,522  142  79   221   133  292   425 
------------------ 
 Gross total fair 
  values            21,327  14,744  184  84   268   177  371   548 
------------------  ------  ------  ---      ----   ---  ---  ---- 
 Offset (Note 22)                            (202)            (202) 
------------------  ------  ------  ---      ----   ---  ---  ---- 
    At 31 Dec 2018  21,327  14,744  184  84    66   177  371   346 
------------------  ------  ------  ---      ----   ---  ---  ---- 
 
 
                      Notional contract 
                            amount            Fair value - Assets          Fair value - Liabilities 
                       Trading   Hedging     Trading  Hedging   Total       Trading  Hedging      Total 
 The bank                 GBPm      GBPm        GBPm     GBPm    GBPm          GBPm     GBPm       GBPm 
------------------ 
 Foreign exchange        7,355       803          60        2     62             61       14      75 
 Interest rate           9,385    20,251         341      288    629            342      353     695 
 Gross total fair 
  values                16,740    21,054         401      290    691            403      367     770 
------------------  ----------  --------  ----------  -------  -----   ------------  -------  ------ 
 Offset (Note 22)                                               (573)                           (573) 
------------------  ----------  --------  ----------  -------  -----   ------------  -------  ------ 
    At 31 Dec 2019      16,740    21,054         401      290    118            403      367     197 
------------------  ----------  --------  ----------  -------  -----   ------------  -------  ------ 
 
 
 Foreign exchange    5,189   2,222   37   5    42    38   79   117 
 Interest rate      15,567  12,522  142  79   221   133  293   426 
 Gross total fair 
  values            20,756  14,744  179  84   263   171  372   543 
------------------  ------  ------  ---      ----   ---  ---  ---- 
 Offset (Note 22)                            (202)            (202) 
------------------  ------  ------  ---      ----   ---  ---  ---- 
    At 31 Dec 2018  20,756  14,744  179  84    61   171  372   341 
------------------  ------  ------  ---      ----   ---  ---  ---- 
 

The notional contract amounts of derivatives held for trading purposes and derivatives designated in qualifying hedge accounting indicate the nominal value of transactions outstanding at the balance sheet date; they do not represent amounts at risk.

Use of derivatives

We undertake derivative activity for two primary purposes: to create risk management solutions for clients and to manage and hedge our own risks.

Trading derivatives

Most of the group's derivative transactions relate to sales and trading activities. Sales activities include marketing of derivative products to customers to enable them to take, transfer, modify or reduce current or expected risks. Trading activities principally includes risk management. Risk management activity is undertaken to manage the risks arising from client transactions, with the principal purpose of retaining client margin. Other derivatives classified as held for trading include non-qualifying hedging derivatives.

Hedge accounting derivatives

The group applies hedge accounting to manage interest rate risk and foreign exchange risk. The 'Report of the Directors Risk' presents more details on how these risks arise and how they are managed by the group.

Fair value hedges

The group enters into fixed-for-floating-interest-rate swaps to manage the exposure to changes in fair value due to movements in market interest rates on certain fixed rate financial instruments which are not measured at fair value through profit or loss.

 
 Hedging instrument by hedged risk 
                                                  Hedging Instrument 
                                             Carrying amount 
                    ------------------ 
                                                                                        Change in 
                    Notional amount(1)       Assets  Liabilities  Balance sheet     fair value(2) 
 Hedged risk                      GBPm         GBPm         GBPm   presentation              GBPm 
 Interest rate(3)               17,740          280          350    Derivatives              62 
------------------  ------------------  -----------  -----------  -------------  -------------- 
    At 31 Dec 2019              17,740          280          350                             62 
------------------  ------------------  -----------  -----------  -------------  -------------- 
 
 
 Interest rate(3)   8,762  63  278  Derivatives  (38) 
------------------  -----      ---  -----------  --- 
    At 31 Dec 2018  8,762  63  278               (38) 
------------------  -----      ---  -----------  --- 
 

1 The notional contract amounts of derivatives designated in qualifying hedge accounting relationships indicate the nominal value of transactions outstanding at the balance sheet date; they do not represent amounts at risk.

2 Used in effectiveness testing; comprising the full fair value change of the hedging instrument not excluding any component.

   3   The hedged risk 'interest rate' includes inflation risk. 
 
 Hedged item by hedged risk 
                                          Hedged item                                     Ineffectiveness 
                                                                                     ------------------------ 
                                           Accumulated fair value 
                                          hedge adjustments included 
                Carrying amount             in carrying amount (2) 
                                                                                                 ------------ 
                                                                             Change  Recognised    Profit and 
                                                                            in fair   in profit          loss 
               Assets  Liabilities   Assets  Liabilities                   value(1)    and loss  presentation 
                                                                                                 ------------ 
 Hedged                                                    Balance sheet 
 risk            GBPm         GBPm     GBPm         GBPm    presentation       GBPm        GBPm 
                                                                                     ----------  ------------ 
                                                               Financial 
                                                                  assets 
                                                              designated 
                                                           and otherwise 
                                                             mandatorily 
                                                             measured at 
                                                              fair value 
                                                           through other 
 Interest                                                  comprehensive 
  rate(4)      12,289                   133                       income       148            4 
                                                                                                 ------------ 
                                                                                                   Net income 
                                                                                                         from 
                                                                                                    financial 
                                                                                                  instruments 
                                                                                                     held for 
                                                                                                      trading 
                                                                                                   or managed 
                                                            Subordinated                            on a fair 
                             6,292                   219  Liabilities(3)      (206)               value basis 
                                                                          --------   ----------  ------------ 
 At 31 Dec 
      2019     12,289        6,292      133          219                       (58)           4 
----------  ---------  -----------  -------  -----------  --------------  --------   ----------  ------------ 
 
 
                                            Financial 
                                    assets designated 
                                        and otherwise                    Net income 
                                          mandatorily                from financial 
                                          measured at                   instruments 
                                           fair value              held for trading 
                                        through other                    or managed 
 Interest                               comprehensive                     on a fair 
  rate(4)   7,161         166                  income   57   (2)        value basis 
                                                                  ----------------- 
                                         Subordinated 
                   2,033       21      Liabilities(3)  (21) 
                                                       ---   ---  ----------------- 
 At 31 Dec 
      2018  7,161  2,033  166  21                       36   (2) 
----------  -----  -----  ---      ------------------  ---        ----------------- 
 

1 Used in effectiveness assessment; comprising amount attributable to the designated hedged risk that can be a risk component.

2 The accumulated amount of fair value adjustments remaining in the statement of financial position for hedged items that have ceased to be adjusted for hedging gains and losses were liabilities of GBP26m (2018: GBP1.3m) for FVOCI.

3 The notional amount of non-dynamic fair value hedges is equal to GBP6,019m (2018: GBP2,000m), of which the weighted-average maturity date is June 2028 and the weighted average swap rate is 1.78% (2018: 1.45%). These hedges are all internal to HSBC Group and composed by internal funding between Group and HSBC UK.

   4   The hedged risk 'interest rate' includes inflation risk. 

The hedged item is either the benchmark interest rate risk portion within the fixed rate of the hedged item or the full fixed rate and it is hedged for changes in fair value due to changes in the benchmark interest rate risk.

Sources of hedge ineffectiveness may arise from basis risk including but not limited to the discount rates used for calculating the fair value of derivatives, hedges using instruments with a non-zero fair value and notional and timing differences between the hedged items and hedging instruments.

The disclosures for the group are materially the same as the disclosures for the bank.

Cash flow hedges

The group's cash flow hedging instruments consist principally of interest rate swaps and cross-currency swaps that are used to manage the variability in future interest cash flows of non-trading financial assets and liabilities, arising due to changes in market interest rates and foreign-currency basis.

The group applies macro cash flow hedging for interest-rate risk exposures on portfolios of replenishing current and forecasted issuances of non-trading assets and liabilities that bear interest at variable rates, including rolling such instruments. The amounts and timing of future cash flows, representing both principal and interest flows, are projected for each portfolio of financial assets and liabilities on the basis of their contractual terms and other relevant factors, including estimates of prepayments and defaults. The aggregate cash flows representing both principal balances and interest cash flows across all portfolios are used to determine the effectiveness and ineffectiveness. Macro cash flow hedges are considered to be dynamic hedges.

The group also hedges the variability in future cash-flows on foreign-denominated financial assets and liabilities arising due to changes in foreign exchange market rates with cross-currency swaps, these are considered dynamic hedges.

 
 Hedging instrument by hedged risk 
                                                                           Hedged 
                                 Hedging Instrument                         Item         Ineffectiveness 
                                                                                    ------------------------ 
                            Carrying amount                      Change     Change  Recognised 
                                                                in fair    in fair   in profit 
                                                               value(2)   value(3)    and loss 
            ----------                          ------------                                    ------------ 
              Notional 
             amount(1)     Assets  Liabilities 
                                                     Balance                                      Profit and 
 Hedged                                                sheet                                            loss 
 risk             GBPm       GBPm         GBPm  presentation       GBPm       GBPm        GBPm  presentation 
                        ---------  -----------                           ---------  ----------  ------------ 
 Foreign 
  currency         803          2           14   Derivatives         16         16           - 
                                                                                                ------------ 
                                                                                                  Net income 
                                                                                                        from 
                                                                                                   financial 
                                                                                                 instruments 
                                                                                                    held for 
                                                                                                  trading or 
                                                                                                  managed on 
 Interest                                                                                       a fair value 
  rate           2,510          8            3   Derivatives         24         23           1         basis 
            ----------  ---------  -----------  ------------  ---------  ---------  ----------  ------------ 
 At 31 Dec 
  2019           3,313         10           17                       40         39           1 
----------  ----------  ---------  -----------  ------------  ---------  ---------  ----------  ------------ 
 
 
                                                                        Net income 
                                                                    from financial 
                                                                       instruments 
                                                                          held for 
                                                                        trading or 
                                                                        managed on 
                                                                      a fair value 
 Foreign currency   2,222   5  79  Derivatives  (110)  (110)   -             basis 
------------------                                                 --------------- 
 Interest rate      3,760  16  14  Derivatives     2      3   (1) 
                    -----          -----------  ----   ----        --------------- 
 At 31 Dec 2018     5,982  21  93               (108)  (107)  (1) 
------------------  -----          -----------  ----   ----        --------------- 
 

1 The notional contract amounts of derivatives designated in qualifying hedge accounting relationships indicate the nominal value of transactions outstanding at the balance sheet date; they do not represent amounts at risk.

2 Used in effectiveness testing; comprising the full fair value change of the hedging instrument not excluding any component.

3 Used in effectiveness assessment; comprising amount attributable to the designated hedged risk that can be a risk component.

Sources of hedge ineffectiveness may arise from basis risk, including but not limited to timing differences between the hedged items and hedging instruments and hedges using instruments with a non-zero fair value.

During the year to 31 December 2019, a profit of GBP1m (2018: Loss of GBP1m) was recognised due to hedge ineffectiveness.

The disclosures for the group are materially the same as the disclosures for the bank.

 
 Reconciliation of equity and analysis of other comprehensive income 
  by risk type 
                                                                 Interest      Foreign 
                                                                     rate     Currency 
                                                                     GBPm         GBPm 
                                                                           ----------- 
 Cash flow hedging reserve at 1 Jan 2019                          (24)         (22) 
------------------------------------------------------------- 
 Fair value gains/(losses)                                         23           16 
-------------------------------------------------------------  ------      ------- 
 Fair value (gains)/losses reclassified from the cash 
  flow hedge reserve to the income statement in respect 
  of: 
 - hedged items that have affected profit or loss                  (2)           9 
 Income taxes                                                     (12)           - 
 Cash flow hedging reserve at 31 Dec 2019                         (15)           3 
-------------------------------------------------------------  ------      ------- 
 
 
 Cash flow hedging reserve at 1 Jan 2018                    -      - 
 Fair value gains/(losses)                                  3   (110) 
--------------------------------------------------------  ---   ---- 
 Fair value (gains)/losses reclassified from the cash 
  flow hedge reserve to the income statement in respect 
  of: 
 - hedged items that have affected profit or loss          (7)    91 
 Income taxes                                               6      - 
 Transfer in from HSBC Bank plc                           (26)    (3) 
--------------------------------------------------------  ---   ---- 
 Cash flow hedging reserve at 31 Dec 2018                 (24)   (22) 
--------------------------------------------------------  ---   ---- 
 

Interest Rate Benchmark Reform: Amendments to IFRS 9 and IAS 39 'Financial Instruments'

Following the request received by the Financial Stability Board from the G20, a fundamental review and reform of the major interest rate benchmarks is under way across the world's largest financial markets. This reform was not contemplated when the standard was published, and consequently the IASB has published a set of temporary exceptions from applying specific hedge accounting requirements to provide clarification on how the standard should be applied in these circumstances.

Amendments to IFRS 9 and IAS 39 were endorsed in January 2020 and modify specific hedge accounting requirements. Under these temporary exceptions, IBORs are assumed to continue for the purposes of hedge accounting until such time as the uncertainty is resolved.

The application of this set of temporary exceptions is mandatory for accounting periods starting on or after 1 January 2020, but early adoption is permitted and the group has elected to apply these exceptions for the year ended 31 December 2019. Significant judgement will be

required in determining when uncertainty is expected to be resolved and therefore when the temporary exceptions will cease to apply, however at 31 December 2019 the uncertainty exists and therefore the temporary exceptions apply to all of the group's hedge accounting relationships that reference Ibors.

