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RSA Rsa Insurance Group Ld

684.20
0.00 (0.00%)
23 Apr 2024 - Closed
Delayed by 15 minutes
Share Name Share Symbol Market Type Share ISIN Share Description
Rsa Insurance Group Ld LSE:RSA London Ordinary Share GB00BKKMKR23 ORD GBP1.00
  Price Change % Change Share Price Bid Price Offer Price High Price Low Price Open Price Shares Traded Last Trade
  0.00 0.00% 684.20 684.20 684.40 0.00 01:00:00
Industry Sector Turnover Profit EPS - Basic PE Ratio Market Cap
0 0 N/A 0

RSA Insurance Group PLC Final Results (6096X)

23/02/2017 7:01am

UK Regulatory


TIDMRSA

RNS Number : 6096X

RSA Insurance Group PLC

23 February 2017

 
 RSA Insurance Group plc   23 February 2017 
 

2016 Preliminary Results

RSA announces excellent 2016 Results.

Underlying EPS 39.5p, up 42%. Operating profit GBP655m, up 25%.

Record underwriting profit and combined ratio (GBP380m, up 73%, 94.2% vs 96.9%).

Final dividend 11p/share (16p total for 2016, up 52%).

Statutory net profit GBP20m, impacted by non-capital charges for Legacy disposal.

Stephen Hester, RSA Group Chief Executive, commented:

"In 2016 RSA took major strides forward, moving seamlessly from 'successful turnaround' to organic outperformance. Our improvements are both strategic and operational. They are delivering high quality sustainable results.

Our ambition now is to drive RSA's performance towards 'best in class' levels. Industry and financial market conditions will remain tough. We plan to outperform through continuing self-help measures on customer service, underwriting and costs."

2016 Trading results

-- Group operating profit GBP655m up 25% (2015: GBP523m): Scandinavia GBP311m; Canada GBP140m; UK GBP259m.

-- Record(1) Group underwriting profit of GBP380m, up 73% (2015: GBP220m). Core Group combined ratio of 93.8% (2015: 96.0%). Scandinavia 86.2%; Canada 94.9%; and the UK 95.4%.

-- Record(1) Group current year underwriting profit of GBP271m (2015: GBP129m): Core Group attritional loss ratio 1.4pts better than last year, weather and large losses 0.3pts worse. Group prior year underwriting profit of GBP109m (2015: GBP91m).

   --        Core Group premiums of GBP6.3bn up 6%, although down slightly on an underlying basis(2) . 

-- Investment income GBP369m (2015: GBP403m), fell 8% reflecting impact of disposals and low bond yields, partly offset by FX translation benefits.

-- Non-capital charge of GBP204m for disposal of legacy liabilities(3) ; Other non-operating charges(3) of GBP261m (c.90% non-capital in nature);

-- Post tax statutory profit of GBP20m reflecting the non-capital accounting charges above (2015: GBP244m benefited from disposal gains).

   --        Underlying earnings per share(1) (EPS) 39.5p up 42% (2015: 27.8p). 

-- Final dividend of 11p/ordinary share proposed, bringing total 2016 dividends to 16p/ordinary share (up 52%).

(1) Underlying or alternative performance measure, refer to pgs 28-29 for further explanation; (2) At CFX, excluding Group Re; (3) Refer to page 11 for further explanation.

Capital & balance sheet

-- Solvency II coverage ratio of 158% after final dividend (31 December 2015: 143%), at upper end of 130-160% target range; resilient in testing market conditions. Legacy disposal will add a further 17-20 coverage points.

   --        Reserve margin was also strengthened to 5.5% (2015: 5.0%). 
   --        Tangible equity(1) GBP2.9bn (31 December 2015: GBP2.8bn), 281p per share. 

-- Underlying return on opening tangible equity(1) of 14.2% (2015: 9.7%), at upper end of 12-15% target range.

Strategic update

   --        Strategic restructuring and turnaround of RSA delivered ahead of expectations. 

-- Completed the disposals of our businesses in Latin America and Russia in the first half. This brings to a close our principal disposal programme (total proceeds GBP1.2bn 2014-16), achieving the desired strategic focus.

-- RSA's balance sheet and capital position are stronger and more resilient. In July, we commenced actions to optimise the composition of capital. We retired GBP200m of subordinated debt, reducing both leverage and interest costs. During the first half of the year we also completed a de-risking of the asset mix in our UK pension schemes.

-- On 7 February 2017, we announced the disposal of GBP834m UK Legacy liabilities to Enstar. This boosts Solvency II coverage by 17-20 points, to be used to accelerate debt retirement in 2017 thereby reducing risk, improving capital quality and improving earnings. Further details on the non-capital charge for this disposal are set out on pages 11 and 30.

-- RSA's financial and operational performance is now healthy, and we are focused on moving performance towards 'best in class' for our markets. Our many performance improvement initiatives are proceeding well, targeted at improving customer service, underwriting and costs.

-- Core business controllable costs(1) for 2016 were reduced 6% year-on-year at constant exchange to GBP1,455m (comprising 8% cost reductions, offset by 2% inflation). Core Group FTE down 7% year-on-year 2016 vs 2015 and down 19% since start of 2014.

-- Our cost reduction programme is ahead of original targets with c.GBP290m of gross annualised savings achieved by the end of 2016 (original 2016 target of >GBP180m). Today we are upgrading the cost savings target for a third time to >GBP400m gross annualised savings by 2018 (previous target >GBP350m by 2018). 'Costs to achieve' now expected to be lower than originally planned at c.1.3 times.

-- We are also increasing our medium term ROTE(1) target range to 13-17% (from 12-15% previously) reflecting the progress RSA has made and the impact of the Legacy sale. While market moves make the denominator volatile, we hope to perform in the upper part of this range. Indeed if our 'best in class' ambitions are reached, there is scope to do better still. This implies performance better than most competitors and should be prized as an ambition but not taken for granted.

-- Dividend policy unchanged: medium term ordinary dividend payout of 40-50% with additional 'special' payouts where justified.

-- RSA is relatively insulated from Brexit impacts with c.70% non-Sterling profits and separate, locally regulated, European subsidiaries.

Note: The Group uses alternative performance measures, including certain underlying measures, to help explain business performance and financial position. Further information on these is set out in the appendix.

(1) Underlying or alternative performance measure, refer to pgs 28-29 for further explanation.

MANAGEMENT REPORT - KEY FINANCIAL PERFORMANCE DATA

Management basis

 
 GBPm (unless stated)                             FY 2016   FY 2015 
 
 Profit and loss 
 Net written premiums 
 Core Group                                         6,281     5,903 
 Total Group                                        6,408     6,825 
 Underwriting result 
 Core Group                                           392       245 
 Total Group                                          380       220 
 Combined operating ratio 
 Core Group                                         93.8%     96.0% 
 Total Group                                        94.2%     96.9% 
 Investment result                                    298       322 
 Operating result                                     655       523 
 Profit before tax                                     91       323 
 Underlying profit before tax(1)                      556       417 
 Profit after tax                                      20       244 
 
 Metrics 
 Stated earnings / share (pence)                     1.8p     22.3p 
 Underlying earnings / share (pence)(1)             39.5p     27.8p 
 Interim dividend / share (pence)                    5.0p      3.5p 
 Final dividend / share (pence)                       11p      7.0p 
 Return on tangible equity (%)                       0.6%      7.8% 
 Underlying return on tangible equity (%)(1)        14.2%      9.7% 
 
 Balance sheet 
 Net asset value (GBPm)                             3,715     3,642 
 Tangible net asset value (GBPm)(1)                 2,862     2,838 
 Net asset value per share (pence)                   352p      346p 
 Tangible net asset value per share (pence)(1)       281p      279p 
 
 Capital 
 Solvency II surplus (GBPbn)                          1.1       0.9 
 Solvency II coverage ratio                          158%      143% 
 

(1) Underlying or alternative performance measure, refer to pgs 28-29 for further explanation.

CHIEF EXECUTIVE'S STATEMENT

From 'Turnaround' towards 'Outperformance'

The strategic restructuring and turnaround of RSA started three years ago. Since then we have accomplished everything, and more, that was targeted.

1. The Group is now focused on its strongest businesses, a key to future outperformance. Divestments to achieve this focus have raised GBP1.2bn.

2. RSA's balance sheet is transformed. Credit Ratings are restored, regulatory capital and related capital ratios are at the upper end of our target ranges.

3. Performance is transformed. 2016 record underwriting profits of GBP380m compare to a 2013 profit of GBP1m(1) . Underlying return on tangible equity(1) of 14.2% in 2016, is now in the upper part of the 12-15% target range we originally set. Dividends are restored and growing.

The quality of the foundations laid during this period, underpinned by the franchise strengths of RSA's 300 year history, gave us confidence at the start of 2016 to lay out new ambitions for the future.

We now aspire to move RSA's performance levels towards 'best in class' for our markets, for customers and shareholders. If we succeed we will outperform over the coming years. 2016 performance provides an encouraging down payment on this aspiration, delivering a combined ratio ('COR') of 94.2%, a record(1) for RSA.

Strategy & Focus

RSA is a strong and focused international insurer. We have complementary leadership positions in the major general insurance markets of the UK, Scandinavia and Canada. We have valuable franchise strength and balance across these regions, between commercial and personal customers and across product lines.

The history, dynamics and structure of our markets show that focused regional market leaders can both successfully sustain customer appeal (market position) and achieve superior shareholder performance. This is the course we have set out upon.

External Conditions

The general insurance markets we operate in are relatively mature, consolidated and stable. Attractive performance is possible despite slow growth, economic and competitive challenges. It requires intense operational focus within a disciplined strategic framework.

Financial markets are also important for all insurers. Low interest rates hurt. But they force a greater concentration on the core business of underwriting which can yield significant improvements. 2016 is the first year for RSA where underwriting profits have grown to exceed investment income, a trend we expect to continue.

2016 was a year of volatile financial markets, testing both capital resilience and profits. Bond yields at year end were below those of a year ago in our major markets. Credit spreads were narrower (hurting UK pension accounting). But conversely, a significant Brexit induced weakening of Sterling since June helps RSA, as c.70% of our operating profit is earned outside the UK.

2016 Actions

Strategic Focus: RSA's 3 year 'focus' programme was completed with the sale of our businesses in Latin America and Russia which closed in 2016. Evidence is mounting that the concentration of management focus and resource onto our core businesses will be a key enabler of future performance gains.

(1) Underlying or alternative performance measure, refer to pgs 28-29 for further explanation

Financial Strength: Our 'A' grade credit ratings are strong and stable. Our Solvency II capital ratio has been improved from 143% (2015) to 158% at the end of 2016 (target range 130-160%), despite retirement of GBP200m of high cost subordinated debt. Risk reduction in our UK pension scheme assets has also been successfully completed. And 2016 saw testing financial and insurance event volatility which RSA withstood well. Since year end our disposal of UK Legacy liabilities has given us an important boost to capital and the opportunity to improve capital quality still further.

Business Improvement: Our goal is to systematically and determinedly hunt down performance improvement opportunities across our business. We have taken RSA's performance from below that of competitors in 2013 and prior, to 'in the pack'. All efforts are now concentrated on moving towards our 'best in class' ambitions. The plan is substantially the same across our businesses. Focus on improving service to customers, on underwriting and on costs.

Across the Group, our many customer initiatives have sustained retention rates and above average satisfaction measures. Core premiums were up in 2016 but on lower policy volumes. We are determined to compete on quality, with competitive but profitable pricing. We will not chase unprofitable growth. However, there are encouraging signs that continuing underwriting and service capability improvements will restore modest volume growth and we hope to deliver good evidence of that in 2017.

RSA's most important performance lever is our underwriting judgement. Across the Group portfolio disciplines, skills enhancement, data and model improvement and indemnity initiatives are producing strong benefits. Attritional loss ratios for the Core Group improved 1.4 points on 2015 and are 4 points better than those of 2013. We target further improvement still.

Cost efficiency is the other crucial performance ingredient. We have achieved c.GBP290m of gross annual savings (vs original 2016 target of >GBP180m). We believe we can raise our savings target for the third time and now expect to deliver over GBP400m p.a. by 2018. Headcount has reduced 19% since 2013 in our core businesses as our people have become more productive. We expect to enhance their productivity further with continued business re-engineering, enabled by technology and infrastructure renewal programmes covering digitisation, robotics, infrastructure replacement and software upgrades which continue successfully in each region.

Financial Results 2016

Operating profits - our key ongoing measure - rose 25% to GBP655m. Underlying earnings per share (EPS) rose 42% to 39.5p. Statutory profit after tax of GBP20m reflects a particularly 'noisy' year in accounting terms. The very strong underlying results were optically offset by planned restructuring costs, debt buy-back costs and non-capital accounting charges. We plan that 2017 should be much cleaner and be the last year of material 'below-the-line' costs.

Core premium income was up 6%, but adjusting for FX and price changes, volumes were modestly down. Premium income was in line with our plan on that basis.

Underwriting profits, the litmus test of performance, rose 73% to a record(1) GBP380m. This represents a combined ratio of 94.2%, also a record(1) for RSA. Reserve margins were strengthened to 5.5% (2015: 5%) building some additional cushion against future challenges.

Underlying quality of results was excellent. Current year underwriting profits were a record GBP271m, up 110%. And volatile weather/large loss items did not help us out, being 0.3 points higher than 2015 at core group level.

(1) Underlying or alternative performance measure, refer to pgs 28-29 for further explanation

Particularly pleasing was the spread of performance. Each region hit or exceeded its operating plan targets. Scandinavia supplied 47% of operating profits with a COR of 86.2%. The UK recorded its first significant underwriting profit in a decade (GBP123m). And Canada did well (94.9% COR), despite natural catastrophes in the region. The one sub-regional disappointment was Ireland. Despite dramatic improvement to breakeven on current year operating profit, further prior year reserve strengthening was required taking the Irish COR to 116.2%.

Reflecting RSA's strong progress, a final dividend of 11p/share is proposed making 16p/share total for the year, up 52%. This represents a 41% pay out of underlying EPS (in line with stated policy). It remains our belief that RSA will generate attractive free capital, net of organic growth needs and regular dividend pay outs, once restructuring actions complete and bond 'pull to par' impacts reduce, probably in 2018.

Looking Forward

Our performance target of 12-15% return on tangible net assets(1) is still good by industry standards and represents a creditable achievement level for RSA, implying better ongoing underwriting performance than any year prior to 2016. However, given our progress and the Legacy sale, we are raising the target range to 13-17% ROTE(1) . Additionally the supplementary ambition we have set of moving towards 'best in class' combined ratio performance in our markets, if achieved, should allow us to exceed even this higher range in time. We will try to do just that.

Thanks

RSA is making terrific progress. This is thanks to the efforts of our people and the support of customers, brokers and other stakeholders. Our performance gains are not easy things to achieve, especially with a tough industry backdrop. Sincere thanks and appreciation go to all involved.

RSA has a proud history, despite bumps along the way. We are determined, in performance terms, that the future can be brighter still.

Stephen Hester

Group Chief Executive

22 February 2017

(1) Underlying or alternative performance measure, refer to pgs 28-29 for further explanation

MANAGEMENT REPORT

SEGMENTAL INCOME STATEMENT

Management basis - 12 months ended 31 December 2016

 
                      Scandinavia  Canada  UK & International     Central     Core           Total     Group 
                                                                functions    Group   'non-core'(1)   FY 2016 
                             GBPm    GBPm                GBPm        GBPm     GBPm            GBPm      GBPm 
Net Written Premiums        1,721   1,443               3,081          36    6,281             127     6,408 
Net Earned Premiums         1,735   1,454               3,173        (22)    6,340             188     6,528 
Net Incurred Claims       (1,181)   (948)             (1,998)          18  (4,109)           (106)   (4,215) 
Commissions                  (60)   (191)               (636)           -    (887)            (54)     (941) 
Operating expenses          (255)   (241)               (451)         (5)    (952)            (40)     (992) 
Underwriting result           239      74                  88         (9)      392            (12)       380 
Investment income              98      71                 161           -      330              39       369 
Investment expenses           (3)     (2)                 (7)           -     (12)               -      (12) 
Unwind of discount           (23)     (3)                 (5)           -     (31)            (28)      (59) 
Investment result              72      66                 149           -      287              11       298 
Central expenses                -       -                   -        (23)     (23)               -      (23) 
Operating result              311     140                 237        (32)      656             (1)       655 
Interest(2)                                                                                             (99) 
Adjustment for 
 Legacy 
 sale(3,4)                                                                                             (204) 
Other non-operating 
 charges(3,5)                                                                                          (261) 
Profit before tax                                                                                         91 
Tax                                                                                                     (71) 
Profit after tax                                                                                          20 
 
Underlying profit 
 before tax(6)                                                                                           556 
 
Loss ratio (%)               68.0    65.2                63.0           -     64.8               -      64.6 
 Weather loss ratio           0.4     5.7                 2.7           -      2.6               -       2.5 
 Large loss ratio             5.0     6.4                12.1           -      9.2               -       8.9 
 Current year 
  attritional 
  loss ratio                 64.2    57.8                49.0           -     55.2               -      55.2 
 Prior year effect 
  on loss ratio             (1.6)   (4.7)               (0.8)           -    (2.2)               -     (2.0) 
Commission ratio 
 (%)                          3.4    13.1                20.0           -     14.0               -      14.4 
Expense ratio (%)            14.8    16.6                14.2           -     15.0               -      15.2 
Combined ratio (%)           86.2    94.9                97.2           -     93.8               -      94.2 
 
 
 

Note:

UK & International comprises the UK, Ireland and the Middle East

Please refer to appendix for FY 2015 comparatives

(1) Total 'non-core' comprises discontinued operations of Latin America and Russia; and non-core operations of UK Legacy.

(2) On a statutory basis, interest costs are GBP138m which include GBP39m premium on debt buyback (included within other non-operating charges above).

(3) Refer to pg 11 for further breakdown and explanation.

(4) Non-capital charge.

(5) Over GBP230m of which is non-capital in nature.

(6) Underlying or alternative performance measure, refer to pgs 28-29 for further explanation.

Premiums

2016 Core Group net written premiums of GBP6.3bn were up 6% (though flat year-on-year at constant exchange rates).

 
                                          Scandinavia  Canada  UK & International  Total 
Net Written Premiums (GBPm)                     1,721   1,443               3,081 
 
  % changes in NWP 
Volume change including portfolio 
 actions                                          (7)     (4)                 (4)    (2) 
Rate increases                                      3       1                   3      2 
Foreign exchange                                   11       9                   2      6 
Core Group FY 2016 movt.                            7       6                   1   6(1) 
Impact of non-core businesses/disposals                                             (12) 
Total Group FY 2016 movt.                                                            (6) 
 

We are pleased with the solid 'topline' performance in 2016, reflecting good customer retention and satisfaction levels. Recent evidence points to a strengthening of underlying customer activity as capability improvements take effect. We target this to continue.

Our goal is to serve customers well but profitably. This means that premium volumes have suffered as we introduced tougher underwriting disciplines over the last 3 years. However, across the Group, customer focused capability improvements are strengthening our ability to compete successfully and profitably, and we expect that to show through in stronger volume trends over time.

Regional trends for 2016 include:

-- Scandinavian premiums up 7%, though down 4% at constant fx, with growth in Sweden offset by reductions in Denmark and Norway. Premiums were down 1% on an underlying basis(2) ;

-- Canadian premiums up 6%, though down 3% at constant fx with Personal down 4% and Commercial flat, reflecting underwriting discipline in competitive market conditions;

-- UK & International premiums were up 1% (down 1% at constant fx). UK premiums were down 1% with Personal down 6% and Commercial up 2%. Premiums in Ireland were up 6% driven by continued rating actions. Middle East premiums were down 8% reflecting economic challenges and contract terminations.

Retention trends remained broadly stable with overall retention across our Core regions of around 80%.

(1) After impact of Group Re (NWP GBP148m higher in 2016 mainly due to purchase of 3 year Group aggregate reinsurance cover for GBP139m in 2015)

(2) Underlying or alternative performance measure, refer to pgs 28-29 for further explanation.

Underwriting result

Group underwriting profit of GBP380m, up 73% year-on-year (2015: GBP220m, or GBP232m at constant fx) and comprised GBP392m from core operations.

 
                           Total UW result    Current Year    Prior Year 
                                                   UW             UW 
GBPm                          2016     2015    2016    2015   2016   2015 
Scandinavia                    239       94     213     127     26   (33) 
Canada                          74      116       6      35     68     81 
UK & International              88     (15)      82    (58)      6     43 
  Of which: UK                 123       12      72    (34)     51     46 
Group Re                       (9)       50    (28)      37     19     13 
Total Core                     392      245     273     141    119    104 
 
Non-core & discontinued       (12)     (25)     (2)    (12)   (10)   (13) 
Total Group                    380      220     271     129    109     91 
 

Current year profit of GBP271m (2015: GBP129m):

-- The Core Group attritional loss ratio was 55.2% which showed a 1.4 point improvement from 2015. There were good improvements across all key regions with Canada 2.5 points better (although c.1 point of the improvement is due to better 'attritional' weather in 2016 v 2015), UK 1.8 points better and Scandinavia 0.3 points better. We target further improvements still.

-- Total Group weather costs were GBP166m or 2.5% of net earned premiums (2015: GBP219m; 3.1%). Core Group weather costs were GBP165m representing a weather loss ratio of 2.6% (2015: GBP194m or 3.2%; five year average: 3.1%).

Included within this are net claims costs of GBP42m for the Alberta wildfires in May, GBP33m for the UK & European floods in June, and GBP26m for Hurricane Matthew in October.

-- Total Group large losses were GBP583m or 8.9% of net earned premiums (2015: GBP556m; 7.9%). Core Group large losses were GBP582m or 9.2% of premiums (2015: GBP508m or 8.3%), which was marginally above the five year average of 8.5%. Lower than trend levels in Scandinavia and UK were more than offset by more elevated levels in Canada and Ireland.

Prior year profit was GBP109m, with prior year development providing a 2.0 point benefit to the Group combined ratio. This included positive development from the UK, Canada, and Scandinavia and negative results in Ireland.

Pleasingly, current year underwriting results in Ireland improved to a small profit from a GBP29m loss in 2015, on the back of strong pricing action, attritional loss ratio improvement and expense reduction. However, Irish prior year reserves required further strengthening of GBP50m, principally for accident years 2014/15 where trend data was hard to identify due to the remediation actions we have had to take post 2013. We target a return to profitability overall in Ireland in 2017.

Our assessment of the margin in reserves for the Group (the difference between our actuarial indication and the booked reserves in the financial statements) is 5.5% of booked claims reserves (2015: 5.0%).

Underwriting operating expenses

The overall Group underwriting expense ratio improved 0.5 points to 15.2% in 2016 and at a Core Group level was 0.5 points better. There were improvements of 1.6 points in Scandinavia and 0.2 points in Canada, whilst the UK ratio was 0.3 points higher. We expect continued improvements in the expense ratio over the coming years.

Commissions

The Group commission ratio in 2016 of 14.4% was down from 15.9% in 2015, driven mainly by the disposal of Latin America which carried a higher commission ratio. The Core Group commission ratio 14.0% was down 0.3 points (2015: 14.3%). We expect the Core Group's commission ratio to be broadly stable in 2017.

Investment result

The investment result was GBP298m (2015: GBP322m, or GBP335m at constant fx) with investment income of GBP369m (2015: GBP403m), investment expenses of GBP12m (2015: GBP14m) and the liability discount unwind of GBP59m (2015: GBP67m).

Investment income is down 8% on prior year, primarily reflecting the impact of the Latin American disposal and continued low bond yield environment, partly offset by the benefit from the weakening of Sterling. The average book yield across our major bond portfolios was down slightly to 2.5% (2015: 2.8%).

At current market forward rates, and updating for the Legacy sale, we expect investment income of GBP300m, GBP275m, and GBP265m in 2017, 18 & 19 respectively. Discount unwind is now expected to be in the range GBP30-35m per annum. The sale of legacy liabilities has reduced investment income but this has been broadly offset by a lower discount unwind. Refer to page 17 for further details.

Total controllable costs(1)

As at the end of 2016 our cost reduction programme has delivered total gross annualised cost reductions of around GBP290m, ahead of our original 2016 target of >GBP180m. We are raising our target for a third time to greater than GBP400m cost reductions by the end of 2018 (up from our previous target of greater than GBP350m). 'Costs to achieve' is now expected to be lower than originally planned at around 1.3 times the annual cost savings once fully achieved, and we still expect 2017 to be the last year of these 'below-the-line' costs.

Total Group controllable costs(1) were down 16% year-on-year at constant exchange to GBP1,515m. Core business controllable costs were down 6% in the same period at constant exchange to GBP1,455m (comprising 8% cost reductions, offset by 2% inflation).

The majority of the year-on-year core business cost reduction has come from our Canadian and Scandinavian business (both delivering 'real' reductions of 10%). UK delivered 3% 'real' reductions.

Core Group FTE(2) is down 19% since the start of 2014 to 13,394 at December 2016, and is down 7% FY 2016 v 2015.

(1) Underlying or alternative performance measure, refer to pgs 28-29 for further explanation.

(2) Full time equivalent employees.

Non-operating items

Provision for sale of legacy liabilities:

-- As announced on 7 February 2017, we have booked in 2016 a GBP204m charge (non-capital) ahead of the sale of the UK Legacy book, primarily reflecting the difference between the reinsurance premium of GBP799m to be paid and the IFRS carrying value of the legacy liabilities (the IFRS accounts hold the legacy liabilities using a 4% discount to face value, GBP567m v GBP834m undiscounted).

-- In 2017, we expect to recognise an IFRS gain of c.GBP65m in respect of this transaction mainly relating to the realised gains on the mark-to-market of the bonds transferred to the buyer.

Please refer to Appendix (page 30) for further details on this transaction and the associated impacts.

-- The sale of the legacy liabilities means the Group's Adverse Development Cover reinsurance protection bought in 2014 to partly protect these liabilities, is no longer valuable. Accordingly, we have agreed to commute it for a one-time charge in 2017 of GBP22m.

