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BOCH Bank Of Cyprus Holdings Public Limited Company

320.00
4.00 (1.27%)
Last Updated: 10:15:23
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Share Name Share Symbol Market Type Share ISIN Share Description
Bank Of Cyprus Holdings Public Limited Company LSE:BOCH London Ordinary Share IE00BD5B1Y92 ORD EUR0.10 (CDI)
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  4.00 1.27% 320.00 315.00 320.00 320.00 316.00 316.00 21,819 10:15:23
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Bank of Cyprus Holdings PLC Group Financial Results 9M2017 (0465X)

21/11/2017 7:13am

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RNS Number : 0465X

Bank of Cyprus Holdings PLC

21 November 2017

Announcement

Group Financial Results for the nine months ended 30 September 2017

Nicosia, 21 November 2017

This announcement contains inside information for the purposes of Article 7 of the Market Abuse Regulation (EU) 596/2014.

Important Notice Regarding Additional Information Contained in the Investor Presentation

The presentation for the Group Financial Results for the nine months ended 30 September 2017 (the "Presentation"), available on http://www.bankofcyprus.com/, includes additional financial information not presented within this Announcement, primarily relating to (i) NPE analysis (movements by segments geography and customer type), (ii) 90+ DPD analysis and 90+ DPD ratios (by Geography, business line and economic activity), (iii) reconciliations between 90+ DPD and NPEs for the Cyprus operations, (iv) rescheduled loans analysis, (v) details of historic restructuring activity including REMU activity, (vi) analysis of new lending, (vii) Income statement by business line, (viii) UK operations analysis and (ix) NIM and interest income analysis. Except in relation to any non-IFRS measure, the financial information contained in the Presentation has been prepared in accordance with the Group's significant accounting policies as described in the Group's Annual Financial Report 2016 and updated in the Mid-Year Financial Report 2017. The Presentation should be read in conjunction with the information contained in this Announcement and neither the financial information in this Announcement nor the Presentation constitute financial statements prepared in accordance with International Financial Reporting Standards.

 
 
        Key Highlights for the nine months ended 30 September 
        2017 
 
        Continued Progress on 'organic' Balance Sheet repair 
         *    Ten consecutive quarters of NPE reduction 
 
 
         *    NPEs down by EUR588 mn qoq to EUR9.2 bn (down by 17% 
              during 9M2017 and by 39% since December 2014) 
 
 
         *    Coverage at 49%; medium term target substantially 
              achieved; coverage now above EU average 
 
 
 
        Acceleration initiatives 
         *    Launching of listed Real Estate fund in Cyprus of a 
              size of c.EUR190 mn 
 
 
         *    Continue to explore other structured solutions to 
              accelerate de-risking potentially in the near term, 
              in one or more transactions 
 
 
 
        Capital is sufficient 
         *    CET1 at 12.4% and 11.9% fully loaded; Total Capital 
              ratio at 13.8% 
 
 
         *    SREP 2018 CET1 ratio reduced to 9.375% from 9.50%; 
              SREP 2018 total capital ratio reduced to 12.875% from 
              13.00% 
 
 
         *    IFRS 9 estimated impact based on 30 September 2017 
              Balance Sheet is a decrease in shareholders' equity 
              ranging between EUR250 mn - EUR300 mn. On a 
              transitional basis and on a fully phased-in basis 
              after the period of transition is complete, the 
              impact of IFRS 9 is expected to be manageable and 
              within the Group's capital plans 
 
 
 
        Improved funding and liquidity position 
         *    Deposits up by EUR731 mn (4%) qoq; up by EUR805 mn in 
              9M2017 facilitating liquidity ratio compliance 
 
 
         *    Loan to deposit ratio at 85% 
 
 
         *    Compliance with LCR and NSFR liquidity requirements 
 
 
 
        Resilient operating performance 
         *    Quarterly operating profit of EUR124 mn (EUR130 mn 
              2Q2017) 
 
 
         *    New lending of EUR1.7 bn in 9M2017, exceeding new 
              lending in FY2016 
 
 
         *    NIM of 3.18% for 9M2017 but 2.86% in 3Q2017 
              reflecting accelerated de-risking and cost of 
              liquidity compliance 
 
 
         *    Cost to income ratio of 45% for 9M2017 
 
 
 
        Preliminary 2018 EPS guidance maintained 
         *    EPS of c.EUR0.40 maintained 
 
 
         *    More normal credit cost ( 
 
 
         *    Accelerated de-risking puts pressure on NIM but 
              expected to be offset by reduced provisioning 
 
 
         *    CET1 >13.0% and Total capital ratio >15.0% 
------------------------------------------------------------------- 
 

Group Chief Executive Statement

"The Bank continues to make steady and positive progress in its journey back to strength. Our results this quarter reflect our previously communicated strategy. In the third quarter, we continued to direct all operating profitability to further increase coverage levels on delinquent exposures to best position the Bank to present a more normal credit cycle charge in 2018. This strategy will continue into the fourth quarter.

Momentum in NPE reduction was maintained. This is the tenth consecutive quarter of material NPE reduction. We have reduced the stock of NPEs by c.EUR2 bn since the beginning of the year and by c.40% since December 2014. Coverage levels against non-performing exposures are now above the EU average and still increasing.

We expect the organic reduction of our NPE stock to continue its downward trajectory in the coming quarters. At the same time, we are actively exploring structured solutions to further accelerate reduction and further normalise the Bank.

Today we are pleased to announce the first of these accelerative non-organic balance sheet repair initiatives. Following approval by CySeC to register a real estate fund as an Alternative Investment Fund (AIF), the Bank is launching a Real Estate Fund to be listed on the Cyprus Stock Exchange, subject to meeting certain conditions. This c.EUR190 mn Fund is the first of its kind in Cyprus and adds further pace to our efforts to accelerate balance sheet de-risking.

Deposits increased by EUR731 mn or 4% in the quarter. The increase in our deposit base facilitates compliance with liquidity requirements. The re-shaping of deposit tenures to drive EU and local liquidity ratio compliance and the continued de-risking of higher margin delinquent exposures adds negative pressure on the Bank's Net Interest Margin. The profit-pressure created by this dynamic in the future should be more than offset by reduced provisioning and the positive contribution of new lending. In the near-term we expect to see continued headline margin pressure. However we are maintaining our 2018 EPS guidance of 40 cents and a return to profitability in 2018.

Capital levels are adequate. As at 30 September 2017 the Bank's CET1 ratio (transitional) was at 12.4% and the Total Capital Ratio was at 13.8%, both in excess of regulatory requirements. Following the Supervisory Review and Evaluation Process (SREP) performed by the ECB in 2017, based on the pre-notifications received, we expect an improvement to the SREP requirements of 75 bps in Pillar II which will be broadly offset by a 62.5 bps further phasing-in of the Capital Conservation Buffer effective from 1 January 2018.

We have now substantially completed our work in anticipation of the introduction of IFRS 9. The expected impact on the Bank's starting shareholders' equity for 2018, based on the Balance Sheet as at 30 September 2017 is estimated to be in the range of EUR250 mn - EUR300 mn. This is conservatively inside the range we previously expected.

We are proud to maintain a leading position in a fast growing Cyprus economy. The economy expanded by 3.9% in the third quarter. We continue to support the Cyprus economy through the provision of new lending. New lending in the nine months to 30 September 2017 was EUR1.7 bn and this exceeded lending in the entirety of 2016.

John Patrick Hourican

Financial Results

Interim Condensed Consolidated Income Statement

 
                                                                                (9M) 
                                                                           qoq   yoy 
EUR mn                                   9M2017  9M2016  3Q2017  2Q2017     +%    +% 
---------------------------------------  ------  ------  ------  ------  -----  ---- 
Net interest income                         454     524     138     160   -14%  -13% 
Net fee and commission income               133     112      45      45     0%   19% 
Net foreign exchange gains 
 and net gains on other financial 
 instruments                                 32      35       9      12   -19%   -8% 
Insurance income net of claims 
 and commissions                             39      35      14      15     5%   13% 
Net gains from revaluation 
 and disposal of investment 
 properties and on disposal 
 of stock of properties                      22       3      12       1   571%  733% 
Other income                                 13       8       5       4     3%   54% 
---------------------------------------  ------  ------  ------  ------  -----  ---- 
Total income                                693     717     223     237    -6%   -3% 
---------------------------------------  ------  ------  ------  ------  -----  ---- 
Staff costs                               (168)   (171)    (57)    (57)    -1%   -2% 
Other operating expenses                  (128)   (113)    (43)    (44)    -2%   13% 
Special levy and contribution 
 to Single Resolution Fund                 (17)    (15)       1     (6)      -   17% 
Total expenses                            (313)   (299)    (99)   (107)    -7%    5% 
---------------------------------------  ------  ------  ------  ------  -----  ---- 
Operating profit                            380     418     124     130    -4%   -9% 
---------------------------------------  ------  ------  ------  ------  -----  ---- 
Provision charge                          (729)   (267)    (73)   (592)   -88%  173% 
Impairments of other financial 
 and non-financial assets                  (38)    (34)     (2)     (4)   -61%   11% 
Provisions for litigation 
 and regulatory matters                    (73)       0    (38)    (18)   109%     - 
---------------------------------------  ------  ------  ------  ------  -----  ---- 
Total provisions and impairments          (840)   (301)   (113)   (614)   -82%  180% 
---------------------------------------  ------  ------  ------  ------  -----  ---- 
Share of profit from associates 
 and joint ventures                           5       3       1       2   -36%   64% 
---------------------------------------  ------  ------  ------  ------  -----  ---- 
(Loss)/profit before tax 
 and restructuring costs                  (455)     120      12   (482)  -102%     - 
---------------------------------------  ------  ------  ------  ------  -----  ---- 
Tax                                        (76)    (16)     (4)    (66)   -95%  361% 
Profit attributable to non-controlling 
 interests                                  (1)     (3)       0     (1)     3%  -75% 
---------------------------------------  ------  ------  ------  ------  -----  ---- 
(Loss)/profit after tax and 
 before restructuring costs               (532)     101       8   (549)  -101%     - 
---------------------------------------  ------  ------  ------  ------  -----  ---- 
Advisory, VEP and other restructuring 
 costs                                     (21)    (98)     (7)     (7)     7%  -79% 
Net gain on disposal of non-core 
 assets                                       -      59       -       -      -     - 
---------------------------------------  ------  ------  ------  ------  -----  ---- 
(Loss)/profit after tax                   (553)      62       1   (556)      -     - 
---------------------------------------  ------  ------  ------  ------  -----  ---- 
 
 
                                                                                      9M) 
                                                                                      Yoy 
Key Performance Ratios                9M2017  9M2016  3Q2017    2Q2017      qoq        +% 
----------------------------------  --------  ------  ------  --------  -------  -------- 
                                                                            -52       -33 
Net Interest Margin (annualised)       3.18%   3.51%   2.86%     3.38%      bps       bps 
Cost to income ratio                     45%     42%     44%       45%  -1 p.p.   +3 p.p. 
Cost to income ratio excluding 
 special levy and contribution 
 to Single Resolution Fund               43%     40%     45%       43%  +2 p.p.   +3 p.p. 
Operating profit return on 
 average assets (annualised)            2.3%    2.5%    2.2%      2.3%  -1 p.p.   -2 p.p. 
Basic earnings per share 
 (EUR cent)                         (123.92)    0.69    0.27  (124.63)   124.90  (124.61) 
----------------------------------  --------  ------  ------  --------  -------  -------- 
  * p.p. = percentage points, bps = basis points, 
   100 basis points (bps) = 1 percentage point 
 
 
 
Interim Condensed Consolidated Balance Sheet 
------------------------------------------------------------------ 
EUR mn                                30.09.2017  31.12.2016    +% 
------------------------------------  ----------  ----------  ---- 
Cash and balances with central 
 banks                                     2,739       1,506   82% 
Loans and advances to banks                  972       1,088  -11% 
Debt securities, treasury bills 
 and equity investments                    1,025         674   52% 
Net loans and advances to customers       14,833      15,649   -5% 
Stock of property                          1,548       1,427    8% 
Other assets                               1,736       1,828   -5% 
Total assets                              22,853      22,172    3% 
------------------------------------  ----------  ----------  ---- 
Deposits by banks                            479         435   10% 
Funding from central banks                   830         850   -2% 
Repurchase agreements                        259         257    1% 
Customer deposits                         17,315      16,510    5% 
Subordinated loan stock                      263           -     - 
Other liabilities                          1,109       1,014    9% 
------------------------------------  ----------  ----------  ---- 
Total liabilities                         20,255      19,066    6% 
------------------------------------  ----------  ----------  ---- 
 
Shareholders' equity                       2,562       3,071  -17% 
------------------------------------  ----------  ----------  ---- 
Non-controlling interests                     36          35    3% 
------------------------------------  ----------  ----------  ---- 
Total equity                               2,598       3,106  -16% 
------------------------------------  ----------  ----------  ---- 
Total liabilities and equity              22,853      22,172    3% 
------------------------------------  ----------  ----------  ---- 
 
 
Key Balance Sheet figures and ratios                 30.09.2017  31.12.2016         +% 
---------------------------------------------------  ----------  ----------  --------- 
Gross loans (EUR mn)                                     19,253      20,130        -4% 
Accumulated provisions (EUR mn)                           4,470       4,519        -1% 
Customer deposits (EUR mn)                               17,315      16,510         5% 
Loan to deposit ratio (net)                                 85%         95%   -10 p.p. 
90+ DPD ratio                                               37%         41%    -4 p.p. 
90+ DPD provisioning coverage ratio                         62%         54%    +8 p.p. 
NPE ratio                                                   48%         55%    +7 p.p. 
NPE provisioning coverage ratio                             49%         41%    +8 p.p. 
Quarterly average interest earning assets (EUR mn)       19,150      19,060        1 % 
Leverage ratio                                            10.7%       13.2%  -2.5 p.p. 
---------------------------------------------------  ----------  ----------  --------- 
 
 
Capital ratios and risk weighted assets                                             30.09.2017  31.12.2016         +% 
-------------------------------------------------------------------------------  -------------  ----------  --------- 
Common Equity Tier 1 capital ratio (CET1) (transitional)                                 12.4%       14.5%  -2.1 p.p. 
CET1 (fully loaded)                                                                      11.9%       13.9%  -2.0 p.p. 
Total capital ratio                                                                      13.8%       14.6%     -8 bps 
Risk weighted assets (EUR mn)                                                           17,273      18,865        -8% 
-------------------------------------------------------------------------------  -------------  ----------  --------- 
 * p.p. = percentage points, bps = basis points, 100 basis points (bps) = 1 percentage point 
 

A. Analysis of Group Financial Results for the nine months ended 30 September 2017

A.1 Balance Sheet Analysis

A.1.1 Capital Base

Shareholders' equity totalled EUR2,562 mn at 30 September 2017, compared to EUR2,543 mn at 30 June 2017 and to EUR3,071 mn at 31 December 2016. The Common Equity Tier 1 capital (CET1) ratio (transitional basis) improved to 12.4% at 30 September 2017, compared to 12.3% at 30 June 2017 and 14.5% at 31 December 2016. During 9M2017 the CET1 ratio was negatively affected by the additional provision charge in 2Q2017 and the deferred tax asset phasing-in, despite the reduction in risk- weighted assets (RWA). Adjusting for Deferred Tax Assets, the CET1 ratio on a fully-loaded basis totalled 11.9% at 30 September 2017, compared to 11.8% at 30 June 2017 and 13.9% at 31 December 2016. As at 30 September 2017, the Total Capital ratio stood at 13.8%.

The Group's minimum phased-in CET1 capital ratio stands at 9.50%, comprising of 4.50% Pillar I requirement, a 3.75% Pillar II requirement and the capital conservation buffer (CCB) of 1.25% applicable for 2017. Following the Supervisory Review and Evaluation Process (SREP) performed by the ECB in 2017, based on the pre-notification received in September 2017, the Pillar II requirement which will be applicable as from 1 January 2018, is expected to be 3.00% compared to current level of 3.75%. As a result, the Group's minimum phased-in CET1 capital ratio is expected to be reduced to 9.375% from 9.50%, comprising of a 4.50% Pillar I requirement, a 3.00% Pillar II requirement and the CCB of 1.875% applicable as from 1 January 2018. The ECB has also provided revised lower non-public guidance for an additional Pillar II CET1 buffer. The group CET1 ratio remains comfortably above this combined Pillar II requirement and guidance.

The overall Total Capital Requirement currently stands at 13.00%, comprising of a Pillar I requirement of 8.00% (of which up to 1.50% can be in the form of Additional Tier 1 capital and up to 2.00% in the form of Tier 2 capital), a Pillar II requirement of 3.75% (in the form of CET1), and the CCB of 1.25% applicable for 2017. Following the 2017 SREP pre-notification decision received, the overall Total Capital Requirement is expected to be reduced to 12.875% from 13.00%, comprising of 8.00% Pillar I requirement, a 3.00% Pillar II requirement and the CCB of 1.875% applicable as from 1 January 2018.

The new SREP requirements will be effective as from 1 January 2018, and as at the date of publication of this announcement these requirements remain subject to ECB final confirmation, which is expected by the end of 2017.

The Group may explore opportunities, subject to market conditions, to raise up to 1.5% of Additional Tier 1 (AT1) and/or Tier 2 capital in the near term to further strengthen the Group's capital base. In preparation for a potential issuance of AT1 capital instruments, the Bank will proceed (subject to the approval of the Cypriot courts) with the full reduction of its capital reduction reserve (which, at 30 September 2017, amounted to EUR1.3 bn) in order to eliminate the Bank's accumulated losses of EUR0.6 bn at 30 September 2017 (the accumulated losses as at 30 September 2017 reflect the elimination of accumulated losses of EUR0.6 bn at 31 December 2016 through the reduction of the capital reduction reserve as approved by the Cypriot courts in July 2017), thus creating retained earnings of EUR0.8 bn on a 30 September 2017 pro-forma basis. The reduction of capital will not have any impact on regulatory capital or the total equity position of the Bank or the Group.

The retained earnings will provide the basis for the calculation of distributable items under the Capital Requirements Regulation (EU) No. 575/2013 ('CRR'). The CRR provides that coupons on AT1 capital instruments may only be paid out of distributable items. Distributable items for the purposes of the CRR are determined, in part, by reference to retained earnings. Assuming the capital reduction referred to above is effected, the Bank would have EUR0.8 bn in distributable items on a 30 September 2017 pro-forma basis. The Bank is currently under a dividend distribution prohibition which is expected to continue in 2018 following the 2017 SREP pre-notification received in September 2017 (subject to final confirmation upon issue of the final 2017 SREP decision by the ECB which is expected before the end of 2017). However, based on the pre-notification, such prohibition will not apply to the payment of coupons on any AT1 capital instruments issued by the Bank. Both the retained earnings and distributable items of the Bank will partly decrease as a result of the IFRS 9 implementation on 1 January 2018.

The Group continues to develop its processes to enable the implementation of IFRS 9 on 1 January 2018. The new accounting standard requires these changes on the implementation date, 1 January 2018, to be recognised through equity rather than the income statement. As a result, the impact on initial implementation of IFRS 9, as at 1 January 2018, will impact the equity of the Group and will not affect the income statement.

The Group's current estimated IFRS 9 impact based on the 30 September 2017 balance sheet is a decrease of shareholders' equity ranging between EUR250 mn and EUR300 mn and is primarily driven by credit impairment provisions. This estimated reduction in shareholders' equity equates to a decrease in the tangible net asset value at 30 September 2017 of EUR0.56 to EUR0.67 per share.

The Group expects to implement transitional arrangements for regulatory capital purposes currently being finalised by European regulators (http://data.consilium.europa.eu/doc/document/ST-13725-2017-INIT/en/pdf) which would result in only c.5% of the estimated IFRS 9 impact affecting the capital ratios during 2018. On a transitional basis and on a fully phased-in basis after the period of transition is complete, the impact of IFRS 9 is expected to be manageable and within the Group's capital plans.

