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LLOY Lloyds Banking Group Plc

50.92
-0.08 (-0.16%)
19 Apr 2024 - Closed
Delayed by 15 minutes
Share Name Share Symbol Market Type Share ISIN Share Description
Lloyds Banking Group Plc LSE:LLOY London Ordinary Share GB0008706128 ORD 10P
  Price Change % Change Share Price Bid Price Offer Price High Price Low Price Open Price Shares Traded Last Trade
  -0.08 -0.16% 50.92 50.86 50.90 51.08 50.20 50.70 140,525,532 16:35:22
Industry Sector Turnover Profit EPS - Basic PE Ratio Market Cap
Commercial Banks, Nec 23.74B 5.46B 0.0859 5.92 32.33B

Final Results - Part 2 (0515Y)

24/02/2012 7:01am

UK Regulatory


TIDMLLOY

RNS Number : 0515Y

Lloyds Banking Group PLC

24 February 2012

STATUTORY INFORMATION

 
                                                              Page 
Primary statements 
Consolidated income statement                                  163 
Consolidated statement of comprehensive income                 164 
Consolidated balance sheet                                     165 
Consolidated statement of changes in equity                    167 
Consolidated cash flow statement                               169 
 
Notes 
1   Accounting policies, presentation and estimates            170 
2   Segmental analysis                                         174 
3   Other income                                               178 
4   Operating expenses                                         179 
5   Impairment                                                 180 
6   Loss on disposal of businesses in 2010                     180 
7   Taxation                                                   181 
8   Loss per share                                             182 
    Trading and other financial assets at fair value through 
9    profit or loss                                            182 
10  Derivative financial instruments                           183 
11  Loans and advances to customers                            184 
12  Allowance for impairment losses on loans and receivables   184 
13  Securitisations and covered bonds                          185 
14  Debt securities classified as loans and receivables        186 
15  Available-for-sale financial assets                        186 
16  Credit market exposures                                    187 
17  Customer deposits                                          189 
18  Debt securities in issue                                   189 
19  Subordinated liabilities                                   190 
20  Share capital                                              190 
21  Reserves                                                   191 
22  Payment protection insurance                               192 
23  Contingent liabilities and commitments                     193 
24  Capital ratios                                             197 
25  Related party transactions                                 200 
26  Future accounting developments                             202 
27  Other information                                          203 
 

CONSOLIDATED INCOME STATEMENT

 
                                                        2011         2010 
                                           Note  GBP million  GBP million 
 
Interest and similar income                           26,316       29,340 
Interest and similar expense                        (13,618)     (16,794) 
                                                 -----------  ----------- 
Net interest income                                   12,698       12,546 
                                                 -----------  ----------- 
Fee and commission income                              4,935        4,992 
Fee and commission expense                           (1,391)      (1,682) 
                                                 -----------  ----------- 
Net fee and commission income(1)                       3,544        3,310 
Net trading income                                     (368)       15,724 
Insurance premium income                               8,170        8,148 
Other operating income                                 2,768        4,316 
                                                 -----------  ----------- 
Other income                                  3       14,114       31,498 
                                                 -----------  ----------- 
Total income                                          26,812       44,044 
Insurance claims(1)                                  (6,041)     (19,088) 
                                                 -----------  ----------- 
Total income, net of insurance claims                 20,771       24,956 
                                                 -----------  ----------- 
Payment protection insurance provision               (3,200)            - 
Other operating expenses                            (13,050)     (13,270) 
                                                 -----------  ----------- 
Total operating expenses                      4     (16,250)     (13,270) 
                                                 -----------  ----------- 
Trading surplus                                        4,521       11,686 
Impairment                                    5      (8,094)     (10,952) 
Share of results of joint ventures and 
 associates                                               31         (88) 
Loss on disposal of businesses                6            -        (365) 
                                                 -----------  ----------- 
(Loss) profit before tax                             (3,542)          281 
Taxation                                      7          828        (539) 
                                                 -----------  ----------- 
Loss for the year                                    (2,714)        (258) 
                                                 -----------  ----------- 
 
Profit attributable to non-controlling 
 interests                                                73           62 
Loss attributable to equity shareholders             (2,787)        (320) 
                                                 -----------  ----------- 
Loss for the year                                    (2,714)        (258) 
                                                 -----------  ----------- 
 
Basic loss per share                          8       (4.1)p       (0.5)p 
Diluted loss per share                        8       (4.1)p       (0.5)p 
 
 
(1)  See note 3. 
 

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

 
                                                                    2011         2010 
                                                             GBP million  GBP million 
 
Loss for the year                                                (2,714)        (258) 
Other comprehensive income 
Movements in revaluation reserve in respect of 
 available-for-sale financial assets: 
                                                             -----------  ----------- 
    Change in fair value                                           2,603        1,231 
    Income statement transfers in respect of disposals             (343)        (399) 
    Income statement transfers in respect of impairment               80          114 
    Other income statement transfers                               (155)        (110) 
    Taxation                                                       (575)        (343) 
                                                             -----------  ----------- 
                                                                   1,610          493 
Movements in cash flow hedging reserve: 
                                                             -----------  ----------- 
    Effective portion of changes in fair value                       916      (1,048) 
    Net income statement transfers                                    70          932 
    Taxation                                                       (270)           30 
                                                             -----------  ----------- 
                                                                     716         (86) 
Currency translation differences (tax: nil)                         (84)        (129) 
                                                             -----------  ----------- 
Other comprehensive income for the year, net 
 of tax                                                            2,242          278 
                                                             -----------  ----------- 
Total comprehensive income for the year                            (472)           20 
                                                             -----------  ----------- 
 
Total comprehensive income attributable to non-controlling 
 interests                                                            72           57 
Total comprehensive income attributable to equity 
 shareholders                                                      (544)         (37) 
                                                             -----------  ----------- 
Total comprehensive income for the year                            (472)           20 
                                                             -----------  ----------- 
 

CONSOLIDATED BALANCE SHEET

 
                                                            As at         As at 
                                                      31 December   31 December 
                                                             2011          2010 
Assets                                         Note   GBP million   GBP million 
 
Cash and balances at central banks                         60,722        38,115 
Items in course of collection from banks                    1,408         1,368 
Trading and other financial assets at fair 
 value through profit or loss                     9       139,510       156,191 
Derivative financial instruments                 10        66,013        50,777 
Loans and receivables: 
                                                     ------------  ------------ 
    Loans and advances to banks                            32,606        30,272 
    Loans and advances to customers              11       565,638       592,597 
    Debt securities                              14        12,470        25,735 
                                                     ------------  ------------ 
                                                          610,714       648,604 
Available-for-sale financial assets              15        37,406        42,955 
Held-to-maturity investments                                8,098         7,905 
Investment properties                                       6,122         5,997 
Investments in joint ventures and associates                  334           429 
Goodwill                                                    2,016         2,016 
Value of in-force business                                  6,638         7,367 
Other intangible assets                                     3,196         3,496 
Tangible fixed assets                                       7,673         8,190 
Current tax recoverable                                       434           621 
Deferred tax assets                                         4,496         4,164 
Retirement benefit assets                                   1,338           736 
Other assets                                               14,428        12,643 
                                                     ------------  ------------ 
Total assets                                              970,546       991,574 
                                                     ------------  ------------ 
 

