User Notice: The site will be occasionally unavailable due to scheduled maintenance this weekend. Please accept our apologies for any inconvenience.

Buy
Sell
Share Name Share Symbol Market Type
Caterpillar Inc NYSE:CAT NYSE Common Stock
  Price Change % Change Share Price High Price Low Price Open Price Shares Traded Last Trade
  4.16 1.75% 241.23 241.89 233.16 235.69 3,327,953 00:59:26

Top Companies for Customer Satisfaction -- Journal Report

16/02/2021 4:57pm

Dow Jones News


Caterpillar (NYSE:CAT)
Historical Stock Chart


From Feb 2021 to May 2021

Click Here for more Caterpillar Charts.

International Business Machines Corp. is No. 1 for customer satisfaction among companies in the latest Management Top 250 ranking, followed by Caterpillar Inc. and Agilent Technologies Inc.

The annual Management Top 250 ranking, developed by the Drucker Institute, measures corporate effectiveness by examining performance in five categories: customer satisfaction, employee engagement and development, innovation, social responsibility and financial strength.

IBM ranks third overall and posted the biggest increase in overall score for any company in the Management Top 250. Caterpillar is ranked No. 32 overall, and Agilent is No. 53. In addition to IBM, two other companies in the top 10 overall also made the top 10 for customer satisfaction -- Procter & Gamble Co., No. 8 overall, and Cisco Systems Inc., No. 6 overall.

Cisco is also in the top 10 for social responsibility and financial strength, IBM is in the top 10 for innovation as well as customer satisfaction, and Accenture PLC made the top 10 for both customer satisfaction and social responsibility.

In the coming weeks we'll take a look at the leaders in the other ranking categories and the companies whose scores improved the most from the previous year in each category. You can explore the full, detailed rankings here, and a list of the Management Top 250 all-stars, companies that excelled in all five categories, here.

-- Gerard Yates

 

(END) Dow Jones Newswires

February 16, 2021 11:42 ET (16:42 GMT)

Copyright (c) 2021 Dow Jones & Company, Inc.

1 Year Caterpillar Chart

1 Year Caterpillar Chart

1 Month Caterpillar Chart

1 Month Caterpillar Chart
ADVFN Advertorial
Your Recent History
NYSE
CAT
Caterpilla..
Register now to watch these stocks streaming on the ADVFN Monitor.

Monitor lets you view up to 110 of your favourite stocks at once and is completely free to use.

By accessing the services available at ADVFN you are agreeing to be bound by ADVFN's Terms & Conditions

P: V:gb D:20210508 08:58:00