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Share Name | Share Symbol | Market | Type |
---|---|---|---|
JP Morgan Chase and Co | NYSE:JPM | NYSE | Common Stock |
Price Change | % Change | Share Price | High Price | Low Price | Open Price | Shares Traded | Last Trade | |
---|---|---|---|---|---|---|---|---|
-0.35 | -0.17% | 209.84 | 211.70 | 209.01 | 211.14 | 7,807,588 | 01:00:00 |
Americans love mobile technology and digital banking more than ever, Chase survey shows
We know Americans love their mobile phones, but more than their wedding ring?
This Smart News Release features multimedia. View the full release here: http://www.businesswire.com/news/home/20160620005160/en/
A new survey from Chase reveals that consumers are more knowledgeable and comfortable with digital banking than ever before, conducting many of their everyday account transactions online and with their mobile phones. (Graphic: Business Wire)
Absolutely, according to a recent Chase survey of 1,500 adults:
“We saw consumers really step up their use of digital banking tools – especially mobile apps – in the last year,” said Donna Vieira, Chief Marketing Officer of Consumer Banking at Chase. “We continue to enhance our digital banking services to let customers bank how, when and where they want.”
Consumers tap in more
Many more consumers are using technology to bank more easily than last year.
Not just the Millennials
Of course, Millennials have their hands wrapped around their mobile phones. But GenXers and Boomers are becoming more aware of tools on their mobile banking app:
Know they can Millennials GenXers Boomers View account balances 93% up 18% 84% up 18%71%
up 16% Pay bills 85% up 20% 79% up 19% 70% up 20% Transfer money 91% up 25% 80% up 22% 66% up 17%No wallet, no problem
Nearly half said they would leave their wallet at home if a digital wallet would do the trick.
In fact, two in five (40%) have either lost or forgotten their debit or credit card when they needed it most.
More bank for the buck
Chase continues to enhance its digital banking technology to meet customers’ needs.
Chase offers its digital services in English and Spanish. For more information in English, visit chase.com/wayyoubank. For more information in Spanish, visit chase.com/DominaTusFinanzas.
About the Survey
To uncover insights around digital banking knowledge and habits of Americans, Chase conducted a telephone and online survey. The telephone survey is among a nationally representative sample of 1,008 adults (18 years old and older) living in the continental United States. The online survey is among a nationally representative sample of 1,500 adults (18 years old and older) living in the continental United States, with an oversample to obtain 200 respondents in the following cities: New York, Los Angeles, Chicago, Dallas, Phoenix, Columbus, Miami, and San Diego. The surveys were conducted between April 19th and April 26th with a margin of error of +/- 3 percent at the national level and +/-7 percent at the local market level with a 95% confidence level.
About Chase
Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.4 trillion and operations worldwide. Chase serves nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,300 branches, 15,500 ATMs, mobile, online and by phone. For more information, go to Chase.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20160620005160/en/
ChaseMichael Fusco, 212-270-5089michael.f.fusco@jpmchase.com
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