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BARC Barclays Plc

183.98
4.04 (2.25%)
18 Apr 2024 - Closed
Delayed by 15 minutes
Share Name Share Symbol Market Type Share ISIN Share Description
Barclays Plc LSE:BARC London Ordinary Share GB0031348658 ORD 25P
  Price Change % Change Share Price Bid Price Offer Price High Price Low Price Open Price Shares Traded Last Trade
  4.04 2.25% 183.98 183.76 183.82 183.88 181.16 181.30 73,295,231 16:35:09
Industry Sector Turnover Profit EPS - Basic PE Ratio Market Cap
Commercial Banks, Nec 25.38B 5.26B 0.3470 5.30 27.85B

Barclays PLC Interim Management Statement (2578G)

06/05/2014 7:03am

UK Regulatory


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TIDMBARC TIDM96ES

RNS Number : 2578G

Barclays PLC

06 May 2014

Barclays PLC

Interim Management Statement

31 March 2014

Table of Contents

 
 Interim Management Statement                            Page 
 Performance Highlights                                     4 
 Group Performance Review                                   8 
 Results by Business 
 
   *    UK Retail and Business Banking                     11 
 
   *    Europe Retail and Business Banking                 12 
 
   *    Africa Retail and Business Banking                 13 
 
   *    Barclaycard                                        15 
 
   *    Investment Bank                                    16 
 
   *    Corporate Banking                                  18 
 
   *    Wealth and Investment Management                   19 
 
   *    Head Office and Other Operations                   20 
 Appendix I - Quarterly Results Summary                    21 
 Appendix II - Performance Management 
 
   *    Returns and Equity by Business                     25 
 
   *    Transform Update                                   27 
 
   *    Exit Quadrant Business Units                       28 
 
   *    Margins and Balances                               29 
 Appendix III - Consolidated Summary Income Statement 
  and Balance Sheet                                        31 
 Appendix IV - Net Tangible Asset Value per Share          33 
 Appendix V - Capital                                      34 
 Appendix VI - Leverage                                    37 
 Appendix VII - Credit Risk                                38 
 Appendix VIII - Other Information                         39 
 

BARCLAYS PLC, 1 CHURCHILL PLACE, LONDON, E14 5HP, UNITED KINGDOM. TELEPHONE: +44 (0) 20 7116 1000. COMPANY NO. 48839

Notes

The term Barclays or Group refers to Barclays PLC together with its subsidiaries. Unless otherwise stated, the income statement analyses compares the three months to 31 March 2014 to the corresponding three months of 2013 and balance sheet analysis as at 31 March 2014 with comparatives relating to 31 December 2013. Balance sheet comparative figures have been revised to adopt the offsetting amendments to IAS 32, Financial Instruments: Presentation. The abbreviations GBPm and GBPbn represent millions and thousands of millions of Pounds Sterling respectively; and the abbreviations $m and $bn represent millions and thousands of millions of US Dollars respectively.

Adjusted profit before tax and adjusted performance metrics have been presented to provide a more consistent basis for comparing business performance between periods. Adjusting items are considered to be significant and not representative of the underlying business performance. Items excluded from the adjusted measures are: the impact of own credit; disposal of the investment in BlackRock, Inc; the provision for Payment Protection Insurance redress payments and claims management costs (PPI redress); the provision for interest rate hedging products redress and claims management costs (interest rate hedging products redress); and goodwill impairment.

All capital measures, risk weighted assets and leverage disclosures are on a CRD IV basis unless otherwise stated.

Relevant terms that are used in this document but are not defined under applicable regulatory guidance or International Financial Reporting Standards (IFRS) are explained in the Results glossary that can be accessed at www.Barclays.com/results.

In accordance with Barclays' policy to provide meaningful disclosures that help investors and other stakeholders understand the financial position, performance and changes in the financial position of the Group, and having regard to the British Bankers' Association Disclosure Code and the Enhanced Disclosure Task Force recommendations, the information provided in this report goes beyond minimum requirements. Barclays continues to develop its financial reporting considering best practice and welcomes feedback from investors, regulators and other stakeholders on the disclosures that they would find most useful. The One Africa disclosure provided in the Results Announcement for the year ended 31 December 2013 will be provided on a half-yearly basis.

The information in this announcement, which was approved by the Board of Directors on 5 May 2014 does not comprise statutory accounts within the meaning of Section 434 of the Companies Act 2006. Statutory accounts for the year ended 31 December 2013, which included certain information required for the Joint Annual Report on Form 20-F of Barclays PLC and Barclays Bank PLC to the SEC and which contained an unqualified audit report under Section 495 of the Companies Act 2006 and which did not make any statements under Section 498 of the Companies Act 2006, have been delivered to the Registrar of Companies in accordance with Section 441 of the Companies Act 2006.

Forward-looking statements

This document contains certain forward-looking statements within the meaning of Section 21E of the US Securities Exchange Act of 1934, as amended, and Section 27A of the US Securities Act of 1933, as amended, with respect to certain of the Group's plans and its current goals and expectations relating to its future financial condition and performance. Barclays cautions readers that no forward-looking statement is a guarantee of future performance and that actual results could differ materially from those contained in the forward-looking statements. These forward-looking statements can be identified by the fact that they do not relate only to historical or current facts. Forward-looking statements sometimes use words such as "may", "will", "seek", "continue", "aim", "anticipate", "target", "projected", "expect", "estimate", "intend", "plan", "goal", "believe", "achieve" or other words of similar meaning. Examples of forward-looking statements include, among others, statements regarding the Group's future financial position, income growth, assets, impairment charges and provisions, business strategy, capital, leverage and other regulatory ratios, payment of dividends (including dividend pay-out ratios), projected levels of growth in the banking and financial markets, projected costs, original and revised commitments and targets in connection with the Transform Programme, deleveraging actions, estimates of capital expenditures and plans and objectives for future operations and other statements that are not historical fact. By their nature, forward-looking statements involve risk and uncertainty because they relate to future events and circumstances. These may be affected by changes in legislation, the development of standards and interpretations under International Financial Reporting Standards (IFRS), evolving practices with regard to the interpretation and application of accounting and regulatory standards, the outcome of current and future legal proceedings and regulatory investigations, future levels of conduct provisions, the policies and actions of governmental and regulatory authorities, geopolitical risks and the impact of competition. In addition, factors including (but not limited to) the following may have an effect: capital, leverage and other regulatory rules (including with regard to the future structure of the Group) applicable to past, current and future periods; UK, United States, Africa, Eurozone and global macroeconomic and business conditions; the effects of continued volatility in credit markets; market related risks such as changes in interest rates and foreign exchange rates; effects of changes in valuation of credit market exposures; changes in valuation of issued securities; volatility in capital markets; changes in credit ratings of the Group; the potential for one or more countries exiting the Eurozone; the implementation of the Transform Programme; and the success of future acquisitions, disposals and other strategic transactions. A number of these influences and factors are beyond the Group's control. As a result, the Group's actual future results, dividend payments, and capital and leverage ratios may differ materially from the plans, goals, and expectations set forth in the Group's forward-looking statements. Additional risks and factors are identified in our filings with the SEC including our Annual Report on Form 20-F for the fiscal year ended 31 December 2013, which is available on the SEC's website at http://www.sec.gov.

Any forward-looking statements made herein speak only as of the date they are made and it should not be assumed that they have been revised or updated in the light of new information or future events. Except as required by the Prudential Regulation Authority, the Financial Conduct Authority, the London Stock Exchange plc (LSE) or applicable law, Barclays expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements contained herein to reflect any change in Barclays' expectations with regard thereto or any change in events, conditions or circumstances on which any such statement is based. The reader should, however, consult any additional disclosures that Barclays has made or may make in documents it has published or may publish via the Regulatory News Service of the LSE and/or has filed or may file with the SEC.

Performance Highlights

"A continued strong momentum across our retail, cards and corporate banking franchises, all of which generated higher returns year on year, offset by a significant decline in FICC income within the Investment Bank, resulting in Group adjusted profit before tax decreasing 5%.

UK Retail, Barclaycard and Corporate together drove approximately half of the Group's income this quarter and we remain well positioned to benefit from further improvements in the economic environment. Investment Bank income reduced 28% primarily driven by a significant decline in FICC income of 41% on Q113 driven by lower client volumes, changes in business mix in light of the ongoing strategic review of the Investment Bank, and a relative strong performance in Q113. Performance in Equities and Investment Banking income was broadly stable year on year.

I am pleased to report the lowest operating expenses, excluding cost to achieve Transform (CTA) spend, since 2009. This reflects the results of our cost programme. The outcome is higher adjusted profit before tax across most businesses, with the principal exception being the Investment Bank where income weakness offset cost reduction. We will continue to focus on operating expenses as a central element of Transform.

Building on the strong progress made last quarter on leverage reduction, we remain focused on balance sheet and capital. This was demonstrated by the fully loaded CRD IV CET1 ratio increasing 37bps to 9.6% and the estimated PRA leverage ratio increasing 16bps to 3.1% this quarter, exceeding the PRA's expected leverage ratio of 3%. Net tangible asset value per share increased 1p to 284p.

As previously announced, I will update the market on Barclays strategy to deliver improved and sustainable returns and growth for our shareholders on 8 May 2014. This plan will address issues underlying the performance challenges we have recently experienced, including positioning the Investment Bank for the new operating and regulatory environment."

Antony Jenkins, Group Chief Executive

Performance Highlights

Income Statement

-- Adjusted profit before tax was down 5% to GBP1,693m driven by a reduction in Investment Bank income, in particular FICC, and currency movements partially offset by a reduction in operating expenses of 16% to GBP4,435m

-- Statutory profit before tax improved 18% to GBP1,812m, including an own credit gain of GBP119m (Q113: loss of GBP251m)

Income Performance

-- Adjusted income decreased 14% to GBP6,650m, primarily reflecting a reduction in the Investment Bank partially offset by growth in UK RBB and Barclaycard. Customer net interest income for RBB, Barclaycard, Corporate Banking and Wealth and Investment Management increased 4% to GBP2,613m reflecting business growth and stable margins

-- Investment Bank income was down 28% to GBP2,490m driven primarily by a 41% decrease in FICC income due to challenging trading conditions resulting in subdued client activity across Rates and Credit, changes in business mix in light of the ongoing strategic review of the Investment Bank, and a relatively strong performance in Q113

Credit Impairment

-- Credit impairment charges improved 22% to GBP548m, principally reflecting lower charges in Africa RBB and Corporate Banking. As a result the loan loss rate improved to 45bps (Q113: 56bps)

Cost Performance

-- Operating expenses decreased GBP861m to GBP4,435m reflecting a GBP274m reduction in CTA charges and savings attributable to prior year Transform initiatives, in particular the restructuring programmes, and currency movements

Balance Sheet, Leverage and Capital Management

-- Fully loaded CRD IV Common Equity Tier 1 (CET1) ratio increased 37bps to 9.6% and the estimated PRA leverage ratio increased 16bps to 3.1%, largely reflecting the capital generated from earnings; and for the leverage ratio, a GBP39bn reduction in PRA leverage exposure to GBP1,326bn. The estimated fully loaded CRD IV leverage ratio increased to 3.3% (2013: 3.1%)

   --     Total equity excluding non-controlling interest increased GBP1bn to GBP56.4bn 

-- Net tangible asset value per share improved 1p to 284p and net asset value per share was stable at 331p

Returns

-- Adjusted return on average shareholders' equity decreased to 6.4% (Q113: 7.6%) principally reflecting the equity raised from the rights issue in Q413 and a decrease in profit before tax. Adjusted return on average tangible shareholders' equity decreased to 7.5% (2013: 9.0%). Statutory return on average shareholders' equity improved to 7.1% (Q113: 6.5%)

Performance Highlights

 
Barclays Unaudited Results  Adjusted  Statutory 
                            ========  ========= 
 
 
for the Three Months Ended        31.03.14  31.03.13              31.03.14    31.03.13 
                                      GBPm      GBPm  % Change        GBPm        GBPm  % Change 
================================  ========  ========  ========  ==========  ==========  ======== 
Total income net of insurance 
 claims                              6,650     7,734      (14)       6,769       7,483      (10) 
Credit impairment charges 
 and other provisions                (548)     (706)        22       (548)       (706)        22 
================================  ========  ========  ========  ==========  ==========  ======== 
Net operating income                 6,102     7,028      (13)       6,221       6,777       (8) 
Operating expenses (excluding 
 costs to achieve Transform)       (4,195)   (4,782)        12     (4,195)     (4,782)        12 
Costs to achieve Transform           (240)     (514)        53       (240)       (514)        53 
================================  ========  ========  ========  ==========  ==========  ======== 
Operating expenses                 (4,435)   (5,296)        16     (4,435)     (5,296)        16 
Other net income                        26        54      (52)          26          54      (52) 
================================  ========  ========  ========  ==========  ==========  ======== 
Profit before tax                    1,693     1,786       (5)       1,812       1,535        18 
Tax charge                           (561)     (571)         2       (597)       (491)      (22) 
================================  ========  ========  ========  ==========  ==========  ======== 
Profit after tax                     1,132     1,215       (7)       1,215       1,044        16 
Non-controlling interests            (201)     (205)         2       (201)       (205)         2 
Other equity interests                (49)         -         -        (49)           -         - 
================================  ========  ========  ========  ==========  ==========  ======== 
Attributable profit                    882     1,010      (13)         965         839        15 
 
Performance Measures 
================================  ========  ========            ==========  ========== 
Return on average tangible 
 shareholders' equity                 7.5%      9.0%                  8.3%        7.6% 
Return on average shareholders' 
 equity                               6.4%      7.6%                  7.1%        6.5% 
Return on average risk weighted 
 assets(1)                            1.0%      1.0%                  1.1%        0.9% 
Cost: income ratio                     67%       68%                   66%         71% 
Loan loss rate (bps)                    45        56                    45          56 
 
Basic earnings per share              5.4p      7.5p                  5.9p        6.3p 
Dividend per share                    1.0p      1.0p                  1.0p        1.0p 
 
Balance Sheet and Leverage                                        31.03.14    31.12.13 
================================  ========  ========  ========  ==========  ========== 
Net tangible asset value 
 per share(2)                                                         284p        283p 
Net asset value per share(2)                                          331p        331p 
Estimated PRA leverage exposure                                 GBP1,326bn  GBP1,365bn 
 
Capital Management 
================================  ========  ========  ========  ==========  ========== 
Fully loaded CRD IV 
Common equity tier 1 ratio                                            9.6%        9.3% 
Common equity tier 1 capital                                     GBP41.4bn   GBP40.4bn 
Risk weighted assets                                              GBP429bn    GBP436bn 
Estimated leverage ratio                                              3.3%        3.1% 
Estimated PRA leverage ratio                                          3.1%        3.0% 
 
Funding and Liquidity 
================================  ========  ========  ========  ==========  ========== 
Group liquidity pool                                              GBP134bn    GBP127bn 
Loan: deposit ratio                                                   101%        101% 
Estimated liquidity coverage 
 ratio                                                                109%        102% 
 
Adjusted Profit Reconciliation                                    31.03.14    31.03.13 
================================  ========  ========  ========  ==========  ========== 
Adjusted profit before tax                                           1,693       1,786 
Own credit                                                             119       (251) 
Statutory profit before 
 tax                                                                 1,812       1,535 
 

1 Comparatives have been revised for the impact of calculating returns based on estimated fully loaded CRD IV RWAs and capital deductions (previously based on CRD III).

