Share Name Share Symbol Market Type Share ISIN Share Description
Eckoh Plc LSE:ECK London Ordinary Share GB0033359141 ORD 0.25P
  Price Change % Change Share Price Bid Price Offer Price High Price Low Price Open Price Shares Traded Last Trade
  -1.00 -2.02% 48.50 48.00 49.00 49.50 48.50 49.50 36,420 11:30:12
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Media 28.7 1.2 0.4 131.1 123

Eckoh PLC Final Results

12/06/2019 7:00am

UK Regulatory (RNS & others)


Eckoh (LSE:ECK)
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6 Months : From Apr 2019 to Oct 2019

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RNS Number : 8852B

Eckoh PLC

12 June 2019

12 June 2019

Eckoh plc

("Eckoh" or the "Group")

Full year results for the year ended 31 March 2019

Results in line with expectations, with strong new business growth in UK and US

Eckoh plc (AIM: ECK), the global provider of secure payment products and customer contact solutions, is pleased to announce its final results for the year ended 31 March 2019.

 
 GBPm unless otherwise stated    FY19       FY18        Change 
                                         Restated(1) 
------------------------------ 
 New business contracted(5)      22.6       15.3         47% 
                                -----  -------------  --------- 
 Total business contracted(7)    32.7       20.2         62% 
                                -----  -------------  --------- 
 Revenue                         28.7       27.2         +5% 
                                -----  -------------  --------- 
    Recurring Revenue %(2)       83%        82%        +100 bps 
                                -----  -------------  --------- 
 Gross profit                    24.1       23.5         +3% 
                                -----  -------------  --------- 
 Adjusted EBITDA(3)              4.3        5.1         (16%) 
                                -----  -------------  --------- 
 Profit before taxation          1.2        1.1          +7% 
                                -----  -------------  --------- 
 Diluted Earnings per share      0.36       0.52        (31%) 
                                -----  -------------  --------- 
 Proposed Full Year Dividend 
  per share                      0.61       0.55         +11% 
                                -----  -------------  --------- 
 Net Cash                        8.3        3.6          +4.7 
                                -----  -------------  --------- 
 

Strategic highlights:

-- Strong UK and US momentum - Record levels of new and total business contracted, up 47% and 62%

-- US Secure Payments new business up 48% to $13.7m and order book grew 63% to $22.7m (FY18(1) : $13.9m)

   --      UK grew strongly - more than GBP10m in new business driven by improved sales channel 
   --      Investment in innovation - five new patents granted during the year 

Financial Highlights:

   --      Results in line with market expectations 
   --      Revenues up 5%, or 5% at constant currency(4) , with growth in the UK and US 
   --      Recurring revenue up to 83% (FY18(1) : 82%) 

-- Deferred revenue(6) up 44% to GBP14.6m (FY18(1) : GBP10.1m), reflecting business wins and impact of IFRS 15

-- Adjusted EBITDA of GBP4.3m reduced by 16% (FY18(1) : GBP5.1m) demonstrating a planned increase in headcount, and investment in Sales, Marketing and IT ahead of the recognition of deferred revenue(6) under IFRS 15

   --      Strong cash performance - net cash of GBP8.3m (FY18: GBP3.6m) 
   --      Proposed final dividend increased by 11% to 0.61p per share (FY18: 0.55p) 

Current Trading:

   --      Significant new contracts won since period end 

o Three-year UK contract for Contact Centre digital transformation project

o Five-year Secure Payments Cloud contract covering the US, UK and Europe

   --      Largest UK contract renewal for FY20 signed with Premier Inn 
   --      Strong sales pipeline in both the UK and US Secure Payments 
   --      Record visibility for current year 
   1.      Restatement as a result of adoption of IFRS15 - Revenue from Contracts and Customers 

2. Recurring revenue is defined as on-going revenue on a transactional basis, rather than revenue derived from the set-up and delivery of a new service or hardware.

3. Adjusted earnings before interest, tax, depreciation and amortisation (EBITDA) is the profit before tax adjusted for depreciation, amortisation, finance income, finance expense, legal fees and settlement costs and expenses relating to share option schemes.

   4.      Constant currency (using last year exchange rates) 
   5.      New business contracted excluding renewals with existing customers. 

6. Deferred revenue is defined in IFRS 15: Revenue from Contracts with Customers as contract liabilities

7. Total business contracted includes new business from new clients, new business from existing clients as well as renewals with existing clients

Nik Philpot, Chief Executive Officer, said:

"Eckoh performed extremely well in the 2019 financial year, and in line with market expectations. We grew both the UK and US divisions, achieved record levels of new business sales that will convert into future revenue growth, and had another strong cash performance.

Looking ahead, our fast-growing order book is supporting greater revenue visibility. This, combined with our investment in our business and people, and our patented IP, provides an excellent platform for future growth and reinforces our confidence in the positive outlook for the Group."

For more information, please contact:

 
 Eckoh plc 
 Nik Philpot, Chief Executive Officer                 Tel: +44 (0) 1442 
                                                                458 300 
 Chrissie Herbert, Chief Financial Officer 
 www.eckoh.com 
 
 FTI Consulting LLP                                    Tel: +44 (0) 203 
                                                               727 1000 
 Ed Bridges / Jamie Ricketts / Darius Alexander 
 eckoh@fticonsulting.com 
 
 N+1 Singer (Nomad & Joint Broker) 
 Shaun Dobson, Justin McKeegan                      Tel: +44(0) 20 7496 
                                                                   3000 
 www.n1singer.com 
 
 Canaccord Genuity Limited (Joint Broker)) 
 Simon Bridges, Emma Gabriel                        Tel: +44(0) 20 7523 
                                                                   8000 
 www.canaccordgenuity.com 
 

About Eckoh plc

Eckoh is a global provider of secure payment products and customer contact solutions, supporting an international client base from its offices in the UK and US.

Our secure payments products help our clients take payments securely from their customers through multiple channels. The products, which include the patented CallGuard, can be hosted in the Cloud or deployed on the client's site and remove sensitive personal and payment data from contact centres and IT environments. They offer merchants a simple and effective way to reduce the risk of fraud, secure sensitive data and become compliant with the Payment Card Industry Data Security Standards ("PCI DSS") and wider data security regulations. Eckoh has been a PCI DSS Level One Accredited Service Provider since 2010, securing over $2bn in payments annually.

Eckoh's customer contact solutions enable enquiries and transactions to be performed on whatever device the customer chooses, allowing organisations to increase efficiency, lower operational costs and provide a true Omnichannel experience. We also assist organisations in transforming the way that they engage with their customers by providing support and transition services as they implement our innovative customer contact solutions.

Our large portfolio of clients come from a broad range of vertical markets and includes government departments, telecoms providers, retailers, utility providers and financial services organisations.

For more information go to www.eckoh.com or email Media ResponseUK@eckoh.com

A clear growth strategy

Our strategic objectives remain largely consistent, reflecting our aim to become the global leader in our areas of expertise, and in particular, Contact Centre security.

Our objectives include:

-- Expanding our US footprint to capitalise on the fast-growing market for secure payment opportunities

   --      Extending our market leader position for Contact Centre security into the Cloud 

-- Further enhancing the Eckoh Experience Portal to enable faster and more flexible delivery of our solutions

-- Continuing to invest in R&D to underpin next generation product development; protect and enhance our proprietary technologies; and maintaining our market leading position

   --      Maximising client value through cross-selling 

-- Continuing to evaluate acquisition opportunities that can support our growth strategy in Contact Centre security and customer engagement

Introduction

Eckoh enjoyed a strong performance in the 2019 financial year, in line with market expectations, with record levels of new business sales and total business contracted in the Group growing 62% to GBP32.7m (FY18: GBP20.2m). This included a return to revenue growth in the UK, with significant growth in both new business and renewals with existing clients. Once again, the US had a strong period with Secure Payments new business contracted growing 48% to $13.7m.

Total revenue for the year was GBP28.7m, an increase year on year of 5.4% (FY18(1) : GBP27.2m) or adjusting for constant exchange rates 5.0%. Both the UK and the US operations grew their revenue year on year, with the UK up 5.2% and the US up 5.9%.