A.1.2 Funding and Liquidity

Funding

Funding from Central Banks

At 30 September 2017, the Bank's funding from central banks totalled EUR830 mn, which relates wholly to ECB funding, compared to funding from the ECB at 30 June 2017 of EUR900 mn and funding from central banks at 31 December 2016 of EUR850 mn, which comprised ELA of EUR200 mn and ECB funding of EUR650 mn. The ECB funding of EUR830 mn at the quarter- end comprises wholly of funding through Targeted Longer-Term Refinancing Operations (TLTRO II).

The Bank fully repaid ELA in January 2017.

Deposits

Group customer deposits totalled EUR17,315 mn at 30 September 2017, compared to EUR16,584 mn at 30 June 2017 and EUR16,510 mn at 31 December 2016. Group customer deposits increased by EUR731 mn or 4%, during the quarter with customer deposits in Cyprus increasing by EUR579 mn or 4%. Cyprus deposits stood at EUR15,589 mn at 30 September 2017, accounting for 90% of Group customer deposits. The Bank's deposit market share in Cyprus reached 32.3% at 30 September 2017. Customer deposits accounted for 76% of total assets at 30 September 2017. The Loan to Deposit ratio (L/D) stood at 85% at 30 September 2017, down from 90% at 30 June 2017, compared to a high of 151% at 31 March 2014. The 5 p.p. reduction in L/D ratio mainly relates to the significant increase in deposits during the quarter.

Subordinated Loan Stock

In January 2017 the Bank tapped the debt capital markets and issued EUR250 mn unsecured and subordinated Tier 2 Capital Notes.

Liquidity

As at 30 September 2017 the Group Liquidity Coverage Ratio (LCR) stood at 141% (compared to 108% at 30 June 2017, and 49% at 31 December 2016) and is in compliance with the minimum regulatory requirement of 80% (which will increase to 100% by 1 January 2018). The Net Stable Funding Ratio (NSFR ratio) is expected to be introduced on 1 January 2018, with a minimum requirement of 100%. As at 30 September 2017 the Group's NSFR, on the basis of Basel standards, was 107% (compared to 102% at 30 June 2017 and 95% at 31 December 2016).

As at 30 September 2017, the Bank was not in compliance with all the local regulatory liquidity requirements set by the Central Bank of Cyprus (CBC) with respect to its operations in Cyprus. In September 2017, the CBC proceeded with a partial relaxation of the regulatory liquidity requirements. According to the Capital Requirements Regulation (CRR), the local liquidity requirements are expected to be abolished by the end of 2017. For the purposes of bridging the requirements gap between national prudential liquidity requirements currently in place and the LCR under the CRR framework, it is expected that the CBC will move in the direction of a measure in the form of a liquidity add-on that will be imposed on top of the LCR.

A.1.3 Loans

Group gross loans totalled EUR19,253 mn at 30 September 2017, compared to EUR19,505 mn at 30 June 2017 and EUR20,130 mn at 31 December 2016. Gross loans in Cyprus totalled EUR17,406 mn at 30 September 2017 and accounted for 90% of Group gross loans. The Bank is the single largest credit provider in Cyprus with a market share of 39.5% at 30 September 2017. Gross loans in the UK amounted to EUR1,510 mn at 30 September 2017 and accounted for 8% of Group total gross loans. New loan originations for the Group reached EUR1,725 mn for the 9M2017 (of which EUR1,301 mn were granted in Cyprus and EUR424 mn by the UK subsidiary), exceeding new lending in FY2016.

At 30 September 2017, Group net loans and advances to customers totalled EUR14,833 mn (30 June 2017: EUR14,913 mn; 31 December 2016: EUR15,649 mn), including net loans and advances to customers with carrying value of EUR374 mn which were classified as held for sale as at 30 September 2017 in line with IFRS 5.

A.1.4 Loan portfolio quality

Tackling the Group's loan portfolio quality remains the top priority for management. The Group continues to make steady progress across all asset quality metrics and the loan restructuring activity continues. The Group has been successful in engineering restructuring solutions across the spectrum of its loan portfolio.

Loans in arrears for more than 90 days (90+ DPD) were reduced by EUR379 mn or 5% qoq in 3Q2017 and by EUR1.1 bn or 14% in 9M2017. The decrease was the result of restructuring activity, debt for asset swaps and write offs. 90+ DPD stood at EUR7,182 mn at 30 September 2017, accounting for 37% of gross loans (90+ DPD ratio), compared to 39% at 30 June 2017 and 41% at 31 December 2016. The provisioning coverage ratio of 90+ DPD increased to 62% at 30 September 2017, compared to 61% at 30 June 2017 and 54% at 31 December 2016. When taking into account tangible collateral at fair value, 90+ DPD loans are fully covered. The provisioning coverage ratio of 90+ DPD, calculated with reference to the contractual balances of customers, totalled 74% at 30 September 2017, compared to 73% at 30 June 2017 and 67% at 31 December 2016.

 
                                     30.09.2017          30.06.2017 
                                 EUR mn  % of gross  EUR mn  % of gross 
                                            Loans               loans 
===============================  ======  ==========  ======  ========== 
90+ DPD                          7,182     37.3%     7,561     38.8% 
 Comprising: 
- Loans with arrears for 
 over 90 days but not impaired   1,397      7.3%     1,420      7.3% 
- Impaired loans                 5,785     30.0%     6,141     31.5% 
                     Of which: 
- impaired with no arrears        342       1.8%      409       2.1% 
- impaired with arrears 
 less than 90 days                 43       0.2%       29       0.1% 
===============================  ======  ==========  ======  ========== 
 

Non-performing exposures (NPEs) as defined by the European Banking Authority (EBA) were reduced by EUR588 mn or 6% during 3Q2017 and by EUR1.9 bn or 17% during 9M2017 to EUR9,164 mn at 30 September 2017, accounting for 48% of gross loans, compared to 50% at 30 June 2017 and 55% at 31 December 2016. This is the fifth consecutive quarter during which the quarterly reduction of NPEs exceeded the reduction of 90+ DPD mainly due to the curing of restructured performing NPEs that met the exit criteria following satisfactory performance post their restructuring. The provisioning coverage ratio of NPEs improved to 49% at 30 September 2017, up from 48% at 30 June 2017 and 41% at 31 December 2016. When taking into account tangible collateral at fair value, NPEs are fully covered. The provisioning coverage ratio of NPEs, calculated with reference to the contractual balances of customers, stood at 62% at 30 September 2017, compared to 60% at 30 June 2017 and 54% at 31 December 2016.

 
                                    30.09.2017          30.06.2017 
                                        % of gross          % of gross 
                                EUR mn     loans    EUR mn     loans 
==============================  ======  ==========  ======  ========== 
Non-performing exposures 
 (NPEs) as per EBA definition   9,164     47.6%     9,752     50.0% 
Of which: 
 - NPEs with forbearance 
 measures, no impairments 
 and no arrears                 1,406      7.3%     1,558      8.0% 
==============================  ======  ==========  ======  ========== 
 

The Group has recorded significant NPE reductions for ten consecutive quarters and expects the organic reduction of NPEs to continue in the coming quarters. In parallel the Group is actively exploring alternative avenues to accelerate this reduction. The gross value of c.EUR450 mn of the loan portfolio classified as held for sale as at 30 September 2017, in line with IFRS 5, includes NPEs of c.EUR370 mn, mainly corporate and SMEs. The Bank is continuing to explore other structured solutions to accelerate de-risking potentially in the near term, in one or more transactions.

A.1.5 Real Estate Management Unit

The Real Estate Management Unit (REMU) on-boarded EUR127 mn of assets, via the execution of debt for asset swaps, in 3Q2017 (up by 26% qoq) and EUR356 mn of assets in 9M2017. The focus for REMU is increasingly shifting from on-boarding of assets resulting from debt for asset swaps towards the disposal of these assets. The Group completed disposals of EUR64 mn in 3Q2017, compared to EUR30 mn in 2Q2017 and disposals of EUR204 mn in 9M2017. In addition, in 2Q2017 the Group disposed of a property with carrying value EUR10 mn, previously classified as investment property. Post 30 September 2017, the Group completed additional disposals of EUR9 mn. Since the beginning of the year, the Group executed sale-purchase agreements (SPAs) with contract value of EUR270 mn and in addition signed SPAs for disposals of assets with contract value of EUR27 mn.

The Bank has received approval by the Cyprus Securities and Exchange Commission ('CySEC') to register a Real Estate Fund in Cyprus, CYREIT Variable Capital Investment Company PLC (the 'Fund'), subject to meeting certain conditions. The Fund is structured as an Alternative Investment Fund (AIF) with an anticipated size of c.EUR190 mn. The Fund will follow a core and core+ strategy by acquiring a diversified portfolio of high-quality income yielding commercial real estate assets in Cyprus with stable lease roll. These properties are located throughout Cyprus and are currently rented to various tenants offering gross average rental yield returns of over 6% per annum on a 5 to 10 year horizon. The Fund will be distributing, in the form of cash dividends, at least 80% of all distributable net proceeds on an annual basis. Upon satisfaction of CySEC's conditions and the Fund receiving final authorisation from CySEC for commencing its operations, the Bank shall proceed with the offering of all or part of its shares in the Fund to qualifying local and international institutional and well-informed investors. The shares of the Fund will be listed on the Non-Tradable Investment Schemes Market of the Cyprus Stock Exchange (CSE).

As at 30 September 2017, assets held by REMU had a carrying value of EUR1.5 bn.

 
 Assets held by REMU 
  (Group) (EUR mn)         9M2017   3Q2017   FY2016 
----------------------    -------  -------  ------- 
 
 Opening balance           1,427    1,502     542 
                         ========  =======  ======= 
 On-boarded 
  assets                    356      127     1,086 
                         ========  =======  ======= 
 Sales                     (204)     (64)    (166) 
                         ========  =======  ======= 
 Closing balance           1,548    1,548    1,427 
                         ========  =======  ======= 
 
 
 
 
 Analysis by type and             Cyprus   Greece   Romania   Total 
  country 
 30 September 2017 (EUR 
  mn) 
-------------------------------  -------  -------  --------  ------ 
 Residential properties              134       27         8     169 
 Offices and other commercial 
  properties                         284       52        10     346 
 Manufacturing and industrial 
  properties                          89       41         1     131 
 Hotels                               65        1         -      66 
 Land (fields and plots)             772        4         7     783 
 Properties under construction        53        -         -      53 
-------------------------------  -------  -------  --------  ------ 
 Total                             1,397      125        26   1,548 
-------------------------------  -------  -------  --------  ------ 
 
 
                                  Cyprus   Greece   Romania   Total 
 31 December 2016 (EUR 
  mn) 
-------------------------------  -------  -------  --------  ------ 
 Residential properties               90       37         9     136 
 Offices and other commercial 
  properties                         256       56        12     324 
 Manufacturing and industrial 
  properties                          82       53         1     136 
 Hotels                               74        1         -      75 
 Land (fields and plots)             739        6        10     755 
 Properties under construction         1        -         -       1 
-------------------------------  -------  -------  --------  ------ 
 Total                             1,242      153        32   1,427 
-------------------------------  -------  -------  --------  ------ 
 

A.1.6 Non-core overseas exposures

The remaining non-core overseas net exposures (including both on-balance sheet and off-balance sheet exposures) at 30 September 2017 are as follows:

 
 EUR mn     30 September 2017   31 December 2016 
---------  ------------------  ----------------- 
 Greece            214                283 
 Romania           76                 149 
 Serbia             9                  42 
 Russia            37                  44 
---------  ------------------  ----------------- 
 

The Group continues its efforts for further deleveraging and disposal of non-essential assets and operations in Greece, Romania and Russia. In accordance with the Group's strategy to exit from overseas non-core operations, the operations of the Bank's branch in Romania are expected to be terminated by the end of 2017.

In addition to the above, at 30 September 2017 there were overseas exposures of EUR169 mn in Greece (compared to exposures of EUR173 mn in Greece as at 30 June 2017), not identified as non-core exposures, since they are considered by management as exposures arising in the normal course of business.

A.2 Income Statement Analysis

A.2.1 Total income

 
                                                                          (9M) 
                                                                     qoq   yoy 
EUR mn                              9M2017  9M2016  3Q2017  2Q2017    +%    +% 
----------------------------------  ------  ------  ------  ------  ----  ---- 
Net interest income                    454     524     138     160  -14%  -13% 
----------------------------------  ------  ------  ------  ------  ----  ---- 
Net fee and commission income          133     112      45      45    0%   19% 
Net foreign exchange gains 
 and net gains on other financial 
 instruments                            32      35       9      12  -19%   -8% 
Insurance income net of claims 
 and commissions                        39      35      14      15    5%   13% 
Net gains from revaluation 
 and disposal of investment 
 properties and on disposal 
 of stock of properties                 22       3      12       1  571%  733% 
Other income                            13       8       5       4    3%   54% 
----------------------------------  ------  ------  ------  ------  ----  ---- 
Non-interest income                    239     193      85      77   11%   24% 
----------------------------------  ------  ------  ------  ------  ----  ---- 
Total income                           693     717     223     237   -6%   -3% 
----------------------------------  ------  ------  ------  ------  ----  ---- 
                                                                     -52   -33 
Net Interest Margin (annualised)     3.18%   3.51%   2.86%   3.38%   bps   bps 
Average interest earning 
 assets (EUR mn)                    19,089  19,974  19,150  18,996    1%   -4% 
----------------------------------  ------  ------  ------  ------  ----  ---- 
 

* p.p. = percentage points, bps = basis points, 100 basis points (bps) = 1 percentage point

Net interest income (NII) and net interest margin (NIM) for 9M2017 amounted to EUR454 mn and 3.18% respectively, down by 13% compared to EUR524 mn a year earlier. The NII and NIM for 3Q2017 amounted to EUR138 mn and 2.86% respectively, compared to EUR160 mn and 3.38% in 2Q2017. The decline reflects primarily lower cash collections of interest on delinquent exposures not previously recognised usually arising on the curing of NPEs, lower volumes of loans, the low interest rate environment and the cost of liquidity compliance.

Average interest earning assets for 9M2017 amounted to EUR19,089 mn, down by 4% yoy, largely due to debt for asset swaps and the elevated provision charges in 2Q2017. Average interest earning assets for 3Q2017 amounted to EUR19,150 mn, up by 1%, compared to EUR18,996 mn the previous quarter, due to increased liquid assets.

Non-interest income for 9M2017 amounted to EUR239 mn, mainly comprising of net fee and commission income of EUR133 mn, net insurance income of EUR39 mn and net foreign exchange income and net gains on financial instruments of EUR32 mn. Non-interest income for 9M2017 increased by 24% yoy, largely driven by the new and increased commission charges introduced in 4Q2016. Non-interest income for 3Q2017 was EUR85 mn, up by 11% qoq, comprising primarily net fee and commission income of EUR45 mn and net insurance income of EUR14 mn. The remaining component of non-interest income for 3Q2017 was a profit of EUR26 mn (compared to EUR17 mn for the previous quarter), which includes a net gain of EUR12 mn on the disposal of assets by REMU (compared to EUR1 mn for the previous quarter).

Total income for 9M2017 amounted to EUR693 mn, compared to EUR717 mn for 9M2016 (3% decrease yoy), with the reduction primarily reflecting the yoy reduction in NII. Total income for 3Q2017 amounted to EUR223 mn, compared to EUR237 mn for 2Q2017.

A.2.2 Total expenses

 
                                                                     (9M) 
                                                                qoq   yoy 
EUR mn                          9M2017  9M2016  3Q2017  2Q2017   +%    +% 
------------------------------  ------  ------  ------  ------  ---  ---- 
Staff costs                      (168)   (171)    (57)    (57)  -1%   -2% 
Other operating expenses         (128)   (113)    (43)    (44)  -2%   13% 
------------------------------  ------  ------  ------  ------  ---  ---- 
Total operating expenses         (296)   (284)   (100)   (101)  -1%    4% 
------------------------------  ------  ------  ------  ------  ---  ---- 
Special levy and contribution 
 to Single Resolution Fund 
 (SRF)                            (17)    (15)       1     (6)    -   17% 
------------------------------  ------  ------  ------  ------  ---  ---- 
Total expenses                   (313)   (299)    (99)   (107)  -7%    5% 
------------------------------  ------  ------  ------  ------  ---  ---- 
 

Total expenses for 9M2017 were EUR313 mn, 54% of which related to staff costs (EUR168 mn), 41% to other operating expenses (EUR128 mn) and 5% to special levy and contribution to SRF. Total expenses for 3Q2017 were EUR99 mn, down by 7% qoq, mainly due to the reversal of the SRF contribution. Staff costs and other operating expenses amounted to EUR57 mn and EUR43 mn respectively, at similar levels with the previous quarter. During the quarter, special levy and SRF contribution amounted to (EUR1 mn) as there was a reversal of the 2017 annual SRF contribution of c.EUR6 mn, following the amendment of the Law on the Imposition of a Special Tax Credit Law to allow the offsetting of the SRF contribution with the special levy charge.

The cost to income ratio for 9M2017 was 45%, compared to 46% for 1H2017. Cost to income for 1H2017 was negatively affected by the SRF contribution. The cost to income ratio for 3Q2017 was 44%, compared to 45% in 2Q2017.

A.2.3 (Loss)/profit before tax and restructuring costs

 
                                                                          (9M) 
                                                                     qoq   yoy 
EUR mn                             9M2017  9M2016  3Q2017  2Q2017     +%    +% 
---------------------------------  ------  ------  ------  ------  -----  ---- 
Operating profit                      380     418     124     130    -4%   -9% 
---------------------------------  ------  ------  ------  ------  -----  ---- 
Provisions                          (729)   (267)    (73)   (592)   -88%  173% 
Impairments of other financial 
 and non-financial assets            (38)    (34)     (2)     (4)   -61%   11% 
Provisions for litigation 
 and regulatory matters              (73)       0    (38)    (18)   109%     - 
---------------------------------  ------  ------  ------  ------  -----  ---- 
Total provisions and impairments    (840)   (301)   (113)   (614)   -82%  180% 
---------------------------------  ------  ------  ------  ------  -----  ---- 
Share of profit from associates 
 and joint ventures                     5       3       1       2   -36%   64% 
---------------------------------  ------  ------  ------  ------  -----  ---- 
(Loss)/profit before tax 
 and restructuring costs            (455)     120      12   (482)  -102%     - 
---------------------------------  ------  ------  ------  ------  -----  ---- 
 

Operating profit for 9M2017 was EUR380 mn, compared to EUR418 mn for 9M2016 (down by 9% yoy). The decrease mainly reflects the lower net interest income and higher non-staff costs. Operating profit for 3Q2017 was EUR124 mn, compared to EUR130 mn the previous quarter.

Provisions for 9M2017 totalled EUR729 mn, up by 173% yoy, following the additional provisions of c.EUR500 mn in 2Q2017. The elevated provisioning levels in 2Q2017 reflect changes in the Bank's provisioning assumptions as a result of the Group's reconsideration of its strategy to more actively explore other innovative strategic solutions to further accelerate balance sheet de-risking. It also concludes the active and on-going regulatory dialogue with the ECB on this matter. Provisions for 3Q2017 amounted to EUR73 mn, down by 88% qoq.

The annualised provisioning charge for 9M2017 accounted for 4.1% of gross loans, compared to an annualised provisioning charge of 4.2% for 1H2017. An amount of c.EUR500 mn reflecting the one-off effect of the change in the provisioning assumptions is included in the cost of risk, but is not annualised.

At 30 September 2017, accumulated provisions, including fair value adjustment on initial recognition and provisions for off-balance sheet exposures, totalled EUR4,470 mn (compared to EUR4,638 mn at 30 June 2017 and EUR4,519 mn at 31 December 2016) and accounted for 23.2% of gross loans (compared to 23.8% at 30 June 2017 and to 22.4% at 31 December 2016). The decrease of accumulated provisions in 3Q2017 of EUR168 mn is mainly affected by write offs during the quarter. The increase of accumulated provisions in the previous quarter amounted to EUR304 mn largely driven by the incremental provisions of c.EUR500 mn.