2 Net tangible asset value per share is calculated by dividing shareholders' equity, excluding non-controlling and other equity interests, less goodwill and intangible assets, by the number of issued ordinary shares. Net asset value per share is calculated by dividing shareholders' equity, excluding non-controlling and other equity interests, by the number of issued ordinary shares.

Performance Highlights

 
Adjusted  Statutory 
========  ========= 
 
 
                                   31.03.14  31.03.13            31.03.14  31.03.13 
Income by Business                     GBPm      GBPm  % Change      GBPm      GBPm  % Change 
=================================  ========  ========  ========  ========  ========  ======== 
UK RBB                                1,145     1,067         7     1,145     1,067         7 
Europe RBB                              146       176      (17)       146       176      (17) 
Africa RBB                              567       668      (15)       567       668      (15) 
Barclaycard                           1,184     1,153         3     1,184     1,153         3 
Investment Bank                       2,490     3,463      (28)     2,490     3,463      (28) 
Corporate Banking                       722       772       (6)       722       772       (6) 
Wealth and Investment Management        451       469       (4)       451       469       (4) 
Head Office and Other Operations       (55)      (34)      (62)        64     (285) 
=================================  ========  ========  ========  ========  ========  ======== 
Total income                          6,650     7,734      (14)     6,769     7,483      (10) 
 
 
 
Adjusted  Statutory 
========  ========= 
 
 
                                   31.03.14  31.03.13            31.03.14  31.03.13 
Profit/(Loss) Before Tax               GBPm      GBPm  % Change      GBPm      GBPm  % Change 
 by Business 
=================================  ========  ========  ========  ========  ========  ======== 
UK RBB                                  360       299        20       360       299        20 
Europe RBB                             (88)     (462)        81      (88)     (462)        81 
Africa RBB                              101        81        25       101        81        25 
Barclaycard                             423       363        17       423       363        17 
Investment Bank                         668     1,315      (49)       668     1,315      (49) 
Corporate Banking                       260       183        42       260       183        42 
Wealth and Investment Management         51        60      (15)        51        60      (15) 
Head Office and Other Operations       (82)      (53)      (55)        37     (304) 
=================================  ========  ========  ========  ========  ========  ======== 
Total profit before tax               1,693     1,786       (5)     1,812     1,535        18 
 
 

Group Performance Review

Income Statement

-- Adjusted profit before tax was down 5% to GBP1,693m driven by a reduction in Investment Bank income, in particular FICC, partially offset by a reduction in operating expenses of 16% to GBP4,435m, including a 53% reduction to GBP240m in CTA

-- Statutory profit before tax improved 18% to GBP1,812m, including an own credit gain of GBP119m (2013: loss of GBP251m)

Income Performance

-- Adjusted income decreased 14% to GBP6,650m, reflecting a reduction in the Investment Bank and currency movements, partially offset by growth in UK RBB and Barclaycard

-- Investment Bank income was down 28% driven primarily by a 41% decrease in FICC income due to subdued client activity, changes in business mix in light of the ongoing strategic review of the Investment Bank, and a relatively strong first quarter comparison in 2013. Macro products and Credit Products income decreased 48% and 33% to GBP584m and GBP646m respectively. Q113 benefitted from increased activity across all products due to positive economic news, in particular the "fiscal cliff" resolution in the US

-- Customer net interest income for RBB, Barclaycard, Corporate Banking and Wealth and Investment Management increased 4% to GBP2,613m reflecting business growth and stable net interest margin

Credit Impairment

   --      Credit impairment charges improved 22% to GBP548m, principally due to: 

- Lower charges across all RBB businesses, notably Africa RBB, reflecting generally improving delinquency and charge-off rates, particularly in the mortgage and business banking portfolios

- Continued fall in charges in Corporate Europe, and higher net releases in Investment Banking relating to a number of exposures

-- This improvement, combined with an increase in loans and advances, resulted in a lower loan loss rate of 45bps (2013: 56bps)

Cost Performance

-- Operating expenses decreased GBP861m to GBP4,435m reflecting a GBP274m reduction in CTA charges and savings attributable to prior year Transform initiatives, in particular redundancies and scale reduction delivered by restructuring programmes, and currency movements

-- Within operating expenses, total compensation costs decreased 14% to GBP2,365m. Total compensation costs in the Investment Bank decreased 20% to GBP1,136m reflecting savings attributable to Transform initiatives and reduction in current year bonus accruals in line with the reduction in profit before tax. The Investment Bank compensation to income ratio increased to 46% (2013: 41%) with the 20% reduction in compensation more than offset by the decrease in income

Taxation

-- The effective tax rate on adjusted profit before tax was stable at 33.1% (2013: 32.0%), which, for both periods primarily reflected profits outside of the UK taxed at higher local statutory tax rates. The effective tax rate on statutory profit before tax was stable at 32.9% (2013: 32.0%)

Returns

-- Adjusted return on average shareholders' equity decreased to 6.4% (2013: 7.6%) principally reflecting the equity raised from the rights issue in Q413 and a decrease in profit before tax. Adjusted return on average tangible shareholders' equity decreased to 7.5% (2013: 9.0%). Statutory return on average shareholders' equity improved to 7.1% (2013: 6.5%)

Group Performance Review

Balance Sheet and Leverage

Balance Sheet

   --      Total assets remained stable at GBP1,362bn 

- GBP35.2bn increase in loans and advances to customers and banks to GBP506.2bn driven by higher settlement balances of GBP32.8bn, and increases in UK mortgages and corporate lending

- GBP21.9bn reduction in derivative financial instruments to GBP333.4bn due to further exposure reduction initiatives and market movements. This is consistent with the reduction in derivative liabilities

-- Customer accounts increased GBP28.2bn to GBP457.4bn primarily due to a GBP25.8bn increase in settlement balances and growth in UK deposits

-- Total equity was GBP64.9bn (2013: GBP63.9bn). Excluding non-controlling interests, equity increased GBP1.0bn to GBP56.4bn. This reflects a GBP0.7bn increase in share capital and share premium due to the issuance of shares under employee share schemes and increases of GBP0.2bn and GBP0.3bn in the available for sale reserves and cash flow hedge reserves. These increases were partially offset by a decrease in currency translation reserves of GBP0.3bn, driven by the strengthening of GBP against USD, EUR and ZAR

-- Net tangible asset value per share increased 1p to 284p and net asset value per share was stable at 331p

-- As at 31 March 2014, the provision for PPI redress was GBP689m (2013: GBP971m) following utilisation of GBP282m in the quarter. Overall complaint volumes reduced 8% in Q114 from Q413 as did referrals to the Financial Ombudsman Service, while 40-50% of the complaints received have no record of PPI having been sold. However, March 2014 saw a significant spike in PPI complaints received via claims management companies, with the majority of these complaints relating to PPI sold over 10 years ago. As a result of this inflow of complaints there remains a significant level of uncertainty regarding future complaint volumes, including assessing their legitimacy. This situation is being monitored closely including undertaking additional analysis and an assessment of the overall PPI provision

-- As at 31 March 2014, the provision for interest rate hedging product redress was GBP928m after Q114 utilisation of GBP241m primarily due to the payment of redress to customers. Redress outcomes have been communicated to nearly 60% of customers covered by the review, of which 29% have been paid. There has been no significant change to the estimate of future costs and the Group expects the provision to be sufficient to cover the cost of completing the redress. No provision has been recognised in relation to possible incremental consequential loss claims

Leverage exposure

-- The estimated PRA leverage exposure reduced by GBP39bn to GBP1,326bn, including a GBP17bn reduction in potential future exposure (PFEs) on derivatives from trade compression and a GBP20bn reduction in securities financing transactions (SFTs) exposures primarily from collateral and netting optimisation

Capital Management

-- Fully loaded CRD IV CET1 ratio increased 37bps to 9.6% primarily due to an increase in CET1 capital

-- Fully loaded CRD IV CET1 capital increased GBP1.0bn to GBP41.4bn, principally due to regulatory capital generated from earnings after the impact of dividends paid and a decrease in regulatory deductions

-- CRD IV risk weighted assets (RWAs) decreased GBP6bn to GBP429bn, primarily driven by Investment Bank risk reductions and policy updates, offset by model changes

-- The estimated PRA leverage ratio increased 16bps to 3.1% primarily reflecting an increase in eligible PRA adjusted Tier 1 capital to GBP41.5bn (2013: GBP40.5bn) and a reduction in leverage exposure of GBP39bn. The estimated fully loaded CRD IV leverage ratio increased to 3.3% (2013: 3.1%)

Group Performance Review

Funding and Liquidity(1)

-- The Group liquidity pool was GBP134bn (2013: GBP127bn), of which GBP128bn (2013: GBP121bn) qualifies as high quality liquid assets counting towards Liquidity Coverage Ratio (LCR). The liquidity pool is within Barclays' established liquidity risk appetite framework and in excess of regulatory requirements

-- Cash and deposits with central banks accounted for GBP52bn (2013: GBP43bn) of the liquidity pool, of which over 95% was placed with the Bank of England, US Federal Reserve, European Central Bank, Bank of Japan and Swiss National Bank. High quality government bonds accounted for GBP60bn (2013: GBP62bn), of which over 85% comprised of UK, US, Japan, France, Germany, Denmark and the Netherlands government securities. Other available liquidity accounted for GBP22bn (2013: GBP22bn)

-- The Group estimated its LCR at 109% (2013: 102%) based on Basel standards published in January 2013. This is equivalent to a surplus of GBP11bn (2013: GBP2bn) above the 100% ratio. Going forward, the Group will report its LCR based on the CRD IV rules, as implemented by the EBA. On this basis, the estimated LCR was 103% (2013: 96%)

-- The loan to deposit ratio for the Group was unchanged at 101% reflecting similar growth rates in loans and deposits

-- Total Group wholesale funding outstanding (excluding repurchase agreements) was GBP186bn (2013: GBP186bn), of which GBP91bn (2013: GBP82bn) matures in less than one year and GBP17bn (2013: GBP20bn) matures within one month

-- The Group issued GBP9bn of term funding, net of early redemptions, including GBP3bn of benchmark public issuances and GBP6bn of funding raised through participation in the Bank of England's Funding for Lending Scheme. Barclays has GBP19bn of term funding maturing in the remainder of 2014 and GBP22bn in 2015

Dividends

   --      A first interim dividend for 2014 of 1.0p per share will be paid on 23 June 2014 

Outlook

-- We continue to be cautious about the trading environment in which we operate and as a consequence we remain focused on structurally reducing the cost base in order to improve returns

1 Liquidity risk is managed separately at BAGL Group due to local currency and funding requirements. Apart from the LCR and customer loan to deposit ratio, all disclosures in this section exclude BAGL.

Results by Business

 
UK Retail and Business Banking           Three Months    Three Months 
                                                Ended           Ended 
                                             31.03.14        31.03.13 
Income Statement Information                     GBPm            GBPm  % Change 
=====================================  ==============  ==============  ======== 
Adjusted and statutory basis 
Total income net of insurance claims            1,145           1,067         7 
Credit impairment charges and other 
 provisions                                      (80)            (89)        10 
=====================================  ==============  ==============  ======== 
Net operating income                            1,065             978         9 
Operating expenses (excluding costs 
 to achieve Transform)                          (676)           (704)         4 
Costs to achieve Transform                       (31)               - 
=====================================  ==============  ==============  ======== 
Operating expenses                              (707)           (704)         - 
Other net income                                    2              25      (92) 
=====================================  ==============  ==============  ======== 
Profit before tax                                 360             299        20 
Attributable profit(1)                            263             218        21 
 
                                       As at 31.03.14  As at 31.12.13 
Balance Sheet Information                       GBPbn           GBPbn 
=====================================  ==============  ==============  ======== 
Loans and advances to customers 
 at amortised cost                              137.8           136.5         1 
Customer deposits                               137.3           135.5         1 
Total assets                                    147.6           152.9       (3) 
Risk weighted assets - fully loaded 
 CRD IV                                          44.0            44.1         - 
 
Performance Measures                         31.03.14        31.03.13 
=====================================  ==============  ============== 
Return on average tangible equity(2)            21.0%           19.2% 
Return on average equity(2)                     12.4%           11.0% 
Return on average risk weighted 
 assets(2)                                       2.5%            2.2% 
Cost: income ratio                                62%             66% 
Loan loss rate (bps)                               23              27 
 
 

Q114 compared to Q113

-- Income increased 7% to GBP1,145m driven by strong mortgage growth and improvement of 4bps in the net interest margin to 132bps

-- Credit impairment charges improved 10% to GBP80m driven by lower write offs within mortgages and current accounts and improved performance within business banking. 90 day arrears rates on personal loans improved to 1.1% (2013: 1.4%) with arrears rates on mortgages flat at 0.3%

-- Operating expenses remained broadly flat at GBP707m, including costs to achieve Transform of GBP31m. Operational efficiency has been enhanced through process improvement, the rationalisation of operational sites and reductions in headcount, whilst continuing to invest in customer experience via our physical, telephony and digital channels

-- Profit before tax improved 20% to GBP360m primarily driven by income growth and lower impairment

Q114 compared to Q413

-- Profit before tax improved 70% to GBP360m primarily due to lower costs to achieve Transform of GBP31m (Q413: GBP119m), the 2013 UK bank levy charge in Q413 and lower operational costs

-- Loans and advances to customers increased to GBP137.8bn (2013: GBP136.5bn), including Barclays Direct assets of GBP4.0bn (2013: GBP4.4bn), due to mortgage growth driven by increased customer demand

-- Customer deposits increased to GBP137.3bn (2013: GBP135.5bn), including Barclays Direct deposits of GBP5.4bn (2013: GBP6.2bn), due to continued inflows to primary current accounts

-- Total assets decreased 3% to GBP147.6bn primarily reflecting a reduction in liquidity pool assets offset by retail lending growth

   --      RWAs remained broadly flat at GBP44.0bn 

1 Attributable profit is calculated as profit after tax after deducting non-controlling interests and other equity interests.

