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WPG Worldpay Grp

435.40
0.00 (0.00%)
25 Apr 2024 - Closed
Delayed by 15 minutes
Share Name Share Symbol Market Type Share ISIN Share Description
Worldpay Grp LSE:WPG London Ordinary Share GB00BYYK2V80 ORD 3P
  Price Change % Change Share Price Bid Price Offer Price High Price Low Price Open Price Shares Traded Last Trade
  0.00 0.00% 435.40 434.50 434.80 0.00 01:00:00
Industry Sector Turnover Profit EPS - Basic PE Ratio Market Cap
0 0 N/A 0

Worldpay Group PLC Annual Financial Report (4368B)

04/04/2017 8:59am

UK Regulatory


Worldpay (LSE:WPG)
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TIDMWPG

RNS Number : 4368B

Worldpay Group PLC

04 April 2017

4 April 2017

Worldpay Group plc

(the "Company")

Annual Report and Accounts 2016 and Annual General Meeting 2017

The Company announces that today it has released the below listed documents:

-- Annual Report and Accounts 2016 for the financial year ended 31 December 2016 ("Annual Report and Accounts 2016");

   --     Notice of the Annual General Meeting 2017 ("AGM"); and 
   --     Form of Proxy for the AGM. 

In accordance with Listing Rule 9.6.1R, these documents have been submitted to the National Storage Mechanism and will shortly be available for inspection at www.morningstar.co.uk/uk/nsm.

The Annual Report and Accounts 2016 and the Notice of Meeting 2017 can also be viewed on the Company's corporate website at http://investors.worldpay.com.

The AGM is scheduled to be held at 11.00 on Wednesday 10 May 2017 at the offices of Allen & Overy LLP, 1 Bishops Square, London, E1 6AD.

The information contained in the Appendix below, which is extracted from the Annual Report and Accounts 2016, is included solely for the purposes of complying with Disclosure and Transparency Rule ("DTR") 6.3.5R. The information should be read in conjunction with the Company's Full Year Results Announcement made on 7 March 2017. This announcement and the Full Year Results Announcement together constitute the material required by DTR 6.3.5R to be communicated to the media in unedited full text. This material is not a substitute for reading the full Annual Report and Accounts 2016. Page numbers and cross references in the extracted information refer to page numbers and cross references in the Annual Report and Accounts 2016.

 
  Investor relations: 
   Charles King, Investor 
   Relations Director 
   Media:                        Tel: +44 (0) 
   Claire Hardy, Head of         203 664 6171 
   External Communications       Tel: +44 (0) 
   James Murgatroyd / Andrew     203 664 4902 
   Hughes, Finsbury              Tel: +44 (0) 
                                 207 251 3801 
 

Group Company Secretary:

   Derek Woodward, Group Company Secretary              Tel: +44 (0) 7342 082 043 

About Worldpay Group plc

Worldpay (LSE: WPG) is a leader in global payments. We provide an extensive range of technology-led payment products and services to over 400,000 customers, enabling their businesses to grow and prosper. We manage the increasing complexity of the payments landscape for our customers, allowing them to accept the widest range of payment types around the world. Using our network and technology, we are able to process payments from geographies covering 99% of global GDP, across 146 countries and 126 currencies. We help our customers to accept more than 300 different payment types. http://investors.worldpay.com/

Appendix

Statement of Directors' responsibilities

The Directors are responsible for preparing the Annual Report and Accounts and the Group and parent Company financial statements in accordance with applicable law and regulations.

Company law requires the Directors to prepare Group and parent Company financial statements for each financial year. Under that law they are required to prepare the Group financial statements in accordance with IFRS as adopted by the EU and applicable law and have elected to prepare the parent Company financial statements in accordance with UK Accounting Standards, including FRS 101 Reduced Disclosure Framework.

Under company law the Directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the Group and parent Company and of their profit or loss for that period. In preparing each of the Group and parent Company financial statements, the Directors are required to:

   --     Select suitable accounting policies and then apply them consistently; 
   --     Make judgements and estimates that are reasonable and prudent; 

-- For the Group financial statements, state whether they have been prepared in accordance with IFRSs as adopted by the EU;

-- For the parent Company financial statements, state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the parent Company financial statements; and

-- Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Group and the parent Company will continue in business.