Impairments of other financial and non-financial assets for 9M2017 totalled EUR38 mn, compared to EUR34 mn for 9M2016 (up by 11% yoy), primarily affected by impairment charges relating to legacy exposures and legacy stock of properties in Greece and Romania. The 3Q2017 charge of EUR2 mn (compared to a charge of EUR4 mn in 2Q2017), reflects a EUR17 mn impairment loss on legacy properties in Greece reflecting additional haircuts taken to the carrying value in light of the stabilisation of property prices in Greece and the Group's strategy to accelerate disposals of legacy assets and exit from overseas non-core operations. This was partly offset by a reversal of EUR15 mn of impairment charges relating to legacy exposures following recent developments.

Provisions for litigation and regulatory matters for 9M2017 amounted to EUR73 mn. Provisions for litigation and regulatory matters for 3Q2017 amounted to EUR38 mn, primarily relating to redress provisions for the UK operations, following further analysis of the customer remediation from a pilot exercise which completed in 3Q2017. The charge for 2Q2017 amounted to EUR18 mn comprising EUR13 mn relating to litigations for securities issued by the Bank between 2007 and 2011 and EUR5 mn relating to redress provisions for the UK operations.

A.2.4 (Loss)/profit after tax

 
                                                                                (9M) 
                                                                           qoq   yoy 
EUR mn                                   9M2017  9M2016  3Q2017  2Q2017     +%    +% 
---------------------------------------  ------  ------  ------  ------  -----  ---- 
(Loss)/profit before tax 
 and restructuring costs                  (455)     120      12   (482)  -102%     - 
---------------------------------------  ------  ------  ------  ------  -----  ---- 
Tax                                        (76)    (16)     (4)    (66)   -95%  361% 
Profit attributable to non-controlling 
 interests                                  (1)     (3)       0     (1)     3%  -75% 
---------------------------------------  ------  ------  ------  ------  -----  ---- 
(Loss)/profit after tax and 
 before restructuring costs               (532)     101       8   (549)  -101%     - 
---------------------------------------  ------  ------  ------  ------  -----  ---- 
Advisory, VEP and other restructuring 
 costs                                     (21)    (98)     (7)     (7)     7%  -79% 
Net gain on disposal of non-core 
 assets                                       -      59       -       -      -     - 
---------------------------------------  ------  ------  ------  ------  -----  ---- 
(Loss)/profit after tax                   (553)      62       1   (556)      -     - 
---------------------------------------  ------  ------  ------  ------  -----  ---- 
 

The tax charge for 9M2017 totalled EUR76 mn compared to EUR16 mn in 9M2016. The tax charge for 3Q2017 totalled EUR4 mn compared to EUR66 mn in 2Q2017. The elevated tax charge in 2Q2017 reflects the reduction of Deferred Tax Assets (DTA) of EUR62 mn, following the increase in provisions for impairment of loans and advances to customers and evaluation of the recoverability assessment of the DTA balance.

Loss after tax and before restructuring costs for 9M2017 totalled EUR532 mn, compared to a profit after tax and before restructuring costs of EUR101 mn for 9M2016. Profit after tax and before restructuring costs for 3Q2017 was EUR8 mn, compared to a loss after tax and before restructuring costs of EUR549 mn for 2Q2017.

Advisory, VEP and other restructuring costs for 9M2017 totalled EUR21 mn, compared to EUR98 mn for 9M2016 (down by 79% yoy). The elevated levels in the previous year relate mainly to the Voluntary Exit Plan (VEP). Advisory and other restructuring costs for 3Q2017 were EUR7 mn, at the same level as the previous quarter.

Net gain on disposal of non-core assets for 9M2016 of EUR59 mn related mainly to the gain on disposal of the investment in Visa Europe.

Loss after tax attributable to the owners of the Company for 9M2017 was EUR553 mn, compared to a profit after tax of EUR62 mn for 9M2016. Profit after tax attributable to the owners of the Company for 3Q2017 was EUR1 mn, compared to a loss after tax of EUR556 mn for 2Q2017.

B. Operating Environment

The Cyprus economy continued to perform well with the recovery strengthening into the first three quarters of 2017. Rising economic activity has, in turn, led to improved employment conditions and significant reductions in the unemployment rate whilst price inflation turned positive for the first time in five years. In public finances, the general government budget remained in surplus in the first half of the year whilst the current account deteriorated, driven by a widening of the gap in the goods and services balance. In the banking sector, non-performing loans continued to decline with significant improvements in the relevant metrics whilst funding conditions remain comfortable. The outlook over the medium term remains positive and risks are fairly balanced.

Real GDP increased by 3.9% year-on-year in the third quarter of the year on a seasonally adjusted basis, compared with an average increase of 3.8% in the first half, and an average increase of 3% in the whole of the previous year, according to data from the Cyprus Statistical Service. Economic activity remained broadly based mainly driven by tourism, trade, transportation and professional services. Manufacturing activity and particularly construction, made important contributions in the period.

Tourism continues to grow significantly benefiting from regional demand diversion. Total arrivals increased by 14.7% in the year to September and revenues by 13.5% to August, according to the Cyprus Statistical Service. In the labour market, the unemployment rate declined significantly in the year dropping to 11.3% in the second quarter on a seasonally adjusted basis compared with a 13% yearly average in 2016 according to Eurostat. After falling for the previous four years consumer prices increased by 0.7% in the year to September driven almost exclusively by higher costs for electricity and fuels. In property markets demand has been rising as evidenced in an increasing number of sales contracts. The Central Bank's Residential Property Price Index increased for the second consecutive time in the second quarter of the year rising by 1.1% year-on-year.

In the area of public finance, the government budget has been near balance or in surplus since 2014 when recapitalisation costs for the cooperative sector are excluded. Cyprus has consistently outperformed its fiscal targets during and after the economic adjustment programme. According to Eurostat the government budget was in surplus of 0.4% of GDP in 2016 and the corresponding primary surplus was 3%.

The overall outlook thus remains positive provided the external environment remains favourable. Real GDP growth is expected to average between 2.2% and 3% a year in the medium term according to most available forecasts, and the unemployment rate is expected to decline significantly. Inflation is expected to remain low aided by modest wage increases and low energy costs. The positive growth environment is expected to support a balanced budget and significant reductions in the stock public debt, both in absolute terms and in relation to GDP, and to also facilitate loan restructuring and a significant reduction in non-performing loans. Continued growth in the economy, debt sustainability and reductions in the stock of non-performing loans in the banking sector, remain the cornerstones for macroeconomic stability and further gains in competitiveness.

Downside risks to the outlook are associated with the still high levels of non-performing loans, and public debt ratio, and with a possible deterioration of the external environment for Cyprus. This may involve slower growth in the UK with a weakening of the pound as a result of uncertainty resulting from Brexit. The direct consequences on Cyprus from Brexit, will mostly emanate from tourist activity. The possible loss of UK tourist arrivals may be mitigated at least in part, by increases in arrivals of tourists from other destinations as airline connectivity improves. Political uncertainty in Europe triggered by a British exit or by the refugee crisis could also lead to increased economic uncertainty and undermine economic confidence.

In this context of a strengthening economy and narrowing imbalances, the Cyprus government benefited from a series of rating upgrades. Most recently in October 2017, Fitch Ratings upgraded its Long-Term Issuer Default ratings to 'BB' from 'BB-' with positive outlook. In September 2017, S&P Global Ratings affirmed its long term sovereign rating on Cyprus at 'BB' and upgraded its outlook to 'positive' from 'stable'. In July 2017, Moody's Investors Service upgraded the long-term issuer rating of the Cyprus sovereign to Ba3 from B1 and maintained its outlook to positive. The key drivers for rating upgrades have been stronger economic performance than expected, progress in the banking sector and consistent fiscal outperformance.

C. Business Overview

With the Cypriot operations accounting for 90% of gross loans and 90% of customer deposits, the Group's financial performance is highly correlated to the economic and operating conditions in Cyprus and will consequently benefit from the country's recovery. Most recently in October 2017, Standard and Poor's assigned a 'B/B' long- and short-term issuer credit ratings with positive outlook. The Bank currently has a long-term deposit rating from Moody's Investors Service Cyprus Limited of Caa1 with a positive outlook and a long-term issuer default rating from Fitch Ratings Limited of B- with stable outlook. The key drivers for the ratings were the improvement in the bank's financial fundamentals mainly in asset quality, and its funding position.

Tackling the Bank's loan portfolio quality is of utmost importance for the Group. Recently an internal reorganisation of the Restructuring and Recoveries Division (RRD) was executed with the aim of boosting resources on both the Retail and SME portfolios of RRD in order to further improve pace and sustainability in these portfolios. Additionally, the Group is proceeding with the creation of an incremental servicing engine powered by an external party.

The strategic focus of the Group is to reshape its business model to grow in the core Cypriot market through prudent new lending and carefully developing the UK franchise. The Bank's capital position is sufficient and the Group expects to continue to be able to support the recovery of the Cyprus economy through the provision of new lending. Growth in new lending in Cyprus is focused on selected industries that are more in line with the Bank's target risk profile, such as tourism, trade, professional services, information/communication technologies, energy, education and green projects. The Bank is currently looking to carefully expand its UK operations, remaining consistent with the Group's overall credit appetite and regulatory environment. With selective presences in London and Birmingham and a predominantly retail funded franchise, the UK strategy is to support its core proposition in the property market, specifically targeting the professional buy-to-let market and further expanding its mortgage business and its savings, current accounts and trade-related products for SMEs, professionals and Cypriot residents.

Aiming at supporting investments by SMEs and mid-caps to boost the Cypriot economy and create new jobs for young people, the Bank continues to provide joint financed schemes. The Bank continues its partnership with the European Investment Bank (EIB), the European Investment Fund (EIF), the European Bank for Reconstruction and Development (EBRD) and the Cyprus Government.

Management is also placing emphasis on diversifying income streams by boosting fee income from international transaction services, wealth management and insurance. The Group's insurance companies, EuroLife Ltd and General Insurance of Cyprus Ltd operating in the sectors of life and general insurance respectively, constitute a leading player in the insurance business in Cyprus, with such businesses providing a recurring income, further diversifying the Group's income streams. The insurance income net of insurance claims for 9M2017 amounted to EUR39 mn, up by 13% yoy, compared to EUR35 mn for 9M2016 contributing to 16% of non-interest income.

The Bank proceeded with the set-up of a UCITS (Undertakings for Collective Investment in Transferrable Securities) Management Company, BOC Asset Management (BOCAM). BOCAM, a 100% owned subsidiary of the Group, will offer a broad spectrum of investment products and services to private and institutional clients. The primary services offered include the management, administration and safekeeping of UCITS units catering to the current and future investment needs of clients in Cyprus.

In order to further improve its funding structure, the Bank is stepping up its efforts to grow lower cost deposits, and take advantage of the increased customer confidence towards the Bank, as well as improving macroeconomic conditions.

On 19 January 2017, BOC Holdings was admitted to listing and trading on the London Stock Exchange ("LSE") and the Cyprus Stock Exchange ("CSE"). The listing on the LSE is another significant milestone in the execution of the Group's strategy. It is expected to improve the liquidity of the Group's stock, which will enhance the Group's visibility and lead to a broader base of investors capable of supporting the Group in the long-term. This will further enhance the confidence of all stakeholders in the Group. BOC Holdings continues to work towards a premium listing on the LSE, and intends to apply for a step up to the premium segment of the LSE at a future date, with the intention of becoming eligible for inclusion in the FTSE UK Index series.

The Bank has received approval by the Cyprus Securities and Exchange Commission ('CySEC') to register a Real Estate Fund in Cyprus, CYREIT Variable Capital Investment Company PLC (the 'Fund'), subject to meeting certain conditions. The Fund is structured as an Alternative Investment Fund (AIF) with an anticipated size of c.EUR190 mn. The Fund will follow a core and core+ strategy by acquiring a diversified portfolio of high-quality income yielding commercial real estate assets in Cyprus with stable lease roll. These properties are located throughout Cyprus and are currently rented to various tenants offering gross average rental yield returns of over 6% per annum on a 5 to 10 year horizon. The Fund will be distributing, in the form of cash dividends, at least 80% of all distributable net proceeds on an annual basis. Upon satisfaction of CySEC's conditions and the Fund receiving final authorisation from CySEC for commencing its operations, the Bank shall proceed with the offering of all or part of its shares in the Fund to qualifying local and international institutional and well-informed investors. The shares of the Fund will be listed on the Non-Tradable Investment Schemes Market of the Cyprus Stock Exchange (CSE).

D. Outlook

The Group remains on track for implementing its strategic objectives aiming to become a stronger, safer and a more focused institution capable of supporting the recovery of the Cypriot economy and delivering appropriate shareholder returns in the medium term.

The key pillars of the Group's strategy are to:

   --      Materially reduce the level of delinquent loans 
   --      Further improve the funding structure 
   --      Maintain an appropriate capital position by internally generating capital 
   --      Focus on the core Cyprus market and the UK operations 
   --      Achieve a lean operating model 
   --      Deliver value to shareholders and other stakeholders 
 
                      KEY PILLARS                                               PLAN OF ACTION 
------------------------------------------------------  -------------------------------------------------------------- 
      1. Materially reduce the level of delinquent 
      loans                                                  *    Sustain momentum in restructuring 
 
 
                                                             *    Focus on terminated portfolios (in Recovery Unit) - 
                                                                  "accelerated consensual foreclosures" 
 
 
                                                             *    Real estate management via REMU 
 
 
                                                             *    Explore alternative NPE reduction measures such as 
                                                                  NPE sales, securitisations etc. 
------------------------------------------------------  -------------------------------------------------------------- 
      2. Further improve the funding structure 
                                                             *    Focus on shape and cost of deposit franchise 
 
 
                                                             *    Increase loan pool for the Additional Credit Claim 
                                                                  framework of ECB 
 
 
                                                             *    Further diversify funding sources 
------------------------------------------------------  -------------------------------------------------------------- 
      3. Maintain an appropriate capital position 
                                                             *    Internally generating capital 
 
 
                                                             *    Potential AT1 issuance 
------------------------------------------------------  -------------------------------------------------------------- 
      4. Focus on core markets 
                                                             *    Targeted lending in Cyprus into promising sectors to 
                                                                  fund recovery 
 
 
                                                             *    New loan origination, while maintaining lending 
                                                                  yields 
 
 
                                                             *    Revenue diversification via fee income from 
                                                                  international business, wealth, and insurance 
 
 
                                                             *    Careful expansion of UK franchise by leveraging the 
                                                                  UK subsidiary 
------------------------------------------------------  -------------------------------------------------------------- 
      5. Achieve a lean operating model 
                                                            *    Tangible savings through a targeted reduction program 
 
 
                                                            *    Introduce technology/processes to improve 
                                                                 distribution channels and reduce costs 
 
 
                                                            *    Human resource policies aimed at enhancing 
                                                                 productivity 
------------------------------------------------------  -------------------------------------------------------------- 
      6. Deliver returns 
                                                            *    Deliver appropriate medium term risk-adjusted returns 
------------------------------------------------------  -------------------------------------------------------------- 
 

D. Outlook (continued)

The table below shows the Group's performance against the Medium Term Targets.

 
 Group Key Performance Indicators              Actual       Actual      Medium-Term     Preliminary 
                                               Dec-2016       Sept        Targets           2018 
                                                              2017                      EPS Guidance 
                                                                                         maintained 
===========================================  ==========  ============  ============  ================ 
 Asset              90+ Days Past Due 
  Quality            ratio                       41%          37%          <20%            <30% 
=================  ========================  ==========  ============  ============  ================ 
  NPEs ratio                                     55%          48%          <30%            <40% 
 ==========================================  ==========  ============  ============  ================ 
 
                                                                                        Substantially 
  NPEs coverage ratio                            41%          49%          >50%           delivered 
 ==========================================  ==========  ============  ============  ================ 
                    Provisioning charge         1.7%         4.1%*         <1.0%           <1.0% 
                     (Cost of Risk) 
                     (annualised)* 
=================  ========================  ==========  ============  ============  ================ 
 Funding            Net Loans % Deposits         95%          85%        90%-110%          <100% 
=================  ========================  ==========  ============  ============  ================ 
 Capital            CET1 Ratio                  14.5%        12.4%         >13%           >13%** 
=================  ========================  ==========  ============  ============  ================ 
  Total Capital Ratio                           14.6%        13.8%         >15%           >15%** 
 ==========================================  ==========  ============  ============  ================ 
 
                                                                                            <3%; 
                                                                                           25 bps 
                                                                                          pressure 
                                                                                           on 2018 
                                                                                           target 
                                                                                           due to 
                                                                                           change 
                                                                                         in balance 
 Margins            Net interest margin                                                     sheet 
  and efficiency     (annualised)               3.5%         3.2%         3.00%            shape 
=================  ========================  ==========  ============  ============  ================ 
                    Net fee and commission     17%***         19%          >20% 
                     income / total                                                       Delivered 
                     income                                                              but efforts 
                                                                                         for further 
                                                                                         improvement 
                                                                                         continuing 
=================  ========================  ==========  ============  ============  ================ 
 
                                                                                           Falling 
                                                                                           revenue 
                                                                                            puts 
  Cost to Income                                                                          pressure 
   ratio                                         41%          45%         40%-45%          on C/I 
 ==========================================  ==========  ============  ============  ================ 
 Balance            Total assets               EUR22.2      EUR22.9       >EUR25 
  Sheet                                           bn           bn            bn             Total 
                                                                                           assets 
                                                                                          to reach 
                                                                                           c.EUR24 
                                                                                            bn by 
                                                                                          Dec 2018 
=================  ========================  ==========  ============  ============  ================ 
 Earnings 
  per share         EPS****                    EUR0.71    (EUR123.92)                    EUR0.40 
=================  ========================  ==========  ============  ============  ================ 
 

* An amount of c.EUR500 mn reflecting the one-off effect of the change in the provisioning assumptions is included in the cost of risk, but is not annualised.

** On an IFRS 9 phased-in basis (per the proposal of the Council of the European Union).

*** The net fee and commission income over total income for December 2016 excludes non-recurring fees of approximately EUR7 mn.

**** The preliminary 2018 guidance for the earnings per share (EPS) does not include the impact of any unplanned or unforeseen risk reduction trades, or macro events.