2 Comparatives have been revised for the impact of calculating returns based on estimated fully loaded CRD IV RWAs and capital deductions (previously based on CRD III).

Results by Business

 
Europe Retail and Business Banking       Three Months    Three Months 
                                                Ended           Ended 
                                             31.03.14        31.03.13 
Income Statement Information                     GBPm            GBPm  % Change 
=====================================  ==============  ==============  ======== 
Adjusted and statutory basis 
Total income net of insurance claims              146             176      (17) 
Credit impairment charges and other 
 provisions                                      (49)            (70)        30 
=====================================  ==============  ==============  ======== 
Net operating income                               97             106       (8) 
Operating expenses (excluding costs 
 to achieve Transform)                          (185)           (215)        14 
Costs to achieve Transform                        (3)           (356)        99 
=====================================  ==============  ==============  ======== 
Operating expenses                              (188)           (571)        67 
Other net income                                    3               3         - 
=====================================  ==============  ==============  ======== 
Loss before tax                                  (88)           (462)        81 
Attributable loss(1)                             (69)           (363)        81 
 
                                       As at 31.03.14  As at 31.12.13 
Balance Sheet Information                       GBPbn           GBPbn 
=====================================  ==============  ==============  ======== 
Loans and advances to customers 
 at amortised cost                               36.0            37.0       (3) 
Customer deposits                                15.8            16.3       (3) 
Total assets                                     44.0            45.0       (2) 
Risk weighted assets - fully loaded 
 CRD IV                                          15.8            16.2       (2) 
 
Performance Measures                         31.03.14        31.03.13 
=====================================  ==============  ==============  ======== 
Return on average tangible equity(2)          (14.2%)         (67.3%) 
Return on average equity(2)                   (13.0%)         (61.9%) 
Return on average risk weighted 
 assets(2)                                     (1.6%)          (8.5%) 
Cost: income ratio                               129%            324% 
Loan loss rate (bps)                               54              70 
 

Q114 compared to Q113

-- Income declined 17% to GBP146m reflecting lower upfront fees and commissions due to actions to run down Exit Quadrant assets and rationalise the product offering consistent with the Transform strategy, and adverse currency movements

- Net interest margin decreased 4bps to 77bps due to higher funding costs and a change in asset mix as Exit Quadrant assets were run down, partially offset by new customer balances

-- Credit impairment charges improved 30% to GBP49m, primarily due to better mortgage portfolio collections, mainly in Spain

-- Operating expenses decreased to GBP188m (Q113: GBP571m), primarily due to lower costs to achieve Transform and the resulting cost savings arising from the reduction in employees and distribution points, as part of the on-going restructuring programmes, and favourable currency movements

-- Loss before tax decreased to GBP88m (Q113: GBP462m), principally due to the non-recurrence of costs to achieve Transform, cost savings resulting from 2013 Transform initiatives and improved credit impairment charges

Q114 compared to Q413

   --      Income reduced 5% to GBP146m due to adverse currency movements and increased funding costs 

-- Loss before tax decreased to GBP88m (Q413: GBP181m) due to the non-recurrence of costs to achieve Transform, and improved credit impairment charges

-- Loans and advances reduced 3% to GBP36.0bn largely driven by asset reduction activity as part of the Transform strategy and currency movements. Customer deposits reduced by 3% to GBP15.8bn due to customer attrition and currency movements

-- Total assets reduced 2% to GBP44.0bn principally due to a reduction in loans and advances and currency movements

-- RWAs decreased 2% to GBP15.8bn driven by run down of Exit Quadrant assets and the appreciation of GBP against EUR

1 Attributable loss is calculated as loss after tax after deducting non-controlling interests and other equity interests.

2 Comparatives have been revised for the impact of calculating returns based on estimated fully loaded CRD IV RWAs and capital deductions (previously based on CRD III).

Results by Business

 
Africa Retail and Business Banking  Constant Currency(1) 
 
 
Three Months  Three Months  Three Months  Three Months 
       Ended         Ended         Ended         Ended 
 
 
31.03.14  31.03.13  31.03.14  31.03.13 
 
 
Income Statement Information              GBPm            GBPm  % Change            GBPm            GBPm  % Change 
==============================  ==============  ==============  ========  ==============  ==============  ======== 
Adjusted and statutory 
 basis 
Total income net of insurance 
 claims                                    567             668      (15)             731             668         9 
Credit impairment charges 
 and other provisions                     (59)           (114)        48            (76)           (114)        33 
==============================  ==============  ==============  ========  ==============  ==============  ======== 
Net operating income                       508             554       (8)             655             554        18 
Operating expenses (excluding 
 costs to achieve Transform)             (402)           (474)        15           (507)           (474)       (7) 
Costs to achieve Transform                 (9)               -                      (11)               - 
==============================  ==============  ==============  ========  ==============  ==============  ======== 
Operating expenses                       (411)           (474)        13           (518)           (474)       (9) 
Other net income                             4               1                         5               1 
==============================  ==============  ==============  ========  ==============  ==============  ======== 
Profit before tax                          101              81        25             142              81        75 
Attributable profit(2)                      20               9                        35               9 
 
                                As at 31.03.14  As at 31.12.13            As at 31.03.14  As at 31.12.13 
Balance Sheet Information                GBPbn           GBPbn                     GBPbn           GBPbn 
==============================  ==============  ==============  ========  ==============  ==============  ======== 
Loans and advances to 
 customers at amortised 
 cost                                     23.9            24.2       (1)            24.2            24.2         - 
Customer deposits                         16.8            16.9       (1)            17.0            16.9         1 
Total assets                              32.5            33.5       (3)            32.8            33.5       (2) 
Risk weighted assets - 
 fully loaded CRD IV                      21.9            22.8       (4)            22.0            22.8       (4) 
 
Performance Measures                  31.03.14        31.03.13 
==============================                                  ======== 
Return on average tangible 
 equity(3)                                4.1%            2.1% 
Return on average equity(3)               2.6%            1.2% 
Return on average risk 
 weighted assets(3)                       1.2%            0.9% 
Cost: income ratio                         72%             71% 
Loan loss rate (bps)                        96             148 
 

Q114 compared to Q113

-- Based on average rates the ZAR depreciated against GBP by 30% on Q113. The deterioration was a significant contributor to the movement in the reported results. Other currency movements were not significant contributors to results for Africa RBB

-- Income declined 15% to GBP567m driven by currency movements. On a constant currency basis, income increased 9% driven by improved performance in South Africa partly as a result of an increased interest rate environment

- Net interest margin was up 36bps to 339bps primarily due to lower treasury funding costs, the benefits from an increased interest rate environment and lower non-performing loans

-- Credit impairment charges improved by 48% to GBP59m, principally due to lower charges in the South African home loans portfolio and a depreciation of ZAR against GBP. The proportion of non-performing home loans improved due to lower charge-off rates and a continuation of enhanced recovery strategies

-- Operating expenses decreased 13% to GBP411m. On a constant currency basis, costs increased 9% driven by inflationary pressures in South Africa and costs to achieve Transform

-- Profit before tax increased 25% to GBP101m. On a constant currency basis profit before tax increased 75% to GBP142m, primarily due to lower credit impairment charges and improved revenue performance in South Africa

1 Constant currency results are calculated by converting ZAR results into GBP using the Q113 exchange rate for the income statement and the Q413 exchange rate for the balance sheet to eliminate the impact of movement in exchange rates between the two periods.

2 Attributable profit is calculated as profit after tax after deducting non-controlling interests and other equity interests.

3 Comparatives have been revised for the impact of calculating returns based on estimated fully loaded CRD IV RWAs and capital deductions (previously based on CRD III).

Results by Business

Q114 compared to Q413

-- Closing ZAR rate remained broadly steady, while the average rate depreciated against GBP by 8% from Q413. Other currency movements were not significant contributors to results for Africa RBB

-- Profit before tax increased to GBP101m (Q413: GBP60m), driven by depreciation in the ZAR, the 2013 UK bank levy charge in Q413 and lower costs in South Africa

-- Loans and advances to customers and customer deposits remained broadly in line at GBP23.9bn and GBP16.8bn respectively. On a constant currency basis loans and advances growth was offset by the continued decline in the home loans non-performing loans book, while customer deposits were stable

-- Total assets decreased 3% to GBP32.5bn. On a constant currency basis total assets were broadly in line

   --      RWAs decreased 4% to GBP21.9bn driven by risk reductions and lower operational risk RWAs 

Results by Business

 
                                         Three Months    Three Months 
Barclaycard                                     Ended           Ended 
                                             31.03.14        31.03.13 
Income Statement Information                     GBPm            GBPm  % Change 
=====================================  ==============  ==============  ======== 
Adjusted and statutory basis 
Total income net of insurance claims            1,184           1,153         3 
Credit impairment charges and other 
 provisions                                     (311)           (303)       (3) 
=====================================  ==============  ==============  ======== 
Net operating income                              873             850         3 
Operating expenses (excluding costs 
 to achieve Transform)                          (447)           (496)        10 
Costs to achieve Transform                       (13)               - 
=====================================  ==============  ==============  ======== 
Operating expenses                              (460)           (496)         7 
Other net income                                   10               9        11 
=====================================  ==============  ==============  ======== 
Profit before tax                                 423             363        17 
Attributable profit(1)                            286             242        18 
 
                                       As at 31.03.14  As at 31.12.13 
Balance Sheet Information                       GBPbn           GBPbn 
=====================================  ==============  ==============  ======== 
Loans and advances to customers 
 at amortised cost                               35.9            35.6         1 
Customer deposits                                 5.9             5.2        13 
Total assets                                     39.4            38.9         1 
Risk weighted assets - fully loaded 
 CRD IV                                          41.2            40.5         2 
 
Performance Measures                         31.03.14        31.03.13 
=====================================  ==============  ==============  ======== 
Return on average tangible equity(2)            23.5%           22.5% 
Return on average equity(2)                     18.6%           17.0% 
Return on average risk weighted 
 assets(2)                                       3.1%            2.8% 
Cost: income ratio                                39%             43% 
Loan loss rate (bps)                              333             340 
 

Q114 compared to Q113

-- Income increased 3% to GBP1,184m reflecting continued net lending growth across the business and lower impact from structural hedges, partially offset by depreciation of ZAR and USD against GBP

   -    Customer asset margin remained broadly stable at 9.50% 

-- Credit impairment charges increased 3% to GBP311m driven by asset growth across the business. Loan loss rates reduced by 7bps to 333bps, with improved delinquency rates in the US and UK reflecting improving economic conditions. In South Africa rates increased to 632bps (Q113: 403bps) reflecting a change in product mix as a result of portfolio acquisition and targeted asset growth

-- Operating expenses reduced 7% to GBP460m driven by depreciation of USD and ZAR against GBP and improved efficiency, partially offset by business growth and costs to achieve Transform

-- Profit before tax increased 17% to GBP423m reflecting continued net lending growth and improved efficiency

Q114 compared to Q413

-- Profit before tax increased 26% to GBP423m driven by the 2013 UK bank levy charge in Q413 and lower operating expenses and costs to achieve Transform

-- Total assets and loans and advances to customers increased 1% to GBP39.4bn and GBP35.9bn respectively. Customer deposits increased to GBP5.9bn (2013: GBP5.2bn) due to continued funding initiatives in the US

-- RWAs increased 2% to GBP41.2bn driven primarily by an increase in customer lending and the further roll out of advanced modelled approaches

1 Attributable profit is calculated as profit after tax after deducting non-controlling interests and other equity interests.

2 Comparatives have been revised for the impact of calculating returns based on estimated fully loaded CRD IV RWAs and capital deductions (previously based on CRD III).

Results by Business

 
                                         Three Months    Three Months 
Investment Bank                                 Ended           Ended 
                                             31.03.14        31.03.13 
Income Statement Information                     GBPm            GBPm  % Change 
=====================================  ==============  ==============  ======== 
Adjusted and statutory basis 
 Macro Products(1)                                584           1,113      (48) 
 Credit Products(1)                               646             960      (33) 
=====================================  ==============  ==============  ======== 
FICC                                            1,230           2,073      (41) 
Equities and Prime Services                       674             706       (5) 
Investment Banking                                555             557         - 
Principal Investments                               8               9      (11) 
Exit Quadrant(2)                                   23             118      (81) 
=====================================  ==============  ==============  ======== 
Total income                                    2,490           3,463      (28) 
Net credit impairment charges and 
 other provisions release                          46              14 
=====================================  ==============  ==============  ======== 
Net operating income                            2,536           3,477      (27) 
Operating expenses (excluding costs 
 to achieve Transform)                        (1,722)         (2,054)        16 
Costs to achieve Transform                      (149)           (116)      (28) 
=====================================  ==============  ==============  ======== 
Operating expenses                            (1,871)         (2,170)        14 
Other net income                                    3               8      (63) 
=====================================  ==============  ==============  ======== 
Profit before tax                                 668           1,315      (49) 
Attributable profit(3)                            329             823      (60) 
 
                                       As at 31.03.14  As at 31.12.13 
Balance Sheet Information                       GBPbn           GBPbn 
=====================================  ==============  ==============  ======== 
Loans and advances to customers 
 and banks at amortised cost(4)                 179.2           146.6        22 
Customer deposits(4)                            109.9            83.2        32 
Total assets(5)                                 905.6           897.5         1 
Risk weighted assets - fully loaded 
 CRD IV                                         218.9           221.6       (1) 
 
Performance Measures                         31.03.14        31.03.13 
=====================================  ==============  ==============  ======== 
Return on average tangible equity(6)             4.9%           11.0% 
Return on average equity(6)                      4.7%           10.7% 
Return on average risk weighted 
 assets(6)                                       0.7%            1.3% 
Cost: income ratio                                75%             63% 
Compensation: income ratio                        46%             41% 
Loan loss rate (bps)                              (6)             (5) 
 
 

1 Macro Products represent Rates, Currencies and Commodities income. Credit Products represent Credit and Securitised Products income.

2 The Exit Quadrant consists of the Investment Bank Exit Quadrant business units as detailed on page 28.

3 Attributable profit is calculated as profit after tax after deducting non-controlling interests and other equity interests.

4 As at 31 March 2014 loans and advances included GBP141.8bn of loans and advances to customers (including settlement balances of GBP63.6bn and cash collateral of GBP38.9bn) and loans and advances to banks of GBP37.4bn (including settlement balances of GBP9.8bn and cash collateral of GBP13.6bn). Customer deposits included GBP60.6bn relating to settlement balances and GBP29.7bn relating to cash collateral.