The group has cash flow and fair value hedge accounting relationships that are exposed to different Ibors, predominantly US Dollar Libor, Sterling Libor, Eonia, and Euribor. Existing derivatives, loans, bonds, and other financial instruments designated in these relationships referencing Ibors will transition to new Risk-Free Rates ('RFRs') in different ways and at different times. External progress on the transition to RFRs is being monitored, with the objective of ensuring a smooth transition for the group's hedge accounting relationships. The specific issues arising will vary with the details of each hedging relationship, but may arise due to the transition of existing products included in the designation, a change in expected volumes of products to be issued, a change in contractual terms of new products issued, or a combination of these factors. Some hedges may need to be de-designated and new relationships entered into, while others may survive the transition.

The hedge accounting relationships that are affected by the adoption of the temporary exceptions hedge items presented in the Balance Sheet as 'Financial assets designated and otherwise mandatorily measured at fair value through other comprehensive income', 'Loans and advances to customers', 'Debt securities in issue', and 'Deposits by banks'.

The notional amounts of Interest Rate derivatives designated in hedge accounting relationships represent the extent of the risk exposure managed by the group that is directly affected by Ibor reform and impacted by the temporary exceptions. Although HSBC UK has designated hedge accounting relationships which involve cross currency swaps, these are not significant and have not been presented below:

 
 Hedging instrument impacted by IBOR reform held by the group 
                                               Hedging instrument 
                                                           Not impacted 
                                                              by Ibor       Notional 
                              Impacted by IBOR reform         reform        amount(1) 
                           EUR      GBP        $   Total 
                          GBPm     GBPm     GBPm    GBPm           GBPm           GBPm 
 Fair value 
  hedges                   675    4,243    2,523   7,441         10,299       17,740 
 Cash flow hedges            -    2,210        -   2,210            300        2,510 
                                -------           ------  ------------- 
 At 31 Dec 2019            675    6,453    2,523   9,651         10,599       20,250 
------------------------  ----  -------  -------  ------  -------------  ----------- 
 

1 The notional contract amounts of Interest Rate derivatives designated in qualifying hedge accounting relationships indicate the nominal value of transactions outstanding at the balance sheet date; they do not represent amounts at risk.

For further risks and governance regarding the impact of the market-wide benchmarks reform, see Risk overview section on page 16.

 
 10   Financial investments 
---  ---------------------- 
 
 
 Carrying amount of financial investments 
                                                           ------  -------- 
                                              The group        The bank 
                                             2019    2018    2019      2018 
                                             GBPm    GBPm    GBPm      GBPm 
                                           ------  ------  ------  -------- 
 Financial investments measured at 
  fair value through other comprehensive 
  income                                   19,737  13,203  19,737  13,203 
 - treasury and other eligible bills        3,708   1,286   3,708   1,286 
 - debt securities                         16,029  11,917  16,029  11,917 
                                           ------  ------  ------  ------ 
 At 31 Dec                                 19,737  13,203  19,737  13,203 
-----------------------------------------  ------  ------  ------  ------ 
 
 
 11   Assets pledged, collateral received and assets transferred 
---  ----------------------------------------------------------- 
 

Assets pledged

 
 Financial assets pledged as collateral 
                              The group      The bank 
                             2019   2018   2019     2018 
                             GBPm   GBPm   GBPm     GBPm 
                            -----  -----  -----  ------- 
 Debt securities            3,238  4,324  3,238  4,324 
 Other                        107     95    107     95 
 Assets pledged at 31 Dec   3,345  4,419  3,345  4,419 
--------------------------  -----  -----  -----  ----- 
 

The amount of assets pledged to secure liabilities may be greater than the book value of assets utilised as collateral. For example, where assets are placed with a custodian or a settlement agent that has a floating charge over all the assets placed to secure any liabilities under settlement accounts.

These transactions are conducted under terms that are usual and customary to collateralised transactions including, where relevant, standard securities lending and borrowing, repurchase agreements and derivative margining. The group places both cash and non-cash collateral in relation to derivative transactions.

 
 Financial assets pledged as collateral that the counterparty has the 
  right to sell or repledge 
                                             The group            The bank 
                                            2019      2018      2019        2018 
                                            GBPm      GBPm      GBPm        GBPm 
 Financial investments                     2,950     2,299     2,950     2,299 
                                        --------            -------- 
 At 31 Dec                                 2,950     2,299     2,950     2,299 
--------------------------------------  --------  --------  --------  -------- 
 

Collateral received

The fair value of assets accepted as collateral, relating primarily to standard securities lending, reverse repurchase agreements and derivative margining, that the group is permitted to sell or repledge in the absence of default was GBP3,691m (2018: GBP3,422m) The bank: GBP3,691m (2018: GBP3,422m). The group is obliged to return equivalent securities. These transactions are conducted under terms that are usual and customary to standard securities lending, reverse repurchase agreements and derivative margining.

Assets transferred

The assets pledged include transfers to third parties that do not qualify for derecognition, notably secured borrowings such as debt securities held by counterparties as collateral under repurchase agreements and securities lent under securities lending agreements. For secured borrowings, the transferred asset collateral continues to be recognised in full and a related liability, reflecting the group's obligation to repurchase the assets for a fixed price at a future date is also recognised on the balance sheet. Where securities are swapped, the transferred asset continues to be recognised in full. There is no associated liability as the non-cash collateral received is not recognised on the balance sheet. The group is unable to use, sell or pledge the transferred assets for the duration of these transactions, and remains exposed to interest rate risk and credit risk on these pledged assets. The counterparty's recourse is not limited to the transferred assets.

 
 Transferred financial assets not qualifying for 
  full derecognition and associated financial liabilities 
                                                                                -------------------------------- 
                                                             2019                             2018 
                                                ------------------------------  -------------------------------- 
                                                      Carrying amount of:              Carrying amount of: 
                                                     Transferred    Associated       Transferred      Associated 
                                                          assets   liabilities            assets     liabilities 
 The group and bank                                         GBPm          GBPm              GBPm            GBPm 
---------------------------------------------- 
 Repurchase agreements                                       846            98               727           639 
                                                                                ---------------- 
 Securities lending agreements                             2,104             -             1,572             - 
----------------------------------------------  ----------------  ------------  ----------------  ------------ 
 
 
 12   Interests in joint ventures 
---  ---------------------------- 
 

Interests in joint ventures

Vaultex UK Limited is a joint venture of the bank and the group. Vaultex UK Limited is incorporated in England and its principal activity is that of cash management services. At 31 December 2019, the group had a 50% interest in the GBP10m issued equity capital (2018: 50%).

For further detail see Note 29.

 
 13   Investments in subsidiaries 
---  ---------------------------- 
 
 
 Main subsidiaries of HSBC UK Bank plc 
                                             Country of          HSBC UK Bank 
                                          incorporation        plc's interest 
                                        or registration     in equity capital  Share class 
                                                                            % 
                                            England and                           Ordinary 
 HSBC Equipment Finance (UK) Limited              Wales              100.00           GBP1 
                                       ----------------  ------------------    ----------- 
                                            England and                           Ordinary 
 HSBC Invoice Finance (UK) Limited                Wales              100.00           GBP1 
                                            England and                           Ordinary 
 HSBC Private Bank (UK) Limited                   Wales              100.00          GBP10 
                                       ---------------- 
                                            England and                           Ordinary 
 HSBC Trust Company (UK) Limited                  Wales              100.00           GBP5 
                                       ---------------- 
 Marks and Spencer Financial Services       England and                           Ordinary 
  plc                                             Wales              100.00           GBP1 
-------------------------------------  ----------------  ------------------    ----------- 
 

All the above prepare their financial statements up to 31 December.

Details of all group subsidiaries, as required under Section 409 of the Companies Act 2006, are set out in Note 29. The principal country of operation is the same as the country of incorporation.

Impairment testing of investments in subsidiaries

At each reporting period end, HSBC UK Bank plc reviews investments in subsidiaries for indicators of impairment. An impairment is recognised when the carrying amount exceeds the recoverable amount for that investment.

The recoverable amount is the higher of the investment's fair value less costs of disposal and its value in use. The value in use is calculated by discounting management's cash flow projections for the investment.

-- The cash flow projections for each investment are based on the latest approved plans and a long-term growth rate is used to extrapolate the cash flows in perpetuity.

   --    The growth rate reflects inflation and is based on the long-term average for the UK. 

-- The rate used to discount the cash flows is based on the cost of capital assigned to each investment, which is derived using a capital asset pricing model ('CAPM'). CAPM depends on a number of inputs reflecting financial and economic variables, including the risk-free rate and a premium to reflect the inherent risk of the business being evaluated. These variables are based on the market's assessment of the economic variables and management's judgement. The discount rates for each investment are refined to reflect the UK rate of inflation.

On 9 December 2019, the High Court of Justice formally sanctioned the Banking Business Transfer Scheme (including the acceptance of deposits), the provision of financial services and other related activities from HSBC Private Bank (UK) Limited to HSBC UK Bank plc under Part VII of the Financial Services and Markets Act 2000 for an effective date of 1 January 2020. An impairment of GBP483m was recognised on HSBC UK Bank plc's investment in HSBC Private Bank (UK) Limited on 31 December 2019, with there being no outstanding items at 31 December 2019 that would prevent the transfer occurring. The impairment arose because the cost of investment was higher than the consideration received for the net assets being transferred.

No impairment was recognised as a result of the impairment test performed in 2018.

 
 14   Structured entities 
---  -------------------- 
 

The group is involved with both consolidated and unconsolidated structured entities through the securitisation of financial assets and investment funds, established either by the group or a third party.

   Consolidated   structured entities 

Total assets of the group's consolidated structured entities, split by entity type:

 
                   Securitisations    Total 
                              GBPm     GBPm 
                   ---------------  ------- 
  At 31 Dec 2019               397    397 
-----------------  ---------------  ----- 
 At 31 Dec 2018                  -      - 
-----------------  ---------------  ----- 
 

Securitisations

In 2019, the group established a structured entity to securitise customer loans and advances in order to diversify its sources of funding for asset origination and capital efficiency purposes. The loans and advances were transferred by the group to the structured entity synthetically, and the structured entity issued debt securities to investors.

Unconsolidated structured entities

The term 'unconsolidated structured entities' refers to all structured entities not controlled by the group. The group enters into transactions with unconsolidated structured entities in the normal course of business to facilitate customer transactions and for specific investment opportunities.

The group's interest in unconsolidated structured entities consist of unit holdings in four funds managed by a third party within the wider HSBC Group. The groups unit holdings are held in order to facilitate customer transactions and are recognised as Other assets with a carrying value and maximum exposure to loss as at 31 December 2019 of GBP0.2m (2018: GBP0.2m). The total assets of the funds as at

31 December 2019 was GBP1.3bn (2018: GBP1.2bn). The group has no liabilities or commitments in respect of the funds.

 
 15   Goodwill and intangible assets 
---  ------------------------------- 
 
 
                                   The group      The bank 
                                  2019   2018    2019    2018 
                                  GBPm   GBPm    GBPm    GBPm 
-------------------------------  -----  -----  ------  ------ 
 Goodwill                        3,285  3,285     223   223 
 Other intangible assets(1, 2)     688    525     658   495 
                                 -----         ------ 
 At 31 Dec                       3,973  3,810     881   718 
-------------------------------  -----  -----  ------  ---- 
 

1 For 2019, the amortisation and impairment of intangible assets totalled for the group GBP156m (2018: GBP64m).

2 Included within the group's other intangible assets is internally generated software with a net carrying value of GBP688m (2018: GBP518m).

Impairment testing

The group's impairment test in respect of goodwill allocated to each cash generating unit ('CGU') is performed as at 1 July each year, with a review for indicators of impairment at 30 June and 31 December. At 31 December 2019, the review identified an indicator of impairment for PB. As a result, an impairment test has been performed as at 31 December 2019 for the PB CGU. For all other CGUs, the annual test performed as at 1 July remains the latest impairment test and the disclosures given are as at 1 July for CMB and RBWM, and 31 December for PB. The testing at 1 July and 31 December resulted in no impairment of goodwill.

Basis of the recoverable amount

The recoverable amount of all CGUs to which goodwill has been allocated was equal to its value in use ('VIU') at each respective testing date for 2019 and 2018. For each CGU, the VIU is calculated by discounting management's cash flow projections for the CGU. The key assumptions used in the VIU calculation for each CGU are discussed below.

 
 Key assumptions in VIU calculation 
                                                                                                               Nominal 
                                                                                                                growth 
                                                                            Nominal                               rate 
                                            Growth                           growth                             beyond 
                   Goodwill            rate beyond                      rate beyond  Goodwill                  initial 
                      at 31                initial  Goodwill                initial       at:                     cash 
                        Dec  Discount    cash flow      at 1  Discount    cash flow     1 Jul  Discount           flow 
                       2019      rate  projections  Jul 2019      rate  projections      2018      rate    projections 
                   --------  --------  -----------  --------  --------  -----------  --------  --------  ------------- 
 Cash-generating 
  unit                 GBPm         %            %      GBPm         %            %      GBPm         %              % 
                   --------  --------  -----------  --------  --------  -----------  --------  --------  ------------- 
 RBWM                 1,686       N/A          N/A     1,686       8.3          3.3     1,686       7.9          3.8 
                             --------  ----------- 
 CMB                  1,239       N/A          N/A     1,239       9.7          3.3     1,239       9.7          3.8 
                             --------  ----------- 
 PB                     360       8.8          1.8       360       9.5          3.3       360       9.4          3.8 
 
Total                 3,285                            3,285                            3,285 
                                                                        -----------                      ------------- 
 
 

The group's CGUs do not carry on their balance sheets any significant intangible assets with indefinite useful lives, other than goodwill.