E. Statutory Financial Results

Interim Consolidated Income Statement

 
                                                   Nine months 
                                                      ended 
                                                   30 September 
-------------------------------------------  ---------------------- 
                                                2017        2016 
-------------------------------------------  ----------  ---------- 
                                               EUR000      EUR000 
-------------------------------------------  ----------  ---------- 
 Turnover                                       882,224     928,621 
-------------------------------------------  ==========  ========== 
 Interest income                                618,177     680,323 
-------------------------------------------  ----------  ---------- 
 Interest expense                             (163,838)   (155,836) 
-------------------------------------------  ----------  ---------- 
 Net interest income                            454,339     524,487 
-------------------------------------------  ----------  ---------- 
 Fee and commission income                      141,014     118,908 
-------------------------------------------  ----------  ---------- 
 Fee and commission expense                     (7,846)     (6,877) 
-------------------------------------------  ----------  ---------- 
 Net foreign exchange gains                      32,347      27,904 
-------------------------------------------  ----------  ---------- 
 Net gains on financial instrument 
  transactions                                      143      65,727 
-------------------------------------------  ----------  ---------- 
 Insurance income net of claims and 
  commissions                                    39,072      34,672 
-------------------------------------------  ----------  ---------- 
 (Losses)/gains from revaluation and 
  disposal of investment properties             (2,677)       5,649 
-------------------------------------------  ----------  ---------- 
 Gains/(losses) on disposal of stock 
  of property                                    24,382     (3,042) 
-------------------------------------------  ----------  ---------- 
 Other income                                    12,468      10,421 
-------------------------------------------  ----------  ---------- 
                                                693,242     777,849 
-------------------------------------------  ----------  ---------- 
 Staff costs                                  (168,066)   (233,558) 
-------------------------------------------  ----------  ---------- 
 Special levy on deposits on credit 
  institutions in Cyprus                       (17,028)    (14,603) 
-------------------------------------------  ----------  ---------- 
 Other operating expenses                     (222,613)   (149,144) 
-------------------------------------------  ----------  ---------- 
                                                285,535     380,544 
-------------------------------------------  ----------  ---------- 
 Gain on derecognition of loans and 
  advances to customers and changes 
  in expected cash flows                        154,901      37,994 
-------------------------------------------  ----------  ---------- 
 Provisions for impairment of loans 
  and advances to customers and other 
  customer credit losses                      (884,134)   (304,876) 
-------------------------------------------  ==========  ========== 
 Impairment of other financial instruments      (7,443)    (11,822) 
-------------------------------------------  ==========  ========== 
 Impairment of non-financial instruments       (30,262)    (22,012) 
-------------------------------------------  ==========  ========== 
 (Loss)/profit before share of profit 
  from associates and joint ventures          (481,403)      79,828 
-------------------------------------------  ----------  ---------- 
 Share of profit from associates and 
  joint ventures                                  5,235       3,189 
-------------------------------------------  ----------  ---------- 
 (Loss)/profit before tax                     (476,168)      83,017 
-------------------------------------------  ----------  ---------- 
 Income tax                                    (75,678)    (17,839) 
-------------------------------------------  ----------  ---------- 
 (Loss)/profit for the period                 (551,846)      65,178 
-------------------------------------------  ==========  ========== 
 
 
 Attributable to: 
--------------------------------------  ----------  ------- 
 Owners of the Company/Bank of Cyprus 
  Public Company Ltd                     (552,750)   61,627 
--------------------------------------  ----------  ------- 
 Non-controlling interests                     904    3,551 
--------------------------------------  ----------  ------- 
 (Loss)/profit for the period            (551,846)   65,178 
--------------------------------------  ==========  ======= 
 
 
 Basic and diluted (losses)/earnings 
  per share attributable to the owners 
  of the Company/Bank of Cyprus Public 
  Company Ltd (cent)                      (123.9)   0.7 
---------------------------------------  ========  ==== 
 

Interim Consolidated Statement of Comprehensive Income

 
                                                     Nine months 
                                                         ended 
                                                     30 September 
----------------------------------------------  --------------------- 
                                                   2017        2016 
----------------------------------------------  ----------  --------- 
                                                  EUR000      EUR000 
----------------------------------------------  ----------  --------- 
 (Loss)/profit for the period                    (551,846)     65,178 
----------------------------------------------  ----------  --------- 
 Other comprehensive income (OCI) 
----------------------------------------------  ----------  --------- 
 OCI to be reclassified in the consolidated 
  income statement in subsequent periods 
----------------------------------------------  ----------  --------- 
 Foreign currency translation reserve 
----------------------------------------------  ----------  --------- 
 Profit/(loss) on translation of net 
  investment in foreign branches and 
  subsidiaries                                         696   (42,262) 
----------------------------------------------  ----------  --------- 
 (Loss)/profit on hedging of net investments 
  in foreign branches and subsidiaries               (335)     44,352 
----------------------------------------------  ----------  --------- 
 Transfer to the consolidated income 
  statement on dissolution/disposal 
  of foreign operations                                210      1,049 
----------------------------------------------  ----------  --------- 
                                                       571      3,139 
----------------------------------------------  ----------  --------- 
 Available-for-sale investments 
----------------------------------------------  ----------  --------- 
 Net gains from fair value changes 
  before tax                                        39,230      1,427 
----------------------------------------------  ----------  --------- 
 Share of net gains from fair value 
  changes of associates                              1,920      1,652 
----------------------------------------------  ----------  --------- 
 Transfer to the consolidated income 
  statement on impairment                             (86)        498 
----------------------------------------------  ----------  --------- 
 Transfer to the consolidated income 
  statement on sale                                  (498)   (47,239) 
----------------------------------------------  ----------  --------- 
                                                    40,566   (43,662) 
----------------------------------------------  ----------  --------- 
                                                    41,137   (40,523) 
----------------------------------------------  ----------  --------- 
 OCI not to be reclassified in the 
  consolidated income statement in subsequent 
  periods 
----------------------------------------------  ----------  --------- 
 Property revaluation 
----------------------------------------------  ----------  --------- 
 Tax                                                   445        159 
----------------------------------------------  ----------  --------- 
 
 Actuarial gain/(loss) on the defined 
  benefit plans 
----------------------------------------------  ----------  --------- 
 Remeasurement gains/(losses) on defined 
  benefit plans                                      1,939   (18,975) 
----------------------------------------------  ----------  --------- 
                                                     2,384   (18,816) 
----------------------------------------------  ----------  --------- 
 Other comprehensive income/(loss) 
  after tax for the period                          43,521   (59,339) 
----------------------------------------------  ----------  --------- 
 Total comprehensive (loss)/income 
  for the period                                 (508,325)      5,839 
----------------------------------------------  ==========  ========= 
 
 Attributable to: 
----------------------------------------------  ----------  --------- 
 Owners of the Company/Bank of Cyprus 
  Public Company Ltd                             (509,392)      6,907 
----------------------------------------------  ----------  --------- 
 Non-controlling interests                           1,067    (1,068) 
----------------------------------------------  ----------  --------- 
 Total comprehensive (loss)/income 
  for the period                                 (508,325)      5,839 
----------------------------------------------  ==========  ========= 
 

Interim Consolidated Balance Sheet

 
                                                30 September   31 December 
                                                    2017           2016 
---------------------------------------------  -------------  ------------ 
 Assets                                            EUR000        EUR000 
---------------------------------------------  -------------  ------------ 
 Cash and balances with central banks              2,738,737     1,506,396 
---------------------------------------------  -------------  ------------ 
 Loans and advances to banks                         971,615     1,087,837 
---------------------------------------------  -------------  ------------ 
 Derivative financial assets                          20,209        20,835 
---------------------------------------------  -------------  ------------ 
 Investments                                         728,622       373,879 
---------------------------------------------  -------------  ------------ 
 Investments pledged as collateral                   296,797       299,765 
---------------------------------------------  -------------  ------------ 
 Loans and advances to customers                  14,458,358    15,649,401 
---------------------------------------------  -------------  ------------ 
 Life insurance business assets attributable 
  to policyholders                                   511,657       499,533 
---------------------------------------------  -------------  ------------ 
 Prepayments, accrued income and other 
  assets                                             241,220       269,911 
---------------------------------------------  -------------  ------------ 
 Stock of property                                 1,548,264     1,427,272 
---------------------------------------------  -------------  ------------ 
 Investment properties                                28,686        38,059 
---------------------------------------------  -------------  ------------ 
 Property and equipment                              278,853       280,893 
---------------------------------------------  -------------  ------------ 
 Intangible assets                                   156,624       146,963 
---------------------------------------------  -------------  ------------ 
 Investments in associates and joint 
  ventures                                           115,698       109,339 
---------------------------------------------  -------------  ------------ 
 Deferred tax assets                                 383,581       450,441 
---------------------------------------------  -------------  ------------ 
 Non-current assets held for sale                    374,149        11,411 
---------------------------------------------  -------------  ------------ 
 Total assets                                     22,853,070    22,171,935 
---------------------------------------------  =============  ============ 
 Liabilities 
---------------------------------------------  -------------  ------------ 
 Deposits by banks                                   479,005       434,786 
---------------------------------------------  -------------  ------------ 
 Funding from central banks                          830,000       850,014 
---------------------------------------------  -------------  ------------ 
 Repurchase agreements                               258,773       257,367 
---------------------------------------------  -------------  ------------ 
 Derivative financial liabilities                     46,960        48,625 
---------------------------------------------  -------------  ------------ 
 Customer deposits                                17,314,523    16,509,741 
---------------------------------------------  -------------  ------------ 
 Insurance liabilities                               594,833       583,997 
---------------------------------------------  -------------  ------------ 
 Accruals, deferred income and other 
  liabilities                                        423,019       335,925 
---------------------------------------------  -------------  ------------ 
 Subordinated loan stock                             263,029             - 
---------------------------------------------  -------------  ------------ 
 Deferred tax liabilities                             45,141        45,375 
---------------------------------------------  -------------  ------------ 
 Total liabilities                                20,255,283    19,065,830 
---------------------------------------------  -------------  ------------ 
 Equity 
---------------------------------------------  -------------  ------------ 
 Share capital                                        44,620       892,294 
---------------------------------------------  -------------  ------------ 
 Share premium                                     2,794,358       552,618 
---------------------------------------------  -------------  ------------ 
 Capital reduction reserve                                 -     1,952,486 
---------------------------------------------  -------------  ------------ 
 Revaluation and other reserves                      258,564       218,678 
---------------------------------------------  -------------  ------------ 
 Accumulated losses                                (535,781)     (544,930) 
---------------------------------------------  -------------  ------------ 
 Equity attributable to the owners 
  of the Company/Bank of Cyprus Public 
  Company Ltd                                      2,561,761     3,071,146 
---------------------------------------------  -------------  ------------ 
 Non-controlling interests                            36,026        34,959 
---------------------------------------------  -------------  ------------ 
 Total equity                                      2,597,787     3,106,105 
---------------------------------------------  -------------  ------------ 
 Total liabilities and equity                     22,853,070    22,171,935 
---------------------------------------------  =============  ============ 
 

Interim Consolidated Statement of Changes in Equity

 
                                                                      Attributable to the owners of the Company                                                          Non-         Total 
                                                                                                                                                                      controlling     equity 
                                                                                                                                                                       interests 
----------------  -------------------------------------------------------------------------------------------------------------------------------------------------  ------------  ---------- 
                     Share       Share       Capital     Treasury   Accumulated    Property        Revaluation        Other       Life        Foreign       Total 
                    capital     premium     reduction     shares       losses     revaluation        reserve         reserves   insurance    currency 
                                             reserve                                reserve             of                      in-force    translation 
                                                                                                available-for-sale              business      reserve 
                                                                                                   investments                   reserve 
----------------  ----------  ----------  ------------  ---------  ------------  ------------  -------------------  ---------  ----------  ------------  ----------  ------------  ---------- 
                    EUR000      EUR000       EUR000       EUR000      EUR000        EUR000            EUR000          EUR000     EUR000       EUR000       EUR000       EUR000       EUR000 
----------------  ----------  ----------  ------------  ---------  ------------  ------------  -------------------  ---------  ----------  ------------  ----------  ------------  ---------- 
 1 January 
  2017               892,294     552,618     1,952,486   (25,333)     (544,930)        90,936                7,139      6,059     103,251        36,626   3,071,146        34,959   3,106,105 
----------------  ----------  ----------  ------------  ---------  ------------  ------------  -------------------  ---------  ----------  ------------  ----------  ------------  ---------- 
 (Loss)/profit 
  for the period           -           -             -          -     (552,750)             -                    -          -           -             -   (552,750)           904   (551,846) 
----------------  ----------  ----------  ------------  ---------  ------------  ------------  -------------------  ---------  ----------  ------------  ----------  ------------  ---------- 
 Other 
  comprehensive 
  income after 
  tax for the 
  period                   -           -             -          -         1,939           445               40,403          -           -           571      43,358           163      43,521 
----------------  ----------  ----------  ------------  ---------  ------------  ------------  -------------------  ---------  ----------  ------------  ----------  ------------  ---------- 
 Total 
  comprehensive 
  (loss)/income 
  for the period           -           -             -          -     (550,811)           445               40,403          -           -           571   (509,392)         1,067   (508,325) 
----------------  ----------  ----------  ------------  ---------  ------------  ------------  -------------------  ---------  ----------  ------------  ----------  ------------  ---------- 
 Increase 
  in value 
  of in-force 
  life insurance 
  business                 -           -             -          -       (2,286)             -                    -          -       2,286             -           -             -           - 
----------------  ----------  ----------  ------------  ---------  ------------  ------------  -------------------  ---------  ----------  ------------  ----------  ------------  ---------- 
 Tax on increase 
  in value 
  of in-force 
  life insurance 
  business                 -           -             -          -           286             -                    -          -       (286)             -           -             -           - 
----------------  ----------  ----------  ------------  ---------  ------------  ------------  -------------------  ---------  ----------  ------------  ----------  ------------  ---------- 
 Transfer 
  of realised 
  profits on 
  disposal 
  of properties            -           -             -          -         7,403       (7,403)                    -          -           -             -           -             -           - 
----------------  ----------  ----------  ------------  ---------  ------------  ------------  -------------------  ---------  ----------  ------------  ----------  ------------  ---------- 
 Cancellation 
  of shares 
  due to 
  reorganisation   (892,294)           -             -          -             -             -                    -          -           -             -   (892,294)             -   (892,294) 
----------------  ----------  ----------  ------------  ---------  ------------  ------------  -------------------  ---------  ----------  ------------  ----------  ------------  ---------- 
 Change of 
  parent company 
  to Bank of 
  Cyprus 
  Holdings 
  Public Limited 
  Company and 
  issue of 
  new shares          44,620   2,241,740   (1,952,486)          -       558,420             -                    -          -           -             -     892,294             -     892,294 
----------------  ----------  ----------  ------------  ---------  ------------  ------------  -------------------  ---------  ----------  ------------  ----------  ------------  ---------- 
 Disposal 
  of treasury 
  shares                   -           -             -      3,870       (3,863)             -                    -          -           -             -           7             -           7 
----------------  ----------  ----------  ------------  ---------  ------------  ------------  -------------------  ---------  ----------  ------------  ----------  ------------  ---------- 
 30 September 
  2017                44,620   2,794,358             -   (21,463)     (535,781)        83,978               47,542      6,059     105,251        37,197   2,561,761        36,026   2,597,787 
----------------  ==========  ==========  ============  =========  ============  ============  ===================  =========  ==========  ============  ==========  ============  ========== 
 
 
                                                               Attributable to the owners of Bank of Cyprus Public Company                                                   Non-         Total 
                                                                                           Ltd                                                                            controlling     equity 
                                                                                                                                                                           interests 
---------------  ------------------------------------------------------------------------------------------------------------------------------------------------------  ------------  ---------- 
                   Share     Share     Capital    Treasury   Accumulated    Property        Revaluation        Other       Life        Foreign     Reserve      Total 
                  capital   premium   reduction    shares       losses     revaluation        reserve         reserves   insurance    currency        of 
                                       reserve                               reserve             of                      in-force    translation   disposal 
                                                                                         available-for-sale              business      reserve      group 
                                                                                            investments                   reserve                    and 
                                                                                                                                                    assets 
                                                                                                                                                     held 
                                                                                                                                                     for 
                                                                                                                                                     sale 
---------------  --------  --------  ----------  ---------  ------------  ------------  -------------------  ---------  ----------  ------------  ---------  ----------  ------------  ---------- 
                  EUR000    EUR000     EUR000      EUR000      EUR000        EUR000            EUR000          EUR000     EUR000       EUR000       EUR000     EUR000       EUR000       EUR000 
---------------  --------  --------  ----------  ---------  ------------  ------------  -------------------  ---------  ----------  ------------  ---------  ----------  ------------  ---------- 
 1 January 
  2016            892,294   552,618   1,952,486   (41,301)     (601,152)        99,218               47,125      6,059      99,050        30,939     17,619   3,054,955        22,376   3,077,331 
---------------  --------  --------  ----------  ---------  ------------  ------------  -------------------  ---------  ----------  ------------  ---------  ----------  ------------  ---------- 
 Profit for 
  the period            -         -           -          -        61,627             -                    -          -           -             -          -      61,627         3,551      65,178 
---------------  --------  --------  ----------  ---------  ------------  ------------  -------------------  ---------  ----------  ------------  ---------  ----------  ------------  ---------- 
 Other 
  comprehensive 
  (loss)/income 
  after tax 
  for the 
  period                -         -           -          -      (18,975)           159             (39,043)          -           -         3,139          -    (54,720)       (4,619)    (59,339) 
---------------  --------  --------  ----------  ---------  ------------  ------------  -------------------  ---------  ----------  ------------  ---------  ----------  ------------  ---------- 
 Total 
  comprehensive 
  income 
  /(loss) 
  for the 
  period                -         -           -          -        42,652           159             (39,043)          -           -         3,139          -       6,907       (1,068)       5,839 
---------------  --------  --------  ----------  ---------  ------------  ------------  -------------------  ---------  ----------  ------------  ---------  ----------  ------------  ---------- 
 Increase 
  in value 
  of in-force 
  life 
  insurance 
  business              -         -           -          -       (2,520)             -                    -          -       2,520             -          -           -             -           - 
---------------  --------  --------  ----------  ---------  ------------  ------------  -------------------  ---------  ----------  ------------  ---------  ----------  ------------  ---------- 
 Tax on 
  increase 
  in value 
  of in-force 
  life 
  insurance 
  business              -         -           -          -           209             -                    -          -       (209)             -          -           -             -           - 
---------------  --------  --------  ----------  ---------  ------------  ------------  -------------------  ---------  ----------  ------------  ---------  ----------  ------------  ---------- 
 Transfer 
  of realised 
  profits 
  on sale 
  of properties         -         -           -          -         8,310       (8,310)                    -          -           -             -          -           -             -           - 
---------------  --------  --------  ----------  ---------  ------------  ------------  -------------------  ---------  ----------  ------------  ---------  ----------  ------------  ---------- 
 Disposal 
  of subsidiary         -         -           -          -        17,619             -                    -          -           -             -   (17,619)           -             -           - 
---------------  --------  --------  ----------  ---------  ------------  ------------  -------------------  ---------  ----------  ------------  ---------  ----------  ------------  ---------- 
 Acquisition 
  of subsidiary         -         -           -          -             -             -                    -          -           -             -          -           -        18,753      18,753 
---------------  --------  --------  ----------  ---------  ------------  ------------  -------------------  ---------  ----------  ------------  ---------  ----------  ------------  ---------- 
 Disposals 
  of treasury 
  shares                -         -           -     41,301      (40,560)             -                    -          -           -             -          -         741             -         741 
---------------  --------  --------  ----------  ---------  ------------  ------------  -------------------  ---------  ----------  ------------  ---------  ----------  ------------  ---------- 
 30 September 
  2016            892,294   552,618   1,952,486          -     (575,442)        91,067                8,082      6,059     101,361        34,078          -   3,062,603        40,061   3,102,664 
---------------  ========  ========  ==========  =========  ============  ============  ===================  =========  ==========  ============  =========  ==========  ============  ========== 
 

F. Notes

F.1 Reconciliation of income statement between statutory and underlying basis

 
 EURmn                        Underlying   Reclassification   Statutory 
                                 Basis                          Basis 
===========================  ===========  =================  ========== 
 Net interest income                 454                  -         454 
===========================  ===========  =================  ========== 
 Net fee and commission 
  income                             133                  -         133 
===========================  ===========  =================  ========== 
 Net foreign exchange 
  gains and net 
  gains on other 
  financial instruments               32                  -          32 
===========================  ===========  =================  ========== 
 Insurance income 
  net of claims 
  and commissions                     39                  -          39 
===========================  ===========  =================  ========== 
 Net gains from 
  revaluation and 
  disposal of investment 
  properties and 
  on disposal of 
  stock of properties                 22                  -          22 
===========================  ===========  =================  ========== 
 Other income                         13                  -          13 
===========================  -----------  -----------------  ---------- 
 Total income                        693                  -         693 
===========================  ===========  =================  ========== 
 Total expenses                    (313)               (94)       (407) 
===========================  -----------  -----------------  ---------- 
 Operating profit                    380               (94)         286 
===========================  ===========  =================  ========== 
 Provisions                        (729)                  -       (729) 
===========================  ===========  =================  ========== 
 Impairments of 
  other financial 
  and non-financial 
  instruments                       (38)                  -        (38) 
===========================  ===========  =================  ========== 
 Provisions for 
  litigation and 
  regulatory matters                (73)                 73           0 
===========================  ===========  =================  ========== 
 Share of profit 
  from associates 
  and joint ventures                   5                  -           5 
===========================  -----------  -----------------  ---------- 
 Loss before tax 
  and restructuring 
  costs                            (455)               (21)       (476) 
===========================  ===========  =================  ========== 
 Tax                                (76)                  -        (76) 
===========================  ===========  =================  ========== 
 Profit attributable 
  to non-controlling 
  interests                          (1)                  -         (1) 
===========================  -----------  -----------------  ---------- 
 Loss after tax 
  and before restructuring 
  costs                            (532)               (21)       (553) 
===========================  ===========  =================  ========== 
 Advisory and other 
  restructuring 
  costs                             (21)                 21           0 
===========================  -----------  -----------------  ---------- 
 Loss after tax                    (553)                  -       (553) 
===========================  ===========  =================  ========== 
 
 
 

The reclassification difference between the underlying and statutory bases relates to EUR94 mn expenses (EUR73 mn relate to Provisions for litigation and regulatory matters and EUR21 mn to Advisory and other restructuring costs), which for the purpose of management reporting are monitored and reported below the operating profit.

