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VOD Vodafone Group Plc

69.74
0.12 (0.17%)
Last Updated: 11:47:28
Delayed by 15 minutes
Share Name Share Symbol Market Type Share ISIN Share Description
Vodafone Group Plc LSE:VOD London Ordinary Share GB00BH4HKS39 ORD USD0.20 20/21
  Price Change % Change Share Price Bid Price Offer Price High Price Low Price Open Price Shares Traded Last Trade
  0.12 0.17% 69.74 69.74 69.78 69.92 68.88 69.68 11,215,489 11:47:28
Industry Sector Turnover Profit EPS - Basic PE Ratio Market Cap
Radiotelephone Communication 45.71B 11.84B 0.4372 1.60 18.9B

Vodafone Group Plc Interim Management Statement (0942E)

05/02/2015 7:00am

UK Regulatory


Vodafone (LSE:VOD)
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TIDMVOD

RNS Number : 0942E

Vodafone Group Plc

05 February 2015

Interim management statement for the quarter ended 31 December 2014

5 February 2015

Highlights

   --      Q3 Group organic service revenue declined 0.4%*; Europe -2.7%*, AMAP 5.9%* 

-- Steady recovery in Europe, return to growth in UK: Germany -1.0%*, UK 0.9%*, Italy -7.4%*, Spain -8.9%*

-- Continued momentum in AMAP despite tougher conditions in South Africa: India 15.0%*, Vodacom -3.9%*, Turkey 11.8%*

   --      Strong progress on Project Spring: mobile build 50% complete, European 4G coverage 65% 
   --      4G now available in 18 markets, with 13.7 million 4G customers across the Group 
   --      Integration of KDG and Ono on track, with synergies in line with expectations 

-- Full year guidance confirmed, EBITDA GBP11.6 billion to GBP11.9 billion, free cash flow positive after all capex. Guidance excludes Ono

 
                                         Quarter ended         Change 
                                                        -------------------- 
                                           31 December 
                                                  2014   Reported   Organic* 
                                                  GBPm          %          % 
--------------------------------------  --------------  ---------  --------- 
 Group revenue                                  10,881       13.5        0.7 
 Group service revenue                           9,789       12.4      (0.4) 
 Europe                                          6,626       18.2      (2.7) 
 Africa, Middle East and Asia Pacific 
  ('AMAP')                                       3,062        2.4        5.9 
 Capital expenditure                             2,134       39.2 
 Free cash flow(1)                                (11)        n/m 
--------------------------------------  --------------  ---------  --------- 
 

Notes:

 
 *   All amounts in this document marked with an "*" represent organic 
      growth which presents performance on a comparable basis including 
      merger and acquisition activity and movements in foreign exchange 
      rates. 
 1   Free cash flow excludes restructuring costs for the quarter 
      ended 31 December 2014 of GBP70 million (2013: GBP26 million). 
 

Vittorio Colao, Group Chief Executive, commented:

"We have achieved another quarter of improving revenue trends in most of our major markets. Growth in India has accelerated again, driven by data. In Europe, improved commercial execution in both mobile and fixed over the last few quarters, combined with strong data demand and a more stable pricing environment, is supporting the steady recovery in the top line. Our recent cable acquisitions continue to perform well, with good progress made on integration.

"Our Project Spring investment programme is well advanced, with 4G coverage in Europe now 65%, dropped call rates down to 0.64%, and 26 million homes now passed by our own next generation networks: our customers are really beginning to notice the difference in experience that this investment delivers. We are confident that, over time, this will translate into further improvements in customer perception, ARPU and churn."

OPERATING REVIEW

Group performance

Group revenue was GBP10.9 billion and Group service revenue was GBP9.8 billion. On an organic basis Group service revenue decreased 0.4%* (Q2: -1.5%*) and, excluding the impact of mobile termination rate ('MTR') cuts, Group service revenue grew 0.2%* (Q2: -0.9%*).

Europe

In Europe, organic service revenue continued to recover, declining 2.7%* (Q2: -5.0%*), or 2.3%* (Q2: -4.6%*) excluding the impact of MTR cuts. Our commercial performance in most markets continued to improve, supported by a more stable pricing environment in most markets and a weak prior period.

Improvements in mobile (Q3 mobile service revenue -3.9%*, Q2: -5.6%*) came from contract customer growth, the early benefits to ARPU of 4G migration, and increased data usage. We now have 10.1 million 4G customers across Europe. In fixed, the positive customer net additions trend continued. This, combined with a stronger carrier services performance, resulted in a return to growth in fixed line service revenue, with a 4.4* percentage point sequential improvement quarter-on-quarter (Q3: 2.3%, Q2: -2.1%).