In 2019 we have evolved our reported financial KPIs to ensure they accurately measure the performance and financial health of the business. As a result, we will cease reporting some KPIs used historically, if no longer deemed appropriate.

Cash and cash generation will become an even more important KPI and we finished the year with a strong net cash position of GBP8.3m, an increase of GBP4.7m on the previous year. This comprises a cash balance of GBP11.6m, less an outstanding loan of GBP3.2m, taken out in 2015 in part to purchase the Group's UK head office.

Given the delay in revenue being recognised following adoption of IFRS 15, we introduced new business contracted(5) as a new KPI in the half year. We are pleased to report a significant increase in new business contracted, which grew 47% year on year to GBP22.6m (FY18: GBP15.3m).

In the US, total new business contracted was $16.3m, an increase of 33% (FY18: $12.3m). US Secure Payments performed especially well, with $13.7m of new business contracted, our strongest period since we entered the US market in FY15 (FY18: $9.3m). Our continued focus on larger contracts means that the timing of new customer wins remains hard to predict given the typically longer sales cycle.

In the UK we grew revenue and gross profit, as well as new business contracted, showing the benefit of the restructure of the sales function in FY18. New business contracted was GBP10.1m (FY18: GBP6.0m), the highest level in five years.

Including renewals of existing client contracts, total contracted business for the year is GBP32.7m, compared to GBP20.2m in the prior year, an increase of 62%. Going forward, given the length of contracts and the revenue of individual clients is varied, we expect total renewal value to be somewhat unevenly spread between periods.

During the year, as indicated a year ago, the business invested in headcount, IT, Sales and Marketing. This investment is in line with the growth of the business, however as IFRS 15: Revenue from Customers and Contracts has delayed the revenue recognition over the length of the contract for the areas of the business that are growing, the costs have impacted the income statement ahead of the revenue. In the near term, IFRS15 has reduced reported revenue and profitability, particularly in the US operation, but has strengthened recurring revenues and substantially increased levels of deferred revenue, which gives the Group even better revenue visibility and an excellent platform for continued, predictable growth in future periods. Add to that the significant increase in the value of our newly contracted business and we expect this to lead to faster levels of revenue growth over the coming periods.

Highly complementary products and attractive proposition

Eckoh's go-to-market proposition encompasses two highly complementary areas: Secure Payment products and Customer Contact solutions.

-- The Group's patented Secure Payment products help organisations to reduce the risk of fraud; secure sensitive data; comply with the Payment Card Industry Data Security Standards ("PCI DSS") and wider security regulations such as the General Data Protection Regulations ("GDPR"). Eckoh prevents sensitive personal and payment data from entering IT and contact centre environments when customers make payments for goods and services. Eckoh can secure all engagement channels including payments made over the phone through a live agent or an automated IVR system ('CallGuard'), on the web or a mobile ('DataGuard'), or through a web chat or chatbot ('ChatGuard'). Our Secure Payments products are straightforward to deploy as they require no change to our client's existing processes or systems; enjoy extremely high renewal rates and provide an excellent platform from which to cross-sell other Eckoh solutions to our customer base.

-- The Group's Customer Contact solutions help organisations transform the way they engage with their customers. Eckoh's proposition, which is delivered through the Eckoh Experience Portal ("EXP"), enables enquiries and transactions to be performed on whatever device the customer chooses, through any inbound communication channel and allows customers to self-serve or to engage with a customer service advisor. It enables our clients to increase efficiency, lower operational costs and increase customer satisfaction by providing a true Omnichannel experience.

The UK has the entire product portfolio, but in the US, a territory that Eckoh entered only five years ago, the focus is on products where we have the greatest differentiation and the least competition - Secure Payments, Contact Centre infrastructure support and our browser-based agent desktop tool, Coral. With the introduction of Live Chat and ChatGuard at the beginning of this financial year this is the first step in opening up our Customer Contact proposition in the US, focusing on the newer customer engagement channels.

Contracts for both propositions are typically multi-year in length and have a high proportion of recurring charges, usually underpinned by minimum commitments. In the UK, almost all solutions are currently delivered from Eckoh's hosted managed service platform, whilst in the US customers are still more predicated to deploy our solutions on site. However, with Eckoh's AWS Cloud platform now fully covered by our level 1 PCI DSS accreditation we expect this to be a growing destination, particularly for our smaller customers.

A significant and largely untapped market opportunity

Our target market both in the UK and US is any sizeable enterprise or organisation that either transacts or engages with its customers at scale and at volume. This activity will usually be supported either by an in-house or outsourced contact centre provider. The greater the volume of transactions or customer engagement activity that organisation has, the more attractive they are to Eckoh, and the larger the contact centre operation supporting the organisation is likely to be.

With regulation tightening and the financial impact of data breaches and fraud growing, organisations are increasingly looking for ways to secure themselves and we see that trend only continuing. Information security budgets and remit is broadening, and this can only benefit Eckoh with our payments proposition enabling companies to effectively remove the risk of data breach from some of the most challenging parts of their businesses.

The contact centre industry in both the UK and US is extremely large, representing around 4% of the entire workforce, and the industry continues to grow. We target organisations that utilise contact centres with more than 50 agent seats and this represents over 2,500 in the UK and 14,000 in the US. With so little of our target market currently addressed, and with very limited competition to our offering, this represents a huge opportunity for Eckoh in the coming years.

Operational Review

US Division (55% of Group new business won, 32% of Group revenue, 68% recurring revenue(2) )

The US division achieved new business contracted of $16.3m (FY18: $12.3m), an increase year on year of 32%. Revenue in the period was $12.2m, an increase of 4.6% (FY18(1) : $11.7m), with growth in Secure Payments and Coral offset by a short-term decline in our Support business in the first half of the year. In the second half of the year the Support business returned to year on year growth leading to overall growth in H2 of 29.5%. Recurring revenues for the year in the US were 68% (FY18(1) : 67%) and we anticipate this to grow further as the proportion of revenue from Secure Payments increases.

The US remains focused on three sales activities where it has the greatest differentiation and the least competition.

-- Secure Payments revenue grew 35% to $5.0m, representing 41% of the US division's revenue compared to $3.7m and 32% for the same period last year.

-- Support revenue accounted for 45% of revenue in the period at $5.4m, a decline of 6% (FY18: $5.8m) due to our largest client partially ceasing some of their support activity but grew in the second half.

-- Coral had revenue of $1.8m in the period an increase of 6% year on year (FY18: $1.7m) and other product revenues in the period were nil (FY18: $0.5m).

Secure Payments continued to see significant momentum, with revenues up 35%, despite limited revenue arising from the new contracts won during the period due to IFRS 15.

Since Eckoh entered the US market in 2015, new business contracted has grown from $0.3m in FY15 to $13.7m in FY19, as shown below.

 
    Financial      FY15     FY16     FY17     FY18      FY19 
       Year 
  New Business 
    Contracted     $0.3m    $1.6m    $8.3m    $9.3m    $13.7m 
                 -------  -------  -------  -------  -------- 
 

The Company is focused on large enterprise contracts, the size and timing of which are difficult to forecast, but the record levels of new business contracted this year included our largest ever contract win. This was a two-year contract worth $7.4m and won in a competitive tender process, to provide secure payment solutions to one of the largest telecommunications corporations in the United States. No revenue was recognised for this contract during the year, but billing has now begun. As a result of this contract, the average contract value in this period is greater than the $750k average contract size we have typically expected to see. Our pipeline remains strong and is growing.

Other contracts won in the year came from a range of vertical markets including financial services, insurance, retail and healthcare; and these were almost all for on-site deployment. We have, however, seen an increasing interest in Cloud delivery although this is currently coming from predominantly small clients.

In Support, we provide third party support within large Contact Centre operations for software and hardware from vendors such as Avaya, Cisco, Genesys and Aspect. Revenues declined year on year by 6%, principally due to the large three-year contract that commenced in July 2016 with a major US telecommunications company reducing in scope and value as expected from September 2017.