F.2 Customer deposits

Analysis of customer deposits is presented below:

 
                       30 September   31 December 
                           2017           2016 
--------------------  -------------  ------------ 
 By type of deposit       EUR000        EUR000 
--------------------  -------------  ------------ 
 Demand                   6,254,877     6,182,096 
--------------------  -------------  ------------ 
 Savings                  1,250,092     1,061,786 
--------------------  -------------  ------------ 
 Time or notice           9,809,554     9,265,859 
--------------------  -------------  ------------ 
                         17,314,523    16,509,741 
--------------------  =============  ============ 
 By currency 
--------------------  -------------  ------------ 
 Euro                    13,392,882    12,397,828 
--------------------  -------------  ------------ 
 US Dollar                1,762,191     2,201,980 
--------------------  -------------  ------------ 
 British Pound            1,981,001     1,690,118 
--------------------  -------------  ------------ 
 Russian Rouble              53,127        92,472 
--------------------  -------------  ------------ 
 Romanian Lei                   310         1,669 
--------------------  -------------  ------------ 
 Swiss Franc                  9,270        18,087 
--------------------  -------------  ------------ 
 Other currencies           115,742       107,587 
--------------------  -------------  ------------ 
                         17,314,523    16,509,741 
--------------------  =============  ============ 
 
 
 By customer sector         Cyprus      United     Romania     Total 
                                        Kingdom 
-----------------------  -----------  ----------  --------  ----------- 
 30 September 2017          EUR000      EUR000     EUR000      EUR000 
-----------------------  -----------  ----------  --------  ----------- 
 Corporate                 1,507,356      36,542       135    1,544,033 
-----------------------  -----------  ----------  --------  ----------- 
 SMEs                        654,633     200,664       124      855,421 
-----------------------  -----------  ----------  --------  ----------- 
 Retail                    8,250,332   1,487,619        20    9,737,971 
-----------------------  -----------  ----------  --------  ----------- 
 Restructuring 
-----------------------  -----------  ----------  --------  ----------- 
 - Corporate                 135,911           -         -      135,911 
-----------------------  -----------  ----------  --------  ----------- 
 - SMEs                       42,932           -         -       42,932 
-----------------------  -----------  ----------  --------  ----------- 
 Recoveries 
-----------------------  -----------  ----------  --------  ----------- 
 - Corporate                   8,404           -         -        8,404 
-----------------------  -----------  ----------  --------  ----------- 
 International banking 
  services                 4,238,246           -         -    4,238,246 
-----------------------  -----------  ----------  --------  ----------- 
 Wealth management           751,605           -         -      751,605 
-----------------------  -----------  ----------  --------  ----------- 
                          15,589,419   1,724,825       279   17,314,523 
-----------------------  ===========  ==========  ========  =========== 
 31 December 2016 
-----------------------  -----------  ----------  --------  ----------- 
 Corporate                 1,184,681      53,457     1,446    1,239,584 
-----------------------  -----------  ----------  --------  ----------- 
 SMEs                        566,172     204,166       178      770,516 
-----------------------  -----------  ----------  --------  ----------- 
 Retail                    7,778,136   1,207,028       104    8,985,268 
-----------------------  -----------  ----------  --------  ----------- 
 Restructuring 
-----------------------  -----------  ----------  --------  ----------- 
 - Corporate                 192,442           -         -      192,442 
-----------------------  -----------  ----------  --------  ----------- 
 - SMEs                       27,685           -         -       27,685 
-----------------------  -----------  ----------  --------  ----------- 
 Recoveries 
-----------------------  -----------  ----------  --------  ----------- 
 - Corporate                  11,176           -         -       11,176 
-----------------------  -----------  ----------  --------  ----------- 
 International banking 
  services                 4,494,755           -         -    4,494,755 
-----------------------  -----------  ----------  --------  ----------- 
 Wealth management           788,315           -         -      788,315 
-----------------------  -----------  ----------  --------  ----------- 
                          15,043,362   1,464,651     1,728   16,509,741 
-----------------------  ===========  ==========  ========  =========== 
 

F.3 Credit risk concentration of gross loans and advances to customers

Geographical and industry concentrations of Group gross loans and advances to customers are presented below:

 
 30 September           Cyprus     Greece    United     Romania   Russia      Total          Fair          Gross 
  2017                                       Kingdom                                         value          loans 
                                                                                          adjustment        after 
                                                                                          on initial        fair 
                                                                                          recognition       value 
                                                                                                         adjustment 
                                                                                                         on initial 
                                                                                                         recognition 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 By economic 
  activity              EUR000     EUR000    EUR000     EUR000    EUR000      EUR000        EUR000         EUR000 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Trade                 2,044,816      537      13,522     8,613    51,249    2,118,737       (76,217)      2,042,520 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Manufacturing           643,766        -       6,618     7,027    24,228      681,639       (21,381)        660,258 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Hotels and 
  catering             1,347,098        -     107,229        15         -    1,454,342       (50,029)      1,404,313 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Construction          2,469,127        -       3,262    12,742    11,972    2,497,103      (164,694)      2,332,409 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Real estate           1,848,679   19,503   1,276,429    94,687         1    3,239,299       (88,516)      3,150,783 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Private 
  individuals          6,783,222      214      43,956       262         -    6,827,654      (204,820)      6,622,834 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Professional 
  and other 
  services             1,205,407        -      58,138     5,367    63,133    1,332,045       (64,559)      1,267,486 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Other sectors         1,063,401      338       1,276    36,779         -    1,101,794       (51,081)      1,050,713 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
                      17,405,516   20,592   1,510,430   165,492   150,583   19,252,613      (721,297)     18,531,316 
-------------------  ===========  =======  ==========  ========  ========  ===========  =============  ============= 
 By customer 
  sector 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Corporate             7,171,981   20,378   1,228,422   154,402   140,502    8,715,685      (320,165)      8,395,520 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 SMEs                  3,759,086        -     250,086    10,833    10,081    4,030,086      (175,828)      3,854,258 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Retail 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 - housing             4,105,745        -      12,930        98         -    4,118,773       (93,610)      4,025,163 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 - consumer, 
  credit cards 
  and other            2,045,392      214      18,992       159         -    2,064,757      (123,764)      1,940,993 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 International 
  banking 
  services               269,145        -           -         -         -      269,145        (3,220)        265,925 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Wealth management        54,167        -           -         -         -       54,167        (4,710)         49,457 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
                      17,405,516   20,592   1,510,430   165,492   150,583   19,252,613      (721,297)     18,531,316 
-------------------  ===========  =======  ==========  ========  ========  ===========  =============  ============= 
 By business 
  line 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Corporate             3,292,179   20,378   1,223,877    91,558   140,502    4,768,494       (87,072)      4,681,422 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 SMEs                  1,235,121        -     250,086    10,629    10,081    1,505,917       (15,514)      1,490,403 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Retail 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 - housing             3,012,922        -      12,930        98         -    3,025,950       (31,224)      2,994,726 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 - consumer, 
  credit cards 
  and other            1,103,259      214      16,960       159         -    1,120,592       (14,362)      1,106,230 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Restructuring 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 - major 
  corporate            1,421,788        -           -    33,878         -    1,455,666       (56,128)      1,399,538 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 - corporate             850,995        -           -         -         -      850,995        (9,766)        841,229 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 - SMEs                1,181,139        -           -         -         -    1,181,139       (44,594)      1,136,545 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 - retail 
  housing                441,987        -           -         -         -      441,987        (6,406)        435,581 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 - retail 
  other                  224,496        -           -         -         -      224,496        (8,254)        216,242 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Recoveries 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 - corporate           1,607,019        -       4,545    28,966         -    1,640,530      (167,199)      1,473,331 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 - SMEs                1,342,826        -           -       204         -    1,343,030      (115,720)      1,227,310 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 - retail 
  housing                650,836        -           -         -         -      650,836       (55,980)        594,856 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 - retail 
  other                  717,637        -       2,032         -         -      719,669      (101,148)        618,521 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 International 
  banking 
  services               269,145        -           -         -         -      269,145        (3,220)        265,925 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Wealth management        54,167        -           -         -         -       54,167        (4,710)         49,457 
-------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
                      17,405,516   20,592   1,510,430   165,492   150,583   19,252,613      (721,297)     18,531,316 
-------------------  ===========  =======  ==========  ========  ========  ===========  =============  ============= 
 The table above includes gross loans after fair value 
  adjustment on initial recognition of EUR450,004 thousand 
  in Cyprus, classified as held for sale under IFRS 5. 
 
 
 31 December              Cyprus     Greece    United     Romania   Russia      Total          Fair          Gross 
  2016                                         Kingdom                                         value          loans 
                                                                                            adjustment        after 
                                                                                            on initial        fair 
                                                                                            recognition       value 
                                                                                                           adjustment 
                                                                                                           on initial 
                                                                                                           recognition 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 By economic 
  activity                EUR000     EUR000    EUR000     EUR000    EUR000      EUR000        EUR000         EUR000 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Trade                   2,044,324        -      13,964    11,141    55,100    2,124,529       (87,576)      2,036,953 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Manufacturing             658,811        -       7,133     7,735    25,396      699,075       (25,734)        673,341 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Hotels and 
  catering               1,302,543        -     112,773     3,263         -    1,418,579       (62,665)      1,355,914 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Construction            2,874,331        -       3,181    75,918    12,793    2,966,223      (210,436)      2,755,787 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Real estate             2,022,559   19,599   1,056,924   200,825     6,934    3,306,841      (114,140)      3,192,701 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Private individuals     6,980,383      214      45,557     3,093         -    7,029,247      (227,057)      6,802,190 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Professional 
  and other 
  services               1,332,250        -      54,865    12,458    97,148    1,496,721       (80,501)      1,416,220 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Other sectors           1,054,255      337       1,361    32,927         -    1,088,880      (120,344)        968,536 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
                        18,269,456   20,150   1,295,758   347,360   197,371   20,130,095      (928,453)     19,201,642 
---------------------  ===========  =======  ==========  ========  ========  ===========  =============  ============= 
 By customer 
  sector 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Corporate               7,517,473   19,936   1,040,941   334,440   179,293    9,092,083      (481,340)      8,610,743 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 SMEs                    4,100,298        -     222,337    12,641    11,144    4,346,420      (202,240)      4,144,180 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Retail 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 - housing               4,202,358        -      13,314       100         -    4,215,772      (100,509)      4,115,263 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 - consumer, 
  credit cards 
  and other              2,064,802      214      19,166       179     6,934    2,091,295      (135,350)      1,955,945 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 International 
  banking services         321,571        -           -         -         -      321,571        (3,619)        317,952 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Wealth management          62,954        -           -         -         -       62,954        (5,395)         57,559 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
                        18,269,456   20,150   1,295,758   347,360   197,371   20,130,095      (928,453)     19,201,642 
---------------------  ===========  =======  ==========  ========  ========  ===========  =============  ============= 
 By business 
  line 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Corporate               2,557,653   19,936   1,036,331   237,203   165,592    4,016,715       (71,064)      3,945,651 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 SMEs                    1,377,837        -     222,337    12,442    11,144    1,623,760       (29,071)      1,594,689 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Retail 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 - housing               3,531,293        -      13,314       100         -    3,544,707       (40,640)      3,504,067 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 - consumer, 
  credit cards 
  and other              1,317,434      214      17,617       179         -    1,335,444       (26,435)      1,309,009 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Restructuring 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 - major corporate       2,080,586        -           -    33,947         -    2,114,533      (156,190)      1,958,343 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 - corporate             1,014,853        -           -         -         -    1,014,853       (22,795)        992,058 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 - SMEs                  1,219,572        -           -         -         -    1,219,572       (50,393)      1,169,179 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Recoveries 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 - corporate             1,864,381        -       4,610    63,290    13,701    1,945,982      (231,291)      1,714,691 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 - SMEs                  1,502,889        -           -       199         -    1,503,088      (122,776)      1,380,312 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 - retail 
  housing                  671,065        -           -         -         -      671,065       (59,869)        611,196 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 - retail 
  other                    747,368        -       1,549         -     6,934      755,851      (108,915)        646,936 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 International 
  banking services         321,571        -           -         -         -      321,571        (3,619)        317,952 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
 Wealth management          62,954        -           -         -         -       62,954        (5,395)         57,559 
---------------------  -----------  -------  ----------  --------  --------  -----------  -------------  ------------- 
                        18,269,456   20,150   1,295,758   347,360   197,371   20,130,095      (928,453)     19,201,642 
---------------------  ===========  =======  ==========  ========  ========  ===========  =============  ============= 
 

Restructuring major corporate business line includes customers with exposures over EUR100,000 thousand, whereas restructuring corporate business line includes customers with exposures between EUR6,000 thousand and EUR100,000 thousand.

F.4 Credit quality of gross loans and advances to customers

The following table presents the credit quality of the Group's gross loans and advances to customers:

 
                              30 September 2017                             31 December 2016 
---------------  -------------------------------------------  ------------------------------------------- 
                     Gross        Fair value       Gross          Gross           Fair          Gross 
                      loans       adjustment        loans          loans          value          loans 
                     before       on initial        after         before       adjustment        after 
                      fair        recognition    fair value        fair        on initial        fair 
                      value                      adjustment        value       recognition       value 
                   adjustment                    on initial     adjustment                    adjustment 
                   on initial                    recognition    on initial                    on initial 
                   recognition                                  recognition                   recognition 
---------------  -------------  -------------  -------------  -------------  -------------  ------------- 
                     EUR000         EUR000         EUR000         EUR000         EUR000         EUR000 
---------------  -------------  -------------  -------------  -------------  -------------  ------------- 
 Neither 
  past due 
  nor impaired      11,241,667      (145,508)     11,096,159     10,990,773      (166,185)     10,824,588 
---------------  -------------  -------------  -------------  -------------  -------------  ------------- 
 Past due 
  but not 
  impaired           2,226,041       (34,430)      2,191,611      2,238,127       (38,743)      2,199,384 
---------------  -------------  -------------  -------------  -------------  -------------  ------------- 
 Impaired            5,784,905      (541,359)      5,243,546      6,901,195      (723,525)      6,177,670 
---------------  -------------  -------------  -------------  -------------  -------------  ------------- 
                    19,252,613      (721,297)     18,531,316     20,130,095      (928,453)     19,201,642 
---------------  =============  =============  =============  =============  =============  ============= 
 

Past due loans are those with delayed payments or in excess of authorised credit limits. Impaired loans are those for which a provision for impairment has been recognised on an individual basis or for which incurred losses exist at their initial recognition or customers in Debt Recovery.

During the nine months ended 30 September 2017 the total non-contractual write-offs recorded by the Group amounted to EUR340,490 thousand (year 2016: EUR517,694 thousand). The remaining gross loan balance of these customers as at 30 September 2017 was EUR263,776 thousand (31 December 2016: EUR305,591 thousand), of which EUR13,970 thousand

(31 December 2016: EUR19,651 thousand) were past due for more than 90 days but not impaired and EUR193,407 thousand (31 December 2016: EUR130,964 thousand) were impaired.

Loans and advances to customers that are past due but not impaired

 
                       30 September   31 December 
                           2017           2016 
--------------------  -------------  ------------ 
 Past due analysis:       EUR000        EUR000 
--------------------  -------------  ------------ 
 - up to 30 days            520,234       455,394 
--------------------  -------------  ------------ 
 - 31 to 90 days            308,540       375,161 
--------------------  -------------  ------------ 
 - 91 to 180 days           165,519       128,675 
--------------------  -------------  ------------ 
 - 181 to 365 days          263,969       140,714 
--------------------  -------------  ------------ 
 - over one year            967,779     1,138,183 
--------------------  -------------  ------------ 
                          2,226,041     2,238,127 
--------------------  =============  ============ 
 

The fair value of the collateral that the Group holds (to the extent that it mitigates credit risk) in respect of loans and advances to customers that are past due but not impaired as at 30 September 2017 is EUR1,815,890 thousand (31 December 2016: EUR1,762,528 thousand). The fair value of the collateral is capped to the gross carrying value of the loans and advances to customers.

Impaired loans and advances to customers

 
                         30 September 2017                 31 December 2016 
----------------  -------------------------------  ------------------------------- 
                    Gross loans      Fair value         Gross         Fair value 
                    and advances    of collateral       loans        of collateral 
                                                     and advances 
----------------  --------------  ---------------  --------------  --------------- 
                      EUR000           EUR000          EUR000           EUR000 
----------------  --------------  ---------------  --------------  --------------- 
 Cyprus                5,441,896        3,326,278       6,384,503        3,953,086 
----------------  --------------  ---------------  --------------  --------------- 
 Greece                   20,592           17,962          19,936           17,962 
----------------  --------------  ---------------  --------------  --------------- 
 Russia                  150,582           36,417         196,144           87,381 
----------------  --------------  ---------------  --------------  --------------- 
 United Kingdom           10,712            3,290          12,041            7,213 
----------------  --------------  ---------------  --------------  --------------- 
 Romania                 161,123           43,701         288,571           54,436 
----------------  --------------  ---------------  --------------  --------------- 
                       5,784,905        3,427,648       6,901,195        4,120,078 
----------------  ==============  ===============  ==============  =============== 
 

The fair value of the collateral presented above has been computed based on the extent that the collateral mitigates credit risk and has been capped to the gross carrying value of the loans and advances to customers.

 
                      30 September   31 December 
                          2017           2016 
-------------------  -------------  ------------ 
 Impaired:               EUR000        EUR000 
-------------------  -------------  ------------ 
 
   *    no arrears         342,022       471,855 
-------------------  -------------  ------------ 
 - up to 30 days            17,918        62,119 
-------------------  -------------  ------------ 
 - 31 to 90 days            25,157        29,201 
-------------------  -------------  ------------ 
 - 91 to 180 days           12,923        49,572 
-------------------  -------------  ------------ 
 - 181 to 365 days          96,544        51,438 
-------------------  -------------  ------------ 
 - over one year         5,290,341     6,237,010 
-------------------  -------------  ------------ 
                         5,784,905     6,901,195 
-------------------  =============  ============ 
 

Interest income on impaired loans

Interest income from loans and advances to customers includes interest on the recoverable amount of impaired loans and advances to customers amounting to EUR105,095 thousand for the nine months ended 30 September 2017 (corresponding period of 2016: EUR157,713 thousand).