5 2013 total assets have been revised to adopt the offsetting amendments to IAS 32, Financial Instruments: Presentation, resulting in a GBP33.7bn increase to total assets. Derivative financial instruments increased GBP31.0bn and loans and advances to banks and customers increased GBP2.7bn. Customer deposits increased GBP1.3bn.

6 Comparatives have been revised for the impact of calculating returns based on estimated fully loaded CRD IV RWAs and capital deductions (previously based on CRD III).

Results by Business

Q114 compared to Q113

   --      Total income decreased 28% to GBP2,490m including a 4% reduction due to currency movements 

- FICC income decreased 41% to GBP1,230m due to subdued client activity, changes in business mix in light of the ongoing strategic review of the Investment Bank, and a relatively strong first quarter comparison in 2013

- Macro Products and Credit Products income decreased 48% and 33% to GBP584m and GBP646m respectively, as challenging trading conditions impacted activity. Q113 benefitted from increased activity across all products on positive economic news as a result of the "fiscal cliff" resolution in the US

- Equities and Prime Services income decreased 5% to GBP674m due to declines in cash equities and equity derivatives, as the prior year benefitted from market rallies globally, partially offset by higher income from Prime Services reflecting increased client activity

- Investment Banking income remained in line at GBP555m, as a significant increase in financial advisory activity across Europe, Americas and Asia was offset by a decline in activity in debt and equity underwriting

- Exit Quadrant income reduced GBP95m to GBP23m as Q113 benefitted from gains on commercial real estate and US residential mortgages

-- Net credit impairment release of GBP46m (Q113: net release of GBP14m) included charges of GBP7m, more than offset by releases totalling GBP53m across a number of counterparties

-- Operating expenses decreased 14% to GBP1,871m due to lower compensation costs and benefits associated with Transform programmes, including business restructuring and operational streamlining, and a 4% reduction due to currency movements

- Costs to achieve Transform of GBP149m primarily related to the cost of reducing the scale of activities and redundancies across Europe, Asia and America

-- Including costs to achieve Transform, cost: income ratio increased 12% to 75%. Compensation: income ratio increased to 46% (Q113: 41%) with a 20% reduction in compensation to GBP1,136m offset by reduced income

   --      Profit before tax decreased 49% to GBP668m 

Q114 compared to Q413

   --      Income increased 16% to GBP2,490m 

- FICC income increased 13% to GBP1,230m driven by an increase in trading volumes, across credit and securitised products businesses

- Equities and Prime Services income increased 36% to GBP674m driven by improved performance in equity derivatives across Americas and Europe, and continued strong performance in Prime Services reflecting increased client activity

- Investment Banking income decreased 6% to GBP555m, reflecting lower equity underwriting and financial advisory activity against a strong Q413, partially offset by increased debt underwriting income

- Exit Quadrant income of GBP23m (Q413: loss of GBP54m) reflected gains on US residential mortgages. Q413 losses reflected a GBP111m reversal of income relating to a litigation matter

-- Net credit impairment release of GBP46m (Q413: charge of GBP14m) included charges of GBP7m, more than offset by releases totalling GBP53m across a number of counterparties

-- Operating expenses decreased 24% to GBP1,871m due to the 2013 UK bank levy charge in Q413 of GBP333m, savings associated with Transform and lower compensation costs. Q413 was impacted by provisions for litigation and regulatory penalties of GBP220m mainly relating to US residential mortgage-related business

   --      Profit before tax increased GBP997m to GBP668m 

-- Total assets increased GBP8.1bn to GBP905.6bn primarily reflecting increases in cash and balances at central banks and loans and advances to banks and customers due to increases in settlement balances. These increases were partially offset by a decrease in derivative financial instruments

-- RWAs decreased 1% to GBP218.9bn driven by risk reductions and offsetting model and policy changes

Results by Business

 
Corporate Banking                        Three Months    Three Months 
                                                Ended           Ended 
                                             31.03.14        31.03.13 
Income Statement Information                     GBPm            GBPm  % Change 
=====================================  ==============  ==============  ======== 
Adjusted and statutory basis 
Total income net of insurance claims              722             772       (6) 
Credit impairment charges and other 
 provisions                                      (78)           (130)        40 
=====================================  ==============  ==============  ======== 
Net operating income                              644             642         - 
Operating expenses (excluding costs 
 to achieve Transform)                          (379)           (422)        10 
Costs to achieve Transform                        (6)            (37)        84 
=====================================  ==============  ==============  ======== 
Operating expenses                              (385)           (459)        16 
Other net income                                    1               - 
=====================================  ==============  ==============  ======== 
Profit before tax                                 260             183        42 
Attributable profit(1)                            160             120        33 
 
Adjusted and statutory profit/(loss) 
 before tax by geographic segment 
=====================================  ==============  ==============  ======== 
UK                                                240             269      (11) 
Europe                                           (17)           (114)        85 
Rest of the World                                  37              28        32 
=====================================  ==============  ==============  ======== 
Total                                             260             183        42 
 
                                       As at 31.03.14  As at 31.12.13 
Balance Sheet Information                       GBPbn           GBPbn 
=====================================  ==============  ==============  ======== 
Loans and advances to customers 
 at amortised cost                               62.0            61.1         2 
Loans and advances to customers 
 at fair value                                   15.9            15.7         1 
Customer deposits                               111.7           108.7         3 
Total assets                                    113.2           113.9       (1) 
Risk weighted assets - fully loaded 
 CRD IV                                          67.9            70.5       (4) 
 
Performance Measures                         31.03.14        31.03.13 
=====================================  ==============  ==============  ======== 
Return on average tangible equity(2)             7.3%            5.1% 
Return on average equity(2)                      7.0%            4.9% 
Return on average risk weighted 
 assets(2)                                       1.1%            0.8% 
Cost: income ratio                                53%             59% 
Loan loss rate (bps)                               46              74 
 

Q114 compared to Q113

-- Total income reduced 6% to GBP722m as a GBP58m reduction in income related to movement in the fair value loan portfolio more than offset otherwise improved UK performance. The net interest margin was in line at 124bps

-- Credit impairment improved 40% to GBP78m, driven by Europe which saw charges reduce by GBP57m to GBP41m following ongoing actions to reduce exposure to the property and construction sector in Spain and fewer large impairments. UK impairment charges remained at a low level at GBP36m (Q113: GBP30m)

-- Operating expenses improved 16% to GBP385m as a result of 2013 Transform initiatives to reduce costs in all regions. Costs to achieve Transform reduced to GBP6m (Q113: GBP37m), mainly due to non-recurrence of Exit Quadrant related spend. Current period cost to achieve Transform was driven by investment in infrastructure efficiency in the UK

-- Adjusted profit before tax increased 42% to GBP260m driven by lower operating expenses and improved impairment, partially offset by reduced income following a fair value loan portfolio reduction

Q114 compared to Q413

-- Adjusted profit before tax improved to GBP260m (Q413: GBP123m), reflecting lower operating expenses driven by a reduction in costs to achieve Transform and the 2013 UK bank levy charge of GBP51m in Q413, in addition to improved impairment. Income reduced 5% to GBP722m, reflecting a fair value loan portfolio reduction of GBP27m (Q413: gain GBP14m)

-- Loans and advances to customers increased GBP62.0bn (Q413: GBP61.1bn), driven primarily by an increase in client financing requirements in the UK. Customer deposits increased 3% to GBP111.7bn reflecting growth across all regions

-- RWAs decreased 4% to GBP67.9bn driven by run down of Exit Quadrant assets and changes to the treatment of high quality liquidity assets

1 Attributable profit is calculated as profit after tax after deducting non-controlling interests and other equity interests.

2 Comparatives have been revised for the impact of calculating returns based on estimated fully loaded CRD IV RWAs and capital deductions (previously based on CRD III).

Results by Business

 
                                         Three Months    Three Months 
Wealth and Investment Management                Ended           Ended 
                                             31.03.14        31.03.13 
Income Statement Information                     GBPm            GBPm  % Change 
=====================================  ==============  ==============  ======== 
Adjusted and statutory basis 
Total income net of insurance claims              451             469       (4) 
Credit impairment charges and other 
 provisions                                      (17)            (14)      (21) 
=====================================  ==============  ==============  ======== 
Net operating income                              434             455       (5) 
Operating expenses (excluding costs 
 to achieve Transform)                          (363)           (400)         9 
Costs to achieve Transform                       (22)               - 
=====================================  ==============  ==============  ======== 
Operating expenses                              (385)           (400)         4 
Other net income                                    2               5      (60) 
=====================================  ==============  ==============  ======== 
Profit before tax                                  51              60      (15) 
Attributable profit(1)                             31              45      (31) 
 
                                       As at 31.03.14  As at 31.12.13 
Balance Sheet Information                       GBPbn           GBPbn 
=====================================  ==============  ==============  ======== 
Loans and advances to customers 
 at amortised cost                               23.5            23.1         2 
Customer deposits                                60.5            63.4       (5) 
Total assets                                     36.4            37.6       (3) 
Risk weighted assets - fully loaded 
 CRD IV                                          17.2            17.3       (1) 
Total client assets                             198.3           204.8       (3) 
 
Performance Measures                         31.03.14        31.03.13 
=====================================  ==============  ==============  ======== 
Return on average tangible equity(2)             6.5%           10.0% 
Return on average equity(2)                      5.2%            7.6% 
Return on average risk weighted 
 assets(2)                                       0.8%            1.1% 
Cost: income ratio                                85%             85% 
Loan loss rate (bps)                               29              25 
 

Q114 compared to Q113

   --      Income decreased 4% to GBP451m primarily due to adverse foreign exchange movements 

- Net interest margin decreased by 5bps to 106bps, reflecting reduced contributions from structural hedges

-- Operating expenses decreased 4% to GBP385m with the increase in costs to achieve Transform of GBP22m offset by cost savings arising primarily from the reduction in employees as part of the Transform restructuring initiatives

-- Profit before tax decreased 15% to GBP51m as the business continued to implement Transform and other strategic initiatives to streamline target markets and client propositions

Q114 compared to Q413

-- Adjusted profit before tax increased from a loss of GBP73m to a profit of GBP51m primarily driven by a reduction in the costs to achieve Transform and reduced credit impairment charges

-- Credit impairment charges improved 48% to GBP17m reflecting non recurrence of significant impairment charges taken in Q413

   --      Loans and advances to customers increased 2% to GBP23.5bn 

-- Customer deposits decreased 5% to GBP60.5bn and client assets decreased 3% to GBP198.3bn driven primarily by reduced institutional cash deposits

   --      RWAs remained broadly flat at GBP17.2bn 

1 Attributable profit is calculated as profit after tax after deducting non-controlling interests and other equity interests.

2 Comparatives have been revised for the impact of calculating returns based on estimated fully loaded CRD IV RWAs and capital deductions (previously based on CRD III).

Results by Business

 
Head Office and Other Operations      Three Months Ended  Three Months Ended 
                                                31.03.14            31.03.13 
Income Statement Information                        GBPm                GBPm 
====================================  ==================  ================== 
Adjusted basis 
Net operating expense                               (55)                (34) 
Operating expenses (excluding costs 
 to achieve Transform)                              (21)                (17) 
Costs to achieve Transform                           (7)                 (5) 
====================================  ==================  ================== 
Operating expenses                                  (28)                (22) 
Other net income                                       1                   3 
====================================  ==================  ================== 
Adjusted loss before tax                            (82)                (53) 
Adjusted attributable loss(1)                      (138)                (84) 
 
Adjusting items 
====================================  ==================  ================== 
Own credit                                           119               (251) 
Statutory profit/(loss) before tax                    37               (304) 
 
                                          As at 31.03.14      As at 31.12.13 
Balance Sheet Information                          GBPbn               GBPbn 
====================================  ==================  ================== 
Total assets                                        43.2                26.7 
Risk weighted assets - fully loaded 
 CRD IV                                              2.5                 2.5 
 

Q114 compared to Q113

-- Adjusted net operating expense increased to GBP55m (Q113: GBP34m), predominately due to the residual expense from treasury operations, partially offset by a net gain of GBP77m as currency movements were transferred from reserves due to the repatriation of capital from various subsidiaries in the Group

   --      Operating expenses increased to GBP28m (Q113: GBP22m) 

-- Adjusted loss before tax increased to GBP82m (Q113: GBP53m). Statutory profit before tax improved to GBP37m (Q113: loss of GBP304m) including an own credit gain of GBP119m (Q113: charge of GBP251m)

Q114 compared to Q413

-- Adjusted net operating expense increased to GBP55m (Q413: income of GBP124m), principally due to the non-recurrence of an adjustment to the carrying amount of subordinated liabilities (GBP167m) and an increase in the residual expense from treasury operations, partially offset by a net gain of GBP77m as currency movements were transferred from reserves due to the repatriation capital from various subsidiaries in the Group

-- Operating expenses decreased to GBP28m (Q413: GBP86m), due to lower costs to achieve Transform and 2013 UK bank levy charge of GBP15m in Q413

-- Adjusted loss before tax increased to GBP82m (Q413: profit of GBP44m). Statutory profit before tax improved to GBP37m (Q413: loss of GBP51m) including an own credit gain of GBP119m (Q413: charge of GBP95m)

-- Total assets increased to GBP43.2bn (2013: GBP26.7bn) primarily reflecting an increase in surplus group liquidity pool assets

   --      RWAs remained flat at GBP2.5bn 

1 Adjusted attributable loss is calculated as profit after tax after deducting non-controlling interests and other equity interests.