Management's judgement in estimating the cash flows of a CGU

The cash flow projections for each CGU are based on the latest plans presented to the Board. The Board challenge and endorse planning assumptions in light of internal capital allocation decisions necessary to support HSBC UK's strategy, current market conditions, and our macro-economic outlook. For the goodwill impairment tests conducted at 1 July 2019 and 31 December 2019, management's cash flow projections until the end of 2023 and 2024 were used respectively.

Discount rate

The rate used to discount the cash flows is based on the cost of capital assigned to each CGU, which is derived using a CAPM. CAPM depends on a number of inputs reflecting financial and economic variables, including the risk-free rate and a premium to reflect the inherent risk of the business being evaluated. These variables are based on the market's assessment of the economic variables and management's judgement.

Long-term growth rate

The long-term growth rate is used to extrapolate the cash flows in perpetuity because of the long-term perspective within the group of business units making up the CGUs. Prior to the 31 December impairment test, these growth rates reflected GDP and inflation (nominal GDP) for the UK. At 31 December 2019, we considered the extent to which growth rates based on nominal GDP data remained appropriate given the uncertainty in the macroeconomic environment. We anticipate that when global growth does stabilise it will be at a slightly lower level than recent years. As a result, we considered it appropriate to base the long-term growth rate assumption on inflation data, moving away from a higher nominal GDP basis. The rates are based on 20-year forecast rates, as they represent an objective estimate of likely future trends.

Sensitivities of key assumptions in calculating VIU

At 31 December 2019, the PB CGU was sensitive to reasonably possible adverse changes in the key assumptions supporting the recoverable amount. In making an estimate of reasonably possible changes to assumptions, management considers the available evidence in respect of each input to the model. These include the external range of observable discount rates, historical performance against forecast and risks attaching to the key assumptions underlying cash flow projections.

A reasonable change in a single key assumption may not result in impairment. Though taken together a combination of reasonable changes in key assumptions could result in a recoverable amount that is lower than the CGUs carrying amount.

The following table presents a summary of the key assumptions underlying the most sensitive inputs to the model for PB, the key risks attaching to each, and details of a reasonably possible change to assumptions where, in the opinion of management, these could result in an impairment.

 
Reasonably possible changes in key assumptions 
 
Cash-generating 
 unit 
PB               Cash flow      -- Level of interest          -- Market uncertainty.   -- Cash flow 
                  projections    rates.                        -- Low interest          projections decrease 
                                 -- Global Investment          rate environment.        by 30%. 
                                 and UK Real Estate            -- Regulatory 
                                 markets.                      changes. 
                                 -- Assets under management 
                                 growth from new business 
                                 and market performance. 
                 Discount       -- Discount rate              -- External evidence     -- Discount rate 
                  rate           used is a reasonable          arises to suggest        increases by 200 
                                 estimate of a suitable        that the rate used       basis points. 
                                 market rate for the           is not appropriate 
                                 profile of the business.      to the business. 
 
 
Sensitivity of VIU changes to current assumptions to achieve nil headroom 
                                                           Increase / (decrease) 
Cash-generating unit     Carrying amount   Value in use  Discount rate  Cash flows 
At 31 December 2019                 GBPm           GBPm            bps           % 
PB                                   971          1,189            200      (23.4) 
 

Whilst there are no indicators of impairment at 31 December 2019, PB's recoverable amount exceeds the carrying amount by only GBP218m and therefore, the test is sensitive to the assumptions used. The reasonably possible changes in assumptions for Cash Flow projections and Discount Rate, detailed above would result in an impairment. Thus there is a risk of impairment in the future should business performance or economic factors diverge from forecasts.

 
 16   Prepayments, accrued income and other assets 
---  --------------------------------------------- 
 
 
                                           The group      The bank 
                                          2019   2018   2019     2018 
                                          GBPm   GBPm   GBPm     GBPm 
                                         -----  -----  -----  ------- 
Prepayments and accrued income             740    650    727    636 
                                         -----         ----- 
 Settlement accounts                        16     56     16    268 
---------------------------------------  -----         ----- 
Cash collateral and margin receivables     107    279    107    279 
                                         -----         ----- 
Endorsements and acceptances                71     86     71     86 
 Employee benefit assets (Note 3)        5,836  5,841  5,836  5,841 
---------------------------------------  -----  -----  -----  ----- 
Right-of-use assets(1)                     311    N/A    292      N/A 
                                         -----  -----  -----  ------- 
Other accounts                             530  1,008    691    921 
                                         -----         ----- 
 Owned property, plant and equipment       592    608    476    492 
---------------------------------------  -----         ----- 
At 31 Dec                                8,203  8,528  8,216  8,523 
                                         -----  -----  -----  ----- 
 

1 Right-of-use assets have been recognised from 1 January 2019 following the adoption of IFRS 16. Comparatives have not been restated.

Prepayments, accrued income and other assets include GBP1,364m (2018: GBP2,016m) of financial assets, the majority of which are measured at amortised cost.

 
17   Debt securities in issue 
    ------------------------- 
 

During 2019, we have established our Debt Issuance Programme to diversify our funding sources and ensure we have appropriate access to markets.

Our Commercial Paper and Certificates of Deposit Programme was established prior to 31 December 2018 and we commenced issuing under the programme during 2019.

 
 Debt securities in issue 
                                       The group         The bank 
                                         2019  2018      2019    2018 
                                         GBPm  GBPm      GBPm    GBPm 
Bonds and medium-term notes(1)          1,225     -     1,000     - 
                                    ---------        -------- 
Other debt securities in issue(2)       1,917     -     1,917     - 
                                    ---------        -------- 
Total debt securities in issue          3,142     -     2,917     - 
                                    ---------  ----  --------  ---- 
 
   1   The group's Bonds and medium-term notes includes GBP225m issued by structured entities. 

2 Other debt securities in issue consists of commercial paper and certificates of deposits issued in 2019.

 
 18   Accruals, deferred income and other liabilities 
---  ------------------------------------------------ 
 
 
                                       The group      The bank 
                                      2019   2018   2019     2018 
                                      GBPm   GBPm   GBPm     GBPm 
-----------------------------------  -----  -----  -----  ------- 
 Accruals and deferred income          562    498    483    438 
 Settlement accounts                    14     31     14    548 
-----------------------------------         -----         ----- 
Cash collateral and margin payable      13      4     13      4 
                                            ----- 
Endorsements and acceptances            71     86     71     86 
                                            ----- 
 Lease liabilities                     326    N/A    307      N/A 
                                     -----  -----  ----- 
 Other liabilities                     848  1,790  1,383  1,198 
 At 31 Dec                           1,834  2,409  2,271  2,274 
-----------------------------------  -----  -----  -----  ----- 
 

For the group, accruals, deferred income and other liabilities include GBP1,395m (2018: GBP2,208m), and for the bank GBP1,917m (2018: GBP2,200m) of financial liabilities, the majority of which are measured at amortised cost.

 
 19   Provisions 
---  ----------- 
 
 
                                                         Legal proceedings 
                                        Restructuring       and regulatory           Customer          Other 
                                             costs(2)              matters     remediation(3)     provisions     Total 
The group                                        GBPm                 GBPm               GBPm           GBPm      GBPm 
                                                                            -----------------  -------------  -------- 
Provisions (excluding contractual 
 commitments) 
At 1 Jan 2019                                 -                   -                   540             5         545 
                                      ---------  ----                -----  -------------      --------  --- 
Additions                                    59                   -                 1,297             -       1,356 
Amounts utilised                             (8)                  -                  (643)            -        (651) 
Unused amounts reversed                       -                  (3)                   (4)           (1)         (8) 
Exchange and Other movements                  1                   7                     -             -           8 
                                      ---------  ----                -----  -------------      --------  --- 
At 31 Dec 2019                               52                   4                 1,190             4       1,250 
                                      ---------  ----                -----  -------------      --------  --- 
Contractual commitments(1) 
                                      ---------------                       -----------------  ------------- 
At 1 Jan 2019                                                                                                    85 
                                      ---------------                       -----------------  ------------- 
Net change in expected credit 
 loss provision and other movements                                                                             (10) 
                                      ---------------                       -----------------  ------------- 
At 31 Dec 2019                                                                                                   75 
                                      ---------------                       -----------------  ------------- 
Total provisions 
                                      ---------------                       -----------------  -------------  -------- 
At 31 Dec 2018                                                                                                  630 
                                      ---------------                       -----------------  ------------- 
At 31 Dec 2019                                                                                                1,325 
                                      ---------------                       -----------------  ------------- 
 
 
Provisions (excluding contractual 
 commitments) 
At 1 Jan 2018                          -    -      -    -      - 
                                                ---- 
Transfer from HSBC Bank plc and 
 its subsidiaries                      2    2    742    5    751 
                                                ---- 
Additions                              -    -     78    3     81 
 
Amounts utilised                       -    -   (283)   -   (283) 
Unused amounts reversed               (2)  (1)   (13)  (2)   (18) 
Unwinding of discounts                 -    -      -   (1)    (1) 
Exchange and Other movements           -   (1)    16    -     15 
                                                ---- 
At 31 Dec 2018                         -    -    540    5    545 
                                                ---- 
Contractual commitments(1) 
At 1 Jan 2018                                                  - 
Transfer from HSBC Bank plc and 
 its subsidiaries                                             72 
Net change in expected credit 
 loss provision and other movements                           13 
At 31 Dec 2018                                                85 
 
Total provisions 
At 31 Dec 2018                                               630 
 
 

1 Contractual commitments include the provision for contingent liabilities measured under IFRS 9 Financial Instruments in respect of financial guarantees and the expected credit loss provision on off-balance sheet guarantees and commitments.

2 Restructuring costs include charges received from HSBC Global Services (UK) Limited, which do not form part of the balance sheet provision movement.

3 During 2019 the additional provisions of GBP1,297m were recorded in the consolidated income statement under net income income (GBP138m), net fee income (GBP44m) and operating expenses (GBP1,115m).

 
                                                         Legal proceedings 
                                        Restructuring       and regulatory           Customer        Other 
                                             costs(2)              matters     remediation(3)   provisions     Total 
The bank                                         GBPm                 GBPm               GBPm         GBPm      GBPm 
                                                                            -----------------  -----------  -------- 
Provisions (excluding contractual 
 commitments) 
At 1 Jan 2019                                 -                   -                   427                4    431 
                                      ---------  ----                -----  -------------      ----------- 
Additions                                    58                   -                 1,054                -  1,112 
Amounts utilised                             (8)                  -                  (495)               -   (503) 
Unused amounts reversed                       -                  (3)                   (4)               -     (7) 
                                      ---------  ----                 ----  -------------      ----------- 
Exchange and Other movements                  1                   7                     1                -      9 
                                      ---------  ----                -----  -------------      ----------- 
At 31 Dec 2019                               51                   4                   983                4  1,042 
                                      ---------  ----                -----  -------------      ----------- 
Contractual commitments(1) 
                                      ---------------                       -----------------  ----------- 
At 1 Jan 2019                                                                                                  84 
                                      ---------------                       -----------------  ----------- 
Net change in expected credit 
 loss provision and other movements                                                                           (12) 
                                      ---------------                       -----------------  ----------- 
At 31 Dec 2019                                                                                                 72 
                                      ---------------                       -----------------  ----------- 
Total provisions 
                                      ---------------                       -----------------  ----------- 
At 31 Dec 2018                                                                                                515 
                                      ---------------                       -----------------  ----------- 
At 31 Dec 2019                                                                                              1,114 
                                      ---------------                       -----------------  ----------- 
 
 
                                                       Legal proceedings 
                                        Restructuring     and regulatory        Customer          Other 
                                             costs(2)            matters     remediation     provisions    Total 
Provisions (excluding contractual 
 commitments) 
At 1 Jan 2018                                 -                        -           -             -          - 
                                      ---------  ----                     ----------      --------  --- 
Transfer from HSBC Bank plc and 
 its subsidiaries                             2                        -         615             5        622 
                                      ---------  ----                     ----------      --------  --- 
Additions                                     -                        -          18             2         20 
                                      ---------  ---- 
Amounts utilised                              -                        -        (209)            -       (209) 
Unused amounts reversed                      (2)                       -         (13)           (2)       (17) 
Unwinding of discounts                        -                        -           -            (1)        (1) 
Exchange and Other movements                  -                        -          16             -         16 
                                      ---------  ----                     ----------      --------  --- 
At 31 Dec 2018                                -                        -         427             4        431 
                                      ---------  ----                     ----------      --------  --- 
Contractual commitments(1) 
At 1 Jan 2018                                                                                               - 
Transfer from HSBC Bank plc                                                                                71 
Net change in expected credit 
 loss provision and other movements                                                                        13 
At 31 Dec 2018                                                                                             84 
 
Total provisions 
At 31 Dec 2018                                                                                            515 
 
 

1 Contractual commitments include the provision for contingent liabilities measured under IFRS 9 Financial Instruments in respect of financial guarantees and the expected credit loss provision on off-balance sheet guarantees and commitments.

2 Restructuring costs include charges received from HSBC Global Services (UK) Limited, which do not form part of the balance sheet provision movement.

3 During 2019 the additional provisions of GBP1,054m were recorded in the HSBC UK income statement under net income income (GBP126m), net fee income (GBP32m) and operating expenses (GBP896m).

Payment Protection Insurance

At 31 December 2019, GBP801m (2018: GBP435m) of the customer remediation provision relates to the estimated liability for redress in respect of the possible mis-selling of payment protection insurance ('PPI') policies in previous years.