CONSOLIDATED BALANCE SHEET

 
                                                               As at         As at 
                                                         31 December   31 December 
                                                                2011          2010 
Equity and liabilities                            Note   GBP million   GBP million 
Liabilities 
Deposits from banks                                           39,810        50,363 
Customer deposits                                   17       413,906       393,633 
Items in course of transmission to banks                         844           802 
Trading and other financial liabilities 
 at fair value through profit or loss                         24,955        26,762 
Derivative financial instruments                    10        58,212        42,158 
Notes in circulation                                           1,145         1,074 
Debt securities in issue                            18       185,059       228,866 
Liabilities arising from insurance contracts 
 and 
 participating investment contracts                           78,991        80,729 
Liabilities arising from non-participating 
 investment contracts                                         49,636        51,363 
Unallocated surplus within insurance businesses                  300           643 
Other liabilities                                             32,041        29,696 
Retirement benefit obligations                                   381           423 
Current tax liabilities                                          103           149 
Deferred tax liabilities                                         314           247 
Other provisions                                               3,166         1,532 
Subordinated liabilities                            19        35,089        36,232 
                                                        ------------  ------------ 
Total liabilities                                            923,952       944,672 
 
Equity 
                                                        ------------  ------------ 
Share capital                                       20         6,881         6,815 
Share premium account                               21        16,541        16,291 
Other reserves                                      21        13,818        11,575 
Retained profits                                    21         8,680        11,380 
                                                        ------------  ------------ 
Shareholders' equity                                          45,920        46,061 
Non-controlling interests                                        674           841 
                                                        ------------  ------------ 
Total equity                                                  46,594        46,902 
                                                        ------------  ------------ 
Total equity and liabilities                                 970,546       991,574 
                                                        ------------  ------------ 
 

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

 
                                      Attributable to equity shareholders 
                              --------------------------------------------------- 
                                     Share                                                 Non- 
                                   capital        Other     Retained                controlling 
                               and premium     reserves      profits        Total     interests        Total 
                               GBP million  GBP million  GBP million  GBP million   GBP million  GBP million 
 
Balance at 1 January 
 2011                               23,106       11,575       11,380       46,061           841       46,902 
Comprehensive income 
(Loss) profit for 
 the period                              -            -      (2,787)      (2,787)            73      (2,714) 
Other comprehensive 
 income 
                              ------------  -----------  -----------  -----------  ------------  ----------- 
Movements in revaluation 
 reserve in respect 
 of available-for-sale 
 financial assets, net 
 of tax                                  -        1,611            -        1,611           (1)        1,610 
Movements in cash 
 flow hedging reserve, 
 net of tax                              -          716            -          716             -          716 
Currency translation 
 differences, net of 
 tax                                     -         (84)            -         (84)             -         (84) 
                              ------------  -----------  -----------  -----------  ------------  ----------- 
Total other comprehensive 
 income                                  -        2,243            -        2,243           (1)        2,242 
                              ------------  -----------  -----------  -----------  ------------  ----------- 
Total comprehensive 
 income                                  -        2,243      (2,787)        (544)            72        (472) 
                              ------------  -----------  -----------  -----------  ------------  ----------- 
Transactions with 
 owners 
                              ------------  -----------  -----------  -----------  ------------  ----------- 
Dividends                                -            -            -            -          (50)         (50) 
Issue of ordinary 
 shares                                316            -            -          316             -          316 
Movement in treasury 
 shares                                  -            -        (276)        (276)             -        (276) 
Value of employee services: 
  Share option schemes                   -            -          125          125             -          125 
  Other employee award 
   schemes                               -            -          238          238             -          238 
Change in non-controlling 
 interests                               -            -            -            -         (189)        (189) 
                              ------------  -----------  -----------  -----------  ------------  ----------- 
Total transactions 
 with owners                           316            -           87          403         (239)          164 
                              ------------  -----------  -----------  -----------  ------------  ----------- 
Balance at 31 December 
 2011                               23,422       13,818        8,680       45,920           674       46,594 
                              ------------  -----------  -----------  -----------  ------------  ----------- 
 

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY (continued)

 
                                      Attributable to equity shareholders 
                              --------------------------------------------------- 
                                     Share                                                 Non- 
                                   capital        Other     Retained                controlling 
                               and premium     reserves      profits        Total     interests        Total 
                               GBP million  GBP million  GBP million  GBP million   GBP million  GBP million 
 
Balance at 1 January 
 2010                               24,944        7,217       11,117       43,278           829       44,107 
Comprehensive income 
(Loss) profit for 
 the period                              -            -        (320)        (320)            62        (258) 
Other comprehensive 
 income 
                              ------------  -----------  -----------  -----------  ------------  ----------- 
Movements in revaluation 
 reserve in respect 
 of available-for-sale 
 financial assets, net 
 of tax                                  -          498            -          498           (5)          493 
Movements in cash 
 flow hedging reserve, 
 net of tax                              -         (86)            -         (86)             -         (86) 
Currency translation 
 differences, net of 
 tax                                     -        (129)            -        (129)             -        (129) 
                              ------------  -----------  -----------  -----------  ------------  ----------- 
Total other comprehensive 
 income                                  -          283            -          283           (5)          278 
                              ------------  -----------  -----------  -----------  ------------  ----------- 
Total comprehensive 
 income                                  -          283        (320)         (37)            57           20 
                              ------------  -----------  -----------  -----------  ------------  ----------- 
Transactions with 
 owners 
                              ------------  -----------  -----------  -----------  ------------  ----------- 
Dividends                                -            -            -            -          (47)         (47) 
Issue of ordinary 
 shares                              2,237            -            -        2,237             -        2,237 
Redemption of preference 
 shares                                 11         (11)            -            -             -            - 
Cancellation of deferred 
 shares                            (4,086)        4,086            -            -             -            - 
Movement in treasury 
 shares                                  -            -           20           20             -           20 
Value of employee services: 
  Share option schemes                   -            -          154          154             -          154 
  Other employee award 
   schemes                               -            -          409          409             -          409 
Change in non-controlling 
 interests                               -            -            -            -             2            2 
                              ------------  -----------  -----------  -----------  ------------  ----------- 
Total transactions 
 with owners                         1,838        4,075          583        2,820          (45)        2,775 
                              ------------  -----------  -----------  -----------  ------------  ----------- 
Balance at 31 December 
 2010                               23,106       11,575       11,380       46,061           841       46,902 
                              ------------  -----------  -----------  -----------  ------------  ----------- 
 

CONSOLIDATED CASH FLOW STATEMENT

 
                                                             2011         2010 
                                                      GBP million  GBP million 
 
(Loss) profit before tax                                  (3,542)          281 
Adjustments for: 
    Change in operating assets                             44,097       31,860 
    Change in operating liabilities                      (19,187)     (45,683) 
    Non-cash and other items                              (1,339)       11,173 
    Tax (paid) received                                     (136)          332 
                                                      -----------  ----------- 
Net cash provided by (used in) operating activities        19,893      (2,037) 
 
Cash flows from investing activities 
                                                      -----------  ----------- 
Purchase of financial assets                             (28,995)     (46,890) 
Proceeds from sale and maturity of financial 
 assets                                                    36,523       45,999 
Purchase of fixed assets                                  (3,095)      (3,216) 
Proceeds from sale of fixed assets                          2,214        1,354 
Acquisition of businesses, net of cash acquired              (13)         (73) 
Disposal of businesses, net of cash disposed                  298          428 
                                                      -----------  ----------- 
Net cash provided by (used in) investing activities         6,932      (2,398) 
 
Cash flows from financing activities 
                                                      -----------  ----------- 
Dividends paid to non-controlling interests                  (50)         (47) 
Interest paid on subordinated liabilities                 (2,126)      (1,942) 
Proceeds from issue of subordinated liabilities                 -        3,237 
Repayment of subordinated liabilities                     (1,074)        (684) 
Change in non-controlling interests                             8            2 
                                                      -----------  ----------- 
Net cash (used in) provided by financing activities       (3,242)          566 
Effects of exchange rate changes on cash and 
 cash equivalents                                               6          479 
                                                      -----------  ----------- 
Change in cash and cash equivalents                        23,589      (3,390) 
Cash and cash equivalents at beginning of year             62,300       65,690 
                                                      -----------  ----------- 
Cash and cash equivalents at end of year                   85,889       62,300 
                                                      -----------  ----------- 
 

Cash and cash equivalents comprise cash and balances at central banks (excluding mandatory deposits) and amounts due from banks with a maturity of less than three months.