Appendix I - Quarterly Results Summary

 
Barclays Results by Quarter  Q114  Q413  Q313  Q213  Q113  Q412  Q312  Q212 
 
 
GBPm  GBPm  GBPm  GBPm  GBPm  GBPm  GBPm  GBPm 
====  ====  ====  ====  ====  ====  ====  ==== 
 
 
Adjusted basis 
Total income net of insurance 
 claims                            6,650    6,639    6,445    7,337    7,734    6,867    7,002    7,384 
Credit impairment charges 
 and other provisions              (548)    (718)    (722)    (925)    (706)    (825)    (805)    (926) 
===============================  =======  =======  =======  =======  =======  =======  =======  ======= 
Net operating income               6,102    5,921    5,723    6,412    7,028    6,042    6,197    6,458 
Operating expenses (excluding 
 costs to achieve Transform 
 and UK bank levy)               (4,195)  (4,777)  (4,262)  (4,359)  (4,782)  (4,345)  (4,353)  (4,555) 
Costs to achieve Transform         (240)    (468)    (101)    (126)    (514)        -        -        - 
UK bank levy                           -    (504)        -        -        -    (345)        -        - 
===============================  =======  =======  =======  =======  =======  =======  =======  ======= 
Operating expenses               (4,435)  (5,749)  (4,363)  (4,485)  (5,296)  (4,690)  (4,353)  (4,555) 
Other net income/(expense)            26       19       25    (122)       54       43       21       41 
===============================  =======  =======  =======  =======  =======  =======  =======  ======= 
Adjusted profit before tax         1,693      191    1,385    1,805    1,786    1,395    1,865    1,944 
 
Adjusting items 
===============================  =======  =======  =======  =======  =======  =======  =======  ======= 
Own credit                           119     (95)    (211)      337    (251)    (560)  (1,074)    (325) 
Gain on disposal of BlackRock, 
 Inc. investment                       -        -        -        -        -        -        -      227 
Provision for PPI redress              -        -        -  (1,350)        -    (600)    (700)        - 
Provision for interest rate 
 hedging products redress              -        -        -    (650)        -    (400)        -    (450) 
Goodwill impairment                    -     (79)        -        -        -        -        -        - 
Statutory profit/(loss) 
 before tax                        1,812       17    1,174      142    1,535    (165)       91    1,396 
Statutory profit/(loss) 
 after tax                         1,215    (514)      728       39    1,044    (364)     (13)      943 
 
Attributable to: 
===============================  =======  =======  =======  =======  =======  =======  =======  ======= 
Ordinary equity holders 
 of the parent                       965    (642)      511    (168)      839    (589)    (183)      746 
Other equity holders                  49        -        -        -        -        -        -        - 
Non-controlling interests            201      128      217      207      205      225      170      197 
 
Adjusted basic earnings/(loss) 
 per share                          5.4p   (3.9p)     5.4p     7.7p     7.5p     6.7p     7.8p     8.7p 
Adjusted cost: income ratio          67%      87%      68%      61%      68%      68%      62%      62% 
Basic earnings/(loss) per 
 share                              5.9p   (5.0p)     3.7p   (1.2p)     6.3p   (4.5p)   (1.4p)     5.7p 
Cost: income ratio                   66%      89%      70%      85%      71%      90%      85%      69% 
 
 
 
                               Q114  Q413  Q313  Q213  Q113  Q412  Q312  Q212 
============================= 
Adjusted Profit/(Loss) Before  GBPm  GBPm  GBPm  GBPm  GBPm  GBPm  GBPm  GBPm 
 Tax by Business 
=============================  ====  ====  ====  ====  ====  ====  ====  ==== 
 
 
UK RBB                               360    212    351    333    299    275    358    360 
Europe RBB                          (88)  (181)  (106)  (247)  (462)  (114)   (81)   (76) 
Africa RBB                           101     60    132    131     81    105     34     51 
Barclaycard                          423    335    397    412    363    335    396    404 
Investment Bank                      668  (329)    463  1,074  1,315    760    988  1,060 
Corporate Banking                    260    123    276    219    183     61     88    108 
Wealth and Investment Management      51   (73)      7   (13)     60    105     70     49 
Head Office and Other Operations    (82)     44  (135)  (104)   (53)  (132)     12   (12) 
=================================  =====  =====  =====  =====  =====  =====  =====  ===== 
Total profit before tax            1,693    191  1,385  1,805  1,786  1,395  1,865  1,944 
 

Appendix I - Quarterly Results Summary

 
                                  Q114   Q413   Q313   Q213   Q113   Q412   Q312   Q212 
UK Retail and Business Banking    GBPm   GBPm   GBPm   GBPm   GBPm   GBPm   GBPm   GBPm 
===============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Adjusted basis 
Total income net of insurance 
 claims                          1,145  1,149  1,172  1,135  1,067  1,077  1,123  1,118 
Credit impairment charges 
 and other provisions             (80)   (88)   (81)   (89)   (89)   (71)   (76)   (46) 
===============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Net operating income             1,065  1,061  1,091  1,046    978  1,006  1,047  1,072 
Operating expenses (excluding 
 costs to achieve Transform 
 and UK bank levy)               (676)  (709)  (710)  (689)  (704)  (718)  (689)  (713) 
Costs to achieve Transform        (31)  (119)   (29)   (27)      -      -      -      - 
UK bank levy                         -   (21)      -      -      -   (17)      -      - 
===============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Operating expenses               (707)  (849)  (739)  (716)  (704)  (735)  (689)  (713) 
Other net income/(expense)           2      -    (1)      3     25      4      -      1 
===============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Adjusted profit before tax         360    212    351    333    299    275    358    360 
 
Adjusting items 
===============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Provision for PPI redress            -      -      -  (660)      -  (330)  (550)      - 
Statutory profit/(loss) before 
 tax                               360    212    351  (327)    299   (55)  (192)    360 
 
Europe Retail and Business 
 Banking 
===============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Adjusted and statutory basis 
Total income net of insurance 
 claims                            146    154    160    176    176    161    168    191 
Credit impairment charges 
 and other provisions             (49)   (78)   (67)   (72)   (70)   (74)   (58)   (71) 
===============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Net operating income                97     76     93    104    106     87    110    120 
Operating expenses (excluding 
 costs to achieve Transform 
 and UK bank levy)               (185)  (188)  (203)  (207)  (215)  (185)  (193)  (200) 
Costs to achieve Transform         (3)   (46)    (1)      -  (356)      -      -      - 
UK bank levy                         -   (26)      -      -      -   (20)      -      - 
===============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Operating expenses               (188)  (260)  (204)  (207)  (571)  (205)  (193)  (200) 
Other net income/(expense)           3      3      5  (144)      3      4      2      4 
===============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Adjusted and statutory loss 
 before tax                       (88)  (181)  (106)  (247)  (462)  (114)   (81)   (76) 
 
Africa Retail and Business 
 Banking 
===============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Adjusted and statutory basis 
Total income net of insurance 
 claims                            567    622    643    684    668    721    714    729 
Credit impairment charges 
 and other provisions             (59)   (59)   (57)   (94)  (114)  (142)  (176)  (208) 
===============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Net operating income               508    563    586    590    554    579    538    521 
Operating expenses (excluding 
 costs to achieve Transform 
 and UK bank levy)               (402)  (462)  (454)  (452)  (474)  (455)  (506)  (471) 
Costs to achieve Transform         (9)   (15)    (2)    (9)      -      -      -      - 
UK bank levy                         -   (28)      -      -      -   (24)      -      - 
===============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Operating expenses               (411)  (505)  (456)  (461)  (474)  (479)  (506)  (471) 
Other net income                     4      2      2      2      1      5      2      1 
===============================  =====  =====  =====  =====  =====  =====  =====  ===== 
Adjusted and statutory profit 
 before tax                        101     60    132    131     81    105     34     51 
 

Appendix I - Quarterly Results Summary

 
                                          Q114     Q413     Q313     Q213     Q113     Q412     Q312     Q212 
Barclaycard                               GBPm     GBPm     GBPm     GBPm     GBPm     GBPm     GBPm     GBPm 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
Adjusted basis 
Total income net of insurance 
 claims                                  1,184    1,220    1,223    1,190    1,153    1,140    1,092    1,079 
Credit impairment charges 
 and other provisions                    (311)    (314)    (334)    (313)    (303)    (286)    (271)    (242) 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
Net operating income                       873      906      889      877      850      854      821      837 
Operating expenses (excluding 
 costs to achieve Transform 
 and UK bank levy)                       (447)    (514)    (498)    (467)    (496)    (508)    (432)    (441) 
Costs to achieve Transform                (13)     (38)      (6)      (5)        -        -        -        - 
UK bank levy                                 -     (24)        -        -        -     (16)        -        - 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
Operating expenses                       (460)    (576)    (504)    (472)    (496)    (524)    (432)    (441) 
Other net income                            10        5       12        7        9        5        7        8 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
Adjusted profit before tax                 423      335      397      412      363      335      396      404 
 
Adjusting items 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
Provision for PPI redress                    -        -        -    (690)        -    (270)    (150)        - 
Statutory profit/(loss) before 
 tax                                       423      335      397    (278)      363       65      246      404 
 
Investment Bank 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
Adjusted and statutory basis 
 Macro Products                            584      625      472      900    1,113      800      748    1,040 
 Credit Products                           646      460      494      513      960      492      701      665 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
FICC                                     1,230    1,085      966    1,413    2,073    1,292    1,449    1,705 
Equities and Prime Services                674      496      645      825      706      454      523      615 
Investment Banking                         555      590      525      528      557      620      493      509 
Principal Investments                        8       32        1       20        9       26       30      139 
Exit Quadrant                               23     (54)     (26)      224      118      202      226       56 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
Total income                             2,490    2,149    2,111    3,010    3,463    2,594    2,721    3,024 
Credit impairment releases/(charges) 
 and other provisions                       46     (14)     (25)    (195)       14        1      (3)    (121) 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
Net operating income                     2,536    2,135    2,086    2,815    3,477    2,595    2,718    2,903 
Operating expenses (excluding 
 costs to achieve Transform 
 and UK bank levy)                     (1,722)  (2,044)  (1,622)  (1,697)  (2,054)  (1,644)  (1,737)  (1,849) 
Costs to achieve Transform               (149)     (87)      (6)     (53)    (116)        -        -        - 
UK bank levy                                 -    (333)        -        -        -    (206)        -        - 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
Operating expenses                     (1,871)  (2,464)  (1,628)  (1,750)  (2,170)  (1,850)  (1,737)  (1,849) 
Other net income                             3        -        5        9        8       15        7        6 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
Adjusted and statutory profit/(loss) 
 before tax                                668    (329)      463    1,074    1,315      760      988    1,060 
 
Corporate Banking 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
Adjusted basis 
Total income net of insurance 
 claims                                    722      764      799      780      772      746      717      734 
Credit impairment charges 
 and other provisions                     (78)    (134)    (118)    (128)    (130)    (240)    (214)    (223) 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
Net operating income                       644      630      681      652      642      506      503      511 
Operating expenses (excluding 
 costs to achieve Transform 
 and UK bank levy)                       (379)    (396)    (393)    (430)    (422)    (412)    (421)    (402) 
Costs to achieve Transform                 (6)     (60)     (13)      (4)     (37)        -        -        - 
UK bank levy                                 -     (51)        -        -        -     (39)        -        - 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
Operating expenses                       (385)    (507)    (406)    (434)    (459)    (451)    (421)    (402) 
Other net income/(expense)                   1        -        1        1        -        6        6      (1) 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
Adjusted profit before tax                 260      123      276      219      183       61       88      108 
 
Adjusting items 
=====================================  =======  =======  =======  =======  =======  =======  =======  ======= 
Provision for interest rate 
 hedging products redress                    -        -        -    (650)        -    (400)        -    (450) 
Statutory profit/(loss) before 
 tax                                       260      123      276    (431)      183    (339)       88    (342) 
 

Appendix I - Quarterly Results Summary

 
                                        Q114   Q413   Q313   Q213   Q113   Q412     Q312   Q212 
Wealth and Investment Management        GBPm   GBPm   GBPm   GBPm   GBPm   GBPm     GBPm   GBPm 
=====================================  =====  =====  =====  =====  =====  =====  =======  ===== 
Adjusted basis 
Total income net of insurance 
 claims                                  451    459    449    462    469    483      443    442 
Credit impairment charges 
 and other provisions                   (17)   (33)   (39)   (35)   (14)   (13)      (6)   (12) 
=====================================  =====  =====  =====  =====  =====  =====  =======  ===== 
Net operating income                     434    426    410    427    455    470      437    430 
Operating expenses (excluding 
 costs to achieve Transform 
 and UK bank levy)                     (363)  (415)  (361)  (410)  (400)  (361)    (369)  (380) 
Costs to achieve Transform              (22)   (81)   (44)   (33)      -      -        -      - 
UK bank levy                               -    (6)      -      -      -    (4)        -      - 
=====================================  =====  =====  =====  =====  =====  =====  =======  ===== 
Operating expenses                     (385)  (502)  (405)  (443)  (400)  (365)    (369)  (380) 
Other net income/(expense)                 2      3      2      3      5      -        2    (1) 
=====================================  =====  =====  =====  =====  =====  =====  =======  ===== 
Adjusted profit/(loss) before 
 tax                                      51   (73)      7   (13)     60    105       70     49 
 
Adjusting items 
=====================================  =====  =====  =====  =====  =====  =====  =======  ===== 
Goodwill impairment                        -   (79)      -      -      -      -        -      - 
=====================================  =====  =====  =====  =====  =====  =====  =======  ===== 
Statutory profit/(loss) before 
 tax                                      51  (152)      7   (13)     60    105       70     49 
 
Head Office and Other Operations 
=====================================  =====  =====  =====  =====  =====  =====  =======  ===== 
Adjusted basis 
Total (expense)/income net 
 of insurance claims                    (55)    122  (112)  (100)   (34)   (55)       24     68 
Credit impairment releases/(charges) 
 and other provisions                      -      2    (1)      1      -      -      (1)    (3) 
=====================================  =====  =====  =====  =====  =====  =====  =======  ===== 
Net operating (expense)/income          (55)    124  (113)   (99)   (34)   (55)       23     65 
Operating expenses (excluding 
 costs to achieve Transform 
 and UK bank levy)                      (21)   (49)   (21)    (7)   (17)   (61)      (6)   (99) 
Costs to achieve Transform               (7)   (22)      -      5    (5)      -        -      - 
UK bank levy                               -   (15)      -      -      -   (19)        -      - 
=====================================  =====  =====  =====  =====  =====  =====  =======  ===== 
Operating expenses                      (28)   (86)   (21)    (2)   (22)   (80)      (6)   (99) 
Other net income/(expense)                 1      6    (1)    (3)      3      3      (5)     23 
=====================================  =====  =====  =====  =====  =====  =====  =======  ===== 
Adjusted (loss)/profit before 
 tax                                    (82)     44  (135)  (104)   (53)  (132)       12   (11) 
 
Adjusting items 
=====================================  =====  =====  =====  =====  =====  =====  =======  ===== 
Own Credit                               119   (95)  (211)    337  (251)  (560)  (1,074)  (325) 
Gain on disposal of BlackRock, 
 Inc. investment                           -      -      -      -      -      -        -    227 
Statutory profit/(loss) before 
 tax                                      37   (51)  (346)    233  (304)  (692)  (1,062)  (109) 
 

Appendix II - Performance Management

Returns and Equity by Business

Returns on average equity and average tangible equity are calculated as profit attributable to ordinary equity holders of the parent divided by average allocated equity or average allocated tangible equity as appropriate, excluding non-controlling and other equity interests. Average allocated equity has been calculated as 10.5% of average fully loaded CRD IV risk weighted assets for each business, adjusted for fully loaded CRD IV capital deductions, including goodwill and intangible assets, reflecting the assumptions the Group uses for capital planning purposes. The lower capital level currently held, reflecting Common Equity Tier 1 capital ratio of 9.6% as at 31 March 2014, is allocated to Head Office and Other Operations. Average allocated tangible equity is calculated using the same method but excludes goodwill and intangible assets.