Other non-operating charges:

 
GBPm                              2016   2015 
Tangible disposal gains            159    184 
FCTR(1) recycle & intangibles    (176)      - 
Realised investment gains           30     20 
Debt buyback premium              (39)      - 
Goodwill/intangible write-down    (30)   (51) 
Restructuring costs              (168)  (183) 
Solvency II costs                  (7)   (26) 
Discount rate change               (6)      - 
Amortisation                      (16)   (27) 
Pension net interest cost          (4)    (8) 
Other                              (4)    (3) 
Total                            (261)   (94) 
 

-- Tangible disposal gains in 2016 of GBP159m, relate to the completed Latin America and Russian disposals (and as included in our H1 2016 results);

-- GBP176m non-capital charge relating to the Latin American and Russian disposals (GBP165m for Latin America of which GBP100m recycling of foreign exchange losses (in the FCTR(1) ), and GBP65m of intangibles disposed; and GBP11m of FCTR(3) recycling in respect of Russia, all of which was included in our H1 2016 results);

   --        Realised investment gains were GBP30m, mainly relating to bond sales; 

-- GBP39m premium (non-capital) paid on the July buyback of GBP200m nominal value subordinated debt;

-- GBP30m goodwill write-down (RSA share GBP10m) relating to the requirement to IPO our Oman business in 2017;

(1) Foreign currency translation reserve.

-- Reorganisation costs were GBP168m and included GBP49m in respect of redundancy and GBP119m in respect of transformation activities. Linked to our remaining and increased cost savings targets we expect to record the last of our reorganisation costs in 2017 of c.GBP100m;

-- Solvency II costs were GBP7m. We expect these costs to fall to zero in 2017 and thereafter;

-- Economic assumption changes relate to a GBP6m charge taken in the first half for a change in the rate used to discount Danish long-tail liabilities (discount rate reduced from 1.75% to 1.5%). This follows a decline in market yields for the assets we hold backing these liabilities;

   --        GBP16m of amortisation of customer related intangible assets. 

Tax

The Group has reported a tax charge of GBP71m for 2016, giving an effective tax rate (ETR) of 78%. The Group underlying tax rate in 2016 was 24%.

The GBP71m tax charge largely comprises of tax on overseas profits and other overseas tax charges; net local tax costs of GBP12m on the Latin American disposals; partly offset by a GBP52m upward revaluation of UK deferred tax assets, an amount dampened by expected new UK rule changes slowing the utilisation of tax losses.

RSA's ETR is impacted by the IFRS loss on the sale of the UK Legacy liabilities. Although this loss is tax deductible in the UK, no immediate tax credit arises due to RSA's existing unrecognised UK tax losses.

The carrying value of the Group's net deferred tax asset at 31 December 2016 was GBP216m (of which GBP212m is in the UK). At current tax rates, a further c.GBP183m of deferred tax assets remain available for use but not recognised on balance sheet; these are predominantly in the UK and Ireland.

In 2017, we expect the Group's ETR to return to a rate closer to the statutory tax rates in our Core territories. The underlying tax rate, given the scale of unrecognised UK tax assets (which given expected changes in UK legislation are likely to last well over 10 years) may trend towards 20% over the next few years.

Dividend

We are pleased to propose a final dividend of 11p per ordinary share, up 57% year-on-year (2015: 7.0p). Together with the interim dividend of 5.0p, this brings the total dividend for the year to 16p (up 52%), representing 41% payout of underlying EPS.

Our medium term policy of between 40-50% ordinary dividend payouts remains, with additional payouts where justified. Potential for additional payouts should follow the completion of restructuring and progress in the unwind of unrealised bond gains.

(1) Underlying or alternative performance measure, refer to pgs 28-29 for further explanation.

BALANCE SHEET

Movement in Net Assets

 
                                                  Non controlling                      Equity 
                                  Shareholders'         interests        Loan            plus 
                                          funds                       capital    loan capital     TNAV(1) 
                                           GBPm              GBPm        GBPm            GBPm        GBPm 
 
 Balance at 1 January 
  2016                                    3,642               129       1,254           5,025       2,838 
 Profit/(loss) after 
  tax                                        27               (7)           -              20         115 
 Exchange gains/(losses) 
  net of tax                                323                19           1             343         229 
 Fair value gains/(losses) 
  net of tax                                158                 -           -             158         159 
 Pension fund gains/(losses) 
  net of tax                              (316)                 -           -           (316)       (316) 
 Repayment & amortisation 
  of loan capital                             -                 -       (187)           (187)           - 
 Share issue                                  5                 -           -               5           5 
 Changes in shareholders' 
  interests in subsidiaries                 (9)               (6)           -            (15)        (10) 
 Share based payments                        16                 -           -              16          16 
 2015 final/2016 interim 
  dividend                                (122)               (3)           -           (125)       (122) 
 Preference dividend                        (9)                 -           -             (9)         (9) 
 Goodwill and intangible 
  additions                                   -                 -           -               -        (43) 
 Balance at 31 December 
  2016                                    3,715               132       1,068           4,915       2,862 
 
 Per share (pence) 
 At 1 January 2016                          346                                                       279 
 At 31 December 2016                        352                                                       281 
 

Tangible net assets(1) have increased by 1% to GBP2.9bn during 2016. The increase was driven by profits in the period (including tangible disposal gains), positive foreign exchange movements, and fair value mark-to-market gains due to lower bond yields, partly offset by negative IAS 19 pension movements due to narrower credit spreads, disposal impacts (notably the sale of UK Legacy liabilities), the payment of the 2015 final and 2016 interim dividends, and intangible asset additions.

(1) Underlying or alternative performance measure, refer to pgs 28-29 for further explanation.

CAPITAL POSITION

 
 Solvency II position(1)    Requirement     Eligible   Surplus   Coverage 
  :                               (SCR)    Own Funds 
                                  GBPbn        GBPbn     GBPbn          % 
 
 31 December 2016                   1.8          2.9       1.1       158% 
 31 December 2015                   2.0          2.9       0.9       143% 
 

The Solvency II surplus(1) increased to GBP1.1bn (31 December 2015: GBP0.9bn) during 2016 with the coverage ratio of 158% (post final dividend) up 15 points.

Since the year end, the sale of UK Legacy liabilities has provided a boost to RSA's Solvency II position with coverage uplift of 17-20 points, giving pro forma coverage of 175-178%. Please refer to Appendix (page 30) for further details on this transaction and the associated capital impacts.

The key drivers of the increase in the year to 158% were as follows:

-- Underlying capital generation added 29 points of coverage. This reflects tangible profit after tax adjusted for restructuring costs and other non-capital P&L items;

   --        Restructuring costs and other non-operating charges reduced the ratio by 10 points; 
   --        Pull-to-par on unrealised bond gains accounted for a 8 point reduction; 

-- 12 points of benefit from the Latin American and Russian disposals, completed in the period;

-- Market movements added 11 points of coverage, mainly driven by positive foreign exchange and narrower credit spreads;

-- Pension movements, mainly reflecting narrower AA corporate bond spreads, reduced the coverage ratio by 15 points;

   --        2016 interim and final dividends reduced the coverage ratio by 10 points; 
   --        SCR modelling updates added 6 points of coverage. 

Please refer to Appendix (page 31) for further Solvency II details (including sensitivities).

Debt retirement

On 12 July we completed the retirement of GBP200m (nominal value) of subordinated debt (the target instrument was our GBP500m subordinated notes with 9.4% coupon). The retirement was achieved at a small premium to the prevailing market value.

Our 2016 results include a one-off P&L non-capital charge of c.GBP39m reflecting the premium paid above market value to buyback the debt. Annualised run-rate interest costs will be lower by c.GBP19m.

Our ambition is to further improve the quality of our capital mix and reduce the cost of our debt. We are currently exploring the possibility of an issuance of restricted Tier 1 securities and opportunities for early debt retirement.

(1) The Solvency II capital position at 31 December 2016 is estimated

OUTLOOK

In 2017, our goal is unchanged: the further raising of performance levels.

Markets will remain competitive. Our priority is to maintain underwriting discipline. Nevertheless, we hope to report premium growth overall.

We target further attritional loss ratio improvements, albeit at a moderated pace, together with further reductions in controllable costs.

Costs from weather/large losses are inherently volatile though bounded by reinsurance protection at levels largely unchanged from 2016.

Investment income is expected to be c.GBP300m for 2017 assuming current market implied rates, with discount unwind in the range GBP30-35m. Both numbers have been adjusted for the UK Legacy sale with lower investment income broadly offset by reduced discount unwind. Financial market volatility remains a risk factor.

Non-operating items in 2017 are expected to include the last year of restructuring costs (associated with our increased cost savings target), together with legacy sale related impacts.

We expect to be able to use the capital generated from the Legacy sale to accelerate debt retirement in 2017 thereby further reducing risk, improving capital quality and improving earnings

Overall we target attractive performance in 2017, building from the quality base now established.

BUSINESS REVIEW - INVESTMENT PERFORMANCE

Management basis

 
 Investment result                               FY 2016        FY 2015   Change 
                                                    GBPm           GBPm        % 
 Bonds                                               300            332     (10) 
 Equities                                             28             25       12 
 Cash and cash equivalents                            10             17     (41) 
 Property                                             23             22        5 
 Other                                                 8              7       14 
 Investment income                                   369            403      (8) 
 Investment expenses                                (12)           (14)       14 
 Unwind of discount                                 (59)           (67)       12 
 Investment result                                   298            322      (7) 
 
 Balance sheet unrealised gains (pre-tax)         31 Dec         31 Dec   Change 
                                             2016 (GBPm)    2015 (GBPm)        % 
 Bonds                                               619            414       50 
 Equities                                              8            (1)        - 
 Other                                                 2              2        - 
 Total                                               629            415       52 
 
 
 Investment portfolio      Value     Foreign          Mark to        Other     Transfer                 Value 
                          31 Dec    exchange           market    movements    to assets                31 Dec 
                            2015                                               held for                  2016 
                                                                                   sale 
                            GBPm        GBPm             GBPm         GBPm         GBPm                  GBPm 
 Government bonds          3,707         424               40         (86)        (372)                 3,713 
 Non-Government 
  bonds                    7,405         704               56           71        (404)                 7,832 
 Cash                        816          92                -          181        (104)                   985 
 Equities                    159          36               15         (40)            -                   170 
 Property                    365           -              (4)         (28)            -                   333 
 Prefs & CIVs                426          29                6           61            -                   522 
 Other                       100          17               10         (39)            -                    88 
 Total                    12,978       1,302              123          120        (880)                13,643 
 
 Split by currency: 
 Sterling                  4,543                                                                        3,994 
 Danish Krone                936                                                                        1,081 
 Swedish Krona             2,207                                                                        2,565 
 Canadian Dollar           2,706                                                                        3,232 
 Euro                      1,247                                                                        1,345 
 Other                     1,339                                                                        1,426 
 Total                    12,978                                                                       13,643 
 Credit quality - bond                               Non-government                          Government 
  portfolio 
                                                       31 Dec       31 Dec                31 Dec   31 Dec 
                                                         2016         2015                  2016     2015 
                                                            %            %                     %        % 
 AAA                                                       35           33                    65       89 
 AA                                                        22           15                    30        6 
 A                                                         30           37                     4        5 
 BBB                                                       11           14                     1        - 
 < BBB                                                      2            1                     -        - 
 Non rated                                                  -            -                     -        - 
 Total                                                    100          100                   100      100 
 
 

INVESTMENT PERFORMANCE

Investment income of GBP369m (2015: GBP403m) was offset by investment expenses of GBP12m (2015: GBP14m) and the liability discount unwind of GBP59m (2015: GBP67m). Investment income was down 8% on prior year, primarily reflecting the impact of the Latin American disposal and continued low bond yield environment, partly offset by favourable FX movements.

The average book yield over the period on the total portfolio was 2.6% (2015: 2.9%), with average yield on the bond portfolios of 2.5% (2015: 2.8%). Reinvestment rates in the Group's major bond portfolios over the year was approximately 1.4%.

Average duration of the Group's bond portfolios is 3.7 years (31 December 2015: 4.0 years) with the reduction driven by the movement of assets associated with UK legacy business to a held-for-sale basis.

The investment portfolio grew by 5% during 2016 to GBP13.6bn. The movement was driven primarily by the impact of weakening of Sterling, positive mark-to-market on bond holdings, and positive cash flow, including proceeds from completed disposals in the year, partly offset by the transfer of legacy assets to held-for-sale.

At 31 December 2016, high quality widely diversified fixed income securities represented 85% of the portfolio (31 December 2015: 86%). Equities represented 1% (31 December 2015: 1%) and cash 7% of the total portfolio (31 December 2015: 6%).

The quality of the bond portfolio remains very high with 98% investment grade and 70% rated AA or above. We remain well diversified by sector and geography.

Unrealised bond gains and pull-to-par

Balance sheet unrealised gains of GBP629m (pre-tax) increased by GBP214m during the year (31 December 2015: GBP415m) driven by lower bond yields and positive foreign exchange movements, partly offset by the pull-to-par of existing bonds.

In 2017 we expect to realise c.GBP80m of these gains on the transfer of bonds to the buyer of our Legacy liabilities. We expect the remaining gains to largely unwind over the next 4 years, based on current forward yields.

Outlook

Based on current forward(1) bond yields and foreign exchange rates it is estimated that investment income will be c.GBP300m for 2017, c.GBP275m for 2018 and c.GBP265m for 2019. These projected income numbers are, however, sensitive to changes in market conditions. We expect a discount unwind in the range GBP30-35m per annum. The sale of legacy liabilities has reduced investment income but this has been broadly offset by a lower discount unwind.

(1) If current yields and FX were kept flat, instead of using forward rates, our guidance would be unchanged for 2017&18, and c.GBP15m lower for 2019. A +/-5% movement in Sterling against all other currencies would move investment income by around +/-GBP10m.

REGIONAL REVIEW - SCANDINAVIA

Management basis

 
                                     Net written             Change (%)           Underwriting result 
                                       premiums 
                                 FY 2016         FY 2015   RFX(1)   CFX(1)       FY 2016           FY 2015 
                                    GBPm            GBPm                            GBPm              GBPm 
 Split by country 
 Sweden                              990             874       13        2           174               101 
 Denmark                             588             585        1     (11)            63              (11) 
 Norway                              143             147      (3)     (10)             2                 4 
 Total Scandinavia                 1,721           1,606        7      (4)           239                94 
 Split by class 
 Household                           336             295       14        2            46                35 
 Personal Motor                      332             313        6      (5)            92                89 
 Personal Accident 
  & Other                            313             275       14        2            37              (16) 
 Total Scandinavia 
  Personal                           981             883       11        -           175               108 
 Property                            295             297      (1)     (11)            12                 7 
 Liability                           151             129       17        4            32              (11) 
 Commercial Motor                    202             184       10      (1)            14                 4 
 Marine & Other                       92             113     (19)     (28)             6              (14) 
 Total Scandinavia 
  Commercial                         740             723        2      (9)            64              (14) 
 
 Total Scandinavia                 1,721           1,606        7      (4)           239                94 
 Investment result                                                                    72                69 
 Scandinavia operating 
  result                                                                             311               163 
 
 Operating Ratios (%)              Claims            Commission         Op Expenses           Combined 
                                   FY'16   FY'15   FY'16    FY'15    FY'16         FY'15   FY'16     FY'15 
 Household                                                                                  86.2      87.9 
 Personal Motor                                                                             72.2      71.6 
 Personal Accident 
  & Other                                                                                   88.1     105.9 
 Total Scandinavia 
  Personal                          66.9    71.3     2.9      3.2     12.2          13.2    82.0      87.7 
 Property                                                                                   96.2      97.5 
 Liability                                                                                  76.0     108.4 
 Commercial Motor                                                                           93.3      98.1 
 Marine & Other                                                                             94.3     112.0 
 Total Scandinavia 
  Commercial                        69.5    77.0     4.1      4.7     18.0          20.4    91.6     102.1 
 
 Total Scandinavia                  68.0    73.8     3.4      3.8     14.8          16.4    86.2      94.0 
                                                     5yr 
 Of which:                                           ave 
 Weather loss ratio                  0.4     1.0     1.4 
 Large loss ratio                    5.0     6.3     5.6 
 Current year attritional 
  loss ratio                        64.2    64.5 
 Prior year effect 
  on loss ratio                    (1.6)     2.0 
 
 YTD rate changes(2)                                                                              At March 
  (%)                                At Dec 2016     At Sept 2016           At June 2016              2016 
 Personal Household                            4                4                      4                 3 
 Personal Motor                                2                2                      3                 2 
 Commercial Property                           3                3                      2               (1) 
 Commercial Liability                          3                3                      3                 8 
 Commercial Motor                              3                4                      4                 2 
 
 

(1) RFX = reported foreign exchange rates; CFX = constant foreign exchange rates

(2) Rate changes reflect changes for risks renewing in the year-to-date versus comparable risks renewing in the same period the previous year

SCANDINAVIA

In 2016 Scandinavia delivered a 130% increase in underwriting profits (at constant fx) driven by strong current year profitability, with record current year profits in Sweden.

We have also made good progress with our customer agenda. In Denmark we've seen positive development in customer 'trust' scores, and we've increased our engagement with lower 'trust' score customers to gain fresh insights. We're ranked 2nd for SME customer satisfaction in Denmark, and first for overall customer satisfaction in Norway. Our retention rates across the region have remained steady at almost 80%.

Net written premiums of GBP1,721m were up 7% but down 4% on a constant exchange rate basis (2015: GBP1,606m as reported), with volumes down 7% and rate up 3%.

Excluding the impact of the transfer of the Marine portfolio to the UK and the non-repeat of two large multi-year deals (as previously flagged at H1 2016), underlying(1) Scandinavian premiums were down 1% (Personal up 1% underlying; Commercial down 3% underlying), reflecting slow market conditions overall.

The underwriting result was GBP239m (2015: GBP94m as reported) with a strong current year profit of GBP213m.

The current year attritional loss ratio was 64.2%, better than 2015 at 64.5%. Benign weather and large losses across the regions reduced weather losses to 0.4% compared to 1.0% in 2015, while large losses of 5.0% compared to 6.3% in 2015. The prior year effect on the loss ratio was a benefit of 1.6%. The overall combined ratio was 86.2% (2015: 94.0%).

After including an investment result of GBP72m (2015: GBP69m), the total operating profit was GBP311m, up 91%.

The Scandinavian transformation programme has delivered well in 2016, with particular success in pricing and claims sophistication improvements, process automation, online quote capabilities, and customer satisfaction.

Total controllable expenses were down 8% year-on-year, with 10% cost reductions offset by 2% inflation. Headcount was down 7% in 2016 and is now down 16% since the end of 2013.

Scandinavia - Outlook

We continue to expect the Scandinavian P&C markets to grow in line with local GDP growth and we target growth broadly in line with the market, subject to maintaining underwriting discipline.

Our focus remains on further improving the underlying performance of the business, particularly attritional loss ratios and cost improvements, as we drive towards our ambition COR of <85%.

(1) Underlying or alternative performance measure, refer to pgs 28-29 for further explanation.

REGIONAL REVIEW - CANADA

Management basis

 
                              Net written premiums      Change (%)        Underwriting result 
                               FY 2016      FY 2015   RFX(1)   CFX(1)      FY 2016     FY 2015 
                                  GBPm         GBPm                           GBPm        GBPm 
 Household                         445          421        6      (3)           57          62 
 Personal Motor                    549          529        4      (5)           34          42 
 Total Canada Personal             994          950        5      (4)           91         104 
 
 Property                          194          176       10        1         (34)           6 
 Liability                         102           99        3      (5)            4         (5) 
 Commercial Motor                  102           85       20       10            4           7 
 Marine & Other                     51           50        2      (7)            9           4 
 Total Canada Commercial           449          410       10        -         (17)          12 
 
 Total Canada                    1,443        1,360        6      (3)           74         116 
 
 Investment result                                                              66          66 
 Canada operating 
  result                                                                       140         182 
 
 
 Operating Ratios 
  (%)                           Claims         Commission       Op Expense           Combined 
                             FY'16   FY'15    FY'16   FY'15    FY'16   FY'15           FY'16   FY'15 
 Household                                                                              87.4    85.3 
 Personal Motor                                                                         93.6    92.3 
 Total Canada Personal        64.0    62.4     11.0    11.1     16.0    15.7            91.0    89.2 
 Property                                                                              117.4    96.7 
 Liability                                                                              96.0   105.2 
 Commercial Motor                                                                       96.2    91.2 
 Marine & Other                                                                         83.8    92.6 
 Total Canada Commercial      67.9    59.2     18.0    18.8     17.9    19.2           103.8    97.2 
 
 Total Canada                 65.2    61.5     13.1    13.4     16.6    16.8            94.9    91.7 
                                                5yr 
 Of which:                                      ave 
 Weather loss ratio            5.7     2.3      4.3 
 Large loss ratio              6.4     4.7      3.6 
 Current year attritional 
  loss ratio                  57.8    60.3 
 Prior year effect 
  on loss ratio              (4.7)   (5.8) 
 
 YTD rate changes(2) 
  (%)                          At Dec 2016     At Sept 2016     At June 2016   At March 2016 
 Personal Household                      5                5                5               6 
 Personal Motor                        (1)              (1)                -               - 
 Commercial Property                     2                2                2               2 
 Commercial Liability                    2                2                2               2 
 Commercial Motor                        -                -                1               - 
 
 

(1) RFX = reported foreign exchange rates; CFX = constant foreign exchange rates

(2) Rate changes reflect changes for risks renewing in the year-to-date versus comparable risks renewing in the same period the previous year

CANADA

We have had a strong and resilient year in Canada, absorbing our share of losses from Fort McMurray, the largest natural catastrophe in Canadian history, yet still delivering an underwriting profit of GBP74m and COR of 94.9%.

We have been working hard to enhance our Customer offering. In Johnson our service and sales metrics have been outperforming benchmarks. In our broker distributed businesses, faster response times and new digital tools are being offered with promising early results. Customer retention rates have improved by 2pts year-on-year to 84%.

Net written premiums of GBP1,443m were up 6% but down 3% at constant exchange rate (2015: GBP1,360m as reported), with volumes down 4% and rate increases of 1%.

The portfolio actions of the last two years are now complete. However, conditions remain competitive, particularly in the Commercial Broker channel. Our priority continues to be on sustained underwriting discipline. Personal premiums were down 4%, driven by rate reductions in Personal Motor and lower volumes. Premium reduction trends have been gradually moderating and Q4 2016 saw flat premiums overall.

The underwriting profit for the year of GBP74m (GBP116m in 2015) was in line with our expectations, even after absorbing the impact of the Fort McMurray wildfire losses in May where our reinsurance programme limited our exposure to a net claims cost of GBP42m. The weather ratio was therefore elevated at 5.7% (1.4 points worse than long term averages). Large losses were higher than expected at 6.4% driven by a small number of large claims in Commercial Property.

The current year attritional loss ratio showed a strong improvement of 2.5 points from prior year to 57.8% demonstrating the benefits of our underwriting and portfolio actions. Current year profits of GBP6m were supported by a continued strong prior year performance with a GBP68m profit or 4.7% benefit to COR. We expect continued positive prior year development in Canada but at lower levels than the last two years. The overall combined ratio was 94.9%, 3.2 points higher than previous year mainly due to the wildfire losses.

Our transformation programme in Canada has progressed well during the year, delivering customer retention actions, deployment of new pricing tools, process simplification, and the implementation of the Guidewire claims system proceeding as planned.

Total controllable expenses were down 8% year-on-year (comprising 10% cost reductions, partly offset by 2% inflation). Headcount was down 7% in the year, and is down 19% since the end of 2013.

Canada - Outlook

We target a stabilisation of premiums in 2017 and continued progress towards our combined ratio ambition of <94%. Our focus continues to be on operational improvement (in underwriting, claims, technology and process simplification) and cost reduction.

REGIONAL REVIEW - UK

Management basis

 
                          Net written premiums      Change (%)        Underwriting result 
                           FY 2016      FY 2015   RFX(1)   CFX(1)      FY 2016     FY 2015 
                              GBPm         GBPm                           GBPm        GBPm 
 Household                     555          600      (8)      (8)           48          60 
 Personal Motor                235          255      (8)      (8)          (2)        (21) 
 Pet                           278          278        -        -            2           8 
 Total UK Personal           1,068        1,133      (6)      (6)           48          47 
 Property                      642          634        1        -           77         (8) 
 Liability                     300          297        1        -         (11)         (4) 
 Commercial Motor              262          256        2        2         (22)           4 
 Marine & Other                316          286       10       10           31        (27) 
 Total UK Commercial         1,520        1,473        3        2           75        (35) 
 
 Total UK                    2,588        2,606      (1)      (1)          123          12 
 
 Investment result                                                         136         135 
 UK operating result                                                       259         147 
 
 
 Operating Ratios                Claims        Commission       Op Expenses           Combined 
  (%) 
                             FY'16   FY'15    FY'16   FY'15    FY'16   FY'15           FY'16   FY'15 
 Household                                                                              91.7    90.3 
 Personal Motor                                                                        101.0   107.8 
 Pet                                                                                    99.4    96.7 
 Total UK Personal            57.8    59.0     21.2    21.3     16.7    15.6            95.7    95.9 
 Property                                                                               88.2   101.3 
 Liability                                                                             103.7   101.5 
 Commercial Motor                                                                      107.4    99.1 
 Marine & Other                                                                         90.5   109.4 
 Total UK Commercial          61.8    69.6     21.1    20.3     12.3    12.4            95.2   102.3 
 
 Total UK                     60.2    65.1     21.2    20.7     14.0    13.7            95.4    99.5 
                                                5yr 
 Of which:                                      ave 
 Weather loss ratio            3.2     6.5      3.6 
 Large loss ratio             13.2    12.4     13.6 
 Current year attritional 
  loss ratio                  46.3    48.1 
 Prior year effect 
  on loss ratio              (2.5)   (1.9) 
 
 YTD rate changes(2) 
  (%)                          At Dec 2016     At Sept 2016     At June 2016   At March 2016 
 Personal Household                      1                1                1               - 
 Personal Motor                          9               10                9               9 
 Commercial Property                   (1)              (1)                -             (2) 
 Commercial Liability                    -                -                -             (1) 
 Commercial Motor                        5                5                5               4 
 
 

(1) RFX = reported foreign exchange rates; CFX = constant foreign exchange rates

(2) Rate changes reflect changes for risks renewing in the year-to-date versus comparable risks renewing in the same period the previous year

UK

The UK delivered the best underwriting result in over a decade at GBP123m and a COR of 95.4%. Continued delivery from our performance improvement programme has driven this strong result against a competitive landscape.

