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HSV Homeserve Plc

1,198.00
0.00 (0.00%)
23 Apr 2024 - Closed
Delayed by 15 minutes
Share Name Share Symbol Market Type Share ISIN Share Description
Homeserve Plc LSE:HSV London Ordinary Share GB00BYYTFB60 ORD 2 9/13P
  Price Change % Change Share Price Bid Price Offer Price High Price Low Price Open Price Shares Traded Last Trade
  0.00 0.00% 1,198.00 1,198.00 1,199.00 0.00 01:00:00
Industry Sector Turnover Profit EPS - Basic PE Ratio Market Cap
0 0 N/A 0

Homeserve Plc Half-year Report (0265X)

21/11/2017 7:00am

UK Regulatory


Homeserve (LSE:HSV)
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TIDMHSV

RNS Number : 0265X

Homeserve Plc

21 November 2017

HomeServe plc

Interim results for the six months ended 30 September 2017

 
                             Six months     Six months 
                                  ended          ended 
                           30 September   30 September   Change 
                                   2017           2016 
-----------------------   -------------  -------------  ------- 
 Revenue(1)                   GBP366.0m      GBP314.3m     +16% 
 Statutory operating 
  profit                       GBP27.5m       GBP24.6m     +12% 
 Statutory profit 
  before tax                   GBP21.2m       GBP22.2m      -5% 
 Basic earnings per 
  share                            5.1p           5.4p      -5% 
 
 EBITDA                        GBP56.1m       GBP47.9m     +17% 
 Adjusted(2) operating 
  profit                       GBP35.3m       GBP31.1m     +13% 
 Adjusted(2) profit 
  before tax                   GBP29.0m       GBP28.7m      +1% 
 Adjusted(2) earnings 
  per share                        6.8p           6.8p        - 
 
 Ordinary dividend 
  per share                        4.7p           4.1p     +15% 
 Net debt                     GBP304.0m      GBP252.9m     +20% 
 Total customers                   7.8m           7.5m      +5% 
------------------------  -------------  -------------  ------- 
 
 

Continued momentum in all businesses with outstanding performance in North America

-- Growth in customer numbers in all established regions, supported by a Group retention rate of 82% (HY17: 82%) and a global focus on customer satisfaction

-- Solid operational performance and customer service metrics in the UK, with second half weighting of profit increasing as expected: full year growth prospects remain unchanged

-- Strong momentum in North America, to be supplemented by HomeServe's largest ever policy book acquisition announced 19 October 2017

   --      Continued profit growth in France and Spain 

-- Further progress on defining and testing the Home Experts model to deliver an on-demand home improvements platform

-- Net debt of GBP304m, 1.9x last twelve months EBITDA at 30 September 2017 (HY17: GBP252.9m, 1.9x)

   --      Balance sheet strength retained with GBP125m equity placing on 19 October 2017 
   --      Interim dividend up 15% to 4.7p 
   --      Continued expectation of further strong growth in FY18. 

-- Announcement today that HomeServe has acquired the remaining 60% of Checkatrade for GBP54m in cash and shares, taking its total shareholding to 100%

Richard Harpin, Founder and Group Chief Executive, HomeServe plc, commented: "I am delighted with the progress we made across our business in the first six months of this financial year. North America delivered outstanding organic growth, which will be further boosted by the acquisition of our largest ever policy book from Dominion Products and Services. The UK made a key strategic acquisition - Help-Link - to give us a stronger foothold in the attractive boiler installations market. France and Spain developed key partner relationships and we continued to explore other partnership-based opportunities for international expansion.

"I am excited by the potential for HomeServe to become a global online home repairs and improvements platform, delivered via Checkatrade and Habitissimo where we already have a majority holding. Today's announcement that we are buying the remaining 60% of Checkatrade brings the realisation of this vision substantially closer. Checkatrade is the market leader in the UK, and delivers a first class customer experience. In our core home assistance business and with an even bigger opportunity in Home Experts, the prospects for growth at HomeServe have never been so strong."

1. The HY18 Trading Update made on 19 October 2017 (the "Trading Update") presented results that were subject to further internal and external review and were rounded to the nearest million with year-on-year percentage changes calculated using those rounded figures. While no amendments have been necessary to the financial and operational metrics presented in the Trading Update as a result of those reviews, the figures provided in this Interim Results Statement are now rounded to the nearest hundred thousand with percentage changes now calculated off exact figures. There may therefore be differences between the year-on-year percentage changes presented in the Trading Update and those in this Interim Results Statement.

2. The Group uses adjusted operating profit, adjusted operating margin, EBITDA, adjusted profit before tax and adjusted earnings per share as its primary performance measures. These are non-IFRS measures which exclude the impact of the amortisation of acquisition intangible assets (HY18: GBP7.8m, HY17: GBP6.5m). Acquisition intangible assets principally arise as a result of the past actions of the former owners of businesses in respect of marketing and business development activity. Therefore, the adjusted measures reflect the post acquisition revenue attributable to, and operating costs incurred by, the Group. A reconciliation between the adjusted and statutory equivalent is included in the Financial Review.

Enquiries

A presentation for analysts and investors will take place at 9am this morning at UBS, 5 Broadgate, London EC2M 2QS.

There will be a listen-only conference call via +44 203 139 4830, pin code 95712794# and also an audio webcast with a facility to ask questions available via www.homeserveplc.com.

 
 
   Media enquiries:             Investor Relations: 
   Tulchan Group 
   Martin Robinson              David Bower - Chief Financial 
   Lisa Jarrett-Kerr            Officer 
                                Miriam McKay - Group Communications 
                                and IR Director 
---------------------------  -------------------------------------- 
 homeserve@tulchangroup.com   miriam.mckay@homeserve.com 
  +44 207 353 4200             +44 7795 062564 
---------------------------  -------------------------------------- 
 

About HomeServe

HomeServe is an international home repairs and improvements business, with 7.8 million customers in the UK, North America, France, Spain and Italy as at September 2017. Its comprehensive range of water, heating and electrical assistance and repair products provide customers with peace of mind. HomeServe is listed on the London Stock Exchange, with a market capitalisation of c. GBP2.7 billion.

BUSINESS REVIEW

HomeServe made good progress in the first half of the financial year and remains on track to deliver further strong growth in FY18. Customer numbers rose in each established business to total 7.8m. Group policy retention remains high at 82%, reflecting the Group's focus on customer service. Affinity partner households rose to 105m, driven by the addition of 45 new partnerships in North America.

Revenue rose 16% to GBP366.0m, based on increased customer numbers and higher income per customer. Statutory operating profit rose 12% to GBP27.5m, including a GBP1.7m favourable foreign exchange movement, as the Group continued to invest in its marketing and growth initiatives and completed more repairs for customers. Statutory profit before tax was GBP21.2m versus GBP22.2m in the prior year, due to an increase in interest and amortisation charges as a result of investments and acquisitions in FY17.

Strategically, the Group made good progress on key initiatives. There continue to be opportunities to acquire policy books and other assets to supplement organic growth: the announcement to acquire the home assistance business of Dominion Products and Services, Inc (DPS) in North America on 19 October 2017 for a total enterprise value of $143m will be the Group's largest acquisition to date. HomeServe is developing a global heating strategy and acquired Help-Link in August 2017 in the UK to develop its boiler installations capability and create a full service heating business.

There has been substantial progress on defining the business model for an online, on-demand Home Experts platform. HomeServe announces today that it has acquired the remaining 60% of Checkatrade, to take its holding to 100%. Of the total consideration of GBP54m, GBP10m is being utilised by Checkatrade's founder to subscribe for the allotment and issue of 1,193,317 HomeServe plc shares at a price of GBP8.38 per share (being the closing price on 16 November 2017).

HomeServe's successful GBP125m equity placing on 19 October 2017 retained balance sheet strength and liquidity and provides flexibility for future inorganic investment opportunities, notably policy book acquisitions, heating installation capabilities and investment in Home Experts.

The Group targets leverage in the range of 1.0 to 1.5x at its natural seasonal low point of 31 March but is prepared to exceed this range from time to time to pursue appropriate investments. Net debt to EBITDA at 30 September 2017 was 1.9x (HY17: 1.9x). The Group remains highly cash generative and full year cash conversion(1) is expected to be in excess of 100% (FY17: 118%). Following the equity placing and investments in DPS and Checkatrade, HomeServe expects to be within its target leverage range at the year end, before any further inorganic investment.

(1)Cash conversion is calculated as cash generated by operations divided by adjusted operating profit.

Financial performance for the six months ended 30 September

 
                                        Statutory operating         Adjusted operating 
                      Revenue              profit/(loss)               profit/(loss) 
 GBPmillion        2017     2016          2017          2016          2017         2016 
---------------  ------  -------  ------------  ------------  ------------  ----------- 
 UK               142.8    134.8           8.2          20.7           9.1         21.2 
 North America    117.8     86.0           8.0         (4.0)          11.4        (1.1) 
 France            35.3     31.4           6.2           5.1           9.4          8.0 
 Spain             67.6     57.8           7.8           4.5           7.9          4.7 
---------------  ------  -------  ------------  ------------  ------------  ----------- 
                  220.7    175.2          22.0           5.6          28.7         11.6 
 New Markets        5.4      6.7         (2.7)         (1.7)         (2.5)        (1.7) 
 Inter-segment    (2.9)    (2.4)             -             -             -            - 
---------------  ------  -------  ------------  ------------  ------------  ----------- 
 Group            366.0    314.3          27.5          24.6          35.3         31.1 
---------------  ------  -------  ------------  ------------  ------------  ----------- 
 

Inter-segment revenue principally includes royalty charges between the UK and international businesses.

Performance metrics for the six months ended 30 September

 
                      Affinity partner           Customer 
                         households             numbers (m)           Policy retention 
                             (m)                                            rate 
                       2017        2016       2017      2016          2017         2016 
---------------  ----------  ----------  ---------  --------  ------------  ----------- 
 UK                      24          24        2.2       2.2           80%          80% 
 North America           53          49        3.1       2.8           82%          81% 
 France                  15          15        1.0       1.0           89%          89% 
 Spain                   12          12        1.3       1.2           78%          77% 
---------------  ----------  ----------  ---------  --------  ------------  ----------- 
                         80          76        5.4       5.0           83%          83% 
 New Markets              1           -        0.2       0.3             -            - 
---------------  ----------  ----------  ---------  --------  ------------  ----------- 
 Group                  105         100        7.8       7.5           82%          82% 
---------------  ----------  ----------  ---------  --------  ------------  ----------- 
 

The Group has five operating segments: UK, North America, France, Spain and New Markets. The following sections report on the operational and financial performance of each operating segment.

UK

HomeServe's business in the UK continues to deliver solid operational performance and great customer service, and is expected to deliver growth in FY18.