The nature of Support contracts is that they begin and end with relatively short notice, which can lead to a fluctuation in revenue between periods. To illustrate this point in the second half we have seen support revenues grow 25% year on year; this came largely from an enhanced contract with an existing telecommunications client and a new contract with a financial services company. Since period end we have also added a further new contract with a US mobile operator.

Support remains a key part of our US strategy as we seek to leverage our US staff across all our sales channels. The clients for whom we provide support can be excellent prospects for both our Secure Payments and Coral product, as seen from the lucrative contracts the Group has already won through cross selling. To supplement future Support opportunities, we have entered into a new partnership with Ribbon Communications, a communications solutions company, which will enable Eckoh to not only support but also install Ribbon equipment. Eckoh already uses Ribbon's session border controllers ("SBCs") for some of its on-site Secure Payments solutions, and this partnership should allow us to derive greater margin from these installations as well as target new Support contracts.

Coral is a browser-based desktop that increases efficiency by bringing all the contact centre agent's communication tools into a single screen. It also enables organisations, particularly those who have grown by acquisition, to standardise their Contact Centre facilities, as Coral can be implemented in environments that operate on entirely different underlying technology. Coral, as has been previously stated, has low visibility that can lead to greater variation in any one period from these activities compared to Secure Payments, which is largely underpinned by high levels of recurring revenue. Coral had some new license orders in this period, and recurring support fees, which saw revenue grow modestly to $1.8m. We remain confident that Coral can deliver sizeable future contracts.

The improved visibility from new business and revenue deferred under IFRS 15 gives us tremendous confidence for the future growth prospects for the division, and current year US revenue visibility stands at $14.4m, 18% higher than last year.

UK Division (45% of Group new business won, 68% of Group revenue, 90% recurring revenue)

The UK division delivered a strong performance with total new business contracted growing 69% to GBP10.1m (FY18: GBP6.0m), and renewal values more than doubling on the previous year.

In the UK, unlike the US, the Group sells its full portfolio of services, the vast majority of which are delivered through Eckoh's hosted platform. IFRS 15 impacts these, although the impact is not as great as the US due to the more mature nature of our business in the UK, and the lower proportion of upfront fees.

Revenue in the period was GBP19.4m, an increase on last year of 5.2% (FY18(1) : GBP18.4m), and gross profit increased 4.4% to GBP16.5m (FY18(1) : GBP15.8m). Gross margins in the UK decreased marginally by 1% to 85% (FY18(1) : 86%) but recurring revenue increased marginally to 90% from (FY18(1) : 89%). Over the next three years, we would expect recurring revenue to fall back to the level pre-implementation of IFRS 15, a steady state of approximately 86%.

It was very pleasing to see the improvement in revenue and new business, which can be attributed to the action taken last year when revenue reduced for the first time in many years. The sales function was restructured and the team re-focused on larger, more complex opportunities, where Eckoh's breadth of portfolio and expertise delivers more value to the client and differentiates us.

There has also been greater emphasis placed on our indirect sales channel that has in turn yielded positive results. The Capita relationship, which delivered no new contracts last year, returned to more normal activity with two sizeable contracts in this period. The first new contract, worth a minimum of GBP1.4m, was the fifth significant deal won through Capita since the partnership was created in 2013. The second, worth a minimum of GBP1m, is to deliver Omnichannel capability including live web chat to a key Capita account, with the expectation that further Capita customers will follow. This was the largest Omnichannel win since the acquisition of Kick2Contact in 2016 and is expected to go live in 2019. The ability to effectively deliver our comprehensive Omnichannel capability integrated with our longstanding voice and secure payments proposition is a key part of our strategy, and we will continue to invest in our Eckoh Experience Portal to improve the speed and agility of deploying this combined offering to our customers.

The BT partnership, which has been in place since the outset of the Company, has also been rejuvenated delivering more new contracts than for some years, the majority of which have been for Secure Payments. There were also significant contacts won through Maintel and Unify Communications, and since period end a significant 3-year contract has been secured through a new partner for a contact centre transformation project with a large building society. We have also won a 5-year contract for Secure Payments on behalf of an international manufacturer of home appliances, that will see us deliver them a Cloud solution for operations in the US, UK and Europe.

Looking at the segmentation of UK revenue, 23% came from Payment only services (FY18(1) : 28%), 31% from Customer Contact Solutions (FY18(1) : 26%) and the remaining 46% from those clients where we provide a combination of both solutions (FY18(1) : 45%). This shift towards Customer Contact has largely come from the injection of Omnichannel capability that was acquired with K2C and has been now integrated into the core Eckoh offering.

Our model of cross-selling to existing clients remains a key part of the Eckoh strategy, not just to generate incremental revenue but also to continue the trend of strong client retention and to further increase the lifetime value of the Group's customers. Of the new business contracted in the year of GBP10.1m secured, GBP2.4m was contracted with existing customers for delivery of new solutions or modifications.

During the year, our strong track record with existing clients has continued to be demonstrated through the levels of renewal business contracted. The largest contract to come up for renewal during the year was the Vue contract, which was renewed at GBP2.0m over three years, taking the relationship to 18 years, making them the longest serving client. Whilst renewals were extremely high this year, and our very high customer retention is expected to continue, the aggregate value of renewals will by its nature fluctuate from year to year depending on when the largest contracts come up for renewal.

Since the period end we have also renewed the contract with Premier Inn, who have been a customer since 2010, which was the largest contract to come up for renewal in this financial year.

The strong new business and consistent renewals of existing clients gives us high revenue visibility for this year. At this early point in the year we have visibility in excess of 90% of expected revenue.

Innovation

Eckoh has a long track record of creating innovative solutions to challenging problems and where we can we seek to protect these solutions with patents. During the year we were granted a further five patents covering not only our existing secure payments proposition but also in the wider area of fraud and security around customer engagement.

We now have patents granted in the UK, US and the EU that covers our lead secure payments proposition. This is the 'secure proxy' process, which is the way that we exchange sensitive data such as card numbers for valueless tokens or placeholders prior to a payment being made. This patented approach is a key differentiator to our competitors as it allows us to protect our client's environment without any major integration or the need to change any of their processes or systems. This lack of change also means that limited time is required from the client's IT team, which is always seen as a huge benefit compared to other approaches. Since period end, we have had a further patent granted.

Current Trading and Outlook

Following the strong performance in FY19 the new financial year has started in line with our expectations, with the Group continuing to grow the UK and US operations. We have strong sales pipelines in both markets and our high client retention rates and investment in our business and people, provide an excellent platform for future growth. The exact timing of client deployments, which triggers revenue recognition, can sometimes be hard to predict particularly for the large enterprise contracts on which we are focussed. However, our high levels of recurring revenue combined with the record levels of new business contracted in FY19, provides excellent revenue visibility for the year and beyond and reinforces the Board's confidence that the long-term prospects for Eckoh remain extremely positive.

Financial Review

The Group has adopted IFRS 15 Revenue from Contracts with Customers with effect from 1(st) April 2018, the prior year financial statements and the opening retained earnings at 1 April 2017 have been restated. Full disclosure of the impact of the adoption of IFRS 15 are in note 6. In principal, IFRS 15 has impacted the business as revenue for product solutions such as the hosted Customer Contact solutions and Secure Payment solutions in the UK and the onsite Secure Payment solutions in the US, which are in effect a hosted solution, are only recognised from the point the client accepts the service. The provision of the solution is deemed to be one single performance obligation, which includes the hardware revenue, the implementation fees and ongoing support and maintenance revenue which are spread evenly over the term of the contract once the solution has been delivered to the client. The costs directly attributable to the delivery of the hardware and the implementation fees will be capitalised as 'costs to fulfil a contract' and released over the contract term, thereby also deferring costs to later periods

As a result of the implementation of IFRS 15, to understand the growth of the business, the revenue reported in the income statement, needs to be reviewed in conjunction with the new business that has been secured during the year and the level of or deferred costs and liabilities held on the balance sheet. This new business and increased levels of deferred revenue will continue to support future revenue growth as our solutions are delivered to clients and we are able, under IFRS 15 to start to recognise revenue.