   1.       Accounting policies, presentation and estimates 

These financial statements as at and for the year to 31 December 2011 have been prepared in accordance with the Listing Rules of the Financial Services Authority (FSA) relating to Preliminary Results. They do not include all of the information required for full annual financial statements. Copies of the 2011 annual report and accounts will be published on the Group's website and will be available upon request from Investor Relations, Lloyds Banking Group plc, 25 Gresham Street, London EC2V 7HN, in March 2012.

The British Bankers' Association's Code for Financial Reporting Disclosure (the Disclosure Code) sets out disclosure principles together with supporting guidance in respect of the financial statements of UK banks. The Group has adopted the Disclosure Code and these financial statements have been prepared in compliance with the Disclosure Code's principles. Terminology used in these financial statements is consistent with that used in the Group's annual report and accounts where a glossary of terms can be found.

The directors consider that it is appropriate to continue to adopt the going concern basis in preparing the Group's financial statements. In reaching this assessment, the directors have considered projections for the Group's capital and funding position and have had regard to the factors set out in Principal risks and uncertainties: Liquidity and funding on page 110.

In previous years the Group has included annual management charges on non-participating investment contracts within insurance claims. In light of developing industry practice, these amounts (2011: GBP606 million; 2010: GBP577 million) are now included within net fee and commission income.

Accounting policies

The accounting policies are consistent with those applied by the Group in its 2010 annual report and accounts.

Critical accounting estimates and judgements

The preparation of the Group's financial statements requires management to make judgements, estimates and assumptions that impact the application of accounting policies and the reported amounts of assets, liabilities, income and expenses. Due to the inherent uncertainty in making estimates, actual results reported in future periods may include amounts which differ from those estimates. Estimates, judgements and assumptions are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. Save for the estimates detailed below relating to payment protection insurance and German insurance business litigation, there have been no significant changes in the basis upon which estimates have been determined, compared to that applied at 31 December 2010.

   1.      Accounting policies, presentation and estimates (continued) 

Payment protection insurance

The Group has charged a provision of GBP3,200 million in respect of payment protection insurance (PPI) policies as a result of discussions with the FSA and a judgment handed down by the UK High Court (see note 22 for more information). The provision represents management's best estimate of the anticipated costs of related customer contact and/or redress, including administration expenses. However, there are still a number of uncertainties as to the eventual costs from any such contact and/or redress given the inherent difficulties in assessing the impact of detailed implementation of the FSA Policy Statement of 10 August 2010 for all PPI complaints, uncertainties around the ultimate emergence period for complaints, the availability of supporting evidence and the activities of claims management companies, all of which will significantly affect complaints volumes, uphold rates and redress costs.

The provision requires significant judgement by management in determining appropriate assumptions, which include the level of complaints, uphold rates, proactive contact and response rates, Financial Ombudsman Service referral and uphold rates as well as redress costs for each of the many different populations of customers identified by the Group in its analyses used to determine the best estimate of the anticipated costs of redress. If the level of complaints was one percentage point higher (lower) than estimated for all policies open within the last six years then the provision made in 2011 would have increased (decreased) by approximately GBP70 million. There are a large number of inter-dependent assumptions under-pinning the provision; this sensitivity assumes that all assumptions, other than the level of complaints, remain constant.

The Group will re-evaluate the assumptions underlying its analysis at each reporting date as more information becomes available. As noted above, there is inherent uncertainty in making estimates; actual results in future periods may differ from the amount provided.

Provision in relation to German insurance business litigation

Clerical Medical Investment Group Limited (CMIG) has received a number of claims in the German courts, relating to policies issued by CMIG but sold by independent intermediaries in Germany, principally during the late 1990's and early 2000's. CMIG's strategy includes defending claims robustly and appealing against adverse judgments. The ultimate financial effect, which could be significant, will only be known once all relevant claims have been resolved. The Group has charged a provision of GBP175 million (see note 23 for more information). Management believes this represents the most appropriate estimate of the financial impact, based upon a series of assumptions, including the number of claims received, the proportion upheld, and resulting legal and administration costs.

This provision requires significant judgement by management in determining appropriate assumptions, including the number of claims received, the proportion upheld, and resulting legal and administration costs. Assuming that all other assumptions remain unchanged, if in the longer term the level of claims was ten percentage points higher (lower) than estimated then the cost would increase (decrease) by approximately GBP3 million; and if uphold rates were ten percentage points higher (lower) than estimated then the cost would increase (decrease) by approximately GBP13 million.

The Group will re-evaluate the assumptions underlying its analysis at each reporting date as more information becomes available. As noted above, there is inherent uncertainty in making estimates; actual results in future periods may differ from the amount provided.

   1.      Accounting policies, presentation and estimates(continued) 

Recoverability of deferred tax assets

At 31 December 2011 the Group carried deferred tax assets on its balance sheet of GBP4,496 million (2010: GBP4,164 million) and deferred tax liabilities of GBP314 million (2010: GBP247 million). This presentation takes into account the ability of the Group to net deferred tax assets and liabilities only where there is a legally enforceable right of offset. The largest category of deferred tax asset before netting relates to tax losses carried forward.

The recoverability of the Group's deferred tax assets in respect of carry forward losses is based on an assessment of future levels of taxable profit expected to arise that can be offset against these losses. The Group's expectations as to the level of future taxable profits take into account the Group's long--term financial and strategic plans, and anticipated future tax adjusting items.

In making this assessment account is taken of business plans, the five year board approved operating plan and the following future risk factors:

   --    The expected future economic outlook as set out in the Group Chief Executive's statement; 
   --    The retail banking business disposal as required by the European Commission; and 
   --    Future regulatory change. 

The Group's deferred tax asset includes GBP5,862 million (2010 GBP6,572 million) in respect of trading losses carried forward. The tax losses have arisen in individual legal entities and will be used as future taxable profits arise in those legal entities, though substantially all of the unused tax losses for which a deferred tax asset has been recognised arise in Bank of Scotland plc and Lloyds TSB Bank plc. The deferred tax asset will be utilised over different time periods in each of the entities in which the tax losses arise. The Group's assessment is that these tax losses will be fully used within eight years.

Under current UK tax law there is no expiry date for unused tax losses.

Deferred tax assets totalling GBP1,288 million (2010: GBP685 million) have not been recognised in respect of certain capital losses carried forward, trading losses carried forward (mainly in certain overseas companies) and unrelieved foreign tax credits as there are no predicted future capital or taxable profits against which these losses can be recognised.