F.5 Provision for impairment of loans and advances to customers

The movement in provisions for impairment of loans and advances is as follows:

 
 30 September 2017                        Cyprus      United      Other        Total 
                                                      Kingdom    countries 
--------------------------------------  ----------  ---------  -----------  ---------- 
                                          EUR000      EUR000      EUR000      EUR000 
--------------------------------------  ----------  ---------  -----------  ---------- 
 1 January                               3,170,161     10,782      371,298   3,552,241 
--------------------------------------  ----------  ---------  -----------  ---------- 
 Transfer between geographical 
  areas                                         23       (23)            -           - 
--------------------------------------  ----------  ---------  -----------  ---------- 
 Transfer upon acquisition 
  of property through a restructuring 
  activity                                (12,792)          -            -    (12,792) 
--------------------------------------  ----------  ---------  -----------  ---------- 
 Foreign exchange and other 
  adjustments                               51,915      (158)      (6,337)      45,420 
--------------------------------------  ----------  ---------  -----------  ---------- 
 Applied in writing off 
  impaired loans and advances            (556,072)      (117)    (125,510)   (681,699) 
--------------------------------------  ----------  ---------  -----------  ---------- 
 Interest accrued on impaired 
  loans and advances                      (80,423)        (3)      (1,153)    (81,579) 
--------------------------------------  ----------  ---------  -----------  ---------- 
 Collection of loans and 
  advances previously written 
  off                                        5,392        287            2       5,681 
--------------------------------------  ----------  ---------  -----------  ---------- 
 Charge for the period                     857,194      1,117       13,226     871,537 
--------------------------------------  ----------  ---------  -----------  ---------- 
 30 September                            3,435,398     11,885      251,526   3,698,809 
--------------------------------------  ==========  =========  ===========  ========== 
 Individual impairment                   2,556,716      8,959      250,016   2,815,691 
--------------------------------------  ==========  =========  ===========  ========== 
 Collective impairment                     878,682      2,926        1,510     883,118 
--------------------------------------  ==========  =========  ===========  ========== 
 
 
 30 September 2016                Cyprus      United      Other        Total 
                                              Kingdom    countries 
------------------------------  ----------  ---------  -----------  ---------- 
                                  EUR000      EUR000      EUR000      EUR000 
------------------------------  ----------  ---------  -----------  ---------- 
 1 January                       3,731,750     39,394      422,289   4,193,433 
------------------------------  ----------  ---------  -----------  ---------- 
 Dissolution of subsidiaries             -    (6,154)            -     (6,154) 
------------------------------  ----------  ---------  -----------  ---------- 
 Acquisition of subsidiary         (8,577)          -            -     (8,577) 
------------------------------  ----------  ---------  -----------  ---------- 
 Foreign exchange and other 
  adjustments                       96,666    (4,447)        3,670      95,889 
------------------------------  ----------  ---------  -----------  ---------- 
 Applied in writing off 
  impaired loans and advances    (718,967)    (3,954)     (76,460)   (799,381) 
 Interest accrued on impaired 
  loans and advances             (110,353)          -      (1,515)   (111,868) 
------------------------------  ----------  ---------  -----------  ---------- 
 Collection of loans and 
  advances previously written 
  off                                1,285          -           34       1,319 
------------------------------  ----------  ---------  -----------  ---------- 
 Charge for the period             266,130    (1,475)       37,921     302,576 
------------------------------  ----------  ---------  -----------  ---------- 
 30 September                    3,257,934     23,364      385,939   3,667,237 
------------------------------  ==========  =========  ===========  ========== 
 Individual impairment           2,848,643     20,676      378,965   3,248,284 
------------------------------  ==========  =========  ===========  ========== 
 Collective impairment             409,291      2,688        6,974     418,953 
------------------------------  ==========  =========  ===========  ========== 
 

The above table does not include the fair value adjustment on initial recognition of loans acquired from Laiki Bank and provisions for impairment on financial guarantees and commitments which are part of other liabilities on the balance sheet. The balance of provisions for impairment of loans and advances to customers at 30 September 2017 includes EUR75,855 thousand for loans and advances to customers classified as held for sale. There were no loans and advances to customers classified as held for sale as at 30 September 2016 or as at 31 December 2016.

Assumptions have been made about the future changes in property values, as well as the timing for the realisation of the collateral, taxes and expenses on the repossession and subsequent sale of the collateral as well as any other applicable haircuts. Indexation has been used to estimate updated market values of properties, while assumptions were made on the basis of a macroeconomic scenario for future changes in property values.

At 30 September 2017 the average haircut (including liquidity haircut and selling expenses) used in the collective provisions calculation is 34% (31 December 2016: average of 10% of the current market value of the property for those collaterals for which the increase in their value is capped to zero and 10% of the projected market value of the property for those collaterals for which their value is expected to drop).

The timing of recovery from real estate collaterals used in the collective provision calculation has been estimated to be on average 6 years (31 December 2016: average of 3 years except for customers in Debt Recovery, average of 6 years).

For the calculation of specific provisions, the timing of recovery of collaterals as well as the haircuts used were based on the specific facts and circumstances of each case.

In accordance with the Loan Impairment and Provisioning Procedures Directives of 2014 and 2015 of the CBC, the cumulative average future change in property values during the year has been capped to zero.

The above assumptions are also influenced by the ongoing regulatory dialogue the Bank maintains with its lead regulator, the ECB, and other regulatory guidance and interpretations issued by various regulatory and industry bodies such as the ECB and EBA, which provide guidance and expectations as to relevant definitions and the treatment/classification of certain parameters/assumptions used in the estimation of provisions.

Any changes in these assumptions or difference between assumptions made and actual results could result in significant changes in the amount of required provisions for impairment of loans and advances.

F.6 Rescheduled loans and advances to customers

Credit quality

 
                       Cyprus     Greece   Russia    United    Romania     Total 
                                                     Kingdom 
-------------------  ----------  -------  -------  ---------  --------  ---------- 
 30 September 
  2017                 EUR000     EUR000   EUR000    EUR000    EUR000     EUR000 
-------------------  ----------  -------  -------  ---------  --------  ---------- 
 Neither past 
  due nor impaired    3,459,877        -        -      4,839        96   3,464,812 
-------------------  ----------  -------  -------  ---------  --------  ---------- 
 Past due but 
  not impaired        1,335,179        -        -      1,025        62   1,336,266 
-------------------  ----------  -------  -------  ---------  --------  ---------- 
 Impaired             1,865,243      338   77,102      1,927    39,415   1,984,025 
-------------------  ----------  -------  -------  ---------  --------  ---------- 
                      6,660,299      338   77,102      7,791    39,573   6,785,103 
-------------------  ==========  =======  =======  =========  ========  ========== 
 31 December 
  2016 
-------------------  ----------  -------  -------  ---------  --------  ---------- 
 Neither past 
  due nor impaired    4,021,923        -        -      3,925        85   4,025,933 
-------------------  ----------  -------  -------  ---------  --------  ---------- 
 Past due but 
  not impaired        1,212,177        -      671        962       225   1,214,035 
-------------------  ----------  -------  -------  ---------  --------  ---------- 
 Impaired             2,167,770      337   83,222      2,087    78,571   2,331,987 
-------------------  ----------  -------  -------  ---------  --------  ---------- 
                      7,401,870      337   83,893      6,974    78,881   7,571,955 
-------------------  ==========  =======  =======  =========  ========  ========== 
 

F.7 Credit risk disclosures based on the Loan Impairment and Provisioning Procedures Directive of 2014 and 2015

The CBC issued to credit institutions the Loan Impairment and Provisioning Procedures Directives of 2014 and 2015 (Directive), which provides guidance to banks for loan impairment policy and procedures for provisions. The purpose of this Directive is to ensure that credit institutions have in place adequate provisioning policies and procedures for the identification of credit losses and prudent application of International Financial Reporting Standards (IFRSs) in the preparation of their financial statements. The Directive requires certain disclosures in relation to the loan portfolio quality, provisioning policy and levels of provision. The tables disclose Non-Performing Exposures (NPEs) based on the definitions of EBA standards.

According to the EBA standards, NPEs are defined as those exposures that satisfy one of the following conditions:

(i) The debtor is assessed as unlikely to pay its credit obligations in full without the realisation of the collateral, regardless of the existence of any past due amount or of the number of days past due.

(ii) Defaulted or impaired exposures as per the approach provided in the Capital Requirement Regulation (CRR) (Article 178).

   (iii)       Material exposures (as defined below) which are more than 90 days past due. 

(iv) Performing forborne exposures under probation for which additional forbearance measures are extended.

(v) Performing forborne exposures under probation that present more than 30 days past due within the probation period.

Exposures include all on and off balance sheet exposures, except those held for trading, and are categorised as such for their entire amount without taking into account the existence of collateral.

The following materiality criteria are applied:

-- When the problematic exposures of a customer that fulfil the NPE criteria set out above are greater than 20% of the gross carrying amount of all on balance sheet exposures of that customer, then the total customer exposure is classified as non-performing; otherwise only the problematic part of the exposure is classified as non-performing.

   --           Material arrears/excesses are defined as follows: 
   -    Retail exposures: 

- Loans: Arrears amount greater than EUR500 or number of instalments in arrears is greater than one.

   -    Overdrafts: Excess amount is greater than EUR500 or greater than 10% of the approved limit. 

- Exposures other than retail: Total customer arrears/excesses are greater than EUR1,000 or greater than 10% of the total customer funded balances.

NPEs may cease to be considered as non-performing only when all of the following conditions are met:

(i) The extension of forbearance measures does not lead to the recognition of impairment or default.

   (ii)        One year has passed since the forbearance measures were extended. 

(iii) Following the forbearance measures and according to the post-forbearance conditions, there is no past due amount or concerns regarding the full repayment of the exposure.

The tables below present the analysis of loans and advances to customers in accordance with the EBA standards.

 
                             Gross loans and advances to                        Provision for impairment and 
                                       customers                               fair value adjustment on initial 
                                                                                         recognition 
----------------  -------------------------------------------------  -------------------------------------------------- 
 30 September        Group      Of which      Of which exposures         Total      Of which      Of which exposures 
 2017                gross         NPEs         with forbearance       provision       NPEs         with forbearance 
                    customer                        measures              for                           measures 
                     loans                                            impairment 
                      and                                              and fair 
                    advances                                             value 
                                                                      adjustment 
                                                                      on initial 
                                                                      recognition 
----------------  -----------  ----------  ------------------------  ------------  ----------  ------------------------ 
                                               Total      Of which                                 Total      Of which 
                                             exposures     on NPEs                               exposures     on NPEs 
                                               with                                                with 
                                            forbearance                                         forbearance 
                                             measures                                            measures 
----------------  -----------  ----------  ------------  ----------  ------------  ----------  ------------  ---------- 
                     EUR000      EUR000       EUR000       EUR000       EUR000       EUR000       EUR000       EUR000 
----------------  -----------  ----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 General 
  governments          98,207       3,872         4,272       3,608         3,014       2,221         2,213       2,155 
----------------  -----------  ----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Other financial 
  corporations        439,307     319,490       229,993     200,366       110,161     107,499        36,101      34,836 
----------------  -----------  ----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Non-financial 
  corporations     10,968,456   5,361,530     4,325,918   2,906,773     2,885,284   2,755,379     1,303,402   1,237,448 
----------------  -----------  ----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Of which: Small 
  and Medium 
  sized 
  Enterprises 
  (SMEs)            8,522,703   4,799,729     3,535,559   2,497,201     2,544,858   2,460,906     1,090,663   1,051,150 
----------------  -----------  ----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Of which: 
  Commercial 
  real estate(2)    8,390,052   4,297,675     3,754,464   2,445,050     2,222,847   2,117,491     1,076,571   1,026,372 
----------------  -----------  ----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Non-financial 
 corporations 
 by sector 
----------------  -----------  ----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Construction       2,463,525   1,756,592                                 963,411 
----------------  -----------  ----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Wholesale and 
  retail 
  trade             2,049,782     913,800                                 528,135 
----------------  -----------  ----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Accommodation 
  and 
  food service 
  activities        1,375,056     463,674                                 225,845 
----------------  -----------  ----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Real estate 
  activities        2,811,479   1,085,826                                 554,394 
----------------  -----------  ----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Manufacturing        664,754     353,912                                 182,551 
----------------  -----------  ----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Other sectors      1,603,860     787,726                                 430,948 
----------------  -----------  ----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Households         7,746,643   3,479,213     2,559,675   1,756,977     1,421,647   1,355,223       509,983     489,565 
----------------  -----------  ----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Of which: 
  Residential 
  mortgage 
  loans(2)          5,254,242   2,373,347     2,007,773   1,323,224       767,435     717,600       316,778     301,446 
----------------  -----------  ----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Of which: 
  Credit 
  for 
  consumption(2)    1,029,453     523,779       294,210     228,676       285,213     275,198        86,905      83,013 
----------------  -----------  ----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Total 
  on-balance 
  sheet            19,252,613   9,164,105     7,119,858   4,867,724     4,420,106   4,220,322     1,851,699   1,764,004 
----------------  ===========  ==========  ============  ==========  ============  ==========  ============  ========== 
 

Note: the above table includes loans and advances classified as held for sale.

 
                              Gross loans and advances to                         Provision for impairment and 
                                        customers                                fair value adjustment on initial 
                                                                                           recognition 
----------------  ---------------------------------------------------  -------------------------------------------------- 
                      Group       Of which      Of which exposures         Total      Of which      Of which exposures 
                      gross         NPEs          with forbearance       provision       NPEs         with forbearance 
                    customer                          measures              for                           measures 
                      loans                                             impairment 
                       and                                               and fair 
                   advances(1)                                             value 
                                                                        adjustment 
                                                                        on initial 
                                                                        recognition 
                  ------------  -----------  ------------------------  ------------  ----------  ------------------------ 
                                                 Total      Of which                                 Total      Of which 
                                               exposures     on NPEs                               exposures     on NPEs 
                                                 with                                                with 
                                              forbearance                                         forbearance 
                                               measures                                            measures 
                  ------------  -----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 31 December 
  2016               EUR000        EUR000       EUR000       EUR000       EUR000       EUR000       EUR000       EUR000 
----------------  ------------  -----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 General 
  governments          103,626        4,241         4,978       4,073         2,685       1,615         1,861       1,555 
----------------  ------------  -----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Other financial 
  corporations         487,262      372,797       234,505     203,512       220,013     216,926       119,703     119,701 
----------------  ------------  -----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Non-financial 
  corporations      11,590,608    6,818,489     5,052,743   3,738,859     3,020,161   2,932,686     1,211,059   1,178,127 
----------------  ------------  -----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Of which: Small 
  and Medium 
  sized 
  Enterprises(2)     9,398,025    6,116,979     4,306,269   3,294,185     2,642,367   2,564,855     1,030,218     998,465 
----------------  ------------  -----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Of which: 
  Commercial 
  real estate(2)     8,951,533    5,535,377     4,413,488   3,252,816     2,240,852   2,168,019     1,004,617     974,143 
----------------  ------------  -----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Non-financial 
 corporations 
 by sector 
----------------  ------------  -----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Construction        2,921,229    2,242,250                               1,009,104 
----------------  ------------  -----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Wholesale and 
  retail 
  trade              2,060,864    1,060,451                                 445,368 
----------------  ------------  -----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Accommodation 
  and 
  food service 
  activities         1,334,040      705,634                                 262,566 
----------------  ------------  -----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Real estate 
  activities         2,900,224    1,438,774                                 664,801 
----------------  ------------  -----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Manufacturing         682,641      394,884                                 165,308 
----------------  ------------  -----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Other sectors       1,691,610      976,496                                 473,014 
----------------  ------------  -----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Households          7,948,599    3,838,722     2,803,740   1,942,888     1,237,835   1,168,475       334,936     317,645 
----------------  ------------  -----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Of which: 
  Residential 
  mortgage 
  loans(2)           5,413,446    2,601,852     2,166,098   1,469,563       603,504     551,690       192,535     179,947 
----------------  ------------  -----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Of which: 
  Credit 
  for 
  consumption(2)     1,062,416      589,843       312,853     242,723       292,588     283,181        65,865      62,917 
----------------  ------------  -----------  ------------  ----------  ------------  ----------  ------------  ---------- 
 Total 
  on-balance 
  sheet             20,130,095   11,034,249     8,095,966   5,889,332     4,480,694   4,319,702     1,667,559   1,617,028 
----------------  ============  ===========  ============  ==========  ============  ==========  ============  ========== 
 

_________________________

[1] Excluding loans and advances to central banks and credit institutions.

2 The analysis shown in lines 'non-financial corporations' and 'households' is non-additive across categories as certain customers could be in both categories.

F.8 Pending litigation, claims and regulatory matters

The Group in the ordinary course of business is subject to enquiries and examinations, requests for information, audits, investigations and legal and other proceedings by regulators, governmental and other public bodies, actual and threatened, relating to the suitability and adequacy of advice given to clients or the absence of advice, lending and pricing practices, selling and disclosure requirements, record keeping, filings and a variety of other matters. In addition, as a result of the deterioration of the Cypriot economy and banking sector in 2012 and the subsequent Restructuring of the Bank in 2013 as a result of the Bail-in Decrees, the Bank is subject to a large number of proceedings and investigations that either precede, or result from the events that occurred during the period of the Bail-in Decrees. Most ongoing investigations and proceedings of significance relate to matters arising during the period prior to the issue of the Bail-in Decrees. Provisions have been recognised for those cases where the Group is able to estimate probable losses. Where an individual provision is material, the fact that a provision has been made is stated. Any provision recognised does not constitute an admission of wrongdoing or legal liability. While the outcome of these matters is inherently uncertain, management believes that, based on the information available to it, appropriate provisions have been made in respect of legal proceedings and regulatory matters.

On 22 May 2017, the Cyprus Commission for the Protection of Competition (the Commission) imposed a fine of EUR18 mn against the Bank. The fine relates to complaints filed in 2010 relating to the Bank's alleged abuse of its dominant market position in its cards business. The Bank disagrees with the decision of the Commission and the Bank has already filed a recourse before the Administrative Court against the imposition of the fine by the Commission. The payment of the fine is suspended pending appeal. A fine of EUR1.7 mn has also been imposed to JCC Payment Systems Ltd (JCC), a card-processing business currently 75% owned by the Bank.

UK regulatory matters

During 2016 the Group reported on a Financial Conduct Authority (FCA) conduct principle issue for which a provision has been recorded in 2016 and 2017 (30 September 2017: EUR52,775 thousand). The level of the provision represents the best estimate of all probable outflows arising from customer redress based on information available to management. Management has continued to reassess the adequacy of the provision, as well as the assumptions underlying the calculations based upon experience and other relevant factors prevailing at that time.

F.9 Liquidity regulation

In addition to the liquidity ratios applicable at each banking location where the Group operates, it has to comply with provisions on the Liquidity Coverage Ratio (LCR) under CRD IV/CRR (as supplemented by the Commission Delegated Regulation (EU) No 2015/61 which prescribes the criteria for liquid assets and methods of calculation as from 1 October 2015 and the Commission Implementing Regulation (EU) No 2016/322 which prescribes supervisory reporting requirements and applied from 10 September 2016). It also monitors its position against the Net Stable Funding Ratio (NSFR) as proposed under Basel III. The LCR is designed to promote short-term resilience of a Group's liquidity risk profile by ensuring that it has sufficient high quality liquid resources to survive an acute stress scenario lasting for 30 days. The NSFR has been developed to promote a sustainable maturity structure of assets and liabilities.

The CRR requires phased-in compliance with the LCR standard as from 1 October 2015 with an initial minimum ratio of 60%, increasing to 70% on 1 January 2016, 80% on 1 January 2017 and 100% as from 1 January 2018.

In October 2014, the Basel Committee on Banking Supervision proposed the methodology for calculating the NSFR. The NSFR is expected to be the minimum standard by 1 January 2018.