 
 UK results GBPmillion               HY18      HY17    Change 
------------------------------   --------  --------  -------- 
 Revenue 
            Net policy income        83.6      92.1       -9% 
            Repair network           46.8      38.8      +21% 
            Other income             12.4       3.9     +220% 
-------------------------------  --------  --------  -------- 
 Total revenue                      142.8     134.8       +6% 
 Adjusted operating costs         (133.7)   (113.6)      +18% 
-------------------------------  --------  --------  -------- 
 Adjusted operating profit            9.1      21.2      -57% 
-------------------------------  --------  --------  -------- 
 Adjusted operating margin             6%       16%   -10ppts 
-------------------------------  --------  --------  -------- 
 

Net policy income is defined as policy revenue net of sales taxes and underwriting.

 
 UK performance metrics                HY18   HY17   Change 
-----------------------------  -----  -----  -----  ------- 
 Affinity partner households       m     24     24        - 
 Customers                         m    2.2    2.2      +1% 
 Income per customer             GBP     97     97        - 
 Policies                          m    5.5    5.4      +3% 
 Policy retention rate             %     80     80        - 
-----------------------------  -----  -----  -----  ------- 
 

Income per customer is calculated by dividing the last twelve months net policy income by the number of customers.

Operational performance

HomeServe's plan for its core UK business is to maintain the strength of its earnings and cash flows by focusing on customer satisfaction and developing further growth opportunities for the medium term. Its core HomeServe Membership business remains focused on delivering industry-leading service to its 2.2m customers and is highly rated by customers on feedback platforms such as Trustpilot (8.4) and Reevoo (95%). Retention levels of 80% are testament to this success. Continuing initiatives to upgrade customers to more comprehensive service cover drove a modest increase in policies per customer and are expected to increase income per customer over time.

The UK business has a range of organic and inorganic options to deploy capital to acquire new customers, whether from continued marketing investment with existing utility partners or policy book acquisitions, with all decisions subject to the Group's strict investment criteria.

On 17 November 2017 HomeServe reached an agreement to acquire 100% of the issued share capital of Energy Insurance Services Limited (EISL) for a total cash consideration of approximately GBP1.6m. EISL provides boiler, central heating and control system insurance policies to approximately 19,000 domestic customers. EISL has developed significant knowledge, experience and systems related to the self-fix of boilers, which will bring customer experience improvements and synergies to HomeServe's growing UK heating business. The transaction is expected to complete by the end of November 2017.

Further growth opportunities in the UK business include the build out of a full service heating business and continued investment in LeakBot. The acquisition of Help-Link Limited (Help-Link) on 2 August 2017 made HomeServe the country's second largest boiler installer and is a significant step towards the creation of a UK-wide home heating business, bringing together installations, servicing and repairs.

HomeServe was granted a patent for LeakBot in August 2017 and continues to work with a number of home insurance companies in the UK and continental Europe to define a model to share the benefits of reducing costs to the insurer associated with undetected water leaks.

With today's Checkatrade announcement, HomeServe moves closer in the UK to providing customers with a full home repairs and improvements service covering maintenance, repairs and installations across all trades.

Financial performance

Total revenue of GBP142.8m was up 6% on prior year (HY17: GBP134.8m) due to higher repair network revenue and an increase in other income, offset by a reduction in net policy income. Repair revenue increased by 21% to GBP46.8m reflecting an increase in the number of completed jobs, which were up 29% year on year (HY18: 0.6m jobs, HY17: 0.5m jobs) as customers continued to use and appreciate the value of more extensive cover.

Other income of GBP12.4m (HY17: GBP3.9m) rose with increased boiler installation income and the addition of revenue from Help-Link.

Income per customer of GBP97 was in line with the prior year with income from Year 2+ customers up at GBP127 (HY17: GBP126) as customers opt for enhanced levels of cover.

Adjusted operating costs rose 18% to GBP133.7m due to the higher volume of jobs completed both by the subcontractor network and an expanded network of directly employed engineers. There was also additional investment in growth opportunities including LeakBot and the integration of Help-Link.

As expected, UK adjusted operating profit in HY18 was lower than in HY17, showing a reduction of GBP12.1m. Approximately half of this reduction reflects the increased seasonality of UK net policy income, with a higher proportion of customers now renewing in the second half, including recently acquired service contract policy books which have transferred to underwritten policies.

The remainder of the change reflects changes in the cost base. HomeServe UK continues to invest in customer service and growth initiatives such as LeakBot, which resulted in a higher fixed cost base in the first half of the year. Directly employed engineers increased from an average of 760 to 898 compared to the same period in 2017. For the full year this investment will bring operational efficiencies, increased job income and high customer service over the busier winter period and for the full financial year. The acquisition of Help-Link in August 2017 reduced first half profit, as expected, but marks a significant step forward in HomeServe's UK heating strategy.

HY18 margin fell 10ppts to 6% but the full year is expected to be in line with FY17 at around 19%.

North America

HomeServe's business in North America delivered its first ever first half profit, driven by strong organic growth and the successful integration of Utility Service Partners Inc. (USP). The acquisition of the home assistance policy book of Dominion Products and Services (DPS) will bring forward HomeServe's North American growth targets by at least 12 months.

 
 North America results 
  US$million                             HY18      HY17    Change 
------------------------------  ---  --------  --------  -------- 
 Revenue 
            Net policy income           142.1     108.7      +31% 
             Other income                10.2       8.5      +19% 
-----------------------------------  --------  --------  -------- 
 Total revenue                          152.3     117.2      +30% 
-----------------------------------  --------  --------  -------- 
 Adjusted operating 
  costs                               (137.6)   (118.8)      +16% 
-----------------------------------  --------  --------  -------- 
 Adjusted operating 
  profit / (loss)                        14.7     (1.6)         - 
-----------------------------------  --------  --------  -------- 
 Adjusted operating                       10%         -         - 
  margin 
-----------------------------------  --------  --------  -------- 
 
 
 North America results                              HY18     HY17             Change 
  GBPmillion 
------------------------------  --------------  --------  -------  ----------------- 
 Revenue 
            Net policy income                      110.0     79.8               +38% 
             Other income                            7.8      6.2               +26% 
 Total revenue                                     117.8     86.0               +37% 
 Adjusted operating 
  costs                                          (106.4)   (87.1)               +22% 
----------------------------------------------  --------  -------  ----------------- 
 Adjusted operating 
  profit / (loss)                                   11.4    (1.1)                  - 
----------------------------------------------  --------  -------  ----------------- 
 Adjusted operating                                  10%        -                  - 
  margin 
----------------------------------------------  --------  -------  ----------------- 
 
 
 North America performance             HY18   HY17   Change 
  metrics 
-----------------------------  -----  -----  -----  ------- 
 Affinity partner households       m     53     49      +8% 
 Customers                         m    3.1    2.8     +12% 
 Income per customer             US$     97     96      +1% 
 Policies                          m    4.8    4.3     +12% 
 Policy retention rate             %     82     81    +1ppt 
-----------------------------  -----  -----  -----  ------- 
 

Income per customer is calculated by dividing the last twelve months net policy income by the number of customers. HY18 now includes USP as customers have been with HomeServe for a full 12 months, excluding USP income per customer is US$101 (HY17: US$96).

Operational performance

HomeServe's business in North America continued to deliver strong organic growth, driven by 45 new affinity partner signings ranging in size from small municipalities to a two million household energy utility. Customer numbers and policies both grew 12% and retention increased one percentage point to 82%, testament to HomeServe North America's's continuing focus on customer service.

On 19 October 2017 HomeServe announced its largest ever US acquisition, the home assistance business of Dominion Products and Services (DPS). DPS provides a suite of home protection programmes to over 500,000 customers with 1.1m policies and has access to 7.1m households. The announcement to acquire DPS follows the successful integration of USP and confirms HomeServe's reputation as the acquirer of choice of utility policy books in North America. Full details of the acquisition can be found here http://www.homeserveplc.com//media/files/h/homeserve-plc/documents/acquisition-and-placing-2017/acquisition-placing-and-trading-update.pdf. Following the announcement of the deal, competition clearance (Hart-Scott Rodino) was received on 9 November 2017 and Tranche 1 is expected to complete on 15 December 2017.

Financial performance

Revenue in North America increased 30% to US$152.3m (HY17: US$117.2m) reflecting a 12% year on year growth in customers, combined with an increase in income per customer and a full six months of revenue from customers of Utility Service Partners Inc., a business acquired part way through the prior half year in July 2016.

Income per customer (excluding USP customers) increased by US$5 to US$101 (HY17: US$96) reflecting a higher number of renewals and efficiencies in the network. The 0.4m customers acquired in the prior year with USP typically hold products with a lower price point and were excluded from the income per customer figure until they had been with HomeServe for a full year. As expected, following their inclusion the overall income per customer was slightly lower at $97, though still ahead of the prior year. A further small reduction in net income per customer is anticipated for the full year reflecting the addition of DPS and the mix of products currently held by DPS customers.

Other income increased 19% to US$10.2m driven in part by a 17% increase in the number of completed HVAC installations.

Adjusted operating costs were up 16% to US$137.6m reflecting the growth of the business and continued investment in marketing and business development. An increase in marketing spend has delivered 0.4m gross new customers compared to 0.3m in the prior year. The scale of the business and efficient integration of USP resulted in costs growing at a lower rate than revenue, ensuring the business delivered its first ever first half profit and an adjusted operating margin of 10%.

France

HomeServe's business in France continued to deliver steady growth, with potential to expand its affinity partnerships to create a broader customer base.

 
 France results EURmillion       HY18     HY17    Change 
---------------------------   -------  -------  -------- 
 Total revenue                   40.1     38.4       +4% 
 Adjusted operating 
  costs                        (29.8)   (28.7)       +4% 
----------------------------  -------  -------  -------- 
 Adjusted operating 
  profit                         10.3      9.7       +7% 
----------------------------  -------  -------  -------- 
 Adjusted operating 
  margin                          26%      25%     +1ppt 
----------------------------  -------  -------  -------- 
 
 
 France results GBPmillion       HY18     HY17   Change 
---------------------------   -------  -------  ------- 
 Total revenue                   35.3     31.4     +12% 
 Adjusted operating costs      (25.9)   (23.4)     +11% 
----------------------------  -------  -------  ------- 
 Adjusted operating profit        9.4      8.0     +18% 
----------------------------  -------  -------  ------- 
 Adjusted operating margin        27%      25%   +2ppts 
----------------------------  -------  -------  ------- 
 
 
 France performance metrics            HY18   HY17   Change 
-----------------------------  -----  -----  -----  ------- 
 Affinity partner households    m        15     15        - 
 Customers                      m       1.0    1.0      +2% 
 Income per customer            EUR     103    101      +2% 
 Policies                       m       2.3    2.3      +1% 
 Policy retention rate          %        89     89        - 
-----------------------------  -----  -----  -----  ------- 
 

Operational performance

With the highest level of retention in the Group and strong partner relationships with Veolia and Suez, HomeServe's business in France continued to deliver steady growth, adding new customers through direct mail and the partners' own channels.

Key to increasing growth in France is establishing new partnerships. There is a good business development pipeline, with discussions ongoing to grow existing partnerships and with prospective partners across the water, energy and heating markets.