New accounting pronouncements

The Group has adopted the following new standards and amendments to standards which became effective for financial years beginning on or after 1 January 2011. None of these standards or amendments to standards have had a material impact on these financial statements.

(i) Amendment to IAS 32 Financial Instruments: Presentation - 'Classification of Rights Issues'. Requires rights issues denominated in a currency other than the functional currency of the issuer to be classified as equity regardless of the currency in which the exercise price is denominated.

(ii) IFRIC 19 Extinguishing Financial Liabilities with Equity Instruments. Clarifies that when an entity renegotiates the terms of its debt with the result that the liability is extinguished by the debtor issuing its own equity instruments to the creditor, a gain or loss is recognised in the income statement representing the difference between the carrying value of the financial liability and the fair value of the equity instruments issued; the fair value of the financial liability is used to measure the gain or loss where the fair value of the equity instruments cannot be reliably measured.

   1.      Accounting policies, presentation and estimates(continued) 

(iii) Improvements to IFRSs (issued May 2010). Amends IFRS 7 Financial Instruments: Disclosure to require further disclosures in respect of collateral held by the Group as security for financial assets and sets out minor amendments to other standards as part of the annual improvements process.

(iv) Amendment to IFRIC 14 Prepayments of a Minimum Funding Requirement. Applies when an entity is subject to minimum funding requirements and makes an early payment of contributions to cover those requirements and permits such an entity to treat the benefit of such an early payment as an asset.

(v) IAS 24 Related Party Disclosures (Revised). Simplifies the definition of a related party and provides a partial exemption from the requirement to disclose transactions and outstanding balances with the government and government-related entities. The Group has taken advantage of an exemption in respect of government and government-related transactions that permits an entity to disclose only transactions that are individually or collectively significant. Details of related party transactions are disclosed in note 25.

Details of those IFRS pronouncements which will be relevant to the Group but which were not effective at 31 December 2011 and which have not been applied in preparing these financial statements are given in note 26.

   2.      Segmental analysis 

Lloyds Banking Group provides a wide range of banking and financial services in the UK and in certain locations overseas.

The Group Executive Committee (GEC) has been determined to be the chief operating decision maker for the Group. The Group's operating segments reflect its organisational and management structures. GEC reviews the Group's internal reporting based around these segments in order to assess performance and allocate resources. This assessment includes a consideration of each segment's net interest revenue and consequently the total interest income and expense for all reportable segments is presented on a net basis. The segments are differentiated by the type of products provided, by whether the customers are individuals or corporate entities and by the geographical location of the customer.

The segmental results and comparatives are presented on a combined businesses basis, the basis reviewed by the chief operating decision maker; during the year ended 31 December 2011 the chief operating decision maker has commenced reviewing the results of the Group's Commercial business separately to the Wholesale segment. As a consequence, the Group's activities are now organised into five financial reporting segments: Retail, Wholesale, Commercial, Wealth and International, and Insurance.

During the third quarter of 2011, the Group implemented a new approach to its allocation methodologies for funding costs and capital that ensures that the cost of funding is more fully reflected in each segment's results. The new methodology is designed to ensure that funding costs are allocated to the segments and that the allocation is more directly related to the size and behavioural duration of asset portfolios, with a similar approach applied to recognise the value to the business from the Group's growing deposit base. Comparative figures have been restated. The impact of this restatement was to reduce 2010 net interest income and profit before tax in Retail by GBP730 million, in Wholesale by GBP404 million, in Commercial by GBP48 million and in Wealth and International by GBP126 million; and to increase 2010 net interest income and profit before tax in Insurance by GBP224 million, in Group Operations by GBP11 million and in Central items by GBP1,073 million.

Retail offers a broad range of retail financial service products in the UK, including current accounts, savings, personal loans, credit cards and mortgages. It is also a major general insurance and bancassurance distributor, selling a wide range of long-term savings, investment and general insurance products.

The Wholesale division serves businesses with turnover above GBP15 million with a range of propositions segmented according to customer need. The division comprises Wholesale Banking and Markets, Wholesale Business Support Unit and Asset Finance.

Commercial serves in excess of a million small and medium-sized enterprises and community organisations with a turnover of up to GBP15 million. Customers extend from start-up enterprises to established corporations, and are supported with a range of propositions aligned to customer needs. Commercial comprises Commercial Banking and Commercial Finance, the invoice discounting and factoring business.

Wealth and International was created to give increased focus and momentum to the Group's private banking and asset management activities and to closely co-ordinate the management of its international businesses. Wealth comprises the Group's private banking, wealth and asset management businesses in the UK and overseas. International comprises corporate, commercial, asset finance and retail businesses, principally in Australia and Continental Europe.

Insurance provides long-term savings, investment and protection products distributed through bancassurance, intermediary and direct channels in the UK. It is also a distributor of home insurance in the UK with products sold through the retail branch network, direct channels and strategic corporate partners. The business consists of Life, Pensions and Investments UK; Life Pensions and Investments Europe; and General Insurance.

   2.       Segmental analysis (continued) 

Other includes the costs of managing the Group's technology platforms, branch and head office property estate, operations (including payments, banking operations and collections) and procurement services, the costs of which are predominantly recharged to the other divisions. It also reflects other items not recharged to the divisions, including hedge ineffectiveness, UK bank levy, Financial Services Compensation Scheme costs, gains on liability management, volatile items such as hedge accounting managed centrally, and other gains from the structural hedging of interest rate risk.

Inter-segment services are generally recharged at cost, with the exception of the internal commission arrangements between the UK branch and other distribution networks and the insurance product manufacturing businesses within the Group, where a profit margin is also charged. Inter-segment lending and deposits are generally entered into at market rates, except that non-interest bearing balances are priced at a rate that reflects the external yield that could be earned on such funds. For the majority of those derivative contracts entered into by business units for risk management purposes, the business unit recognises the net interest income or expense on an accrual accounting basis and transfers the remainder of the fair value of the swap to the central group segment where the resulting accounting volatility is managed where possible through the establishment of hedge accounting relationships. Any change in fair value of the hedged instrument attributable to the hedged risk is also recorded within the central group segment. This allocation of the fair value of the swap and change in fair value of the hedged instrument attributable to the hedged risk avoids accounting asymmetry in segmental results and records volatility in the central group segment where it is managed.

 
                                                       Effects 
                                                  of liability 
                                                   management,            Profit 
                                   Net                volatile            (loss)              Inter- 
                              interest    Other      items and    Total   before  External   segment 
2011                            income   income    asset sales   income      tax   revenue   revenue 
                                  GBPm     GBPm           GBPm     GBPm     GBPm      GBPm      GBPm 
 
Retail                           7,497    1,649             48    9,194    3,636    12,267   (3,073) 
Wholesale                        2,139    3,335        (1,415)    4,059      828     2,895     1,164 
Commercial                       1,251      446              -    1,697      499     1,263       434 
Wealth and International           828    1,197              -    2,025  (3,936)     2,144     (119) 
Insurance                         (67)    2,687              -    2,620    1,422     3,253     (633) 
Other                              585      (7)          1,293    1,871      236     (356)     2,227 
                           -----------  -------  -------------  -------  -------  --------  -------- 
Group - combined 
 businesses basis               12,233    9,307           (74)   21,466    2,685    21,466         - 
                                                                                  --------  -------- 
Insurance grossing 
 adjustment                        336    5,530              -    5,866        - 
Integration, 
 simplification 
 and EC mandated 
 retail business 
 disposal                            -        -              -        -  (1,452) 
Volatility arising 
 in insurance 
 businesses                         19    (857)              -    (838)    (838) 
Fair value unwind                (710)    1,028              -      318        - 
Effects of liability 
 management, volatile 
 items and asset 
 sales                             820    (894)             74        -        - 
Amortisation 
 of purchased 
 intangibles                         -        -              -        -    (562) 
Payment protection 
 insurance provision                 -        -              -        -  (3,200) 
Provision in 
 relation to German 
 insurance business 
 litigation                          -        -              -        -    (175) 
                                                 ------------- 
Group - statutory               12,698   14,114              -   26,812  (3,542) 
                           -----------  -------  -------------  -------  ------- 
 