 
Adjusted  Statutory 
========  ========= 
 
 
                                   Three Months  Three Months  Three Months  Three Months 
                                          Ended      Ended(1)         Ended      Ended(1) 
                                       31.03.14      31.03.13      31.03.14      31.03.13 
Return on Average Equity                      %             %             %             % 
=================================  ============  ============  ============  ============ 
UK RBB                                     12.4          11.0          12.4          11.0 
Europe RBB                               (13.0)        (61.9)        (13.0)        (61.9) 
Africa RBB                                  2.6           1.2           2.6           1.2 
Barclaycard                                18.6          17.0          18.6          17.0 
Investment Bank                             4.7          10.7           4.7          10.7 
Corporate Banking                           7.0           4.9           7.0           4.9 
Wealth and Investment Management            5.2           7.6           5.2           7.6 
=================================  ============  ============  ============  ============ 
Group excluding Head Office 
 and Other Operations                       6.9           7.1           6.9           7.1 
Head Office and Other Operations 
 impact                                   (0.5)           0.5           0.2         (0.6) 
=================================  ============  ============  ============  ============ 
Total                                       6.4           7.6           7.1           6.5 
 
                                            Adjusted                   Statutory 
                                   ==========================  ========================== 
 
 
                                    Three Months  Three Months  Three Months  Three Months 
                                           Ended      Ended(1)         Ended      Ended(1) 
                                        31.03.14      31.03.13      31.03.14      31.03.13 
Return on Average Tangible Equity              %             %             %             % 
==================================  ============  ============  ============  ============ 
UK RBB                                      21.0          19.2          21.0          19.2 
Europe RBB                                (14.2)        (67.3)        (14.2)        (67.3) 
Africa RBB(2)                                4.1           2.1           4.1           2.1 
Barclaycard                                 23.5          22.5          23.5          22.5 
Investment Bank                              4.9          11.0           4.9          11.0 
Corporate Banking                            7.3           5.1           7.3           5.1 
Wealth and Investment Management             6.5          10.0           6.5          10.0 
==================================  ============  ============  ============  ============ 
Group excluding Head Office 
 and Other Operations                        7.9           8.1           7.9           8.1 
Head Office and Other Operations 
 impact                                    (0.4)           0.9           0.4         (0.5) 
==================================  ============  ============  ============  ============ 
Total                                        7.5           9.0           8.3           7.6 
 

1 Comparatives have been revised for the impact of calculating average allocated equity based on estimated fully loaded CRD IV RWAs and capital deductions (previously based on CRD III).

2 The return on average tangible equity for Africa RBB for 2013 has been revised to exclude amounts relating to Absa Group's non-controlling interests.

Appendix II - Performance Management

 
Adjusted  Statutory 
========  ========= 
 
 
                                      Three Months  Three Months  Three Months  Three Months 
                                             Ended         Ended         Ended         Ended 
                                          31.03.14      31.03.13      31.03.14      31.03.13 
Profit/(Loss) Attributable to                 GBPm          GBPm          GBPm          GBPm 
 Ordinary Equity Holders of the 
 Parent 
====================================  ============  ============  ============  ============ 
UK RBB                                         263           218           263           218 
Europe RBB                                    (69)         (363)          (69)         (363) 
Africa RBB                                      20             9            20             9 
Barclaycard                                    286           242           286           242 
Investment Bank                                329           823           329           823 
Corporate Banking                              160           120           160           120 
Wealth and Investment Management                31            45            31            45 
Head Office and Other Operations(1)          (138)          (84)          (55)         (255) 
====================================  ============  ============  ============  ============ 
Total                                          882         1,010           965           839 
 
 
 
Average Allocated   Average Allocated 
    Equity(2)       Tangible Equity(2) 
=================  =================== 
 
 
                                      Three Months  Three Months  Three Months  Three Months 
                                             Ended      Ended(3)         Ended      Ended(3) 
                                          31.03.14      31.03.13      31.03.14      31.03.13 
                                              GBPm          GBPm          GBPm          GBPm 
====================================  ============  ============  ============  ============ 
UK RBB                                       8,484         7,914         5,001         4,546 
Europe RBB                                   2,120         2,344         1,950         2,157 
Africa RBB                                   3,032         3,075         1,975         1,744 
Barclaycard                                  6,161         5,697         4,874         4,311 
Investment Bank                             27,732        30,734        26,978        30,036 
Corporate Banking                            9,203         9,850         8,809         9,479 
Wealth and Investment Management             2,387         2,369         1,906         1,809 
Head Office and Other Operations(1)        (5,089)      (10,074)       (5,127)      (10,093) 
====================================  ============  ============  ============  ============ 
Total(1)                                    54,030        51,909        46,366        43,989 
 

1 Includes risk weighted assets and capital deductions in Head Office and Other Operations, plus the residual balance of average ordinary shareholders' equity and tangible ordinary shareholders' equity.

2 Group average ordinary shareholders' equity and average tangible ordinary shareholders' equity exclude the cumulative impact of own credit on retained earnings for the calculation of adjusted performance measures.

3 Comparatives have been revised for the impact of calculating average allocated equity based on estimated fully loaded CRD IV RWAs and capital deductions (previously based on CRD III).

Appendix II - Performance Management

Transform Update

On 12 February 2013 the Group announced a Strategic Review which included reducing operating expenses to GBP16.8bn by 2015.

Costs to achieve Transform totalled GBP240m in Q114, principally related to reducing the scale of activities and redundancies in the Investment Bank and UK RBB and investment in technology and process improvements that will reduce future operating costs and enhance customer and client propositions.

 
 
 
  Adjusted performance measures 
          excluding CTA 
 
 
                                      Return     Cost:    Total 
    CTA   Profit/(Loss) Before    on Average    Income      CTA 
  Spend            Tax             Equity(1)     Ratio    Spend 
 
 
                          31.03.14   31.03.14   31.03.13              31.03.14   31.03.14   to Date 
                              GBPm       GBPm       GBPm   % Change          %          %      GBPm 
=======================  =========  =========  =========  =========  =========  =========  ======== 
 UK RBB                         31        391        299         31      13.5%        59%       206 
 Europe RBB                      3       (85)      (106)       (20)    (12.6%)       127%       406 
 Africa RBB                      9        110         81         36       3.5%        71%        35 
 Barclaycard                    13        436        363         20      19.2%        38%        62 
 Investment Bank               149        817      1,431       (43)       6.3%        69%       411 
 Corporate Banking               6        266        220         21       7.1%        52%       120 
 Wealth and Investment 
  Management                    22         73         60         22       8.1%        80%       180 
 Head Office and 
  Other Operations               7       (75)       (48)         56     (0.3%)                   29 
=======================  =========  =========  =========  =========  =========  =========  ======== 
 Total                         240      1,933      2,300       (16)       7.7%        63%     1,449 
 
 

1 Return on average equity for Head Office and Other Operations represents the dilution for the Group.

Appendix II - Performance Management

Exit Quadrant Business Units

-- The table below presents selected financial data for the strategic Exit Quadrant assets including 2012 comparatives to show the run down since the Transform strategy announcement

 
CRD IV RWAs(1)  Balance Sheet  Three Months Ended 
                                    31.03.14 
 
 
                                                                                             Impairment  Net Operating 
                   As at      As at      As at      As at      As at      As at     Income/   (Charge)/     (Expense)/ 
                31.03.14   31.12.13   31.12.12   31.03.14   31.12.13   31.12.12   (Expense)     Release         Income 
Investment         GBPbn      GBPbn      GBPbn      GBPbn      GBPbn      GBPbn        GBPm        GBPm           GBPm 
Bank 
=============  =========  =========  =========  =========  =========  =========  ==========  ==========  ============= 
US 
 Residential 
 Mortgages           0.9        1.1        5.3        0.6        0.5        2.2          27           -             27 
Commercial 
 Mortgages 
 and Real 
 Estate              1.6        2.0        3.1        1.7        2.0        4.0           9           -              9 
Leveraged and 
 Other 
 Loans               9.5        9.7       10.1        5.7        6.0       11.5        (21)           -           (21) 
CLOs and 
 Other 
 Insured 
 Assets              3.6        3.7        5.9       11.1       11.7       16.3          17           -             17 
Structured 
 Credit 
 and Other(2)        1.9        3.8        9.4        4.5        5.3        8.9          10           -             10 
Monoline 
 Derivatives         2.4        2.2        3.1        0.2        0.3        0.6        (16)           -           (16) 
Corporate 
 Derivatives         2.2        1.9        8.3        2.1        2.2        3.6           -           -              - 
=============  =========  =========  =========  =========  =========  =========  ==========  ==========  ============= 
Portfolio 
 Assets             22.1       24.4       45.2       25.9       28.0       47.1          26           -             26 
Pre-CRD IV 
 Rates 
 Portfolio          22.5       22.2       33.9 
=============  =========  =========  ========= 
Total 
 Investment 
 Bank               44.6       46.6       79.1 
 
Corporate 
 Banking 
 European 
 Assets              2.5        3.2        5.0        2.3        2.6        3.9          16        (37)           (21) 
 
Europe RBB 
 assets              8.8        9.0        9.7       20.8       21.3       22.9          24        (36)           (12) 
Total               55.9       58.8       93.8 
 

31 March 2014 compared to 31 December 2013

-- Exit Quadrant income shown on page 16 differs from the income above due to associated litigation matters

-- Investment Bank RWAs decreased by GBP2.0bn to GBP44.6bn, driven by continued asset run down and reduction in averaged modelled RWAs following the sale of Structured Credit assets in Q413. This was partially offset by a revision to the probability of default metrics for wholesale portfolios. RWAs in Corporate Banking and Europe RBB Exit Quadrant portfolios decreased due to continued asset run down

-- Portfolio Assets balance sheet assets decreased GBP2.1bn to GBP25.9bn driven by net sales and paydowns across asset classes. Income of GBP26m was primarily driven by gains relating to US Residential Mortgage, Commercial Mortgages and Real Estate exposures and Structured Credit and Other, partially offset by the net funding cost of Leveraged and Other Loans

-- Corporate Banking Exit Quadrant balance sheet assets in Europe decreased GBP0.3bn to GBP2.3bn driven by reductions in Spain and Portugal

-- Europe RBB Exit Quadrant balance sheet assets decreased GBP0.5bn to GBP20.8bn, reflecting actions taken to reduce assets in line with the strategy to run down exit quadrant assets

1 The table above provides an indication of the CRD IV RWAs that are currently allocated to the Exit Quadrant businesses. RWAs as at 31 December 2013 have been revised to reflect changes to the allocation methodology following the go-live of CRD IV in 2014.

2 Comparative balance sheet amounts have been revised to adopt the offsetting amendments to IAS 32, Financial Instrument; Presentation. Structured Credit and other increased by GBP0.1bn as at 31 December 2013 and GBP0.3bn as at 31 December 2012.

Appendix II - Performance Management

 
Margins and Balances 
                                                  Three Months  Three Months 
                                                         Ended         Ended 
Analysis of Net Interest Income                       31.03.14      31.03.13 
                                                          GBPm          GBPm 
================================================  ============  ============ 
RBB, Barclaycard, Corporate Banking and Wealth 
 and Investment Management Customer Income: 
- Customer assets                                        1,788         1,723 
- Customer liabilities                                     825           786 
================================================  ============  ============ 
Total                                                    2,613         2,509 
RBB, Barclaycard, Corporate Banking and Wealth 
 and Investment Management Non-customer Income: 
- Product structural hedge(1)                              191           220 
- Equity structural hedge(2)                               103            72 
- Other                                                   (22)          (26) 
================================================  ============  ============ 
Total RBB, Barclaycard, Corporate Banking and 
 Wealth and Investment Management Net Interest 
 Income                                                  2,885         2,775 
Investment Bank                                            261            57 
Head Office and Other Operations                          (48)            45 
================================================  ============  ============ 
Group net interest income                                3,098         2,877 
 

-- Customer net interest income for RBB, Barclaycard, Corporate Banking and Wealth and Investment Management increased 4% to GBP2,613m reflecting business growth in UK RBB, Barclaycard and Corporate Banking as net interest margin remained stable. This was partially offset by foreign exchange movements in Africa RBB and the withdrawal from certain business lines in Europe RBB

-- Group net interest income including contributions for the Investment Bank and Head Office and Other Operations increased 8% to GBP3,098m, predominantly due to higher net interest income in UK RBB and the Investment Bank, partially offset by the residual net expense from treasury operations

-- Total contribution to Group net interest income from structured hedges was GBP0.4bn (2013: GBP0.4bn)

1 Product structural hedges convert short term interest margin volatility on product balances (such as non-interest bearing current accounts and managed rate deposits) into a more stable medium term rate and are built on a monthly basis to achieve a targeted maturity profile.

2 Equity structural hedges are in place to manage the volatility in net earnings generated by businesses on the Group's equity, with the impact allocated to businesses in line with their capital usage.