Financial performance

Total revenue was EUR40.1m, an increase of 4% on HY17 due to a higher number of customers and an uplift in the income per customer, which grew 2% to EUR103 (HY17: EUR101) as a result of pricing initiatives and efficiencies in costs to serve. Further slight progression in income per customer is expected as the benefit of these initiatives flow through the second half.

Operating costs increased 4% to EUR29.8m, reflecting the expected higher amortisation charge principally resulting from customer acquisition with Suez in prior periods.

Spain

HomeServe's business in Spain delivered good growth in both its Membership and Claims businesses.

 
 
 Spain results EURmillion              HY18     HY17   Change 
---------------------------------   -------  -------  ------- 
 Revenue 
          Membership                   29.8     26.3     +13% 
          Claims                       47.1     44.3      +6% 
---------------------------------   -------  -------  ------- 
 Total revenue                         76.9     70.6      +9% 
 Adjusted operating costs            (67.9)   (64.7)      +5% 
---------------------------------   -------  -------  ------- 
 Adjusted operating profit              9.0      5.9     +51% 
---------------------------------   -------  -------  ------- 
 Adjusted operating margin              12%       8%   +4ppts 
---------------------------------   -------  -------  ------- 
 
 Spain results GBPmillion              HY18     HY17   Change 
---------------------------------   -------  -------  ------- 
 Revenue 
          Membership                   26.1     21.5     +21% 
          Claims                       41.5     36.3     +14% 
---------------------------------   -------  -------  ------- 
 Total revenue                         67.6     57.8     +17% 
 Adjusted operating costs            (59.7)   (53.1)     +12% 
---------------------------------   -------  -------  ------- 
 Adjusted operating profit              7.9      4.7     +68% 
---------------------------------   -------  -------  ------- 
 Adjusted operating margin              12%       8%   +4ppts 
---------------------------------   -------  -------  ------- 
 
 
 
 Spain performance metrics             HY18   HY17   Change 
-----------------------------  -----  -----  -----  ------- 
 Affinity partner households       m     12     12        - 
 Customers                         m    1.3    1.2      +7% 
 Income per customer             EUR     46     41     +10% 
 Policies                          m    1.5    1.4      +6% 
 Policy retention rate             %     78     77    +1ppt 
-----------------------------  -----  -----  -----  ------- 
 

Operational performance

In Spain, both the Membership and Claims businesses performed well. The Membership business is founded on a strong relationship with Endesa, who continued to offer HomeServe's products through its sales channels and delivered the majority of the 7% customer growth in the period. As the customers successfully acquired in prior periods begin to mature, there has been an increase in retention rate to 78% (HY17: 77%) and strong progression in income per customer. Opportunities to increase medium term growth in the Membership business are centred on establishing new partnerships and to this end, discussions continue with telco providers and smaller water utilities.

The Claims business completed a record number of jobs for the first half, up 5% to 0.4m and continues to work with a number of Spain's largest Bancassurers. Jobs are completed by a network of around 1,800 subcontractors (HY17: around 2,000) and 193 franchisees (HY17: 176).

Financial performance

Revenue increased 9% to EUR76.9m with increases in both the Membership and Claims businesses. The 13% increase in Membership revenue to EUR29.8m was mainly due to the increasing maturity of the customer portfolio and a higher proportion of renewing customers, which also drove a 10% increase in income per customer to EUR46.

Revenue in the Claims business was up 6% to EUR47.1m due to the increase in completed jobs.

Adjusted operating costs were 5% higher than the prior period, growing broadly in line with the increase in job volumes.

New Markets

The New Markets segment consists of investments in new territories and the on-demand Home Experts model. Annual investment in this segment continues to be around GBP6m.

The joint venture in Italy with Edison Energia is progressing as Edison continues to market HomeServe's products as part of its strategy to attract customers and expand its own footprint in the energy market. Customers fell slightly to 0.2m (HY17: 0.3m) reflecting retention losses on customers previously acquired with Enel.

Business development activity continues, with active discussions in four of the 15 international markets where expansion potential has been identified. Discussions are progressing well with potential partners in Europe and Latin America.

On 17 November 2017 HomeServe increased its investment in Checkatrade by 60%, taking its total holding up to 100%. The initial investment made on 13 December 2016 included an option for HomeServe to purchase a further 35% in mid 2019 and this agreement now supersedes that option as well as securing the remaining equity of the business. Of the total consideration of GBP54m, GBP10m is being utilised by Checkatrade's founder to subscribe for the allotment and issue of 1,193,317 HomeServe plc shares at a price of GBP8.38 per share (being the closing price on 16 November 2017). Checkatrade is fundamental to the Home Experts opportunity. Securing a controlling stake now will enable further, faster development of the proposition in the UK. HomeServe will now exercise control and Checkatrade will cease to be classified as an associate. All future results will be fully consolidated into the Group's financial statements.

Checkatrade and Habitissimo are making good progress as standalone entities, with profits to be reinvested into marketing and into expanding and testing an online Home Experts platform. Good progress has been achieved testing and evaluating different consumer and tradesmen propositions to define the overall business model. This includes the lead generation approach currently undertaken by Habitissimo and the directory approach as used by Checkatrade. Increasing the monetisation of the different models will be key to success, therefore further testing and refinement is planned for the next six months. The current consumer experience at Checkatrade is rated very highly and the technology skills and ability of Habitissimo to enter other countries with little or no local footprint may bring further opportunity.

Dividend

The interim dividend of 4.7p per share (HY17: 4.1p), an increase of 15%, will be paid on 5 January 2018 to shareholders on the register on 8 December 2017.

Board changes

On 27 October 2017, it was announced that Mark Morris, Senior Independent Director and Chairman of the Audit and Risk Committee will retire from the Board on 27 February 2018 after nine years. On 27 October 2017, Ron McMillan was appointed as a Non-Executive Director and member of the Audit and Risk Committee and he will take on the Chairmanship of the Audit and Risk Committee upon Mark's retirement. As separately announced today, Stella David is to be appointed Senior Independent Director upon Mark Morris' retirement. Stella was first appointed to the Board as a Non-Executive Director in November 2010 and is currently Chairman of the Remuneration Committee.

Outlook

HomeServe re-iterates its guidance from its Preliminary Results in May 2017 of further strong growth for FY18. This is now boosted by the acquisition of DPS, which is expected to add at least US$10m PBTA in FY18 and at least US$17m PBTA in FY19.

Richard Harpin

Founder and Group Chief Executive

21 November 2017

FINANCIAL REVIEW

These financial results have been prepared in accordance with International Financial Reporting Standards (IFRS) as adopted by the European Union.

Group statutory results

The headline statutory financial results for the Group are presented below.

 
 GBPmillion                         Six months      Six months 
                                         ended           ended 
                                  30 September    30 September 
                                          2017            2016 
------------------------------  --------------  -------------- 
 Total revenue                           366.0           314.3 
 Operating profit                         27.5            24.6 
 Net finance costs                       (6.3)           (2.4) 
------------------------------  --------------  -------------- 
 Adjusted profit before tax               29.0            28.7 
 Amortisation of acquisition 
  intangibles                            (7.8)           (6.5) 
 
 Statutory profit before tax              21.2            22.2 
 Tax                                     (5.3)           (5.5) 
------------------------------  --------------  -------------- 
 Profit for the year                      15.9            16.7 
------------------------------  --------------  -------------- 
 
 Attributable to: 
 Equity holders of the parent             16.0            16.7 
 Non-controlling interests               (0.1)               - 
------------------------------  --------------  -------------- 
                                          15.9            16.7 
------------------------------  --------------  -------------- 
 

Statutory profit before tax was GBP21.2m, GBP1.0m lower than the prior year (HY17: GBP22.2m) due principally to higher finance costs and amortisation charges as a result of investments made in FY17. Statutory profit before tax is reported after the amortisation of acquisition intangibles as detailed below.

Amortisation of acquisition intangibles

The amortisation of acquisition intangibles of GBP7.8m (HY17: GBP6.5m) principally relates to customer and other contracts, which were acquired as part of business combinations and has increased year on year due to the acquisitions in the prior year of USP in North America and Habitissimo in Spain.

Taxation

The tax charge in the period was GBP5.3m (HY17: GBP5.5m). The adjusted effective tax rate was 25% (HY17: 25%). UK corporation tax is calculated at 19% in FY18, FY19 and FY20, with a proposed reduction to 17% in FY21. Taxation for other jurisdictions is calculated at the rates prevailing in the respective countries, all of which are higher than the UK rate.

Cash flow and financing

Cash generated by operations in the period to 30 September 2017 was GBP52.7m (HY17: GBP35.5m).

 
 GBPmillion                          Six months      Six months 
                                          ended           ended 
                                   30 September    30 September 
                                           2017            2016 
-------------------------------  --------------  -------------- 
 Adjusted operating profit                 35.3            31.1 
 Amortisation of acquisition 
  intangibles                             (7.8)           (6.5) 
 Operating profit                          27.5            24.6 
 Depreciation and amortisation             28.6            23.3 
 Non cash items                             3.3             3.2 
 Increase in working capital              (6.7)          (15.6) 
-------------------------------  --------------  -------------- 
 Cash generated by operations              52.7            35.5 
 Net interest                             (6.0)           (2.9) 
 Taxation                                 (9.4)           (8.3) 
 Capital expenditure                     (37.7)          (21.5) 
 Repayment of finance leases              (0.3)           (0.4) 
-------------------------------  --------------  -------------- 
 Free cash flow                           (0.7)             2.4 
 Acquisition of subsidiaries              (9.6)          (54.0) 
 Equity dividends paid                   (35.0)          (27.5) 
 Issue of shares                            0.1             0.1 
-------------------------------  --------------  -------------- 
 Net movement in cash and 
  bank borrowings                        (45.2)          (79.0) 
 Impact of foreign exchange                 2.3           (4.8) 
 Finance leases                             0.3             0.4 
 Opening net debt                       (261.4)         (169.5) 
-------------------------------  --------------  -------------- 
 Closing net debt                       (304.0)         (252.9) 
-------------------------------  --------------  -------------- 
 

During the period 1 April to 30 September 2017, net debt increased by GBP42.6m to GBP304.0m.

Net working capital increased by GBP6.7m in the period (HY17: GBP15.6m) reflecting the continued growth of the Group and was lower than the prior period due in part to the increasing seasonality of the UK business and a benefit of the timing of cash flows with underwriters in the UK and North America.

During the period capital expenditure was GBP37.7m (HY17: GBP21.5m) which included payments of GBP8.5m in respect of the acquisition of customers originated by Endesa in Spain and Suez in France (HY17: GBP4.1m), investment in the new core customer relationship management (CRM) system in the UK and further technology spend across all businesses. Full year capital expenditure is expected to be in line with previous guidance at around GBP70m.

The acquisitions investment of GBP9.6m principally related to the acquisition of Help-Link Limited in the UK whilst the prior year investment of GBP54.0m principally related to the acquisition of USP in North America.

The Group remains highly cash generative and full year cash conversion is expected to be in excess of 100% (FY17: 118%).