Total revenue increased 19.9%, including a 27.4 percentage point favourable impact from M&A, primarily from KDG and Ono, and a 5.8 percentage point adverse impact from foreign exchange movements.

 
 Revenue 
                      Quarter ended 
                        31 December         Change 
                   ----------------  -------------------- 
                      2014     2013   Reported   Organic* 
                      GBPm     GBPm          %          % 
-----------------  -------  -------  ---------  --------- 
 Germany             1,974    2,049      (3.7)      (1.0) 
 Italy               1,037        -          -      (7.4) 
 UK                  1,532    1,518        0.9        0.9 
 Spain                 924      788       17.3      (8.9) 
 Other Europe        1,174    1,259      (6.8)      (1.0) 
 Eliminations         (15)      (6) 
 Service revenue     6,626    5,608       18.2      (2.7) 
-----------------  -------  -------  ---------  --------- 
 Revenue             7,273    6,065       19.9      (1.7) 
-----------------  -------  -------  ---------  --------- 
 

Germany

Service revenue declined 1.0%* (Q2: -3.4%*) excluding KDG. The quarterly improvement in revenue trends was supported by ongoing contract customer growth.

Mobile service revenue declined 1.5%* (Q2: -3.6%*), driven by improved commercial and network performance, and an increase in MVNO revenue. Our contract customer base continued to grow strongly with net additions increasing to 235,000 in the quarter (Q2: 121,000). In total we now have 3.4 million 4G customers. Our network modernisation programme as part of Project Spring continues to progress well, with 4G outdoor population coverage at 73%. Recent Connect network tests published in December highlight the significant network improvements made in voice, data and 4G coverage.

In fixed, service revenue (excluding KDG) grew 0.5%* (Q2: -2.6%*) driven by an improvement in carrier services. Broadband service revenue remained under pressure, reflecting a more aggressive commercial strategy which improved the gross customer addition trend but negatively impacted ARPU. In November, we launched our first fixed-mobile bundled product Vodafone 'All-in-One'.

KDG continued to perform strongly with service revenue growth on a local GAAP basis of 6.5%(1) and an acceleration in broadband net additions (Q3: 136,000, Q2: 108,000). The integration of KDG remains on track, and cost and capex synergies remain in line with our expectations. KDG was recognised by consumer organisation Stiftung Warentest as the best broadband provider in Germany.

Italy

Service revenue declined 7.4%* (Q2: -9.7%*), reflecting a continued improvement in quarterly trends, led by growth in both enterprise and fixed line.

Mobile service revenue declined 9.6%* (Q2: -11.7%*). While ARPU remained stable, our prepay customer base continued to decline, as competition in the consumer market remained challenging. However, our greater emphasis on customer retention saw a reduction in customers porting to competitors. Our 4G network expansion programme continued to progress well, with outdoor population coverage at 76% and 1.2 million customers now subscribing to 4G services.

Fixed line revenue grew 5.0%* (Q2: 2.0%*), supported by broadband net additions of 38,000, stable ARPU, and a strong carrier services performance, partially offset by declining fixed line voice usage in the legacy Tele2 business. Our fibre-to-the-cabinet build programme has gained good momentum with 1,800 street cabinets now installed across 37 cities, and we remain on track to install 4,000 cabinets by 31 March 2015.

Enterprise returned to growth in the quarter, with strong growth in fixed and an improving trend in mobile.

UK

The UK returned to growth in the quarter with service revenue increasing 0.9%* (Q2: -3.0%*), supported by growth in both mobile consumer and enterprise, and an improving fixed line performance.

Mobile service revenue increased 2.0%* (Q2: -0.3%*), with consumer contract and enterprise both growing. In consumer, we delivered strong contract net additions in the quarter of 76,000, supported by successful sales campaigns. Our 4G plans with content have continued to gain good traction, with 2.2 million 4G customers at the end of the quarter. In enterprise, strong data growth drove an improvement in ARPU.

Fixed line revenue declined 2.0%* (Q2: -10.6%*) following improvements in both carrier services and enterprise sales.

Steady progress has been made on Project Spring with 4G outdoor population coverage at 57%, and the dropped call rate continued to improve to 0.86% from 0.94% in the prior quarter. The newly acquired Phones 4U stores have been rebranded, further strengthening our direct sales channel presence.

Spain

Service revenue declined 8.9%* (Q2: -9.3%*) excluding Ono, reflecting continued intense convergence price competition.

Mobile service revenue declined 11.1%* (Q2: -11.7%*) as a result of earlier price reductions in the market which have continued to impact mobile ARPU. Despite the competitive environment, contract customer net additions increased to 28,000 with growth in both consumer and enterprise. Our 4G service is available in all 52 Spanish provinces and the outdoor population coverage is now 69%. We had over 2.2 million 4G customers at the end of the quarter. In December, we launched an online second brand, Lowi, to address the entry level segment of the market.