Customer satisfaction metrics remain strong with further improvements delivered from 2015. Of note More Than Net Promoter Scores ("NPS") increased by 39% from 2015 and Motability NPS remained at market leading levels of +80. The creation of two new trading divisions in Commercial Lines are enabling us to better serve customers and compete more effectively.

Premiums were down 1% overall which included the impact of portfolio remediation in personal broker motor and delegated business.

UK Personal net written premiums contracted by 6% following the exit of Broker Motor during 2016. The growth of our highly successful Telematics proposition continues at pace with 90% growth from 2015 and helped deliver underlying 15% growth in Personal Motor. Underlying shrinkage (excluding the exited business) was 1% driven by remediation of the Delegated Authority Home portfolio offsetting strong growth in Personal Motor enabled by Telematics performance.

UK Commercial net written premiums grew by 2% following the transfer of Scandinavian Marine portfolio during 2016. Excluding this transfer UK Commercial net written premium growth was flat to 2015.

The UK underwriting result of GBP123m was underpinned by improving attritional loss ratios (1.8 points better) demonstrating the continuing underwriting discipline across the business. Favourable weather experience (3.3 points better than last year) was offset by adverse large loss experience (0.8 points adverse), whilst prior year development of 2.5% included GBP14m of favourable development from the December 2015 Storms.

The UK Personal underwriting result of GBP48m was GBP1m favourable to 2015 with improvements in attritional loss ratios across Personal Motor and Pet. In Commercial, an underwriting profit of GBP75m was GBP110m favourable to 2015 with a 2.4 point improvement in the attritional loss ratio following improvements in Marine and Commercial Motor. The Marine large loss performance was 5.6pts improved from 2015 following the remediation programme in 2016, although this was offset by more elevated large loss levels in Motor and Liability.

The continuing change activity across the UK helped deliver further improvements to controllable expenses which were down 1%, comprising 3% gross cost reduction offset by 2% inflation. Headcount was down 5% in the year and is down 18% since the end of 2013.

UK - Outlook

January renewals have delivered in line with expectations and premium trends are expected to continue to deliver modest growth through 2017.

Despite a challenging external landscape, we have ambitious plans to continue transforming the UK business, investing in capabilities and delivering sustainable 'best in class' performance. Our medium target COR of below 94% remains.

REGIONAL REVIEW - IRELAND & MIDDLE EAST

Ireland - management basis

 
                        Net written premiums      Change (%)        Underwriting result 
                         FY 2016      FY 2015   RFX(1)   CFX(1)      FY 2016     FY 2015 
                            GBPm         GBPm                           GBPm        GBPm 
 
 Personal                    185          161       15        2         (14)        (22) 
 Commercial                  121          100       21       12         (35)        (13) 
 Total Ireland               306          261       17        6         (49)        (35) 
 
 Investment result                                                         7           9 
 Ireland operating 
  result                                                                (42)        (26) 
 
 
 Operating Ratios 
  (%)                           Claims         Commission      Op Expenses           Combined 
                             FY'16   FY'15    FY'16   FY'15    FY'16   FY'15           FY'16   FY'15 
 
 Personal                                                                              107.6   113.8 
 Commercial                                                                            130.1   112.8 
 Total Ireland                91.6    84.3     12.2    12.8     12.4    16.3           116.2   113.4 
                                                5yr 
 Of which:                                      ave 
 Weather loss ratio            0.0     1.5      4.3 
 Large loss ratio              9.5     6.4      3.8 
 Current year attritional 
  loss ratio                  66.2    74.2 
 Prior year effect 
  on loss ratio               15.9     2.2 
 
 YTD rate changes(2) 
  (%)                          At Dec 2016     At Sept 2016     At June 2016   At March 2016 
 Personal Household                     16               16               14              14 
 Personal Motor                         35               35               35              37 
 Commercial Property                     4                3                2               1 
 Commercial Liability                   20               22               22              21 
 Commercial Motor                       39               33               25              18 
 
 

Middle East - management basis

 
                            Net written premiums      Change (%)        Underwriting result 
                             FY 2016      FY 2015   RFX(1)   CFX(1)      FY 2016     FY 2015 
                                GBPm         GBPm                           GBPm        GBPm 
 
 Personal                        111          106        5      (8)            5           2 
 Commercial                       76           75        3     (10)            9           6 
 Total Middle East               187          181        3      (8)           14           8 
 
 Investment result                                                             6           3 
 Middle East operating 
  result                                                                      20          11 
 
 
 Operating Ratios 
  (%)                           Claims        Commission      Op Expenses      Combined 
                             FY'16   FY'15   FY'16   FY'15   FY'16   FY'15   FY'16   FY'15 
 
 Personal                                                                     95.7    98.3 
 Commercial                                                                   88.2    91.0 
 Total Middle East            56.8    61.6    16.6    13.9    19.4    19.9    92.8    95.4 
                                               5yr 
 Of which:                                     ave 
 Weather loss ratio            1.0     0.0     0.4 
 Large loss ratio              1.3     1.9     1.3 
 Current year attritional 
  loss ratio                  57.2    61.9 
 Prior year effect 
  on loss ratio              (2.7)   (2.2) 
 

(1) RFX = reported foreign exchange rates; CFX = constant foreign exchange rates

(2) Rate changes reflect changes for risks renewing in the year-to-date versus comparable risks renewing in the same period the previous year

IRELAND

In Ireland, while the headline underwriting loss of GBP49m is disappointing, the current year underwriting result has returned to profit with an improvement of GBP30m year on year. Full year premiums of GBP306m were up 6% at constant FX versus 2015 with significant rate being carried during 2016.

The underwriting loss of GBP49m comprises a GBP1m current year profit (2015: GBP29m loss) and a GBP50m prior year loss (2015: GBP6m loss). The current year improvement reflects an attritional loss ratio of 66.2% which was 8 points better than last year, significant rate increases, and further cost reductions.

The prior year loss is predominantly in the Republic of Ireland Commercial and Motor portfolios where a combination of higher than expected claims and the distortion of our reserving patterns following the events of 2013 have resulted in further strengthening of reserves during 2016. These issues have been amplified by a challenging Irish market, characterised by aggressive claims inflation and increasing litigation mitigated by a very hard rating environment.

Just over GBP30m of the development relates to three classes: Motor, Liability and SME where we put through significant price increases in 2016 ahead of our plans, with further increases planned for 2017. Much of the remainder of the adverse development relates to business we have now exited.

Within the underwriting result, the impact of weather and large losses, taken together, was broadly in line with long term averages although weather losses were nil while large losses were relatively high.

The performance improvement plan continues in Ireland. Irish FTE was down 9% in 2016 and is down 33% since the end of 2013, with total controllable expenses down 24% year-on-year.

Ireland - Outlook

We are targeting a return to operating profitability in 2017 through continued underwriting improvement, portfolio remediation and cost reduction. The challenging market environment, in particular for claims inflation with the Book of Quantum revision, PPO legislation and judicial reviews, demands that we continue our focus on securing adequate rate in each of our portfolios, and may give rise to additional reserve volatility.

MIDDLE EAST

The Middle East region delivered a sub-96% COR for the 5(th) consecutive year, against a backdrop of a sustained economic downturn and tough trading conditions.

Premiums of GBP187m were down 8% at constant FX as a result of the challenging trading conditions resulting from the macroeconomic difficulties and portfolio action taken in KSA.

The underwriting result of GBP14m is GBP6m better than 2015 and the COR improved by 2.6 points to 92.8%. Underwriting actions have been taken across the portfolios which have delivered 4.7 point improvement in the attritional loss ratio to 57.2% (2015: 61.9%).

The region secured a new major bank assurance partnership with First Gulf Bank and a new health partnership with NowHealth in Dubai, as well as the opening of new branches and the enhancement of digital offerings.

Middle East - Outlook

The medium term outlook for our Middle East business remains positive. Targeted growth plans are in place for 2017 and work is underway to further develop capabilities throughout the region including underwriting and pricing sophistication. With our affinity and bank assurance partnerships, we are well positioned to take early advantage of any economic upturn.

DISCONTINUED & NON-CORE OPERATIONS

 
                         Net written premiums      Underwriting result 
                             2016         2015         2016        2015 
                             GBPm         GBPm         GBPm        GBPm 
 UK Legacy(1)                   -            2         (10)        (39) 
 Other discontinued 
  & non-core(2)               127          920          (2)          14 
 Total discontinued 
  & non-core                  127          922         (12)        (25) 
 

(1) Non-core

(2) Includes Latin America, Hong Kong, Singapore, China, India, Italy, UK Engineering, and Russia.

Disposal programme

In 2014 we commenced a major disposal programme with the intention of focusing RSA on its strongest businesses. Significant progress has been made to date, as follows:

Completed disposals:

-- Baltics (Lithuania, Latvia, Estonia): announced 17 April 2014, completed 30 June 2014 Latvia, 31 October 2014 Lithuania and Estonia. Total proceeds: GBP215m. Gain on sale: GBP124m.

-- Poland: announced 17 April 2014, completed 15 September 2014. Total proceeds: GBP74m. Gain on sale: GBP29m.

-- Noraxis: announced 19 May 2014, completed 2 July 2014. Total proceeds: GBP220m. Gain on sale: GBP164m.

-- Thailand associate: announced and completed 19 December 2014. Total proceeds: GBP37m. Gain on sale: GBP21m.

-- Hong Kong & Singapore: announced 21 August 2014, completed 31 March 2015. Total proceeds: GBP123m. Gain on sale: GBP103m.

-- China: announced 3 July 2014, completed 14 May 2015. Total proceeds: GBP69m. Gain on sale: GBP28m.

-- India associate: announced 18 February 2015, completed 29 July 2015. Total proceeds: GBP46m. Gain on sale: GBP21m.

-- Italy: announced 17 October 2014, completed 31 December 2015. Total proceeds: GBP18m. Gain on sale: GBP29m.

   --      UK Engineering Inspection: Completed 1 November 2015.  Gain on sale: GBP2m. 

-- Russia: announced 9 December 2015, completed 29 January 2016. Total proceeds: GBP5m. Tangible gain on sale: GBP1m. Total loss on sale: GBP10m.

-- Latin America: announced 8 September 2015, completed during FY 2016. Total proceeds: GBP434m. Tangible gain on sale: GBP158m. Total loss on sale: GBP19m.

Announced disposals:

-- UK Legacy liabilities: announced 7 February 2017. Disposal of GBP834m of undiscounted UK legacy insurance liabilities net of reinsurance. Transaction takes form of initial reinsurance agreement, to be effective at 31 December 2016, and which substantially effects economic transfer, to be followed by a subsequent legal transfer of the business. Further details included in Appendix (pg30).

APPIX

UNDERLYING AND ALTERNATIVE PERFORMANCE MEASURES

The Group uses alternative performance measures, including certain underlying measures, to help explain business performance and financial position. Where not defined in the body of this announcement, further information is set out below.

Note 7 on pages 61-63 of the condensed consolidated financial statements presents a reconciliation of the management basis to statutory income statement.

Underlying premiums

Underlying growth rate in Scandinavia has been calculated by adjusting Scandinavian 2015 premiums downwards by GBP26m for the non-repeat of two large multi-year deals and also by GBP33m for the transfer of Marine business from Scandinavia to the UK in FY 2016.

Combined operating ratio

The Group's combined operating ratio (COR) is calculated on an 'earned' basis as follows:

COR = loss ratio + commission ratio + expense ratio

Where:

Loss ratio = net incurred claims / net earned premiums

Commission ratio = commissions / net earned premiums

Expense ratio = operating expenses / net earned premiums

Underlying profit before tax

Underlying profit before tax is calculated as operating profit less interest costs.

Underlying Core Group tax rate

The underlying Core Group tax rate mainly comprises the local statutory tax rates in our territories applied to underlying regional profits (operating profits less interest costs).

Net asset value and tangible net asset value per share

Net asset value per share data at 31 December 2016 was based on total shareholders' funds of GBP3,715m, adjusted by GBP125m for preference shares. Tangible net asset value per share was based on a tangible book value of GBP2,862m (equal to shareholders' funds of GBP3,715m, less goodwill & intangible assets of GBP728m, less GBP125m preference share capital).

Earnings per share

The earnings per share (EPS) is calculated using the result attributable to the ordinary shareholders of the Parent Company and the weighted average number of shares in issue during the period. On a basic and diluted basis these were 1,018,174k and 1,024,449k respectively (net of RSA owned shares). The number of shares in issue at 31 December 2016 was 1,019,555k (net of RSA owned shares).

Stated EPS uses profit attributable to ordinary shareholders (profit after tax less non-controlling interests and preference share dividends). Underlying EPS uses an underlying profit measure calculated as operating profit less interest costs taxed at an underlying tax rate of 24% for FY 2016, less non-controlling interests and preference share dividends.

Constant exchange (CFX)

Prior period comparative translated at current period exchange rates.

Controllable costs

Total controllable costs are stated on a 'written' basis, and include underwriting operating expenses, claims expenses, investment expenses, central expenses, and Solvency II costs.

Current year underwriting result

The profit or loss earned from business for which protection has been provided in the current financial period.

Prior year underwriting result

The profit or loss arising from settling claims incurred in previous years at a better or worse level than the previous estimated costs.

'Record' underwriting performance

Record FY Group underwriting profit and combined ratio considers the FY periods for 2006-2016. In order to compare on a 'like-for-like' basis, historical periods have been adjusted for central expense reallocation changes made in 2015, Scandinavian discount rate changes made in 2014, and IAS 19 pension net interest cost changes made in 2012. In the case of the expense reallocations and IAS 19 changes, the restatement value applied in the year of change has been applied to all preceding years back to 2006.

Return on equity and tangible equity

 
                                                        FY 2016   FY 2015 
                                                           GBPm      GBPm 
 
  Profit after tax                                           20       244 
  Less: non-controlling interest                              7       (9) 
  Less: preference dividend                                 (9)       (9) 
  A     Profit attributable to ordinary shareholders         18       226 
 
  Operating profit before tax                               655       523 
  Less: interest costs                                     (99)     (106) 
  Underlying profit before tax                              556       417 
  Less: tax(1)                                            (133)     (117) 
  Less: non-controlling interest                        (12)(2)       (9) 
  Less: preference dividend                                 (9)       (9) 
        Underlying profit after tax attributable 
  B      to ordinary shareholders                           402       282 
 
  Opening shareholders' funds                             3,642     3,825 
  Less: preference share capital                          (125)     (125) 
  C     Opening ordinary shareholders' funds              3,517     3,700 
 
  Less: goodwill & intangibles                            (679)     (800) 
        Opening tangible ordinary shareholders' 
  D      funds                                            2,838     2,900 
 
        Return on equity 
  A/C   Reported                                           0.5%      6.1% 
  B/C   Underlying                                        11.4%      7.6% 
 
        Return on tangible equity 
  A/D   Reported                                           0.6%      7.8% 
  B/D   Underlying                                        14.2%      9.7% 
 

(1) Using underlying assumed tax rate of 24% in FY 2016 and 28% in FY 2015

(2) Stated non-controlling interest adjusted for share of goodwill write down in Oman

We expect the underlying assumed tax rate to continue to fall next year to a rate broadly in line with the statutory tax rates in our Core territories. Given the scale of unrecognised UK tax assets it may trend towards 20% over the next few years.

LEGACY DISPOSAL

On 7 February 2017, RSA signed contracts, to dispose GBP834m of UK legacy insurance liabilities to Enstar Group Limited ('Enstar').

The transaction initially takes the form of a reinsurance agreement, effective at 31 December 2016, and which substantially(1) effects economic transfer, to be followed by completion of a subsequent legal transfer of the business by Part VII Transfer.

The Reinsurance is effected via a 100% quota share policy(1) , subject to finalising and effecting certain security arrangements. It covers all claims payments, net of reinsurance, arising in respect of the Business on and after 31 December 2016. The Part VII Transfer is subject to court, regulatory and other approvals and is expected to be completed within 18-24 months.

The transaction covers GBP834m of undiscounted liabilities, net of reinsurance (GBP957m gross of reinsurance), relating to business written in 2005 & prior. Around 75% of these liabilities relate to asbestos, with the balance mainly comprising abuse, deafness, marine and aviation liabilities. Around GBP35m of net discounted post-2005 legacy liabilities will remain with RSA after the transaction.

The reinsurance premium paid by RSA to Enstar is GBP799m(2) , settled through the transfer of a GBP682m portfolio of investment grade assets with the balance in cash. No further consideration will be due in respect of the subsequent Part VII Transfer.

Capital impacts:

   --      Solvency II coverage gain of c.17-20 points as follows: 

o The majority of the gain comes through an increase in Core Tier 1 available capital. This is because that part of the Group's Solvency II balance sheet relating to Legacy risk comprises amounts to support the Legacy reserves as well as a risk margin and provision for 'events not in data'. Execution of this deal substantially removes the risk exposures from the Solvency II balance sheet, and with it the need for associated reserves.

o The boost to Core Tier 1 capital also allows more of RSA's Tier 3 capital to become eligible in the Solvency II coverage calculation. This impact represents c.3 points of the overall coverage gain.

o The Group's solvency capital requirement (SCR) is not expected to change materially on completion of the Part VII Transfer, as the risk reduction achieved is mostly offset by lost benefit of diversification versus RSA's other SCR risks.

   --      The significant majority of the overall coverage benefit is realised immediately. 

Accounting impacts:

   --      An IFRS non-cash charge of c.GBP145m booked partly in 2016 and partly in 2017 as follows: 

o RSA's 2016 financial results include a non-capital charge of GBP204m primarily due to the IFRS accounts holding the legacy liabilities using a 4% discount rate to face value (GBP567m v GBP834m undiscounted), whereas Solvency II discounts the same liabilities for capital purposes at a range of 1.0-1.5%. The buyer is taking on the liabilities at a discount rate in between these figures reflecting its own targeted return profile.

o RSA's 2017 financial results will include a net realised gain of c.GBP65m mainly on the mark-to-market of the bonds transferred to the buyer.

-- The IFRS loss is tax deductible in the UK, and will add to RSA's existing unrecognised tax losses.

(1) Interim Reinsurance has a limit of 175% of net undiscounted reserves

(2) Subject to final adjustment

CAPITAL

We maintain a measured approach to capital management, targeting a single 'A' capital rating. This involves considering a range of indicators relating to capital, to operating results, and to qualitative factors.

RSA is a diversified, multi-channel, multi-product general insurer and its business mix reduces exposure to significant volatility.

However, the UK pension scheme provides a degree of IAS 19 volatility under Solvency II for RSA.

We currently consider a target coverage ratio under Solvency II reporting of 130-160% to be appropriate for the Group's risk profile.

Solvency II sensitivities(1)

 
 FY 2016 coverage ratio                           158% 
 FY 2016 coverage ratio proforma 
  for Legacy sale                             175-178% 
 
 Sensitivities (change in coverage 
  ratio):                               Incl. pensions   Excl. pensions 
 Interest rates: +1% non-parallel(2) 
  shift                                            +6%               0% 
 Interest rates: -1% non-parallel(2) 
  shift                                            -7%              -2% 
 Equities: -15%                                    -8%              -1% 
 Foreign exchange: GBP +10% 
  vs all currencies                                -4%              -4% 
 Cat loss of GBP75m net                            -4%              -4% 
 Credit spreads: +0.25% parallel 
  shift                                            +9%              -4% 
 Credit spreads: -0.25% parallel 
  shift                                           -13%              +4% 
 

The above sensitivities have been considered in isolation. The impact of a combination of sensitivities may be different to the individual outcomes stated above.

Reconciliation of IFRS total capital to Eligible Own Funds

 
                                        31 Dec 
                                          2016 
                                         GBPbn 
 Shareholders' funds (incl. 
  preference shares)                       3.7 
 Loan capital                              1.1 
 Non-controlling interests                 0.1 
 Total IFRS capital                        4.9 
 
 Less: goodwill & intangibles            (0.7) 
 Adjust technical provisions 
  to SII basis                           (0.7) 
 Other                                     0.1 
 Basic Own Funds                           3.6 
 Tiering & availability restrictions     (0.6) 
 Forseeable dividends                    (0.1) 
 Eligible Own Funds                        2.9 
 

(1) Sensitivities exclude second order impacts from the application of Tier 1 eligibility rules.

(2) We have updated our approach to interest rate sensitivities, from a parallel shift in the yield curve to a non-parallel shift. This is to reflect that the long end of the yield curve is typically more stable than the short end.

Capital requirement (SCR) by risk type(1) :

 
 Excluding Legacy        31 Dec 
                           2016 
                              % 
 Underwriting risk           14 
 Catastrophe risk            16 
 Reserve risk                16 
 Market & credit risk        15 
 Currency risk                3 
 Pension risk                26 
 Operational risk            10 
 Total                      100 
 

Diversification benefit

The level of diversification benefit generated within our SII model, resulting from the nature of the different types of business written and the non-correlation of risk events affecting the group, is between 35%-45% of the undiversified capital requirement (SCR).

(1) Shown as a proportion of the undiversified solvency capital requirement.

PENSIONS

The table below provides a reconciliation of the movement in the Group's pension fund position under IAS 19 (net of tax) from 1 January 2016 to 31 December 2016.

 
                                          UK   non-UK   Group 
                                        GBPm     GBPm    GBPm 
 
 Pension fund surplus/(deficit) at 
 1 January 2016                          117     (53)      64 
 
 Actuarial gains/(losses)(1)           (295)     (39)   (334) 
 Deficit funding                          54        -      54 
 Other movements(2)                       11        8      19 
 
 Pension fund surplus/(deficit) at 
 31 December 2016                      (113)     (84)   (197) 
 

At an aggregate level the pension fund position under IAS 19 deteriorated during the year from GBP64m surplus to a deficit of GBP197m.

The UK position deteriorated by GBP230m during the year driven largely by adverse market movements (in particular tightening of credit spreads). Losses were partly offset by deficit funding contributions (GBP66m pre-tax) and actual pension increases being lower than expected.

The non-UK schemes' deficit deteriorated by GBP31m during the year, also driven mainly by market movements - in particular declining yields and the impact of foreign exchange movements.

 
IAS 19 sensitivities 
                                  Assets   Liabilities 
IAS 19 position at 31 December 
 2016 (GBPbn)                        8.2           8.3 
 
Sensitivities (GBPbn change 
 in assets/liabilities): 
Interest rates: -1%                 +1.7          +1.8 
Inflation: +1%                      +1.1          +1.0 
Equities: -15%                      -0.1             - 
'AA' credit spreads: -0.25%         +0.1          +0.4 
 

(1) Actuarial gains/(losses) include pension investment expenses, variance against expected returns, change in actuarial assumptions and experience losses.

(2) Other movements include regular contributions, service/administration costs, expected returns and interest costs.

REINSURANCE

The main elements of our 2017 reinsurance programme are outlined below.

The 3 year Group aggregate reinsurance deal that commenced in 2015 remains in place. The key terms are as follows:

-- Events or individual net losses greater than GBP10m are added together across our financial year (when a loss exceeds GBP10m it is included in full);

   --      Cover attaches when total of these retained losses is greater than GBP150m; 
   --      Limit of cover is GBP150m in 2017; 
   --      GBP150m limit can also be used if Cat cover is exceeded; and 
   --      Counterparties are high credit quality reinsurers (80% AA- and 20% A or better). 

Retentions for our existing Cat and Risk treaties remain unchanged from 2016. The key retentions are GBP75m for UK Cat; GBP50m for non-UK Cat (Canada up from C$50m to C$75m); GBP50m for Property Risk.

The sale of the legacy liabilities means the Group's Adverse Development Cover reinsurance protection bought in 2014 to partly protect these liabilities, is no longer valuable. Accordingly, we have agreed to commute it for a one-time charge in 2017 of GBP22m.

Loss development tables & RESERVE MARGIN

The table below (for continuing operations) presents the general insurance claims provisions net of reinsurance for the accident years 2006 and prior through to 2016. The top half of the table shows the estimate of cumulative claims at the end of the initial accident year and how these have developed over time. The bottom half of the table shows the value of claims paid for each accident year in each subsequent year. The current year provision for each accident year is calculated as the estimate of cumulative claims at the end of the current year less the cumulative claims paid.

The table is shown pre-discounting and excludes annuities and held-for-sale businesses.