Earnings per share

Adjusted earnings per share was in line with the prior period at 6.8p. The weighted average number of shares increased from 309.4m to 312.0m. On a statutory basis, earnings per share decreased from 5.4p to 5.1p principally due to the higher acquisition amortisation charges, the increased interest charge as a result of prior year investments and the higher weighted average number of shares.

Net debt and finance costs

Net debt at 30 September 2017 was GBP304.0m (FY17: GBP261.4m; HY17: GBP252.9m), well within the Group's financial facilities. On 1 August 2017, the Group entered into a new multi-currency revolving credit facility with both existing and new banking partners. The new terms of the facility provide committed credit of GBP400m which runs until 31 July 2022 with two one-year extension options, subject to agreement by the banking partners, which would extend the maturity to 31 July 2024. Loans have variable interest rates linked to LIBOR or EURIBOR. With around GBP130m of other funding, principally from Private Placements, HomeServe had over GBP200m headroom against its available sources of debt.

The Group targets leverage in the range of 1.0 to 1.5x adjusted EBITDA, measured at 31 March each year. As expected, half year net debt to EBITDA was outside this range at 1.9x due to prior year acquisitions and the seasonality of the business.

Following the GBP125m equity placing and investments in DPS and Checkatrade, HomeServe expects to be within its target leverage range at the year end before any further inorganic investment.

The Group's net interest paid was GBP6.0m, GBP3.1m higher than the prior period, principally relating to the costs of entering into the new RCF as well as higher levels of debt during the period that arose due to acquisitions and investments in FY17.

Foreign exchange impact

The impact of changes in the Euro and USD exchange rates between HY17 and HY18 has resulted in a GBP13.6m increase in the reported revenue and a GBP1.7m increase in adjusted operating profit of the international businesses as summarised in the table below.

 
                                                              Effect on (GBPm) 
                                  Average exchange      Revenue   Adjusted operating 
                                        rate                                  profit 
                                HY18    HY17   Change      HY18                 HY18 
---------------------  -----  ------  ------  -------  --------  ------------------- 
 North America          US$     1.30    1.37     (5%)       6.2                  0.5 
 France                 EUR     1.14    1.22     (7%)       2.4                  0.6 
 Spain                  EUR     1.14    1.22     (7%)       4.6                  0.6 
 New Markets            EUR     1.14    1.22     (7%)       0.4                    - 
---------------------  -----  ------  ------  -------  --------  ------------------- 
 Total International                                       13.6                  1.7 
----------------------------  ------  ------  -------  --------  ------------------- 
 
 

Due to the seasonality of the business and the weighting of profit to the second half, the full year translation impact of a weaker Sterling versus prior year averages is estimated to benefit adjusted operating profit by around GBP0.7m at current rates. A ten cent movement from current rates in the USD and the Euro would have approximately a GBP2.0m and GBP3.0m impact respectively on full year adjusted operating profit respectively.

Statutory and pro-forma reconciliations

The Group believes that EBITDA, adjusted operating profit, adjusted profit before tax, adjusted operating margin and adjusted earnings per share, all of which exclude the amortisation of acquisition intangibles are important performance indicators for monitoring the business.

This report uses a number of pro-forma measures to highlight the Group's results excluding the above amounts. The table below provides a reconciliation between the statutory and pro-forma items.

 
                                      Six months      Six months 
   GBPmillion                              ended           ended 
                                    30 September    30 September 
                                            2017            2016 
--------------------------------  --------------  -------------- 
 Operating profit (statutory)               27.5            24.6 
 Depreciation                                3.8             3.4 
 Amortisation                               17.0            13.4 
 Amortisation of acquisition 
  intangibles                                7.8             6.5 
 EBITDA                                     56.1            47.9 
--------------------------------  --------------  -------------- 
 
 Operating profit (statutory)               27.5            24.6 
 Amortisation of acquisition 
  intangibles                                7.8             6.5 
 Adjusted operating profit                  35.3            31.1 
--------------------------------  --------------  -------------- 
 
 Profit before tax                          21.2            22.2 
 Amortisation of acquisition 
  intangibles                                7.8             6.5 
 Adjusted profit before tax                 29.0            28.7 
--------------------------------  --------------  -------------- 
 
 Percentage 
--------------------------------  --------------  -------------- 
 Statutory operating margin                  7.5             7.8 
 Amortisation of acquisition 
  intangibles                                2.1             2.1 
 Adjusted operating margin                   9.6             9.9 
--------------------------------  --------------  -------------- 
 
   Pence per share 
--------------------------------  --------------  -------------- 
 Earnings per share (statutory)              5.1             5.4 
 Amortisation of acquisition 
  intangibles (net of tax)                   1.7             1.4 
 Adjusted earnings per share                 6.8             6.8 
--------------------------------  --------------  -------------- 
 

Principal risks and uncertainties

The principal risks and uncertainties, together with the mitigating activities, detailed on pages 42 - 49 of the Group's 2017 Annual Report & Accounts, continue to have the potential to impact the Group's performance and are as follows:

   --      The potential loss of a commercial relationship 
   --      The impact of competition 
   --      A change in customer loyalty and retention 
   --      Marketing effectiveness 
   --      Exposure to legislation or regulatory requirements 
   --      The quality of customer service 
   --      Availability of underwriters 
   --      Recruitment and retention of skilled personnel 
   --      Exposure to country, regional and Brexit risks 

-- IT systems become a constraint to growth and drive inefficiency instead of efficiency improvements

   --      Information Security (including cyber risk) 
   --      Financial strategy and treasury risks including credit risk. 

Information on financial risk management is also set out on pages 177-180 of the Annual Report, a copy of which is available on the Group's website www.HomeServeplc.com.

Condensed consolidated income statement

For the six months ended 30 September 2017

 
 
                                          Six months      Six months 
                                               ended           ended    Year ended 
                                        30 September    30 September      31 March 
                                                2017            2016          2017 
  GBPmillion                    Note      (Reviewed)      (Reviewed)     (Audited) 
-----------------------------  -----  --------------  --------------  ------------ 
 
 Continuing operations 
 
 Revenue                         3             366.0           314.3         785.0 
 Operating costs                             (339.2)         (289.7)       (680.5) 
 Share of results 
  of associates                                  0.7               -           0.2 
-----------------------------  -----  --------------  --------------  ------------ 
 Operating profit                               27.5            24.6         104.7 
 Investment income                               0.1             0.1           0.3 
 Finance costs                                 (6.4)           (2.5)         (6.7) 
-----------------------------  -----  --------------  --------------  ------------ 
 Profit before tax 
  and amortisation 
  of acquisition intangibles                    29.0            28.7         112.4 
 Amortisation of 
  acquisition intangibles                      (7.8)           (6.5)        (14.1) 
 Profit before tax                              21.2            22.2          98.3 
 Tax                             4             (5.3)           (5.5)        (23.9) 
-----------------------------  -----  --------------  --------------  ------------ 
 Profit for the period                          15.9            16.7          74.4 
-----------------------------  -----  --------------  --------------  ------------ 
 
 Attributable to: 
  Equity holders of 
  the parent                                    16.0            16.7          74.4 
 Non-controlling 
  interests                                    (0.1)               -             - 
-----------------------------  -----  --------------  --------------  ------------ 
                                                15.9            16.7          74.4 
-----------------------------  -----  --------------  --------------  ------------ 
 
 Dividends per share             5              4.7p            4.1p         15.3p 
 
   Earnings per share 
  Basic                          6              5.1p            5.4p         24.0p 
  Diluted                        6              5.0p            5.3p         23.6p 
-----------------------------  -----  --------------  --------------  ------------ 
 

Condensed consolidated statement of comprehensive income

For the six months ended 30 September 2017

 
                                      Six months      Six months 
                                           ended           ended    Year ended 
                                    30 September    30 September      31 March 
                                            2017            2016          2017 
  GBPmillion                          (Reviewed)      (Reviewed)     (Audited) 
--------------------------------  --------------  --------------  ------------ 
 Profit for the period                      15.9            16.7          74.4 
 Items that will not 
  be classified subsequently 
  to profit and loss: 
 Actuarial gain/(loss) 
  on defined benefit pension 
  scheme                                     0.5           (4.7)         (3.4) 
 Deferred tax (charge)/credit 
  relating to components 
  of other comprehensive 
  income                                   (0.1)             0.9           0.6 
--------------------------------  --------------  --------------  ------------ 
                                             0.4           (3.8)         (2.8) 
 Items that may be reclassified 
  subsequently to profit 
  and loss: 
 Exchange movements on 
  translation of foreign 
  operations                               (1.7)            20.4          20.8 
 
 Total comprehensive 
  income for the period                     14.6            33.3          92.4 
--------------------------------  --------------  --------------  ------------ 
 
 Attributable to: 
 Equity holders of the 
  parent                                    14.7            33.3          92.4 
 Non-controlling interests                 (0.1)               -             - 
--------------------------------  --------------  --------------  ------------ 
                                            14.6            33.3          92.4 
--------------------------------  --------------  --------------  ------------ 
 

Condensed consolidated balance sheet

As at 30 September 2017

 
                                     30 September   30 September     31 March 
                                             2017           2016         2017 
  GBPmillion                  Note     (Reviewed)     (Reviewed)    (Audited) 
---------------------------  -----  -------------  -------------  ----------- 
 Non-current assets 
 Goodwill                                   324.8          290.8        301.9 
 Intangible assets             7            292.2          264.5        288.6 
 Property, plant 
  and equipment                              37.3           36.2         37.0 
 Interests in associates                     32.9              -         32.1 
 Investments                                  8.7            8.6          8.5 
 Deferred tax assets                          9.0            5.5          7.6 
 Retirement benefit 
  assets                                      2.1              -          0.7 
---------------------------  -----  -------------  -------------  ----------- 
                                            707.0          605.6        676.4 
---------------------------  -----  -------------  -------------  ----------- 
 Current assets 
 Inventories                                  3.5            3.0          2.7 
 Trade and other 
  receivables                               382.1          378.3        455.1 
 Cash and cash equivalents     8             63.8           76.2         46.2 
---------------------------  -----  -------------  -------------  ----------- 
                                            449.4          457.5        504.0 
---------------------------  -----  -------------  -------------  ----------- 
 Total assets                             1,156.4        1,063.1      1,180.4 
---------------------------  -----  -------------  -------------  ----------- 
 
 Current liabilities 
 Trade and other 
  payables                                (381.9)        (376.4)      (456.2) 
 Current tax liabilities                    (5.1)          (3.2)        (9.2) 
 Obligation under 
  finance leases               8            (0.5)          (0.8)        (0.6) 
 Bank and other 
  loans                        8           (38.0)         (25.0)       (35.9) 
---------------------------  -----  -------------  -------------  ----------- 
                                          (425.5)        (405.4)      (501.9) 
---------------------------  -----  -------------  -------------  ----------- 
 Net current assets                          23.9           52.1          2.1 
---------------------------  -----  -------------  -------------  ----------- 
 