Payments totalling GBP567m were made during 2019. An increase in provisions of GBP932m was recognised during the year, primarily reflecting the deadline of 29 August 2019 for bringing complaints announced by the FCA, and leading to:

-- a higher than expected increase in the number of inbound complaints received prior to 29 August 2019;

-- The effect on the total number of inbound complaints as a result of treating customer information requests relating to PPI policies received between 29 June 2019 and 29 August 2019 as complaints;

-- the additional operational expenses related to the increases in populations of potential claims;

-- an industry wide exercise by the Official Receiver to pursue redress amounts in respect of bankrupt and insolvent customers; and

-- an increased volume of actual or forecast legal claims for PPI mis-selling which is not affected by the deadline of 29 August 2019.

The estimated liability for redress for both single and regular premium policies is calculated on the basis of a refund of the total premiums paid by the customer plus simple interest of 8% per annum (or the rate inherent in the related loan product where higher).

Future estimated redress levels are based on historical redress paid to customers per policy.

At 31 December 2019, contact has been made with customers who collectively held 3.0 million policies, representing 56% of total policies sold. A total of 5.4 million PPI policies have been sold since 2000, generating estimated revenue of GBP2.6bn at 2019. The gross written premiums on these policies were approximately GBP3.4bn. Although the deadline for bringing complaints has passed, customers can still commence litigation for PPI mis-selling. Provision has been made for the best estimate of any obligation to pay compensation in respect of an estimated 45,000 claims. However, given the limited period following the complaints time bar, the volume and quality of future claims through legal channels, and the amount of any compensation to be paid, remain uncertain.

The following table summarises the cumulative number of information requests received between 29 June to 29 August 2019, and the number of claims expected to be assessed in the future, excluding claims received through legal channels:

 
 Cumulative PPI complaints received to 31 December 2019 
                                                                        Cumulative 
                                                                         actual to 
                                                                       31 Dec 2019 
Information Requests received during Autoconversion period 
 (000s)                                                                    1,889 
Information Requests awaiting evaluation (000s)                              234 
                                                                    ------------ 
Remaining autoconverted claims anticipated to be worked (000s)(1)            167 
                                                                    ------------ 
Remaining reactive claims anticipated to be worked (000s)(1)                  44 
                                                                    ------------ 
Total remaining claims anticipated to be worked (000s)(1)                    211 
                                                                    ------------ 
Average uphold rate per claim(2)                                               86% 
Average redress per claim(3) (GBP)                                         2,440 
                                                                    ------------ 
 

1 Includes claims where a valid PPI policy had already been located, and claims which are anticipated to be valid after future assessment; excludes invalid claims for which no PPI policy exists.

2 Includes inbound and auto-converted claims, but excludes Financial Ombudsman Service complaints.

   3   Includes inbound and auto-converted claims, but excludes claims from the Official Receiver. 

The PPI provision is based upon assumptions and estimates taken from historic experience. The profile of cases yet to be assessed could therefore vary leading to different uphold rates or average redress levels being used to arrive at the provision.

We continued to monitor available information up until the date of the approval of the financial statements to ensure the provision estimate was appropriate.

Sensitivity to key assumptions

-- A 10% increase/decrease in the uphold rate for complaints yet to be worked would increase/decrease the redress provision by approximately GBP30m.

-- A 10% increase/decrease in the average redress for complaints yet to be worked would increase/decrease the redress provision by approximately GBP42m.

-- An increase/decrease in customer redress volumes of 10,000 received through legal channels would increase/decrease the redress provision by approximately GBP22m.

Collections and recoveries related matters

At 31 December 2019, a provision of GBP220m was held relating to the estimated liability for redress payable to customers following a review of collections and recoveries practices in the UK in respect of various HSBC Group companies, including HSBC UK.

The provision has been estimated based on a number of customer cohorts who may have been impacted and a number of assumptions which are highly judgemental, none of which are individually material. At this early stage, the extraction of all relevant data is incomplete, and there is significant uncertainty surrounding the total number of customers affected and the amount of any redress to be paid. Redress is expected to be completed during 2020.

The table below sets out sensitivities to the assumptions applied but it is not intended to indicate a range of any final amount payable.

 
Assumption                                                          GBPm 
20% increase/decrease in population of customers impacted         40.4 
20% increase/decrease in level of redress to be paid in respect 
 of interest and fees charged                                     26.6 
 
 

Customer fee and mischarging related matters

At 31 December 2019, GBP118m of the customer remediation provision relates to the estimated liability for redress in respect of customer fee and mischarging related matters. This follows internal reviews to identify any issues for which provisions had not previously been raised and to re-assess provisions in respect of matters previously provided for.

As a consequence of the matters identified from these reviews, additional provisions of GBP117m were recognised in the period. The provision relates to a number of different issues, none of which are individually material.

The estimated liability for redress is based on sampling and analysis performed to date for each of the matters, detailed reviews to identify exact populations requiring redress are ongoing and expect to be completed in 2020.

Legal proceedings and regulatory matters

Further details of legal proceedings and regulatory matters are set out in Note 26. Legal proceedings include civil court, arbitration or tribunal proceedings brought against the group (whether by way of claim or counterclaim), or civil disputes that may, if not settled, result in court, arbitration or tribunal proceedings. Regulatory matters refer to investigations, reviews and other actions carried out by, or in response to the actions of, regulatory or law enforcement agencies in connection with alleged wrongdoing.

 
 20   Subordinated liabilities 
---  ------------------------- 
 
 
 Subordinated liabilities 
                                       The group      The bank 
                                      2019   2018   2019     2018 
                                      GBPm   GBPm   GBPm     GBPm 
At amortised cost                    9,533  4,937  9,454  4,858 
 
  *    subordinated liabilities(1)   9,533  4,937  9,454  4,858 
At 31 Dec                            9,533  4,937  9,454  4,858 
                                     -----  -----  -----  ----- 
 

1 Includes GBP6.5bn of eligible debt issued to meet our Minimum requirement for own funds and Eligible Liabilities ('MREL') applicable from 1 January 2020.

Subordinated liabilities rank behind senior obligations and generally count towards the capital base of the group. Capital securities may be called and redeemed by the group subject to prior notification to and consent of the PRA.

The balance sheet amounts disclosed below are presented on an IFRS basis and do not reflect the amount that the instruments contribute to regulatory capital principally due to regulatory amortisation and regulatory eligibility limits.

 
 Subordinated liabilities of the group 
                                                                            Carrying amount 
                                                                               2019       2018 
                                                     First     Maturity 
                                                    call date    date          GBPm       GBPm 
                                                                                     --------- 
Capital instruments 
Tier 2 instruments 
           HSBC UK Bank plc Subordinated Floating 
GBP550m     Loan 2028(1)                             Jul 2023  Jul 2028       550        550 
                                                   ----------  --------  --------    ------- 
           HSBC UK Bank plc Subordinated Floating 
GBP1,000m   Loan 2030(2)                             Jul 2025  Jul 2030     1,000      1,000 
                                                   ----------  --------  --------    ------- 
           HSBC UK Bank plc Subordinated Floating 
GBP650m     Loan 2033(3)                             Sep 2028  Sep 2033       650        650 
                                                   ----------  --------  --------    ------- 
           HSBC UK Bank plc Subordinated Floating 
$840m       Loan 2028(5)                             Jul 2023  Jul 2028       635        658 
                                                   ----------  --------  --------    ------- 
           HSBC UK Bank plc 2.8594% Subordinated 
GBP100m     Loan 2029                                Mar 2024  Mar 2029       100          - 
                                                   ----------  --------  --------    ------- 
Other Tier 2 instruments each less that 
 GBP100m(4)                                                                    79         79 
                                                                         --------    ------- 
Other instruments 
Subordinated loan instruments not eligible 
 for inclusion in regulatory capital 
                                                                                     --------- 
           HSBC UK Bank plc 3.2485% MREL eligible 
GBP1,000m   Subordinated Loan 2026                   Nov 2025  Nov 2026     1,000      1,000 
                                                   ----------  --------  --------    ------- 
           HSBC UK Bank plc 3.4602% MREL eligible 
GBP1,000m   Subordinated Loan 2029                   Aug 2028  Aug 2029     1,000      1,000 
                                                   ----------  --------  --------    ------- 
           HSBC UK Bank plc 3.0000% MREL eligible 
GBP1,000m   Subordinated Loan 2028                   Jul 2027  Jul 2028     1,000          - 
                                                   ----------  --------  --------    ------- 
           HSBC UK Bank plc 3.9730% MREL eligible 
$3000m      Subordinated Loan 2030                   May 2029  May 2030     2,269          - 
                                                   ----------  --------  --------    ------- 
           HSBC UK Bank plc 3.0000% MREL eligible 
GBP750m     Subordinated Loan 2030                   May 2029  May 2030       750          - 
                                                   ----------  --------  --------    ------- 
           HSBC UK Bank plc 1.8777% MREL eligible 
GBP350m     Subordinated Loan 2025                   Oct 2024  Oct 2025       350          - 
                                                   ----------  --------  --------    ------- 
           HSBC UK Bank plc 2.1003% MREL eligible 
GBP150m     Subordinated Loan 2025                   Oct 2024  Oct 2025       150          - 
                                                   ----------  --------  --------    ------- 
At 31 
 Dec                                                                        9,533      4,937 
                                                                         --------    ------- 
 
   1   The distribution rate is three month sterling Libor plus 1.51%. 
   2   The distribution rate is three month sterling Libor plus 1.78%. 
   3   The distribution rate is three month sterling Libor plus 2.03%. 

4 Two subordinated notes issued by Marks and Spencer Financial Services plc, GBP54m maturing 2026 and GBP25m maturing 2027.

   5   The distribution rate is three month USD Libor plus 1.51%. 
 
 21   Maturity analysis of assets, liabilities and off-balance sheet commitments 
---  --------------------------------------------------------------------------- 
 

The following table provides an analysis of consolidated total assets, liabilities and off-balance sheet commitments by residual contractual maturity at the balance sheet date. These balances are included in the maturity analysis as follows:

-- Trading derivatives are included in the 'Due not more than 1 month' time bucket, because trading balances are typically held for short periods of time.

-- Financial assets and liabilities with no contractual maturity (such as equity securities) are included in the 'Due over 5 years' time bucket. Undated or perpetual instruments are classified based on the contractual notice period which the counterparty of the instrument is entitled to give. Where there is no contractual notice period, undated or perpetual contracts are included in the 'Due over 5 years' time bucket.

-- Non-financial assets and liabilities with no contractual maturity are included in the 'Due over 5 years' time bucket.

-- Loan and other credit-related commitments are classified on the basis of the earliest date they can be drawn down.

 
 Maturity analysis of assets, liabilities and off-balance sheet commitments 
                                        Due      Due 
                               Due     over     over      Due 
                              over        3        6     over 
                           1 month   months   months        9  Due over  Due over 
                           but not  but not  but not   months    1 year   2 years 
                  Due not     more     more     more  but not   but not   but not 
                     more     than     than     than     more      more      more 
                     than        3        6        9     than      than      than  Due over 
                  1 month   months   months   months   1 year   2 years   5 years   5 years      Total 
                     GBPm     GBPm     GBPm     GBPm     GBPm      GBPm      GBPm      GBPm       GBPm 
                 --------  -------  -------  -------  -------  --------  --------  -------- 
The group 
Financial 
assets 
Cash and 
 balances 
 at central 
 banks             37,030        -        -        -        -         -         -         -   37,030 
 
Items in the 
 course 
 of collection 
 from 
 other banks          504        -        -        -        -         -         -         -      504 
 
Financial 
 assets 
 designated or 
 otherwise 
 mandatorily 
 measured 
 at fair value         57        -        -        -        -         -         -         9       66 
Derivatives            63        1        3        2        -         2         8        42      121 
 
Loans and 
 advances 
 to banks             786        -      603        -        -         -         -         -    1,389 
 
Loans and 
 advances 
 to customers      20,484   10,827    7,576    5,774    5,240    17,685    30,911    84,559  183,056 
- personal          5,834    4,776    1,839    1,702    1,636     6,216    16,657    78,271  116,931 
- corporate and 
 commercial        14,073    5,772    5,461    3,906    3,466    11,003    13,753     6,170   63,604 
- financial           577      279      276      166      138       466       501       118    2,521 
 
Reverse 
 repurchase 
 agreements 
 - non-trading      1,671    1,260       83        -        -         -         -         -    3,014 
Financial 
 investments          317    1,603    2,085    1,471      227     1,309     6,800     5,925   19,737 
 
Accrued income 
 and 
 other 
 financial 
 assets             1,143      118       27        8        7        39        22         -    1,364 
 
Total financial 
 assets 
 at 31 Dec 2019    62,055   13,809   10,377    7,255    5,474    19,035    37,741    90,535  246,281 
 
Non-financial 
 assets                 -        -        -        -        -         -         -    10,821   10,821 
 
Total assets at 
 31 
 Dec 2019          62,055   13,809   10,377    7,255    5,474    19,035    37,741   101,356  257,102 
 
Financial 
liabilities 
Deposits by 
 banks                513       16        -        -        -         -         -         -      529 
 
Customer 
 accounts(1)      211,409    2,401      510      428      539       440       487         -  216,214 
- personal        136,192      860      440      400      462       435       485         -  139,274 
- corporate and 
 commercial        70,125    1,443       59       27       77         4         2         -   71,737 
- financial         5,092       98       11        1        -         1         -         -    5,203 
 
Repurchase 
 agreements 
 - non-trading         98        -        -        -        -         -         -         -       98 
 
Items in the 
 course 
 of 
 transmission 
 to 
 other banks          343        -        -        -        -         -         -         -      343 
 