As at 30 September 2017 the Group is in compliance with its regulatory liquidity requirements with respect to the LCR. On the basis of the Commission Delegated Regulation (EU) 2015/61 the Group's LCR as at 30 September 2017 was 141% (31 December 2016: 49%); on the basis of Basel standards the Group's NSFR was 107% (31 December 2016: 95%). Following the full repayment of ELA funding on 5 January 2017, the Group is concentrating its efforts to comply with its regulatory liquidity ratios.

Furthermore, the Bank and Bank of Cyprus UK Ltd must comply with their local regulatory liquidity ratios. The minimum regulatory liquidity ratios for the operations in Cyprus are set by the CBC. In September 2017, the CBC proceeded with a partial relaxation of the regulatory liquidity requirements. According to the CRR, the local liquidity requirements are expected to be abolished by the end of 2017. For the purposes of bridging the requirements gap between national prudential liquidity requirements currently in place and the LCR under the CRR framework, it is expected that the CBC will move in the direction of a measure in the form of a liquidity add-on that will be imposed on top of the LCR. As at 30 September 2017 the Bank was in compliance with the CBC EUR stock ratio and the CBC EUR 0-30 days mismatch ratios, but was not in compliance with the rest of the local regulatory liquidity requirements.

F.10 Liquidity reserves

The below table sets out the Group's liquidity reserves:

 
 Composition of                   30 September 2017                31 December 2016 
  the liquidity reserves 
-------------------------  -------------------------------  ----------------------------- 
                            Liquidity       Liquidity        Liquidity 
                             reserves        reserves         reserves 
                                            as per LCR 
                                             Delegated 
                                             Reg (EU) 
                                              2015/61 
-------------------------  ----------  -------------------  ----------  ----------------- 
                                          Level     Level                   Liquidity 
                                            1         2A                     reserves 
                                                                                of 
                                                                          which Delegated 
                                                                             Reg (EU) 
                                                                              2015/61 
                                                                           LCR eligible 
                                                                              Level 1 
                           ----------  ----------  -------  ----------  ----------------- 
                             EUR000      EUR000     EUR000    EUR000          EUR000 
-------------------------  ----------  ----------  -------  ----------  ----------------- 
 Cash and balances 
  with central banks        2,736,054   2,310,717        -   1,505,120          1,146,015 
-------------------------  ----------  ----------  -------  ----------  ----------------- 
 Nostro and overnight 
  placements with 
  banks                       448,639           -        -     423,603                  - 
-------------------------  ----------  ----------  -------  ----------  ----------------- 
 Other placements 
  with banks                  314,700           -        -     376,145                  - 
-------------------------  ----------  ----------  -------  ----------  ----------------- 
 Liquid investments           656,743     558,565   58,464     154,787            256,325 
-------------------------  ----------  ----------  -------  ----------  ----------------- 
 Available ECB Buffer          91,497           -        -     124,998                  - 
-------------------------  ----------  ----------  -------  ----------  ----------------- 
 Other investments              8,019           -        -       6,340                  - 
-------------------------  ----------  ----------  -------  ----------  ----------------- 
 Total                      4,255,652   2,869,282   58,464   2,590,993          1,402,340 
-------------------------  ==========  ==========  =======  ==========  ================= 
 

Investments under Liquidity Reserves are shown at market value net of haircut (as prescribed by regulators) in order to reflect the actual liquidity value that can be obtained. Liquid investments include off balance sheet Bank of England Treasury Bills acquired by Bank of Cyprus UK Ltd through the encumbrance of customer loans with the Bank of England. Under LCR Liquidity Reserves, all Cyprus Government Bonds remain eligible for inclusion as Level 1 assets given that they are issued by a Member State. LCR does not require liquid assets to be eligible as collateral for central bank operations and are included at market value.

F.11 Capital management

The primary objective of the Group's capital management is to ensure compliance with the relevant regulatory capital requirements and to maintain strong credit ratings and healthy capital adequacy ratios in order to support its business and maximise shareholder value.

With the exception of certain specified provisions, the CRR and Capital Requirements Directive (CRD IV) came into effect on 1 January 2014. The CRR and CRD IV transposed the new capital, liquidity and leverage standards of Basel III into the European Union's legal framework. CRR establishes the prudential requirements for capital, liquidity and leverage for credit institutions and investment firms. It is directly applicable in all EU member states. CRD IV governs access to deposit-taking activities and internal governance arrangements including remuneration, board composition and transparency. Unlike the CRR, member states were required to transpose the CRD IV into national laws and it allowed national regulators to impose additional capital buffer requirements. CRR introduced significant changes in the prudential regulatory regime applicable to banks including amended minimum capital adequacy ratios, changes to the definition of capital and the calculation of risk weighted assets and the introduction of new measures relating to leverage, liquidity and funding. CRR permits a transitional period for certain of the enhanced capital requirements and certain other measures, which will be largely fully effective by 2019. In addition, the Regulation (EU) 2016/445 of the ECB on the exercise of options and discretions available in Union law (ECB/2016/4) provides certain transitional arrangements which supersede the national discretions unless they are stricter than the EU Regulation 2016/445.

The CET1 ratio of the Group at 30 September 2017 stands at 12.4% (transitional) and the total capital ratio at 13.8%.

The minimum Pillar I total capital requirement is 8.0% and may be met, in addition to the 4.5% CET1 requirement, with up to 1.5% by Additional Tier 1 capital and with up to 2.0% by Tier 2 capital.

The Group is also subject to additional capital requirements for risks which are not covered by the Pillar I capital requirements (Pillar II add-ons).

The Group's minimum phased-in CET1 capital ratio stands at 9.50%, comprised of a 4.50% Pillar I requirement, a 3.75% Pillar II requirement and the capital conservation buffer (CCB) of 1.25% applicable for 2017. Following the Supervisory Review and Evaluation Process (SREP) performed by the ECB in 2017, based on the pre-notification received in September 2017, the Pillar II requirement which will be applicable as from 1 January 2018, is expected to be 3.00% compared to current level of 3.75%. As a result, the Group's minimum phased-in CET1 capital ratio is expected to be reduced to 9.375% from 9.50%, comprising of a 4.50% Pillar I requirement, a 3.00% Pillar II requirement and the CCB of 1.875% applicable as from 1 January 2018. The ECB has also provided revised lower non-public guidance for an additional Pillar II CET1 buffer.

The overall Total Capital Requirement currently stands at 13.00%, comprising of a Pillar I requirement of 8.00% (of which up to 1.50% can be in the form of Additional Tier 1 capital and up to 2.00% in the form of Tier 2 capital), a Pillar II requirement of 3.75% (in the form of CET1), and the CCB of 1.25% applicable for 2017. Following the 2017 SREP pre-notification decision received, the overall Total Capital Requirement is expected to be reduced to 12.875% from 13.00%, comprising of 8.00% Pillar I requirement, a 3.00% Pillar II requirement and the CCB of 1.875% applicable as from 1 January 2018.

The new SREP requirements will be effective as from 1 January 2018, and as at the date of publication of this announcement these requirements remain subject to ECB final confirmation, which is expected by the end of 2017.

The minimum CET1 requirement including Pillar II, applicable for the year 2016 was determined by the ECB at 11.75% in November 2015 and included CCB on a fully loaded basis.

The above minimum ratios apply for both, the Bank and the Group. The Bank is 100% subsidiary of the Company and its principal activities are the provision of banking and financial services and management and disposal of property generally acquired in debt satisfaction.

The Group and the Bank capital position at 30 September 2017 exceeds both their Pillar I and their Pillar II add-on capital requirements. However, the Pillar II add-on capital requirements are a point-in-time assessment and therefore are subject to change over time.

Based on the provisions of the Macroprudential Oversight of Institutions Law of 2015 which came into force on 1 January 2016, the CBC is the designated Authority responsible for setting the macroprudential buffers that derive from the CRD IV.

In accordance with the provisions of the above law, the CBC sets, on a quarterly basis, the Countercyclical Capital buffer (CCyB) level in accordance with the methodology described in this law. The CCyB is effective as from 1 January 2016 and is determined by the CBC ahead of the beginning of each quarter. The CBC has set the level of the CCyB at 0% for the years of 2016 and 2017.

In accordance with the provisions of this law, the CBC is also the responsible authority for the designation of banks that are Other Systemically Important Institutions (O-SIIs) and for the setting of the O-SII buffer requirement for these systemically important banks. The Group has been designated as an O-SII and the CBC set the O-SII buffer for the Group at 2%. This buffer will be phased-in gradually, starting from 1 January 2019 at 0.5% and increasing by 0.5% every year thereafter, until being fully implemented (2.0%) on 1 January 2022.

Following the enactment of the amendments in the Cypriot Banking Law on 3 February 2017, the Capital Conservation Buffer (CCB) is gradually phased-in at 0.625% in 2016, 1.25% in 2017, 1.875% in 2018 and is fully implemented on 1 January 2019 at 2.5%.

The Bank Recovery and Resolution Directive (BRRD) requires that from January 2016 EU member states shall apply the BRRD's provisions requiring EU credit institutions and certain investment firms to maintain a minimum requirement for own funds and eligible liabilities (MREL), subject to the provisions of the Commission Delegated Regulation (EU) 2016/1450. Although the precise calibration and ultimate designation of the Group's MREL has not yet been finalised, the Bank is monitoring developments in this area very closely.

The Group's overseas banking subsidiaries comply with the regulatory capital requirements of the local regulators in the countries in which they operate. The insurance subsidiaries of the Group comply with the requirements of the Superintendent of Insurance including the minimum solvency ratio. The regulated investment firms of the Group comply with the regulatory capital requirements of the CySEC laws and regulations.

F.11.1 Capital position

The capital position of the Group and the Bank under CRD IV/CRR basis (after applying the transitional arrangements) is presented below.

 
                                      Group                         Bank 
-------------------------  ---------------------------  --------------------------- 
 Regulatory capital         30 September   31 December   30 September   31 December 
                                2017           2016          2017           2016 
-------------------------  -------------  ------------  -------------  ------------ 
                               EUR000        EUR000         EUR000        EUR000 
-------------------------  -------------  ------------  -------------  ------------ 
 Transitional Common 
  Equity Tier 1 (CET1)(3 
  4)                           2,145,261     2,727,997      2,095,459     2,727,172 
-------------------------  -------------  ------------  -------------  ------------ 
 Transitional Additional               -             -              -             - 
  Tier 1 capital (AT1) 
-------------------------  -------------  ------------  -------------  ------------ 
 Tier 2 capital (T2)             246,618        21,423        255,080        12,394 
-------------------------  -------------  ------------  -------------  ------------ 
 Transitional total 
  regulatory capital(4)        2,391,879     2,749,420      2,350,539     2,739,566 
-------------------------  =============  ============  =============  ============ 
 Risk weighted assets 
  - credit risk(5)            15,378,723    16,861,793     14,420,647    16,041,100 
-------------------------  -------------  ------------  -------------  ------------ 
 Risk weighted assets 
  - market risk                    4,935         6,231          2,695         2,750 
-------------------------  -------------  ------------  -------------  ------------ 
 Risk weighted assets 
  - operational risk           1,888,975     1,997,200      1,827,938     1,827,938 
-------------------------  -------------  ------------  -------------  ------------ 
 Total risk weighted 
  assets                      17,272,633    18,865,224     16,251,280    17,871,788 
-------------------------  =============  ============  =============  ============ 
 
                                 %              %             %              % 
-------------------------  -------------  ------------  -------------  ------------ 
 Transitional Common 
  Equity Tier 1 ratio               12.4          14.5           12.9          15.3 
-------------------------  -------------  ------------  -------------  ------------ 
 Transitional total 
  capital ratio                     13.8          14.6           14.5          15.3 
-------------------------  -------------  ------------  -------------  ------------ 
 

During the nine months ended 30 September 2017, the CET1 was negatively affected by the loss for the period and by the phase in of transitional adjustments, mainly deferred tax asset. The Risk-Weighted Assets (RWA) were positively affected by the Group's ongoing efforts for risk-weighted assets optimisation as well as of the increased provisioning. As a result of the above, the CET1 ratio decreased by 210 bps during the period.

[3] CET1 includes regulatory deductions, primarily comprising deferred tax assets and intangible assets amounting to EUR130,805 thousand and EUR88,407 thousand as at 30 September 2017 and 31 December 2016 respectively.

[4] Following the Regulation (EU) 2016/445 of the ECB of 14 March 2016 on the exercise of options and discretions available in Union law (ECB/2016/4), the deferred tax asset phase-in period reduced from 10 to 5 years, with effect as from the reporting of 31 December 2016.

[5] Includes Credit Valuation Adjustments (CVA)

F.11.2 Overview of RWA

 
                                              RWA 
                                                                    Minimum 
                                                                    capital 
                                                                  requirements 
---  --------------------------  ----------------------------  --------------- 
                                                    30 June      30 September 
                                    30 September      2017           2017 
                                        2017 
---  --------------------------  ---------------  -----------  --------------- 
                                      EUR000         EUR000         EUR000 
---  --------------------------  ---------------  -----------  --------------- 
      Credit risk (excluding 
       counterparty credit 
 1     risk (CCR))                    14,489,330   14,581,725        1,159,146 
---  --------------------------  ---------------  -----------  --------------- 
      Of which the standardised 
 2     approach                       14,489,330   14,581,725        1,159,146 
---  --------------------------  ---------------  -----------  --------------- 
 6    CCR                                 45,795       50,151            3,664 
---  --------------------------  ---------------  -----------  --------------- 
      Of which mark to 
 7     market                             22,657       24,763            1,813 
---  --------------------------  ---------------  -----------  --------------- 
 11   Of which risk exposure                   -            -                - 
       amount for contributions 
       to the default 
       fund of a Central 
       Counterparty (CCP) 
---  --------------------------  ---------------  -----------  --------------- 
      Of which Credit 
       Valuation Adjustment 
 12    (CVA)                              23,138       25,388            1,851 
---  --------------------------  ---------------  -----------  --------------- 
 13   Settlement Risk                          -            -                - 
---  --------------------------  ---------------  -----------  --------------- 
 19   Market risk                          4,935        5,061              395 
---  --------------------------  ---------------  -----------  --------------- 
      Of which the standardised 
 20    approach                            4,935        5,061              395 
---  --------------------------  ---------------  -----------  --------------- 
 22   Large Exposures                          -            -                - 
---  --------------------------  ---------------  -----------  --------------- 
 23   Operational risk                 1,888,975    1,888,975          151,118 
---  --------------------------  ---------------  -----------  --------------- 
 24   Of which basic                           -            -                - 
       indicator approach 
---  --------------------------  ---------------  -----------  --------------- 
      Of which standardised 
 25    approach                        1,888,975    1,888,975          151,118 
---  --------------------------  ---------------  -----------  --------------- 
      Amounts below the 
       thresholds for 
       deduction (subject 
 27    to 250% risk weight)              843,598      842,465           67,488 
---  --------------------------  ---------------  -----------  --------------- 
 29   Total                           17,272,633   17,368,377        1,381,811 
---  --------------------------  ===============  ===========  =============== 
 

The rows not applicable to the Group are not presented in the table above.

The main changes in RWA are observed in line 2. The RWA movement observed in line 2 relates to the redistribution of the exposures to lower risk exposure classes. Particularly, (a) a significant decrease in balance sheet amounts in the higher risk exposure classes (exposures in default and higher-risk categories) due to repayments and intense increased provisioning, (b) a movement of exposure amounts from higher risk exposure classes (exposures in default and higher-risk categories) towards lower risk categories (Corporates, Retail, Secured by mortgages on immovable properties, and Other items) due to customer loan restructurings, new customer loans, and debt-for-property and debt-for-equity swaps deleveraging actions, and (c) increase in balance sheet amounts to exposures with central governments or central banks which carry 0% risk weight.

F.11.3 Standardised approach - Credit risk exposure and Credit Risk Mitigation (CRM) effects

The table below illustrates the effect of all CRM techniques applied in accordance with the CRR under the financial collateral comprehensive method.

 
                                      30 September               31 December 
                                          2017                       2016 
-----------------------------  -------------------------  ------------------------- 
                                      RWA and RWA                RWA and RWA 
                                         density                    density 
-----------------------------  -------------------------  ------------------------- 
 Exposure classes                  RWA       RWA density      RWA       RWA density 
-----------------------------  -----------  ------------  -----------  ------------ 
                                  EUR000          %          EUR000          % 
-----------------------------  -----------  ------------  -----------  ------------ 
 Central governments or 
  central banks                          -           0.0            -           0.0 
-----------------------------  -----------  ------------  -----------  ------------ 
 Regional government or 
  local authorities                  1,379          20.0          626          20.0 
-----------------------------  -----------  ------------  -----------  ------------ 
 Public sector entities                  1           0.0            1           0.0 
-----------------------------  -----------  ------------  -----------  ------------ 
 Multilateral development 
  banks                                  -           0.0            -           0.0 
-----------------------------  -----------  ------------  -----------  ------------ 
 International organisations             -           0.0            -           0.0 
-----------------------------  -----------  ------------  -----------  ------------ 
 Institutions                      275,238          28.1      318,843          30.1 
-----------------------------  -----------  ------------  -----------  ------------ 
 Corporates                      3,457,906          98.4    3,449,352          98.7 
-----------------------------  -----------  ------------  -----------  ------------ 
 Retail                          1,418,479          71.0    1,422,499          70.8 
-----------------------------  -----------  ------------  -----------  ------------ 
 Secured by mortgages on 
  immovable property             1,660,506          37.6    1,615,895          38.7 
-----------------------------  -----------  ------------  -----------  ------------ 
 Exposures in default            3,168,105         105.5    4,072,498         109.8 
-----------------------------  -----------  ------------  -----------  ------------ 
 Higher-risk categories          2,574,842         150.0    3,071,736         150.0 
-----------------------------  -----------  ------------  -----------  ------------ 
 Covered bonds                       8,709          10.0        1,167          10.0 
-----------------------------  -----------  ------------  -----------  ------------ 
 Collective investment 
  undertakings                          47         100.0           41         100.0 
-----------------------------  -----------  ------------  -----------  ------------ 
 Equity                            320,640         231.0      332,938         231.6 
-----------------------------  -----------  ------------  -----------  ------------ 
 Other items                     2,447,076         106.8    2,522,648         111.2 
-----------------------------  -----------  ------------  -----------  ------------ 
 Total                          15,332,928          70.5   16,808,244          80.0 
-----------------------------  ===========  ============  ===========  ============ 
 

Exposure classes with zero exposure values are not included in the table above.

The RWA density has significantly decreased since 31 December 2016 due to redistribution of the exposures to lower risk exposure classes. Particularly, (a) a significant decrease in balance sheet amounts in the higher risk exposure classes (exposures in default and higher-risk categories) due to repayments and intense increased provisioning, (b) a movement of exposure amounts from higher risk exposure classes (exposures in default and higher-risk categories) towards lower risk categories (Corporates, Retail, Secured by mortgages on immovable properties, and Other items) due to customer loan restructurings, new customer loans, and debt-for-property and debt-for-equity swaps deleveraging actions, and (c) increase in balance sheet amounts to exposures with central governments or central banks which carry 0% risk weight.

F.12 Leverage ratio

According to CRR Article 429, the leverage ratio, expressed as a percentage, is calculated as the capital measure divided by the total exposure measure of the Group.

The leverage ratio of the Group is presented below:

 
                           30 September   31 December 
                               2017           2016 
------------------------  -------------  ------------ 
 Transitional basis           EUR000        EUR000 
------------------------  -------------  ------------ 
 Capital measure (CET1)       2,145,261     2,727,997 
------------------------  =============  ============ 
 Total exposure measure      22,792,452    22,833,225 
------------------------  =============  ============ 
 Leverage ratio (%)                 9.4          11.9 
------------------------  =============  ============ 
 
 Fully loaded basis 
------------------------  -------------  ------------ 
 Capital measure (CET1)       2,046,997     2,611,563 
------------------------  =============  ============ 
 Total exposure measure      22,798,514    22,785,112 
------------------------  =============  ============ 
 Leverage ratio (%)                 9.0          11.5 
------------------------  =============  ============ 
 

F.13 Internal Capital Adequacy Assessment Process (ICAAP), Internal Liquidity Assessment Process (ILAAP), Pillar II and SREP

The Group prepared the ICAAP and ILAAP reports for the year 2016. Both reports were approved by the Board of Directors and have been submitted to the ECB in April 2017.