 Non-current liabilities 
 Bank and other 
  loans                        8          (328.6)        (302.1)      (270.1) 
 Other financial 
  liabilities                              (22.7)          (4.2)       (14.4) 
 Retirement benefit 
  obligation                                    -          (1.6)            - 
 Deferred tax liabilities                  (22.5)         (22.1)       (23.0) 
 Obligations under 
  finance leases               8            (0.7)          (1.2)        (1.0) 
---------------------------  -----  -------------  -------------  ----------- 
                                          (374.5)        (331.2)      (308.5) 
---------------------------  -----  -------------  -------------  ----------- 
 Total liabilities                        (800.0)        (736.6)      (810.4) 
---------------------------  -----  -------------  -------------  ----------- 
 Net assets                                 356.4          326.5        370.0 
---------------------------  -----  -------------  -------------  ----------- 
 
 Equity 
 Share capital                 9              8.4            8.4          8.4 
 Share premium account                       49.1           44.2         45.7 
 Merger reserve                              71.0           71.0         71.0 
 Share incentive 
  reserve                                    18.5           15.5         18.3 
 Capital redemption 
  reserve                                     1.2            1.2          1.2 
 Currency translation 
  reserve                                    24.6           25.9         26.3 
 Available for sale 
  reserve                                     1.8            1.8          1.8 
 Retained earnings                          181.1          158.5        196.5 
---------------------------  -----  -------------  -------------  ----------- 
 Attributable to 
  equity holders 
  of the parent                             355.7          326.5        369.2 
 Non-controlling 
  interests                                   0.7              -          0.8 
---------------------------  -----  -------------  -------------  ----------- 
 Total equity                               356.4          326.5        370.0 
---------------------------  -----  -------------  -------------  ----------- 
 

Condensed consolidated statement of changes in equity

For the six months ended 30 September 2017 (Reviewed)

 
 
 
                                                                                   Available 
                                Share                      Share       Currency          for               Attributable 
                     Share    premium         Other    incentive    translation         sale   Retained       to equity    Non-controlling     Total 
 GBPmillion        capital    account   reserves(1)      reserve        reserve      reserve   earnings         holders           interest    equity 
---------------  ---------  ---------  ------------  -----------  -------------  -----------  ---------  --------------  -----------------  -------- 
 Balance at 
  1 April 2017         8.4       45.7          72.2         18.3           26.3          1.8      196.5           369.2                0.8     370.0 
 Profit for 
  the period             -          -             -            -              -            -       16.0            16.0              (0.1)      15.9 
 Other 
  comprehensive 
  income for 
  the period             -          -             -            -          (1.7)            -        0.4           (1.3)                  -     (1.3) 
 Dividends 
  paid                   -          -             -            -              -            -     (35.0)          (35.0)                  -    (35.0) 
 Issue of share 
  capital                -        3.4             -            -              -            -          -             3.4                  -       3.4 
 Share-based 
  payments               -          -             -          3.6              -            -          -             3.6                  -       3.6 
 Share options 
  exercised              -          -             -        (3.4)              -            -        0.1           (3.3)                  -     (3.3) 
 Tax on 
  exercised 
  share 
  options                -          -             -            -              -            -        2.4             2.4                  -       2.4 
 Deferred tax 
  on share 
  options                -          -             -            -              -            -        0.7             0.7                  -       0.7 
 Balance at 
  30 September 
  2017 
  (Reviewed)           8.4       49.1          72.2         18.5           24.6          1.8      181.1           355.7                0.7     356.4 
---------------  ---------  ---------  ------------  -----------  -------------  -----------  ---------  --------------  -----------------  -------- 
 

For the six months ended 30 September 2016 (Reviewed)

 
 
 
                                                                                       Available 
                                  Share                       Share       Currency           for 
                      Share     premium         Other     incentive    translation          sale    Retained     Total 
 GBPmillion         capital     account   reserves(1)       reserve        reserve       reserve    earnings    equity 
---------------  ----------  ----------  ------------  ------------  -------------  ------------  ----------  -------- 
 Balance at 
  1 April 2016          8.3        41.1          72.1          16.0            5.5           1.8       171.8     316.6 
 Profit for 
  the period              -           -             -             -              -             -        16.7      16.7 
 Other 
  comprehensive 
  income for 
  the period              -           -             -             -           20.4             -       (3.8)      16.6 
 Dividends 
  paid                    -           -             -             -              -             -      (27.5)    (27.5) 
 Issue of share 
  capital               0.1         3.1             -             -              -             -           -       3.2 
 Issue of trust 
  shares                  -           -           0.1             -              -             -       (0.1)         - 
 Share-based 
  payments                -           -             -           2.6              -             -           -       2.6 
 Share options 
  exercised               -           -             -         (3.1)              -             -         0.1     (3.0) 
 Tax on 
  exercised 
  share options           -           -             -             -              -             -         1.3       1.3 
 Balance at 
  30 September 
  2016 
  (Reviewed)            8.4        44.2          72.2          15.5           25.9           1.8       158.5     326.5 
---------------  ----------  ----------  ------------  ------------  -------------  ------------  ----------  -------- 
 

For the year ended 31 March 2017 (Audited)

 
 
 
                                                                                     Available 
                                  Share                      Share       Currency          for               Attributable 
                       Share    premium         Other    incentive    translation         sale   Retained       to equity    Non-controlling     Total 
 GBPmillion          capital    account   reserves(1)      reserve        reserve      reserve   earnings         holders           interest    equity 
-----------------  ---------  ---------  ------------  -----------  -------------  -----------  ---------  --------------  -----------------  -------- 
 Balance at 
  1 April 2016           8.3       41.1          72.1         16.0            5.5          1.8      171.8           316.6                  -     316.6 
 Profit for 
  the year                 -          -             -            -              -            -       74.4            74.4                  -      74.4 
 Other 
  comprehensive 
  income for 
  the year                 -          -             -            -           20.8            -      (2.8)            18.0                  -      18.0 
 Dividends 
  paid                     -          -             -            -              -            -     (40.3)          (40.3)                  -    (40.3) 
 Issue of share 
  capital                0.1        4.6             -            -              -            -          -             4.7                  -       4.7 
 Issue of trust 
  shares                   -          -           0.1            -              -            -      (0.1)               -                  -         - 
 Share-based 
  payments                 -          -             -          6.6              -            -          -             6.6                  -       6.6 
 Share options 
  exercised                -          -             -        (4.3)              -            -        0.4           (3.9)                  -     (3.9) 
 Changes in 
  non-controlling 
  interest                 -          -             -            -              -            -          -               -                0.8       0.8 
 Obligation 
  under put 
  option                   -          -             -            -              -            -      (9.3)           (9.3)                  -     (9.3) 
 Tax on exercised 
  share 
  options                  -          -             -            -              -            -        2.0             2.0                  -       2.0 
 Deferred tax 
  on share 
  options                  -          -             -            -              -            -        0.4             0.4                  -       0.4 
 Balance at 
  31 March 2017 
  (Audited)              8.4       45.7          72.2         18.3           26.3          1.8      196.5           369.2                0.8     370.0 
-----------------  ---------  ---------  ------------  -----------  -------------  -----------  ---------  --------------  -----------------  -------- 
 

(1)Other reserves include Merger and Capital Redemption reserves

Condensed consolidated cash flow statement

For the six months ended 30 September 2017

 
                                       Six months      Six months 
                                            ended           ended    Year ended 
                                     30 September    30 September      31 March 
                                             2017            2016          2017 
  GBPmillion                           (Reviewed)      (Reviewed)     (Audited) 
---------------------------------  --------------  --------------  ------------ 
 
 Operating profit                            27.5            24.6         104.7 
 Adjustments for: 
 Depreciation of property, 
  plant and equipment                         3.8             3.4           6.9 
 Amortisation of acquisition 
  intangibles                                 7.8             6.5          14.1 
 Amortisation of other 
  intangible assets                          17.0            13.4          28.5 
 Share-based payments expenses                4.3             3.2           7.4 
 Share of profit of associates              (0.7)               -         (0.2) 
 Loss on disposal of property, 
  plant and equipment and 
  software                                      -               -           0.4 
 Decrease in other financial 
  liabilities                               (0.3)               -             - 
 Bargain purchase on acquisition                -               -         (0.7) 
 Profit on disposal of 
  subsidiary                                    -               -         (0.1) 
 Operating cash flows before 
  movements in working capital               59.4            51.1         161.0 
 
 (Increase)/decrease in 
  inventories                               (0.8)               -           0.4 
 Decrease/(increase) in 
  receivables                                70.3            12.9        (75.5) 
 (Decrease)/increase in 
  payables                                 (76.2)          (28.5)          54.0 
 Net movement in working 
  capital                                   (6.7)          (15.6)        (21.1) 
 
 Cash generated by operations                52.7            35.5         139.9 
 Incomes taxes paid                         (9.4)           (8.3)        (20.0) 
 Interest paid                              (6.1)           (3.0)         (6.7) 
---------------------------------  --------------  --------------  ------------ 
 Net cash inflow from operating 
  activities                                 37.2            24.2         113.2 
---------------------------------  --------------  --------------  ------------ 
 
 Investing activities 
 Interest received                            0.1             0.1           0.3 
 Disposal of subsidiary                         -               -         (1.7) 
 Purchases of intangible 
  assets                                   (33.7)          (18.5)        (50.9) 
 Purchases of property, 
  plant and equipment                       (4.0)           (3.0)         (7.6) 
 Acquisition of investment 
  in associate                                  -               -        (24.7) 
 Net cash outflow on acquisition 
  of subsidiaries                           (9.6)          (54.0)        (74.2) 
---------------------------------  --------------  --------------  ------------ 
 Net cash used in investing 
  activities                               (47.2)          (75.4)       (158.8) 
---------------------------------  --------------  --------------  ------------ 
 
 Financing activities 
 Dividends paid                            (35.0)          (27.5)        (40.3) 
 Repayment of finance leases                (0.3)           (0.4)         (1.0) 
 Issue of shares from the 
  employee benefit trust                        -               -           0.1 
 Proceeds on issue of share 
  capital                                     0.1             0.1           0.8 
 New bank and other loans 
  raised                                    221.0            42.4         103.3 
 Movement in bank and other 
  loans                                   (157.7)            55.1        (29.8) 
---------------------------------  --------------  --------------  ------------ 
 Net cash from financing 
  activities                                 28.1            69.7          33.1 
---------------------------------  --------------  --------------  ------------ 
 
 Net increase/(decrease) 
  in cash and cash equivalents               18.1            18.5        (12.5) 
 
 Cash and cash equivalents 
  at beginning of period                     46.2            54.2          54.2 
 
 Effect of foreign exchange 
  rate changes                              (0.5)             3.5           4.5 
 
 Cash and cash equivalents 
  at end of period                           63.8            76.2          46.2 
---------------------------------  --------------  --------------  ------------ 
 

Notes to the condensed set of financial statements

For the six months ended 30 September 2017

   1.         General information 

HomeServe plc is a company incorporated in the United Kingdom and its shares are listed on the London Stock Exchange. The address of the registered office is Cable Drive, Walsall, WS2 7BN. The information for the year ended 31 March 2017 does not constitute statutory accounts as defined in Section 434 of the Companies Act 2006. A copy of the statutory accounts for that year has been delivered to the Registrar of Companies. The auditor reported on those accounts, the report was not qualified, did not draw attention to any matters by way of emphasis and did not contain statements under Section 498 (2) or (3) of the Companies Act 2006. The condensed set of financial statements for the six months ended 30 September 2017 is unaudited, but has been reviewed by the auditor and their report to the Company is at the end of this statement. This condensed set of financial statements was approved by the Board of Directors on 21 November 2017.

