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VOD Vodafone Group Plc

66.48
0.00 (0.00%)
18 Apr 2024 - Closed
Delayed by 15 minutes
Share Name Share Symbol Market Type Share ISIN Share Description
Vodafone Group Plc LSE:VOD London Ordinary Share GB00BH4HKS39 ORD USD0.20 20/21
  Price Change % Change Share Price Bid Price Offer Price High Price Low Price Open Price Shares Traded Last Trade
  0.00 0.00% 66.48 66.40 66.44 0.00 01:00:00
Industry Sector Turnover Profit EPS - Basic PE Ratio Market Cap
Radiotelephone Communication 45.71B 11.84B 0.4372 1.52 17.99B

Vodafone Fined GBP4.6 Million For Breaking Consumer Protection Rules

26/10/2016 7:47am

Dow Jones News


Vodafone (LSE:VOD)
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By Rory Gallivan

 

LONDON--U.K. telecommunications regulator Ofcom fined Vodafone Group PLC (VOD.LN) 4.6 million pounds ($5.6 million) for what it described as serious and sustained breaches of consumer protection rules.

Ofcom said its investigation of the mobile telecoms giant uncovered mis-selling, inaccurate billing and poor complaints handling procedures.

Failings included 10,452 pay-as-you-go customers losing out when Vodafone failed to credit their accounts after they paid to top up their mobile phone credit, Ofcom said.

The fine includes a 7.5% reduction because Vodafone agreed to a settlement, Ofcom said.

 

Write to Rory Gallivan at rory.gallivan@wsj.com; Twitter: @RoryGallivan

 

(END) Dow Jones Newswires

October 26, 2016 02:32 ET (06:32 GMT)

Copyright (c) 2016 Dow Jones & Company, Inc.

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