Revenue

Revenue for the year increased by 5.4% to GBP28.7m (FY18(1) : GBP27.2m) and at constant exchange rates by 5.0%. Revenue in the UK, which represents 68% (FY18(1) : 68%) of total group revenues, increased by 5.2% to GBP19.4m (FY18(1) : GBP18.4m). The US represented 32% (FY18(1) : 32%) of total group revenues and revenues increased in the period by 4.6% to GBP12.2m (FY18(1) : GBP11.7m), revenues in local currency grew by 5.9% year on year. Further explanations of movements in revenue between the US and UK divisions have been addressed in the Operational Review above.

 
                                                      FY18(1)   FY18(1)   FY18(1) 
                 FY19 (UK)   FY19 (US)   FY19 Total      (UK)      (US)     Total 
                    GBP000      GBP000       GBP000    GBP000    GBP000    GBP000 
--------------  ----------  ----------  -----------  --------  --------  -------- 
       Revenue      19,399       9,320       28,719    18,434     8,803    27,237 
  Gross Profit      16,527       7,578       24,105    15,807     7,683    23,490 
  Gross Profit 
             %         85%         81%          84%       86%       87%       86% 
--------------  ----------  ----------  -----------  --------  --------  -------- 
 

The Group's gross profit increased to GBP24.1m (FY18(1) : GBP23.5m). Gross profit margin was 84% for the year compared to 86% for the full year 2018. The UK gross profit margin decreased by 1% year on year. In the US the full year margin decreased from 87% to 81% due principally to the loss of revenue from support activity in the first half of the year and the implementation of US Secure Payment clients. In the second half of the year the US revenue grew by 29.5%.

In the UK, as the service is hosted on an Eckoh platform there is typically no hardware provided to clients and the gross profit margin is expected to remain level at 85%. In the US, due to the impact of IFRS 15, and the growth in the Secure Payments activities, which are typically provided on site and require hardware, we would expect over the next three years the gross profit margin to gradually decrease to approximately 75%.

Administrative expenses

Total administrative expenses for the year were GBP22.9m (FY18: GBP23.3m). Adjusted administrative expenses for the year were GBP21.0m (FY18: GBP19.6m). During the year, as indicated a year ago, the business invested in headcount, IT, Sales and Marketing. This investment is in line with the growth of the business, however as IFRS 15: Revenue from Customers and Contracts has delayed the revenue recognition over the length of the contract for the areas of the business that are growing, the costs have impacted the income statement ahead of the revenue. In the first half of 2019, the intangible asset on the acquisition of Veritape became fully amortised. In the first half of 2018, the deferred consideration of GBP975k, in relation to the K2C earn-out was released.

Profitability measures

Adjusted EBITDA(3) for the year was GBP4.3m, a decrease year on year of 16% (FY18(1) : GBP5.1m).

 
                                          Year        Year 
                                         ended       ended 
                                      31 March    31 March 
                                          2019     2018(1) 
                                       GBP'000     GBP'000 
----------------------------------  ----------  ---------- 
 Profit from operating activities        1,194         193 
 Amortisation of acquired 
  intangible assets                      1,325       2,329 
 Legal fees and settlement 
  costs                                      -         595 
 Expenses relating to share 
  option schemes                           567         793 
 Adjusted operating profit(2)            3,086       3,910 
                                    ----------  ---------- 
 Amortisation of intangible 
  assets                                   275         325 
 Depreciation                              960         914 
----------------------------------  ----------  ---------- 
 Adjusted EBITDA(3)                      4,321       5,149 
----------------------------------  ----------  ---------- 
 

Legal fees and settlement costs

There were no legal fees and settlement costs in the financial year ended 31 March 2019. During the financial year ended 31 March 2018, the Group chose to settle a claim relating to the US closed professional services division. The Group is not aware of any other contractual commitments from the closed professional services division.

Finance charges

For the financial year ended 31 March 2019, the net interest charge was GBP77k (FY18: GBP118k).

Taxation

For the financial year ended 31 March 2019, there was a tax charge of GBP209k (FY18(1) : GBP269k credit). IFRS 15: Revenue from Contracts and Customers has not impacted the US tax position, in the UK as part of the implementation of IFRS 15, a deferred tax asset was set up to amortise as the deferred revenue and costs are released through the income statement.

Earnings per share

Basic earnings per share was 0.37 pence per share (FY18(1) : 0.55 pence per share). Diluted earnings per share was 0.36 pence per share (FY18(1) : 0.52 pence per share).

Deferred liabilities and assets

Deferred liabilities(4) and deferred assets(4) have both increased as new business contracted continues to increase greater than the amounts of revenue and costs being released to the profit and loss account under IFRS 15 Revenue from Contracts with Customers, where revenue and costs for our hosted products are deferred until the solution is accepted by the client. Total deferred liabilities were GBP14.6 million (FY18(1) : GBP10.1m), included in this balance are GBP11.7m of deferred liabilities relating to the Secure Payments product or hosted platform product, an increase from GBP8.0m at the same time in the previous year, a year on year increase of 46%. Deferred assets as at 31 March were GBP4.2m (FY18(1) : GBP1.9m).

Cashflow and liquidity

Net cash at 31 March 2019 was GBP8.3m, an improvement of GBP4.7m from net cash of GBP3.6m as at 31 March 2018. In the period the Company has repaid GBP1.3m of the loans outstanding to Barclays Bank in accordance with the terms of the loan. During the year, there has been a net cash inflow for trade debtors and trade creditors of GBP3.1m (FY18(1) : GBP2.0m cash inflow). In addition, a dividend payment of GBP1.4m was made in November 2018.

Dividends

Post year end the Directors are recommending that a final dividend for the year ended 31 March 2019 of 0.61 pence per ordinary share be paid to the shareholders whose names appear on the register at the close of business on 27 September 2019, with payment on 25 October 2019. The ex-dividend date will be 26 September 2019. This recommendation will be put to the shareholders at the Annual General Meeting. Based on the shares in issue at the year end, this payment would amount to GBP1.5m.

Consolidated statement of total comprehensive income

for the year ended 31 March 2019

 
                                                                         2018 
                                                             2019    Restated 
                                                 Notes    GBP'000     GBP'000 
----------------------------------------------  ------  ---------  ---------- 
 Continuing operations 
 Revenue                                           4       28,719      27,237 
 Cost of sales                                            (4,614)     (3,747) 
----------------------------------------------  ------  ---------  ---------- 
 Gross profit                                      4       24,105      23,490 
 Administrative expenses                                 (22,911)    (23,297) 
----------------------------------------------  ------  ---------  ---------- 
 Profit from operating activities                           1,194         193 
----------------------------------------------  ------  ---------  ---------- 
 Adjusted operating profit                                  3,086       3,910 
 Amortisation of acquired intangible 
  assets                                          12      (1,325)     (2,329) 
 Legal fees and settlement costs                   8            -       (595) 
 Expenses relating to share option schemes        22        (567)       (793) 
----------------------------------------------  ------  ---------  ---------- 
 Profit from operating activities                  5        1,194         193 
----------------------------------------------  ------  ---------  ---------- 
 
 Finance charges                                   9         (77)       (118) 
 Change in contingent consideration               29            -         975 
 Finance income                                    9           37          34 
 Profit before taxation                                     1,154       1,084 
 Taxation                                         10        (209)         269 
----------------------------------------------  ------  ---------  ---------- 
 Profit for the financial year                                945       1,353 
==============================================  ======  =========  ========== 
 
 Other comprehensive income 
==============================================  ======  =========  ========== 
 Items that will be reclassified subsequently 
  to profit or loss: 
==============================================  ======  =========  ========== 
 Foreign currency translation differences 
  - foreign operations                                        580       (157) 
==============================================  ======  =========  ========== 
 Other comprehensive income for the year, 
  net of income tax                                           580       (157) 
==============================================  ======  =========  ========== 
 Total comprehensive income for the year 
  attributable to the equity holders of 
  the parent company                                        1,525       1,196 
==============================================  ======  =========  ========== 
 
                                                                         2018 
                                                             2019    Restated 
----------------------------------------------  ------  ---------  ---------- 
 Profit per share                                           pence       pence 
----------------------------------------------  ------  ---------  ---------- 
 Basic earnings per 0.25p share                              0.37        0.55 
 Diluted earnings per 0.25p share                            0.36        0.52 
 