Appendix II - Performance Management

 
Analysis of Net Interest Margin-Quarterly 
 
 
                                                                                                                 Total 
                                                                                            Wealth   RBB, Barclaycard, 
                                          Europe   Africa               Corporate   and Investment           Corporate 
                                 UK RBB      RBB      RBB  Barclaycard    Banking       Management          and Wealth 
Quarter Ended 31.03.14                %        %        %            %          %                %                   % 
=============================  ========  =======  =======  ===========  =========  ===============  ================== 
Customer asset margin              1.24     0.38     3.02         9.50       1.44             0.94                2.24 
Customer liability 
 margin                            0.97     0.55     2.76       (0.29)       0.91             1.01                1.01 
 
Customer generated 
 margin                            1.11     0.42     2.91         8.39       1.12             0.99                1.62 
Non-customer generated 
 margin                            0.21     0.35     0.48       (0.20)       0.12             0.07                0.17 
 
Net interest margin                1.32     0.77     3.39         8.19       1.24             1.06                1.79 
 
Average customer assets 
 (GBPm)                         137,290   36,533   23,151       37,208     66,612           23,292             324,086 
Average customer liabilities 
 (GBPm)                         134,207   13,490   15,751        4,752    100,612           62,181             330,993 
 
Quarter Ended 31.12.13 
=============================  ========  =======  =======  ===========  =========  ===============  ================== 
Customer asset margin              1.27     0.43     3.16         9.19       1.34             0.98                2.20 
Customer liability 
 margin                            0.92     0.38     2.64       (0.27)       0.88             0.97                0.97 
 
Customer generated 
 margin                            1.10     0.42     2.95         8.17       1.06             0.97                1.58 
Non-customer generated 
 margin                            0.22     0.35     0.30       (0.10)       0.07             0.05                0.16 
 
Net interest margin                1.32     0.77     3.25         8.07       1.13             1.02                1.74 
 
Average customer assets 
 (GBPm)                         136,100   37,884   24,854       36,640     66,098           22,765             324,341 
Average customer liabilities 
 (GBPm)                         133,019   13,466   17,014        4,404     98,973           63,114             329,990 
 
Quarter Ended 31.03.13 
=============================  ========  =======  =======  ===========  =========  ===============  ================== 
Customer asset margin              1.10     0.45     2.92         9.49       1.24             0.85                2.12 
Customer liability 
 margin                            0.96     0.42     2.73       (0.35)       1.02             1.02                1.06 
 
Customer generated 
 margin                            1.03     0.44     2.85         8.77       1.11             0.97                1.62 
Non-customer generated 
 margin                            0.25     0.37     0.18       (0.28)       0.12             0.14                0.17 
 
Net interest margin                1.28     0.81     3.03         8.49       1.23             1.11                1.79 
 
Average customer assets 
 (GBPm)                         130,546   40,494   30,451       35,887     66,741           22,221             326,340 
Average customer liabilities 
 (GBPm)                         118,721   14,307   18,925        2,822     93,423           55,642             303,840 
 
 

Appendix III - Consolidated Summary Income Statement and Balance Sheet

 
Consolidated Summary Income Statement 
 
 
                                                 Three Months  Three Months 
                                                        Ended         Ended 
Continuing Operations                                31.03.14      31.03.13 
                                                         GBPm          GBPm 
===============================================  ============  ============ 
Total income net of insurance claims                    6,769         7,483 
Credit impairment charges and other provisions          (548)         (706) 
Net operating income                                    6,221         6,777 
 
Staff costs                                           (2,943)       (3,543) 
Administration and general expenses                   (1,492)       (1,753) 
Operating expenses                                    (4,435)       (5,296) 
 
Profit on disposal of undertakings and 
 share of results of associates and joint 
 ventures                                                  26            54 
Profit before tax                                       1,812         1,535 
Tax                                                     (597)         (491) 
===============================================  ============  ============ 
Profit after tax                                        1,215         1,044 
 
Attributable to: 
===============================================  ============  ============ 
Ordinary equity holders of the parent                     965           839 
Other equity holders                                       49             - 
===============================================  ============  ============ 
Total equity holders                                    1,014           839 
Non-controlling interests                                 201           205 
===============================================  ============  ============ 
Profit after tax                                        1,215         1,044 
 
Earnings per Share from Continuing Operations 
===============================================  ============  ============ 
Basic earnings per ordinary share(1)                     5.9p          6.3p 
 

1 Basic earnings per share is based on profit attributable to ordinary equity holders of the parent and the weighted average number of shares excluding treasury shares, and shares held in employee benefit trusts or held for trading. The total basic weighted average number of shares in issue used in the calculation for the three months to 31 March 2014 was 16,246m shares. The total number of ordinary shares in issue at 31 March 2014 was 16,390m ordinary shares.

Appendix III - Consolidated Summary Income Statement and Balance Sheet

 
Consolidated Summary Balance Sheet(1) 
                                                       As at      As at 
                                                    31.03.14   31.12.13 
Assets                                                  GBPm       GBPm 
=================================================  =========  ========= 
Cash, balances at central banks and items 
 in the course of collection                          56,620     46,969 
Trading portfolio assets                             134,329    133,069 
Financial assets designated at fair value             38,868     38,968 
Derivative financial instruments                     333,413    355,313 
Available for sale financial investments              83,244     91,756 
Loans and advances to banks                           44,198     39,424 
Loans and advances to customers                      462,017    431,553 
Reverse repurchase agreements and other 
 similar secured lending                             187,046    186,779 
Goodwill and intangible assets                         7,752      7,685 
Other assets                                          14,461     14,442 
=================================================  =========  ========= 
Total assets                                       1,361,948  1,345,958 
 
Liabilities 
=================================================  =========  ========= 
Deposits and items in the course of collection 
 due to banks                                         62,345     57,005 
Customer accounts                                    457,400    429,189 
Repurchase agreements and other similar 
 secured borrowing                                   196,072    196,748 
Trading portfolio liabilities                         58,031     53,464 
Financial liabilities designated at fair 
 value                                                64,310     64,796 
Derivative financial instruments                     329,529    352,226 
Debt securities in issue                              89,540     86,693 
Subordinated liabilities                              20,760     21,695 
Other liabilities                                     19,076     20,193 
=================================================  =========  ========= 
Total liabilities                                  1,297,063  1,282,009 
 
Equity 
=================================================  =========  ========= 
Called up share capital and share premium             20,592     19,887 
Other reserves                                           424        249 
Retained earnings                                     33,314     33,186 
=================================================  =========  ========= 
Shareholders' equity attributable to ordinary 
 shareholders of the parent                           54,330     53,322 
Other equity instruments                               2,063      2,063 
=================================================  =========  ========= 
Total equity excluding non-controlling interests      56,393     55,385 
Non-controlling interests                              8,492      8,564 
=================================================  =========  ========= 
Total equity                                          64,885     63,949 
 
Total liabilities and equity                       1,361,948  1,345,958 
 

1 2013 amounts have been revised to adopt the offsetting amendments to IAS 32, Financial Instruments: Presentation. Total assets increased GBP33.7bn with increases of GBP31.0bn for Derivative financial assets, GBP1.6bn for Loans and advances to banks and GBP1.1bn to Loans and advances to customers. A corresponding increase of GBP33.7bn was noted in Total liabilities with increases of GBP31.6bn for Derivative financial liabilities, GBP0.8bn for Deposits and GBP1.3bn for Customer accounts.

Appendix IV - Net Tangible Asset Value per Share

 
Net Tangible Asset Value Per Share 
 
 
 
                                             31.03.14  31.12.13  Variance 
                                                 GBPm      GBPm      GBPm 
===========================================  ========  ========  ======== 
Share capital and share premium                20,592    19,887       705 
Available for sale reserve                        372       148       224 
Cash flow hedging reserve                         557       273       284 
Currency translation reserve                  (1,428)   (1,142)     (286) 
Other reserves and treasury shares                923       970      (47) 
Retained earnings                              33,314    33,186       128 
===========================================  ========  ========  ======== 
Shareholders' equity attributable to 
 ordinary shareholders of the parent           54,330    53,322     1,008 
Goodwill and intangible assets                  7,752     7,685        67 
===========================================  ========  ========  ======== 
Tangible shareholders' equity attributable 
 to ordinary shareholders of the parent        46,578    45,637       941 
===========================================  ========  ========  ======== 
 
                                                    m         m         m 
===========================================  ========  ========  ======== 
Total number of shares in issue                16,390    16,113       277 
 
                                                    p         p         p 
===========================================  ========  ========  ======== 
Net asset value per share                         331       331         - 
Net tangible asset value per share                284       283         1 
 

Net asset value per share of 331p and net tangible asset value per share of 284p were stable as an increase in equity was offset by an increase in shares issued.

The GBP1.0bn increase in tangible shareholders' equity attributable to ordinary shareholders to GBP46.6bn was due to:

-- Share capital and share premium increased GBP0.7bn due to the issuance of shares under employee share schemes

-- The available for sale reserve increased by GBP0.2bn largely due to gains of GBP1.2bn from changes in the fair value of government bonds offset by 0.9bn of losses on the related fair value hedging instruments

-- The cash flow hedging reserve increased GBP0.3bn reflecting increases in the fair value of interest rate swaps held for hedging purposes

-- The currency translation reserve reduced by GBP0.3bn largely due to the strengthening of GBP against USD, EUR, and ZAR

-- Retained earnings increased by GBP0.1bn principally due to profits during the quarter of GBP1.0bn offset by dividends paid of GBP0.6bn

Appendix V - Capital

CRD IV Capital

The new capital requirements regulation and capital requirements directive implemented Basel 3 within the EU (collectively known as CRD IV) on 1 January 2014. This makes the PRA transitional capital ratios the legally binding capital metrics for Barclays going forward. However, rules and guidance are still subject to change as certain aspects of CRD IV are dependent on final technical standards and clarifications to be issued by the EBA and adopted by the European Commission and the PRA. All capital, RWA and leverage calculations reflect Barclays' interpretation of the current rules.

 
Capital Ratios     As at     As at 
============== 
                31.03.14  31.12.13 
==============  ========  ======== 
 
 
Fully Loaded Common Equity Tier 1                          9.6%     9.3% 
PRA Transitional Common Equity Tier 1(1)                   9.6%     9.2% 
PRA Transitional Tier 1                                   11.9%    11.5% 
PRA Transitional Total Capital                            15.4%    15.3% 
 
Capital Resources                                          GBPm     GBPm 
======================================================  =======  ======= 
Shareholders' equity (excluding non controlling 
 interests) per the balance sheet                        56,393   55,385 
 - Less: Other equity instruments (recognised 
  as AT1 capital)                                       (2,063)  (2,063) 
Adjustment to retained earnings for foreseeable 
 dividends                                                (411)    (640) 
 
Minority interests (amount allowed in consolidated 
 CET1)                                                    1,178    1,238 
 
Other regulatory adjustments and deductions: 
Additional value adjustments                            (2,550)  (2,479) 
Goodwill and intangible assets(2)                       (7,692)  (7,618) 
Deferred tax assets that rely on future profitability 
 excluding temporary differences                        (1,123)  (1,045) 
Fair value reserves related to gains or losses 
 on cash flow hedges(2)                                   (555)    (270) 
Negative amounts resulting from the calculation 
 of expected loss amounts                               (2,070)  (2,106) 
Gains or losses on liabilities at fair value 
 resulting from own credit(2)                               512      600 
Other regulatory adjustments                              (170)    (119) 
Direct and indirect holdings by an institution 
 of own CET1 instruments                                   (37)    (496) 
======================================================  =======  ======= 
Fully loaded Common Equity Tier 1 capital                41,412   40,387 
Regulatory adjustments relating to unrealised 
 gains(2)                                                 (395)    (180) 
======================================================  =======  ======= 
PRA Transitional Common Equity Tier 1 capital            41,017   40,207 
 
Additional Tier 1 (AT1) capital 
Capital instruments and related share premium 
 accounts                                                 2,063    2,063 
Qualifying AT1 capital (including minority 
 interests) issued by subsidiaries                        9,752    9,726 
Less instruments issued by subsidiaries subject 
 to phase out                                           (1,847)  (1,849) 
Other regulatory adjustments and deductions                (15)        - 
======================================================  =======  ======= 
Transitional Additional Tier 1 capital                    9,953    9,940 
======================================================  =======  ======= 
PRA Transitional Tier 1 capital                          50,970   50,147 
 
Tier 2 (T2) capital 
Qualifying T2 capital (including minority 
 interests) issued by subsidiaries                       15,780   16,834 
Less instruments issued by subsidiaries subject 
 to phase out                                             (440)    (522) 
Other regulatory adjustments and deductions                 (4)     (12) 
======================================================  =======  ======= 
PRA Transitional Total regulatory capital                66,306   66,447 
 

-- As at 31 March 2014, Barclays' fully loaded Tier 1 capital was GBP43,741m, and the fully loaded Tier 1 ratio was 10.2%. Fully loaded total regulatory capital was GBP62,217m and the fully loaded total capital ratio was 14.5%. The fully-loaded Tier 1 capital and total capital measures are calculated without applying the transitional provisions set out in CRD IV and assessing compliance of AT1 and T2 instruments against the relevant criteria in CRD IV

-- The PRA transitional total capital is based on guidance provided in the December 2013 publication of PS 7/13(3) , reflecting the minimum Capital Requirements Regulation (CRR) transitional path for the grandfathering of existing capital instruments within certain limits

1 The transitional CET1 ratio according to the FSA October 2012 transitional statement would be 11.7%.

   2          The capital impacts of these items are net of tax. 

3 PS 7/13 refers to PRA policy statement PS7/13 on strengthening capital standards published in December 2013.

Appendix V - Capital

 
Movement in fully loaded Common Equity Tier 1 (CET1)  Three Months 
 Capital 
==================================================== 
                                                             Ended 
==================================================== 
                                                          31.03.14 
                                                              GBPm 
====================================================  ============ 
 
 
Opening Common Equity Tier 1 capital                    40,387 
 
Profit for the period                                    1,014 
Movement in own credit(1)                                 (88) 
Movements in dividends                                   (373) 
Retained regulatory capital generated from earnings        553 
 
Movement in reserves - net impact of share awards          208 
Movement in available for sale reserves                    224 
Movement in currency translation reserves                (286) 
Movement in retirement benefits                            173 
Other reserves movements                                   (9) 
======================================================  ====== 
Movement in other qualifying reserves                      310 
 
Movement in regulatory adjustments and deductions: 
Minority interests                                        (60) 
Additional value adjustments                              (71) 
Goodwill and intangible assets(1)                         (74) 
Deferred tax assets that rely on future profitability 
 excluding those arising from temporary differences       (78) 
Negative amounts resulting from the calculation of 
 expected loss amounts                                      36 
Direct and indirect holdings by an institution of own 
 CET1 instruments                                          459 
Other regulatory adjustments                              (51) 
======================================================  ====== 
Closing Common Equity Tier 1 capital                    41,412 
 

-- The fully loaded Common Equity Tier 1 ratio increased to 9.6% (2013: 9.3%) reflecting an increase in Common Equity Tier 1 capital of GBP1.0bn to GBP41.4bn

-- Barclays generated GBP1.0bn capital from profits in the period. After adjusting for own credit and regulatory foreseeable dividends, retained regulatory capital generated from earnings increased Common Equity Tier 1 capital by GBP0.6bn. Other material movements in Common Equity Tier 1 were:

- GBP0.5bn decrease in the deduction for holdings of own Common Equity Tier 1 instruments following further management actions

- GBP0.3bn reduction due to currency movements, primarily due to strengthening of GBP against EUR, USD and ZAR

   -    GBP0.2bn increase due to gains in the available for sale reserve 

- GBP0.2bn increase in the pension reserve following actuarial remeasurements on the UK Retirement Fund. The movement was largely driven by a reduction in the UK inflation rate

-- Transitional total capital decreased by GBP0.1bn to GBP66.3bn on a transitional basis due to the increase in fully loaded CET1 largely being offset by the removal of gains in the available for sale reserves in CET1 and a Tier 2 redemption of dated subordinated liabilities

   1        The capital impacts of these items are net of tax. 

Appendix V - Capital

 
 