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the parent Company's transactions and disclose with reasonable accuracy at any time the financial position of the parent Company and enable them to ensure that its financial statements comply with the Companies Act 2006. They have general responsibility for taking such steps as are reasonably open to them to safeguard the assets of the Group and to prevent and detect fraud and other irregularities.

Under applicable law and regulations, the Directors are also responsible for preparing a Strategic report, Directors' report, Directors' Remuneration report and Corporate governance statement that complies with that law and those regulations.

The Directors are responsible for the maintenance and integrity of the corporate and financial information included on the Company's website. Legislation in the UK governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

Responsibility statement of the Directors in respect of the annual financial report

We confirm that to the best of our knowledge:

-- The financial statements, prepared in accordance with the applicable set of accounting standards, give a true and fair view of the assets, liabilities, financial position and profit or loss of the Company and the undertakings included in the consolidation taken as a whole; and

-- The Strategic report and the Directors' report include a fair review of the development and performance of the business and the position of the issuer and the undertakings included in the consolidation taken as a whole, together with a description of the principal risks and uncertainties that they face.

We consider the Annual Report and Accounts, taken as a whole, is fair, balanced and understandable and provides the information necessary for shareholders to assess the Group's position and performance, business model and strategy.

The Strategic report and the Directors' report comprising pages 6 to 99 have been approved and are signed by order of the Board by: Derek Woodward, Group Company Secretary, 7 March 2017.

Principal risks and uncertainties

 
 Industry (Risk movement in the year: no risk 
  movement) 
------------------------------------------------------------------------ 
            Worldpay's acquiring business model is dependent 
             on licences and the continuing support from 
             the payment franchises such as Visa and MasterCard. 
             Any infringement by Worldpay of the franchise 
             rules and regulations, or the inability to correctly 
             implement mandatory changes, could result in 
             the loss of the card franchise support. This 
             could result in a curtailment of Worldpay's 
             business and/or strategic plans, financial penalties 
             or reputational damage. 
 
             Risk categories: 
              *    Compliance and regulatory 
 
 
              *    Reputational 
 
 
 
             Risk appetite 
             Worldpay will always seek to remain current 
             and adhere to all franchise rules unless we 
             are prevented from doing so by our system infrastructure. 
             Where this is the case, Worldpay will apply 
             for specific waivers pending full compliance. 
 
             Risk indicators 
              *    Success in influencing industry developments. 
                   Lobbying for rule changes to benefit the industry and 
                   bespoke models accommodating non-standard business 
 
 
              *    Non-compliance assessments from payment franchises 
                   when in breach of franchise rules, guidelines and 
                   regulations 
 
 
              *    Waiver log tolerance - detailing recommendations to 
                   the business; payment franchise waivers; interaction 
                   with payment franchises confirming arrangements 
 
 
 
             Potential impacts 
              *    Failure to meet payment franchise requirements for 
                   products and services may lead to reputational damage 
                   and to financial penalties from the payment 
                   franchises 
 
 
              *    As a last resort, payment franchises may revoke 
                   Worldpay's franchise licence in existing markets or 
                   not grant new licences in prospective markets 
 
 
              *    Failure to operate franchise licences to required 
                   specifications may lead to lower acceptance rates and 
                   therefore potential reputational damage and customer 
                   impact 
 
 
 
             Mitigants 
              *    Specific team dedicated to support implementation of 
                   payment franchise requirements and central 
                   relationship management 
 
 
              *    Board level engagement with the card franchises to 
                   help engagement and influence the franchise approach 
 
 
              *    Internal process to capture, review and implement 
                   payment franchise changes 
 
 
              *    Regular meetings with payment franchises and 
                   attendance at payment franchise forums/training, e.g. 
                   the UK Acquirer Forum 
 
 
              *    Ongoing monitoring and oversight of our merchants to 
                   ensure compliance 
 
 
              *    Participation in industry forums 
 
 
 
             Actions in 2016 
              *    Went live with Worldpay's own franchise licences for 
                   Visa and Mastercard in Hong Kong, Singapore and 
                   Australia eliminating the need for a sponsor and 
                   removing their risk appetite from our operations 
 
 
              *    Continued work with the regulators and payment 
                   franchises to understand and influence the direction 
                   of travel of new legislation and requirements 
 
 
              *    Embedded the Regulatory and Industry Affairs Group to 
                   review and assess EU and UK governmental initiatives 
 
 
              *    Developed a franchise management strategy 
------------------------------------------------------------------------ 
 Legal, compliance and regulatory (Risk movement 
  in the year: risk increased) 
------------------------------------------------------------------------ 
            Worldpay fails to adhere to legal requirements 
             or fails to design, resource and implement a 
             risk-based regulatory and financial crime compliance 
             programme. 
 