   2.       Segmental analysis (continued) 
 
                                                    Effects 
                                                         of 
                                                  liability 
                                                management, 
                                                   volatile            Profit 
                                 Net                  items            (loss)              Inter- 
                            interest    Other     and asset    Total   before  External   segment 
                              income   income         sales   income      tax   revenue   revenue 
                                GBPm     GBPm          GBPm     GBPm     GBPm      GBPm      GBPm 
 
Retail                         8,648    1,607             -   10,255    3,986    13,603   (3,348) 
Wholesale                      2,847    3,974         (295)    6,526    2,514     3,911     2,615 
Commercial                     1,127      457             -    1,584      291     1,378       206 
Wealth and International       1,050    1,123            37    2,210  (4,950)     3,000     (790) 
Insurance                       (39)    2,799            15    2,775    1,326     3,180     (405) 
Other                            510     (24)           150      636    (955)   (1,086)     1,722 
                           ---------  -------  ------------  -------  -------  --------  -------- 
Group - combined 
 businesses basis             14,143    9,936          (93)   23,986    2,212    23,986         - 
Insurance grossing 
 adjustment                    (949)   19,739             -   18,790        - 
Integration 
 costs                             -        -             -        -  (1,653) 
Volatility arising 
 in insurance 
 businesses                     (26)      332             -      306      306 
Fair value unwind              (301)    1,263             -      962        - 
Effects of liability 
 management, volatile 
 items and asset 
 sales                         (321)      228            93        -        - 
Amortisation 
 of purchased 
 intangibles                       -        -             -        -    (629) 
Pension curtailment 
 gain                              -        -             -        -      910 
Customer goodwill 
 payments provision                -        -             -        -    (500) 
Loss on disposal 
 of businesses                     -        -             -        -    (365) 
                                               ------------ 
Group - statutory             12,546   31,498             -   44,044      281 
                           ---------  -------  ------------  -------  ------- 
 
   2.       Segmental analysis (continued) 
 
                                                                  As at           As at 
                                                            31 December     31 December 
Segment external assets                                            2011         2010(1) 
                                                                   GBPm            GBPm 
 
Retail                                                          356,295         369,170 
Wholesale                                                       320,435         327,055 
Commercial                                                       28,998          28,938 
Wealth and International                                         74,623          85,508 
Insurance                                                       140,754         143,300 
Other                                                            49,441          37,603 
                                                             ----------      ---------- 
Total Group                                                     970,546         991,574 
                                                             ----------      ---------- 
 
Segment customer deposits 
Retail                                                          247,088         235,591 
Wholesale                                                        91,357          92,951 
Commercial                                                       32,107          31,311 
Wealth and International                                         42,019          32,784 
Other                                                             1,335             996 
                                                             ----------      ---------- 
Total Group                                                     413,906         393,633 
                                                             ----------      ---------- 
 
Segment external liabilities 
Retail                                                          279,162         275,945 
Wholesale                                                       259,209         289,257 
Commercial                                                       32,723          31,952 
Wealth and International                                         75,791          65,658 
Insurance                                                       129,350         132,133 
Other                                                           147,717         149,727 
                                                             ----------      ---------- 
Total Group                                                     923,952         944,672 
                                                             ----------      ---------- 
 
 (1)   Segment total assets as at 31 December 2010 have been restated 
        to reflect the reclassification of certain central adjustments 
 
 
   3.       Other income 
 
                                       2011     2010 
                                       GBPm     GBPm 
 
Fee and commission income: 
                                    -------  ------- 
    Current account fees              1,053    1,086 
    Credit and debit card fees          877      812 
    Other fees and commissions(1)     3,005    3,094 
                                    -------  ------- 
                                      4,935    4,992 
Fee and commission expense          (1,391)  (1,682) 
                                    -------  ------- 
Net fee and commission income         3,544    3,310 
Net trading income                    (368)   15,724 
Insurance premium income              8,170    8,148 
                                    -------  ------- 
Liability management gains(2)           599      423 
Other                                 2,169    3,893 
                                    -------  ------- 
Other operating income                2,768    4,316 
                                    -------  ------- 
Total other income                   14,114   31,498 
                                    -------  ------- 
 
 
(1)  In previous years the Group has included annual management charges 
      on non-participating investment contracts within insurance claims. 
      In light of developing industry practice, these amounts (2011: 
      GBP606 million; 2010: GBP577 million) are now included within net 
      fee and commission income. 
(2)  During December 2011, the Group completed the exchange of certain 
      subordinated debt securities issued by Lloyds TSB Bank plc and 
      HBOS plc for new subordinated debt securities issued by Lloyds 
      TSB Bank plc by undertaking an exchange offer on certain securities 
      which were eligible for call before 31 December 2012. This exchange 
      resulted in a gain on extinguishment of the existing securities 
      of GBP599 million being the difference between the carrying amount 
      of the securities extinguished and the fair value of the new securities 
      issued together with related fees and costs. 
 
      As part of the exchange, the Group announced that all decisions 
      to exercise calls on those original securities that remained outstanding 
      following the exchange offer would be made with reference to the 
      prevailing regulatory, economic and market conditions at the time. 
      These securities will not, therefore, be called at their first 
      available call date which will lead to coupons continuing to be 
      being paid until possibly the final redemption date of the securities. 
      Consequently, the Group is required to adjust the carrying amount 
      of these securities to reflect the revised estimated cash flows 
      over their revised life and to recognise this change in carrying 
      value in interest expense. Included within net interest income 
      is a credit of GBP570 million in respect of the securities that 
      remained outstanding following the exchange offer. In December 
      2011, the Group decided to defer payment of non-mandatory coupons 
      on certain securities and, instead, settle them using an Alternative 
      Coupon Satisfaction Mechanism (ACSM) on their contractual terms. 
      This change in expected cashflows resulted in a gain of GBP126 
      million in net interest income from the recalculation of the carrying 
      value of these securities. 
 
      On 18 February 2010, as part of the Group's recapitalisation and 
      exit from its proposed participation in the Government Asset Protection 
      Scheme, Lloyds Banking Group plc issued 3,141 million ordinary 
      shares in exchange for certain existing preference shares and preferred 
      securities. This exchange resulted in a gain of GBP85 million. 
      During March 2010 the Group entered into a bilateral exchange, 
      under which certain Enhanced Capital Notes denominated in Japanese 
      yen were exchanged for an issue of new Enhanced Capital Notes denominated 
      in US dollars; the securities subject to the exchange were cancelled 
      and a profit of GBP20 million arose. In addition, during May and 
      June 2010 the Group completed the exchange of a number of outstanding 
      capital securities issued by Lloyds Banking Group plc and certain 
      of its subsidiaries for ordinary shares in Lloyds Banking Group 
      plc, generating additional core tier 1 capital for the Group. The 
      securities subject to exchange were cancelled, generating a total 
      profit of GBP318 million for the Group. 
 
