Adept4 Share Discussion Threads

[beeks of arabia] 25/11/2019 09:40

Can someone let Chimers know he is wanted on the IDE thread?

[freddie01] 25/11/2019 09:31

What is 1st and 2nd line support?

As a general breakdown, the roles are defined as:-
1st Line Support – Generally Helpdesk – Job titles such as Helpdesk Operator, First Line Support, IT Call Desk. - This role is generally phone or sometimes internet support based. Onsite requests are usually passed to the 2nd Line Support personnel.

Morning guys.

[bullrun1] 25/11/2019 09:25

Morning chaps, looking very interesting.

[moneymunch] 25/11/2019 07:37

Activity

CloudCoCo is hiring 1st and 2nd line Technical support heroes (Based near Warrington or Leeds) to come and join our revolution in the IT industry. ...

Shared by Mark Halpin

[chimers] 24/11/2019 23:08

Looking good , hold on tight!! ;)

[moneymunch] 24/11/2019 18:41

The New Connection between MLL and 8×8

MLL has been moving through a period of consistent growth recently. The brand was named a supplier on the Crown Commercial Service government framework. This means that through the partnership with 8×8, the X Series will now be available to a huge public sector environment. 8×8 and MLL Telecom are in the perfect position to help public sector groups digitally transform.

The new collaboration, which has been in place for two months, has already generated a host of exciting business opportunities. MLL has developed its link to the Suffolk County Council. The expanded relationship will now include an additional service area with a 200-seat contact centre service. Additionally, MLL telecom has appreciated the hands-on training offered through the sales process. The support team at 8×8 is advising MLL customers on how to use the X Series to their full advantage, so that they can get the best return on their investment.

Director of Products at MLL Telcom, Darren Hogan said that as a principal, the company is very strict when it comes to conducting its supplier partnering strategies. The brand has a complex selection process in place to make sure that it’s working with a select group of partners that share its ambition to deliver the best selection of digital solutions for customers.

[moneymunch] 23/11/2019 14:37

The more you look, the more I reckon the CloudCoCo Group are all set for major expansion and growth. News of CLCO's formal listing must be very close and disclosure of material news on new business and new client contracts will surely follow. Gla :-)

[moneymunch] 23/11/2019 12:17

Government

We're the people that the large System Integrators don't want you to speak to.

We have on multiple occasions replaced the large, expensive and slow SI community and provided a much better solution at a lower price with much more effective account ownership.

Crown Hosting Migration

Our experienced team will migrate you quickly and safely into Crown Hosting, which will move you one step closer to true digital transformation whilst lowering your current hosting costs.

Think of Crown Hosting as a potential 'transit lounge' to the greater cloud.

We firmly believe, for Government hosting, that these are the most appropriate
and secure hosting facilities available.

SPEAK TO A CROWN HOSTING EXPERT TODAY

...........................


Healthcare IT.

GET WELL and then GET FITTER.

We were behind the transformation of SPINE2, eRS, SUS and elements of Genomics.

We were also behind the HSCN Peering Exchange.

We now help you leverage that shiny new secure network....oh and we've collaborated with the very best.

DOCTOR COCO, MAKE MY IT HEALTHIER

"CloudCoCo and MLL Telecom coming together makes absolutely perfect sense"

Leading Health organisation

CloudCoCo and MLL Telecom have signed a strategic collaboration partnership to bring both parties deep level of health expertise together. This will provide the rapidly evolving Health Sector with the UK's most capable delivery partner of HSCN connectivity, alongside CloudCoCo who have brought their freshness, disruptive thinking, historical health experience and large collaborative ecosystem to the sector. Talented people, working together to help patients get better healthcare.

........................

We've made it easy to work with us on every framework you'll need


WE'LL EVEN GIVE YOU FRAMEWORK ADVICE FOR FREE SHOULD YOU NEED IT.

We Work with organisations of all sizes, Central Government Departments, Local Authorities, Blue Light services, Education, Housing, Healthcare/NHS, and more. Ask the team at CloudCoCo about some of the projects that it's undertaken through these framework. We think you might be mildy impressed.

We have selected our G-Cloud Service offerings carefully,based on our immense experience of helping Government and Health care do some amazing things through the very successful buying framework.

We have specialist resources that could help your public sector body buy, design, build and deliver digital outcomes using an agile approach. The DOS framework is perfect for you to engage with CloudCoCo.