             In the Compliance and Regulatory landscape, 
             a number of new regulations for the payments 
             industry have been enacted or proposed in 2016 
             by various regulators around the world. Given 
             the timing and details of their implementation 
             are inherently uncertain, this has resulted 
             in an increase in risk. 
 
             Risk categories: 
              *    Compliance and regulatory 
 
 
              *    Reputational 
 
 
 
             Risk appetite 
             Worldpay has no appetite to knowingly breach 
             the spirit and letter of the laws that apply 
             to us. In areas of uncertainty or ambiguity, 
             we will have a robust justification and clear 
             rationale for the choices we make. 
 
             Risk indicators 
              *    Engagement with regulators 
 
 
              *    Results of mandatory legal and compliance training 
 
 
              *    Number of complaints (General/Ombudsman) 
 
 
              *    Compliance monitoring results 
 
 
              *    Policy breaches 
 
 
              *    Suspicious Activity Reports (SARs) produced and 
                   submitted to the National Crime Agency when 
                   suspicious activity is detected 
 
 
              *    The results of reviews, audits on policy and gambling 
                   blacklist monitoring 
 
 
 
             Potential impacts 
              *    Failure may result in Worldpay or its customers 
                   breaching laws, resulting in reputational damage, 
                   loss of customers and financial penalties 
 
 
              *    Non-compliance may result in loss of business licence 
 
 
              *    Worldpay may be used to facilitate financial crime 
 
 
 
             Mitigants 
              *    Dedicated Legal and Compliance functions and a 
                   network of external advisors who maintain a constant 
                   review of current and future legal developments and 
                   their potential impacts 
 
 
              *    Policies and procedures implemented and mandatory 
                   training for all colleagues on anti-bribery and 
                   corruption, competition, data protection, anti-money 
                   laundering and sanctions 
 
 
              *    Legal risk appetite heat maps supported by 
                   transaction monitoring and blocking of cards from 
                   countries where the activity is illegal 
 
 
              *    Regular business meetings incorporating the Legal and 
                   Compliance teams to advise on the changes required to 
                   address identified risks 
 
 
              *    At Board level, Worldpay actively engages with 
                   regulators and Government bodies to support and 
                   suggest the direction of future regulatory 
                   developments 
 
 
              *    Proactive engagement with regulators and relevant 
                   government agencies to educate and support their 
                   thinking and policy in the payments industry 
 
 
 
             Actions in 2016 
              *    Produced an enhanced Gambling product heat map and 
                   extended our external specialist Gambling Counsel 
                   alert service 
 
 
              *    Continued to build a trusted relationship with the 
                   regulators via regular meetings and the timely and 
                   accurate delivery of mandatory information requests 
------------------------------------------------------------------------ 
 Settlement (Risk movement in the year: no risk 
  movement) 
------------------------------------------------------------------------ 
            Failure to settle with merchants due to lack 
             of availability of funds as a result of card 
             scheme or systemic bank failure, or funds not 
             processed correctly, resulting in financial 
             loss (compensation) and severe reputational 
             damage. 
 
             Risk categories: 
              *    Liquidity 
 
 
              *    Operational 
 
 
              *    Reputational 
 
 
 
             Risk appetite 
             Worldpay has no appetite for the failure to 
             settle with merchants. 
 