Fixed line revenue grew 9.9%* (Q2: +12.9%*) excluding Ono, supported by strong net customer additions of 40,000 before migrations. We have 0.9 million homes covered by our joint fibre network build with Orange.

The performance and integration of Ono remains in line with our expectations. Revenue (excluding wholesale) on a local GAAP basis declined 1.3%(1) (Q2: flat(1) ). Cost and capex synergies from the integration have been confirmed and 25,000 DSL customers have been migrated to cable.

Other Europe

Service revenue declined 1.0%* (Q2: -1.8%*), with a number of markets showing improving trends despite ongoing competitive pressures. The Netherlands returned to service revenue growth at 2.2%* in the quarter (Q2: -0.3%*), supported by continued growth in the mobile contract base and stable ARPU. In Ireland, service revenue declined 1.2%* (Q2: -0.1%*) due to continued price pressure in prepaid, which was not fully offset by migrations to consumer contract. In Portugal, service revenue declined 4.8%* (Q2: -4.8%*) reflecting continued intense converged price competition. In Greece, the revenue trend improved to -1.4%* (Q2: -3.5%*) due to customer base growth and ARPU stabilisation. We saw improving service revenue trends in the Czech Republic and continued growth in Hungary, partially offset by a decline in Romania.

AMAP

Organic service revenue in the AMAP region increased 5.9%* (Q2: 6.8%*), with continued momentum in most markets. The region continues to benefit from strong customer growth, increased usage of voice and data services, and effective marketing and pricing strategies. The total customer base grew to 318.2 million, with voice and data usage up 9% and 110% respectively.

Total revenue increased 6.8%, including a 3.9 percentage point favourable impact from foreign exchange movements.

 
 Revenue 
                       Quarter ended 
                         31 December         Change 
                   -----------------  -------------------- 
                       2014     2013   Reported   Organic* 
                       GBPm     GBPm          %          % 
-----------------  --------  -------  ---------  --------- 
 India                1,103      937       17.7       15.0 
 Vodacom                891      987      (9.7)      (3.9) 
 Other AMAP           1,068    1,067        0.1        6.1 
 Service revenue      3,062    2,991        2.4        5.9 
-----------------  --------  -------  ---------  --------- 
 Revenue              3,461    3,364        2.9        6.8 
-----------------  --------  -------  ---------  --------- 
 

India

Service revenue increased 15.0%* (Q2: 13.2%*), with an acceleration in quarterly revenue trends driven by data uptake and customer growth.

Data revenue continued to grow strongly, with mobile internet revenue up 70%. This was supported by 30% growth in data customers to 59 million, of which 16.6 million were 3G, and 40% growth in average data usage per customer. Voice rates per minute remained flat, with average minutes of use down 6.6%. Total mobile customers increased 4.8 million in the quarter giving a closing customer base of 178.7 million.

We continue to make good progress on Project Spring with 5,500 radio sites added in the quarter, (26,000 since the build commenced) taking our 3G outdoor coverage in targeted urban areas to 90%. The expansion of our retail store footprint also remains on track. M-Pesa continues to expand and now has 337,000 active customers, generating 78,000 transactions per day, supported by over 85,000 agents.

Vodacom

Service revenue declined 3.9%* (Q2: 0.3%* growth), with quarterly revenue trends deteriorating further following increased competitive and macroeconomic pressures in South Africa.

South African service revenue decreased 5.8%* (Q2: -0.6%), mainly due to a weakening in prepaid customer voice activity as a result of competitive pressures. Data revenue increased 19% with growth driven by an 86% increase in data volume, with average monthly usage per customer now 445MB, and a 22% increase in active smartphones to 8.4 million. Project Spring continued to progress well with 4G outdoor coverage at 34% and 78% of all sites connected with high capacity backhaul. The acquisition of fixed line provider Neotel is currently under review by the telecoms and competition authorities.

Vodacom's international operations outside of South Africa delivered service revenue growth of 1.9%* (Q2: 4.2%*) mainly from continued customer base growth as we invest in expanding our data and voice networks, partially offset by pricing pressure in highly competitive market environments. M-Pesa continued to perform well across all of Vodacom's international mobile operations, with over 5 million customers actively using the service.

Other AMAP

Service revenue increased 6.1%* (Q2: 6.8%*), with growth in Turkey, Egypt, Qatar and Ghana partially offset by a decline in New Zealand.