 
                          2006 
                           and 
GBPm                     prior    2007    2008    2009    2010    2011    2012    2013    2014    2015    2016   Total 
Estimate of Cumulative 
 claims 
  At end of accident 
   year                  7,507   2,215   2,299   2,199   2,351   2,494   2,463   2,639   2,410   2,290   2,142 
  1 year later           7,158   2,210   2,289   2,256   2,422   2,492   2,493   2,739   2,434   2,290 
  2 years later          6,766   2,180   2,290   2,217   2,399   2,477   2,467   2,667   2,396 
  3 years later          6,438   2,095   2,244   2,189   2,413   2,429   2,427   2,635 
  4 years later          6,132   2,026   2,233   2,220   2,419   2,386   2,392 
  5 years later          5,936   2,016   2,203   2,222   2,386   2,362 
  6 years later          5,734   2,012   2,183   2,201   2,365 
  7 years later          5,663   1,994   2,171   2,198 
  8 years later          5,675   1,984   2,169 
  9 years later          5,857   1,983 
  10 years later         5,903 
 2016 movement            (46)       1       2       3      21      24      35      32      38       -             110 
 
 Claims paid 
  1 year later           1,645     928   1,074   1,066   1,223   1,127   1,148   1,262   1,122   1,069 
  2 years later            975     325     337     347     372     393     387     414     354 
  3 years later            638     238     231     230     246     258     235     233 
  4 years later            512     146     171     184     191     170     187 
  5 years later            335     124     102     126      97     103 
  6 years later            258      66      67      68      58 
  7 years later            299      35      34      32 
  8 years later            230      14      29 
  9 years later             98      20 
  10 years later           157 
 Cumulative claims 
  paid                   5,147   1,896   2,045   2,053   2,187   2,051   1,957   1,909   1,476   1,069 
 Current year 
  provision 
  before discounting       756      87     124     145     178     311     435     726     920   1,221   2,142   7,045 
 Exchange adjustment 
  to closing rates                                                                                                 292 
 Discounting                                                                                                     (104) 
 Annuities                                                                                                         696 
 Present value recognised in the 
  statement of financial position                                                                                7,929 
 Held for sale                                                                                                     624 
 Total Group                                                                                                     8,553 
 

Reconciliation to prior year underwriting result:

 
                                  GBPm 
2016 net loss development          110 
Discounting                          8 
Annuities                            2 
Held for sale/disposals             19 
Prior year net incurred claims     139 
Prior year premiums               (24) 
Prior year commissions             (2) 
Prior year expenses                (4) 
Prior year underwriting result     109 
 

Reserve margin

Our own assessment of the margin in reserves for the Group (the difference between our actuarial indication and the booked reserves in the financial statements) is 5.5% of booked claims reserves (2015: 5.0%).

SEGMENTAL ANALYSIS

Management basis - 12 months ended 31 December 2015 (re-presented onto current segmental split)

 
                            Scandinavia  Canada  UK & International     Central     Core           Total     Group 
                                                                      functions    Group   'non-core'(1)   FY 2015 
                                   GBPm    GBPm                GBPm        GBPm     GBPm            GBPm      GBPm 
Net Written Premiums              1,606   1,360               3,048       (111)    5,903             922     6,825 
Net Earned Premiums               1,566   1,387               3,174        (24)    6,103             909     7,012 
Net Incurred Claims             (1,156)   (852)             (2,111)          78  (4,041)           (538)   (4,579) 
Commissions                        (60)   (186)               (625)         (2)    (873)           (240)   (1,113) 
Operating expenses                (256)   (233)               (453)         (2)    (944)           (156)   (1,100) 
Underwriting result                  94     116                (15)          50      245            (25)       220 
Investment income                    91      72                 159           -      322              81       403 
Investment expenses                 (2)     (3)                 (7)           -     (12)             (2)      (14) 
Unwind of discount                 (20)     (3)                 (5)           -     (28)            (39)      (67) 
Investment result                    69      66                 147           -      282              40       322 
Central expenses                      -       -                   -        (18)     (18)             (1)      (19) 
Operating result                    163     182                 132          32      509              14       523 
Interest                                                                                                     (106) 
Other non-operating 
 charges(2)                                                                                                   (94) 
Profit before tax                                                                                              323 
Tax                                                                                                           (79) 
Profit after tax                                                                                               244 
 
Underlying profit 
 before tax(3)                                                                                                 417 
 
Loss ratio (%)                     73.8    61.5                66.5           -     66.2               -      65.3 
 Weather loss ratio                 1.0     2.3                 5.7           -      3.2               -       3.1 
 Large loss ratio                   6.3     4.7                11.3           -      8.3               -       7.9 
 Current year attritional 
  loss ratio                       64.5    60.3                51.1           -     56.6               -      55.7 
 Prior year effect 
  on loss ratio                     2.0   (5.8)               (1.6)           -    (1.9)               -     (1.4) 
Commission ratio 
 (%)                                3.8    13.4                19.7           -     14.3               -      15.9 
Expense ratio (%)                  16.4    16.8                14.3           -     15.5               -      15.7 
Combined ratio (%)                 94.0    91.7               100.5           -     96.0               -      96.9 
 

(1) Total 'non-core' comprises discontinued operations of Italy, Hong Kong, Singapore, China, India, Russia and Latin America; and non-core continuing operations of UK Legacy.

(2) Refer to pg 11 for further breakdown and explanation.

(3) Underlying or alternative performance measure, refer to pgs 28-29 for further explanation.

COMBINED RATIO DETAIL

Core Group

 
GBPm unless stated              Current       Prior      FY 2016      Current  Prior  FY 2015 
                                   year        year        total         year   year    total 
Net Written Premiums         1   6,269           12   7    6,281  13    5,912    (9)    5,903 
Net Earned Premiums          2    6,353    8   (13)  14    6,340        6,134   (31)    6,103 
Net Incurred Claims          3  (4,258)    9    149  15  (4,109)      (4,180)    139  (4,041) 
Commissions                  4    (874)   10   (13)  16    (887)        (873)      -    (873) 
Operating expenses           5    (948)   11    (4)  17    (952)        (940)    (4)    (944) 
Underwriting result          6      273   12    119  18      392          141    104      245 
 
CY attritional claims       19  (3,511)                               (3,478) 
Weather claims              20    (165)                                 (194) 
Large losses                21    (582)                                 (508) 
Net incurred claims         22  (4,258)                               (4,180) 
 
                                         =15 / 
Loss ratio (%)                            14         23     64.8                         66.2 
                                         =20 / 
 Weather loss ratio                       2          24      2.6                          3.2 
                                         =21 / 
 Large loss ratio                         2          25      9.2                          8.3 
 Current year attritional                =19 / 
  loss ratio                              2          26     55.2                         56.6 
                                         =23 - 
 Prior year effect                        24 - 25 
  on loss ratio                           - 26       27    (2.2)                        (1.9) 
Commission ratio                         =16 / 
 (%)                                      14         28     14.0                         14.3 
                                         =17 / 
Expense ratio (%)                         14         29     15.0                         15.5 
                                         =23 + 
Combined ratio (%)                        28 + 29    30     93.8                         96.0 
 
 

Scandinavia

 
GBPm unless stated          Current  Prior  FY 2016  Current  Prior  FY 2015 
                               year   year    total     year   year    total 
Net Written Premiums          1,721      -    1,721    1,606      -    1,606 
Net Earned Premiums           1,735      -    1,735    1,572    (6)    1,566 
Net Incurred Claims         (1,207)     26  (1,181)  (1,129)   (27)  (1,156) 
Commissions                    (60)      -     (60)     (60)      -     (60) 
Operating expenses            (255)      -    (255)    (256)      -    (256) 
Underwriting result             213     26      239      127   (33)       94 
 
CY attritional claims       (1,114)                  (1,015) 
Weather claims                  (6)                     (15) 
Large losses                   (87)                     (99) 
Net incurred claims         (1,207)                  (1,129) 
 
Loss ratio (%)                                 68.0                     73.8 
 Weather loss ratio                             0.4                      1.0 
 Large loss ratio                               5.0                      6.3 
 Current year attritional 
  loss ratio                                   64.2                     64.5 
 Prior year effect 
  on loss ratio                               (1.6)                      2.0 
Commission ratio 
 (%)                                            3.4                      3.8 
Expense ratio (%)                              14.8                     16.4 
Combined ratio (%)                             86.2                     94.0 
 

COMBINED RATIO DETAIL

Canada

 
GBPm unless stated          Current  Prior  FY 2016  Current  Prior  FY 2015 
                               Year   year    total     year   year    total 
Net Written Premiums          1,447    (4)    1,443    1,360      -    1,360 
Net Earned Premiums           1,458    (4)    1,454    1,387      -    1,387 
Net Incurred Claims         (1,018)     70    (948)    (933)     81    (852) 
Commissions                   (196)      5    (191)    (189)      3    (186) 
Operating expenses            (238)    (3)    (241)    (230)    (3)    (233) 
Underwriting result               6     68       74       35     81      116 
 
CY attritional claims         (842)                    (837) 
Weather claims                 (83)                     (31) 
Large losses                   (93)                     (65) 
Net incurred claims         (1,018)                    (933) 
 
Loss ratio (%)                                 65.2                     61.5 
 Weather loss ratio                             5.7                      2.3 
 Large loss ratio                               6.4                      4.7 
 Current year attritional 
  loss ratio                                   57.8                     60.3 
 Prior year effect 
  on loss ratio                               (4.7)                    (5.8) 
Commission ratio 
 (%)                                           13.1                     13.4 
Expense ratio (%)                              16.6                     16.8 
Combined ratio (%)                             94.9                     91.7 
 

Total UK (excluding Legacy)

 
GBPm unless stated          Current  Prior  FY 2016  Current  Prior  FY 2015 
                               year   year    total     year   year    total 
Net Written Premiums          2,579      9    2,588    2,614    (8)    2,606 
Net Earned Premiums           2,679    (2)    2,677    2,742    (8)    2,734 
Net Incurred Claims         (1,681)     70  (1,611)  (1,838)     57  (1,781) 
Commissions                   (550)   (17)    (567)    (564)    (2)    (566) 
Operating expenses            (376)      -    (376)    (374)    (1)    (375) 
Underwriting result              72     51      123     (34)     46       12 
 
CY attritional claims       (1,243)                  (1,319) 
Weather claims                 (85)                    (179) 
Large losses                  (353)                    (340) 
Net incurred claims         (1,681)                  (1,838) 
 
Loss ratio (%)                                 60.2                     65.1 
 Weather loss ratio                             3.2                      6.5 
 Large loss ratio                              13.2                     12.4 
 Current year attritional 
  loss ratio                                   46.3                     48.1 
 Prior year effect 
  on loss ratio                               (2.5)                    (1.9) 
Commission ratio 
 (%)                                           21.2                     20.7 
Expense ratio (%)                              14.0                     13.7 
Combined ratio (%)                             95.4                     99.5 
 

COMBINED RATIO DETAIL

UK Personal

 
GBPm unless stated          Current  Prior  FY 2016  Current  Prior  FY 2015 
                               year   year    total     year   year    total 
Net Written Premiums          1,069    (1)    1,068    1,134    (1)    1,133 
Net Earned Premiums           1,093    (1)    1,092    1,153    (2)    1,151 
Net Incurred Claims           (650)     20    (630)    (706)     26    (680) 
Commissions                   (232)      -    (232)    (241)    (4)    (245) 
Operating expenses            (182)      -    (182)    (179)      -    (179) 
Underwriting result              29     19       48       27     20       47 
 
CY attritional claims         (567)                    (605) 
Weather claims                 (46)                     (65) 
Large losses                   (37)                     (36) 
Net incurred claims           (650)                    (706) 
 
Loss ratio (%)                                 57.8                     59.0 
 Weather loss ratio                             4.2                      5.6 
 Large loss ratio                               3.4                      3.1 
 Current year attritional 
  loss ratio                                   51.9                     52.5 
 Prior year effect 
  on loss ratio                               (1.7)                    (2.2) 
Commission ratio 
 (%)                                           21.2                     21.3 
Expense ratio (%)                              16.7                     15.6 
Combined ratio (%)                             95.7                     95.9 
 

UK Commercial

 
GBPm unless stated          Current  Prior  FY 2016  Current  Prior  FY 2015 
                               year   year    total     year   year    total 
Net Written Premiums          1,510     10    1,520    1,480    (7)    1,473 
Net Earned Premiums           1,586    (1)    1,585    1,589    (6)    1,583 
Net Incurred Claims         (1,031)     50    (981)  (1,132)     31  (1,101) 
Commissions                   (318)   (17)    (335)    (323)      2    (321) 
Operating expenses            (194)      -    (194)    (195)    (1)    (196) 
Underwriting result              43     32       75     (61)     26     (35) 
 
CY attritional claims         (676)                    (714) 
Weather claims                 (39)                    (114) 
Large losses                  (316)                    (304) 
Net incurred claims         (1,031)                  (1,132) 
 
Loss ratio (%)                                 61.8                     69.6 
 Weather loss ratio                             2.4                      7.2 
 Large loss ratio                              19.9                     19.1 
 Current year attritional 
  loss ratio                                   42.6                     45.0 
 Prior year effect 
  on loss ratio                               (3.1)                    (1.7) 
Commission ratio 
 (%)                                           21.1                     20.3 
Expense ratio (%)                              12.3                     12.4 
Combined ratio (%)                             95.2                    102.3 
 

REPORTING AND DIVID TIMETABLE

 
 Reporting: 
 Q1 2017 trading update                   4 May 2017 
 Annual General Meeting                   5 May 2017 
 
 Dividend: 
 Final ordinary dividend for the period 
  ended 31 December 2016 
 Announcement date                        23 February 2017 
 Ex-dividend date                         2 March 2017 
 Record date                              3 March 2017 
 Dividend payment date                    12 May 2017 
 
 1(st) Preference Dividend 
 Announcement date                        23 February 2017 
 Ex-dividend date                         2 March 2017 
 Record date                              3 March 2017 
 Dividend payment date                    3 April 2017 
 

Note: the final ordinary dividend is conditional upon the directors being satisfied, in their absolute discretion, that the payment of the final ordinary dividend would not breach any legal or regulatory requirements, including Solvency II regulatory capital requirements.

Enquiries:

 
 Investors & analysts                        Press 
 Rupert Taylor Rea                           Alice Hunt 
 Director of Investor Relations              Director of External Communications 
 Tel: +44 (0) 20 7111 7140                   Tel: +44 (0) 20 7111 7305 
 Email: rupert.taylorrea@gcc.rsagroup.com    Email: alice.hunt@gcc.rsagroup.com 
 
 Laura de Mergelina                          Eilis Murphy & Robin Wrench 
 Investor Relations Manager                  Brunswick Group 
 Tel: +44 (0) 20 7111 7243                   Tel: +44 (0) 20 7404 5959 
 Email: laura.demergelina@gcc.rsagroup.com   Email: emurphy@brunswickgroup.com 
 

Further information

A live webcast of the analyst presentation, including the question and answer session, will be broadcast on the website at 09:00am on 23 February 2017. A webcast and transcript of the presentation will be available via the company website (www.rsagroup.com).

Important disclaimer

This press release and the associated conference call may contain 'forward-looking statements' with respect to certain of the Group's plans and its current goals and expectations relating to its future financial condition, performance, results, strategic initiatives and objectives. Generally, words such as "may", "could", "will", "expect", "intend", "estimate", "anticipate", "aim", "outlook", "believe", "plan", "seek", "continue" or similar expressions identify forward-looking statements. These forward-looking statements are not guarantees of future performance. By their nature, all forward-looking statements are inherently predictive and speculative and involve risk and uncertainty because they relate to future events and circumstances which are beyond the Group's control, including amongst other things, UK domestic and global economic business conditions, market-related risks such as fluctuations in interest rates and exchange rates, the policies and actions of regulatory authorities, the impact of competition, inflation, deflation, the timing impact and other uncertainties of future acquisitions or combinations within relevant industries, as well as the impact of tax and other legislation or regulations in the jurisdictions in which the Group and its affiliates operate. As a result, the Group's actual future financial condition, performance and results may differ materially from the plans, goals and expectations set forth in the Group's forward-looking statements. Forward-looking statements in this press release are current only as of the date on which such statements are made. The Group undertakes no obligation to update any forward-looking statements, save in respect of any requirement under applicable law or regulation. Nothing in this press release shall be construed as a profit forecast.

 
 CONDENSED CONSOLIDATED FINANCIAL STATEMENTS 
 
  Table of Contents 
 
 Primary Statements                                                      44 
 Basis of Preparation and Significant Accounting Policies 
  1    Basis of preparation                                              49 
  2    Adoption of new and revised standards                             49 
  3    Recently issued accounting pronouncements                         49 
 Risk and Capital Management 
  4    Risk and capital management                                       50 
 Significant transactions and events 
  5    Discontinued operations and disposals                             57 
  6    Reorganisation costs                                              60 
 
 Notes to the Condensed Consolidated Income Statement and Condensed 
  Consolidated Statement of Other Comprehensive Income 
  7    Segmental information                                             61 
  8    Income tax                                                        63 
  9    Earnings per share                                                64 
 10    Distributions paid and proposed                                   65 
 
 Notes to the Condensed Consolidated Statement of Financial Position 
 11    Goodwill and intangible assets                                    66 
 12    Financial Assets                                                  68 
 13    Reinsurers' share of insurance contract liabilities               70 
 14    Current and deferred tax                                          71 
 15    Cash and cash equivalents                                         73 
 16    Share capital                                                     73 
 17    Insurance contract liabilities                                    74 
 18    Post-retirement benefits and obligations                          79 
 19    Results for the year 2016                                         80 
 20    Events after the reporting period                                 80 
 
 Appendix 
 A     Exchange rates                                                   81 
 
 
 
 
 CONDENSED CONSOLIDATED INCOME STATEMENT 
 STATUTORY BASIS 
 for the year ended 31 December 2016 
                                                                                                                             2016                            2015 
                                                                                            Notes                            GBPm                            GBPm 
========  ======================================================================  =========================  ====================      ========================== 
 Income 
 Gross written premiums                                                                                                     7,220                           6,858 
 Less: reinsurance premiums                                                                                                 (981)                           (906) 
================================================================================  =========================  ====================      ========================== 
 Net written premiums                                                                         7                             6,239                           5,952 
                                                                                                             ====================      ========================== 
           Change in the gross provision for unearned 
            premiums                                                                                                          109                            (97) 
           Less: change in provision for unearned reinsurance 
            premiums                                                                                                          (8)                             305 
                                                                                                             ====================      ========================== 
 Change in provision for unearned premiums                                                                                    101                             208 
                                                                                  =========================  ====================      ========================== 
 Net earned premiums                                                                                                        6,340                           6,160 
 Net investment return                                                                                                        347                             381 
 Other operating income                                                                                                       170                             142 
================================================================================  =========================  ====================      ========================== 
 Total income                                                                                                               6,857                           6,683 
================================================================================  =========================  ====================      ========================== 
 Expenses 
                                                                                                             ====================      ========================== 
           Gross claims incurred                                                                                          (4,826)                         (4,496) 
           Less: claims recoveries from reinsurers                                                                            707                             367 
                                                                                                             ====================      ========================== 
 Net claims                                                                                                               (4,119)                         (4,129) 
 Underwriting and policy acquisition costs                                                                                (1,977)                         (1,986) 
 Unwind of discount                                                                                                          (59)                            (52) 
 Other operating expenses                                                                                                   (229)                           (308) 
                                                                                  =========================  ====================      ========================== 
                                                                                                                          (6,384)                         (6,475) 
                                                                                  =========================  ====================      ========================== 
 
 Finance costs                                                                                                              (138)                           (106) 
 Remeasurement of disposal groups and gains on 
  disposals of businesses                                                                   5(iii)                          (234)                               3 
 Net share of profit after tax of associates                                                                                    -                               1 
                                                                                  =========================  ====================      ========================== 
 Profit before tax                                                                            7                               101                             106 
 Income tax expense                                                                           8                              (54)                            (18) 
================================================================================  =========================  ====================      ========================== 
 Profit after tax from continuing operations                                                                                   47                              88 
 (Loss)/profit from discontinued operations                                                  5(i)                            (27)                             156 
================================================================================  =========================  ====================      ========================== 
 Profit for the year                                                                                                           20                             244 
================================================================================  =========================  ====================      ========================== 
 
 Attributable to: 
 Equity holders of the Parent Company                                                                                          27                             235 
 Non-controlling interests                                                                                                    (7)                               9 
================================================================================  =========================  ====================      ========================== 
                                                                                                                               20                             244 
========  ======================================================================  =========================  ====================      ========================== 
 
 Earnings per share on profit/(loss) attributable to the ordinary shareholders 
  of the Parent Company 
 
 Basic 
 From continuing operations                                                                   9                              4.4p                            6.9p 
 From discontinued operations                                                                 9                            (2.6)p                           15.4p 
================================================================================  =========================  ====================      ========================== 
                                                                                                                             1.8p                           22.3p 
================================================================================  =========================  ====================      ========================== 
 
 Diluted 
 From continuing operations                                                                   9                              4.4p                            6.9p 
 From discontinued operations                                                                 9                            (2.6)p                           15.3p 
================================================================================  =========================  ====================      ========================== 
                                                                                                                             1.8p                           22.2p 
================================================================================  =========================  ====================      ========================== 
 
 Ordinary dividends paid and proposed for the 
  year 
 Interim dividend paid                                                                        10                             5.0p                            3.5p 
 Final dividend proposed                                                                      10                            11.0p                            7.0p 
================================================================================  =========================  ====================      ========================== 
 
 The attached notes on pages 49 to 81 form an integral part of these 
  condensed consolidated financial 
 CONDENSED CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME 
 STATUTORY BASIS 
 for the year ended 31 December 2016 
 
                                                                                                                             2016                            2015 
                                                                                                   Notes                     GBPm                            GBPm 
                                                                                                             ==================== 
 Profit for the year                                                                                                           20                             244 
 
 Items from continuing operations that may be reclassified 
  to the income statement: 
                                                                                                             ====================  ============================== 
  Exchange gains/(losses) net of tax on translation 
   of foreign operations                                                                                                      228                           (120) 
  Fair value gains/(losses) on available for sale 
   financial assets net of tax                                                                                                151                           (211) 
                                                                                                             ====================  ============================== 
                                                                                                                              379                           (331) 
 Items from continuing operations that will not 
  be reclassified to the income statement: 
                                                                                                             ====================  ============================== 
  Pension - remeasurement of net defined benefit 
   asset/liability net of tax                                                                                               (316)                              65 
  Movement in property revaluation surplus net 
   of tax                                                                                                                       1                               3 
                                                                                                             ====================  ============================== 
                                                                                                                            (315)                              68 
 
 Other comprehensive income/(expense) for the year 
  from continuing operations                                                                                                   64                           (263) 
 Other comprehensive income/(expense) for the year 
  from discontinued operations                                                                     5(i)                       120                           (106) 
                                                                                               ============  ====================  ============================== 
 Total other comprehensive income/(expense) for 
  the year                                                                                                                    184                           (369) 
=============================================================================================  ============  ====================  ============================== 
 Total comprehensive income/(expense)for the year 
  from continuing operations                                                                                                  111                           (175) 
 Total comprehensive income for the year from discontinued 
  operations                                                                                       5(i)                        93                              50 
=============================================================================================  ============  ====================  ============================== 
 Total comprehensive income/(expense) for the year                                                                            204                           (125) 
=============================================================================================  ============  ====================  ============================== 
 
 Attributable to: 
 Equity holders of the Parent Company 
                                                                                                             ====================  ============================== 
 from continuing operations                                                                                                    98                           (189) 
 from discontinued operations                                                                                                  94                              51 
                                                                                                             ====================  ============================== 
                                                                                                                              192                           (138) 
 Non-controlling interests 
                                                                                                             ====================  ============================== 
 from continuing operations                                                                                                    13                              14 
 from discontinued operations                                                                                                 (1)                             (1) 
                                                                                                             ====================  ============================== 
                                                                                                                               12                              13 
 ============================================================================================  ============  ====================  ============================== 
                                                                                                                              204                           (125) 
 ============================================================================================  ============  ====================  ============================== 
 
 The attached notes on pages 49 to 81 form an integral part of these 
  condensed consolidated financial statements. 
 
  CONDENSED CONSOLIDATED STATEMENT OF CHANGES IN EQUITY 
 STATUTORY BASIS 
 for the year ended 31 December 2016 
 
                                                                                                    Foreign 
                         Ordinary   Ordinary                                          Capital      currency                Share- 
                            share      share      Own   Preference   Revaluation   redemption   translation   Retained   holders'       Non-controlling     Total 
                          capital    premium   shares       shares      reserves      reserve       reserve   earnings     equity             interests    equity 
                             GBPm       GBPm     GBPm         GBPm          GBPm         GBPm          GBPm       GBPm       GBPm                  GBPm      GBPm 
 =====================  =========  =========  =======  ===========  ============  ===========  ============  =========  =========  ====================  ======== 
 Balance at 1 January 
  2015                      1,015      1,075      (1)          125           527          389          (46)        741      3,825                   108     3,933 
 Total comprehensive income 
                                              =======  ===========  ============  ===========  ============  =========  =========  ====================  ======== 
  Profit for the year           -          -        -            -             -            -             -        235        235                     9       244 
  Other comprehensive 
   (expense)/income             -          -        -            -         (234)            -         (204)         65      (373)                     4     (369) 
                        =========  =========  =======  ===========  ============  ===========  ============  =========  =========  ====================  ======== 
                                -          -        -            -         (234)            -         (204)        300      (138)                    13     (125) 
 Transactions with owners of 
  the Group 
 Contribution and distribution 
                                   =========  =======  ===========  ============  ===========  ============  =========  =========  ====================  ======== 
 Dividends (note 10)            -          -        -            -             -            -             -       (65)       (65)                   (3)      (68) 
 Shares issued for 
  cash (note 16)                1          2        -            -             -            -             -          -          3                     -         3 
 Share based payments 
  (note 16)                     1          -        -            -             -            -             -         13         14                     -        14 
 Other reserve 
  transfer                      -          -        -            -             -            -            29       (29)          -                     -         - 
                        =========  =========  =======  ===========  ============  ===========  ============  =========  =========  ====================  ======== 
                                2          2        -            -             -            -            29       (81)       (48)                   (3)      (51) 
 Changes in 
 shareholders' 
  interests in 
   subsidiaries                 -          -        -            -             -            -             -          3          3                    11        14 
 =====================  =========  =========  =======  ===========  ============  ===========  ============  =========  =========  ====================  ======== 
 Total transactions 
  with owners 
 of the Group                   2          2        -            -             -            -            29       (78)       (45)                     8      (37) 
======================  =========  =========  =======  ===========  ============  ===========  ============  =========  =========  ====================  ======== 
 Balance at 1 January 
  2016                      1,017      1,077      (1)          125           293          389         (221)        963      3,642                   129     3,771 
 Total comprehensive income 
                                              =======  ===========  ============  ===========  ============  =========  =========  ====================  ======== 
  Profit for the year           -          -        -            -             -            -             -         27         27                   (7)        20 
  Other comprehensive 
   income/(expense)             -          -        -            -           181            -           299      (315)        165                    19       184 
                        =========  =========  =======  ===========  ============  ===========  ============  =========  =========  ====================  ======== 
                                -          -        -            -           181            -           299      (288)        192                    12       204 
 Transactions with owners of 
  the Group 
 Contribution and distribution 
                                   =========  =======  ===========  ============  ===========  ============  =========  =========  ====================  ======== 
 Dividends (note 10)            -          -        -            -             -            -             -      (131)      (131)                   (3)     (134) 
 Shares issued for 
  cash (note 16)                2          3        -            -             -            -             -          -          5                     -         5 
 Share based payments 
  (note 16)                     1          -        -            -             -            -             -         15         16                     -        16 
 Other reserve 
  transfer(1)                   -          -        -            -            28            -             -       (28)          -                     -         - 
                        =========  =========  =======  ===========  ============  ===========  ============  =========  =========  ====================  ======== 
                                3          3        -            -            28            -             -      (144)      (110)                   (3)     (113) 
 Changes in 
 shareholders' 
  interests in 
   subsidiaries                 -          -        -            -           (6)            -             -        (3)        (9)                   (6)      (15) 
 =====================  =========  =========  =======  ===========  ============  ===========  ============  =========  =========  ====================  ======== 
 Total transactions 
  with owners of the 
  Group                         3          3        -            -            22            -             -      (147)      (119)                   (9)     (128) 
======================  =========  =========  =======  ===========  ============  ===========  ============  =========  =========  ====================  ======== 
 Balance at 31 
  December 
  2016                      1,020      1,080      (1)          125           496          389            78        528      3,715                   132     3,847 
======================  =========  =========  =======  ===========  ============  ===========  ============  =========  =========  ====================  ======== 
 1. During the year a reclassification was made between retained earnings 
  and the revaluation reserve of GBP28m primarily as a result of the 
  changes to UK tax treatment of unrealised investment gains of available 
  for sale securities. 
 