   4.       Operating expenses 
 
                                                            2011  2010(1) 
                                                            GBPm     GBPm 
 
Administrative expenses 
Staff costs: 
                                                          ------  ------- 
    Salaries                                               3,784    3,787 
    Performance-based compensation                           361      533 
    Social security costs                                    432      396 
    Pensions and other post-retirement benefit schemes: 
  Net curtailment (gains) losses(2)                            -    (910) 
  Other                                                      401      628 
                                                          ------  ------- 
                                                             401    (282) 
    Restructuring costs                                      124      119 
    Other staff costs                                      1,064    1,069 
                                                          ------  ------- 
                                                           6,166    5,622 
Premises and equipment: 
                                                          ------  ------- 
    Rent and rates                                           547      602 
    Hire of equipment                                         22       18 
    Repairs and maintenance                                  188      199 
    Other                                                    294      358 
                                                          ------  ------- 
                                                           1,051    1,177 
Other expenses: 
                                                          ------  ------- 
    Communications and data processing                       954    1,126 
    Advertising and promotion                                398      362 
    Professional fees                                        576      742 
    Customer goodwill payments provision                       -      500 
    Provision in relation to German insurance business 
     litigation                                              175        - 
    Financial services compensation scheme management 
     expenses levy                                           179       46 
    UK bank levy                                             189        - 
    Other                                                  1,122    1,061 
                                                          ------  ------- 
                                                           3,593    3,837 
                                                          ------ 
                                                          10,810   10,636 
Depreciation and amortisation                              2,175    2,432 
Impairment of tangible fixed assets(3)                        65      202 
                                                          ------  ------- 
Total operating expenses, excluding payment protection 
 insurance provision                                      13,050   13,270 
Payment protection insurance provision (note 
 22)                                                       3,200        - 
                                                          ------ 
Total operating expenses                                  16,250   13,270 
                                                          ------  ------- 
 
 
(1)  During 2011, the Group has reviewed the analysis of certain cost 
      items and as a result has reclassified certain items of expenditure; 
      comparatives for 2010 have been restated accordingly. 
(2)  Following changes by the Group to the terms of its UK defined benefit 
      pension schemes in 2010, all future increases to pensionable salary 
      are capped each year at the lower of: Retail Prices Index inflation; 
      each employee's actual percentage increase in pay; and 2 per cent 
      of pensionable pay. In addition to this, during the second half 
      of 2010 there was a change in commutation factors in certain defined 
      benefit schemes. These changes led to a net curtailment gain of 
      GBP910 million recognised in the income statement in 2010. 
(3)  GBP65 million (2010: GBP52 million) of the impairment of tangible 
      fixed assets related to integration activities. 
 
   4.       Operating expenses (continued) 

Performance-based compensation

The table below analyses the Group's performance-based compensation costs (excluding branch-based sales incentives) between those relating to the current performance year and those relating to earlier years.

 
                                                           2011  2010 
                                                           GBPm  GBPm 
 
Performance-based compensation expense comprises: 
    Awards made in respect of the year ended 31 December    363   505 
    Awards made in respect of earlier years                 (2)    28 
                                                           ----  ---- 
                                                            361   533 
                                                           ----  ---- 
Performance-based compensation expense deferred 
 until later years comprises: 
    Awards made in respect of the year ended 31 December     43    39 
    Awards made in respect of earlier years                  29    39 
                                                           ----  ---- 
                                                             72    78 
                                                           ----  ---- 
 

Performance-based awards expensed in 2011 include cash awards amounting to GBP160 million (2010: GBP163 million).

   5.       Impairment 
 
                                                           2011    2010 
                                                           GBPm    GBPm 
 
Impairment losses on loans and receivables: 
                                                          -----  ------ 
    Loans and advances to banks                               -    (13) 
    Loans and advances to customers                       8,020  10,727 
    Debt securities classified as loans and receivables      49      57 
                                                          -----  ------ 
Impairment losses on loans and receivables (note 
 12)                                                      8,069  10,771 
Impairment of available-for-sale financial assets            80     106 
Other credit risk provisions                               (55)      75 
                                                          -----  ------ 
Total impairment charged to the income statement          8,094  10,952 
                                                          -----  ------ 
 
   6.       Loss on disposal of businesses in 2010 

In 2010, the Group reached agreement to dispose of its interests in two wholly-owned subsidiary companies through which an oil drilling rig construction business acquired through a previous lending relationship operated; the sale was completed in January 2011. These companies, which had gross assets of GBP860 million, were sold to Seadrill Limited; a loss of GBP365 million arose on disposal, which was recognised in the year ended 31 December 2010.

   7.       Taxation 

A reconciliation of the tax credit (charge) that would result from applying the standard UK corporation tax rate to the (loss) profit before tax, to the actual tax credit (charge), is given below:

 
                                                        2011   2010 
                                                        GBPm   GBPm 
 
(Loss) profit before tax                             (3,542)    281 
                                                     -------  ----- 
 
Tax credit (charge) thereon at UK corporation 
 tax rate of 26.5 per cent 
 (2010: 28 per cent)                                     939   (79) 
Factors affecting tax credit (charge): 
UK corporation tax rate change                         (404)  (137) 
Disallowed and non-taxable items                         238      5 
Overseas tax rate differences                             17    134 
Gains exempted or covered by capital losses              106     65 
Policyholder interests                                    53  (227) 
Tax losses where no deferred tax recognised            (261)  (487) 
Deferred tax on losses not previously recognised         332      - 
Adjustments in respect of previous years               (206)    218 
Effect of results of joint ventures and associates         8   (25) 
Other items                                                6    (6) 
                                                     -------  ----- 
Tax credit (charge)                                      828  (539) 
                                                     -------  ----- 
 

On 23 March 2011, the Government announced that the corporation tax rate applicable from 1 April 2011 would be 26 per cent. This change passed into legislation on 29 March 2011. The enacted reduction in the main rate of corporation tax from 28 per cent to 27 per cent with effect from 1 April 2011 had been incorporated in the Group's deferred tax calculations as at 31 December 2010. In addition, the Finance Act 2011, which passed into law on 19 July 2011, included legislation to reduce the main rate of corporation tax from 26 per cent to 25 per cent with effect from 1 April 2012. The change in the main rate of corporation tax from 27 per cent to 25 per cent has resulted in a reduction in the Group's net deferred tax asset at 31 December 2011 of GBP394 million, comprising the GBP404 million charge included in the income statement and a GBP10 million credit included in equity.

The proposed further reductions in the rate of corporation tax by 1 per cent per annum to 23 per cent by 1 April 2014 are expected to be enacted separately each year. The effect of these further changes upon the Group's deferred tax balances and leasing business cannot be reliably quantified at this stage.