Derivatives            67        -        -        1        1         3        56        73      201 
 
Debt securities 
 in 
 issue                483      566      868    1,000        -         -         -       225    3,142 
 
Accruals and 
 other 
 financial 
 liabilities        1,223      181       25       17       17        64       120        74    1,721 
 
Subordinated 
 liabilities            -        -        -        -        -         -         -     9,533    9,533 
 
Total financial 
 liabilities 
 at 31 Dec 
 2019             214,136    3,164    1,403    1,446      557       507       663     9,905  231,781 
 
Non-financial 
 liabilities            -        -        -        -        -         -         -     3,070    3,070 
 
Total 
 liabilities 
 at 31 Dec 
 2019             214,136    3,164    1,403    1,446      557       507       663    12,975  234,851 
 
Off-balance 
sheet 
commitments 
given 
                 --------  -------  -------  -------  -------  --------  --------  -------- 
Loan and other 
 credit-related 
 commitments       67,118        4        1        2        7       114        41        15   67,302 
- personal         37,014        -        -        -        -         -         -         -   37,014 
- corporate and 
 commercial        28,600        4        1        2        7       114        41        15   28,784 
- financial         1,504        -        -        -        -         -         -         -    1,504 
 
 
 
 Maturity analysis of assets, liabilities and off-balance sheet commitments 
  (continued) 
                                        Due 
                                       over      Due 
                               Due        3     over      Due 
                              over   months        6     over 
                           1 month      but   months        9  Due over  Due over 
                           but not      not  but not   months    1 year   2 years 
                  Due not     more     more     more  but not   but not   but not 
                     more     than     than     than     more      more      more 
                     than        3        6        9     than      than      than  Due over 
                  1 month   months   months   months   1 year   2 years   5 years   5 years      Total 
                     GBPm     GBPm     GBPm     GBPm     GBPm      GBPm      GBPm      GBPm       GBPm 
                                    ------- 
The group 
Financial 
assets 
Cash and 
 balances 
 at central 
 banks             33,193        -        -        -        -         -         -         -   33,193 
                 --------  -------           -------  -------            -------- 
Items in the 
 course 
 of collection 
 from 
 other banks          603        -        -        -        -         -         -         -      603 
Financial 
 assets 
 designated or 
 otherwise 
 mandatorily 
 measured 
 at fair value         29        -        -        -        -         -         -         6       35 
Derivatives            50        -        9        -        -         6         -         1       66 
                 --------  -------           -------  -------            -------- 
Loans and 
 advances 
 to banks             908        -      351        -        -         -         -         4    1,263 
                 --------  -------           -------  -------            -------- 
Loans and 
 advances 
 to customers      14,085    9,321    7,562    5,918    5,676    18,257    33,511    80,477  174,807 
- personal          2,415    1,546    2,164    2,143    2,040     7,363    17,843    74,129  109,643 
- corporate and 
 commercial        10,917    7,566    5,173    3,622    3,396    10,627    15,163     6,167   62,631 
- financial           753      209      225      153      240       267       505       181    2,533 
Reverse 
 repurchase 
 agreements 
 - non-trading      1,989    1,433        -        -        -         -         -         -    3,422 
Financial 
 investments          375      444    1,024      518      568       393     6,366     3,515   13,203 
                 --------  -------           -------  -------            -------- 
Accrued income 
 and 
 other 
 financial 
 assets             1,805      182       26        2        1         -         -         -    2,016 
                 --------  -------           -------  -------            -------- 
Total financial 
 assets 
 at 31 Dec 2018    53,037   11,380    8,972    6,438    6,245    18,656    39,877    84,003  228,608 
                 --------  -------           -------  -------            -------- 
Non-financial 
 assets                 -        -        -        -        -         -         -    10,331   10,331 
                 --------  -------           -------  -------            -------- 
Total assets at 
 31 
 Dec 2018          53,037   11,380    8,972    6,438    6,245    18,656    39,877    94,334  238,939 
                 --------  -------           -------  -------            -------- 
Financial 
liabilities 
Deposits by 
 banks              1,018        9        -        -        -         -         -         -    1,027 
                 --------  -------           -------  -------            -------- 
Customer 
 accounts(1)      200,036    2,103    1,023      692      528       312       134         9  204,837 
- personal        128,872      873      816      657      477       297       122         7  132,121 
- corporate and 
 commercial        66,700    1,054      188       34       50        15        12         2   68,055 
- financial         4,464      176       19        1        1         -         -         -    4,661 
Repurchase 
 agreements 
 - non-trading        189        -      450        -        -         -         -         -      639 
Items in the 
 course 
 of 
 transmission 
 to 
 other banks          233        -        -        -        -         -         -         -      233 
Derivatives            44        3        -       26        -       134         -       139      346 
                 --------  -------           -------  -------            -------- 
Debt securities 
in 
issue                   -        -        -        -        -         -         -         -        - 
Accruals and 
 other 
 financial 
 liabilities        1,671      399       14        -        -         -         -        94    2,178 
Subordinated 
 liabilities            -        -        -        -        -         -         -     4,937    4,937 
                 --------  -------           -------  -------            -------- 
Total financial 
 liabilities 
 at 31 Dec 
 2018             203,191    2,514    1,487      718      528       446       134     5,179  214,197 
Non-financial 
 liabilities            -        -        -        -        -         -         -     2,409    2,409 
                 --------  -------           -------  -------            -------- 
Total 
 liabilities 
 at 31 Dec 
 2018             203,191    2,514    1,487      718      528       446       134     7,588  216,606 
Off-balance 
sheet 
commitments 
given 
                                    ------- 
Loan and other 
 credit-related 
 commitments       69,570       13        -       42        -        78        59        44   69,806 
- personal         39,389        -        -        -        -         -         -         -   39,389 
- corporate and 
 commercial        29,895       13        -       42        -        78        59        44   30,131 
- financial           286        -        -        -        -         -         -         -      286 
 
   1   'Customers accounts' includes GBP114,056m (2018: GBP110,226m) insured by guarantee schemes. 
 
 Maturity analysis of assets, liabilities and off-balance sheet commitments 
                                        Due      Due 
                               Due     over     over      Due 
                              over        3        6     over 
                           1 month   months   months        9  Due over  Due over 
                           but not  but not  but not   months    1 year   2 years 
                  Due not     more     more     more  but not   but not   but not 
                     more     than     than     than     more      more      more 
                     than        3        6        9     than      than      than  Due over 
                  1 month   months   months   months   1 year   2 years   5 years   5 years      Total 
                     GBPm     GBPm     GBPm     GBPm     GBPm      GBPm      GBPm      GBPm       GBPm 
                                    -------                    --------            -------- 
The bank 
Financial 
assets 
Cash and 
 balances 
 at central 
 banks             37,020        -        -        -        -         -         -         -   37,020 
 
Items in the 
 course 
 of collection 
 from 
 other banks          355        -        -        -        -         -         -         -      355 
 
Financial 
 assets 
 designated or 
 otherwise 
 mandatorily 
 measured 
 at fair value         57        -        -        -        -         -         -         9       66 
Derivatives            60        1        3        2        -         2         8        42      118 
 
Loans and 
 advances 
 to banks           1,001      476    1,308      171      149       532       964        42    4,643 
 
Loans and 
 advances 
 to customers      19,016    8,079    8,799    5,428    5,012    16,673    27,475    83,419  173,901 
- personal          5,102    2,018    1,496    1,410    1,413     5,514    14,958    77,782  109,693 
- corporate and 
 commercial        11,490    3,910    4,608    3,708    3,307    10,142    11,254     5,459   53,878 
- financial         2,424    2,151    2,695      310      292     1,017     1,263       178   10,330 
 
Reverse 
 repurchase 
 agreements 
 - non-trading      1,671    1,260       83        -        -         -         -         -    3,014 
Financial 
 investments          317    1,603    2,085    1,471      227     1,309     6,800     5,925   19,737 
 
Accrued income 
 and 
 other 
 financial 
 assets             1,413       84       20        1        1         -         -         -    1,519 
Total financial 
 assets at 31 
 Dec 
 2019              60,910   11,503   12,298    7,073    5,389    18,516    35,247    89,437  240,373 
Non-financial 
 assets                 -        -        -        -        -         -         -     9,183    9,183 
 
Total assets at 
 31 Dec 2019       60,910   11,503   12,298    7,073    5,389    18,516    35,247    98,620  249,556 
 
Financial 
liabilities 
Deposits by 
 banks              4,024       36       46       35       32        60        44         -    4,277 
 
Customer 
 accounts(1)      203,400    2,092      452      428      531       440       487         -  207,830 
- personal        130,290      617      391      400      455       436       485         -  133,074 
- corporate and 
 commercial        69,419    1,380       50       27       76         4         2         -   70,958 
- financial         3,691       95       11        1        -         -         -         -    3,798 
 
Repurchase 
 agreements 
 - non-trading         98        -        -        -        -         -         -         -       98 
Items in the 
 course 
 of 
 transmission 
 to other banks       336        -        -        -        -         -         -         -      336 
 
Derivatives            62        -        -        1        1         3        56        74      197 
 
Debt securities 
 in issue             483      566      868    1,001        -         -         -         -    2,918 
 
Accruals and 
 other 
 financial 
 liabilities        1,778      149       23       16       16        60       109        74    2,225 
 
Subordinated 
 liabilities            -        -        -        -        -         -         -     9,454    9,454 
 
Total financial 
 liabilities at 
 31 
 Dec 
 2019             210,181    2,843    1,389    1,481      580       563       696     9,602  227,335 
 
Non-financial 
 liabilities            -        -        -        -        -         -         -     2,776    2,776 
 
Total 
 liabilities 
 at 31 Dec 
 2019             210,181    2,843    1,389    1,481      580       563       696    12,378  230,111 
 
Off-balance 
sheet 
commitments 
given 
Loan and other 
 credit-related 
 commitments       52,875        -        -        -        -         -         -         -   52,875 
- personal         25,891        -        -        -        -         -         -         -   25,891 
- corporate and 
 commercial        26,470        -        -        -        -         -         -         -   26,470 
- financial           514        -        -        -        -         -         -         -      514 
 
 
 
 Maturity analysis of assets, liabilities and off-balance sheet commitments 
  (continued) 
                                        Due      Due 
                               Due     over     over      Due 
                              over        3        6     over 
                           1 month   months   months        9  Due over  Due over 
                           but not  but not  but not   months    1 year   2 years 
                  Due not     more     more     more  but not   but not   but not 
                     more     than     than     than     more      more      more 
                     than        3        6        9     than      than      than  Due over 
                  1 month   months   months   months   1 year   2 years   5 years   5 years      Total 
                     GBPm     GBPm     GBPm     GBPm     GBPm      GBPm      GBPm      GBPm       GBPm 
                                                               --------            -------- 
The bank 
Financial 
assets 
Cash and 
 balances 
 at central 
 banks             33,187        -        -        -        -         -         -         -   33,187 
                 --------  -------           -------  -------            --------            ------- 
Items in the 
 course 
 of collection 
 from 
 other banks          457        -        -        -        -         -         -         -      457 
Financial 
 assets 
 designated or 
 otherwise 
 mandatorily 
 measured 
 at fair value         29        -        -        -        -         -         -         6       35 
Derivatives            45        -        9        -        -         6         -         1       61 
                 --------  -------           -------  -------            --------            ------- 
Loans and 
 advances 
 to banks           1,041      445    1,012      118      121       418       697        31    3,883 
                 --------  -------           -------  -------            --------            ------- 
Loans and 
 advances 
 to customers      14,006    6,634    9,228    5,485    5,259    17,200    29,427    78,611  165,850 
- personal          1,652    1,149    1,739    1,722    1,714     6,274    15,636    72,839  102,725 
- corporate and 
 commercial        10,338    3,397    4,353    3,433    3,144    10,021    12,498     5,538   52,722 
- financial         2,016    2,088    3,136      330      401       905     1,293       234   10,403 
                                                                                             ------- 
Reverse 
 repurchase 
 agreements 
 - non-trading      1,989    1,433        -        -        -         -         -         -    3,422 
Financial 
 investments          375      444    1,024      518      568       393     6,367     3,514   13,203 
                 --------  -------           -------  -------            --------            ------- 
Accrued income 
 and 
 other 
 financial 
 assets             2,025       76       26        2        1         -         -         -    2,130 
Total financial 
 assets at 31 
 Dec 
 2018              53,154    9,032   11,299    6,123    5,949    18,017    36,491    82,163  222,228 
                 --------  -------           -------  -------            --------            ------- 
Non-financial 
 assets                 -        -        -        -        -         -         -     9,023    9,023 
                 --------  -------           -------  -------            --------            ------- 
Total assets at 
 31 Dec 2018       53,154    9,032   11,299    6,123    5,949    18,017    36,491    91,186  231,251 
                 --------  -------           -------  -------            --------            ------- 
Financial 
liabilities 
Deposits by 
 banks              3,956       39      115       50       50        25        30         -    4,265 
                 --------  -------           -------  -------            --------            ------- 
Customer 
 accounts(1)      193,037    1,579      810      555      509       264       104         -  196,858 
- personal        123,626      480      643      529      465       257       100         -  126,100 
- corporate and 
 commercial        65,326      923      148       25       43         7         4         -   66,476 
- financial         4,085      176       19        1        1         -         -         -    4,282 
Repurchase 
 agreements 
 - non-trading        189        -      450        -        -         -         -         -      639 
Items in the 
 course 
 of 
 transmission 
 to other banks       225        -        -        -        -         -         -         -      225 
Derivatives            38        3        -       26        -       134         -       140      341 
                 --------  -------           -------  -------            --------            ------- 
Debt securities 
 in issue               -        -        -        -        -         -         -         -        - 
Accruals and 
 other 
 financial 
 liabilities        2,015      139       16        -        -         -         -         -    2,170 
Subordinated 
 liabilities            -        -        -        -        -         -         -     4,858    4,858 
                 --------  -------           -------  -------            --------            ------- 
Total financial 
 liabilities at 
 31 
 Dec 
 2018             199,460    1,760    1,391      631      559       423       134     4,998  209,356 
Non-financial 
 liabilities            -        -        -        -        -         -         -     2,129    2,129 
                 --------  -------           -------  -------            --------            ------- 
Total 
 liabilities 
 at 31 Dec 
 2018             199,460    1,760    1,391      631      559       423       134     7,127  211,485 
Off-balance 
sheet 
commitments 
given 
Loan and other 
 credit-related 
 commitments       55,505        -        -        -        -         -         -         -   55,505 
- personal         28,009        -        -        -        -         -         -         -   28,009 
- corporate and 
 commercial        27,264        -        -        -        -         -         -         -   27,264 
- financial           232        -        -        -        -         -         -         -      232 
 

1 'Customers accounts' includes GBP111,797m (2018: GBP107,993m) insured by guarantee schemes .