Consolidated statement of financial position

as at 31 March 2019

 
                                                                      1 April 
                                                             2018        2017 
                                                 2019    Restated    Restated 
                                     Notes    GBP'000     GBP'000     GBP'000 
----------------------------------  ------  ---------  ----------  ---------- 
 Assets 
 Non-current assets 
 Intangible assets                    12        7,464       7,959      10,150 
 Tangible assets                      13        4,118       4,703       5,023 
 Deferred tax assets                  10        4,081       4,280       4,369 
----------------------------------  ------  ---------  ----------  ---------- 
                                               15,663      16,942      19,542 
----------------------------------  ------  ---------  ----------  ---------- 
 
 Current assets 
 Inventories                          15          458         724         713 
 Trade and other receivables          16       13,209      11,943      12,279 
 Cash and cash equivalents            17       11,582       8,164       6,083 
----------------------------------  ------  ---------  ----------  ---------- 
                                               25,249      20,831      19,075 
----------------------------------  ------  ---------  ----------  ---------- 
 
 Total assets                                  40,912      37,773      38,617 
 
 Liabilities 
 Current liabilities 
 Trade and other payables             18     (19,983)    (15,891)    (14,512) 
 Other interest-bearing loans and 
  borrowings                           3      (1,300)     (1,300)     (1,300) 
----------------------------------  ------  ---------  ----------  ---------- 
                                             (21,283)    (17,191)    (15,812) 
----------------------------------  ------  ---------  ----------  ---------- 
 
 Non-current liabilities 
 Other interest-bearing loans and 
  borrowings                           3      (1,950)     (3,250)     (4,550) 
                                                                        (975) 
----------------------------------  ------  ---------  ----------  ---------- 
 Deferred tax liabilities             10        (495)       (674)     (1,383) 
----------------------------------  ------  ---------  ----------  ---------- 
                                              (2,445)     (3,924)     (6,908) 
----------------------------------  ------  ---------  ----------  ---------- 
 Net assets                                    17,184      16,658      15,897 
----------------------------------  ------  ---------  ----------  ---------- 
 
 Shareholders' equity 
 Called up share capital              19          635         631         611 
 Share premium                                  2,659       2,640       2,660 
 ESOP Reserve                         20        (393)       (238)        (83) 
 Capital redemption reserve                       198         198         198 
 Merger reserve                                 2,697       2,697       2,697 
 Currency reserve                                 896         316         473 
 Retained earnings                             10,492      10,414       9,341 
----------------------------------  ------  ---------  ----------  ---------- 
 Total shareholders' equity                    17,184      16,658      15,897 
----------------------------------  ------  ---------  ----------  ---------- 
 

Consolidated statement of changes in equity

for the year ended 31 March 2019

 
                      Called 
                          up                             Capital                                             Total 
                       share      Share       ESOP    redemption     Merger   Currency    Retained   shareholders' 
                     capital    Premium    Reserve       reserve    Reserve    Reserve    Earnings          equity 
                     GBP'000    GBP'000    GBP'000       GBP'000    GBP'000    GBP'000     GBP'000         GBP'000 
 
 Balance at 1 
  April 
  2018                   631      2,640      (238)           198      2,697        316      10,414          16,658 
 Total 
 comprehensive 
 income 
 Profit for the 
  financial 
  year                     -          -          -             -          -          -         945             945 
 Foreign currency 
  translation 
  difference               -          -          -             -          -        580           -             580 
-----------------  ---------  ---------  ---------  ------------  ---------  ---------  ----------  -------------- 
 Total 
  comprehensive 
  income                   -          -          -             -          -        580         945           1,525 
-----------------  ---------  ---------  ---------  ------------  ---------  ---------  ----------  -------------- 
 
 
 Dividends paid 
  in 
  the year                 -          -          -             -          -          -     (1,392)         (1,392) 
 Shares 
  transacted 
  through 
  Employee 
  Benefit 
  Trust                    -          -          -             -          -          -         (3)             (3) 
 Purchase of own 
  shares                   -          -      (155)             -          -          -           -           (155) 
 Shares issued 
  under 
  the share 
  option schemes           4         19          -             -          -          -           -              23 
 Share based 
  payment 
  charge                   -          -          -             -          -          -         567             567 
 Deferred tax on 
  share 
  options                  -          -          -             -          -          -        (39)            (39) 
-----------------  ---------  ---------  ---------  ------------  ---------  ---------  ----------  -------------- 
 Total 
  contributions 
  and 
  distributions            4         19      (155)             -          -          -       (867)           (999) 
-----------------  ---------  ---------  ---------  ------------  ---------  ---------  ----------  -------------- 
 Total 
  transactions 
  with owners of 
  the 
  Company                  4         19      (155)             -          -          -       (868)           (999) 
-----------------  ---------  ---------  ---------  ------------  ---------  ---------  ----------  -------------- 
 Balance at 31 
  March 
  2019                   635      2,659      (393)           198      2,697        896      10,492          17,184 
-----------------  ---------  ---------  ---------  ------------  ---------  ---------  ----------  -------------- 
 
 

Consolidated statement of changes in equity (continued)

for the year ended 31 March 2019

 
                     Called 
                         up                             Capital                                              Total 
                      share      Share       ESOP    redemption     Merger   Currency    Retained    shareholders' 
                    capital    premium    reserve       reserve    reserve    reserve    earnings           equity 
                    GBP'000    GBP'000    GBP'000       GBP'000    GBP'000    GBP'000     GBP'000          GBP'000 
----------------  ---------  ---------  ---------  ------------  ---------  ---------  ----------  --------------- 
 
 Balance at 1 
  April 
  2017 (as 
  previously 
  reported)             611      2,660       (83)           198      2,697        473      13,172           19,728 
 Restatement 
  (note 
  1)                      -          -          -             -          -          -     (3,831)          (3,831) 
----------------  ---------  ---------  ---------  ------------  ---------  ---------  ----------  --------------- 
 Balance at 1 
  April 
  2017 
  (restated)(1)         611      2,660       (83)           198      2,697        473       9,341           15,897 
 Total 
 comprehensive 
 income 
 Profit for the 
  financial 
  year                    -          -          -             -          -                  1,353            1,353 
 Foreign 
  currency 
  translation 
  difference              -          -          -             -          -      (157)           -            (157) 
----------------  ---------  ---------  ---------  ------------  ---------  ---------  ----------  --------------- 
 Total 
  comprehensive 
  income 
  (restated)              -          -          -             -          -      (157)       1,353            1,196 
----------------  ---------  ---------  ---------  ------------  ---------  ---------  ----------  --------------- 
 Transactions 
 with 
 owners of the 
 Company 
 Contributions 
 and 
 distributions 
 Dividends paid 
  in 
  the year                -          -          -             -          -          -     (1,209)          (1,209) 
 Shares 
  transacted 
  through 
  Employee 
  Benefit 
  Trust                   -          -          1             -          -          -        (49)             (48) 
 Purchase of own 
  shares                  -          -      (156)             -          -          -           -            (156) 
 Shares issued 
  under 
  the share 
  option schemes         20       (20)          -             -          -          -           -                - 
 Share based 
  payment 
  charge                  -          -          -             -          -          -         554              554 
 Deferred tax on 
  share 
  options                 -          -          -             -          -          -         424              424 
----------------  ---------  ---------  ---------  ------------  ---------  ---------  ----------  --------------- 
 Total 
  contributions 
  and 
  distributions          20       (20)      (155)             -          -          -       (280)            (435) 
----------------  ---------  ---------  ---------  ------------  ---------  ---------  ----------  --------------- 
 Total 
  transactions 
  with owners of 
  the 
  Company                20       (20)      (155)             -          -          -       (280)            (435) 
----------------  ---------  ---------  ---------  ------------  ---------  ---------  ----------  --------------- 
 Balance at 31 
  March 
  2018                  631      2,640      (238)           198      2,697        316      10,414           16,658 
----------------  ---------  ---------  ---------  ------------  ---------  ---------  ----------  --------------- 
 
 