 The attached notes on pages 49 to 81 form an integral part of these 
  condensed consolidated financial statements. 
 CONDENSED CONSOLIDATED STATEMENT OF FINANCIAL POSITION 
 STATUTORY BASIS 
 as at 31 December 2016 
 
                                                                                                                             2016                            2015 
                                                                                                   Notes                     GBPm                            GBPm 
 ============================================================================================  ============  ====================  ============================== 
 Assets 
 Goodwill and other intangible assets                                                               11                        728                             616 
 Property and equipment                                                                                                       109                             109 
                                                                                                             ====================  ============================== 
  Investment property                                                                                                         333                             365 
  Investments in associates                                                                                                    12                              13 
  Financial assets                                                                                  12                     12,325                          11,797 
                                                                                                             ====================  ============================== 
 Total investments                                                                                                         12,670                          12,175 
 Reinsurers' share of insurance contract liabilities                                                13                      2,252                           1,988 
 Insurance and reinsurance debtors                                                                                          2,823                           2,653 
                                                                                                             ====================  ============================== 
  Deferred tax assets                                                                               14                        270                             163 
  Current tax assets                                                                                14                         65                              51 
  Other debtors and other assets                                                                                              430                             693 
                                                                                                             ====================  ============================== 
 Other assets                                                                                                                 765                             907 
 Cash and cash equivalents                                                                          15                        985                             816 
=============================================================================================  ============  ====================  ============================== 
                                                                                                                           20,332                          19,264 
 Assets of operations classified as held for sale                                                  5(ii)                      807                           1,347 
=============================================================================================  ============  ====================  ============================== 
 Total assets                                                                                                              21,139                          20,611 
=============================================================================================  ============  ====================  ============================== 
 
 Equity and liabilities 
 Equity 
 Shareholders' equity                                                                                                       3,715                           3,642 
 Non-controlling interests                                                                                                    132                             129 
                                                                                               ============  ====================  ============================== 
 Total equity                                                                                                               3,847                           3,771 
                                                                                               ============  ====================  ============================== 
 Liabilities 
 Loan capital                                                                                                               1,068                           1,254 
 Insurance contract liabilities                                                                     17                     12,676                          12,191 
 Insurance and reinsurance liabilities                                                              17                        954                             945 
 Borrowings                                                                                                                   251                              11 
                                                                                                             ====================  ============================== 
  Deferred tax liabilities                                                                          14                         54                              40 
  Current tax liabilities                                                                           14                         32                              31 
  Provisions                                                                                                                  420                             261 
  Other liabilities                                                                                                         1,087                           1,017 
                                                                                                             ====================  ============================== 
 Provisions and other liabilities                                                                                           1,593                           1,349 
=============================================================================================  ============  ====================  ============================== 
                                                                                                                           16,542                          15,750 
 Liabilities of operations classified as held for 
  sale                                                                                             5(ii)                      750                           1,090 
=============================================================================================  ============  ====================  ============================== 
 Total liabilities                                                                                                         17,292                          16,840 
=============================================================================================                ====================  ============================== 
 Total equity and liabilities                                                                                              21,139                          20,611 
=============================================================================================  ============  ====================  ============================== 
 
 The attached notes on pages 49 to 81 form an integral part of these 
  condensed consolidated financial statements. 
 
 The financial statements were approved on 22 February 2017. 
 
 
 
 
 
 CONDENSED CONSOLIDATED STATEMENT OF CASHFLOWS 
 STATUTORY BASIS 
 for the year ended 31 December 2016 
                                                                                                                             2016                            2015 
                                                                                                                                                  Re-presented(1) 
                                                                                                   Notes                     GBPm                            GBPm 
 ============================================================================================  ============  ====================  ============================== 
 Cashflows from operating activities 
 Net profit for the year before tax from continuing 
  operations                                                                                                                  101                             106 
 Adjustments for non cash movements in net profit 
  for the year 
 Depreciation                                                                                                                  20                              21 
 Amortisation and impairment of intangible assets                                                                              83                              80 
 Amortisation of available for sale assets                                                                                     70                              64 
 Fair value gains/ (losses) on disposal of financial 
  assets                                                                                                                       15                            (37) 
 Impairment on available for sale financial assets                                                                            (8)                               7 
 Share of (profit)/loss of associates                                                                                           -                             (1) 
 Loss/ (profit) on disposal of businesses                                                                                     234                             (3) 
 Foreign exchange (loss)/ gain(1)                                                                                            (87)                              41 
 Other non-cash movements(1)                                                                                                   17                              49 
 Changes in operating assets/liabilities 
 Loss and loss adjustment expenses                                                                                          (308)                            (77) 
 Unearned premiums                                                                                                           (76)                           (179) 
 Movement in working capital(1)                                                                                              (69)                             299 
 Reclassification of investment income and interest 
  paid                                                                                                                      (212)                           (232) 
 Tax paid                                                                                                                    (88)                           (108) 
 Dividend income                                                                                                               28                              25 
 Interest and other investment income                                                                                         328                             322 
 Pension deficit funding                                                                                                     (65)                            (65) 
                                                                                               ============  ====================  ============================== 
 Net cashflows from operating activities - continuing 
  operations                                                                                                                 (17)                             312 
                                                                                               ============  ====================  ============================== 
 Net cashflows from operating activities - discontinued 
  operations                                                                                                                 (18)                              11 
                                                                                               ============  ====================  ============================== 
 Cashflows from investing activities 
 Proceeds from sales or maturities of: 
 Financial assets                                                                                                           3,747                           3,931 
 Investment property                                                                                                           28                               3 
 Property and equipment                                                                                                        10                               1 
 Sale of subsidiaries (net of cash disposed of)                                                                                 -                              14 
 Purchase of: 
 Financial assets                                                                                                         (3,589)                         (4,118) 
 Property and equipment                                                                                                      (25)                            (14) 
 Intangible assets                                                                                                          (139)                            (48) 
                                                                                               ============  ====================  ============================== 
 Net cashflows from investing activities - continuing 
  operations                                                                                                                   32                           (231) 
                                                                                               ============  ====================  ============================== 
 Net cashflows from investing activities - discontinued 
  operations                                                                                                                  333                             219 
                                                                                               ============  ====================  ============================== 
 Cashflows from financing activities 
 Proceeds from issue of share capital                                                                                           5                               3 
 Dividends paid to ordinary shareholders                                                                                    (122)                            (56) 
 Dividends paid to preference shareholders                                                                                    (9)                             (9) 
 Dividends paid to non-controlling interests                                                                                  (3)                             (3) 
 Redemption of debt instruments                                                                                             (200)                           (299) 
 Issue of debt instruments                                                                                                    242                               - 
 Interest paid                                                                                                              (150)                           (107) 
 Net cashflows from financing activities - continuing 
  operations                                                                                                                (237)                           (471) 
                                                                                               ============  ====================  ============================== 
 Net cashflows from financing activities - discontinued 
  operations                                                                                                                    -                               - 
                                                                                               ============  ====================  ============================== 
 Net increase/(decrease) in cash and cash equivalents                                                                          93                           (160) 
 Cash and cash equivalents at the beginning of 
  the year                                                                                                                    902                           1,135 
 Effect of changes in foreign exchange on cash 
  and cash equivalents                                                                                                         92                            (73) 
                                                                                               ============  ====================  ============================== 
 Cash and cash equivalents at the end of the year                                                   15                      1,087                             902 
                                                                                               ============  ====================  ============================== 
 
 1. Following a review of other non-cash movements and foreign exchange 
  adjustments, specific balances have been further analysed and classified 
  as movements in working capital for 2016 and 2015. These adjustments 
  have no impact on the overall reported cash flow from operating activities 
  in either year, or any other notes to the financial statements. 
 
 
 

The attached notes on pages 49 to 81 form an integral part of these condensed consolidated financial statements.

EXPLANATORY NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

BASIS OF PREPARATION AND SIGNIFICANT ACCOUNTING POLICIES

RSA Insurance Group Plc (the 'Company') is a public limited company incorporated and domiciled in England and Wales. The Company through its subsidiaries and associates (together the 'Group' or 'RSA') provides personal and commercial insurance products to its global customer base, principally in the UK, Ireland, Middle East (together 'UK & International'), Scandinavia and Canada.

   1)   BASIS OF PREPARATION 

The financial statements within the full Annual Report and Accounts, from which the financial information within this preliminary announcement has been extracted, have been prepared on a going concern basis and in accordance with International Financial Reporting Standards (IFRS) as endorsed by the European Union (EU). The condensed consolidated financial information in this report has been prepared by applying the accounting policies used in the 2016 Annual Report and Accounts.

These condensed consolidated financial statements have been prepared by applying the accounting policies used in the Annual Report and Accounts 2016 (see note 19). Certain amounts in the prior years have been reclassified to conform to the current year presentation.

In line with industry practice, the Group's statement of financial position is not presented using current and non-current classifications, but broadly in increasing order of liquidity. The assets and liabilities considered as non-current include: investments in associates, deferred tax assets, property and equipment, intangible assets, goodwill, deferred tax liabilities, outstanding debt including loan capital and elements of financial investments, insurance contract liabilities and reinsurers' share of insurance contract liabilities.

The assets and liabilities considered as current include cash and cash equivalents, and insurance and reinsurance debtors.

The remaining balances are of a mixed nature. The current and non-current portions of such balances are set out in the respective notes or in the Risk and Capital Management note (note 4).

Except where otherwise stated, all figures included in the condensed consolidated financial statements are presented in millions of pounds sterling (GBPm).

Estimation techniques and assumptions are presented in the relevant note in order to provide context to the figures presented. The most significant estimates and assumptions are those used in determining Insurance contract liabilities (note 17), Deferred tax (note 14) and Defined benefit pension scheme liabilities (note 18). With the exception of the re-presentation of the Segmental information (note 7), all of the information previously disclosed continues to be presented, where material, on a basis consistent with prior year.

   2)   ADOPTION OF NEW AND REVISED STANDARDS 

There are a small number of narrow scope amendments arising from annual improvements to standards that are applicable to the Group for the first time in 2016, none of which have had a significant impact on the consolidated financial statements.

   3)   RECENTLY ISSUED ACCOUNTING PRONOUNCEMENTS 

IFRS 9 'Financial Instruments' and IFRS 17 'Insurance Contracts'

The IASB currently expects to publish IFRS 17 'Insurance Contracts' during the first half of 2017 and that the latest adoption date for the new standard will be 2021.

This timescale is anticipated to be consistent with the latest date of adoption of IFRS 9 'Financial Instruments' as permitted by the amendment to IFRS 4 'Insurance Contracts'. The amendment (which has still to be adopted by the EU) provides the option to defer the normal adoption date of 2018 for up to three years.

The Group plans to take advantage of the deferral approach available under IFRS 4, thereby adopting the standard from 1 January 2021.

IFRS 15 'Revenue Recognition'

IFRS 15 'Revenue Recognition' becomes effective from 1 January 2018. Revenue arising from insurance contracts and from financial instruments is outside the scope of IFRS 15. The impact on the recognition of revenue from other services delivered to customers by the Group is expected to be insignificant.

IFRS 16 'Leases'

In January 2016, the IASB issued IFRS 16 'Leases' to replace the existing standard IAS 17, which will be effective from 1 January 2019 but with earlier adoption permitted.

The main change under IFRS 16 is that it requires the recognition of the lease obligations, together with an asset representing the right to the use of the leased asset during the term of the lease. Under IAS 17, for leases qualifying as operating leases, the lease obligations are not recognised in the statement of financial position.

The Group is currently in the process of assessing the impact of IFRS 16 on the financial statements.

Other pronouncements

There are a number of amendments to IFRS that have been issued by the IASB that become mandatory during 2017 or in a subsequent accounting period. The Group has evaluated these changes and none are expected to have a significant impact on the consolidated financial statements.

RISK AND CAPITAL MANAGEMENT

4) RISK AND CAPITAL MANAGEMENT

Insurance Risk

The Group is exposed to risks arising from insurance contracts as set out below:

   A)    Underwriting risk 
   B)    Reinsurance risk 
   C)    Reserving risk 
   A)    Underwriting risk 

Underwriting risk refers to the risk that underwritten business is less profitable than planned due to insufficient pricing.

The majority of underwriting risk to which the Group is exposed is of a short-term nature, and generally does not exceed 12 months. The Group's underwriting strategy aims to ensure that the underwritten risks are well diversified in terms of the type, amount of risk, and geography in order to ensure that the Group is not exposed to a concentration of risk which would result in a volatile insurance result.

Underwriting limits are in place to enforce appropriate risk selection criteria and pricing with all of the Group's underwriters having specific licences that set clear parameters for the business they can underwrite, based on their expertise.

The Group has developed enhanced methods of recording exposures and concentrations of risk and has a centrally managed forum looking at Group underwriting issues, reviewing and agreeing underwriting direction and setting policy and directives where appropriate. The Group has a quarterly portfolio management process across all its business units where key risk indicators are tracked to monitor emerging trends, opportunities and risks. This provides greater control of exposures in high risk areas as well as enabling a prompt response to claims from policyholders should there be a catastrophic event such as an earthquake.

Pricing for the Group's products is generally based upon historical claims frequencies and claims severity averages, adjusted for inflation and modelled catastrophes, trended forward to recognise anticipated changes in claims patterns after making allowance for other costs incurred by the Group, conditions in the insurance market and a profit loading that adequately covers the cost of capital.

   B)    Reinsurance risk 

Reinsurance risk refers to the risk of loss to the Group from the failure to enforce payment under the contracts from one or more of its reinsurers.

Decisions on how much insurance risk to pass on to other insurers through the use of reinsurance is another key strategy employed in managing the Group's exposure to insurance risk. The Group Board determines a maximum and the Group Corporate Centre determines a maximum level of risk to be retained by the Group as a whole and, therefore, the amount of central reinsurance cover purchased. This is then distributed across the Group in accordance with deemed risk appetite. Local operations may also purchase additional reinsurance within agreed local reinsurance appetite parameters.

Reinsurance arrangements in place include proportional, excess of loss, stop loss, catastrophe and adverse development coverage. These arrangements ensure that the Group should not suffer total net insurance losses beyond the Group's risk appetite in any one year.

The Group remains primarily liable as the direct insurer on all risks reinsured, although the reinsurer is liable to the Group to the extent of the insurance risk it has contractually accepted responsibility for.

   C)    Reserving risk 

Reserving risk refers to the risk that the Group's estimates of future claims will be insufficient.

The Group establishes a provision for losses and loss adjustment expenses for the anticipated costs of all losses that have already occurred but have not yet been paid. Such estimates are made for losses already reported to the Group as well as for the losses that have already occurred but are not yet reported losses together with a provision for the future costs of handling and settling the outstanding claims.

There is a risk to the Group from the inherent uncertainty in estimating provisions at the end of the reporting period for the eventual outcome of outstanding notified claims as well as estimating the number and value of claims that are still to be notified. In particular, the estimation of the provisions for the ultimate costs of claims for asbestos and environmental pollution is subject to a range of uncertainties that is generally greater than those encountered for other classes of business due to the slow emergence and longer settlement period for these claims.

The Group seeks to reduce its reserving risk through the use of experienced regional actuaries who estimate the actuarial indication of the required reserves based on claims experience, business volume, anticipated change in the claims environment and claims cost. This information is used by local reserving committees to recommend to the Group Reserving Committee the appropriate level of reserves for each region - which will include adding a margin onto the actuarial indication as a provision for unforeseen developments such as future claims patterns differing from historical experience, future legislative changes and the emergence of latent exposures such as asbestosis. The Group Reserving Committee review these local submissions and recommend the final level of reserves to be held by the Group. The Group has a Group Reserving Committee which is chaired by the Group Chief Financial Officer and includes the Group Chief Executive, Group Underwriting Director, Group Chief Actuary and Group Chief Risk Officer. A similar committee has been established in each of the Group's major operating segments. The Group Reserving Committee monitors the decisions and judgements made by the business units as to the level of reserves to be held. It then recommends to the Group Board via the Group Audit Committee for the final decision on the level of reserves to be included within the consolidated financial statements. In forming its collective judgement, the Committee considers the following information:

-- The actuarial indication of ultimate losses together with an assessment of risks and possible favourable or adverse developments that may not have been fully reflected in calculating these indications. At the end of 2016, these risks and developments include: the possibility of future legislative change having retrospective effect on open claims; changes in claims settlement procedures potentially leading to future claims payment patterns differing from historical experience; the possibility of new types of claim, such as disease claims, emerging from business written several years ago; general uncertainty in the claims environment; the emergence of latent exposures such as asbestos; the outcome of litigation on claims received; failure to recover reinsurance and unanticipated changes in claims inflation;

-- The views of internal peer reviewers of the reserves and of other parties including actuaries, legal counsel, risk directors, underwriters and claims managers;

-- The outcome from independent assurance reviews performed by the Group actuarial function to assess the reasonableness of regional actuarial indication estimates;

   --      How previous actuarial indications have developed. 

Financial risk

Financial risk refers to the risk of financial loss predominantly arising from investment transactions entered into by the Group, and also to a lesser extent arising from insurance contracts, and includes the following risks:

   --      Credit risk; 
   --      Market risk including price, interest rate and currency rate risks; 
   --      Liquidity risk. 

The Group undertakes a number of strategies to manage these risks including the use of derivative financial instruments for the purpose of reducing its exposure to adverse fluctuations in interest rates, foreign exchange rates and long term inflation. The Group does not use derivatives to leverage its exposure to markets and does not hold or issue derivative financial instruments for speculative purposes. The policy on use of derivatives is approved by the Board Risk Committee ('BRC').

Credit risk

Credit risk is the risk of loss resulting from the failure of a counterparty to honour its financial or contractual obligations to the Group. The Group's credit risk exposure is largely concentrated in its fixed income investment portfolio and to a lesser extent, its premium receivables, and reinsurance assets.

Credit risk is managed at both a Group level and at a local level. Local operations are responsible for assessing and monitoring the creditworthiness of their counterparties (e.g. brokers and policyholders). Local credit committees are responsible for ensuring these exposures are within the risk appetite of the local operations. Exposure monitoring and reporting is embedded throughout the organisation with aggregate credit zositions reported and monitored at Group level.

The Group's credit risk strategy appetite and credit risk policy are developed by the BRC and are reviewed and approved by the Board on an annual basis. This is done through the setting of Group policies, procedures and limits.

In defining its appetite for credit risk the Group looks at exposures at both an aggregate and business unit level distinguishing between credit risks incurred as a result of offsetting insurance risks or operating in the insurance market (e.g. reinsurance credit risks and risks to receiving premiums due from policyholders and intermediaries) and credit risks incurred for the purposes of generating a return (e.g. invested assets credit risk).

Limits are set at both a portfolio and counterparty level based on likelihood of default, derived from the rating of the counterparty, to ensure that the Group's overall credit profile and specific concentrations are managed and controlled within risk appetite.

The Group's investment management strategy primarily focuses on debt instruments of high credit quality issuers and seeks to limit the overall credit exposure with respect to any one issuer by ensuring limits have been based upon credit quality. Restrictions are placed on each of the Group's investment managers as to the level of exposure to various rating categories including unrated securities.

The Group is also exposed to credit risk from the use of reinsurance in the event that a reinsurer fails to settle its liability to the Group.

The Group Reinsurance Credit Committee oversees the management of credit risk arising from the reinsurer failing to settle its liability to the Group. Group standards are set such that reinsurers that have a financial strength rating of less than 'A-' with Standard & Poor's, or a comparable rating, are removed from the Group's authorised list of approved reinsurers unless the Group's internal review discovers exceptional circumstances in favour of the reinsurer. Collateral is taken, where appropriate, to mitigate exposures to acceptable levels. At 31 December 2016 the extent of collateral held by the Group against reinsurers' share of insurance contract liabilities was GBP159m (2015: GBP69m). The UK Legacy reinsurance announced on 7 February 2017 will involve additional extensive collateral arrangements.

The Group's use of reinsurance is sufficiently diversified that it is not concentrated on a single reinsurer, or any single reinsurance contract. The Group regularly monitors its aggregate exposures by reinsurer group against predetermined reinsurer Group limits, in accordance with the methodology agreed by the BRC. The Group's largest reinsurance exposures to active reinsurance groups are Munich Re, Lloyd's, and Berkshire Hathaway Inc. At 31 December 2016 the reinsurance asset recoverable from these groups does not exceed 2.4% (2015: 2.8%) of the Group's total financial assets. Stress tests are performed by reinsurer counterparty and the limits are set such that in a catastrophic event, the exposure to a single reinsurer is estimated not to exceed 6.1% (2015: 7.1%) of the Group's total financial assets.

The credit profile of the Group's assets exposed to credit risk is shown below. The credit rating bands are provided by independent rating agencies. The table below sets out the Group's aggregated credit risk exposure for its financial and insurance assets as at 2016 and 2015.

 
 As at 31 December 2016 
                               Credit rating relating to financial 
                                   assets that are neither past 
                                         due nor impaired 
                         ============================================== 
                                                                                                             Total 
                                                                                             Less:    of financial 
                                                                                           Amounts          assets 
                                                                               Value    classified        that are 
                                                                           including       as held         neither 
                                                                    Not     held for           for        past due 
                            AAA      AA       A     BBB   <BBB    rated         sale          sale    nor impaired 
                           GBPm    GBPm    GBPm    GBPm   GBPm     GBPm         GBPm          GBPm            GBPm 
=======================  ======  ======  ======  ======  =====  =======  ===========  ============  ============== 
 Debt securities          5,216   3,327   2,733     875    108       62       12,321           776          11,545 
 Loans and receivables       67       -       1       -      4       16           88             -              88 
 Reinsurers' share 
  of insurance 
  contract liabilities        -     605   1,577      90     20       51        2,343            96           2,247 
 Insurance and 
 reinsurance 
  debtors(1)                129      30     834      96    103    1,518        2,710            15           2,695 
 Derivative assets            -       2       8      37      -        9           56             -              56 
 Other debtors                -       -       -       -      -      127          127             1             126 
 Cash and cash 
  equivalents               402     202     442      27      -       16        1,089           104             985 
=======================  ======  ======  ======  ======  =====  =======  ===========  ============  ============== 
 
 Notes: 
 
 (1) The insurance and reinsurance debtors classified as not rated comprise 
  personal policyholders and small corporate customers that do not have 
  individual credit ratings. The overall credit risk to the Group is 
  deemed to be low as the cover could be cancelled if payment were not 
  received on a timely basis. 
 As at 31 December 2015 
                                                                                                             Total 
                                                                                                      of financial 
                                                                                                            assets 
                                                                                                          that are 
                               Credit rating relating to financial                                         neither 
                                   assets that are neither past                                           past due 
                                         due nor impaired                                             nor impaired 
                         ============================================== 
                                                                                             Less: 
                                                                                           Amounts 
                                                                               Value    classified 
                                                                           including       as held 
                                                                    Not     held for           for 
                            AAA      AA       A     BBB   <BBB    rated         sale          sale 
                           GBPm    GBPm    GBPm    GBPm   GBPm     GBPm         GBPm          GBPm            GBPm 
=======================  ======  ======  ======  ======  =====  =======  ===========  ============  ============== 
 Debt securities          5,737   1,612   2,818   1,166     82       73       11,488           376          11,112 
 Loans and receivables       50       -       1       -      4       45          100             -             100 
 Reinsurers' share 
  of insurance 
  contract liabilities        -     368   1,626      91     23      113        2,221           237           1,984 
 Insurance and 
 reinsurance 
  debtors(1)                106      22     715     148     93    1,864        2,948           469           2,479 
 Derivative assets            4       5       -      21      -        8           38             -              38 
 Other debtors                -       -       -       -      -      258          258             9             249 
 Cash and cash 
  equivalents               304     116     346      57     14       76          913            97             816 
=======================  ======  ======  ======  ======  =====  =======  ===========  ============  ============== 
 
 Notes: 
 (1) The insurance and reinsurance debtors classified as not rated comprise 
  personal policyholders and small corporate customers that do not have 
  individual credit ratings. The overall credit risk to the Group is 
  deemed to be low as the cover could be cancelled if payment were not 
  received on a timely basis. 
 