Contractual maturity of financial liabilities

The table below shows, on an undiscounted basis, all cash flows relating to principal and future coupon payments (except for derivatives not treated as hedging derivatives). For this reason, balances in the table below do not agree directly with those in our consolidated balance sheet and the bank's balance sheet. Undiscounted cash flows payable in relation to hedging derivative liabilities are classified according to their contractual maturities. Derivatives not treated as hedging derivatives are included in the 'Due not more than 1 month' time bucket and not by contractual maturity. In addition, loans and other credit-related commitments, financial guarantees and similar contracts are generally not recognised on our balance sheet. The undiscounted cash flows potentially payable under loan and other credit-related commitments, and financial guarantees are classified on the basis of the earliest date they can be called.

 
Cash flows payable under financial liabilities by remaining 
 contractual maturities 
                                                Due over    Due over    Due over 
                                                 1 month     3 month      1 year 
                                     Due not     but not     but not     but not 
                                   more than   more than   more than   more than  Due over 
                                     1 month     3 month      1 year     5 years   5 years      Total 
The group                               GBPm        GBPm        GBPm        GBPm      GBPm       GBPm 
Deposits by banks                        505          24           -           -         -      529 
Customer accounts                    206,683       7,132       1,488         941         -  216,244 
 
Repurchase agreements - 
 non-trading                               -          99           -           -         -       99 
 
Derivatives                               67          27          31         208       255      588 
 
Debt securities in issue                   -       1,233       1,973         103       277    3,586 
 
Subordinated liabilities                   -          77         232       1,225    12,595   14,129 
 
Other financial liabilities            1,186         553          58         184        74    2,055 
 
                                     208,441       9,145       3,782       2,661    13,201  237,230 
 
Loan and other credit-related 
 commitments                          67,117           4          10         155        15   67,301 
 
Financial guarantees                   1,077           -           -           -         -    1,077 
 
At 31 Dec 2019                       276,635       9,149       3,792       2,816    13,216  305,608 
 
Proportion of cash flows 
 payable in period                       91%          3%          1%          1%        4%       100% 
 
 
Deposits by banks                 1,018      8      -      -      -    1,026 
Customer accounts               196,287  5,886  2,250    454     12  204,889 
 
Repurchase agreements - 
 non-trading                          -    189    453      -      -      642 
 
Derivatives                          44      3     26    133    279      485 
 
Debt securities in issue              -      -      -      -      -        - 
 
Subordinated liabilities              -     35    105    557  6,329    7,026 
 
Other financial liabilities       1,792    679     13      -      -    2,484 
 
                                199,141  6,800  2,847  1,144  6,620  216,552 
Loan and other credit-related 
 commitments                     69,552     29     42    137     44   69,804 
 
Financial guarantees              1,284      -      -      -      -    1,284 
 
                At 31 Dec 2018  269,977  6,829  2,889  1,281  6,664  287,640 
 
Proportion of cash flows 
 payable in period                  95%     2%     1%     0%     2%       100% 
 
 
Cash flows payable under financial liabilities by remaining 
 contractual maturities 
                                                Due over    Due over    Due over 
                                                 1 month     3 month      1 year 
                                     Due not     but not     but not     but not 
                                   more than   more than   more than   more than  Due over 
                                     1 month     3 month      1 year     5 years   5 years      Total 
The bank                                GBPm        GBPm        GBPm        GBPm      GBPm       GBPm 
Deposits by banks                      2,645       1,419         115         110         -    4,289 
Customer accounts                    200,449       5,050       1,417         940         -  207,856 
 
Repurchase agreements - 
 non-trading                               -          99           -           -         -       99 
 
Derivatives                               62          27          31         209       255      584 
 
Debt securities in issue                   -       1,227       1,954           -         -    3,181 
 
Subordinated liabilities                   -          77         232       1,225    12,516   14,050 
 
Other financial liabilities            1,743         520          54         168        74    2,559 
 
                                     204,899       8,419       3,803       2,652    12,845  232,618 
 
Loan and other credit-related 
 commitments                          52,875           -           -           -         -   52,875 
 
Financial guarantees                   1,066           -           -           -         -    1,066 
 
At 31 Dec 2019                       258,840       8,419       3,803       2,652    12,845  286,559 
 
Proportion of cash flows 
 payable in period                       91%          3%          1%          1%        4%       100% 
 
 
Deposits by banks                 1,214  2,790    217     58      -    4,279 
Customer accounts               190,070  4,559  1,879    373      -  196,881 
 
Repurchase agreements - 
 non-trading                          -    189    453      -      -      642 
 
Derivatives                          38      3     26    133    279      479 
 
Debt securities in issue              -      -      -      -      -        - 
 
Subordinated liabilities              -     35    105    557  6,250    6,947 
 
Other financial liabilities       2,569    411     13      -      -    2,993 
 
                                193,891  7,987  2,693  1,121  6,529  212,221 
 
Loan and other credit-related 
 commitments                     55,505      -      -      -      -   55,505 
 
Financial guarantees              1,263      -      -      -      -    1,263 
 
                At 31 Dec 2018  250,659  7,987  2,693  1,121  6,529  268,989 
 
Proportion of cash flows 
 payable in period                  94%     3%     1%     0%     2%       100% 
 
 
 22   Offsetting of financial assets and financial liabilities 
---  --------------------------------------------------------- 
 

The 'Amounts not set off in the balance sheet' include transactions where:

-- the counterparty has an offsetting exposure with the group and a master netting or similar arrangement is in place with a right of set off only in the event of default, insolvency or bankruptcy, or the offset criteria are not otherwise satisfied; and

-- in the case of derivatives and reverse repurchase/repurchase, stock borrowing/lending and similar agreements, cash and non-cash collateral has been received/pledged.

For risk management purposes, the net amounts of loans and advances to customers are subject to limits, which are monitored and the relevant customer agreements are subject to review and updated, as necessary, to ensure that the legal right of offset remains appropriate.

 
                                     Amounts subject to enforceable netting 
                                                  arrangements 
                                                         Amounts not set 
                                                        off in the balance 
                                                               sheet 
                                       Net                                                               Amounts 
                                   amounts                                                           not subject 
                                    in the                                                        to enforceable 
                   Gross  Amounts  balance      Financial      Non-cash           Cash      Net          netting 
                 amounts   offset    sheet    instruments    collateral     collateral   amount  arrangements(4)    Total 
                    GBPm     GBPm     GBPm           GBPm          GBPm           GBPm     GBPm             GBPm     GBPm 
Financial 
assets 
Derivatives(1) 
 (Note 
 9)                  691    (573)      118       (57)             -            (7)           54                3    121 
 
Reverse repos, 
stock 
borrowing and 
similar 
agreements 
classified 
as: 
- non-trading 
 assets            3,697    (683)    3,014         -         (3,014)            -             -                -  3,014 
                          ------                      ---  --------      --------  ---                            ----- 
Loans and 
 advances 
 to 
 customers(2)      5,720  (1,326)    4,394    (3,764)             -             -           630                4  4,398 
                          ------                           --------      --------  ---                            ----- 
At 31 Dec 2019    10,108  (2,582)    7,526    (3,821)        (3,014)           (7)          684                7  7,533 
                          ------                           --------      --------                                 ----- 
 
 
Derivatives(1) (Note 
 9)                         263    (202)     61     (22)     (25)  (4)     10  5   66 
 
Reverse repos, stock 
 borrowing and similar 
 agreements classified 
 as: 
- non-trading assets      3,422       -   3,422       -   (3,422)   -       -  -3,422 
                                 ------                                         ----- 
Loans and advances 
 to customers(2)          7,768  (2,021)  5,747  (4,177)       -    -   1,570  -5,747 
                                 ------                                         ----- 
         At 31 Dec 2018  11,453  (2,223)  9,230  (4,199)  (3,447)  (4)  1,580  59,235 
                                 ------                                         ----- 
 
 
Financial liabilities 
Derivatives(1) (Note 
 9)                           770    (573)    197     (57)    -   (32)    108  4  201 
 
Repos, stock lending 
 and similar agreements 
 classified as: 
- non-trading liabilities     781    (683)     98       -   (98)    -       -  -   98 
                                   ------                   ---   ---           ----- 
Customer accounts(3)        6,936  (1,326)  5,610  (3,764)    -     -   1,846  45,614 
                                                                                ----- 
At 31 Dec 2019              8,487  (2,582)  5,905  (3,821)  (98)  (32)  1,954  85,913 
                                                                  ---           ----- 
 
 
Derivatives(1) (Note 
 9)                           543    (202)    341     (22)     -   (95)    224  5  346 
 
Repos, stock lending 
 and similar agreements 
 classified as: 
- non-trading liabilities     639       -     639       -   (639)    -       -  -  639 
                                   ------                          ---           ----- 
Customer accounts(3)        7,311  (2,021)  5,290  (4,177)     -     -   1,113  15,291 
                                                                                 ----- 
            At 31 Dec 2018  8,493  (2,223)  6,270  (4,199)  (639)  (95)  1,337  66,276 
                                                                                 ----- 
 

1 At 31 December 2019, the amount of cash margin paid that had been offset against the gross derivatives liabilities was GBP168m (2018: GBP141m).

2 At 31 December 2019, the total amount of 'Loans and advances to customers' recognised on the balance sheet was GBP183,056m (2018: GBP174,807m) of which GBP4,394m (2018: GBP5,747m) was subject to offsetting.

3 At 31 December 2019, the total amount of 'Customer accounts' recognised on the balance sheet was GBP216,214m (2018: GBP204,837m) of which GBP5,610m (2018: GBP5,290m) was subject to offsetting.

4 These exposures continue to be secured by financial collateral, but we may not have sought or been able to obtain a legal opinion evidencing enforceability of the right of offset.

 
 23   Called up share capital and other equity instruments 
---  ----------------------------------------------------- 
 

Called up share capital and share premium

 
 HSBC UK Bank plc ordinary shares of GBP1.00 each, issued and fully 
  paid 
                                                  2019              2018 
                                              Number    GBPm  Number      GBPm 
At 1 Jan and 31 Dec                           50,002       -  50,002       - 
 
 
 
 
 HSBC UK Bank plc share premium 
                                                           2019      2018 
                                                           GBPm      GBPm 
At 31 Dec                                                 9,015   9,015 
 
 
 
 
 Total called up share capital and share premium 
                                                           2019      2018 
                                                           GBPm      GBPm 
At 31 Dec                                                 9,015   9,015 
 
 
 

Other equity instruments

 
 HSBC UK Bank plc additional tier 1 instruments 
                                                                 2019     2018 
                                                                 GBPm     GBPm 
            Undated Subordinated Additional Tier 1 instrument 
GBP1,096m    issued 2014 (Callable December 2019 onwards)       1,096  1,096 
            Undated Subordinated Additional Tier 1 instrument 
GBP1,100m    issued 2014 (Callable December 2024 onwards)       1,100  1,100 
At 31 
 Dec                                                            2,196  2,196 
 
 

The bank has issued capital instruments that are included in the group's capital base as fully CRD IV compliant additional tier 1 capital.

Interest on these instruments will be due and payable only at the sole discretion of the bank, and the bank has sole and absolute discretion at all times and for any reason to cancel (in whole or in part) any interest payment that would otherwise be payable on any date. There are limitations on the payment of principal, interest or other amounts if such payments are prohibited under UK banking regulations, or other requirements, if the bank has insufficient distributable items or if the bank fails to satisfy the solvency condition as defined in the instruments terms.

The instruments are undated and are repayable, at the option of the bank, in whole at the initial call date, or on any Interest Payment Date after the initial call date. In addition, the instruments are repayable at the option of the bank in whole for certain regulatory or tax reasons. Any repayments require the prior notification to and consent of the PRA. These instruments rank pari passu with the bank's most senior class or classes of issued preference shares and therefore ahead of ordinary shares. These instruments will be written down in whole, together with any accrued but unpaid interest if either the group's solo or consolidated Common Equity Tier 1 Capital Ratio falls below 7.00%.