1. Restated due to the implementation of IFRS 15

Consolidated statement of cash flows

for the year ended 31 March 2019

 
                                                                 2018 
                                                     2019    Restated 
                                          Notes   GBP'000     GBP'000 
---------------------------------------  ------  --------  ---------- 
 Cash flows from operating activities 
 Cash generated in operations              26       7,488       5,829 
 Taxation                                           (227)          12 
---------------------------------------  ------  --------  ---------- 
 Net cash generated in operating 
  activities                                        7,261       5,841 
---------------------------------------  ------  --------  ---------- 
 
 Cash flows from investing activities 
 Purchase of property, plant and 
  equipment                                13       (541)       (646) 
 Purchase of intangible assets             12       (435)       (323) 
 Proceeds from sale of intangible 
  assets                                   12           -           6 
 Interest paid                              9        (77)       (118) 
 Interest received                          9          37          34 
 Net cash utilised in investing 
  activities                                      (1,016)     (1,047) 
---------------------------------------  ------  --------  ---------- 
 
 Cash flows from financing activities 
 Dividends paid                                   (1,392)     (1,209) 
 Repayment of borrowings                          (1,300)     (1,300) 
 Purchase of own shares                             (155)       (156) 
 Issue of shares                                       23           - 
 Shares acquired/sold by Employee 
  Benefit Trust                                       (3)        (48) 
---------------------------------------  ------  --------  ---------- 
 Net cash generated in financing 
  activities                                      (2,827)     (2,713) 
---------------------------------------  ------  --------  ---------- 
 
 Increase in cash and cash equivalents              3,418       2,081 
 Cash and cash equivalents at the 
  start of the period                      17       8,164       6,083 
---------------------------------------  ------  --------  ---------- 
 Cash and cash equivalents at the 
  end of the period                        17      11,582       8,164 
---------------------------------------  ------  --------  ---------- 
 
   1.         Basis of preparation 

The preliminary results of Eckoh plc have been prepared in accordance with the recognition and measurement principles of International Financial Reporting Standards ("IFRS") in issue as adopted by the European Union and effective at 31 March 2019. These statements do not constitute the Company's statutory accounts within the meaning of section 435 of the Companies Act 2006, but have been derived from those accounts.

Statutory accounts for the year ended 31 March 2018 have been delivered to the Registrar of Companies but those for the year ended 31 March 2019 have not yet been delivered.

The auditors have reported on the accounts for the year ended 31 March 2019; their report was not qualified, did not include references to any matters to which the auditors drew attention to by way of emphasis without qualifying their report and did not contain statements under section 498(2) or (3) of the Companies Act 2006.

The preliminary announcement complies with the recognition and measurement criteria of IFRS, and with the accounting policies of the Group which were set out on pages 56 to 64 of the 2018 annual report and accounts, with the exception of the below.

Changes in accounting policy from 2018 annual report and accounts

As a result of the changes in the entity's accounting policies, prior year financial statements had to be restated. IFRS 9 Financial Instruments was implemented without restating comparative information, on the grounds of materiality. IFRS 15 Revenue from Contracts with Customers was adopted with effect from 1 April 2018 and the prior year financial statements have been restated. Note 6 sets out the adjustments recognised for each individual line item for the year ended 31 March 2018.

Revenue is recognised for product solutions such as the hosted Customer Contact solutions and Secure Payment solutions, which are in effect a hosted solution, when the client goes live with the service. The provision of the solution is deemed to be one single performance obligation and the hardware revenue, the implementation fees and ongoing support and maintenance revenue are spread evenly over the term of the contract once the solution has been delivered to the client. The costs directly attributable to the delivery of the hardware and the implementation fees will be capitalised as 'costs to fulfil a contract' and released over the contract term, thereby also deferring costs to later periods.

The Directors are satisfied that the Group has adequate resources to continue in operational existence for the foreseeable future, a period of not less than 12 months from the date of this report.

The Directors' review newly issued standards and interpretations in order to assess the impact (if any) on the Financial Statements of the Group in future periods. IFRS 16 Leases, will be effective for the year ending 31 March 2020 and its adoption is deemed to be material for the Group. The impact is as follows

IFRS 16 Leases - effective for the year ending 31 March 2020

IFRS 16 "Leases" (IFRS 16) was issued in January 2016. It requires lessees to recognise most leases on the balance sheet, as the distinction between operating and finance leases is removed. Currently, under IAS 17, leases categorised as operating leases are not recognised on the balance sheet. Under the new standard, a right-of-use asset and a lease liability are recognised. The only exceptions are for short-term leases and leases of low-value assets.

As at the reporting date, the Group has non-cancellable operating lease commitments of GBP0.6 million (note 25 Operating lease commitments). Of these commitments, an immaterial amount relates to short-term leases and leases of low-value assets which will continue to be expensed in the Income Statement. For the remaining lease commitments, the Group expects to recognise right-of-use assets of approximately GBP0.8 million and lease liabilities of GBP0.8 million on 1 April 2019. The expected impact to operating profit is an increase of approximately GBP0.4 million but no overall effect on the profit before tax.

The Group will apply the standard from its mandatory adoption date of 1 April 2019. Right of use assets will be measured on transition as if the new rules had always applied. The Group has taken advantage of the practical expedients available for transition under the standard.

Other amended standards and interpretations are not expected to have a significant impact on the Group's consolidated financial statements.

   2.   Segment analysis 

The segmentation is based on analysing Eckoh UK including PSS UK and K2C, and Eckoh US which includes PSS Inc.

Information regarding the results of each operating segment is included below. Performance is measured based on segment profit or loss before taxation as included in the internal management reports provided to the Chief Executive Officer.

 
                                                                          Total 
                                                              Total        2018 
 Current period segment analysis     Eckoh UK   Eckoh US       2019    Restated 
                                      GBP'000    GBP'000    GBP'000     GBP'000 
 Segment Revenue                       19,399      9,320     28,719      27,237 
----------------------------------  ---------  ---------  ---------  ---------- 
 Gross profit                          16,527      7,578     24,105      23,490 
 Administrative expenses             (14,140)    (8,771)   (22,911)    (23,297) 
----------------------------------  ---------  ---------  ---------  ---------- 
 Profit from operating activities       2,387    (1,193)      1,194         193 
----------------------------------  ---------  ---------  ---------  ---------- 
 Adjusted operating profit              3,621      (535)      3,086       3,910 
 Other expenses(1)                    (1,234)      (658)    (1,892)     (3,717) 
----------------------------------  ---------  ---------  ---------  ---------- 
 Operating profit                       2,387    (1,193)      1,194         193 
 Interest received                         37          -         37       1,009 
 Finance charges                         (77)          -       (77)       (118) 
 Profit before taxation                 2,347    (1,193)      1,154       1,084 
 Taxation (charge) / credit              (65)      (144)      (209)         269 
 Profit after taxation                  2,282    (1,337)        945       1,353 
----------------------------------  ---------  ---------  ---------  ---------- 
 
   Segment assets 
----------------------------------  ---------  ---------  ---------  ---------- 
 Trade receivables                      2,477      1,863      4,340       5,149 
 Deferred tax asset                     3,522        559      4,081       3,790 
 Segment liabilities 
----------------------------------  ---------  ---------  ---------  ---------- 
 Trade and other payables               1,811      1,426      3,237       3,030 
 Capital expenditure 
----------------------------------  ---------  ---------  ---------  ---------- 
 Purchase of tangible assets              443         98        541         646 
 Purchase of intangible assets            435          -        435         323 
 Depreciation and amortisation 
----------------------------------  ---------  ---------  ---------  ---------- 
 Depreciation                             751        209        960         914 
 Amortisation                             942        658      1,600       2,654 
 
 

1. Other expenses include expenses relating to share option schemes, acquisition costs, legal fees and settlement costs and, amortisation of acquired intangible assets.

In 2018/19 and 2017/18 there was no one customer that individually accounted for more than 10% of the total revenue of the continuing operations of the company.

The key segments reviewed at Board level are the UK, including K2C (renamed as Eckoh Omni) and US operations.