   2.         Accounting policies 

Basis of preparation

The condensed set of financial statements has been prepared using accounting policies consistent with International Financial Reporting Standards (IFRSs) and in accordance with International Accounting Standards (IAS) 34 "Interim Financial Reporting" as adopted by the European Union. The Group's annual financial statements are prepared in accordance with International Financial Reporting Standards as adopted by the European Union and therefore comply with Article 4 of the EU IAS regulation.

After making enquiries, the Directors have a reasonable expectation that the Company and the Group have adequate resources to continue in operational existence for the foreseeable future. Accordingly, they continue to adopt the going concern basis in preparing the condensed financial statements.

Changes in accounting policy

The same accounting policies, presentation and methods of computation are followed in the condensed set of financial statements as applied in the Group's latest audited financial statements.

Standards in issue but not yet effective

At the date of authorisation of this condensed set of financial statements the following Standards and Interpretations, which have not been applied in these financial statements, were in issue but not yet effective (not all of which have been endorsed by the EU):

 
 IFRS 9                Financial Instruments 
 IFRS 15               Revenue from Contracts with Customers 
 IFRS 16               Leases 
 IFRS 17               Insurance Contracts 
 IFRIC 22              Foreign Currency Transactions and 
                        Advance Consideration 
 IFRIC 23              Uncertainty over Income Tax Treatments 
 Amendments to         Classification and Measurement 
  IFRS 2                of Share based payment transactions 
 Amendments to         Applying IFRS 9 Financial Instruments 
  IFRS 4                with IFRS 4 Insurance contracts 
 Amendments to         Sale or Contribution of Assets 
  IFRS 10 and IAS       between an Investor and its Associate 
  28                    or Joint Venture 
 Amendments to         Disclosure Initiative 
  IAS 7 
 Amendments to         Recognition of Deferred Tax Assets 
  IAS 12                for Unrealised Losses 
 Amendments to         Transfers of Investment Property 
  IAS 40 
 Annual Improvements   2014-2016 Cycle - IFRS 1 and IAS 
  to IFRSs              28 Amendments 
 Annual Improvements   2014-2016 Cycle - IFRS 12 Amendments 
  to IFRSs 
 Clarifications        Revenue from Contracts with Customers 
  to IFRS 15 
 

At 31 March 2017 the Group reported that a review team had been established to assess the impact on the Group's consolidated financial statements of IFRS 9, 15 and 16. While the impact assessment remains ongoing, the Group's preliminary assessment is as follows:

-- IFRS 9 will not have a material effect on the financial statements with only limited amendments expected to the classification of financial assets, the timing of credit loss recognition under the expected credit loss model for impairment and disclosures.

-- IFRS 15 is unlikely to have a material effect on the financial statements. The Group's preliminary assessment indicates that, while revisions will be required to disclosures, the application of IFRS 15 will have no impact on current revenue recognition under IAS 18. The Group continues to progress its review of existing contracts to validate this initial assertion and quantify potential changes, if any.

-- IFRS 16 will have a significant impact on certain categories of assets and liabilities within the Group Balance Sheet through the recognition of 'Right of Use' assets and liabilities for lease payments in respect of arrangements previously classified as operating leases under IAS 17. Additionally the Group Net Debt and EBITDA measures will be significantly impacted by the replacement of operating leases with Right of Use assets and the related liabilities for lease payments; and the replacement of operational rental expenses with depreciation and interest costs associated with the balance sheet positions created at the inception of a lease. While these changes will have a significant impact on total assets and total liabilities, the impact on earnings and net assets is not expected to be material. Additional disclosures will be also be required.

The Group will continue to progress its impact assessment during the second half of the financial year and provide a further update in the Annual Report for the year ended 31 March 2018. The Directors do not expect that the adoption of the other Standards and Interpretations listed above will have a material impact on the financial statements of the Group in future years.

   3.         Business and geographical segments 

Business segments

IFRS 8 requires operating segments to be identified on the basis of internal reports about components of the Group that are regularly reviewed by the chief operating decision maker, who is considered to be the Chief Executive, to allocate resources to the segments and to assess their performance.

Segment profit/loss represents the result of each segment including allocated costs associated with head office and shared functions, but before allocating investment income, finance costs and tax. This is the measure reported to the Chief Executive for the purposes of resource allocation and assessment of segment performance.

The accounting policies of the operating segments are the same as those described in Significant Accounting Policies in the Group's latest audited financial statements. Group cost allocations are deducted in arriving at segmental operating profit. Inter-segment revenue is charged at prevailing market prices. The sale and renewal of policies across HomeServe's business are more heavily weighted towards the second half of the financial year.

For the six months ended 30 September 2017 (Reviewed)

 
                                            North                         New 
   GBPmillion                       UK    America   France   Spain    Markets   Total 
------------------------------  ------  ---------  -------  ------  ---------  ------ 
 Revenue 
 Total revenue                   142.8      117.8     35.3    67.6        5.4   368.9 
 Inter-segment                   (2.9)          -        -       -          -   (2.9) 
------------------------------  ------  ---------  -------  ------  ---------  ------ 
 External revenue                139.9      117.8     35.3    67.6        5.4   366.0 
------------------------------  ------  ---------  -------  ------  ---------  ------ 
 
 Result 
 Segment operating 
  profit/(loss) pre 
  amortisation of acquisition 
  intangibles                      9.1       11.4      9.4     7.9      (2.5)    35.3 
 Amortisation of acquisition 
  intangibles                    (0.9)      (3.4)    (3.2)   (0.1)      (0.2)   (7.8) 
------------------------------  ------  ---------  -------  ------  ---------  ------ 
 Operating profit/(loss)           8.2        8.0      6.2     7.8      (2.7)    27.5 
------------------------------  ------  ---------  -------  ------  ---------  ------ 
 Investment income                                                                0.1 
 Finance costs                                                                  (6.4) 
------------------------------  ------  ---------  -------  ------  ---------  ------ 
 Profit before tax                                                               21.2 
 Tax                                                                            (5.3) 
------------------------------  ------  ---------  -------  ------  ---------  ------ 
 Profit for the period                                                           15.9 
------------------------------  ------  ---------  -------  ------  ---------  ------ 
 

For the six months ended 30 September 2016 (Reviewed)

 
                                        North                         New 
   GBPmillion                   UK    America   France   Spain    Markets   Total 
--------------------------  ------  ---------  -------  ------  ---------  ------ 
 Revenue 
 Total revenue               134.8       86.0     31.4    57.8        6.7   316.7 
 Inter-segment               (2.4)          -        -       -          -   (2.4) 
--------------------------  ------  ---------  -------  ------  ---------  ------ 
 External revenue            132.4       86.0     31.4    57.8        6.7   314.3 
--------------------------  ------  ---------  -------  ------  ---------  ------ 
 
 Result 
 Segment operating 
  profit/(loss) pre 
  amortisation of 
  acquisition intangibles     21.2      (1.1)      8.0     4.7      (1.7)    31.1 
 Amortisation of 
  acquisition intangibles    (0.5)      (2.9)    (2.9)   (0.2)          -   (6.5) 
--------------------------  ------  ---------  -------  ------  ---------  ------ 
 Operating profit/(loss)      20.7      (4.0)      5.1     4.5      (1.7)    24.6 
--------------------------  ------  ---------  -------  ------  ---------  ------ 
 Investment income                                                            0.1 
 Finance costs                                                              (2.5) 
--------------------------  ------  ---------  -------  ------  ---------  ------ 
 Profit before tax                                                           22.2 
 Tax                                                                        (5.5) 
--------------------------  ------  ---------  -------  ------  ---------  ------ 
 Profit for the period                                                       16.7 
--------------------------  ------  ---------  -------  ------  ---------  ------ 
 

For the year ended 31 March 2017 (Audited)

 
                                             North                          New 
 GBPmillion                          UK    America   France    Spain    Markets    Total 
------------------------------  -------  ---------  -------  -------  ---------  ------- 
 Revenue 
 Total revenue                    326.5      227.8     91.1    130.2       16.6    792.2 
 Inter-segment                    (7.2)          -        -        -          -    (7.2) 
------------------------------  -------  ---------  -------  -------  ---------  ------- 
 External revenue                 319.3      227.8     91.1    130.2       16.6    785.0 
------------------------------  -------  ---------  -------  -------  ---------  ------- 
 
 Result 
 Segment operating 
  profit/(loss) pre 
  amortisation of acquisition 
  intangibles                      63.2       21.2     27.1     13.3      (6.0)    118.8 
 Amortisation of acquisition 
  intangibles                     (1.2)      (6.5)    (6.0)    (0.3)      (0.1)   (14.1) 
------------------------------  -------  ---------  -------  -------  ---------  ------- 
 Operating profit/(loss)           62.0       14.7     21.1     13.0      (6.1)    104.7 
------------------------------  -------  ---------  -------  -------  ---------  ------- 
 Investment income                                                                   0.3 
 Finance costs                                                                     (6.7) 
------------------------------  -------  ---------  -------  -------  ---------  ------- 
 Profit before tax                                                                  98.3 
 Tax                                                                              (23.9) 
------------------------------  -------  ---------  -------  -------  ---------  ------- 
 Profit for the year                                                                74.4 
------------------------------  -------  ---------  -------  -------  ---------  ------- 
 
   4.         Tax 
 
                    Six months      Six months 
                         ended           ended    Year ended 
                  30 September    30 September      31 March 
                          2017            2016          2017 
  GBPmillion        (Reviewed)      (Reviewed)     (Audited) 
--------------  --------------  --------------  ------------ 
 Current tax               7.6             6.2          24.9 
 Deferred tax            (2.3)           (0.7)         (1.0) 
--------------  --------------  --------------  ------------ 
                           5.3             5.5          23.9 
--------------  --------------  --------------  ------------ 
 

The effective tax rate for the six months ended 30 September 2017 was 25% (HY17: 25%). Prevailing taxation rates in the major jurisdictions in which the Group operates were as follows:

 
                      Six months      Six months 
                           ended           ended    Year ended 
                    30 September    30 September      31 March 
                            2017            2016          2017 
  Jurisdiction        (Reviewed)      (Reviewed)     (Audited) 
----------------  --------------  --------------  ------------ 
 United Kingdom              19%             20%           20% 
 United States 
  of America                 40%             40%           40% 
 France                      33%             33%           33% 
 Spain                       25%             25%           25% 
----------------  --------------  --------------  ------------ 
 
   5.         Dividends 

The interim dividend of 4.7p per share (HY17: 4.1p per share) will be paid on 5 January 2018 to shareholders on the register on 8 December 2017. The interim dividend has not been included as a liability in these financial statements.