Service revenue in Turkey grew 11.8%* (Q2: 10.6%*) reflecting continued strong growth in consumer contract and enterprise revenue, including higher ARPU and data usage. Total customer numbers reached 20.5 million, with 354,000 net additions in the quarter (excluding one-off adjustments). In Egypt, service revenue grew 4.1%* (Q2: 4.2%*) as a result of an increase in data and voice usage and a more stable economic environment. Total revenue growth in Qatar slowed to 16.6%* (Q2: 20.1%*), reflecting a significant increase in price competition.

Capital expenditure, cash flow and net debt

Capital expenditure was GBP2.1 billion in the quarter, an increase of 39.2% year-on-year, reflecting the significant investment we are making as part of Project Spring. Guidance free cash flow was GBP0.0 billion, a decrease of GBP1.2 billion year-on-year, principally as a result of the increase in capital expenditure. Net debt at 31 December 2014 was GBP22.3 billion, an increase of GBP0.5 billion quarter-on-quarter. This includes the impact of the acquisition of 72.7% of Hellas Online SA in December 2014 for GBP180 million.

Strategic progress

Project Spring

We are half way through our mobile build programme having modernised 61,000 mobile sites, added a further 86,000 2G, 3G and 4G sites, and upgraded 50,000 sites to high capacity backhaul since the build began. In fixed line we have deployed our own high speed next generation network technology to a further 0.7 million households in the quarter, bringing the total number of households passed in Europe to 26 million, or 48 million including wholesale agreements.

As a result of this investment we are seeing clear improvements in network coverage and quality. Our 4G outdoor population coverage in Europe is 65%, up from 38% a year ago, equivalent to covering 222 million people. The dropped call rate in Europe has fallen to 0.64%, down from 0.9% when we announced Project Spring, and the number of data sessions achieving 3Mbps or more is 87%, as we remain on-track to reach our 90% target by March 2016. In India, we have added 11,000 2G and 15,000 3G sites and are further accelerating our plans to maintain the strong momentum achieved. In December, we signed a global 15 year small cell framework agreement with JCDecaux to provide access to street level infrastructure in key city centres across Europe and AMAP to further enhance network performance. Our retail store transformation is also progressing well with a total of 32% of our targeted 8,000 stores now refitted with the new Vodafone global design.

Data and 4G

Demand for data has continued to accelerate. Across the Group, the total amount of traffic carried over our network has grown by 84% year-on-year (Q2: 81%), with AMAP growing 110% and Europe 67%.

4G is now available in 18 markets and our customer base has continued to grow strongly with 13.7 million customers across the Group at the end of the quarter. 4G now accounts for 26% of all data traffic in our European markets compared to 17% a year ago. Contract penetration across 4G enabled devices in Europe has continued to rise to 66% from 57% in Q1 14/15, supported by our attractive 4G content plans. We now have content packages available in 10 markets following new launches in Germany, Ireland, Australia and South Africa in the quarter.

Unified communications

Our transition to become a fully unified communications provider is well advanced. The commercial performance of fixed line continued to strengthen with our total fixed broadband customer base in Europe growing to 11.1 million in the quarter.

The organic fibre build programmes in Spain and Portugal are progressing well with a total of 0.9 million and 1.4 million households now passed respectively. In Italy, our fibre-to-the-cabinet build has gained momentum having built 1,800 cabinets in 37 cities and we are on track to install 4,000 cabinets by the end of the financial year. In the Netherlands, our fibre unbundling programme now reaches 300,000 homes with the target to expand this to 1 million by March 2015. In Greece, we further strengthened our unified communications position with the acquisition of 72.7% of Hellas Online SA, a leading provider of broadband and fixed line telephony, taking our overall ownership to 91.2% with a mandatory takeover offer now in place for the remaining shares.

Acquisition integration

The process of integrating both KDG in Germany and Ono in Spain remains on track. In Germany, we have begun to leverage KDG's infrastructure for mobile backhaul having connected our first site, and have also made further progress towards creating one common national network backbone. We launched a fixed-mobile bundled product in November and delivered our first Enterprise customer connection via cable. In Spain, our new organisational structure has been implemented and the relocation of Ono's headquarters and most of the regional offices is complete. The network integration plan has been implemented with joint network operations in place. New agreements with the main backbone fibre provider are delivering significant cost synergies and improved terms, and Ono fibre is now connected to over 230 mobile radio sites. We also won our first joint Ono-Vodafone total communications deal in Spain.

Summary and outlook(2)

The performance of the Group remains in line with our expectations. Consequently we remain on target to deliver EBITDA for the 2015 financial year in the range of GBP11.6 billion to GBP11.9 billion, and expect free cash flow to be positive, after all capex. Guidance excludes Ono.