             Risk indicators 
              *    Payments and settlements processed outside of service 
                   level agreements 
 
 
              *    Average time to resolve investigation queries 
 
 
              *    Number of unreconciled items 
 
 
 
             Potential impacts 
              *    Failure or delay to customer payments 
 
 
              *    Severe reputational damage and/or financial loss 
 
 
 
             Mitigants 
              *    Undrawn bank facilities in place ready to be utilised 
                   in the event of non-receipt of funds from card 
                   franchises 
 
 
              *    Card franchise balances are monitored daily to ensure 
                   that funds are received and sufficient cash flow is 
                   available for us to pay merchants 
 
 
              *    Daily reconciliation of all Worldpay merchant 
                   specific bank accounts 
 
 
              *    Daily cash management 
 
 
 
             Actions in 2016 
              *    Enhanced monitoring and reporting 
 
 
              *    The US settlement system is in the process of being 
                   re-platformed with a complete review of associated 
                   controls, processes and reporting 
------------------------------------------------------------------------ 
 Credit (Risk movement in the year: risk increased) 
------------------------------------------------------------------------ 
            Potential loss outside of agreed appetite arising 
             from the failure of a merchant, card franchise, 
             partner bank or alternative payments provider 
             to meet its obligations in accordance with agreed 
             terms. 
 
             Certain external events, for example the EU 
             referendum, have created uncertainty in the 
             UK economic environment. In addition there is 
             increased uncertainty in the global economic 
             environment which may have an impact on the 
             financial performance of Worldpay's customers 
             and lead to increased credit risk. 
 
             Risk categories: 
              *    Credit 
 
 
 
             Risk appetite 
             Worldpay budgets for credit loss on an annual 
             basis, however our risk appetite seeks to optimise 
             a high level of return whilst achieving appropriate 
             risk versus reward performance in line with 
             Worldpay's growth strategy. 
 
             Risk indicators 
              *    Customer approval rates 
 
 
              *    Movements in the aggregated credit bureau portfolio 
                   scores 
 
 
              *    The proportion of adverse actions undertaken after a 
                   credit investigation has been conducted 
 
 
              *    The distribution of the portfolio across the various 
                   credit grades 
 
 
              *    The financial performance of the Group's top 
                   exposures 
 
 
              *    Credit Watch List 
 
 
              *    Partner bank solvency ratios 
 
 
 
             Potential impacts 
              *    Increase in credit exposure leading to increase in 
                   financial loss 
 
 
              *    Rejection of applications leading to a decrease in 
                   profitability 
 
 
              *    Merchant fails to provide goods or services to their 
                   customers leading to an increase in chargebacks that 
                   cannot be passed on to a failed merchant, resulting 
                   in financial loss 
 
 
 
             Mitigants 
              *    Each application from a merchant or proposed 
                   partnership with a bank or alternative payment 
                   provider is risk assessed 
 
 
              *    Where approval is not automatic, the case is referred 
                   for a secondary review 
 
 
              *    A transaction monitoring system equipped with 
                   credit-specific rules and models scans each 
                   transaction and aggregates merchant behaviour 
 
 
              *    A Credit Watch List is used to identify at-risk 
                   merchants that may result in financial loss. Monthly 
                   review defines action plans to mitigate exposure and 
                   potential loss 
 
 
              *    Merchant Holding File maintained to assist in 
                   delaying/deferring settlement to merchants when there 
                   is a risk of loss to Worldpay 
 
 
 
             Actions in 2016 
              *    The acceptance criteria utilised in our underwriting 
                   department has continued to be reviewed and refined 
                   throughout the year 
 
 
              *    The automated monitoring system rules and models were 
                   redesigned in the US to improve the accuracy of 
                   alerts. Quarterly service reviews of the system 
                   performance were conducted 
 
 
              *    Risk mitigation products have been developed and 
                   implemented to facilitate the replacement of cash as 
                   a primary source of security 
 
 
              *    The Worldpay sector risk appetites were reviewed and 
                   the stance re-approved 
------------------------------------------------------------------------ 
 Data security (Risk movement in the year: no 
  risk movement) 
------------------------------------------------------------------------ 
            Financial loss and reputational damage due to 
             a breach of confidential data or technology 
             disruption caused by internal/external attack 
             on Worldpay or its third-party suppliers/merchants. 
 
             Risk categories: 
              *    Operational 
 
 
              *    Reputational 
 
 
 
             Risk appetite 
             Worldpay has no tolerance for the loss of, or 
             otherwise unauthorised or accidental disclosure 
             of, customer or other sensitive information. 
 