With the exception of government debt securities, the largest single aggregate credit exposure does not exceed 3% of the Group's total financial assets.

Ageing of financial assets that are past due but not impaired

The following table provides information regarding the carrying value of financial assets that have been impaired and the ageing of financial assets that are past due but not impaired as at 31 December 2016, excluding those assets that have been classified as held for sale.

 
 As at 31 December 2016 
                                      Financial assets that are 
                                       past due but not impaired 
                             =========================================== 
                                                                           Financial       Carrying             Impairment 
                                                                              assets          value                 losses 
                    Neither                                                     that         in the     charged/(reversed) 
                       past     Up to     Three   Six months     Greater        have      statement                 to the 
                    due nor     three    to six       to one        than        been   of financial                 income 
                   impaired    months    months         year    one year    impaired       position              statement 
                       GBPm      GBPm      GBPm         GBPm        GBPm        GBPm           GBPm                   GBPm 
===============  ==========  ========  ========  ===========  ==========  ==========  =============  ===================== 
 Debt 
  securities         11,545         -         -            -           -           -         11,545                      - 
 Loans and 
  receivables            88         -         -            -           -           -             88                   (10) 
 Reinsurers' 
 share 
 of insurance 
 contract 
  liabilities         2,247         -         -            -           -           5          2,252                      - 
 Insurance and 
 reinsurance 
 debtors              2,695        79        22           17           7           3          2,823                      1 
 Derivative 
  assets                 56         -         -            -           -           -             56                      - 
 Other debtors          126         -         -            -           3           -            129                      - 
Cash and cash 
 equivalents            985         -         -            -           -           -            985                      - 
 
 As at 31 December 2015 
                                      Financial assets that are 
                                      past due but not impaired 
                                                                           Financial       Carrying           Impairment 
                                                                              assets          value               losses 
                    Neither                                                     that         in the              charged 
                       past     Up to     Three   Six months     Greater        have      statement               to the 
                    due nor     three    to six       to one        than        been   of financial               income 
                   impaired    months    months         year    one year    impaired       position            statement 
                       GBPm      GBPm      GBPm         GBPm        GBPm        GBPm           GBPm                 GBPm 
                             ========  ========  ===========  ==========  ==========  ============= 
Debt securities      11,112         -         -            -           -           -         11,112                    3 
Loans and 
 receivables            100         -         -            -           -           -            100                    2 
Reinsurers' 
share 
of insurance 
   contract 
    liabilities       1,984         -         -            -           -           4          1,988                    1 
Insurance and 
reinsurance 
   debtors            2,479       121        18           18          17           -          2,653                    4 
Derivative 
 assets                  38         -         -            -           -           -             38                    - 
Other debtors           249         1         -            -           3           -            253                    - 
Cash and cash 
 equivalents            816         -         -            -           -           -            816                    - 
 
 

Market risk

Market risk is the risk of adverse financial impact resulting, directly or indirectly from fluctuations from equity and property prices, interest rates and foreign currency exchange rates. Market risk arises in our operations due to fluctuations in both the value of liabilities and in the value of investments held. At Group level, it also arises in relation to the overall portfolio of international businesses. Market risk is subject to the Board Risk Committee risk management framework, which is subject to review and approval by the Board.

Market risk can be further broken down into three key components:

   i.    Price risk 

The Group classifies its investment portfolio in debt securities and equity securities in accordance with the accounting definitions under IFRS.

At 31 December 2016 the Group held investments classified as equity securities of GBP692m (2015: GBP585m). These include interests in structured entities and other investments where the price risk arises from interest rate risk rather than from equity market price risk. The Group considers that within equity securities, investments with a fair value of GBP170m (2015: GBP159m) may be more affected by equity index market price risk than by interest rate risk. On this basis a 15% fall in the value of equity index prices would result in the recognition of losses in GBP26m (2015: GBP24m) in other comprehensive income.

In addition the Group holds investments in properties and in group occupied properties which are subject to property price risk. A decrease of 15% in property prices would result in the recognition of losses of GBP50m (2015: GBP55m) in the income statement and GBP5m (2015: GBP6m) in other comprehensive income.

This analysis assumes that there is no correlation between interest rate and property market rate risks. It also assumes that all other assets and liabilities remain unchanged and that no management action is taken. This analysis does not represent management's view of future market change, but reflects management's view of key sensitivities.

This analysis is presented gross of the corresponding tax credits/ (charges).

   ii.   Interest rate risk 

Interest rate risk arises primarily from the Group's investments in long-term debt and fixed income securities and their movement relative to the value placed on insurance liabilities. This impacts both the fair value and amount of variable returns on existing assets as well as the cost of acquiring new fixed maturity investments.

Given the composition of the Group's investments as at 31 December 2016, the table below illustrates the impact to the income statement and other comprehensive income of hypothetical 100bps change in interest rates on long-term debt and fixed income securities that are subject to interest rate risk.

 
 Changes in the income statement and other comprehensive income: 
                                                                                  Decrease in other 
                                                            Increase in income      comprehensive 
                                                                 statement              income 
                                                                2016       2015       2016      2015 
                                                                GBPm       GBPm       GBPm      GBPm 
Increase in interest rate markets: 
 Impact on fixed income securities and 
  cash of an increase in interest rates 
  of 100bps                                                       20         25      (452)     (435) 
 
 The Group manages interest rate risk by holding investment assets (predominantly 
  fixed income) that generate cash flows which broadly match the duration 
  of expected claim settlements and other associated costs. 
 
The sensitivity of the fixed interest securities of the Group has been 
 modelled by reference to a reasonable approximation of the average 
 interest rate sensitivity of the investments held within each of the 
 portfolios. The effect of movement in interest rates is reflected as 
 a one time rise of 100bps on 1 January 2017 and 1 January 2016 on the 
 following year's income statement and other comprehensive income. 
 

iii. Currency risk

The Group incurs exposure to currency risk in two ways:

-- Operational currency risk - by holding investments and other assets and by underwriting and incurring liabilities in currencies other than the currency of the primary environment in which the business units operate the Group is exposed to fluctuations in foreign exchange rates that can impact both its profitability and the reported value of such assets and liabilities;

-- Structural currency risk - by investing in overseas subsidiaries the Group is exposed to the risk that fluctuations in foreign exchange rates impact the reported profitability of foreign operations to the Group, and the value of its net investment in foreign operations

Operational currency risk is principally managed within the Group's individual operations by broadly matching assets and liabilities by currency and liquidity. Operational currency risk is not significant.

Structural currency risk is managed at a Group level through currency forward contracts and foreign exchange options within predetermined limits set by the Group Investment Committee. In managing structural currency risk the needs of the Group's subsidiaries to maintain net assets in local currencies to satisfy local regulatory solvency and internal risk based capital requirements are taken into account. These assets should prove adequate to support local insurance activities irrespective of exchange rate movements but may affect the value of the consolidated shareholders' equity expressed in sterling.

 
 At 31 December 2016, the Group's total shareholders' equity deployed 
  by currency was: 
 
                                Pounds       Danish  Canadian  Swedish 
                              Sterling   Krone/Euro    Dollar    Krona  Other  Total 
                                  GBPm         GBPm      GBPm     GBPm   GBPm   GBPm 
Shareholders' equity at 31 
 December 2016                   2,516          284       477      236    202  3,715 
Shareholders' equity at 31 
 December 2015                   2,158          377       492      132    483  3,642 
 

Shareholders' equity is stated after taking account of the effect of currency forward contracts and foreign exchange options. The analysis aggregates the Danish Krone exposure and the Euro exposure as the Danish Krone continues to be pegged closely to the Euro. The Group considers this aggregate exposure when reviewing its hedging strategy.

The table below illustrates the impact of a hypothetical 10% change in Danish Krone/Euro, Canadian Dollar or Swedish Krona exchange rates on shareholders' equity when retranslating into sterling:

 
                  10% strengthening  10% weakening  10% strengthening  10% weakening  10% strengthening  10% weakening 
                          in Pounds      in Pounds          in Pounds      in Pounds          in Pounds      in Pounds 
                           Sterling       Sterling           Sterling       Sterling           Sterling       Sterling 
                            against        against            against        against            against        against 
                             Danish         Danish           Canadian       Canadian            Swedish        Swedish 
                         Krone/Euro     Krone/Euro             Dollar         Dollar              Krona          Krona 
                               GBPm           GBPm               GBPm           GBPm               GBPm           GBPm 
Movement in 
 shareholders' 
 equity at 31 
 December 2016                 (25)             31               (43)             53               (21)             26 
Movement in 
 Shareholders' 
 equity at 31 
 December 2015                 (34)             42               (45)             55               (12)             15 
 

Changes arising from the retranslation of foreign subsidiaries' net asset positions from their primary currencies into Sterling are taken through the foreign currency translation reserve and so consequently these movements in exchange rates have no impact on profit.

Liquidity risk

Liquidity risk refers to the risk of loss to the Group as a result of assets not being available in a form that can immediately be converted into cash, and therefore the consequence of not being able to pay its obligations when due. To help mitigate this risk, the BRC sets limits on assets held by the Group designed to match the maturities of its assets to that of its liabilities.

A large proportion of investments is maintained in short-term (less than one year) highly liquid securities, which are used to manage the Group's operational requirements based on actuarial assessment and allowing for contingencies.

The following table summarises the contractual repricing or maturity dates, whichever is earlier. Provision for unearned premium and provision for losses and loss adjustment expenses are also presented and are analysed by remaining estimated duration until settlement.

 
As at 31 December 2016 
                                                                                                         Carrying 
                                                                                                            value 
                               Less              Two                               Greater                 in the 
                               than      One      to     Three      Four     Five     than              statement 
                                one   to two   three   to four   to five   to ten      ten           of financial 
                               year    years   years     years     years    years    years   Total       position 
                               GBPm     GBPm    GBPm      GBPm      GBPm     GBPm     GBPm    GBPm           GBPm 
                                                                                                    ============= 
Subordinated guaranteed 
 US$ bonds                        -        -       -         -         -        -        7       7              6 
Perpetual guaranteed 
 subordinated 
 capital securities             375        -       -         -         -        -        -     375            369 
Guaranteed subordinated 
 notes due 2045                   -        -       -         -         -      400        -     400            395 
Guaranteed subordinated 
 step-up notes 
 due 2039                         -        -     300         -         -        -        -     300            298 
Provision for unearned 
 premium                      3,007      246      88         6         4        2        -   3,353          3,311 
Provisions for losses 
 and loss 
 adjustment expenses          3,583    1,728   1,150       805       556    1,300    1,887  11,009          9,365 
Direct insurance creditors      108        -       -         -         -        -        -     108            108 
Reinsurance creditors           559      201      86         -         -        -        -     846            846 
Borrowings                      251        -       -         -         -        -        -     251            251 
Deposits received 
 from reinsurers                 67        -       -         -         -        -        -      67             67 
Derivative liabilities           28        1      49         -        19       35       35     167            167 
Total                         7,978    2,176   1,673       811       579    1,737    1,929  16,883         15,183 
Interest on perpetual 
 bonds and notes                 63       49      32        21        21       81        2     269 
 
 
 As at 31 December 2015 
                                                                                                         Carrying 
                                                                                                            value 
                               Less              Two                               Greater                 in the 
                               than      One      to     Three      Four     Five     than              statement 
                                one   to two   three   to four   to five   to ten      ten           of financial 
                               year    years   years     years     years    years    years   Total       position 
                               GBPm     GBPm    GBPm      GBPm      GBPm     GBPm     GBPm    GBPm           GBPm 
Subordinated guaranteed 
 US$ bonds                        -        -       -         -         -        -        6       6              5 
Perpetual guaranteed 
 subordinated 
 capital securities               -      375       -         -         -        -        -     375            359 
Guaranteed subordinated 
 notes due 2045                   -        -       -         -         -      400        -     400            394 
Guaranteed subordinated 
 step-up notes 
 due 2039                         -        -       -       500         -        -        -     500            496 
Provision for unearned 
 premium                      2,778      232      81        10         3        3        -   3,107          3,107 
Provisions for losses 
 and loss 
 adjustment expenses          3,256    1,576   1,069       747       536    1,242    2,120  10,546          9,084 
Direct insurance creditors      115        -       -         -         -        -        -     115            115 
Reinsurance creditors           569      183      78         -         -        -        -     830            830 
Borrowings                       11        -       -         -         -        -        -      11             11 
Deposits received 
 from reinsurers                 14        -       -         -         -        -        -      14             14 
Derivative liabilities           50        1       1        18         -       19        -      89             89 
Total                         6,793    2,367   1,229     1,275       539    1,664    2,126  15,993         14,504 
Interest on perpetual 
 bonds and notes                 93       81      68        39        21      101        2     405 
 

The maturity analysis above is presented on an undiscounted basis. The carrying values in the statement of financial position are discounted where appropriate in accordance with Group accounting policy.

The capital and interest payable on the bonds and notes have been included until the dates on which the Group has the option to call the instruments and the interest rates are reset.

SIGNIFICANT TRANSACTIONS AND EVENTS

   5(i)   DISCONTINUED OPERATIONS AND DISPOSALS 

The Group classified the following operations as discontinued because they have been sold and represent a separate geographical area of operation.

 
Operation         Date of disposal  Acquirer 
Hong Kong         31 March 2015     Allied World Assurance Company 
Singapore         31 March 2015     Allied World Assurance Company 
Labuan            12 May 2015       Allied World Assurance Company 
China             14 May 2015       Swiss Re Corporate Solutions 
Indian associate  29 July 2015      Sundaram Finance Ltd 
Italy             31 December 2015  ITAS Mutua 
Russia            29 January 2016   Joint Stock Insurance Company Blagostoyanie 
Brazil            29 February 2016  Suramericana S.A. 
Colombia          31 March 2016     Suramericana S.A. 
Chile             30 April 2016     Suramericana S.A. 
Argentina         30 April 2016     Suramericana S.A. 
Mexico            31 May 2016       Suramericana S.A. 
Uruguay           30 June 2016      Suramericana S.A. 
 
The revenue, expenses and related income tax expense in 2016 and 2015 
 relating to these discontinued operations is set out below. 
 

The total loss on the sale of discontinued operations disposed of during the year after tax was GBP29m (2015: profit of GBP170m).

 
DISCONTINUED INCOME STATEMENT 
for the year ended 31 December 2016 
                                                          2016   2015 
                          Notes                           GBPm   GBPm 
 
Income 
Gross written premiums                                     256  1,365 
Less: reinsurance premiums                                (87)  (492) 
Net written premiums                                    7  169    873 
 Change in the gross provision for unearned premiums        38     32 
 Less: change in provision for unearned reinsurance 
  premiums                                                (19)   (53) 
Change in provision for unearned premiums                   19   (21) 
Net earned premiums                                        188    852 
Net investment return                                       16     60 
Total income                                               204    912 
Expenses 
 Gross claims incurred                                   (304)  (672) 
 Less: claims recoveries from reinsurers                   208    222 
Net claims                                                (96)  (450) 
Underwriting and policy acquisition costs                 (89)  (366) 
Unwind of discount                                         (5)   (15) 
Other operating expenses                                   (7)   (45) 
                                                         (197)  (876) 
(Loss)/gain on disposal                                   (29)    170 
(Loss)/Profit before tax                                  (22)    206 
Income tax expense                                         (5)   (50) 
(Loss)/Profit after tax                                   (27)    156 
 
 
 
 DISCONTINUED STATEMENT OF COMPREHENSIVE INCOME 
 for the year ended 31 December 2016 
                                                                  2016   2015 
                                                                  GBPm   GBPm 
(Loss)/Profit for the year from discontinued operations           (27)    156 
 
 Items from discontinuing operations that may be 
  reclassified to the income statement: 
  Exchange losses/(gains) recycled on disposal of discontinued 
   operations net of tax                                           111   (39) 
  Exchange gains/ (losses) net of tax                                3   (53) 
  Exchange losses on non-controlling interests 
   net of tax                                                        -    (3) 
                                                                   114   (95) 
 
  Fair value gains/(losses) recycled on disposal 
   of discontinued operations net of tax                             1    (6) 
  Fair value gains/(losses) on available for sale 
   financial assets net of tax                                       3    (9) 
                                                                     4   (15) 
Items from discontinuing operations that will 
 not be reclassified to the income statement: 
  Movement in property revaluation, net of tax                       2      4 
Other comprehensive income/(expense) for the year 
 from discontinued operations                                      120  (106) 
Total comprehensive income for the year from discontinued 
 operations                                                         93     50 
 

5(ii) HELD FOR SALE DISPOSAL GROUPS

The assets (including any goodwill allocated to the business) and the liabilities of the businesses held for sale are shown below.

 
 As at 31 December 2016 
                                           UK Legacy  Oman  UK Other  Total 
                                                GBPm  GBPm      GBPm   GBPm 
Assets classified as held for 
 sale: 
Property and equipment                             -     -         4      4 
Investments                                      689    87         -    776 
Reinsurers' share of insurance 
 contract liabilities                             90     6         -     96 
Insurance and reinsurance debtors                  -    15         -     15 
Other debtors and other assets                     9     6         1     16 
Cash and cash equivalents                        101     3         -    104 
Total assets of disposal groups                  889   117         5  1,011 
Remeasurement of disposal groups 
 to fair value less costs to sell              (204)     -         -  (204) 
Assets of operations classified as held 
 for sale                                        685   117         5    807 
 
Liabilities directly associated with assets 
 classified as held for sale: 
Insurance contract liabilities                   685    50         -    735 
Insurance and reinsurance liabilities              -     5         -      5 
Provisions and other liabilities                   -    10         -     10 
Liabilities of operations classified 
 as held for sale                                685    65         -    750 
Net assets of operations classified as 
 held for sale                                     -    52         5     57 
 
 
As at 31 December 2015 
                                                              Latin 
                                                            America  Russia  Total 
                                                               GBPm    GBPm   GBPm 
Assets classified as held for 
 sale: 
Goodwill and intangibles                                         63       -     63 
Property and equipment                                           21       -     21 
Investments                                                     380       -    380 
Reinsurers' share of insurance 
 contract liabilities                                           237       -    237 
Insurance and reinsurance debtors                               468       1    469 
Other debtors and other assets                                   77       3     80 
Cash and cash equivalents                                        77      20     97 
Assets of operations classified 
 as held for sale                                             1,323      24  1,347 
 
Liabilities directly associated with assets 
 classified as held for sale: 
Insurance contract liabilities                                  699      12    711 
Insurance and reinsurance liabilities                           175       -    175 
Provisions and other liabilities                                200       4    204 
Liabilities of operations classified 
 as held for sale                                             1,074      16  1,090 
Net assets of operations classified 
 as held for sale                                               249       8    257 
Discontinued operations disposed of during the year 
Year ended 31 December 2016 
                                                              Latin 
                                                            America  Russia  Total 
                                                               GBPm    GBPm   GBPm 
Consideration received                                          434       5    439 
Transaction costs                                              (20)     (1)   (21) 
Net proceeds from sales                                         414       4    418 
Carrying value of net assets disposed 
 of                                                           (321)     (3)  (324) 
Gains on sale before recycling of items 
 from other comprehensive income                                 93       1     94 
Reclassification of items from other 
 comprehensive income on disposals: 
  Foreign currency translation reserve                         (99)    (11)  (110) 
Unrealised gains on available for sale 
 investments                                                    (1)       -    (1) 
Losses on disposal of discontinued 
 operations before tax on disposal                              (7)    (10)   (17) 
Tax on disposal                                                (12)       -   (12) 
Losses on disposal of discontinued 
 operations after tax                                          (19)    (10)   (29) 
 
 
 
Year ended 31 December 2015 
                                                 Hong 
                                                Kong, 
                                            Singapore                India 
                                           and Labuan  China   (associate)  Italy  Total 
                                                 GBPm   GBPm          GBPm   GBPm   GBPm 
Consideration received                            123     69            46     18    256 
Transaction costs                                (13)    (2)             -    (5)   (20) 
Net proceeds from sales                           110     67            46     13    236 
Carrying value of net assets disposed 
 of                                              (35)   (47)          (18)      -  (100) 
Gains on sale before recycling of items 
 from other comprehensive income                   75     20            28     13    136 
Reclassification of items from other 
 comprehensive income on disposals: 
  Foreign currency translation reserve             27      8           (4)      8     39 
Unrealised gains on available for 
 sale investments                                   1      -           (3)     10      8 
Related tax                                         -      -             -    (2)    (2) 
Profits on disposal of discontinued 
 operations before tax on disposal                103     28            21     29    181 
Tax on disposal                                     -    (2)           (4)    (5)   (11) 
Profit on disposal of discontinued 
 operations after tax                             103     26            17     24    170 
 

5(iii) (LOSS)/GAINS ON DISPOSAL OF BUSINESSES NOT CLASSIFIED AS DISCONTINUED

In 2016, the assets and liabilities of the Oman and UK Legacy business are classified as held for sale. Upon classification as held for sale, the net assets are measured at the lower of carrying amount and fair value less costs to sell. This valuation adjustment results in a GBP234m loss which is recognised in the continuing income statement.

In 2015, the GBP3m of gains on disposal of businesses not classified as discontinued include GBP2m relating to the disposal of the Engineering Inspection & Consultancy division in both UK & Ireland to Infexion Private Equity Partners on 1 November 2015.

   6)   REORGANISATION COSTS 

In 2016, the reorganisation costs of GBP160m (note 7) are directly associated with continuing operations (2015: GBP183m). The amounts were directly attributable in respect of redundancy GBP49m (2015: GBP59m) and other restructuring activity of GBP111m (2015: GBP124m). Restructuring costs in 2016 relate to amounts incurred across the Group for activities such as process re-engineering, office footprint consolidation, reducing spans of control, and renegotiation of supplier contracts. These include the transition to a new IT infrastructure provider, Wipro, in the UK, Ireland and Scandinavia.

NOTES TO THE CONDENSED CONSOLIDATED INCOME STATMEENT AND CONDENSED CONSOLIDATED STATEMENT OF OTHER COMPREHENSIVE INCOME

7) SEGMENTAL INFORMATION

The Group's operating segments comprise Scandinavia, Canada, UK & International, Central functions and non-core, which is consistent with how the Group is managed.

The primary operating segments are based on geography and are all engaged in providing personal and commercial general insurance services. Central functions include the Group's internal reinsurance function and Group Corporate Centre.

Core businesses

The Group's principal core businesses are Scandinavia, Canada, and UK & International. These represent separate operating segments, and the major geographical areas in which the Group continues to operate through established businesses in mature markets.

Each operating segment is managed by a member of the Group Executive Committee who is directly accountable to the Group Chief Executive and Board of Directors, who together form the central decision making function in respect of the operating activities of the Group. The UK is the Group's country of domicile and one of its principle markets.

Amounts attributable to Central Functions are also included within the core business results.

During 2016, following a reorganisation change, the Middle East was combined with the UK and Ireland regions to form the 'UK & International' segment. Previously the Middle East operations were reported under non-core. The 2015 segmental results have been re-presented accordingly.

Non-core segment

The Group's non-core segment is comprised of the Group's UK legacy business, which is managed as part of the UK operations. The UK Legacy business is not presented as a discontinued operation as it is not a separate geographical area nor a major line of business.

When businesses become classified as discontinued (see note 5) their results on a segmental basis are re-presented from non-core and into discontinued operations, and the comparatives are re-presented on the same basis. During 2016, no further operations were classified as discontinued and as such, the 2015 comparatives do not require re-presentation.

Assessing segment performance

The Group uses the following key measures to assess the performance of its operating segments:

   --      Net written premiums; 
   --      Underwriting result; 
   --      Combined operating ratio (COR); 
   --      Operating result. 

Net written premiums is the key measure of revenue used in internal reporting.

Underwriting result, COR and operating result are the key internal measures of profitability of the operating segments. The COR reflects the ratio of claims costs and expenses (including commission) to earned premiums, expressed as a percentage.

Transfers or transactions between segments are entered into under normal commercial terms and conditions that would also be available to unrelated third parties.