Notes:

 
 *   All amounts in this document marked with an "*" represent 
      organic growth which presents performance on a comparable 
      basis including merger and acquisition activity and movements 
      in foreign exchange rates. 
 1   Revenue growths for KDG and Ono are reported using local GAAP, 
      not Vodafone IFRS accounting policies, and are therefore not 
      directly comparable. 
 2   Full details on this guidance are available on page 7 of the 
      Group's interim results announcement for the six months ended 
      30 September 2014. 
 

ADDITIONAL INFORMATION

 
 Service revenue - quarter ended 31 December(1,2) 
 
 Group and Regions 
                        -------------------  -------------------  ------------------- 
                                      Group               Europe                 AMAP 
                        -------------------  -------------------  ------------------- 
                             2014      2013       2014      2013       2014      2013 
                             GBPm      GBPm       GBPm      GBPm       GBPm      GBPm 
                        ---------  --------  ---------  --------  ---------  -------- 
 Mobile in-bundle           4,072     3,488      3,087     2,644        937       781 
 Mobile out-of-bundle       2,653     2,668      1,192     1,114      1,460     1,551 
 Mobile incoming              687       681        357       311        330       369 
 Fixed line                 1,991     1,521      1,714     1,310        228       164 
 Other                        386       354        276       229        107       126 
                        ---------  --------  ---------  --------  ---------  -------- 
 Service revenue            9,789     8,712      6,626     5,608      3,062     2,991 
                        ---------  --------  ---------  --------  ---------  -------- 
 
                                                    Change 
                        ------------------------------------------------------------- 
                                      Group               Europe                 AMAP 
                        ------------------- 
                         Reported   Organic   Reported   Organic   Reported   Organic 
                                %         %          %         %          %         % 
                        ---------  --------  ---------  --------  ---------  -------- 
 Mobile in-bundle            16.7       6.0       16.8       1.6       20.0      25.7 
 Mobile out-of-bundle       (0.6)    (10.0)        7.0    (16.9)      (5.9)     (3.5) 
 Mobile incoming              0.9     (6.3)       14.8     (4.3)     (10.6)     (8.4) 
 Fixed line                  30.9       7.7       30.8       2.3       39.0      47.3 
 Other                        9.0     (6.8)       20.5       5.5     (15.1)    (10.7) 
                        ---------  --------  ---------  --------  ---------  -------- 
 Service revenue             12.4     (0.4)       18.2     (2.7)        2.4       5.9 
                        ---------  --------  ---------  --------  ---------  -------- 
 
 
 Operating Companies 
                        -------------------  -------------------  ------------------- 
                                    Germany                Italy                UK(3) 
                        -------------------  -------------------  ------------------- 
                             2014      2013       2014      2013       2014      2013 
                             GBPm      GBPm       GBPm      GBPm       GBPm      GBPm 
                        ---------  --------  ---------  --------  ---------  -------- 
 Mobile in-bundle             851       912        500         -        649       628 
 Mobile out-of-bundle         213       252        243         -        315       317 
 Mobile incoming               63        73         71         -         91        95 
 Fixed line                   757       732        179         -        400       408 
 Other                         90        80         44         -         77        70 
                        ---------  --------  ---------  --------  ---------  -------- 
 Service revenue            1,974     2,049      1,037         -      1,532     1,518 
                        ---------  --------  ---------  --------  ---------  -------- 
 
                                                    Change 
                        ------------------------------------------------------------- 
                                    Germany                Italy                   UK 
                        ------------------- 
                         Reported   Organic   Reported   Organic   Reported   Organic 
                                %         %          %         %          %         % 
                        ---------  --------  ---------  --------  ---------  -------- 
 Service revenue            (3.7)     (1.0)          -     (7.4)        0.9       0.9 
                        ---------  --------  ---------  --------  ---------  -------- 
 
 
                                      Spain                India              Vodacom 
                        -------------------  -------------------  ------------------- 
                             2014      2013       2014      2013       2014      2013 
                             GBPm      GBPm       GBPm      GBPm       GBPm      GBPm 
                        ---------  --------  ---------  --------  ---------  -------- 
 Mobile in-bundle             468       473        221       153        282       258 
 Mobile out-of-bundle         125       166        647       592        484       571 
 Mobile incoming               27        28        152       162         52        86 
 Fixed line                   270        82         48         7         34         - 
 Other                         34        39         35        23         39        72 
                        ---------  --------  ---------  --------  ---------  -------- 
 Service revenue              924       788      1,103       937        891       987 
                        ---------  --------  ---------  --------  ---------  -------- 
 
                                                    Change 
                        ------------------------------------------------------------- 
                                      Spain                India              Vodacom 
                        ------------------- 
                         Reported   Organic   Reported   Organic   Reported   Organic 
                                %         %          %         %          %         % 
                        ---------  --------  ---------  --------  ---------  -------- 
 Service revenue             17.3     (8.9)       17.7      15.0      (9.7)     (3.9) 
                        ---------  --------  ---------  --------  ---------  -------- 
 

Notes:

 
 1   The sum of the regional amounts may not be equal to Group 
      totals due Common Functions and intercompany eliminations. 
 2   Organic growth presents performance on a comparable basis 
      including merger and acquisition activity and movements in 
      foreign exchange rates. 
 3   The analysis of UK mobile and fixed service revenue for the 
      quarter ended 31 December 2013 has been restated following 
      the integration of CWW into the UK business. 
 