   8.       Loss per share 
 
                                                       2011       2010 
 
Basic 
Loss attributable to equity shareholders        GBP(2,787)m  GBP(320)m 
Weighted average number of ordinary shares in 
 issue                                              68,470m    67,117m 
Loss per share                                       (4.1)p     (0.5)p 
 
Fully diluted 
Loss attributable to equity shareholders        GBP(2,787)m  GBP(320)m 
Weighted average number of ordinary shares in 
 issue                                              68,470m    67,117m 
Loss per share                                       (4.1)p     (0.5)p 
 
   9.       Trading and other financial assets at fair value through profit or loss 
 
                                                      2011     2010 
                                                      GBPm     GBPm 
 
Trading assets                                      18,056   23,707 
 
Other financial assets at fair value through 
 profit or loss: 
                                                   -------  ------- 
    Loans and advances to customers                    124      325 
    Debt securities                                 45,593   41,946 
    Equity shares                                   75,737   90,213 
                                                   -------  ------- 
                                                   121,454  132,484 
                                                   -------  ------- 
Total trading and other financial assets at fair 
 value through profit or loss                      139,510  156,191 
                                                   -------  ------- 
 

Included in the above is GBP118,890 million (31 December 2010: GBP129,702 million) of assets relating to the insurance businesses.

   10.     Derivative financial instruments 
 
                                            2011                         2010 
                                 ---------------------------  --------------------------- 
                                 Fair value       Fair value  Fair value       Fair value 
                                  of assets   of liabilities   of assets   of liabilities 
                                       GBPm             GBPm        GBPm             GBPm 
 
Hedging 
Derivatives designated as fair 
 value hedges                         7,428            1,547       4,972            1,235 
Derivatives designated as cash 
 flow hedges                          5,422            5,698       2,432            3,163 
Derivatives designated as net 
 investment hedges                        -                1           2                - 
                                 ----------  ---------------  ----------  --------------- 
                                     12,850            7,246       7,406            4,398 
                                 ----------  ---------------  ----------  --------------- 
Trading and other 
Exchange rate contracts               6,650            5,423       8,811            4,551 
Interest rate contracts              43,086           44,031      31,131           31,670 
Credit derivatives                      238              328         256              207 
Embedded equity conversion 
 feature                              1,172                -       1,177                - 
Equity and other contracts            2,017            1,184       1,996            1,332 
                                 ----------  ---------------  ----------  --------------- 
                                     53,163           50,966      43,371           37,760 
                                 ----------  ---------------  ----------  --------------- 
Total recognised derivative 
 assets/liabilities                  66,013           58,212      50,777           42,158 
                                 ----------  ---------------  ----------  --------------- 
 

The Group reduces exposure to credit risk by using master netting agreements and by obtaining cash collateral. Of the derivative assets of GBP66,013 million at 31 December 2011 (31 December 2010: GBP50,777 million), GBP46,618 million (31 December 2010: GBP31,740 million) are available for offset under master netting arrangements. These do not meet the criteria under IAS 32 to enable derivative assets to be presented net of these balances. Of the remaining derivative assets of GBP19,395 million (31 December 2010: GBP19,037 million), cash collateral of GBP5,269 million (31 December 2010: GBP1,429 million) was held and a further GBP7,875 million (31 December 2010: GBP8,385 million) was due from Organisation for Economic Co-operation and Development (OECD) banks.

The embedded equity conversion feature of GBP1,172 million (31 December 2010: GBP1,177 million) reflects the value of the equity conversion feature contained in the Enhanced Capital Notes issued by the Group in 2009; the loss of GBP5 million arising from the change in fair value in the year ended 31 December 2011 (2010: loss of GBP620 million) is included within net trading income.

   11.     Loans and advances to customers 
 
                                                   2011      2010 
                                                   GBPm      GBPm 
 
Agriculture, forestry and fishing                 5,198     5,558 
Energy and water supply                           4,013     3,576 
Manufacturing                                    10,061    11,495 
Construction                                      9,722     7,904 
Transport, distribution and hotels               32,882    34,176 
Postal and communications                         1,896     1,908 
Property companies                               64,752    78,263 
Financial, business and other services           64,046    59,363 
Personal: 
    Mortgages                                   348,210   356,261 
    Other                                        30,014    36,967 
Lease financing                                   7,800     8,291 
Hire purchase                                     5,776     7,208 
                                               --------  -------- 
                                                584,370   610,970 
Allowance for impairment losses on loans and 
 advances (note 12)                            (18,732)  (18,373) 
                                               --------  -------- 
Total loans and advances to customers           565,638   592,597 
                                               --------  -------- 
 

Loans and advances to customers include advances securitised under the Group's securitisation and covered bond programmes. Further details are given in note 13.

   12.     Allowance for impairment losses on loans and receivables 
 
                                                    2011     2010 
                                                    GBPm     GBPm 
 
Opening balance                                   18,951   15,380 
Exchange and other adjustments                     (367)      112 
Advances written off                             (7,834)  (7,125) 
Recoveries of advances written off in previous 
 years                                               429      216 
Unwinding of discount                              (226)    (403) 
Charge to the income statement (note 5)            8,069   10,771 
                                                 -------  ------- 
Balance at end of year                            19,022   18,951 
                                                 -------  ------- 
 
In respect of: 
Loans and advances to banks                           14       20 
Loans and advances to customers (note 11)         18,732   18,373 
Debt securities (note 14)                            276      558 
                                                 -------  ------- 
Balance at end of year                            19,022   18,951 
                                                 -------  ------- 
 
   13.     Securitisations and covered bonds 

The Group's principal securitisation and covered bond programmes, together with the balances of the loans subject to these arrangements and the carrying value of the notes in issue, are listed in the table below.

 
                                               2011                     2010 
                                      -----------------------  ----------------------- 
                                          Loans and               Loans and 
                                           advances  Notes in      advances   Notes in 
                                        securitised     issue   securitised      issue 
Securitisation programmes                      GBPm      GBPm          GBPm       GBPm 
 
UK residential mortgages                    129,764    94,080       146,200    114,428 
US residential mortgage backed 
 securities                                     398       398             -          - 
Commercial loans                             13,313    11,342        11,860      8,936 
Irish residential mortgages                   5,497     5,661         6,007      6,191 
Credit card receivables                       6,763     4,810         7,327      3,856 
Dutch residential mortgages                   4,933     4,777         4,526      4,316 
Personal loans                                    -         -         3,012      2,011 
PPP/PFI and project finance loans               767       110           776        110 
Motor vehicle loans                           3,124     2,871           926        975 
                                            164,559   124,049       180,634    140,823 
                                       ------------            ------------ 
Less held by the Group                               (86,637)                (100,081) 
                                                     --------                --------- 
Total securitisation programmes 
 (note 18)                                             37,412                   40,742 
                                                     --------                --------- 
 
Covered bond programmes 
                                                     --------                --------- 
Residential mortgage-backed                  91,023    67,456        93,651     73,458 
Social housing loan-backed                    3,363     2,605         3,317      2,181 
                                             94,386    70,061        96,968     75,639 
                                       ------------            ------------ 
Less held by the Group                               (31,865)                 (43,489) 
                                                     --------                --------- 
Total covered bond programmes (note 
 18)                                                   38,196                   32,150 
                                                     --------                --------- 
 
Total securitisation and covered 
 bond programmes                                       75,608                   72,892 
                                                     --------                --------- 
 

Securitisation programmes

Loans and advances to customers and debt securities classified as loans and receivables include loans securitised under the Group's securitisation programmes, the majority of which have been sold by subsidiary companies to bankruptcy remote special purpose entities (SPEs). As the SPEs are funded by the issue of debt on terms whereby the majority of the risks and rewards of the portfolio are retained by the subsidiary, the SPEs are consolidated fully and all of these loans are retained on the Group's balance sheet, with the related notes in issue included within debt securities in issue. In addition to the SPEs detailed above, the Group sponsors three conduit programmes: Argento, Cancara and Grampian.