             Risk indicators 
              *    Number of attempted security breaches 
 
 
              *    Number of actual security breaches 
 
 
              *    Number of breaches to policy 
 
 
              *    Penetration testing results 
 
 
              *    Independent security reviews 
 
 
              *    Ethical hacking results 
 
 
              *    Number of identified security risks outstanding 
 
 
 
             Potential impacts 
              *    The loss of confidentiality, integrity or 
                   availability of customer or other sensitive 
                   information could result in regulatory or legal 
                   sanctions and/or significant reputational damage 
 
 
              *    Increased costs for remediation and reduced ability 
                   to deliver strategic objectives 
 
 
              *    Additional costs by way of compensation, litigation, 
                   fines, loss of sponsorship and loss of productivity 
                   as resources are redirected to manage incidents 
 
 
 
             Mitigants 
              *    A suite of security tools and processes to ensure 
                   that only authorised users and devices have access to 
                   Worldpay systems and data 
 
 
              *    Dedicated teams proactively monitor the environment 
                   for potential incidents and carry out security 
                   investigations 
 
 
              *    Security updates identified and remediated in a 
                   timely manner 
 
 
              *    Vulnerability identification and remediation 
 
 
              *    Anti-malware software 
 
 
              *    Distributed Denial of Service (DDoS) protection 
 
 
              *    Supplier security risk assessments 
 
 
              *    PCI compliance programme 
 
 
 
             Actions in 2016 
              *    ISO certification of key security domains 
 
 
              *    Established an independent Security Advisory Board to 
                   review and advise on Worldpay's approach to security 
 
 
              *    Created a bug-bounty scheme which provides financial 
                   rewards to individuals identifying system errors or 
                   vulnerabilities 
 
 
              *    Enhanced the Company-wide phishing security awareness 
                   campaign 
 
 
 
 
 
              *    Improved communication channels with government and 
                   law enforcement agencies 
------------------------------------------------------------------------ 
 Technology (Risk movement in the year: no risk 
  movement) 
------------------------------------------------------------------------ 
      Unscheduled system downtime impacts our service 
       to merchants, causing reputational damage and 
       financial loss. 
 
       Risk categories: 
        *    Strategic and business 
 
 
        *    Operational 
 
 
        *    Reputational 
 
 
 
       Risk appetite 
       Worldpay is not willing to accept risks which 
       compromise our ability to process merchant transactions. 
 
       Risk indicators 
        *    Availability of services 
 
 
        *    Number and severity of incidents 
 
 
        *    Time to resolve incidents 
 
 
 
       Potential impacts 
        *    Any disruption to the availability of Worldpay's 
             global payments platform or network could result in 
             interruption of service to customers, loss of 
             business and revenue and significant additional costs 
             by way of contractual damages and operating expenses 
 
 
        *    Increased costs for remediation and reduced ability 
             to deliver strategic objectives 
 
 
 
       Mitigants 
        *    Worldpay operates a full suite of monitoring tools to 
             minimise system downtime 
 
 
        *    Dedicated support teams exist to support Worldpay's 
             core systems 
 
 
        *    Service-orientated operating models ensures 
             appropriate response and resolution of incidents 
 
 
        *    Data centres are paired, providing fail over 
             capability 
 
 
        *    Disaster recovery plans are documented and regularly 
             tested 
 
 
 
       Actions in 2016 
        *    Development and initiation of roll-out of global 
             desktop solution and enterprise collaboration tools 
 
 
        *    Expansion of core data centre capacity to support 
             strategic platform growth 
 
 
        *    Simplification of core network to improve resilience, 
             reliability and performance 
 
 
        *    Consolidation of platforms into core data centres 
 
 
        *    Increased redundancy of network links 
 
 
        *    Remediation of the High Capacity Gateway (HCG) 
             resulting in a more stable and robust platform 
------------------------------------------------------------------------ 
 Scale of change (Risk movement in the year: 
  no risk movement) 
------------------------------------------------------------------------ 
            The risk of loss of profit, opportunity, reputation 
             or disruption to business activities as a result 
             of our inability to manage the magnitude of 
             change being undertaken. 
 
             Risk categories: 
              *    Operational 
 
 
 
             Risk appetite 
             Worldpay has no appetite for the failure to 
             deliver high-priority projects on time, to budget, 
             to expected quality and in a way that safeguards 
             the wellbeing of the colleagues working on the 
             project. 
 