Mobile customers - quarter ended 31 December 2014

 
 (in thousands) 
                   1 October      Net additions/        Other   31 December 
 Country                2014    (disconnections)    movements          2014   Prepaid 
----------------  ----------  ------------------  -----------  ------------  -------- 
 Europe 
 Germany              31,711               (196)            -        31,515     49.7% 
 Italy                26,038               (531)            -        25,507     81.5% 
 UK                   19,668                 185            -        19,853     40.2% 
 Spain                14,780                  31            -        14,811     25.4% 
----------------  ----------  ------------------  -----------  ------------  -------- 
                      92,197               (511)            -        91,686     52.5% 
----------------  ----------  ------------------  -----------  ------------  -------- 
 Other Europe 
 Netherlands           5,205                (25)            -         5,180     25.3% 
 Ireland               2,058                (10)            -         2,048     54.3% 
 Portugal              5,357               (150)            -         5,207     72.0% 
 Romania               7,914                 102            -         8,016     57.9% 
 Greece                5,020                  30            -         5,050     69.0% 
 Czech Republic        3,226                  12            -         3,238     37.0% 
 Hungary               2,647                  23            -         2,670     44.2% 
 Albania               1,999                (31)            -         1,968     94.6% 
 Malta                   309                   -            -           309     81.6% 
----------------  ----------  ------------------  -----------  ------------  -------- 
                      33,735                (49)            -        33,686     55.8% 
----------------  ----------  ------------------  -----------  ------------  -------- 
 Europe              125,932               (560)            -       125,372     53.4% 
----------------  ----------  ------------------  -----------  ------------  -------- 
 
 AMAP 
 India               173,847               4,829            -       178,676     93.3% 
 Vodacom(1)           68,259                 694            -        68,953     92.5% 
----------------  ----------  ------------------  -----------  ------------  -------- 
                     242,106               5,523            -       247,629     93.1% 
----------------  ----------  ------------------  -----------  ------------  -------- 
 Other AMAP 
 Turkey(2)            20,603                 354        (410)        20,547     59.4% 
 Egypt                39,404               (195)            -        39,209     93.7% 
 New Zealand           2,299                  31            -         2,330     63.3% 
 Qatar                 1,372                  42            -         1,414     90.3% 
 Ghana                 6,753                 298            -         7,051     99.7% 
----------------  ----------  ------------------  -----------  ------------  -------- 
                      70,431                 530        (410)        70,551     83.2% 
----------------  ----------  ------------------  -----------  ------------  -------- 
 AMAP                312,537               6,053        (410)       318,180     90.9% 
----------------  ----------  ------------------  -----------  ------------  -------- 
 
 Group               438,469               5,493        (410)       443,552     80.3% 
----------------  ----------  ------------------  -----------  ------------  -------- 
 

Note:

 
 1   Vodacom refers to the Group's interests in Vodacom Group Limited 
      and its subsidiaries, including those located outside of South 
      Africa. 
 2   Other movements relate to the restatement of the prepaid customer 
      base. 
 

Fixed broadband customers - quarter ended 31 December 2014

 
 (in thousands) 
                   1 October      Net additions/        Other   31 December 
 Country                2014    (disconnections)    movements          2014 
----------------  ----------  ------------------  -----------  ------------ 
 Europe 
 Germany               5,256                 101            -         5,357 
 Italy(1)              1,841                  38        (123)         1,756 
 UK                       62                   2            -            64 
 Spain                 2,706                  70            -         2,776 
----------------  ----------  ------------------  -----------  ------------ 
                       9,865                 211        (123)         9,953 
----------------  ----------  ------------------  -----------  ------------ 
 Other Europe 
 Netherlands              48                   8            -            56 
 Ireland                 208                   7            -           215 
 Portugal                276                  23            -           299 
 Romania                  58                (18)            -            40 
 Greece(2)                19                   2          454           475 
 Czech Republic           12                   -            -            12 
 Hungary                   -                   -            -             - 
 Albania                   -                   -            -             - 
 Malta                     2                   -            -             2 
----------------  ----------  ------------------  -----------  ------------ 
                         623                  22          454         1,099 
----------------  ----------  ------------------  -----------  ------------ 
 Europe               10,488                 233          331        11,052 
----------------  ----------  ------------------  -----------  ------------ 
 