[moneymunch] 22/11/2019 15:46

Freddie01 posted the following 23rd October, and so maybe a clue that CLCO's formal listing will happen 1st December, and so news this Monday i reckon if that's the plan. Gla ;-)


Adept4
@Adept4
Coming soon. Adept4 plc to rebrand as CloudCoCo plc. Please follow
@cloudcoco1
. Mark Halpin is proud to now be responsible for such an incredibly talented team of people in Warrington and Leeds. This page will be de-activated at the end of November

#Thefuturestartsnow

[moneymunch] 22/11/2019 15:20

Given CloudCoCo's unique approach to business and ethos on customer satisfaction, one can imagine they will do very well as a fast tracked supplier on YPO's £400m Data Center Framwork. Gla ;-)

CloudCoCo

Do your current I.T. suppliers need some real competition ?

We believe in making the impossible possible. We know most UK Managed Service Providers are blinkered to their own assets. We know they take too long to respond. We know they don't communicate effectively.We know they care about themselves more than you. We were formed to walk through walls for you and always to do as we said we would do.

Test out our responsiveness today.

......................................


Why customer service matters in the public sector

Written by YPO on 11 November 2019

Jo Marshall, Executive Director at YPO explores the value of the customer experience

...................

At YPO we’ve made it our mission to ensure that excellent customer service is at the heart of what we do. We are committed to customer service excellence and are one of only a handful of public bodies to be a member of the Institute for Customer Service (ICS). Indeed, our results for the 2019 UK Customer Satisfaction Index (UKCSI) Business Benchmarking Survey are testimony to the way in which the business has adopted a customer-centric approach to business strategy. YPO has scored 87.8 out of 100 against the UK average of 77.7 in its UKCSI business benchmarking results.

The UKCSI survey shows the factors that matter most to UK customers, and YPO is leading the way in the public sector as it continues to action these valuable insights whilst also assessing its performance in those areas.

Excellence in procurement

Although product and price are important, we need to change perceptions about procurement and the value it can bring to the organisation. One way is to help suppliers and stakeholders in the business really think about the business needs.

While public sector budgets are becoming tighter year on year, customers are increasingly looking for added value from the companies and organisations that serve them.

In the latest UKCSI we also saw fresh research into customer priorities – the aspects of customer experience that are most important to customers.

The results show that employees’ friendliness, helpfulness and competence, as well as speed of service, have become even more important. Ease of doing business and dealing with problems effectively have also increased in importance. Moreover, these are the aspects of customer service that differentiate the highest performing organisations from the rest.

.................

[acuransx] 21/11/2019 22:52

Hey Chimers long time Mr IDE man......yes we all are on the same side....hopefully hits double figures very soon ....GLA!!!!

[chimers] 21/11/2019 20:42

You wont manage that by arguing and fighting with the people on the same side.

[acuransx] 21/11/2019 20:16

Im not ramping.....just want it to get to 30p...very happy ;)

[moneymunch] 21/11/2019 18:32

Lol.....Carry on with your 10p ramp....Double figures more than possible with good newsflow on new client contracts and a positive trading update or two on increased revenues and profit, in the coming weeks and months ahead... On and UP!!! Gl ;-)

[acuransx] 21/11/2019 17:48

Ok money munch il give it a rest...GLA....!!!! Everyone stay well... :)

[moneymunch] 21/11/2019 16:58

Looks like he averaged down to give him his dues...On and UP...Tick Tock...:-)

acuransx - 31 Oct 2019 - 11:29:30 - 845 of 1035AD4 I SHOULD COCO!! - AD4

Ive sold all my dodgy flop shares and plunged them all into ad4...hoping for a good 10p from my 1.4...

[moneymunch] 21/11/2019 16:55

Is that £15k or just 15k shares??? :-)

[moneymunch] 21/11/2019 16:51

Lol...you can see why he's upset here at the moment and no doubt blames everyone because he's down...the share price opened 3.4p 21st October....Gla :-)

acuransx - 21 Oct 2019 - 14:47:07 - 367 of 1033AD4 I SHOULD COCO!! - AD4

Im holding onto my premium 15k at 2.77

[acuransx] 21/11/2019 16:49

Nah mate....dont you worry just sit back and stay quite...mind your own business

[bullrun1] 21/11/2019 15:19

Oh dear, have you been drinking shandy by any chance

[acuransx] 21/11/2019 14:54

Shut up bullrun...mind your own business ..there a good sissy boy