Movement in CRD IV RWAs      Credit  Counterparty  Market  Operational   Total 
                                           Credit 
                               Risk          Risk    Risk         Risk    RWAs 
                              GBPbn         GBPbn   GBPbn        GBPbn   GBPbn 
===========================  ======  ============  ======  ===========  ====== 
As at 1 January 2014          253.1          59.1    69.1         54.3   435.6 
Book size                       4.9         (9.2)     1.3            -   (3.0) 
Acquisition and disposals     (1.1)             -       -            -   (1.1) 
Book quality                  (2.0)         (0.8)     1.2            -   (1.6) 
Model updates                   6.1           3.5   (0.2)          2.4    11.8 
Methodology and policy        (9.1)           0.8   (3.1)            -  (11.4) 
Foreign exchange movements    (0.7)             -       -            -   (0.7) 
Other                         (2.5)           2.3       -            -   (0.2) 
===========================  ======  ============  ======  ===========  ====== 
As at 31 March 2014           248.7          55.7    68.3         56.7   429.4 
 

RWAs decreased by GBP6.2bn to GBP429.4bn, driven by:

-- Book size decreased RWAs by GBP3.0bn, primarily driven by risk reductions in the trading book, offset by balance sheet growth in UK RBB and Corporate Banking

-- Acquisitions and disposals decreased RWAs by GBP1.1bn, primarily driven by Exit Quadrant assets

-- Book quality improved, resulting in a RWA reduction of GBP1.6bn, primarily driven by a change in risk profile within the Investment Bank

-- Model updates increased RWAs by GBP11.8bn, driven by a revision of probability of default metrics for wholesale portfolios, including certain Exit Quadrant assets, and the annual operational risk refresh

-- Methodology and policy changes decreased RWAs by GBP11.4bn, primarily driven by changes to the treatment of high quality liquidity assets and refinements in approach relating to the trading book

-- Foreign exchange movements decreased RWAs by GBP0.7bn, primarily driven by the appreciation of GBP against EUR, USD and ZAR

Leverage ratio requirements

-- CRD IV introduces a non-risk based leverage ratio that is intended to act as a supplementary back stop to risk based capital measures. Under CRD IV, banks are required to report their leverage ratio for supervisory review purposes from 2014 and, from 2015, to publish their leverage ratios in Pillar 3 disclosures, with the expectation that a binding Pillar I requirement will be introduced across the EU from 2018

-- Barclays has disclosed an estimated leverage ratio based on current understanding of the requirements and guidance of CRD IV as currently published which is subject to further change as the rules are finalised and fully implemented

-- The PRA has communicated its expectation that Barclays meets a 3% estimated PRA adjusted leverage ratio by June 2014. As at 31 March 2014, Barclays exceeded the PRA's expected leverage ratio and expects to maintain this going forward

Appendix VI - Leverage

 
Estimated CRD IV Leverage 
                                                           IFRS        Leverage           Leverage 
                                                  Balance Sheet        Exposure           Exposure 
                                                 As at 31.03.14  As at 31.03.14  As at 31.12.13(1) 
Leverage Exposure                                         GBPbn           GBPbn              GBPbn 
===============================================  ==============  ==============  ================= 
 
Derivatives 
IFRS derivative financial instruments                       333             333                355 
Additional netting adjustments for derivatives                            (264)              (285) 
Potential Future Exposure on derivatives                                    213                256 
-----------------------------------------------  --------------  --------------  ----------------- 
Total derivatives                                                           282                326 
 
Securities Financing Transactions (SFTs) 
Reverse repurchase agreements and other 
 similar secured lending                                    187             187                187 
Remove IFRS reverse repurchase agreements 
 and other similar secured lending                                        (187)              (187) 
Add leverage exposure measures for SFTs                                      72                 92 
-----------------------------------------------  --------------  --------------  ----------------- 
Total Securities Financing Transactions                                      72                 92 
 
Other assets and adjustments 
Loans and advances and other assets                         842             842                804 
Undrawn commitments                                                         176                179 
Regulatory deductions and other adjustments                                (30)               (22) 
-----------------------------------------------  --------------  --------------  ----------------- 
Total other assets and adjustments                                          988                961 
 
Total exposure                                            1,362           1,342              1,379 
PRA adjustment to CRD IV leverage exposure                                 (16)               (14) 
-----------------------------------------------  --------------  --------------  ----------------- 
PRA adjusted leverage exposure                                            1,326              1,365 
 
 
                                                                       Leverage           Leverage 
                                                                          Ratio              Ratio 
                                                                 As at 31.03.14     As at 31.12.13 
 
CET1 capital                                                               41.4               40.4 
Additional Tier 1 capital                                                   2.3                2.3 
-----------------------------------------------  --------------  --------------  ----------------- 
Tier 1 capital                                                             43.7               42.7 
PRA deductions to CET1 capital                                            (2.2)              (2.2) 
-----------------------------------------------  --------------  --------------  ----------------- 
PRA adjusted Tier 1 capital                                                41.5               40.5 
 
Fully loaded CRD IV leverage ratio                                         3.3%               3.1% 
PRA leverage ratio                                                         3.1%               3.0% 
 
   --      The estimated PRA leverage exposure decreased GBP39bn to GBP1,326bn, primarily driven by: 
   -     GBP17bn reduction in derivative PFE as a result of trade compression and tear ups 

- GBP20bn reduction in the leverage exposure measure for SFTs primarily driven by collateral and netting optimisations

- GBP26bn reduction in derivative PFE as a result of changes to the basis of calculation, principally relating to sold options and mark-to-market resets, reflecting our latest understanding on the application of the CRR rules

   -     Partially offset by a GBP33bn increase in settlement balances since the year end 

-- The leverage exposure calculation reflects Barclays' current understanding of the regulatory requirements and guidance, and their application in the industry. A number of items, including the changes to the basis of the PFE calculation applied in Q114, have been submitted to the EBA for clarification

1 The balance sheet as at 31 December 2013 has been revised to adopt the offsetting amendments to IAS32, Financial Instruments.

Appendix VII - Credit Risk

 
Analysis of Loans and Advances and Impairment 
 
 
                                                                                  CRLs % 
                               Gross  Impairment         L&A Net       Credit   of Gross  Loan Impairment  Loan Loss 
As at 31.03.14                   L&A   Allowance   of Impairment   Risk Loans        L&A       Charges(1)      Rates 
                                GBPm        GBPm            GBPm         GBPm          %             GBPm        bps 
===========================  =======  ==========  ==============  ===========  =========  ===============  ========= 
UK RBB                       139,395       1,314         138,081        2,687        1.9               80         23 
Europe RBB                    37,028         685          36,343        1,903        5.1               49         54 
Africa RBB                    19,203         487          18,716          984        5.1               45         95 
Barclaycard                   37,850       1,934          35,916        2,050        5.4              311        333 
Corporate Banking                 17           3              14            3       17.6                -          - 
Wealth and Investment 
 Management                    2,851          18           2,833           43        1.5                -          - 
===========================  =======  ==========  ==============  ===========  =========  ===============  ========= 
Total retail loans 
 and advances at amortised 
 cost                        236,344       4,441         231,903        7,670        3.2              485         83 
 
Investment Bank(2)           179,616         430         179,186          787        0.4             (25)        (6) 
Corporate Banking             69,029       1,842          67,187        3,475        5.0               78         46 
===========================  =======  ==========  ==============  ===========  =========  ===============  ========= 
- UK                          53,197         377          52,820        1,152        2.2               36         27 
- Europe                       6,015       1,346           4,669        2,158       35.9               41        276 
- Rest of World                9,817         119           9,698          165        1.7                1          4 
===========================  =======  ==========  ==============  ===========  =========  ===============  ========= 
Wealth and Investment 
 Management                   21,240         188          21,052          752        3.5               17         32 
Africa RBB                     5,773         215           5,558          523        9.1               14         98 
Head Office and Other 
 Operations                    1,329           -           1,329            -          -                -          - 
===========================  =======  ==========  ==============  ===========  =========  ===============  ========= 
Total wholesale loans 
 and advances at amortised 
 cost                        276,987       2,675         274,312        5,537        2.0               84         12 
Loans and advances 
 at amortised cost           513,331       7,116         506,215       13,207        2.6              569         45 
 
Traded Loans                   2,966         n/a           2,966 
Loans and advances 
 designated at fair 
 value                        18,896         n/a          18,896 
===========================  =======  ==========  ============== 
Loans and advances 
 held at fair value           21,862         n/a          21,862 
 
Total loans and advances     535,193       7,116         528,077 
 
As at 31.12.13 
===========================  =======  ==========  ==============  ===========  =========  ===============  ========= 
UK RBB                       138,056       1,308         136,748        2,664        1.9              347         25 
Europe RBB                    38,016         660          37,356        1,801        4.7              287         75 
Africa RBB                    19,363         491          18,872        1,026        5.3              259        134 
Barclaycard                   37,468       1,856          35,612        1,992        5.3            1,264        337 
Corporate Banking                488          39             449           45        9.2              (5)      (102) 
Wealth and Investment 
 Management                    2,828          18           2,810           39        1.4                9         32 
===========================  =======  ==========  ==============  ===========  =========  ===============  ========= 
Total retail loans 
 and advances at amortised 
 cost                        236,219       4,372         231,847        7,567        3.2            2,161         91 
 
Investment Bank(2)           147,025         468         146,557          753        0.5              209         14 
Corporate Banking             66,246       1,991          64,255        3,694        5.6              517         78 
===========================  =======  ==========  ==============  ===========  =========  ===============  ========= 
- UK                          51,805         369          51,436        1,175        2.3              173         33 
- Europe                       6,327       1,494           4,833        2,343       37.0              321        507 
- Rest of World                8,114         128           7,986          176        2.2               23         28 
===========================  =======  ==========  ==============  ===========  =========  ===============  ========= 
Wealth and Investment 
 Management                   20,995         192          20,803          704        3.4              112         53 
Africa RBB                     5,875         235           5,640          580        9.9               65        111 
Head Office and Other 
 Operations                    1,875           -           1,875            -          -              (2)       (11) 
===========================  =======  ==========  ==============  ===========  =========  ===============  ========= 
Total wholesale loans 
 and advances at amortised 
 cost                        242,016       2,886         239,130        5,731        2.4              901         37 
Loans and advances 
 at amortised cost           478,235       7,258         470,977       13,298        2.8            3,062         64 
 
Traded Loans                   1,647         n/a           1,647 
Loans and advances 
 designated at fair 
 value                        18,695         n/a          18,695 
===========================  =======  ==========  ============== 
Loans and advances 
 held at fair value           20,342         n/a          20,342 
 
Total loans and advances     498,577       7,258         491,319 
 

1 Excludes impairment charges on available for sale investments and reverse repurchase agreements.

2 Investment Bank gross loans and advances include cash collateral and settlement balances of GBP125,916m as at 31 March 2014 and GBP94,018m as at 31 December 2013. Excluding these balances CRLs as a proportion of gross loans and advances were 1.5% and 1.4% respectively. 2013 amounts in the Investment Bank have been revised to adopt the implementation of IAS 32, Financial Instruments: Presentation. Gross loans and advances at amortised cost have increased by GBP2,713m with no impact on Credit Risk Loans.

Appendix VIII - Other Information

 
Other Information 
 
Results Timetable(1)                                                   Date 
=====================================================================  ============ 
Ex-dividend date                                                       14 May 2014 
Dividend Record date                                                   16 May 2014 
Scrip reference share price set and made available to shareholders(2)  21 May 2014 
Cut off time of 4.30 pm (London time) for the receipt of Mandate 
 Forms or Revocation Forms (as applicable)                             2 June 2014 
Dividend Payment date/first day of dealing in New Shares               23 June 2014 
2014 Interim Results Announcement                                      30 July 2014 
 
 
 
For qualifying US and Canadian resident ADR holders, the first 
 interim dividend of 1p per ordinary share becomes 4p per ADS (representing 
 four shares). The ADR depositary will post the first interim dividend 
 on 23 June 2014 to ADR holders on the record at close of business 
 on 16 May 2014. 
 
 
                                             Three     Three     Three 
                                            Months    Months    Months 
                                             Ended     Ended     Ended     % Change     % Change 
Exchange Rates(3)                         31.03.14  31.12.13  31.03.13  31.12.13(4)  31.03.13(4) 
========================================  ========  ========  ========  ===========  =========== 
Period end - USD/GBP                          1.67      1.65      1.52           1%          10% 
Average - USD/GBP                             1.66      1.62      1.55           2%           7% 
Period end - EUR/GBP                          1.21      1.20      1.18           1%           3% 
Average - EUR/GBP                             1.21      1.19      1.17           2%           3% 
Period end - ZAR/GBP                         17.54     17.37     13.96           1%          26% 
Average - ZAR/GBP                            17.97     16.43     13.87           9%          30% 
 
Share Price Data                                                           31.03.14     31.03.13 
========================================  ========  ========  ========  ===========  =========== 
Barclays PLC (p)                                                             233.40       291.15 
Barclays Africa Group Limited (formerly 
 Absa Group Limited) (ZAR)                                                   149.00       155.00 
 
For further information please contact 
 
 
 
Investor Relations  Media Relations 
==================  =============== 
 
 
Charlie Rozes +44 (0) 20 7116 5752  Giles Croot +44 (0) 20 7116 6132 
 
 
 
 
 
More information on Barclays can be found on our website: www.Barclays.com 
 
 
 
Registered Office 
 
 
1 Churchill Place, London, E14 5HP, United Kingdom. Tel: +44 (0) 
 20 7116 1000. Company number: 48839 
 
 
 
 
 
Registrar 
 
 
The Registrar to Barclays, Aspect House, Spencer Road, Lancing, 
 West Sussex BN99 6DA United Kingdom. 
 
 
Tel: 0871 384 20554(5) from the UK or +44 121 415 7004 from overseas. 
 
 
 
 

1 Note that these announcement dates are provisional and subject to change. Any changes to the Scrip Dividend Programme dates will be made available at Barclays.com/dividends.

2 Scrip reference share price being the average of the closing middle market quotations for ordinary shares, derived from the London Stock Exchange Daily Official List, for the five consecutive business days from Wednesday 14 May 2014 (June 2014 ex-dividend date) to Tuesday 20 May 2014 (inclusive).

3 The average rates shown above are derived from daily spot rates during the year used to convert foreign

currency transactions into GBP for accounting    purposes. 
   4      The change is the impact to GBP reported information. 

5 Calls cost 8p per minute plus network extras. Lines open 8.30am to 5.30pm UK time, Monday to Friday, excluding UK public holidays.

This information is provided by RNS

The company news service from the London Stock Exchange

END

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