 AMAP 
 India                     4                   -            -             4 
 Vodacom(3)                -                   -            -             - 
----------------  ----------  ------------------  -----------  ------------ 
                           4                   -            -             4 
----------------  ----------  ------------------  -----------  ------------ 
 Other AMAP 
 Turkey                   61                   6            -            67 
 Egypt                   205                   5            -           210 
 New Zealand             426                 (2)            -           424 
 Qatar                     7                   -            -             7 
 Ghana                    30                 (2)            -            28 
----------------  ----------  ------------------  -----------  ------------ 
                         729                   7            -           736 
----------------  ----------  ------------------  -----------  ------------ 
 AMAP                    733                   7            -           740 
----------------  ----------  ------------------  -----------  ------------ 
 
 Group                11,221                 240          331        11,792 
----------------  ----------  ------------------  -----------  ------------ 
 

Note:

   1    Other movements in Italy reflect the restatement of the customer base. 
   2    Other movements in Greece reflect the acquisition of Hellas Online SA on 25 November 2014. 

3 Vodacom refers to the Group's interests in Vodacom Group Limited and its subsidiaries, including those located outside of South Africa.

OTHER INFORMATION

Notes

1. Vodafone, the Vodafone Portrait, the Vodafone Speechmark, Vodacom, M-Pesa and Vodafone Red are trademarks of the Vodafone Group. Other product and company names mentioned herein may be the trademarks of their respective owners.

2. All growth rates reflect a comparison to the quarter ended 31 December 2013 unless otherwise stated.

3. References to "the quarter" are to the quarter ended 31 December 2014 unless otherwise stated. References to the previous quarter" are to the quarter ended 30 September 2014 unless otherwise stated. References to the "year" or "current financial year" are to the financial year ending 31 March 2015 and references to the "prior financial year" are to the financial year ended 31 March 2014 unless otherwise stated.

4. All amounts marked with an "*" represent organic growth which presents performance on a comparable basis, both in terms of merger and acquisition activity and movements in foreign exchange rates.

5. Reported growth is based on amounts in pounds sterling as determined under IFRS.

6. Vodacom refers to the Group's interest Vodacom Group Limited ('Vodacom') in South Africa and its subsidiaries, including its operations in the DRC, Lesotho, Mozambique and Tanzania.

7. Quarterly historical information including information for service revenue, mobile customers, churn, voice usage, messaging volumes, data volumes, ARPU, smartphones and fixed broadband customers is provided in a spreadsheet available at vodafone.com/investor.

Definitions of terms

 
 Term                       Definition 
-------------------------  ------------------------------------------------- 
 ARPU                       Average revenue per user, defined as mobile 
                             in-bundle customer revenue plus mobile 
                             out-of-bundle customer revenue and mobile 
                             incoming revenue divided by average customers. 
-------------------------  ------------------------------------------------- 
 EBITDA                     Operating profit excluding share of results 
                             in associates, depreciation and amortisation, 
                             gains/losses on the disposal of fixed 
                             assets, impairment losses, restructuring 
                             costs and other operating income and expense. 
                             The Group's definition of EBITDA may not 
                             be comparable with similarly titled measures 
                             and disclosures by other companies. 
-------------------------  ------------------------------------------------- 
 Mobile in-bundle revenue   Represents revenue from bundles that include 
                             a specified number of minutes, messages 
                             or megabytes of data that can be used 
                             for no additional charge, with some expectation 
                             of recurrence. Includes revenue from all 
                             contract bundles and add-ons lasting 30 
                             days or more as well as revenue from prepay 
                             bundles lasting seven days or more. 
-------------------------  ------------------------------------------------- 
 Mobile out-of-bundle       Revenue from minutes, messages or megabytes 
                             of data which are in excess of the amount 
                             included in customer bundles. 
-------------------------  ------------------------------------------------- 
 Mobile incoming revenue    Comprises revenue from termination rates 
                             for voice and messaging to Vodafone customers. 
-------------------------  ------------------------------------------------- 
 Free cash flow             Operating free cash flow after cash flows 
                             in relation to taxation, interest, dividends 
                             received from associates and investments 
                             and dividends paid to non-controlling 
                             shareholders in subsidiaries, but before 
                             restructuring costs and licence and spectrum 
                             payments. 
-------------------------  ------------------------------------------------- 
 

For definitions of other terms please refer to pages 211 to 212 of the Group's annual report for the year ended 31 March 2014.

Forward-looking statements

This report contains "forward-looking statements" within the meaning of the US Private Securities Litigation Reform Act of 1995 with respect to the Group's financial condition, results of operations and businesses and certain of the Group's plans and objectives.