 
 24   Contingent liabilities, contractual commitments and guarantees 
---  --------------------------------------------------------------- 
 
 
                                                       The group         The bank 
                                                       2019    2018    2019      2018 
                                                       GBPm    GBPm    GBPm      GBPm 
Guarantees and other contingent liabilities: 
 
  *    financial guarantees(1)                        1,077   1,284   1,066   1,263 
 
- performance and other guarantees                    2,351   2,220   2,351   2,220 
 
At 31 Dec                                             3,428   3,504   3,417   3,483 
 
Commitments(2) : 
- documentary credits and short-term trade-related 
 transactions                                            95      83      95      83 
 
- forward asset purchases and forward deposits 
 placed                                                 184     248       -       - 
 
- standby facilities, credit lines and 
 other commitments to lend                           67,023  69,475  52,780  55,422 
At 31 Dec                                            67,302  69,806  52,875  55,505 
 
 

1 Financial guarantees contracts are contracts that require the issuer to make specified payments to reimburse the holder for a loss incurred because a specified debtor fails to make payment when due, in accordance with the original or modified terms of a debt instrument. The amounts in the above table are nominal principal amounts.

2 Includes GBP64bn of commitments at 31 December 2019, (2018:GBP65bn) to which the impairment requirements in IFRS 9 are applied where the group has become party to an irrevocable commitment.

The above table discloses the nominal principal amounts, which represents the maximum amounts at risk should the contracts be fully drawn upon and clients default. As a significant portion of guarantees and commitments is expected to expire without being drawn upon, the total of the nominal principal amounts is not indicative of future liquidity requirements. The expected credit loss provision relating to guarantees and commitments under IFRS 9 is disclosed in Note 19.

The majority of the guarantees have a term of less than one year, while guarantees of more than one year are subject the group's annual credit review process.

Contingent liabilities arising from legal proceedings, regulatory and other matters against group companies are disclosed in Note 26

Financial Services Compensation Scheme

The Financial Services Compensation Scheme ('FSCS') provides compensation to customers of financial services firms that have failed. Following the Financial Crisis, the compensation paid out to customers was initially funded through loans from HM Treasury which was fully repaid in 2018 by the FSCS. HSBC UK could be liable to pay a proportion of any future amounts that the FSCS borrows from HM Treasury to the extent the industry levies imposed to date are not sufficient to cover the compensation due to customers in any future possible collapse. The ultimate FSCS levy to the industry as a result of a collapse cannot be estimated reliably. It is dependent on various uncertain factors including the potential recovery of assets by the FSCS, changes in the level of protected products (including deposits and investments) and the population of FSCS members at the time.

The group provides guarantees and similar undertakings on behalf of third-party customers. These guarantees are generally provided in the normal course of the group's banking businesses.

 
 25   Lease commitments 
---  ------------------ 
 

Finance lease receivables

The group leases a variety of assets to third parties under finance leases, including transport assets, property and general plant and machinery. At the end of lease terms, assets may be sold to third parties or leased for further terms. Rentals are calculated to recover the cost of assets less their residual value, and earn finance income.

 
                                                                 2019                          2018 
                                                         Total                        Total 
                                                        future  Unearned             future  Unearned 
                                                       minimum   finance  Present   minimum   finance    Present 
                                                      payments    income    Value  payments    income      Value 
                                                          GBPm      GBPm     GBPm      GBPm      GBPm       GBPm 
Lease receivables 
 
  *    No later than one year                               33       (5)       28       588      (35)      553 
 
  *    Later than one year and no later than 5 years       N/A       N/A      N/A     2,716     (155)    2,561 
 
 
  *    One to two years(1)                                 341      (19)      322       N/A       N/A        N/A 
 
 
  *    Two to three years(1)                               607      (32)      575       N/A       N/A        N/A 
 
 
  *    Three to four years(1)                              635      (33)      602       N/A       N/A        N/A 
 
 
  *    Four to five years(1)                               713      (36)      677       N/A       N/A        N/A 
 
 
  *    Later than 5 years                                1,469      (81)    1,388       707      (52)      655 
 
At 31 Dec                                                3,798     (206)    3,592     4,011     (242)    3,769 
 
 

1 For 2019 additional maturity bandings have been presented as required under IFRS 16, 2018 maturity bandings have not been restated.

 
 26   Legal proceedings and regulatory matters 
---  ----------------------------------------- 
 

The group is party to legal proceedings and regulatory matters in a number of jurisdictions arising out of its normal business operations. Apart from the matters described below, the group considers that none of these matters are material. The recognition of provisions is determined in accordance with the accounting policies set out in Note 1. While the outcome of legal proceedings and regulatory matters is inherently uncertain, management believes that, based on the information available to it, appropriate provisions have been made in respect of these matters at 31 December 2019 (see page 103). Where an individual provision is material, the fact that a provision has been made is stated and quantified, except to the extent doing so would be seriously prejudicial. Any provision recognised does not constitute an admission of wrongdoing or legal liability. It is not practicable to provide an aggregate estimate of potential liability for our legal proceedings and regulatory matters as a class of contingent liabilities.

Anti-money laundering and sanctions-related matters

In December 2012, among other agreements, HSBC Holdings plc ('HSBC Holdings') agreed to an undertaking with the UK Financial Service Authority, which was replaced by a Direction issued by the UK Financial Conduct Authority ('FCA') in 2013, and consented to a cease-and-desist order with the US Federal Reserve Board ('FRB'), both of which contained certain forward-looking anti-money laundering ('AML') and sanctions-related obligations. HSBC also agreed to retain an independent compliance monitor (who is, for FCA purposes, a 'Skilled Person' under section 166 of the Financial Services and Markets Act and, for FRB purposes, an 'Independent Consultant') to produce periodic assessments of the Group's AML and sanctions compliance programme (the 'Skilled Person/Independent Consultant'). In December 2012, HSBC Holdings also entered into an agreement with the Office of Foreign Assets Control ('OFAC') regarding historical transactions involving parties subject to OFAC sanctions. Reflective of HSBC's significant progress in strengthening its financial crime risk management capabilities, HSBC's engagement with the current Skilled Person will be terminated and a new Skilled Person with a narrower mandate will be appointed to assess the remaining areas that require further work in order for HSBC to transition fully to business-as-usual financial crime risk management. The Independent Consultant will continue to carry out an annual OFAC compliance review at the FRB's discretion. The role of the Skilled Person/Independent Consultant is discussed on page 51.

Through the Skilled Person/Independent Consultant's prior reviews, as well as internal reviews conducted by HSBC Group, certain potential AML and sanctions compliance issues have been identified that HSBC Group is reviewing further with the FRB, FCA and/ or OFAC. The FCA is also conducting an investigation into HSBC Bank plc's and HSBC UK's compliance with UK money laundering regulations and financial crime systems and controls requirements. HSBC is cooperating with this investigation.

Based on the facts currently known, it is not practicable at this time for HSBC UK to predict the resolution of these matters, including the timing or any possible impact on HSBC UK, which could be significant.

Foreign exchange related investigation

In January 2018, HSBC Holdings entered into a three-year deferred prosecution agreement with the Criminal Division of the US Department of Justice ('DoJ') (the 'FX DPA'), regarding fraudulent conduct in connection with two particular transactions in 2010 and 2011. This concluded the DoJ's investigation into HSBC's historical foreign exchange activities. Under the terms of the FX DPA, the HSBC Group has a number of ongoing obligations, including implementing enhancements to its internal controls and procedures in its Global Markets business, which will be the subject of annual reports to the DoJ.

In February 2019, various HSBC Group companies were named as defendants in a claim issued in the High Court of England and Wales that alleges foreign exchange-related misconduct. This matter is at an early stage. There are many factors that may affect the range of outcomes, and the resulting financial impact, of these matters, which could be significant.

Film finance litigation

In July and November 2015, two actions were brought by individuals against HSBC Private Bank (UK) Limited ('PBGB') in the High Court of England and Wales seeking damages on various alleged grounds, including breach of duty to the claimants, in connection with their participation in certain Ingenious film finance schemes. These actions are ongoing.

In December 2018, a separate action was brought against PBGB in the High Court of England and Wales by multiple claimants seeking damages for alleged unlawful means conspiracy and dishonest assistance in connection with lending provided by PBGB to third parties in respect of certain Ingenious film finance schemes in which the claimants participated. In June 2019, a similar claim was issued against PBGB in the High Court of England and Wales by additional claimants. These actions are ongoing.

In February 2019 and October 2019, PBGB received letters before claim by two largely separate groups of investors in Eclipse film finance schemes, each of which asserted various claims against PBGB in connection with its role in facilitating the design, promotion and operation of such schemes. These matters are at an early stage.

It is possible that additional actions or investigations will be initiated against PBGB as a result of its historical involvement in the provision of certain film finance related services.

Based on the facts currently known, it is not practicable at this time for HSBC UK to predict the resolution of these matters, including the timing or any possible aggregate impact on HSBC UK, which could be significant.

Collections and recoveries related investigation

Various HSBC Group companies, including HSBC UK, are subject to an investigation by the FCA in connection with collections and recoveries operations in the UK. This matter is at a very early stage.

Based on the facts currently known, it is not practicable at this time for HSBC UK to predict the resolution of this matter, including the timing or any possible impact on HSBC UK, which could be significant.

 
 27   Related party transactions 
---  --------------------------- 
 

The immediate parent company of the group is HSBC UK Holdings Limited and the ultimate parent company is HSBC Holdings plc. Both are incorporated in England.

Copies of these financial statements may be obtained from the following address:

HSBC Holdings plc

8 Canada Square

London E14 5HQ

The group's related parties include the parent, fellow subsidiaries, joint ventures, post-employment benefit plans for HSBC employees, Key Management Personnel ('KMP') of the bank and its ultimate parent company, HSBC Holdings plc, close family members of KMP and entities which are controlled, jointly controlled or significantly influenced by KMP or their close family members.

Particulars of transactions between the group and its related parties are tabulated below in accordance with IAS 24 'Related party disclosures'. The disclosure of the year-end balance and the highest amounts outstanding during the year are considered to be the most meaningful information to represent the amount of the transactions and outstanding balances during the year.

Key Management Personnel

The KMP of the bank are defined as those persons having authority and responsibility for planning, directing and controlling the activities of the bank and the group, and include the Directors of the bank, and directors and certain Group Managing Directors of HSBC Holdings plc. The emoluments of those KMP who are not directors of the bank are paid by other Group companies who make no recharge to the bank. It is not possible to make a reasonable apportionment of their emoluments in respect of the bank. Accordingly, no emoluments in respect of these KMP are included in the following disclosure.

The table below represents the compensation for Directors of the bank in exchange for services rendered to the bank for the period they served during the year.

 
 Compensation of Key Management Personnel 
                                      2019    2018(1) 
                                    GBP000     GBP000 
                                    ------ 
Short-term employee benefits         5,703    2,875 
Other long-term employee benefits      125      120 
Share-based payments                   578      423 
Year ended 31 Dec                    6,406    3,418 
                                    ------  ------- 
 

1 During the first six months of 2018 the banks' Executive Directors provided services to other companies within the HSBC Group and their services to the bank were incidental. Therefore the Executive Directors remuneration disclosed for 2018 represents the period from 1 July to

31 December 2018.

 
 Transactions and balances during the year with Key Management Personnel(1) 
                                                                2019                           2018 
                                                                                                         Highest 
                                                                          Highest                        amounts 
                                                                          amounts                    outstanding 
                                                         Balance      outstanding        Balance          during 
                                                    at 31 Dec(2)   during year(3)   at 31 Dec(2)         year(3) 
                                                            GBPm             GBPm           GBPm            GBPm 
Advances and credits                                          17               25             11            12 
                                                                  --------------- 
Deposits                                                      17               83             27            50 
                                                                  ---------------  -------------  ------------ 
 

1 Includes close family members and entities which are controlled or jointly controlled by KMP or their close family members.

   2   Exchange rates applied for non-GBP amounts is as at 31 December 2019 and 2018. 
   3   Exchange rates applied for non-GBP amounts is the average for the year. 

The above transactions were made in the ordinary course of business and on substantially the same terms, including interest rates and security, as for comparable transactions with persons of a similar standing or, where applicable, with other employees. The transactions did not involve more than the normal risk of repayment or present other unfavourable features.

In addition to the requirements of IAS 24, particulars of advances (loans and quasi-loans), credits and guarantees entered into by the bank and its subsidiaries with Directors of the bank are required to be disclosed pursuant to section 413 of the Companies Act 2006. Under the Companies Act, there is no requirement to disclose transactions with other KMP.

 
 Transactions with Directors: advances, credits and guarantees (Companies 
  Act 2006) 
                                                              2019         2018 
                                                              Balance       Balance 
                                                            at 31 Dec     at 31 Dec 
                                                               GBP000        GBP000 
                                                                       ------------ 
Loans                                                          12,120       5,361 
                                                           ----------  ---------- 
 
 

Other related parties

 
Transactions and balances during the year with KMP of the bank's ultimate 
 parent company(1,2) 
                                                                 2019                          2018 
                                                                          Highest                        Highest 
                                                                          amounts                        amounts 
                                                                      outstanding                    outstanding 
                                                            Balance        during        Balance          during 
                                                       at 31 Dec(3)       year(4)   at 31 Dec(3)         year(4) 
                                                               GBPm          GBPm           GBPm            GBPm 
Advances and credits                                              6            15             12            12 
 
Deposits                                                          -             -              -             - 
 
 
   1   Excludes those who are also KMP of the bank. 

2 Includes close family members and entities which are controlled or jointly controlled by the KMP or their close family members.

   3   Exchange rates applied for non-GBP amounts is as at 31 December 2019 and 2018. 
   4   Exchange rates applied for non-GBP amounts is the average for the year. 