 
                                Six months      Six months    Year ended 
                                     ended           ended 
                              30 September    30 September      31 March 
                                      2017            2016          2017 
  GBPmillion                    (Reviewed)      (Reviewed)     (Audited) 
--------------------------  --------------  --------------  ------------ 
 Amounts recognised 
  as distributions to 
  equity holders in the 
  period: 
 Final dividend for 
  the year ended 31 March 
  2016 of 8.9p per share                 -            27.5          27.6 
 Interim dividend for 
  the year ended 31 March 
  2017 of 4.1p per share                 -               -          12.7 
 Final dividend for 
  the year ended 31 March 
  2017 of 11.2p per share             35.0               -             - 
                                      35.0            27.5          40.3 
--------------------------  --------------  --------------  ------------ 
 Interim dividend for 
  the year ended 31 March 
  2018 of 4.7p per share              15.4               -             - 
--------------------------  --------------  --------------  ------------ 
 
   6.         Earnings per share 
 
                           Six months      Six months    Year ended 
                                ended           ended 
  Earnings per share     30 September    30 September      31 March 
                                 2017            2016          2017 
   pence                   (Reviewed)      (Reviewed)     (Audited) 
---------------------  --------------  --------------  ------------ 
 Basic                           5.1p            5.4p         24.0p 
 Diluted                         5.0p            5.3p         23.6p 
 
 Adjusted basic                  6.8p            6.8p         27.0p 
 Adjusted diluted                6.7p            6.6p         26.5p 
---------------------  --------------  --------------  ------------ 
 

The calculation of basic and diluted earnings per share is based on the following:

 
                                   Six months      Six months    Year ended 
                                        ended           ended 
  Weighted average number        30 September    30 September      31 March 
   of ordinary shares                    2017            2016          2017 
   (millions) 
                                   (Reviewed)      (Reviewed)     (Audited) 
-----------------------------  --------------  --------------  ------------ 
 Basic                                  312.0           309.4         309.9 
 Dilutive impact of 
  share options                           4.8             5.1           5.4 
-----------------------------  --------------  --------------  ------------ 
 Diluted                                316.8           314.5         315.3 
-----------------------------  --------------  --------------  ------------ 
 
   Earnings 
   GBPmillion 
-----------------------------  --------------  --------------  ------------ 
 Profit attributable 
  to equity holders of 
  the parent                             16.0            16.7          74.4 
 Amortisation of acquisition 
  intangibles                             7.8             6.5          14.1 
 Tax impact arising 
  on the amortisation 
  of acquisition intangibles            (2.7)           (2.3)         (4.9) 
-----------------------------  --------------  --------------  ------------ 
 Adjusted profit for 
  the period                             21.1            20.9          83.6 
-----------------------------  --------------  --------------  ------------ 
 

Basic and diluted earnings per ordinary share have been calculated in accordance with IAS33 Earnings Per Share. Basic earnings per share is calculated by dividing the profit or loss in the financial period by the weighted average number of ordinary shares in issue during the period. Adjusted earnings per share is calculated excluding the amortisation of acquisition intangibles. The Group uses adjusted operating profit, adjusted operating margin, EBITDA, adjusted profit before tax and adjusted earnings per share as its primary performance measures. These are non-IFRS measures which exclude the impact of acquisition intangible assets (HY18: GBP7.8m, HY17: GBP6.5m). Acquisition intangible assets principally arise as a result of the past actions of the former owners of businesses in respect of marketing and business development activity. Therefore, the adjusted measures reflect the post acquisition revenue attributable to and operating costs incurred by, the Group. Diluted earnings per share includes the impact of dilutive share options in issue throughout the period.

   7.         Intangible assets 
 
                                      Trademarks 
                        Acquisition     & access     Customer                     Total 
                        intangibles       rights    Databases   Software    intangibles 
                               GBPm         GBPm         GBPm       GBPm           GBPm 
--------------------  -------------  -----------  -----------  ---------  ------------- 
 Cost 
 At 1 April 2016              146.0         31.6         55.0      125.7          358.3 
 Additions                        -          0.3         16.7       44.4           61.4 
 Acquisition of 
  subsidiary                   44.3            -            -        1.3           45.6 
 Disposals                        -            -            -      (0.2)          (0.2) 
 Exchange Movements            16.3          1.3          4.9        3.2           25.7 
--------------------  -------------  -----------  -----------  ---------  ------------- 
 At 1 April 2017              206.6         33.2         76.6      174.4          490.8 
 Additions                        -          1.5          4.8       22.5           28.8 
 Acquisition of 
  subsidiary                    1.5            -            -          -            1.5 
 Exchange Movements           (3.7)        (0.7)          1.9      (1.8)          (4.3) 
--------------------  -------------  -----------  -----------  ---------  ------------- 
 At 30 September 
  2017                        204.4         34.0         83.3      195.1          516.8 
--------------------  -------------  -----------  -----------  ---------  ------------- 
 
 
 Accumulated amortisation 
 At 1 April 2016        70.7    19.5   18.3    39.8   148.3 
 Charge for the 
  year                  14.1     4.5   11.6    12.4    42.6 
 Disposals                 -       -      -   (0.2)   (0.2) 
 Exchange movements      7.8     0.6    1.9     1.2    11.5 
--------------------  ------  ------  -----  ------  ------ 
 At 1 April 2017        92.6    24.6   31.8    53.2   202.2 
 Charge for the 
  period                 7.8     2.2    8.0     6.8    24.8 
 Exchange movements    (2.1)   (0.5)    0.8   (0.6)   (2.4) 
--------------------  ------  ------  -----  ------  ------ 
 At 30 September 
  2017                  98.3    26.3   40.6    59.4   224.6 
--------------------  ------  ------  -----  ------  ------ 
 
 Carrying Amount 
 At 30 September 
  2017                 106.1     7.7   42.7   135.7   292.2 
--------------------  ------  ------  -----  ------  ------ 
 At 1 April 2017       114.0     8.6   44.8   121.2   288.6 
--------------------  ------  ------  -----  ------  ------ 
 
   8.         Analysis of net debt 
 
                                 Six months      Six months    Year ended 
                                      ended           ended 
                               30 September    30 September      31 March 
                                       2017            2016          2017 
  GBPmillion                     (Reviewed)      (Reviewed)     (Audited) 
---------------------------  --------------  --------------  ------------ 
 Cash and cash equivalents           (63.8)          (76.2)        (46.2) 
 Bank loans and other 
  loans                               366.6           327.1         306.0 
 Finance leases                         1.2             2.0           1.6 
---------------------------  --------------  --------------  ------------ 
 Net debt                             304.0           252.9         261.4 
---------------------------  --------------  --------------  ------------ 
 

As part of the review of the long-term financing requirements of the business, on 1 August 2017, the terms and tenure of the existing revolving credit facility were re-evaluated and the Group entered into a new multi-currency revolving credit facility with both existing and new banking partners. The new terms of the facility provide available committed credit of GBP400m which runs until 31 July 2022 with two one-year extension options, subject to agreement by the banking partners, which would extend the maturity to 31 July 2024. Loans have variable interest rates linked to LIBOR or EURIBOR.

   9.         Share capital 
 
                                  Six months      Six months    Year ended 
                                       ended           ended 
                                30 September    30 September      31 March 
                                        2017            2016          2017 
                                  (Reviewed)      (Reviewed)     (Audited) 
--------------------  ------  --------------  --------------  ------------ 
 
 Issued and fully 
  paid ordinary 
  shares of 2 9/13p    No.       312,713,579     310,230,874   310,689,548 
 
  GBPm                                   8.4             8.4           8.4 
 ---------------------------  --------------  --------------  ------------ 
 

During the period from 1 April 2017 to 30 September 2017 the Company issued 2,024,031 shares with a nominal value of 2 9/13p creating share capital of GBP54,493 and share premium of GBP3,364,861.

During the period from 1 April 2016 to 30 September 2016 the Company issued 2,338,448 shares with a nominal value of 2 9/13p creating share capital of GBP62,958 and share premium of GBP3,141,856.

During the period from 1 April 2016 to 31 March 2017 the Company issued 2,797,122 shares with a nominal value of 2 9/13p creating share capital of GBP75,307 and share premium of GBP4,696,129.

On 19 October 2017, HomeServe placed 15,243,903 of new ordinary shares in HomeServe plc. For further details refer to Note 14.

   10.       Business combinations and disposals 

The Group has incurred a net cash outflow in respect of business combinations of GBP9.6m in the period principally related to the acquisition of Help-Link UK Limited. On 2 August 2017 HomeServe Assistance Limited, a Group company, acquired 100% of the issued share capital and obtained control of Help-Link UK Limited.

The provisional recognised amounts of identifiable assets acquired and liabilities assumed are set out in the table below:

 
 
 At fair value                                GBPm 
-----------------------------------------   ------ 
 Property, plant and equipment                 0.5 
 Inventories                                   0.1 
 Bank overdraft                              (1.7) 
 Trade and other receivables                   1.4 
 Trade and other payables                    (5.8) 
------------------------------------------  ------ 
 Total identifiable net liabilities          (5.5) 
 
 Intangible assets identified on 
  acquisition                                  1.5 
 Deferred taxation                           (0.3) 
 Goodwill                                     23.4 
------------------------------------------  ------ 
                                              19.1 
 -----------------------------------------  ------ 
 
 Satisfied by: 
 Cash                                          5.0 
 Contingent consideration                     14.1 
                                              19.1 
 -----------------------------------------  ------ 
 
 Net cash outflow arising on acquisition 
 Cash consideration                            5.0 
 Bank overdraft acquired                       1.7 
------------------------------------------  ------ 
                                               6.7 
 -----------------------------------------  ------ 
 

The goodwill arising on the excess of consideration over the fair value of the assets and liabilities acquired represents the expectation of synergy savings, efficiencies, enhancing the scale and scope of the UK business' heating installation capability, together with future volume growth related to new heating system installations. None of the goodwill is expected to be deducted for income tax purposes.

The gross contracted amounts due are equal to the fair value amounts stated above for trade and other receivables. The undiscounted range of outcomes associated with the contingent consideration potentially payable is from GBPnil to GBP15.5m.

Help-Link UK Limited contributed GBP4.5m of revenue and a loss of GBP0.7m to the Group's adjusted profit before tax for the six months to 30 September 2017.

If the acquisition had been completed on the first day of the financial year, Group revenue for the period would have been GBP373.7m and Group statutory profit before tax would have been GBP19.7m. In deriving this profit before tax figure, a benefit of GBP9.8m was excluded from Help-Link's pre-acquisition profit for the period from 1 April 2017 to 1 August 2017 for items that are non-recurring.

The information above is provisional with fair value assessment activities ongoing and the final acquisition disclosures will be included in the Group annual report to be released in May 2018.

In addition to the net cash outflow on the Help-Link acquisition, deferred consideration was paid relating to prior period business combinations of GBP2.9m (HY17: GBP0.3m). Acquisition-related costs (included in operating costs) amounted to GBP0.5m (HY17: GBP0.8m).