In particular, such forward-looking statements include, but are not limited to: statements with respect to: expectations regarding the Group's financial condition or results of operations, including the Group Chief Executive's statement on the first page of this report and the outlook for the 2015 financial year; expectations for the Group's future performance generally, including EBITDA growth and capital expenditure; statements relating to the Group's Project Spring investment programme; expectations regarding the operating environment and market conditions and trends, including customer usage, competitive and macroeconomic pressures, price trends and opportunities in specific geographic markets; intentions and expectations regarding the development, launch and expansion of products, services and technologies, either introduced by Vodafone or by Vodafone in conjunction with third parties or by third parties independently, including Vodafone Red, Smartpass, M-Pesa, and the launch of a number of additional features; growth in customers and usage; expectations regarding spectrum licence acquisitions, including anticipated new 3G and 4G availability and the customer uptake associated therewith; expectations regarding adjusted operating profit, EBITDA margins, capital expenditure, free cash flow, and foreign exchange rate movements; expectations regarding the integration or performance of current and future investments, associates, joint ventures, non-controlled interests and newly acquired businesses, including KDG, CWW, TelstraClear, Ono and Neotel; and the outcome and impact of regulatory and legal proceedings involving Vodafone and of scheduled or potential regulatory changes.

Forward-looking statements are sometimes, but not always, identified by their use of a date in the future or such words as "will", "anticipates", "aims", "could", "may", "should", "expects", "believes", "intends", "plans" or "targets" (including in their negative form). By their nature, forward-looking statements are inherently predictive, speculative and involve risk and uncertainty because they relate to events and depend on circumstances that may or may not occur in the future. There are a number of factors that could cause actual results and developments to differ materially from those expressed or implied by these forward-looking statements. These factors include, but are not limited to, the following: changes in economic or political conditions in markets served by operations of the Group that would adversely affect the level of demand for its mobile services; greater than anticipated competitive activity, from both existing competitors and new market entrants, which could require changes to the Group's pricing models, lead to customer churn, affect the relative appeal of the Group's products and services as compared to those of its competitors or make it more difficult for the Group to acquire new customers; the impact of investment in network capacity and the deployment of new technologies, or the rapid obsolescence of existing technology; higher than expected costs or capital expenditures; slower than expected customer growth and reduced customer retention; changes in the spending patterns of new and existing customers and the possibility that new products and services offered by the Group will not be commercially accepted or do not perform according to expectations; the Group's ability to expand its spectrum position or renew or obtain necessary licences, including for spectrum; the Group's ability to achieve cost savings; the Group's ability to execute its strategy in fibre deployment, network expansion, new product and service roll-outs, mobile data, enterprise and broadband and in emerging markets; changes in foreign exchange rates, including, in particular, changes in the exchange rate of pounds sterling, the currency in which the Group prepares its financial statements, to the euro, the US dollar and other currencies in which the Group generates its revenue, as well as changes in interest rates; the Group's ability to realise benefits from entering into partnerships or joint ventures and entering into service franchising and brand licensing; unfavourable consequences to the Group of making and integrating acquisitions or disposals; changes to the regulatory framework in which the Group operates, including possible action by regulators in markets in which the Group operates or by the EU to regulate rates the Group is permitted to charge; the impact of legal or other proceedings against the Group or other companies in the mobile telecommunications industry; loss of suppliers; or disruption of supply chains or unfavourable developments in the availability or prices of commodities and raw materials; developments in the Group's financial condition, earnings and distributable funds and other factors that the Board takes into account when determining levels of dividends; the Group's ability to satisfy working capital and other requirements through access to bank facilities, funding in the capital markets and its operations; changes in statutory tax rates or profit mix which might impact the Group's weighted average tax rate; and/or changes in tax legislation or final resolution of open tax issues which might impact the Group's tax payments or effective tax rate.

Furthermore, a review of the reasons why actual results and developments may differ materially from the expectations disclosed or implied within forward-looking statements can be found under "Forward-looking statements" and "Principal risk factors and uncertainties" in the Group's annual report for the year ended 31 March 2014. The annual report can be found on the Group's website (vodafone.com/investor). All subsequent written or oral forward-looking statements attributable to the Company, to any member of the Group or to any persons acting on their behalf are expressly qualified in their entirety by the factors referred to above. No assurances can be given that the forward-looking statements in this document will be realised. Subject to compliance with applicable law and regulations, Vodafone does not intend to update these forward-looking statements and does not undertake any obligation to do so.

For further information:

Vodafone Group Plc

 
 Investor Relations            Media Relations 
 Telephone: +44 7919 990 230   www.vodafone.com/media/contact 
 

Copyright (c) Vodafone Group 2015

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