 
                               Eckoh UK         Eckoh US         2019              2018 
                                                                               Restated 
 Revenue by geography           GBP'000          GBP'000      GBP'000           GBP'000 
----------------------  ---------------  ---------------  -----------  ---------------- 
 UK                              19,132                -       19,132            18,152 
 United States of 
  America                             -            8,997        8,997             8,675 
 Rest of the World                  267              323          590               410 
----------------------  ---------------  ---------------  -----------  ---------------- 
 Total Revenue                   19,399            9,320       28,719            27,237 
----------------------  ---------------  ---------------  -----------  ---------------- 
 
 
                                  Eckoh UK   Eckoh US   Total 2019 
 Timing of revenue recognition     GBP'000    GBP'000      GBP'000 
-------------------------------  ---------  ---------  ----------- 
 Services transferred 
  at a point in time                17,467      8,121       25,588 
 Services transferred 
  over time                          1,932      1,199        3,131 
-------------------------------  ---------  ---------  ----------- 
                                    19,399      9,320       28,719 
-------------------------------  ---------  ---------  ----------- 
 

The following table provides information about receivables, contract assets and contract liabilities from contracts with customers.

 
                                                2019              2018 
                                                              Restated 
                                             GBP'000           GBP'000 
-----------------------------------------  ---------  ---------------- 
 Receivables, which are included in, 
  'Trade and other receivables                   464               263 
 Contract assets which are included 
  in 'Trade and other Receivables'             4,221             1,943 
 Contract liabilities which are included 
  in 'Trade liabilities'                    (11,666)           (8,006) 
-----------------------------------------  ---------  ---------------- 
                                             (6,981)           (5,800) 
-----------------------------------------  ---------  ---------------- 
 

Payment terms and conditions in clients contracts may vary. In some cases, clients pay in advance of the delivery of solutions or services; in other cases, payment is due as services are performed or in arrears following the delivery of the solutions or services. Differences in timing between revenue recognition and invoicing result in trade receivables, contract assets, or contract liabilities in the statement of financial position.

Contract assets result when amounts allocated to distinct performance obligations are recognised when or as control of a good or service is transferred to the client but invoicing or revenue recognition is contingent on performance of other performance obligations such as delivery of the solution to the client.

Contract liabilities result from client payments in advance of the satisfaction of the associated performance obligations and relates primarily to revenue for hardware and implementation fees. Deferred revenue is released as revenue is recognised. Contract assets and deferred revenues are reported on a contract by contract basis at the end of each reporting period.

Significant changes in the contract assets and contract liabilities balances during the period are as follows:

 
                                                        31 March 2019 
                                              Contract       Contract 
                                                assets    liabilities 
                                               GBP'000        GBP'000 
------------------------------------------  ----------  ------------- 
 Revenue recognised that was included 
  in the contract liability balance 
  at the beginning of the period                     -          3,131 
 Cost of sales recognised that was                 656              - 
  included in the contract assets balance 
  at the beginning of the period 
------------------------------------------  ----------  ------------- 
 
 
 Contract costs                        31 March 
                                           2019 
                                        GBP'000 
------------------------------  --------------- 
 Deferred implementation fees             2,121 
 Deferred hardware costs                  2,100 
------------------------------  --------------- 
                                          4,221 
------------------------------  --------------- 
 

Contract costs are capitalised as 'costs to fulfil a contract' and are amortised when the related revenues are recognised, which are spread evenly over the length of the contract, typically 3 years.

Transaction price allocated to the remaining performance obligations

The total amount of revenue held in contract liabilities and allocated to unsatisfied performance obligations is GBP11.7m. We expect to recognise approximately GBP4.8m in the next 12 months, GBP6.8m in 1-3 years and the remainder in 3 years or more in time.

The amount represents our best estimate of contractually committed revenues that are due to be recognised as we satisfy the contractual performance obligations in these contracts. A large proportion of the Group's revenue is transactional in nature or is invoiced monthly for support and maintenance and these are not included in the contract liabilities.

 
                                           Eckoh            Eckoh                           Total 
                                              UK               US            K2C             2018 
 Prior period segment analysis           GBP'000          GBP'000        GBP'000          GBP'000 
 
 Segment revenue                          17,601            8,803            833           27,237 
-------------------------------  ---------------  ---------------  -------------  --------------- 
 Gross profit                             15,113            7,683            694           23,490 
 Administrative expenses                (13,533)          (9,159)          (605)         (23,297) 
-------------------------------  ---------------  ---------------  -------------  --------------- 
 Operating profit                          1,580          (1,476)             89              193 
-------------------------------  ---------------  ---------------  -------------  --------------- 
 Adjusted operating profit                 4,701            (880)             89            3,910 
 Other expenses(1)                       (3,121)            (596)              -          (3,717) 
-------------------------------  ---------------  ---------------  -------------  --------------- 
 Operating profit / (loss)                 1,580          (1,476)             89              193 
 Interest received                         1,008                -              1            1,009 
 Finance charges                            (94)             (24)              -            (118) 
 Profit / (loss) before 
  taxation                                 2,494          (1,500)             90            1,084 
 Taxation credit / (charge)                   64              218           (13)              269 
 Profit / (loss) after 
  taxation                                 2,558          (1,282)             77            1,353 
-------------------------------  ---------------  ---------------  -------------  --------------- 
 
   Segment assets 
-------------------------------  ---------------  ---------------  -------------  --------------- 
 Trade receivables                         2,801            2,175            173            5,149 
 Deferred tax asset                        4,035              454             47            4,537 
 Segment liabilities 
-------------------------------  ---------------  ---------------  -------------  --------------- 
 Trade and other payables                  1,349            1,608             73            3,030 
 Capital expenditure 
-------------------------------  ---------------  ---------------  -------------  --------------- 
 Purchase of tangible assets                 590               56              -              646 
 Purchase of intangible 
  assets                                     318                5              -              323 
 Depreciation and amortisation 
-------------------------------  ---------------  ---------------  -------------  --------------- 
 Depreciation                                741              162              9              912 
 Amortisation                              2,633               21              -            2,654 
 

1. Other expenses include expenses relating to share option schemes, acquisition costs, legal fees and settlement costs and, amortisation of acquired intangible assets.

 
                             Eckoh UK   Eckoh US       K2C      2018 
                              GBP'000    GBP'000   GBP'000   GBP'000 
--------------------------  ---------  ---------  --------  -------- 
 Revenue by geography 
 UK                            17,354          -       798    18,152 
 United States of America         137      8,535         3     8,675 
 Rest of the World                110        268        32       410 
--------------------------  ---------  ---------  --------  -------- 
 Total Revenue                 17,601      8,803       833    27,237 
--------------------------  ---------  ---------  --------  -------- 
 
   3.   Earnings per share 

The basic and diluted earnings per share are calculated on the following profit and number of shares. Earnings for the calculation of earnings per share is the net profit attributable to equity holders of the parent.

 
                                                          2018 
                                              2019    Restated 
                                           GBP'000     GBP'000 
----------------------------------------  --------  ---------- 
 Earnings for the purposes of basic and 
  diluted earnings per share                   945       1,353 
----------------------------------------  --------  ---------- 
 
 
                                              2019      2018 
 Denominator                                  '000      '000 
----------------------------------------  --------  -------- 
 Weighted average number of shares in 
  issue in the period                      253,117   247,424 
 Shares held by employee ownership plan    (1,363)     (805) 
 Shares held in Employee Benefit Trust           -         - 
----------------------------------------  --------  -------- 
 Number of shares used in calculating 
  basic earnings per share                 251,754   246,619 
 Dilutive effect of share options           10,263    12,384 
----------------------------------------  --------  -------- 
 Number of shares used in calculating 
  diluted earnings per share               262,017   259,003 
----------------------------------------  --------  -------- 
 
   4.   Cashflow from operating activities 
 
                                                              2018 
                                                  2019    Restated 
                                               GBP'000     GBP'000 
--------------------------------------------  --------  ---------- 
 Profit after taxation                             945       1,323 
 Interest income                                  (37)        (34) 
 Finance income                                      -       (975) 
 Interest payable                                   77         118 
 Taxation                                          209       (269) 
 Depreciation of property, plant and 
  equipment                                        960         914 
 Exchange differences                               78       (263) 
 Legal fees and settlement costs                     -       (152) 
 Amortisation of intangible assets               1,600       2,654 
 Share based payments                              567         554 
--------------------------------------------  --------  ---------- 
 Operating profit before changes in working 
  capital and provisions                         4,399       3,870 
 Decrease / (Increase) in inventories              266        (11) 
 (Increase) /Decrease in trade and other 
  receivables                                  (1,267)         488 
 Increase in trade and other payables            4,090       1,482 
 Net cash generated in operating activities      7,488       5,829 
--------------------------------------------  --------  ---------- 
 
   5.   Events after the Statement of Financial Position Date 

As at the date of these statements there were no such events to report.