 
Year ended 31 December 2016 
                                                        Core 
                                                       UK & International 
                                                                                                       Continuing 
                                                        UK                                             operations             Add 
                                                (excluding                Middle    Central            per income    discontinued   Total 
                          Scandi-navia  Canada     Legacy)  Ireland         East  Functions  Non-core   statement      operations   Group 
                                  GBPm    GBPm        GBPm     GBPm         GBPm       GBPm      GBPm        GBPm            GBPm    GBPm 
                                                ========== 
Net written premiums             1,721   1,443       2,588      306          187         36      (42)       6,239             169   6,408 
Underwriting 
 result                            239      74         123     (49)           14        (9)      (16)         376               4     380 
Investment result                   72      66         136        7            6          -         2         289               9     298 
Central costs 
 and other activities                -       -           -        -            -       (23)         -        (23)               -    (23) 
Operating result 
 (management basis)                311     140         259     (42)           20       (32)      (14)         642              13     655 
Realised gains/(losses)                                                                                        28               2      30 
Unrealised gains, 
 impairments and 
 foreign exchange                                                                                             (4)               -     (4) 
Interest costs                                                                                              (138)               -   (138) 
Amortisation 
 of intangible 
 assets                                                                                                      (16)               -    (16) 
Pension net interest 
 and administration 
 costs                                                                                                        (4)               -     (4) 
Solvency II costs                                                                                             (7)               -     (7) 
Reorganisation 
 costs                                                                                                      (160)             (8)   (168) 
Economic assumption 
 changes                                                                                                      (6)               -     (6) 
Losses on disposals 
 of businesses                                                                                              (234)            (17)   (251) 
Profit before 
 tax                                                                                                          101            (10)      91 
 Tax on operations                                                                                           (54)             (5)    (59) 
 Tax on disposals 
  of discontinued 
  operations                                                                                                    -            (12)    (12) 
Profit after 
 tax                                                                                                           47            (27)      20 
Combined operating 
 ratio (%)                        86.2    94.9        95.4    116.2         92.8                                                     94.2 
Year ended 31 December 2015 (re-presented) 
                                                        Core 
                                                       UK & International 
                                                                                                       Continuing 
                                                        UK                                             operations             Add 
                                                (excluding                Middle    Central            per income    discontinued   Total 
                          Scandin-avia  Canada     Legacy)  Ireland         East  Functions  Non-core   statement      operations   Group 
                                  GBPm    GBPm        GBPm     GBPm         GBPm       GBPm      GBPm        GBPm            GBPm    GBPm 
                                                ========== 
Net written premiums             1,606   1,360       2,606      261          181      (111)        49       5,952             873   6,825 
Underwriting 
 result                             94     116          12     (35)            8         50      (60)         185              35     220 
Investment result                   69      66         135        9            3          -         1         283              39     322 
Central costs 
 and other activities                -       -           -        -           -        (18)         1        (17)             (2)    (19) 
Operating result 
 (management basis)                163     182         147     (26)           11         32      (58)         451              72     523 
Realised gains/(losses)                                                                                        21               4      25 
Unrealised gains, 
 impairments and 
 foreign exchange                                                                                             (9)               4     (5) 
Interest costs                                                                                              (106)               -   (106) 
Amortisation 
 of intangible 
 assets                                                                                                      (25)             (2)    (27) 
Pension net interest 
 and administration 
 costs                                                                                                        (8)               -     (8) 
Solvency II costs                                                                                            (26)               -    (26) 
Reorganisation 
 costs                                                                                                      (183)               -   (183) 
Impairment of 
 goodwill and 
 intangible assets                                                                                            (9)            (42)    (51) 
Non-recurring 
 charges                                                                                                      (3)               -     (3) 
Gains on disposals 
 of businesses                                                                                                  3             181     184 
Profit before 
 tax                                                                                                          106             217     323 
 Tax on continuing 
  operations                                                                                                 (18)            (50)    (68) 
 Tax on disposals 
  of discontinued 
  operations                                                                                                    -            (11)    (11) 
Profit after 
 tax                                                                                                           88             156     244 
Combined operating 
 ratio (%)                        94.0    91.7        99.5    113.4         95.4                                                     96.9 
 
 8) INCOME TAX 
 
The tax amounts charged/(credited) in the income statement 
 are as follows: 
                                                                                                             2016                    2015 
                                                                                                             GBPm                    GBPm 
Current tax                                                                                                    90                      85 
Deferred tax                                                                                                 (36)                    (67) 
Total taxation attributable to continuing operations                                                           54                      18 
Tax on disposal of discontinued operations                                                                     12                      11 
Tax on profits of discontinued operations                                                                       5                      50 
Taxation attributable to the Group                                                                             71                      79 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Reconciliation of the income tax expense 
                                                                                                             2016                    2015 
                                                                                                             GBPm                    GBPm 
Profit before tax                                                                                             101                     106 
 
Tax at the UK rate of 20% (2015: 20.2%)                                                                        20                      21 
Tax effect of: 
     Income/gains not taxable                                                                                 (3)                     (8) 
     Expenses not deductible for tax purposes                                                                   7                       7 
     Impairment and amortisation of goodwill                                                                    6                       1 
     Movement in deferred tax assets not recognised                                                          (17)                    (26) 
     Increase/(release) of tax provided in respect of 
      prior periods                                                                                             2                     (4) 
     Different tax rates of subsidiaries operating in 
      other jurisdictions                                                                                      17                       8 
     Withholding tax on dividends from subsidiaries                                                             5                       5 
     Effect of change in tax rates                                                                             16                      15 
     Other                                                                                                      1                     (1) 
Total income tax expense attributable to continuing 
 operations                                                                                                    54                      18 
Total income tax expense attributable to discontinued 
 operations                                                                                                    17                      61 
Income tax expense                                                                                             71                      79 
 
The current tax and deferred income tax credited/(charged) to each 
 component of other comprehensive income is as follows: 
                                                                          Current Tax            Deferred Tax              Total 
                                                                            2016       2015      2016        2015     2016           2015 
                                                                            GBPm       GBPm      GBPm        GBPm     GBPm           GBPm 
Fair value gains and losses                                                    5         49      (24)        (33)     (19)             16 
Remeasurement of net defined benefit 
 pension liability                                                             -          -        64        (16)       64           (16) 
Total credited/(charged) to other 
 comprehensive income                                                          5         49        40        (49)       45              - 
 
The aggregate current tax and deferred tax relating to items that 
 are charged directly to equity is GBPnil (2015: GBPnil). 
 
 
 
Tax Rates 
 
The table below provides a summary of the current tax and deferred 
 tax rates for the year in respect of the core tax jurisdictions in 
 which the Group operates. 
 
                               2016                         2015 
                         Current       Deferred       Current       Deferred 
                             Tax            Tax           Tax            Tax 
UK                        20.0 %         17.0 %        20.2 %         18.0 % 
Canada                    27.5 %         27.5 %        26.8 %         26.8 % 
Denmark                   22.0 %         22.0 %        23.5 %         22.0 % 
Ireland                   12.5 %         12.5 %        12.5 %         12.5 % 
Sweden                    22.0 %         22.0 %        22.0 %         22.0 % 
 

9) EARNINGS PER SHARE

The earnings per ordinary share are calculated by reference to the profit attributable to the ordinary shareholders and the weighted average number of shares in issue during the year. These were 1,018,173,824 for basic EPS and 1,024,448,507 for diluted EPS (excluding those held in Employee Stock Ownership Plan (ESOP) and Share Incentive Plan (SIP) trusts). The number of shares in issue at 31 December 2016 was 1,019,140,938 (excluding those held in ESOP and SIP trusts).

 
Basic EPS 
                                                                2016                      2015 
                                                      Continuing  Discontinued  Continuing  Discontinued 
Profit/(loss) attributable to the shareholders 
 of the Parent Company (GBPm)                                 54          (27)          79           156 
Less: cumulative preference dividends 
 (GBPm)                                                      (9)             -         (9)             - 
Profit/(loss) for the calculation of 
 earnings per share                                           45          (27)          70           156 
Weighted average number of ordinary shares 
 in issue (thousands)                                  1,018,174     1,018,174   1,015,489     1,015,489 
Basic earnings/(loss) per share (p)                          4.4         (2.6)         6.9          15.4 
 
                                                                                      2016            2015 
                                                                                      GBPm            GBPm 
Weighted average number of ordinary shares in issue 
 (thousands)                                                                     1,018,174       1,015,489 
Adjustments for share options and contingently issuable 
 shares (thousands)                                                                  6,275           3,791 
Total weighted average number of ordinary shares for 
 diluted earnings per share (thousands) continuing operations                    1,024,449       1,019,280 
 
Diluted earnings/(loss) per share (p) relating to continuing 
 operations                                                                            4.4             6.9 
Diluted earnings per share (p) relating to discontinued 
 operations                                                                          (2.6)            15.3 
 
 

Note 16 includes further information of the outstanding share options and unvested share awards to Group employees that could potentially dilute basic earnings per share in the future, including those awards omitted from the calculation of diluted earnings per share because they were antidilutive in 2016 and 2015.

10) DIVIDS PAID AND PROPOSED

The final dividend to equity holders is recognised as a liability when approved at the Annual General Meeting. The Company and its subsidiaries may be subject to restrictions on the amount of dividends they can pay to shareholders as a result of regulatory requirements. However, based on the information currently available, the Group does not believe that such restrictions materially limit the ability to meet obligations or pay dividends. At the Annual General Meeting (AGM) on 5 May 2017, a final dividend in respect of the year ended 31 December 2016 of 11p per ordinary share amounting to a total dividend of GBP112m is to be proposed. The proposed dividend will be paid and accounted for in shareholders' equity as an appropriation of retained earnings in the year ending 31 December 2017.

 
                                                      2016        2015        2016            2015 
                                                         p           p        GBPm            GBPm 
Ordinary dividend: 
 Final paid in respect of prior year                   7.0         2.0          71              20 
 Interim paid in respect of current year               5.0         3.5          51              36 
                                                      12.0         5.5         122              56 
Preference dividend                                                              9               9 
                                                                               131              65 
11) GOODWILL AND INTANGIBLE ASSETS 
                                                Intangible 
                                                    assets 
                                                   arising 
                                             from acquired  Externally  Internally 
                                                    claims    acquired   generated 
                                  Goodwill      provisions    software    software  Other  Total 
                                      GBPm            GBPm        GBPm        GBPm   GBPm   GBPm 
Cost 
At 1 January 2016                      514             109          86         614    245  1,568 
Additions and transfers                  -               -           1         131      9    141 
Disposals                            (144)               -         (6)        (47)   (39)  (236) 
Exchange adjustment                     70              19           1          55     44    189 
At 31 December 2016                    440             128          82         753    259  1,662 
Accumulated amortisation 
At 1 January 2016                        -             108          64         355    151    678 
Amortisation charge                      -               1           8          61     18     88 
Amortisation on disposals                -               -         (5)        (25)   (25)   (55) 
Exchange adjustment                      -              19           1          27     28     75 
At 31 December 2016                      -             128          68         418    172    786 
Accumulated impairment 
At 1 January 2016                      151               -           -          55      5    211 
Impairment charge                       30               -           -           1      -     31 
Impairment on disposals               (86)               -           -        (16)      -  (102) 
Exchange adjustment                      -               -           -           8      -      8 
At 31 December 2016                     95               -           -          48      5    148 
Carrying amount at 31 December 
 2016                                  345               -          14         287     82    728 
Less: Assets classified 
 as held for sale                        -               -           -           -      -      - 
Carrying amount at 31 December 
 2016 net of held for sale             345               -          14         287     82    728 
                                                Intangible 
                                                    assets 
                                                   arising 
                                             from acquired  Externally  Internally 
                                                    claims    acquired   generated 
                                  Goodwill      provisions    software    software  Other  Total 
                                      GBPm            GBPm        GBPm        GBPm   GBPm   GBPm 
Cost 
At 1 January 2015                      545             117         123         592    278  1,655 
Additions and transfers                  -               -           2          51      -     53 
Disposals                                -             (1)        (33)         (8)    (7)   (49) 
Exchange adjustment                   (31)             (7)         (6)        (21)   (26)   (91) 
At 31 December 2015                    514             109          86         614    245  1,568 
Accumulated amortisation 
At 1 January 2015                        -             114          77         318    149    658 
Amortisation charge                      -               2          10          56     22     90 
Amortisation on disposals                -             (1)        (20)         (8)    (6)   (35) 
Exchange adjustment                      -             (7)         (3)        (11)   (14)   (35) 
At 31 December 2015                      -             108          64         355    151    678 
Accumulated impairment 
At 1 January 2015                      133               -           3          57      4    197 
Impairment charge                       18               -           -           3      1     22 
Impairment on disposals                  -               -         (1)         (3)      -    (4) 
Exchange adjustment                      -               -         (2)         (2)      -    (4) 
At 31 December 2015                    151               -           -          55      5    211 
Carrying amount at 31 December 
2015                                   363               1          22         204     89    679 
Less: Assets classified 
 as held for sale                       45               -           1           7     10     63 
Carrying amount at 31 December 
2015 net of held for sale              318               1          21         197     79    616 
 
 

Amortisation

Amortisation expense of GBP72m (2015: GBP63m) has been charged to underwriting and policy acquisition costs with the remainder recognised in other operating expenses.

Impairments

During 2016 the software impairment charge is GBP1m (2015: GBP3m). In 2016 GBP1m (2015: GBP1m) of software impairment had been recognised within other operating expenses. In 2016 no software impairment was charged to underwriting and policy acquisition costs (2015: GBP2m).

When testing for goodwill impairment, the carrying value of the CGU to which goodwill has been allocated is compared to the recoverable amount as determined by a value in use calculation. These calculations use cashflow projections based on operating plans approved by management covering a three year period and using the best estimates of future premiums, operating expenses and taxes using historical trends, general geographical market conditions, industry trends and forecasts and other available information as discussed in more detail in the strategic report section. Cashflows beyond this period are extrapolated using the estimated growth rates which management deem appropriate for the CGU. The cashflow forecasts are adjusted by appropriate discount rates. Where a sales price has been agreed for a CGU, the sales proceeds less costs to sell are considered the best estimate of the value in use.

Where the value in use is less than the current carrying value of the CGU in the Statement of Financial Position, the goodwill is impaired in order to ensure that the CGU carrying value is not greater than its future value to the Group.

Goodwill impairment charges of GBP30m (2015: GBP18m) have been recognised within other operating expenses, split between continuing operations GBP30m in Oman (2015: Scandinavian Marine GBP6m) and discontinued operations GBPnil (2015: Argentina GBP12m).

The Oman Government has issued legislation by royal decree, which requires a proportion of the company to be offered to the public which is currently expected to result in the Group losing control of the business. As a result of the expected loss of control, the business in Oman is classified as held for sale (HFS) measured at fair value less costs to sell resulting in a revaluation impairment of GBP30m of which GBP20m is attributable to Non Controlling Interest..

 
Goodwill is allocated to the Group's CGUs, which are contained within 
 the following operating segments as follows: 
 
                                                              Re-presented 
                                                2016                  2015 
                                                GBPm                  GBPm 
Scandinavia                                      152                   131 
Canada                                           160                   130 
UK and International                              33                    57 
Non-core and discontinued                          -                    45 
Total Goodwill                                   345                   363 
 

Impairment Sensitivity

Following completion of the Group impairment testing, it was identified that the Norwegian and the Canadian Commercial goodwill valuation models were sensitive to changes in key assumptions.

 
The sensitivities are listed below. 
                                                    Norway       Canadian 
                                                 Potential     Commercial 
                                                 headroom/      Potential 
                                              (Impairment)   (Impairment) 
                                                      GBPm           GBPm 
Impairment Sensitivity 
1% decrease in terminal value growth rate                1           (55) 
1% increase to discount rate                          (21)           (69) 
 
 

The range of pre-tax discount rates used for goodwill impairment testing, which reflect specific risks relating to the CGU at the date of evaluation and weighted average growth rates used in 2016 for the cash generating units within each operating segment are shown below. The growth rates include improvements in trade performance, where these are forecast in the three year operational plan for the CGU.

 
                      Pre-tax discount    Weighted average 
                            rate             growth rate 
                       2016      2015      2016      2015 
Scandinavia           9%-10%    9%-11%    2%-3%     2%-3% 
Canada               11%-12%   10%-11%    2%-4%     3%-4% 
UK & International    9%-11%   10%-11%      2%        2% 
 

The key assumptions used by the cash generating unit (CGU) Trygg-Hansa, with goodwill of GBP115m, within the Scandinavia region were discount rate of 8% and growth rate of 2% and by CGU RSA Commercial, with goodwill of GBP82m, within the Canadian region were discount rate of 9% and growth rate of 4%. All other CGUs are not considered significant in comparison to the total value of goodwill.

12) FINANCIAL ASSETS

 
The following table analyses the Group's financial assets by classification 
 as at 31 December 2016 and 31 December 2015. 
 
As at 31 December 2016 
                                                   Available        Loans and 
                                       At FVTPL     for sale      receivables    Total 
                                           GBPm         GBPm             GBPm     GBPm 
Equity securities                             6          686                -      692 
Debt securities                              19       12,302                -   12,321 
Financial assets measured 
 at fair value                               25       12,988                -   13,013 
Loans and receivables                         -            -               88       88 
Total financial assets                       25       12,988               88   13,101 
Less: Assets classified 
 as held for sale 
 Debt securities                              -          776                -      776 
Total financial assets 
 net of held for sale                        25       12,212               88   12,325 
 
 
As at 31 December 2015 
                                        Available     Loans and 
                              At FVTPL   for sale   receivables   Total 
                                  GBPm       GBPm          GBPm    GBPm 
Equity securities                   38        547             -     585 
Debt securities                     15     11,473             -  11,488 
Financial assets measured 
 at fair value                      53     12,020             -  12,073 
Loans and receivables                -          -           100     100 
Total financial assets              53     12,020           100  12,173 
Less: Assets classified 
 as held for sale 
 Debt securities                     -        376             -     376 
Total financial assets 
 net of held for sale               53     11,644           100  11,797 
 
 
 The following table analyses the cost/amortised cost, gross unrealised 
  gains and losses and fair value of financial assets. 
                                                      2016                                 2015 
                                                             Unrealised 
                             Cost / amortised  Unrealised    losses and 
                                         cost       gains   impairments  Fair value  Fair value 
                                         GBPm        GBPm          GBPm        GBPm        GBPm 
Equity securities                         689          48          (45)         692         585 
Debt securities                        11,794         627         (100)      12,321      11,488 
Financial assets measured 
 at fair value                         12,483         675         (145)      13,013      12,073 
Loans and receivables                      88           -             -          88         100 
Total financial assets                 12,571         675         (145)      13,101      12,173 
Less: Assets classified 
 as held for sale 
 Debt securities                          776           -             -         776         376 
Total financial assets 
 net of held for sale                  11,795         675         (145)      12,325      11,797 
 

Collateral

At 31 December 2016, the Group had pledged GBP763m (2015: GBP376m) of financial assets as collateral for liabilities or contingent liabilities. The nature of the assets pledged as collateral comprises government securities of GBP636m (2015: GBP314m), cash and cash equivalents of GBP114m (2015: GBP50m) and debt securities of GBP13m (2015: GBP12m). The terms and conditions of the collateral pledged are market standard in relation to letter of credit facilities.

At 31 December 2016, the Group has accepted GBP101m (2015: GBP554m) in collateral. The Group is permitted to sell or repledge collateral held in the event of default by the owner. The fair value of the collateral accepted is GBP101m (2015: GBP554m). The terms and conditions of the collateral held are market standard. The assets held as collateral are readily convertible into cash.

 
 Derivative financial instruments 
 The following table presents the fair value and notional amount of 
  derivatives by term to maturity and nature of risk. 
 
As at 31 December 2016 
                                        Notional Amount                     Fair Value 
                                 Less than       From 1  Over 5 
                                    1 year   to 5 years   years   Total  Asset  Liability 
                                      GBPm         GBPm    GBPm    GBPm   GBPm       GBPm 
Designated as hedging 
 instruments 
Currency risk (net investment 
in foreign operation)                1,271            -       -   1,271      7       (20) 
Cross currency interest 
 swaps (fair value/ cash 
 flow)                                  17          264     261     542      2      (109) 
Total                                                                        9      (129) 
At FVTPL 
Currency risk mitigation               317            -       -     317      6        (2) 
Inflation risk mitigation                -            -     332     332     41       (36) 
Total                                                                       47       (38) 
Total derivatives                                                           56        167 
 
As at 31 December 2015 
                                        Notional Amount                     Fair Value 
                                 Less than       From 1  Over 5 
                                    1 year   to 5 years   years   Total  Asset  Liability 
                                      GBPm         GBPm    GBPm    GBPm   GBPm       GBPm 
Designated as hedging 
 instruments 
Currency risk (net investment 
in foreign operation)                1,076            -       -   1,076      7        (8) 
Cross currency interest 
 swaps (fair value/ cash 
 flow)                                   -          160     158     318      -       (39) 
Total                                                                        7       (47) 
At FVTPL 
Currency risk mitigation               252           39       -     291      -        (8) 
Inflation risk mitigation                -            -     236     236     31       (34) 
Total                                                                       31       (42) 
Total derivatives                                                           38       (89) 
 

The use of derivatives can result in accounting mismatches when gains and losses arising on the derivatives are presented in the income statement in accordance with the Group's accounting policies and corresponding losses and gains on the risks being mitigated are not included in the income statement. In such circumstances the Group may apply hedge accounting in accordance with IFRS and the Group accounting policy on hedging.

The Group applies hedge accounting to derivatives acquired to reduce foreign exchange risk in its net investment in certain major overseas subsidiaries. There was no ineffectiveness recognised in the income statement in respect of these hedges during 2016 or 2015.

The Group also applies hedge accounting to specified fixed interest assets in its investment portfolio. During 2014, the Group invested in a portfolio of high investment grade corporate bonds denominated in US dollars to allow it to invest in a more diversified range of issuers. These investments are used to cover the insurance liabilities in the UK business. In order to remove exchange risk from this portfolio of investments the Group also acquired cross currency interest rate swaps to swap the cashflows from the portfolio into cash flows denominated in pounds sterling. The Group applies fair value hedge accounting when using 'fixed to floating' interest rate swaps and cash flow hedge accounting when using 'fixed to fixed' interest rate swaps. The interest rate swaps exactly offset the timing and amounts expected to be received on the underlying investments. The investments have a remaining term of between two and eight years. There have been no default and no defaults are expected on the hedged investments.

The total gains/ losses on cash flow hedge instruments during 2016 was a GBP6m gain (2015: loss of GBP4m) in the consolidated statement of other comprehensive income, and the amount reclassified to the income statement was GBPnil (2015: GBPnil). The ineffectiveness recognised in the income statement was GBPnil (2015: GBPnil).

The total losses on the fair value hedge instruments recognised in the income statement were GBP50m (2015: GBP19m) and the offsetting gains related to the hedged risk were GBP45m (2015: GBP18m).

The Group enters into derivative transactions under International Swaps and Derivatives Association (ISDA) master netting arrangements. In general, under such agreements the amounts owed by each counterparty on a single day in respect of all transactions outstanding in the same currency are aggregated into a single net amount that is payable by one counterparty to the other. In certain circumstances, such as a credit default, all outstanding transactions under the agreement are terminated, the termination value is assessed and only a single net amount is payable in settlement of all transactions.

The ISDA agreements do not meet the criteria for offsetting in the statement of financial position. This is because the Group does not have any current legally enforceable right to offset recognised amounts, because the right to offset is enforceable only on the occurrence of future events. The tables below provide information on the impact of the netting arrangements.

In addition, during 2016, the Group took out borrowings from credit institutions under repurchase agreements of GBP249m. The Group continues to recognise debt securities in the statement of financial position as the Group remains exposed to the risks and rewards of ownership.

 
                                                   Amounts subject to enforceable netting arrangements 
                                              Effect of offsetting in              Related items not offset 
                                               statement of financial 
                                                      position 
                                                       Amounts  Net amounts     Financial    Financial 
As at 31 December 2016                  Gross amounts   offset     reported   instruments   collateral  Net amount 
                                                 GBPm     GBPm         GBPm          GBPm         GBPm        GBPm 
Derivative 
 financial assets                                  56        -           56          (45)          (9)           2 
Reverse repurchase arrangements 
 and other similar secured 
 lending                                          249        -          249         (249)            -           - 
Total 
 assets                                           305        -          305         (294)          (9)           2 
Derivative 
 financial liabilities                            167        -          167          (45)        (113)           9 
Repurchase arrangements 
 and other similar secured 
 borrowing                                        249        -          249         (249)            -           - 
Total liabilities                                 416        -          416         (294)        (113)           9 
 
                                                   Amounts subject to enforceable netting arrangements 
                                              Effect of offsetting in              Related items not offset 
                                               statement of financial 
                                                      position 
                                                       Amounts  Net amounts     Financial    Financial 
As at 31 December 2015                  Gross amounts   offset     reported   instruments   collateral  Net amount 
                                                 GBPm     GBPm         GBPm          GBPm         GBPm        GBPm 
Derivative 
 financial assets                                  38        -           38          (34)            -           4 
Reverse repurchase arrangements 
 and other similar secured 
 lending                                            -        -            -             -            -           - 
Total                                              38        -           38          (34)            -           4 
Derivative 
 financial liabilities                             89        -           89          (34)         (46)           9 
Repurchase arrangements 
 and other similar secured 
 borrowing                                          -        -            -             -            -           - 
Total                                              89        -           89          (34)         (46)           9 
 
 
 
13) Reinsurers' share of insurance contract liabilities 
                                                                                 2016       2015 
                                                                                 GBPm       GBPm 
Reinsurers' share of provisions for unearned premiums                             816        837 
Reinsurers' share of provisions for losses and loss adjustment 
 expenses                                                                       1,436      1,151 
Total reinsurers' share of insurance contract liabilities 
 net of held for sale                                                           2,252      1,988 
To be settled within 12 months                                                  1,301        998 
To be settled after 12 months                                                     951        990 
 The following changes have occurred in the reinsurer's share of provision 
  for unearned premiums during the year: 
                                                                                 2016     2015 
                                                                                 GBPm     GBPm 
Reinsurers' share of provision for unearned premiums at 
 1 January                                                                        961      709 
 Premiums ceded to reinsurers                                                   1,068    1,398 
 Reinsurers' share of premiums earned                                         (1,096)  (1,145) 
Changes in reinsurance asset                                                     (28)      253 
Reinsurers' share of portfolio transfers and disposals 
 of subsidiaries                                                                (137)      (2) 
Exchange adjustment                                                                22        1 
Reinsurers' share of provision for unearned premiums at 
 31 December                                                                      818      961 
Less: Assets classified as held for sale                                            2      124 
Total Reinsurers' share of provision for unearned premiums 
 at 31 December net of held for sale                                              816      837 
 
 
 
The following changes have occurred in the reinsurers' share of provision 
 for losses and loss adjustment expenses during the year: 
 
                                                                    2016   2015 
                                                                    GBPm   GBPm 
Reinsurers' share of provisions for losses and loss adjustment 
expenses at 1 January                                              1,264  1,317 
Reinsurers' share of total claims incurred                           915    589 
Total reinsurance recoveries received                              (414)  (558) 
Reinsurers' share of portfolio transfers and disposals 
 of subsidiaries                                                   (356)   (57) 
Exchange adjustment                                                  113   (35) 
Other movements                                                        8      8 
Reinsurers' share of provisions for losses and loss adjustment 
expenses at 31 December                                            1,530  1,264 
Less: Assets classified as held for sale                              94    113 
Total Reinsurers' share of provisions for losses and loss 
 adjustment expenses at 31 December net of held for sale           1,436  1,151 
 
 
 14) CURRENT AND DEFERRED TAX 
 
Current Tax 
                                            Asset      Liability 
                                          2016  2015   2016  2015 
                                          GBPm  GBPm   GBPm  GBPm 
To be settled within 12 months              60    48     25    28 
To be settled after 12 months                5     8     11    35 
Net current tax position at 31 December     65    56     36    63 
Less: Classified as held for sale            -     5      4    32 
Net current tax position at 31 December 
 net of held for sale                       65    51     32    31 
 
 
Deferred Tax 
                                                                          Asset        Liability 
                                                                        2016  2015       2016  2015 
                                                                        GBPm  GBPm       GBPm  GBPm 
Deferred tax assets/liabilities                                          270   180         54    54 
                                                                              ====  =========  ==== 
Less: Classified as held for sale                                          -    17          -    14 
                                                                              ====  =========  ==== 
Net deferred tax position at 31 December 
net of held for sale                                                     270   163         54    40 
                                                                              ====  =========  ==== 
The following are the major deferred tax assets/(liabilities) recognised 
 by the Group: 
                                                                              2016       2015 
                                                                              GBPm       GBPm 
Net unrealised gains on investments                                           (54)        (1) 
Claims equalisation and other catastrophe reserves                               -       (71) 
Intangibles capitalised                                                       (28)       (21) 
Deferred acquisition costs                                                     (7)       (24) 
Tax losses and unused tax credits                                              190        123 
Other deferred tax reliefs                                                      10         11 
Net insurance contract liabilities                                            (15)        (3) 
Retirement benefit obligations                                                  55        (3) 
Provisions and other temporary differences                                      65        115 
Net deferred tax asset at 31 December                                          216        126 
Less: Net assets classified as held for sale                                     -          3 
Net deferred tax asset at 31 December net of held for 
 sale                                                                          216        123 
 
Provisions and other temporary differences arise predominately in 
 respect of UK deferred capital expenditure GBP56m (2015: GBP80m) and 
 transitional UK tax relief due to the change in taxation of available 
 for sale assets GBP16m (2015: GBP0m). 
 