             Risk indicators 
              *    Ratio monitoring of permanent colleagues versus 
                   temporary/contractors to ensure key knowledge is 
                   retained in the business following implementation of 
                   changes 
 
 
              *    Monitoring of completion of the new technology 
                   platform training to ensure all colleagues have 
                   undergone role specific and general training ahead of 
                   phased releases 
 
 
              *    Tracking of actual cost versus budget costs of 
                   projects and on-time delivery 
 
 
              *    Number of projects 
 
 
              *    Review of the resourcing available to complete 
                   projects 
 
 
 
             Potential impacts 
              *    Failure to deliver high-priority projects impacting 
                   customer and/or reputation 
 
 
              *    Disruption to normal business activities 
 
 
              *    Development of single points of failure 
 
 
              *    Increased attrition rates amongst colleagues 
 
 
 
             Mitigants 
              *    Governance structure in place to manage information 
                   and decision making across the senior management. 
                   This includes local project meetings, steering 
                   committees and senior management reporting 
 
 
              *    An analysis of the impact on resources of business as 
                   usual change requests compared to large technology 
                   project plans is conducted to identify resource 
                   constraints 
 
 
              *    An engagement survey is carried out to identify areas 
                   where colleagues are under pressure 
 
 
 
             Actions in 2016 
              *    Continuing development of Organisational and 
                   Readiness dashboards to track the new technology 
                   platform project at divisional level and Group level 
 
 
              *    Identified key roles 
 
 
              *    Timeline and delivery plan established to provide 
                   Group with both soft skills training to prepare 
                   colleagues for change in addition to specific 
                   technical training to manage changes brought about by 
                   the delivery of the new technology platform. This is 
                   being managed in-house and bolstered by the 
                   appointment of an external training partner 
------------------------------------------------------------------------ 
 Third Parties (Risk movement in the year: no 
  risk movement) 
------------------------------------------------------------------------ 
      The risk of loss as a result of reliance on 
       third parties carrying out core business activities. 
 
       Risk categories: 
        *    Operational 
 
 
        *    Compliance and regulatory 
 
 
        *    Reputational 
 
 
 
       Risk appetite 
       Worldpay is willing to accept the risk of working 
       with third parties for core business activities. 
       However, contracts and relationships with critical 
       suppliers must be well-monitored, value for 
       money and regularly reviewed. In addition, regulatory 
       requirements relating to sourcing must be met. 
 
       Risk indicators 
        *    Number of breaches of the Supplier Management Policy 
 
 
        *    Performance of core suppliers against agreed service 
             levels 
 
 
        *    Issues identified in quarterly service reviews with 
             the business and suppliers 
 
 
 
       Potential impacts 
        *    Suppliers critical to Worldpay's success are unable 
             to meet the capability and service levels required 
 
 
        *    Non-compliance with legal or regulatory requirements 
             relating to supplier management 
 
 
        *    Inconsistent and/or undesirable approach to the 
             sourcing and management of key suppliers resulting in 
             poor relationships and poor levels of service 
 
 
 
       Mitigants 
        *    Dedicated Strategic Supplier Management team 
             maintains oversight of Worldpay's portfolio of 
             suppliers 
 
 
        *    The in-house legal team is involved in all 
             contractual discussions and Worldpay establishes 
             legally binding contracts with its suppliers 
 
 
        *    When potential 'Important Outsourced 
             Functions/Managed Supply' engagements are identified 
             Regulatory Compliance is engaged 
 
 
        *    We regularly monitor performance of core suppliers 
             against agreed service levels 
 
 
 
       Actions in 2016 
        *    Created a centralised contracts database 
 
 
        *    Contracts renegotiated, on service levels and terms 
             and conditions, with strategically significant 
             suppliers 
 
 
        *    Engaged Strategic Supplier Management and Procurement 
             in all Worldpay sourcing activity 
 
 
        *    Sourcing regulatory requirements identified and 
             communicated 
 
 
        *    Supplier Security Risk reviews undertaken by 
             Enterprise Security 
------------------------------------------------------------------------ 
 People (new risk) 
------------------------------------------------------------------------ 
      Worldpay fails to sufficiently recruit, retain 
       and develop its people leading to poor colleague 
       engagement and the inability to create a high-performing 
       culture. 
 