The above transactions were made in the ordinary course of business and on substantially the same terms, including interest rates and security, as for comparable transactions with persons of a similar standing or, where applicable, with other employees. The transactions did not involve more than the normal risk of repayment or present other unfavourable features.

 
 Transactions and balances during the year with the joint venture 
                                                             2019                      2018 
                                                                    Highest                    Highest 
                                                                    balance                    balance 
                                                       Balance   during the     Balance     during the 
                                                     at 31 Dec         year   at 31 Dec           year 
                                                          GBPm         GBPm        GBPm           GBPm 
Unsubordinated amounts due from the 
 joint venture                                              83           90          90          100 
                                                    ----------  ----------- 
Amounts due to joint ventures                               21           21          17           17 
                                                    ----------  -----------  ----------  ----------- 
Guarantees and commitments                                 300          480         400          480 
                                                    ----------  -----------  ----------  ----------- 
 

The group provides certain banking and financial services to its joint venture, including loans, overdrafts, interest and non-interest- bearing deposits and current accounts. Details of the interest in the joint venture are given in Note 12.

 
 The group's transactions and balances during the year with HSBC Holdings 
  plc and subsidiaries of HSBC Holdings plc 
                                     2019                                        2018 
                                             Due to/from                                Due to/from 
                       Due to/from           subsidiaries         Due to/from           subsidiaries 
                      HSBC Holdings        of HSBC Holdings      HSBC Holdings        of HSBC Holdings 
                           plc                   plc                  plc                   plc 
                               Highest               Highest              Highest                Highest 
                      31 Dec   balance    31 Dec     balance     31 Dec   balance     31 Dec     balance 
                        GBPm      GBPm      GBPm        GBPm       GBPm      GBPm       GBPm        GBPm 
                  ----------  --------  --------  ----------  ---------  --------  ---------  ---------- 
Assets 
Derivatives                -         -        45          46          -         -         27        38 
                  ----------  --------  --------  ----------                       ---------  -------- 
Loans and 
 advances 
 to banks                  -         -       671       1,526          -         -        802       920 
                  ----------  --------  --------  ----------  ---------  --------  ---------  -------- 
Loans and 
 advances 
 to customers              -         -         -           -          -         -          -       177 
Other assets               2         7       239         462          8         8        416     1,842 
                  ----------  --------  --------  ----------  ---------  --------  ---------  -------- 
Total related 
 party assets at 
 31 Dec                    2         7       955       2,034          8         8      1,245     2,977 
Liabilities                -         -         -           - 
Deposits by 
 banks                     -         -       283       1,293          -         -        220       846 
                  ----------  --------  --------  ----------                       ---------  -------- 
Customer 
 accounts                  -         -         1           3          -       784          1        61 
Derivatives                -         -       118         197          -         -        211       224 
                  ----------  --------  --------  ----------                       ---------  -------- 
Subordinated 
 liabilities               -        79     9,533       9,745         79        79      4,858     4,859 
Total related 
 party 
 liabilities 
 at 31 Dec                 -        79     9,935      11,238         79       863      5,290     5,990 
 
 
                                                              Due to/from 
                                         Due to/from          subsidiaries 
                                         HSBC Holdings      of HSBC Holdings 
                                              plc                 plc 
                                             2019  2018        2019       2018 
                                             GBPm  GBPm        GBPm       GBPm 
 Income statement 
 Interest income                                -     -          10      (3) 
 Interest expense                               2     4         259      59 
 Fee income                                     -     -          64      14 
 Fee expense                                    -     -          43      25 
 Other operating income                         -     4          16      15 
-------------------------------------  ----------  ----  ----------  ------ 
 General and administrative expenses          234    74       1,811     894 
-------------------------------------  ----------  ----  ----------  ------ 
 

The above outstanding balances arose in the ordinary course of business and on substantially the same terms, including interest rates and security, as for comparable transactions with third-party counterparties.

In 2018, all costs relating to the set-up of HSBC UK Bank plc up to the date of legal separation were incurred by HSBC Bank plc. These included directors' emoluments and auditors' remuneration.

 
The bank's transactions and balances during the year with HSBC UK Bank 
 plc subsidiaries, HSBC Holdings plc and subsidiaries of 
 HSBC Holdings plc 
                                    2019                                              2018 
                 Due to/from                                      Due to/from 
                subsidiaries                     Due to/from     subsidiaries                      Due to/from 
                   of HSBC                       subsidiaries       of HSBC                        subsidiaries 
                   UK Bank       Due to/from       of HSBC          UK Bank       Due to/from        of HSBC 
                     plc        HSBC Holdings      Holdings           plc        HSBC Holdings       Holdings 
                subsidiaries         plc             plc         subsidiaries         plc              plc 
                   31  Highest    31  Highest      31  Highest      31  Highest    31  Highest      31    Highest 
                  Dec  balance   Dec  balance     Dec  balance     Dec  balance   Dec  balance     Dec    balance 
                 GBPm     GBPm  GBPm     GBPm    GBPm     GBPm    GBPm     GBPm  GBPm     GBPm    GBPm       GBPm 
Assets 
Derivatives         -        -     -        -      43       46       -        -     -        -      24       37 
 
Loans and 
 advances 
 to banks       3,274    3,311     -        -     662    1,519   2,729    2,729     -        -     706      913 
 
Loans and 
 advances 
 to customers   8,417    8,513     -        -       -        -   8,005    8,005     -        -       -        - 
 
Other assets    1,895    2,303     1        6     226      455   2,134    2,134     6        7     412    1,873 
 
Total related 
 party 
 assets at 31 
 Dec           13,586   14,127     1        6     931    2,020  12,868   12,868     6        7   1,142    2,823 
 
Liabilities 
Deposits by 
 banks          3,749    4,135     -        -     283    1,292   3,238    3,385     -        -     220      846 
 
Customer 
 accounts         373      373     -        -       1        1     357      357     -      784       1        1 
 
Derivatives         -        -     -        -     117      192       -        -     -        -     209      217 
 
Subordinated 
 liabilities        -        -     -        -   9,454    9,666       -        -     -        -   4,858    4,859 
 
Total related 
 party 
 liabilities 
 at 31 
 Dec            4,122    4,508     -        -   9,855   11,151   3,595    3,742     -      784   5,288    5,923 
 
 

The above outstanding balances arose in the ordinary course of business and on substantially the same terms, including interest rates and security, as for comparable transactions with third-party counterparties.

Post-employment benefit plans

The group's pension funds had placed deposits of GBP169m (2018: GBP104m) with its banking subsidiaries, earning interest of GBP0.2m (2018: nil).

The above outstanding balances arose from the ordinary course of business and on substantially the same terms, including interest rates and security, as for comparable transactions with third-party counterparties.

 
 28   Events after the balance sheet date 
---  ------------------------------------ 
 

These accounts were approved by the Board of Directors on 17 February 2020 and authorised for issue.

On 13 February 2020, the Directors declared an interim dividend to ordinary shareholders of GBP100m in respect of the financial year ending 31 December 2019. No liability is recognised in the financial statements in respect of this dividend.

On 1 January 2020, substantially all of HSBC Private Bank (UK) Limited assets and liabilities were transferred to HSBC UK Bank plc. This was effected by way of a court sanctioned transfer scheme under Part VII of the Financial Services and Markets Act 2000. Further details are given in Note 13.

 
 29   HSBC UK Bank plc's subsidiaries and joint ventures 
---  --------------------------------------------------- 
 

In accordance with section 409 of the Companies Act 2006 a list of HSBC UK Bank plc subsidiaries and joint ventures, the registered office address and the effective percentage of equity owned at 31 December 2019 is disclosed below.

Unless otherwise stated, the share capital comprises ordinary or common shares which are held by HSBC UK Bank plc subsidiaries. The ownership percentage is provided for each undertaking. The undertakings below are consolidated by HSBC UK Bank plc unless otherwise indicated.

Subsidiaries

The undertakings below are consolidated by HSBC UK Bank plc.

 
                                   % of share 
                                   class held 
                                 by immediate 
                               parent company 
                                  (or by HSBC 
                                      UK Bank 
                                    plc where 
Subsidiaries                     this varies)  Footnotes 
Assetfinance December 
 (F) Limited                           100.00      4 
                                               --------- 
Assetfinance June (D) 
 Limited                               100.00      4 
                                               --------- 
Assetfinance March 
 (D) Limited                           100.00      4 
                                               --------- 
Assetfinance September 
 (G) Limited                           100.00      4 
                                               --------- 
B&Q Financial Services                             1, 
 Limited                               100.00       5 
                                               --------- 
Canada Square Nominees                             1, 
 (UK) Limited                          100.00       6 
                                               --------- 
HSBC Branch Nominee 
 (UK) Limited                          100.00     1,4 
                                               --------- 
                                                   1, 
HSBC Client Share Offer                            2, 
 Nominee (UK) Limited                  100.00       7 
                                               --------- 
HSBC Equipment Finance                             1, 
 (UK) Limited                          100.00       4 
                                               --------- 
HSBC Executor & Trustee 
 Company (UK) Limited                  100.00      4 
                                                   1, 
HSBC Finance Limited                   100.00       6 
                                               --------- 
HSBC Invoice Finance                               1, 
 (UK) Limited                          100.00       8 
                                               --------- 
HSBC Private Bank (UK)                             1, 
 Limited                               100.00       6 
                                               --------- 
                                                   1, 
HSBC Stockbrokers Nominee                          2, 
 (UK) Limited                          100.00       7 
                                               --------- 
HSBC Trust Company                                 1, 
 (UK) Limited                          100.00       6 
                                               --------- 
HSBC UK Client Nominee                             1, 
 Limited                               100.00       4 
                                               --------- 
HSBC Wealth Client                                 1, 
 Nominee Limited                       100.00       4 
                                               --------- 
John Lewis Financial                               1, 
 Services Limited                      100.00       6 
                                               --------- 
Marks and Spencer Financial                        1, 
 Services plc                          100.00       9 
                                               --------- 
Marks and Spencer Unit                            1, 
 Trust Management Limited              100.00      9 
Midland Bank (Branch                               1, 
 Nominees) Limited                     100.00       4 
                                               --------- 
Midland Nominees Limited               100.00      4 
                                               --------- 
St Cross Trustees Limited              100.00      4 
                                               --------- 
Turnsonic (Nominees) 
 Limited                               100.00      4 
                                               --------- 
 

Joint ventures

The undertakings below are Joint Ventures and equity accounted.

 
                          % of share 
                          class held 
                        by immediate 
                      parent company 
                         (or by HSBC 
                             UK Bank 
                           plc where 
Joint ventures          this varies)  Footnotes 
                                          3, 
Vaultex UK Limited             50.00       10 
                                      --------- 
 
 
Footnotes 
    Directly held by HSBC UK Bank 
1    plc 
2   In Liquidation 
    Financial year ended 6 October 
3    2019 
Registered Offices 
    1 Centenary Square, Birmingham, 
4    United Kingdom, B1 1HQ 
    Camden House West, The Parade, 
     Birmingham, United Kingdom, B1 
5    3PY 
    8 Canada Square, London, United 
6    Kingdom, E14 5HQ 
    Hill House, 1 Little New Street, 
     London, United Kingdom, EC4A 
7    3TR 
    21 Farncombe Road, Worthing, 
8    United Kingdom, BN11 2BW 
    Kings Meadow Chester Business 
     Park, Chester, United Kingdom, 
9    CH99 9FB 
    All Saints Triangle, Caledonian 
     Road, London, United Kingdom, 
10   N1 9UT 
 
 
 Reconciliation of Non-GAAP Financial Measures 
 
 
Return on equity and return on tangible equity 
 

Return on tangible equity ('RoTE') is computed by adjusting the reported equity for goodwill and intangibles. The adjustment to reported results and reported equity excludes amounts attributable to non-controlling interests. We provide RoTE in addition to return on equity ('RoE') as a way of assessing our performance, which is closely aligned to our capital position. The measures are calculated in USD in line with the standard HSBC Group wide calculation methodology.

The following table details the adjustments made to the reported results and equity:

 
 Return on Equity and Return on Tangible Equity 
                                                                 Year ended 
                                                              31 Dec     31 Dec 
                                                                2019       2018 
                                                                  $m         $m 
                                                             ------- 
Profit 
Profit attributable to the ordinary shareholders of 
 the parent company                                             504         923 
                                                             ------ 
Significant items (net of tax)                                 1,544     304 
Other                                                             -       (5) 
                                                             ------   ------ 
Adjusted profit attributable to the ordinary shareholders 
 of the parent company                                         2,048   1,222 
 
Equity 
Average shareholders' equity                                 28,567      28,742 
                                                             ------ 
Additional Tier 1                                            (2,813)  (2,842) 
                                                             ------ 
Average ordinary shareholders' equity                        25,754   25,900 
                                                             ------ 
Effect of goodwill and other intangibles (net of deferred 
 tax)                                                        (5,013)  (4,899) 
                                                             ------ 
Other                                                             -      (23) 
                                                             ------   ------ 
Average tangible ordinary shareholders' equity               20,741      20,978 
                                                             ------ 
 
Ratio                                                              %          % 
                                                             ------- 
Return on equity (annualised)                                   2.0      6.4 
                                                             ------ 
Return on average tangible equity (annualised)                  2.4      8.8 
                                                             ------   ------ 
Adjusted return on average tangible equity (annualised)(1)      9.9     11.7 
                                                             ------ 
 

1 In the event that the current IAS 19 Pension fund surplus was zero, additional CET1 capital would be required to be held and Adjusted RoTE would be 11.3% (2018: 13.7%); we refer to this as Pension Adjusted RoTE.

This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact rns@lseg.com or visit www.rns.com.

END

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