   6.   Impact on the financial statement for changes in accounting policy 

As a result of the changes in the entity's accounting policies, prior year financial statements had to be restated. IFRS 9: Financial Instruments was implemented without restating comparative information, on the grounds of materiality. IFRS 15: Revenue from Contracts with Customers was adopted and the prior year financial statements have been restated. The tables below show the adjustments recognised for each individual line item for the year ended 31 March 2018. Line items that were not affected by the changes have not been included. As a result, the sub-totals and totals disclosed can not be recalculated from the numbers provided. The adjustments are explained in more detail below.

 
                                      31 March 
                                          2018              31 March 
                                 As originally                  2018 
 Balance sheet (extract)             presented   IFRS 15    Restated 
                                       GBP'000   GBP'000     GBP'000 
-----------------------------  ---------------  --------  ---------- 
 Deferred tax asset                      3,533       747       4,280 
-----------------------------  ---------------  --------  ---------- 
 Total Non-Current assets               16,195       747      16,942 
 
 Trade and other receivables             9,835     2,108      11,943 
-----------------------------  ---------------  --------  ---------- 
 Total Current assets                   18,723     2,108      20,831 
 
 Total assets                           34,918     2,855      37,773 
 
 Trade and other payables              (7,885)   (8,006)    (15,891) 
-----------------------------  ---------------  --------  ---------- 
 Total Current Liabilities             (9,185)   (8,006)    (17,191) 
 
 Net assets                             21,809   (5,151)      16,658 
-----------------------------  ---------------  --------  ---------- 
 
 Currency reserve                          329      (13)         316 
 Retained earnings                      15,552   (5,138)      10,414 
-----------------------------  ---------------  --------  ---------- 
 Total equity                           21,809   (5,151)      16,658 
-----------------------------  ---------------  --------  ---------- 
 
 
                                  1 April 2017               1 April 
                                 As originally                  2017 
 Balance sheet (extract)             presented   IFRS 15    Restated 
                                       GBP'000   GBP'000     GBP'000 
-----------------------------  ---------------  --------  ---------- 
 Deferred tax asset                      3,578       791       4,369 
-----------------------------  ---------------  --------  ---------- 
 Total Non-Current assets               18,738       791      19,529 
 
 Trade and other receivables            11,557       722      12,279 
-----------------------------  ---------------  --------  ---------- 
 Total Current assets                   18,353       722      19,075 
 
 Total assets                           36,947     1,513      38,604 
 
 Trade and other payables              (9,155)   (5,271)    (14,499) 
-----------------------------  ---------------  --------  ---------- 
 Total Current Liabilities            (10,455)   (5,271)    (15,799) 
 
 Net assets                             19,728   (3,831)      15,897 
-----------------------------  ---------------  --------  ---------- 
 
 Retained earnings                      13,172   (3,831)       9,341 
-----------------------------  ---------------  --------  ---------- 
 Total equity                           19,728   (3,831)      15,897 
-----------------------------  ---------------  --------  ---------- 
 
 
 Statement of profit or loss               31 March 
  and other comprehensive income               2018                                    31 March 
  (extract) - 12 months to 31         As originally                                        2018 
  March 2018                              presented   IFRS 15   Reclassification(1)    Restated 
----------------------------------  ---------------  --------  --------------------  ---------- 
                                            GBP'000   GBP'000               GBP'000     GBP'000 
----------------------------------  ---------------  --------  --------------------  ---------- 
 Revenue                                     30,005   (2,768)                            27,237 
 Cost of sales                              (7,120)     1,250                 2,123     (3,747) 
----------------------------------  ---------------  --------  --------------------  ---------- 
 Gross profit                                22,885   (1,518)                 2,123      23,490 
 Administrative expenses                   (21,341)       167               (2,123)    (23,297) 
----------------------------------  ---------------  --------  --------------------  ---------- 
 Profit from operating expenses               1,544   (1,351)                     -         193 
 Profit / (loss) before taxation              2,435   (1,351)                     -       1,084 
 Taxation credit / (charge)                     225        44                     -         269 
 Profit for the year                          2,660   (1,307)                     -       1,353 
----------------------------------  ---------------  --------  --------------------  ---------- 
 
 Profit per share expressed in 
  pence                                       pence     pence                 pence       pence 
----------------------------------  ---------------  --------  --------------------  ---------- 
 Basic earnings per 0.25p share                1.08    (0.53)                     -        0.55 
 Diluted earnings per 0.25p share              1.03    (0.51)                     -        0.52 
----------------------------------  ---------------  --------  --------------------  ---------- 
 

1. As a result of the implementation of IFRS 15: Revenue from Contracts with Customers management have reviewed the type of costs being recorded in cost of sales in the UK division and the US division. As part of this review, it was identified that the costs relating to the on-going support of client solutions were not being treated consistently. The above reclassification of costs from cost of sales to administrative expenses aligns the US business to the UK business.

IFRS 15 - Revenue from Contracts with Customers - Impact of adoption

The Group has adopted IFRS 15 from 1 April 2018 which resulted in changes in accounting policies and adjustments to the amounts recognised in the financial statements. In accordance with the transition provisions in IFRS 15, the group has adopted the new rules retrospectively and has restated comparatives both for the 2018 financial year and the opening balance sheet. In summary, the following adjustments were made to the amounts recognised in the balance sheet at the date of initial application (1 April 2018).

   (i)            Revenue 

From 1(st) April 2017 hardware and implementation fees previously recognised in revenue during the implementation phase of the client projects delivering either a Secure Payments solution or hosted service have been restated under IFRS 15, the hardware & implementation fees have been deferred into deferred revenue and held in the balance sheet. In addition the opening balance sheet has been restated for current contracts, where implementation fees and hardware have been recognised in revenue prior to 1 April 2017. The net impact of this restatement is a reduction in previously reported revenue of GBP2.8m for the 12 month period to 31 March 2018. The total deferred liability restated at 31 March 2018 is GBP8.0m.

Recurring revenue, a Key performance Indicator for the business has been restated as 85% for the 12 month period to 31 March 2018. This is as management expect and will gradually, over the next 3 years, fall back to somewhat higher than the 76% group recurring revenue reported for the year ended 31 March 2018 due to the growth of the US secure payments.

   (ii)           Cost of Sales 

Costs directly attributable to the delivery of the hardware and the implementation fees have been capitalised as 'costs to fulfil a contract'. The net impact of this restatement is a reduction in previously reported cost of sales of GBP1.3m for the 12 month period to 31 March 2018. The total deferred costs restated at 31 March 2018 is GBP2.1m.

   (iii)          Commission costs (administrative expenses) 

Commission paid to members of the sale team for the signing of specific contracts has been deferred onto the balance sheet and held in other current assets and will be matched to the revenue over the period of the contract term. Commission costs of GBP0.2m for the 12 month period to 31 March 2018 have been capitalised into other current assets. No further restatement was made to the opening balance sheet due to materiality.

   (iv)          Deferred tax assets - remeasurement 

As a result of the adjustments under the above three headings the impact to the profit of the business for the 12 month period to 31 March 2018 was reduced by GBP1.3. The tax charge and utilisation of deferred tax was remeasured and an adjustment of GBP0.1m for the 12 month period to 31 March 2018.

The opening balance sheet has been adjusted by GBP0.7m to recognise the deferred tax asset arising on the adjustments made under the above headings to the opening balance sheet.

This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact rns@lseg.com or visit www.rns.com.

END

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