The Group also undertakes a quarterly review of its ICAAP results. During the quarterly review of the ICAAP, the Group's risk profile and risk management policies and processes are reviewed and any changes since the full ICAAP exercise are taken into consideration. The quarterly review identifies whether the Group is exposed to new risks and assesses the adequacy of capital resources in order to cover its risks, as these have evolved (compared to the full ICAAP exercise). Given completion of the full ICAAP report in April 2017, one quarterly review took place in the third quarter of 2017, covering the period up to end of June 2017, and another one will take place in the fourth quarter of 2017 covering the period up to end of September 2017.

A quarterly review is also performed for the ILAAP through quarterly stress tests submitted to the Assets and Liabilities Committee (ALCO) and Board Risk Committee, as from 2016. During the quarterly review, the liquidity risk drivers are assessed and, if needed, the stress test assumptions are amended accordingly. The quarterly review identifies whether the Group has an adequate liquidity buffer to cover the stress outflows.

The ECB, as part of its supervisory role, has been conducting the SREP and onsite inspections on the Group. SREP is a holistic assessment of, amongst other things, the Group's business model, internal governance and institution-wide control arrangements, risks to capital and adequacy of capital to cover these risks and risks to liquidity and adequacy of liquidity resources to cover these risks. The objective of the SREP is for the ECB to form an up-to-date supervisory view of the Group's risks and viability and to form the basis for supervisory measures and dialogue with the Group. Additional capital and other requirements could be imposed on the Group as a result of these supervisory processes, including a revision of the level of Pillar II add-ons as the Pillar II add-on capital requirements are a point-in-time assessment and therefore subject to change over time.

G. Definitions & Explanations

 
 Accelerated            Following the Regulation (EU) 2016/445 
  phase-in               of the ECB of 14 March 2016 on the exercise 
  period                 of options and discretions available in 
                         Union law (ECB/2016/4), the DTA phase-in 
                         period was reduced from 10 to 5 years, 
                         with effect as from the reporting of 31 
                         December 2016. The applicable rate of 
                         the DTA phase-in is 60% for 2017, 80% 
                         for 2018 and 100% for 2019 (fully phased-in). 
 
 Accumulated            Comprise (i) provisions for impairment 
  provisions             of customer loans and advances, (ii) the 
                         fair value adjustment on initial recognition 
                         of loans acquired from Laiki Bank, and 
                         (iii) provisions for off-balance sheet 
                         exposures disclosed on the balance sheet 
                         within other liabilities. 
 
 Advisory,              Comprise mainly: 1) fees of external advisors 
  VEP and other          in relation to: (i) disposal of operations 
  restructuring          and non-core assets, (ii) customer loan 
  costs                  restructuring activities which are not 
                         part of the effective interest rate and 
                         (iii) the listing on the London Stock 
                         Exchange and 2) voluntary exit plan cost. 
 
 AT1                    AT1 (Additional Tier 1) is defined in 
                         accordance with Articles 51 and 52 of 
                         the Capital Requirements Regulation (EU) 
                         No 575/2013. 
 
 CET1 capital           CET1 capital ratio (transitional basis) 
  ratio (transitional    is defined in accordance with the Basel 
  basis)                 II requirements. 
 
 CET1 fully             CET1 fully loaded is defined in accordance 
  loaded                 with the Capital Requirements Regulation 
                         (EU) No 575/2013. 
 
 Contribution           Relates to the contribution made to the 
  to SRF                 Single Resolution Fund. 
 
 Core strategy          This is an unleveraged, low-risk/low-potential 
                         return strategy with predictable cash 
                         flows. Such fund will generally invest 
                         in stable, fully leased, multi-tenant 
                         properties within strong, diversified 
                         metropolitan areas. 
 Core+ strategy         This is a moderate-risk/ moderate-return 
                         strategy. Such fund will generally invest 
                         in core properties; however, many of these 
                         properties will require some form of enhancement 
                         or value-added element. 
 
 Cost to Income         Cost-to-income ratio is the total staff 
  ratio                  costs and other operating expenses excluding 
                         restructuring costs divided by total income, 
                         excluding gains/(losses) on disposals 
                         of non-core assets. Restructuring costs 
                         amount to EUR20.7 mn, EUR13.8 mn, EUR7.3 
                         mn, EUR114.3 mn and EUR98.3 mn for the 
                         nine months ended 30 September 2017, the 
                         six months ended 30 June 2017, for the 
                         three months ended 31 March 2017, for 
                         the year ended 31 December 2016 and for 
                         the nine months ended 30 September 2016, 
                         respectively. Gains on disposal of non-core 
                         assets pre-tax was EUR0 mn, EUR0 mn, EUR0 
                         mn, EUR59.2 mn and EUR59.2 mn for the 
                         nine months ended 30 September 2017, for 
                         the six months ended 30 June 2017, for 
                         the three months ended 31 March 2017, 
                         for the year ended 31 December 2016 and 
                         for the nine months ended 30 September 
                         2016, respectively. 
 
 Data from              The latest data was published on 14 November 
  the Statistical        2017. 
  Service of 
  the Republic 
  of Cyprus 
 
 Deferred               The DTA adjustments relate to Deferred 
  Tax Asset              Tax Assets totalling EUR384 mn and recognised 
  adjustments            on tax losses totalling EUR3.1 bn and 
                         can be set off against future profits 
                         of the Bank until 2028 at a tax rate of 
                         12.5%. There are tax losses of c. EUR8.5 
                         bn for which no deferred tax asset has 
                         been recognised. The recognition of deferred 
                         tax assets is supported by the Bank's 
                         business forecasts and takes into account 
                         the recoverability of the deferred tax 
                         assets within their expiry period. 
 
 Earnings               The preliminary 2018 guidance for the 
  per Share              earnings per share (EPS) does not include 
  (EPS)                  the impact of any unplanned or unforeseen 
                         risk reduction trades, or macro events. 
 
 ECB                    European Central Bank 
 
 Gross loans            Gross loans are reported before the fair 
                         value adjustment on initial recognition 
                         relating to loans acquired from Laiki 
                         Bank (calculated as the difference between 
                         the outstanding contractual amount and 
                         the fair value of loans acquired) amounting 
                         to EUR721 mn at 30 September 2017 (compared 
                         to EUR812 mn at 30 June 2017). 
 
 
 
 Group               The Group consists of Bank of Cyprus Holdings 
                      Public Limited Company, "BOC Holdings", 
                      its subsidiary Bank of Cyprus Public Company 
                      Limited, the "Bank" and the Bank's subsidiaries. 
 
 IFRS 9 assessment   The IFRS 9 assessment is a "point in time" 
                      estimate and is not a forecast. The actual 
                      effect of the implementation of IFRS 9 
                      on the Bank and the Group could vary significantly 
                      from these estimates. The Bank continues 
                      to refine models, methodologies and controls, 
                      and monitor regulatory and other developments 
                      in advance of IFRS 9 adoption on 1 January 
                      2018. All estimates are based on the Bank's 
                      current interpretation of the requirements 
                      of IFRS 9, reflecting industry guidance 
                      and discussions to date. 
 
 Leverage            The leverage ratio is the ratio of tangible 
  ratio               total equity to total assets for the relevant 
                      period. 
 
 Loans in            Loans in arrears for more than 90 days 
  arrears for         (90+ DPD) are defined as loans past-due 
  more than           for more than 90 days and loans that are 
  90 days (90+        impaired (impaired loans are those (i) 
  DPD)                for which a provision for impairment has 
                      been recognised on an individual basis 
                      or (ii) for which incurred losses existed 
                      at their initial recognition or (iii) 
                      customers in Debt Recovery). 
 
 Loans in            90+ DPD ratio means loans in arrears for 
  arrears for         more than 90 days (90+ DPD) (as defined) 
  more than           divided by gross loans (as defined). 
  90 days (90+ 
  DPD) ratio 
 
 (Loss)/profit       (Loss)/profit after tax excludes advisory, 
  after tax           VEP and other restructuring costs, as 
  and before          well as net gains on disposal of non-core 
  restructuring       assets. 
  costs 
 
 Market Shares       Both deposit and loan market shares are 
                      based on data from the Central Bank of 
                      Cyprus. 
 
 Net fee and         Net fee and commission income over total 
  commission          income is the fee and commission income 
  income over         divided by total income, excluding gains/(losses) 
  total income        on disposals of non-core assets. Gains 
                      on disposal of non-core assets pre-tax 
                      was EUR0 mn, EUR0 mn, EUR0 mn, EUR59.2 
                      mn and EUR59.2 mn for the nine months 
                      ended 30 September 2017, for the six months 
                      ended 30 June 2017, for the three months 
                      ended 31 March 2017, for the year ended 
                      31 December 2016 and for the nine months 
                      ended 30 September 2016, respectively. 
                      The ratio of 17% for 2016 excludes non-recurring 
                      fees of approximately EUR7 mn. 
 
 Net Interest        Net interest margin is calculated as the 
  Margin              net interest income (annualised) divided 
                      by the average interest earning assets. 
                      Interest earning assets include: cash 
                      and balances with central banks, plus 
                      loans and advances to banks, plus net 
                      customer loans and advances, plus investments 
                      (excluding equities and mutual funds) 
                      and derivatives. 
 
 Net loans           Loans and advances net of accumulated 
  and advances        provisions 
 
 Net loan            Net loan to deposits ratio is calculated 
  to deposit          as the net loans and advances to customers 
  ratio               divided by customer deposits, including 
                      loans and deposits held for sale. 
 
 Non-performing      In 2014 the European Banking Authority 
  exposures           (EBA) published its reporting standards 
  (NPEs)              on forbearance and non-performing exposures 
                      (NPEs). According to the EBA standards, 
                      a loan is considered an NPE if: (i) the 
                      debtor is assessed as unlikely to pay 
                      its credit obligations in full without 
                      the realisation of the collateral, regardless 
                      of the existence of any past due amount 
                      or of the number of days past due, or 
                      (ii) the exposures are impaired i.e. in 
                      cases where there is a specific provision, 
                      or (iii) there are material exposures 
                      which are more than 90 days past due, 
                      or (iv) there are performing forborne 
                      exposures under probation for which additional 
                      forbearance measures are extended, or 
                      (v) there are performing forborne exposures 
                      under probation that present more than 
                      30 days past due within the probation 
                      period. The NPEs are reported before the 
                      deduction of accumulated provisions (as 
                      defined). 
 
 NPE ratio           NPEs ratio is calculated as the NPEs as 
                      per EBA (as defined) divided by gross 
                      loans (as defined). 
 
 Operating           Comprises profit before total provisions 
  profit              and impairments (as defined), share of 
                      profit from associates and joint ventures, 
                      tax, profit attributable to non-controlling 
                      interests, advisory, VEP and other restructuring 
                      costs, and net gains on disposal of non-core 
                      assets (where applicable). 
 
 
 
 Operating               Operating profit return on average assets 
  profit return           is calculated as the operating profit 
  on average              divided by the average of total assets 
  assets                  for the relevant period. 
 
 Phased-in               In accordance with the legislation in 
  Capital Conservation    Cyprus which has been set for all credit 
  Buffer (CCB)            institutions, the applicable rate of the 
                          CCB is 1.25% for 2017, 1.875% for 2018 
                          and 2.5% for 2019 (fully phased-in). 
 
 Proposal                Proposal for a Regulation of the European 
  of the Council          Parliament and of the Council amending 
  of the European         Regulation (EU) No 575/2013 as regards 
  Union                   the transitional period for mitigating 
                          the impact on own funds of the introduction 
                          of IFRS 9 and the large exposures treatment 
                          of certain public sector exposures denominated 
                          in non-domestic currencies of Member States 
                          http://data.consilium.europa.eu/doc/document/ST-9480-2017-INIT/en/pdf 
 
 Provision               The provision charge comprises provisions 
  charge                  for impairments of customer loans, net 
                          of gain/(loss) on derecognition of loans 
                          and advances to customers and changes 
                          in expected cash flows. 
 
 Provisioning            Provisioning charge (cost of risk) (year 
  charge (cost            to date) is calculated as the provisions 
  of risk)                for impairment of customer loans and provisions 
                          for off-balance sheet exposures, net of 
                          gain on derecognition of loans and advances 
                          to customers and changes in expected cash 
                          flows divided by average gross loans (the 
                          average balance calculated as the average 
                          of the opening balance and the closing 
                          balance). The ratios for the nine months 
                          ended 30 September 2017 and for the six 
                          months ended 30 June 2017 are annualised, 
                          noting that the additional provisions 
                          of c.EUR500 mn are included in the calculation 
                          of Cost of Risk but are not annualised. 
 
 Provisioning            Provisioning coverage ratio for 90+ DPD 
  coverage                is calculated as the accumulated provisions 
  ratio for               (as defined) over 90+ DPD (as defined). 
  90+ DPD 
 
 Provisioning            Provisioning coverage ratio for 90+ DPD 
  coverage                is calculated as the accumulated provisions 
  ratio for               (as defined) divided by 90+DPD (as defined), 
  90+ DPD calculated      after the addition of total contractual 
  with reference          interest due of those loans to both to 
  to the contractual      the numerator and denominator. 
  balances 
  of customers 
 
   Provisioning            Provisioning coverage ratio for NPEs is 
   coverage                calculated as accumulated provisions (as 
   ratio for               defined) over NPEs (as defined). 
   NPEs 
 
 Provisioning            Provisioning coverage ratio for NPEs is 
  coverage                calculated as accumulated provisions (as 
  ratio for               defined) over NPEs (as defined), after 
  NPEs calculated         the addition of total contractual interest 
  with reference          due of those loans to both to the numerator 
  to the contractual      and denominator. 
  balances 
  of customers 
 
 Quarterly               Average of interest earning assets as 
  average interest        at the beginning and end of the relevant 
  earning assets          quarter. Interest earning assets include: 
                          cash and balances with central banks, 
                          plus loans and advances to banks, plus 
                          net customer loans and advances, plus 
                          investments (excluding equities and mutual 
                          funds) and derivatives. 
 
 Special levy            Relates to the special levy on deposits 
                          of credit institutions in Cyprus. 
 
 The remaining           Comprises net foreign exchange gains, 
  component               net gains on financial instrument transactions, 
  of non-interest         gains/(losses) from revaluation and disposal 
  income                  of investment properties and on disposal 
                          of stock of properties, and other income. 
 
 Total Capital           Total capital ratio is defined in accordance 
  ratio                   with the Capital Requirements Regulation 
                          (EU) No 575/2013. 
 
 Total income            Total income comprises net interest income 
                          and non-interest income. 
 
 Total provisions        Total provisions and impairments comprise 
  and impairments         provision charge (as defined), plus provisions 
                          for litigation and regulatory matters 
                          plus impairments of other financial and 
                          non-financial assets. 
 
 
 
 Underlying   Statutory basis adjusted for certain items 
  basis        as detailed in the Basis of Preparation. 
 
 Write offs   Loans together with the associated provisions 
               are written off when there is no realistic 
               prospect of future recovery. Partial write-offs, 
               including non-contractual write-offs, 
               may occur when it is considered that there 
               is no realistic prospect for the recovery 
               of the contractual cash flows. In addition, 
               write-offs may reflect restructuring activity 
               with customers and are part of the terms 
               of the agreement and subject to satisfactory 
               performance. 
 

Basis of Presentation

This announcement covers the results of Bank of Cyprus Holdings Public Limited Company, "BOC Holdings" or "the Company", its subsidiary Bank of Cyprus Public Company Limited, the "Bank" and together with the Bank's subsidiaries, the "Group", for the nine months ended 30 September 2017.

At 31 December 2016, the Bank was listed on the CSE and the Athens Exchange. On 18 January 2017, BOC Holdings, incorporated in Ireland, was introduced in the Group structure as the new holding company of the Bank. On 19 January 2017, the total issued share capital of BOC Holdings was admitted to listing and trading on the LSE and the CSE. As a result of this corporate change, the comparative information for 2016 and as at 31 December 2016 are presented for the Bank together with its subsidiaries.

Financial information presented in this announcement is not the statutory financial statements of BOC Holdings. BOC Holdings' most recent statutory financial statements for the purposes of Chapter 4 of Part 6 of the Companies Act 2014 of Ireland for the period 11 July 2016 to 31 December 2016, upon which the auditors have given an unqualified audit report (with emphasis of matter on material uncertainty related to going concern), were published on 27 April 2017 and have been annexed to the annual return and delivered to the Registrar of Companies of Ireland.

Statutory basis: Statutory information is set out on pages 18-22. However, a number of factors have had a significant effect on the comparability of the Group's financial position and results. Accordingly, the results are also presented on an underlying basis.

Underlying basis: The statutory results are adjusted for certain items to allow a comparison of the Group's underlying performance, as described on page 23.

The financial information included in this announcement is neither reviewed nor audited by the Group's external auditors.

This announcement and the presentation of the Financial Results of the Group for the nine months ended 30 September 2017 have been posted on the Group's website www.bankofcyprus.com (Investor Relations/Financial Results).

Definitions: The Group uses a number of definitions in the discussion of its business performance and financial position which are set out in section G.

The Financial Results of the Group are presented in Euro (EUR) and all amounts are rounded as indicated. A comma is used to separate thousands and a dot is used to separate decimals.

Forward Looking Statements

This document contains certain forward-looking statements which can usually be identified by terms used such as "expect", "should be", "will be" and similar expressions or variations thereof. These forward-looking statements include, but are not limited to, statements relating to the Group's intentions, beliefs or current expectations and projections about the Group's future results of operations, financial condition, liquidity, performance, prospects, anticipated growth, provisions, impairments, strategies and opportunities. By their nature, forward-looking statements involve risk and uncertainty because they relate to events, and depend upon circumstances, that will or may occur in the future. Factors that could cause actual business, strategy and/or results to differ materially from the plans, objectives, expectations, estimates and intentions expressed in such forward-looking statements made by the Group include, but are not limited to: general economic and political conditions in Cyprus and other EU Member States, interest rate and foreign exchange fluctuations, legislative, fiscal and regulatory developments and information technology, litigation and other operational risks. Should any one or more of these or other factors materialise, or should any underlying assumptions prove to be incorrect, the actual results or events could differ materially from those currently being anticipated as reflected in such forward looking statements. The forward-looking statements made in this document are only applicable as from the date of publication of this document. Except as required by any applicable law or regulation, the Group expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward looking statement contained in this document to reflect any change in the Group's expectations or any change in events, conditions or circumstances on which any statement is based.

Contacts

For further information please contact:

Investor Relations

+ 357 22 122239

investors@bankofcyprus.com

The Bank of Cyprus Group is the leading banking and financial services group in Cyprus, providing a wide range of financial products and services which include retail and commercial banking, finance, factoring, investment banking, brokerage, fund management, private banking, life and general insurance. The Bank of Cyprus Group operates through a total of 123 branches, of which 121 operate in Cyprus, 1 in Romania and 1 in the United Kingdom*. Bank of Cyprus also has representative offices in Russia, Ukraine and China. The Bank of Cyprus Group employs 4,319 staff worldwide. At 30 September 2017, the Group's Total Assets amounted to EUR22.9 bn and Total Equity was EUR2.6 bn. The Bank of Cyprus Group comprises Bank of Cyprus Holdings Public Limited Company, its subsidiary Bank of Cyprus Public Company Limited and its subsidiaries.

*Bank of Cyprus UK Ltd has re-designated 3 locations from Branches to Business Centres, whilst opening a further 4 Business Centres across the UK, as part of its ongoing geographic diversification strategy.

This information is provided by RNS

The company news service from the London Stock Exchange

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