Capita plc - Capita re-selected by HSE to manage Gas Safe Register

Capita re-selected by HSE to manage Gas Safe Register

Capita announces today it has been re-selected by the Health and Safety Executive (HSE) to continue to manage the Gas Safe Register. The renewed contract is worth £93 million over a five year term and will commence on 1^st April 2019.

The Gas Safe Register is the official list of gas businesses who are registered to work safely and legally on boilers, cookers, fires and all other gas appliances. Capita is also responsible for checking the competence of engineers through a team of gas safety inspectors; promoting awareness of the register, and general gas safety awareness to consumers across the UK.

Capita has been delivering this service since 2009 and, in this time, approximately 40% more businesses are now registered. Gas Safe Register has developed its brand to build trust; undertaken significant gas safety awareness campaigns for the general public; handled 2.8 million calls to the helpline; and, carried out around 40,000 inspections annually to ensure gas work is safe.

HSE renewed the contract with Capita following a competitive tender process. As part of the new contract, Capita will deliver a new digital platform, providing an electronic register, enhanced contact centre, website and mobile application. It will also increase inspections of gas installations and drive broader consumer awareness about gas safety.

Philip White, HSE’s Director of Regulation, said: “The bid from Capita / CGRAS was the strongest on cost and quality and we are confident they will continue to raise the standards of gas safety and provide a gas safe home for everyone.”

Jon Lewis, Chief Executive Officer, Capita, said: “We are delighted to continue operating the Gas Safe Register as the Health and Safety Executive’s partner of choice. This new contract is an example of our expertise in harnessing digital technologies to deliver critical and specialist public services and reflects Capita’s important role as a strategic partner to government, delivering tangible benefits for the public sector.”

ENDS

Notes to editors:

Government Services has been identified as a key area for growth for Capita. Our Government Services division delivers multi-service strategic partnerships; IT and digital transformation; revenues, benefits, and education support; customer management, and property and back-office processing. Capita is committed to exploiting its expertise in data, analytics, robotics and digitisation to support growth in this market.

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Capita is a leading provider of technology enabled business services, operating across five key markets: Software; People Solutions; Customer Management; IT Services and Government Services. Working across the UK, Europe, India and South Africa, we use our expertise, talent and technology to partner with our clients to transform services and add value for all their stakeholders. Capita is quoted on the London Stock Exchange (CPI.L). Further information on Capita can be found at: http://www.capita.com

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