   11.       Retirement benefit schemes 

The defined benefit plan assets and liabilities have been updated as at 30 September 2017. Differences between the expected return on assets and movement on liabilities have been recognised as an actuarial gain or loss in the Consolidated Statement of Comprehensive Income in accordance with the Group's accounting policy.

   12.       Related party transactions 

Transactions between the Company and its subsidiaries, which are related parties, have been eliminated on consolidation and are not disclosed in this note.

Transactions with associates

Related party transactions with associate interests during HY18 principally related to recharged consultancy and contractor costs and amounted to GBP0.2m (HY17: GBPnil).

Other related party transactions

Related party transactions during HY18 were similar in nature to those in HY17 and amounted to GBP0.2m (HY17: GBP0.1m).

Full details of the Group's related party transactions for the year ended 31 March 2017 are included on page 188 of the Annual Report & Accounts 2017.

   13.       Financial instruments 

The principal financial instruments used by the Group from which financial instrument risk arises are described in the Group's latest audited financial statements. All principal financial instruments are stated at amortised cost, with the exception of deferred and contingent consideration and assets classified as available for sale which are held at fair value. The Directors consider that the carrying values of financial assets and financial liabilities recorded at amortised cost in the financial statements are approximately equal to their fair values.

Financial instruments that are measured subsequent to initial recognition at fair value are grouped into Levels 1 to 3 based on the degree to which the fair value is observable:

-- Level 1 fair value measurements are those derived from quoted prices in active markets for identical assets or liabilities

-- Level 2 fair value measurements are those derived from inputs other than quoted prices included within Level 1 that are observable for the asset or liability either directly or indirectly

-- Level 3 fair value measurements are those derived from valuation techniques that include inputs for the asset or liability that are not based on observable market data.

The Group has no financial instruments with fair values that are determined by reference to Level 1 and there were no transfers of assets or liabilities between levels during the period. There are no non-recurring fair value measurements.

The Group held the following Level 2 and 3 financial instruments at fair value:

 
                               Six months      Six months    Year ended 
                                    ended           ended 
                             30 September    30 September      31 March 
                                     2017            2016          2017 
  GBPmillion                   (Reviewed)      (Reviewed)     (Audited) 
-------------------------  --------------  --------------  ------------ 
 Level 2 
 Assets classified 
  as available for sale 
 Non-current assets                   8.7             8.6           8.5 
-------------------------  --------------  --------------  ------------ 
                                      8.7             8.6           8.5 
-------------------------  --------------  --------------  ------------ 
 Level 3 
 Deferred and contingent 
  consideration at fair 
  value through profit 
  and loss 
 Current liabilities                (6.1)           (1.3)         (2.6) 
 Non-current liabilities           (12.7)           (6.0)         (5.1) 
-------------------------  --------------  --------------  ------------ 
                                   (18.8)           (7.3)         (7.7) 
-------------------------  --------------  --------------  ------------ 
 

The GBP11.1m increase in deferred and contingent consideration since 31 March 2017 primarily relates to the contingent consideration in respect of the acquisition of Help-Link UK Limited (see Note 10 above).

Contingent and deferred consideration liabilities are calculated using forecasts of future performance of acquisitions discounted to present value. The reconciliation of Level 3 fair value measurements of financial liabilities is shown below:

 
                                        GBPm 
-----------------------------------   ------ 
 Balance at 1 April 2016                 6.8 
 Unwinding of discount through the 
  income statement                       0.1 
 Payments                              (0.3) 
 Additions                               0.5 
 Exchange movements                      0.2 
------------------------------------  ------ 
 Balance at 30 September 2016            7.3 
 Unwinding of discount through the 
  income statement                       0.4 
 Payments                              (2.8) 
 Additions                               2.7 
 Exchange movements                      0.1 
------------------------------------  ------ 
 Balance at 31 March 2017                7.7 
 Unwinding of discount through the 
  income statement                       0.4 
 Payments                              (2.9) 
 Additions                              14.1 
 Released to the income statement      (0.3) 
 Exchange movements                    (0.2) 
------------------------------------  ------ 
 Balance at 30 September 2017           18.8 
------------------------------------  ------ 
 
   14.       Events after the balance sheet date 

Dominion Products and Services, Inc.

On 19 October 2017 HomeServe plc announced it had entered into an agreement to acquire certain of the trade and assets of the home assistance cover business of Dominion Products and Services, Inc ("DPS"), a wholly owned subsidiary of Dominion Energy, Inc.

The transaction is structured in two tranches, with the portion of the business related to customers of Dominion Energy's utility affiliates anticipated to complete on 15 December 2017. Then, subject to relevant partner agreements, the transfer of the remaining portion of the business, related to customers of investor-owned and municipal utilities, is anticipated to close before the end of calendar year 2018.

Subject to customary working capital adjustments and changes in the size of the acquired portfolio, the total transaction consideration is US$143m, which includes US$20m deferred consideration payable on a straight line annual basis over 10 years, starting in FY19. The remaining consideration is payable in two tranches commensurate with the policies transferred.

To fund this transaction and to also retain balance sheet strength and liquidity, on 19 October 2017, HomeServe separately placed 15,243,903 of new ordinary shares in HomeServe plc at a price of 820 pence per share, raising gross proceeds of approximately GBP125m. The Placing Shares issued represent, in aggregate, approximately 4.9 per cent of HomeServe's issued ordinary share capital prior to the Placing.

As the acquisition of DPS has not been legally completed as at the date of approving these condensed financial statements, it is not required, nor possible, to include a preliminary assessment of the fair value of the assets and liabilities acquired.

For full details on these announcements please refer to:

Acquisition, proposed equity placing and trading update

http://www.londonstockexchange.com/exchange/news/market-news/market-news-detail/HSV/13401638.html

Issue of equity

http://www.londonstockexchange.com/exchange/news/market-news/market-news-detail/HSV/13401637.html

Checkatrade

On 17 November 2017 HomeServe increased its investment in Sherrington Mews Limited, the holding company of the Checkatrade Group, by 60%, taking its total holding up to 100%. The initial investment made on 13 December 2016 included an option for Homeserve to purchase a further 35% in mid 2019 and this agreement now supersedes that option as well as securing the remaining equity of the business. Of the total consideration now payable of GBP54m, GBP10m is being utilised by Checkatrade's founder to subscribe for the allotment and issue of 1,193,317 HomeServe plc shares at a price of GBP8.38 per share (calculated by reference to the closing price on 16 November 2017). As the acquisition only occurred on 17 November 2017 it is not practicable to provide disclosures regarding the fair value of the separately identifiable assets acquired as part of this acquisition.

Energy Insurance Services Limited

On 17 November 2017 HomeServe reached an agreement to acquire 100% of the issued share capital of Energy Insurance Services Limited (EISL) for a total cash consideration of approximately GBP1.6m. EISL provides boiler, central heating and control system insurance policies to approximately 19,000 domestic customers. EISL has developed significant knowledge, experience and systems related to the self-fix of boilers, which will bring customer experience improvements and synergies to HomeServe's growing UK heating business. The transaction is expected to complete by the end of November 2017. As the transaction has not been legally completed as at the date of approving these condensed financial statements, it is not required, nor possible, to include a preliminary assessment of the fair value of the assets and liabilities acquired.

Responsibility statement

We confirm that to the best of our knowledge:

(a) the condensed set of financial statements has been prepared in accordance with IAS 34 "Interim Financial Reporting";

(b) the interim management report includes a fair review of the information required by DTR 4.2.7R (indication of important events during the first six months and description of principal risks and uncertainties for the remaining six months of the year); and

(c) the interim management report includes a fair review of the information required by DTR 4.2.8R (disclosure of related party transactions and changes therein).

By order of the Board

 
 David Bower 
 Chief Financial Officer 
 21 November 2017 
 

Forward Looking Statements and Other Information

This interim management report has been prepared solely to provide additional information to shareholders as a body to assess the Company's strategies and the potential for those strategies to succeed. This report contains certain forward looking statements, which have been made in good faith, with respect to the financial condition, results of operations and businesses of HomeServe plc. These statements and forecasts involve risk and uncertainty because they relate to events and depend upon circumstances that will occur in the future. There are a number of factors which could cause actual results or developments to differ materially from those expressed or implied by these forward looking statements and forecasts. The statements have been made with reference to forecast price changes, economic conditions, the current regulatory environment and the current interpretations of IFRS applicable to past, current and future periods. Nothing in this announcement should be construed as a profit forecast.

Independent Review Report to HomeServe plc

We have been engaged by the company to review the condensed set of financial statements in the half-yearly financial report for the six months ended 30 September 2017 which comprises the condensed consolidated income statement, the condensed consolidated statement of comprehensive income, the condensed consolidated balance sheet, the condensed consolidated statement of changes in equity, the condensed consolidated cash flow statement and related notes 1 to 14. We have read the other information contained in the half-yearly financial report and considered whether it contains any apparent misstatements or material inconsistencies with the information in the condensed set of financial statements.

This report is made solely to the Company in accordance with International Standard on Review Engagements (UK and Ireland) 2410 "Review of Interim Financial Information Performed by the Independent Auditor of the Entity" issued by the Auditing Practices Board. Our work has been undertaken so that we might state to the Company those matters we are required to state to it in an independent review report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the Company, for our review work, for this report, or for the conclusions we have formed.

Directors' responsibilities

The half-yearly financial report is the responsibility of, and has been approved by, the directors. The directors are responsible for preparing the half-yearly financial report in accordance with the Disclosure and Transparency Rules of the United Kingdom's Financial Conduct Authority.

As disclosed in note 2, the annual financial statements of the Group are prepared in accordance with IFRSs as adopted by the European Union. The condensed set of financial statements included in this half-yearly financial report has been prepared in accordance with International Accounting Standard 34 "Interim Financial Reporting" as adopted by the European Union.

Our responsibility

Our responsibility is to express to the Company a conclusion on the condensed set of financial statements in the half-yearly financial report based on our review.

Scope of review

We conducted our review in accordance with International Standard on Review Engagements (UK and Ireland) 2410 "Review of Interim Financial Information Performed by the Independent Auditor of the Entity" issued by the Auditing Practices Board for use in the United Kingdom. A review of interim financial information consists of making inquiries, primarily of persons responsible for financial and accounting matters, and applying analytical and other review procedures. A review is substantially less in scope than an audit conducted in accordance with International Standards on Auditing (UK) and consequently does not enable us to obtain assurance that we would become aware of all significant matters that might be identified in an audit. Accordingly, we do not express an audit opinion.

Conclusion

Based on our review, nothing has come to our attention that causes us to believe that the condensed set of financial statements in the half-yearly financial report for the six months ended 30 September 2017 is not prepared, in all material respects, in accordance with International Accounting Standard 34 as adopted by the European Union and the Disclosure and Transparency Rules of the United Kingdom's Financial Conduct Authority.

Deloitte LLP

Statutory Auditor

Birmingham, United Kingdom

21 November 2017

This information is provided by RNS

The company news service from the London Stock Exchange

END

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November 21, 2017 02:00 ET (07:00 GMT)

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