Netcall PLC Contract Win

TIDMNET

Netcall PLC

17 August 2015

17 August 2015

RNS Reach

Netcall plc

("Netcall" or the "Company")

Contract Win

Largest SaaS contract for new Liberty platform

Netcall plc (AIM: NET), a leading customer engagement software provider, is pleased to announce that it has secured a five-year SaaS contract worth a minimum of GBP1.4 million to provide its Liberty multi-channel contact centre and unified communication solutions.

As part of the agreement Netcall will deliver a range of inbound and outbound voice, email and chat applications that utilise Liberty's business process management capabilities for workflow automation and data integration with legacy systems. This will enable the client to deliver a consistent, personalised customer experience and achieve efficiencies. Netcall's solution will replace a number of legacy on-premise systems with a hosted solution that provides a virtual contact centre for the client's six sites.

Henrik Bang, CEO of Netcall commented: "Today's announcement represents a milestone for Netcall as it is the largest SaaS contract we have been awarded for our new Liberty platform.

"The end-to-end, fully hosted solution will transform the way in which our client interacts with its customers and we look forward to working with them."

For further enquiries, please contact:

 
   Netcall plc                                 Tel. +44 (0) 
                                               330 333 6100 
   Henrik Bang, CEO 
    Michael Jackson, Chairman 
    James Ormondroyd, Group Finance 
    Director 
 
 
     finnCap Limited (Nominated Adviser        Tel. +44 (0) 
     and Broker)                               20 7220 0500 
   Stuart Andrews / James Thompson, 
    Corporate Finance 
   Simon Johnson, Corporate Broking 
 
   Alma PR                                     Tel. +44 (0) 
                                                7780 901979 
                                               +44 (0) 7515 
   Josh Royston / Hilary Buchanan                    805218 
 

About Netcall plc

Netcall is a UK company quoted on the AIM market of the London Stock Exchange. Netcall's software product suite provides compelling business process solutions for end-to-end customer engagement, incorporating multi-channel contact centre, workforce optimisation, business process management and enterprise content management. The Netcall software platform helps organisations meet the growing demands of their customers and prospects whilst improving internal efficiencies, thereby increasing profitability and customer satisfaction.

Netcall's customer base contains over 700 organisations in both the private and public sectors. These include two thirds of NHS Acute Health Trusts, major telecoms operators such as BT and leading organisations including Interflora, Lloyds Banking Group, Cineworld, Interserve, Prudential, British Sugar and Thames Water.

For further information, please consult the Netcall website: www.netcall.com

This information is provided by RNS

The company news service from the London Stock Exchange

END

NRASFAFDLFISELA