       Risk categories: 
        *    Strategic and business 
 
 
        *    Operational 
 
 
        *    Reputational 
 
 
 
       Risk appetite 
       We seek to create a great place to work, powered 
       by great people. We balance the costs and risk 
       to ensure that our colleagues are engaged and 
       have the capability to deliver our strategy. 
 
       Risk indicators 
        *    Annual attrition rates 
 
 
        *    Leavers with less than one year of service 
 
 
        *    Colleague engagement scores 
 
 
        *    Leadership stability 
 
 
        *    Succession cover 
 
 
        *    Single point of failure risk 
 
 
        *    Internal promotion rates 
 
 
        *    Labour cost changes 
 
 
 
       Potential impacts 
        *    Colleague capability does not meet the needs of the 
             organisation 
 
 
        *    Poor culture leading to ineffective performance and 
             inappropriate behaviours 
 
 
        *    Low colleague engagement leading to increased 
             attrition 
 
 
        *    Unable to retain colleagues and potential loss of key 
             single points of failure 
 
 
 
       Mitigants 
        *    Worldpay has established a common set of values and 
             behaviours known as the 'Worldpay Way' 
 
 
        *    Candidates are subject to thorough recruitment 
             processes by trained recruiters 
 
 
        *    Group annual engagement survey used as a tool to 
             monitor engagement 
 
 
        *    Annual mandatory regulatory training for all 
             colleagues 
 
 
        *    Leadership training 
 
 
 
       Actions in 2016 
        *    Introduction of the Worldpay Academy to provide 
             better access to training and encourage colleague 
             development 
 
 
        *    Continued embedding of the 'Worldpay Way' values 
 
 
        *    Continuation of the colleague engagement survey 
 
 
        *    Introduction of a Save As You Earn scheme for 
             colleagues in the UK and an Employee Stock Purchase 
             Plan for those in the US 
------------------------------------------------------------------------ 
 Competitive landscape (new risk) 
------------------------------------------------------------------------ 
            The risk that competitors move faster than Worldpay 
             or the industry consolidates, leading to lower 
             margins and loss of customers. 
 
             Risk categories: 
              *    Strategic and business 
 
 
              *    Market 
 
 
 
             Risk appetite 
             We have no appetite to lose our competitive 
             position. 
 
             Risk indicators 
              *    Market developments versus Worldpay product offerings 
 
 
              *    Developments in the payments industry against the 
                   development activities underway in Worldpay 
 
 
              *    Customer feedback from sales opportunities on 
                   Worldpay offering and positioning 
 
 
              *    Market announcements from competitors 
 
 
 
             Potential impacts 
              *    New players disintermediate Worldpay 
 
 
              *    Loss of customers because competitors innovate and 
                   develop new enhanced products 
 
 
              *    Pricing and margin pressure 
 
 
 
             Mitigants 
              *    Market Trends and Disintermediation Framework 
 
 
              *    Each Business Unit has a dedicated product 
                   development team to identify customer needs 
 
 
              *    Innovation team evaluates technology trends 
 
 
              *    Group and Business Unit M&A strategies 
 
 
 
             Actions in 2016 
              *    A new Strategy team has been created whose objectives 
                   include the monitoring of the payments industry and 
                   technology trends 
------------------------------------------------------------------------ 
 

Related Parties and Related Party Transactions

Parties are considered to be related if one party has the ability to control the other party or exercise significant influence over the other party in making financial or operational decisions, or one other party controls both. The definition includes subsidiaries, associates, joint ventures, the Directors and any other entities over which the Directors have significant influence.

The related party transactions between the joint venture and associate all arose in the normal course of business and are conducted on an arm's length basis. A list of the Group's subsidiaries is in Note 6a and details of the joint venture and associate are in Note 6b.

There are no related party transactions with the Directors outside of their employment by the Group.

Key management

The Group's policy is for its subsidiary undertakings to bear the costs of their full time staff. The Group also recharges subsidiaries for management fees which include an allocation of certain staff and administrative support costs.

Key management comprises the Directors of Worldpay Group plc. The emoluments of the Directors are met by the Group.

This information is provided by RNS

The company news service from the London Stock Exchange

END

ACSUORNRBOASRAR

(END) Dow Jones Newswires

April 04, 2017 03:59 ET (07:59 GMT)

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