 
 
 The movement in the net deferred tax assets recognised by the continuing 
  Group was as follows: 
                                                                          2016  2015 
                                                                          GBPm  GBPm 
Net deferred tax position at 1 January                                     123   118 
Amounts credited to income statement                                        44    79 
Amounts credited/(charged) to other comprehensive income                    41  (50) 
Amounts charged to equity                                                    -   (1) 
Net arising on acquisition/disposal of subsidiaries 
 and other transfers                                                        10   (8) 
Exchange adjustments                                                         7   (4) 
Effect of change in tax rates - income statement                           (8)  (12) 
                                          - other comprehensive income     (1)     1 
Net deferred tax asset at 31 December                                      216   123 
 

At the end of the reporting period, the Group's continuing operations have unused tax losses of GBP1,629m (2015: GBP1,840m) for which no deferred tax asset is being recognised. This includes GBPnil (2015: GBP4m) which will expire between 2017 and 2025 and GBP1,194m (2015: GBP1,210m) capital losses for which it is unlikely that a deferred tax asset would be recognised as most UK capital gains are exempt from tax. In addition, the Group has deductible temporary differences of GBP654m (2015: GBP486m) for which no deferred tax has been recognised.

The Group has temporary differences in respect of the retained earnings of overseas subsidiaries not held for sale of GBP1,006m (2015: GBP1,053m) on which overseas taxes, including withholding taxes, might be incurred on the remittance of these earnings to the UK. This amount relates to the Group's subsidiaries in Canada. The Group is able to control the remittance of earnings to the UK and there is no intention to remit the retained earnings in the foreseeable future if the remittance would trigger a material incremental tax liability. As such the Group has not recognised any deferred tax in respect of the potential taxes on the temporary differences arising on unremitted earnings of continuing overseas subsidiaries and associates.

Of the GBP216m (2015: GBP123m) net deferred tax asset recognised by the Group's continuing operations, GBP179m (2015: GBP117m) relate to tax jurisdictions in which the Group has suffered a loss in either the current or preceding period. The assets have been recognised on the basis that future taxable profits will be available against which these deferred tax assets can be utilised. The evidence for the future taxable profits is a forecast consistent with the three year operational plans prepared by the relevant businesses, which are subject to internal review and challenge. Where relevant, the forecast includes extrapolations of the operational plans using assumptions consistent with those used in the plans.

 
15) CASH AND CASH EQUIVALENTS 
The interest bearing financial assets included in cash and cash equivalents 
 had an effective interest rate of 0.99% (2015: 1.65%) and had an average 
 maturity of 26 days (2015: 32 days). 
                                                                      2016  2015 
                                                                      GBPm  GBPm 
Cash and cash equivalents and bank overdrafts (Condensed 
 Consolidated Statement of Cashflows)                                1,087   902 
Add: Overdrafts reported in Borrowings                                   2    11 
Total cash and cash equivalents                                      1,089   913 
Less: Assets classified as held for sale                               104    97 
Total Cash and cash equivalents (Condensed Consolidated 
 Statement of Financial Position)                                      985   816 
 

16) SHARE CAPITAL

The issued share capital of the Parent Company is fully paid and consists of two classes; Ordinary Shares with a nominal value of GBP1 each and preference shares with a nominal value of GBP1 each. The issued share capital at 31 December 2016 is:

 
                                                                    2016    2015 
                                                                    GBPm    GBPm 
Issued and fully paid 
1,019,554,986 Ordinary Shares of GBP1 each (2015: 1,017,059,842 
 Ordinary Shares of GBP1 each)                                     1,020   1,017 
125,000,000 Preference Shares of GBP1 each (2015: 125,000,000 
 Preference Shares of GBP1 each)                                     125     125 
                                                                   1,145   1,142 
 

During 2016, the Company issued a total of 2,495,144 new Ordinary Shares of GBP1 each ranking pari passu with Ordinary Shares in issue (2015: 1,572,969 new Ordinary Shares of GBP1 each), on the exercise of employee share options and in respect of employee share awards. The number of Ordinary Shares in issue, their nominal value and the associated share premiums are as follows:

 
                                                              Nominal     Share 
                                                                value   premium 
                                                   Number of 
                                                      shares     GBPm      GBPm 
At 1 January 2015                              1,015,486,873    1,015     1,075 
 Issued in respect of employee share options 
  and employee share awards                        1,572,969        2         2 
At 1 January 2016                              1,017,059,842    1,017     1,077 
 Issued in respect of employee share options 
  and employee share awards                        2,495,144        3         3 
At 31 December 2016                            1,019,554,986    1,020     1,080 
 

Rights attaching to the shares

The rights attaching to each class of share may be varied with the consent of the holders of 75% of the issued shares of that class.

Ordinary Shares of GBP1 each

Each member holding an Ordinary Share shall be entitled to vote on all matters at a general meeting of the Company, be entitled to receive dividend payments declared in accordance with the Articles of Association, and have the right to participate in any distribution of capital of the Company including on a winding up of the Company.

Preference Shares of GBP1 each

The Preference Shares are not redeemable but the holders of the Preference Shares have preferential rights over the holders of Ordinary Shares in respect of dividends and of the return of capital in the event of the winding up of the Company.

Provided a resolution of the Board exists, holders of Preference Shares are entitled to a cumulative preferential dividend of 7.375% per annum, payable out of the profits available for distribution, to be distributed in half yearly instalments. Preference shareholders have no further right to participate in the profits of the Company.

Full information on the rights attaching to shares is in the RSA Insurance Group plc Articles of Association which are available on the Group's website.

Employee share schemes

414,049 Ordinary Shares (2015: 741,636 Ordinary Shares) are held by various employee share trusts which may subsequently be transferred to employees (including Executive Directors) to satisfy Sharebuild Matching Share awards. These shares are presented as own shares. Own shares are deducted from equity. No gain or loss is recognised on the purchase, sale, issue or cancellation of the own shares. Any consideration paid or received is recognised directly in equity.

At 31 December 2016, the total number of options over Ordinary Shares outstanding under the Group employee share option plans is 5,047,441 (2015: 6,784,365) and the total number of potential shares outstanding under the long term incentive plan and under the Sharebuild is 12,638,394 Ordinary Shares (2015: 13,941,035 Ordinary Shares).

17) INSURANCE CONTRACT LIABILITIES

Estimation techniques and uncertainties

Provisions for losses and loss adjustment expenses are subject to a robust reserving process by each of the Group's business units and at Group Corporate Centre, as detailed in the Risk Management note.

There is also considerable uncertainty in regard to the eventual outcome of the claims that have occurred by the end of the reporting period but remain unsettled. This includes claims that may have occurred but have not yet been notified to the Group and those that are not yet apparent to the insured.

The provisions for losses and loss adjustment expenses are estimated using previous claims experience with similar cases, historical payment trends, the volume and nature of the insurance underwritten by the Group and current specific case reserves. Also considered are developing loss payment trends, the potential longer term significance of large events, and the levels of unpaid claims, legislative changes, judicial decisions and economic, political and regulatory conditions.

The Group uses a number of commonly accepted actuarial projection methodologies to determine the appropriate provision to recognise. These include methods based upon the following:

-- The development of previously settled claims, where payments to date are extrapolated for each prior year

   --      Estimates based upon a projection of claims numbers and average cost 

-- Notified claims development, where notified claims to date for each year are extrapolated based upon observed development of earlier years

   --      Expected loss ratios. 
   --      Bornhuetter- Ferguson method, which combines features of the above methods 
   --      Bespoke methods for specialist classes of business. 

In selecting the method and estimate appropriate to any one class of insurance business, the Group considers the appropriateness of the methods and bases to the individual circumstances of the provision class and underwriting year.

Individually large and significant claims are generally assessed separately, being measured either at the face value of the loss adjusters' estimates or projected separately in order to allow for the future development of large claims.

The level of provision carried by the Group targets the inclusion of a margin of 5% for the core businesses on top of the actuarial indication outlined above. The appropriateness of the 5% target is subject to regular review as part of the Group reserving process at Group Corporate Centre.

Discount assumptions

The total value of provisions for losses and loss adjustment expenses less related reinsurance recoveries before discounting for continuing operations is GBP8,784m (2015: GBP8,766m).

 
Claims on certain classes of business (excluding annuities) have been 
 discounted as follows: 
                                                                           Average number 
                                                                        of years to settlement 
                                                                            from reporting 
                                                      Discount rate              date 
                                                        2016    2015          2016         2015 
                 Category                                  %       %         Years        Years 
UK               Asbestos and environmental              4.0     4.0            11           11 
Scandinavia      Disability                              1.3     1.3             7            8 
 

In determining the average number of years to ultimate claims settlement, estimates have been made based on the underlying claims settlement patterns.

As at 31 December 2016, the value of the discount on net claims liability reserves is GBP388m (2015: GBP403m) excluding annuities and periodic payment orders. All other factors remaining constant, a decrease of 1% in the discount rates would reduce the value of the discount by approximately GBP120m (2015: GBP127m).

A decrease of 1% in the real discount rate for UK & Scandinavia annuities would reduce the value of the discount by approximately GBP110m (2015: GBP86m). The sensitivity calculation has taken into consideration the undiscounted provisions for each class of business and the respective average settlement period.

Gross insurance contract liabilities and the reinsurers' share of insurance contract liabilities

 
The gross insurance contract liabilities and the reinsurers' share 
 of insurance contract liabilities presented in the statement of financial 
 position are comprised as follows: 
 
                                                           Gross       RI     Net 
                                                            2016     2016    2016 
                                                            GBPm     GBPm    GBPm 
Provision for unearned premiums                            3,328    (818)   2,510 
Provision for losses and loss adjustment expenses         10,083  (1,530)   8,553 
Total insurance contract liabilities                      13,411  (2,348)  11,063 
Less: Held for sale provision for unearned premiums           17      (2)      15 
Less: Held for sale provisions for losses and loss 
 adjustment expenses                                         718     (94)     624 
Less: Total liabilities held for sale                        735     (96)     639 
Provision for unearned premiums at 31 December net 
 of held for sale                                          3,311    (816)   2,495 
Provision for losses and loss adjustment expenses 
 at 31 December net of held for sale                       9,365  (1,436)   7,929 
Total insurance contract liabilities excluding held 
 for sale                                                 12,676  (2,252)  10,424 
 
                                                           Gross       RI     Net 
                                                            2015     2015    2015 
                                                            GBPm     GBPm    GBPm 
Provision for unearned premiums                            3,445    (961)   2,484 
Provision for losses and loss adjustment expenses          9,457  (1,264)   8,193 
Total insurance contract liabilities                      12,902  (2,225)  10,677 
Less: Held for sale provision for unearned premiums          338    (124)     214 
Less: Held for sale provisions for losses and loss 
 adjustment expenses                                         373    (113)     260 
Less: Total liabilities held for sale                        711    (237)     474 
Provision for unearned premiums at 31 December net 
 of held for sale                                          3,107    (837)   2,270 
Provision for losses and loss adjustment expenses 
 at 31 December net of held for sale                       9,084  (1,151)   7,933 
Total insurance contract liabilities excluding held 
 for sale                                                 12,191  (1,988)  10,203 
 

Provision for unearned premiums, gross of acquisition costs

The provision for unearned premiums is shown net of deferred acquisition costs of GBP663m (2015: GBP631m). The movement in deferred acquisition costs during 2016 is attributed to GBP1,010m (2015: GBP1,026m) increase due to acquisition costs deferred during the year, GBP1,037m (2015: GBP1,023m) decrease due to amortisation charged during the year, GBP56m exchange gains (2015: GBP45m exchange losses), GBP6m (2015: GBP10m) increase due to other movements, and GBP3m (2015: GBP124m) reduction due to assets transferred to held for sale. The reinsurers' share of deferred acquisition costs is included within accruals and deferred income.

 
                                                            2016     2015 
                                                            GBPm     GBPm 
Provision for unearned premiums (gross of acquisition 
 costs) at 1 January                                       4,200    4,388 
 Premiums written                                          7,477    8,224 
 Less: Premiums earned                                   (7,624)  (8,158) 
Changes in provision for unearned premiums                 (147)       66 
Gross portfolio transfers and acquisitions                 (418)    (154) 
Exchange adjustment                                          357     (94) 
Other movements                                                2      (6) 
Provision for unearned premiums (gross of acquisition 
 costs) at 31 December                                     3,994    4,200 
Less: Liabilities classified as held for sale                 20      462 
Provision for unearned premiums (gross of acquisiton 
 costs) at 31 December net of held for sale                3,974    3,738 
 

Provisions for losses and loss adjustment expenses

 
The following changes have occurred in the provisions for losses and 
 loss adjustment expenses during the year: 
                                                             2016     2015 
                                                             GBPm     GBPm 
Provisions for losses and loss adjustment expenses at 
1 January                                                   9,457   10,336 
Gross claims incurred and loss adjustment expenses          5,130    5,169 
Total claims payments made in the year net of salvage 
and other recoveries                                      (5,001)  (5,250) 
Gross portfolio transfers, acquisitions and disposals       (578)    (459) 
Exchange adjustment                                           994    (404) 
Other movements                                                81       65 
Provisions for losses and loss adjustment expenses at 
31 December                                                10,083    9,457 
Less: Liabilities classified as held for sale                 718      373 
Provisions for losses and loss adjustment expenses at 
31 December net of held for sale                            9,365    9,084 
 

Claims development tables

The tables below present changes in the historical provisions for losses and loss adjustment expenses that were established in 2006 and the provisions for losses and loss adjustment expenses arising in each subsequent accident year. The tables are presented at current year average exchange rates on an undiscounted basis and have been adjusted for operations that have been disposed of.

The top triangle of the tables presents the estimated provisions for ultimate incurred losses and loss adjustment expenses for each accident year as at the end of each reporting period.

The lower triangle of the tables presents the amounts paid against those provisions in each subsequent accounting period.

The estimated provisions for ultimate incurred losses change as more information becomes known about the actual losses for which the initial provisions were set up and as the rates of exchange.

 
 Consolidated claims development table gross of reinsurance 
 
                             2006 
                              and 
                            prior   2007   2008   2009   2010   2011   2012   2013   2014   2015   2016   Total 
                             GBPm   GBPm   GBPm   GBPm   GBPm   GBPm   GBPm   GBPm   GBPm   GBPm   GBPm    GBPm 
Estimate of cumulative claims 
At end of accident 
 year                       8,890  2,577  2,522  2,426  2,658  2,853  2,714  3,018  2,725  2,718  2,700 
One year later              8,460  2,573  2,536  2,517  2,782  2,903  2,751  3,083  2,816  2,789 
Two years later             7,994  2,542  2,515  2,474  2,731  2,930  2,726  3,007  2,733 
Three years later           7,670  2,454  2,458  2,433  2,759  2,858  2,717  2,968 
Four years later            7,382  2,383  2,452  2,460  2,747  2,797  2,675 
Five years later            7,199  2,373  2,412  2,455  2,712  2,766 
Six years later             6,986  2,363  2,397  2,417  2,675 
Seven years later           6,917  2,345  2,384  2,427 
Eight years later           6,888  2,325  2,381 
Nine years later            7,073  2,323 
Ten years later             7,112 
2016 Movement                (39)      2      3   (10)     37     31     42     39     83   (71)            117 
Claims paid 
One year later              1,997  1,109  1,205  1,161  1,443  1,307  1,274  1,413  1,292  1,271 
Two years later             1,151    393    384    406    401    474    475    530    408 
Three years later             770    266    243    261    276    318    277    262 
Four years later              661    166    181    193    206    184    182 
Five years later              417    135    119    145    112    104 
Six years later               295     83     69     71     62 
Seven years later             340     35     38     39 
Eight years later             261     16     36 
Nine years later              129     22 
Ten years later               121 
Cumulative claims 
 paid                       6,142  2,225  2,275  2,276  2,500  2,387  2,208  2,205  1,700  1,271 
Reconciliation to the statement of financial position 
Current year provision 
 before discounting           970     98    106    151    175    379    467    763  1,033  1,518  2,700   8,360 
Exchange adjustment 
 to closing rates                                                                                           348 
Discounting                                                                                               (114) 
Annuities                                                                                                   771 
Present value recognised 
 in the consolidated statement 
 of financial position                                                                                    9,365 
Held for sale                                                                                               718 
Total Group                                                                                              10,083 
 Consolidated claims development table net of reinsurance 
 
                             2006 
                              and 
                            prior   2007   2008   2009   2010   2011   2012   2013   2014   2015   2016   Total 
                             GBPm   GBPm   GBPm   GBPm   GBPm   GBPm   GBPm   GBPm   GBPm   GBPm   GBPm    GBPm 
Estimate of cumulative claims 
At end of accident 
 year                       7,507  2,215  2,299  2,199  2,351  2,494  2,463  2,639  2,410  2,290  2,142 
One year later              7,158  2,210  2,289  2,256  2,422  2,492  2,493  2,739  2,434  2,290 
Two years later             6,766  2,180  2,290  2,217  2,399  2,477  2,467  2,667  2,396 
Three years later           6,438  2,095  2,244  2,189  2,413  2,429  2,427  2,635 
Four years later            6,132  2,026  2,233  2,220  2,419  2,386  2,392 
Five years later            5,936  2,016  2,203  2,222  2,386  2,362 
Six years later             5,734  2,012  2,183  2,201  2,365 
Seven years later           5,663  1,994  2,171  2,198 
Eight years later           5,675  1,984  2,169 
Nine years later            5,857  1,983 
Ten years later             5,903 
2016 Movement                (46)      1      2      3     21     24     35     32     38      -            110 
Claims paid 
One year later              1,645    928  1,074  1,066  1,223  1,127  1,148  1,262  1,122  1,069 
Two years later               975    325    337    347    372    393    387    414    354 
Three years later             638    238    231    230    246    258    235    233 
Four years later              512    146    171    184    191    170    187 
Five years later              335    124    102    126     97    103 
Six years later               258     66     67     68     58 
Seven years later             299     35     34     32 
Eight years later             230     14     29 
Nine years later               98     20 
Ten years later               157 
Cumulative claims 
 paid                       5,147  1,896  2,045  2,053  2,187  2,051  1,957  1,909  1,476  1,069 
 
 Reconciliation to the statement of financial position 
Current year provision 
 before discounting           756     87    124    145    178    311    435    726    920  1,221  2,142   7,045 
Exchange adjustment 
 to closing rates                                                                                           292 
Discounting                                                                                               (104) 
Annuities                                                                                                   696 
Present value recognised 
 in the consolidated statement 
 of financial position                                                                                    7,929 
Held for sale                                                                                               624 
Total Group                                                                                               8,553 
Insurance and reinsurance liabilities 
                                                                                            2016           2015 
                                                                                            GBPm           GBPm 
Direct insurance creditors                                                                   110            229 
Reinsurance creditors                                                                        849            891 
                                                                                    ============  ============= 
Total insurance and reinsurance liabilities                                                  959          1,120 
                                                                                    ============  ============= 
Less: Liabilities classified as held for sale                                                  5            175 
                                                                                    ============  ============= 
Total                                                                                        954            945 
                                                                                    ============  ============= 
 
 

18) POST-RETIREMENT BENEFITS AND OBLIGATIONS

 
 Movement in surplus/(deficit) during the year: 
                                                                        2016              2015 
                                                                        GBPm              GBPm 
Surplus/(deficit) at 1 January                                            67              (98) 
                                                                     ======= 
 Current service costs                                                  (23)              (30) 
 Past service costs                                                      (5)               (4) 
 Pension net interest cost                                                 6                 - 
 Administration costs                                                    (9)               (7) 
Total pension expense                                                   (31)              (41) 
Contributions by the Group                                               110               113 
                                                                     =======  ================ 
 Return on scheme assets less amounts included in pension 
  net interest cost                                                    1,279             (343) 
 Effect of changes in financial assumptions                          (1,770)               322 
 Effect of changes in demographic assumptions                              1              (24) 
 Experience gains and losses                                             120               140 
 Investment expenses                                                    (10)              (14) 
Remeasurements of net defined benefit liability                        (380)                81 
Exchange adjustment                                                     (18)                12 
                                                                              ================ 
Pension and post retirement (deficit)/surplus                          (252)                67 
Deferred tax in respect of net pension and post retirement 
 (deficit)/surplus                                                        55               (3) 
                                                                     ======= 
Net pension and post retirement (deficit)/surplus at 
 31 December                                                           (197)                64 
                                                                              ================ 
The value of scheme assets and the scheme obligations are as follows: 
                                                                      2016              2015 
                                                                 UK    Other    Total    Total 
                                                               GBPm     GBPm     GBPm     GBPm 
 
 Present value of funded obligations                          8,314      460    8,774    7,030 
 Present value of unfunded obligations                            7      112      119       96 
Present value of obligations                                  8,321      572    8,893    7,126 
  Equities                                                      597      167      764      723 
  Government debt                                             5,157      132    5,289    4,113 
  Non government debt                                         3,151      125    3,276    2,495 
  Derivatives                                                   808        -      808      476 
  Other (including infrastructure, commodities, 
   hedge funds, loans)                                            -       27       27        - 
 Securities with quoted market price in an 
  active market                                               9,713      451   10,164    7,807 
  Property                                                      164        -      164      166 
  Cash                                                           55        6       61       73 
  Other (including infrastructure, commodities, 
   hedge funds, loans)                                          484        -      484      744 
 Other investments                                              703        6      709      983 
 Value of asset and longevity swaps                         (2,232)        -  (2,232)  (1,597) 
Total assets in the schemes                                   8,184      457    8,641    7,193 
Total surplus/(deficit)                                       (137)    (115)    (252)       67 
Defined benefit pension schemes                               (137)     (59)    (196)      111 
Other post retirement benefits                                    -     (56)     (56)     (44) 
Schemes in surplus                                               58       12       70      195 
Schemes in deficit                                            (195)    (127)    (322)    (128) 
 
 

19) RESULTS FOR THE YEAR 2016

This financial information set out above does not constitute statutory accounts for the years ended 31 December 2016 or 31 December 2015 but is derived from those accounts. Statutory accounts for 2015 have been delivered to the Registrar of Companies, and those for 2016 will be delivered in due course. The auditors' have reported on those accounts; their reports were (i) unqualified (ii) did not include reference to any matters to which the auditors drew attention by way of emphasis without qualifying their report and (iii) did not include a statement under section 498(2) or (3) of the Companies Act 2006.

20) EVENTS AFTER THE REPORTING DATE

On 7 February 2017, the Group signed contracts to dispose of UK legacy insurance liabilities to Enstar Group Limited.

The transaction takes the form of an initial reinsurance agreement, effective at 31 December 2016, which substantially effects the economic transfer pending completion of a subsequent legal transfer of the business. These assets and liabilities have been presented as held for sale. In accordance with the Group's accounting policy, collateral will be held against the reinsurance contract.

For further information, see note 6(ii).

As a consequence of the sale of the UK legacy insurance liabilities, the Group's Adverse Development Cover reinsurance protection bought in 2014 to partly protect these liabilities is no longer required. The Group has therefore in February 2017 agreed to commute it for a one-time charge of GBP22m.

APPENDIX A: EXCHANGE RATES

 
                        12 Months         12 Months 
Local currency/GBP         2016              2015 
                     Average  Closing  Average  Closing 
Canadian Dollar         1.79     1.66     1.95     2.05 
Danish Krone            9.11     8.71    10.27    10.13 
Swedish Krona          11.59    11.19    12.88    12.47 
Euro                    1.22     1.17     1.38     1.36 
 

RESPONSIBILITY STATEMENT

We confirm that to the best of our knowledge:

A) The financial statements within the full Annual Report and Accounts, from which the financial information within this preliminary announcement has been extracted, are prepared in accordance with International Financial Reporting Standards as adopted by the EU, give a true and fair view of the assets, liabilities, financial position and result of the Group;

B) The management report within this preliminary announcement includes a fair review of the development and performance of the business and the position of the Group; and

C) The risk and capital management section within this preliminary announcement includes a description of the principal risks and uncertainties faced by the Group.

Signed on behalf of the Board

 
Stephen Hester         Scott Egan 
Group Chief Executive  Group Chief Financial Officer 
 
22 February 2017       22 February 2017 
 

This information is provided by RNS

The company news service from the London Stock Exchange

END

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