Covered bond programmes

Certain loans and advances to customers have been assigned to bankruptcy remote limited liability partnerships to provide security to issues of covered bonds by the Group. The Group retains all of the risks and rewards associated with these loans and the partnerships are consolidated fully with the loans retained on the Group's balance sheet and the related covered bonds in issue included within debt securities in issue.

Cash deposits of GBP20,435 million (2010: GBP36,579 million) held by the Group are restricted in use to repayment of the debt securities issued by the SPEs, the term advances relating to covered bonds and other legal obligations.

   14.     Debt securities classified as loans and receivables 

Debt securities classified as loans and receivables comprise:

 
                                              2011    2010 
                                              GBPm    GBPm 
 
Asset-backed securities: 
    Mortgage-backed securities               7,179  11,650 
    Other asset-backed securities            5,030  12,827 
Corporate and other debt securities            537   1,816 
                                            ------  ------ 
                                            12,746  26,293 
Allowance for impairment losses (note 12)    (276)   (558) 
                                            ------  ------ 
Total                                       12,470  25,735 
                                            ------  ------ 
 
   15.     Available-for-sale financial assets 
 
                                                          2011    2010 
                                                          GBPm    GBPm 
 
Asset-backed securities                                  2,867   9,512 
Other debt securities: 
                                                        ------  ------ 
    Bank and building society certificates of deposit      366     407 
    Government securities                               25,236  12,552 
    Other public sector securities                          27      29 
    Corporate and other debt securities                  5,245  12,132 
                                                        ------  ------ 
                                                        30,874  25,120 
Equity shares                                            1,938   2,255 
Treasury and other bills                                 1,727   6,068 
Total                                                   37,406  42,955 
                                                        ------  ------ 
 
   16.     Credit market exposures 

The Group's credit market exposures primarily relate to asset-backed securities exposures held in the Wholesale division. An analysis of the carrying value of these exposures, which are classified as loans and receivables, available-for-sale financial assets or trading and other financial assets at fair value through profit or loss depending on the nature of the investment, is set out below.

 
                                                                          Net exposure  Net exposure 
                                                                                 at 31         at 31 
                                          Loans and  Available-                    Dec           Dec 
                                        receivables    for-sale  Trading          2011          2010 
                                               GBPm        GBPm     GBPm          GBPm          GBPm 
 
Mortgage-backed securities 
                                                                 -------  ------------  ------------ 
    US residential                            4,063           -        -         4,063         4,242 
    Non-US residential                        1,837       1,189       99         3,125         7,898 
    Commercial                                1,175         613        -         1,788         3,516 
                                              7,075       1,802       99         8,976        15,656 
Collateralised debt obligations: 
                                                                 -------  ------------  ------------ 
    Collateralised loan obligations             915         195       52         1,162         4,686 
    Other                                       264           -        -           264           494 
                                              1,179         195       52         1,426         5,180 
Federal family education loan 
 programme student loans (FFELP)              3,380         146        -         3,526         7,777 
Personal sector                                 145         366        -           511         3,967 
Other asset-backed securities                   314         322       20           656         1,035 
                                                                 -------  ------------  ------------ 
Total uncovered asset-backed 
 securities                                  12,093       2,831      171        15,095        33,615 
Negative basis(1)                                 -          36      150           186         1,109 
                                                                 -------  ------------  ------------ 
Total Wholesale asset-backed 
 securities                                  12,093       2,867      321        15,281        34,724 
                                                                 -------  ------------  ------------ 
 
Direct                                        9,067       1,317      321        10,705        22,296 
Conduits                                      3,026       1,550        -         4,576        12,428 
                                                                 -------  ------------  ------------ 
Total Wholesale asset-backed 
 securities                                  12,093       2,867      321        15,281        34,724 
                                                                 -------  ------------  ------------ 
 
 
(1)  Negative basis means bonds held with separate matching credit default 
      swap (CDS) protection. 
 

Exposures to monolines

At 31 December 2011, the Group had no direct exposure to sub-investment grade monolines on credit default swap (CDS) contracts. Its exposure to investment grade monolines through CDS contracts was GBP14 million (gross exposure: GBP168 million) and through wrapped loans and receivables was GBP178 million (gross exposure: GBP274 million).

The exposure to monolines arising from negative basis trades is calculated as the mark-to-market of the CDS protection purchased from the monoline insurer after derivative valuation adjustments. The exposure to monolines on wrapped loans and receivables and bonds is the internal assessment of amounts that will be recovered on interest and principal shortfalls.

In addition, the Group has GBP1,550 million (2010: GBP1,985 million) of monoline wrapped bonds and GBP274 million (2010: GBP425 million) of monoline wrapped liquidity commitments on which the Group currently places no reliance on the guarantor.

   16.     Credit market exposures (continued) 

Credit ratings

An analysis of external credit ratings as at 31 December 2011 of the Wholesale division's asset-backed security portfolio by asset class is provided below.

 
                                  Net                                           Below 
Asset class                  exposure     AAA     AA      A    BBB    BB     B      B 
                                 GBPm    GBPm   GBPm   GBPm   GBPm  GBPm  GBPm   GBPm 
Mortgage-backed 
 securities 
US residential 
    Prime                         777     175    393     97    100    12     -      - 
    Alt-A                       3,286   1,144    781    633    651    77     -      - 
    Sub-prime                       -       -      -      -      -     -     -      - 
                                4,063   1,319  1,174    730    751    89     -      - 
Non-US residential              3,125   1,318    935    399    309   164     -      - 
Commercial                      1,788     273    604    648    199    64     -      - 
                                8,976   2,910  2,713  1,777  1,259   317     -      - 
Collateralised debt 
 obligations: 
    Collateralised loan 
     obligations                1,162     274    455    331      7    50    16     29 
    Other                         264       1      1      -    111   151     -      - 
                                1,426     275    456    331    118   201    16     29 
Personal sector                   511     273    165     15     58     -     -      - 
FFELP                           3,526   3,419    107      -      -     -     -      - 
Other asset-backed 
 securities                       656      61     52    197     94   252     -      - 
Total uncovered 
 asset-backed securities       15,095   6,938  3,493  2,320  1,529   770    16     29 
Negative basis(1) 
Monolines                         150       -    150      -      -     -     -      - 
Banks                              36      36      -      -      -     -     -      - 
                                  186      36    150      -      -     -     -      - 
Total as at 31 
 Dec 2011                      15,281   6,974  3,643  2,320  1,529   770    16     29 
 
Total as at 31 
 Dec 2010                      34,724  20,805  7,310  3,713  1,764   763   147    222 
 
 
(1)  The external credit rating is based on the bond ignoring the benefit 
      of the CDS. 
 
   17.     Customer deposits 
 
                                               2011     2010 
                                               GBPm     GBPm 
 
Sterling: 
    Non-interest bearing current accounts    28,050   21,516 
    Interest bearing current accounts        66,808   73,859 
    Savings and investment accounts         222,776  215,733 
    Other customer deposits                  52,975   50,414 
                                            -------  ------- 
Total sterling                              370,609  361,522 
Currency                                     43,297   32,111 
                                            -------  ------- 
Total                                       413,906  393,633 
                                            -------  ------- 
 

Included above are liabilities of GBP7,996 million (31 December 2010: GBP11,145 million) in respect of securities sold under repurchase agreements.

   18.     Debt securities in issue 
 
                                         2011                            2010 
                               At fair                        At fair 
                                 value                          value 
                               through          At            through          At 
                             profit or   amortised             profit   amortised 
                                  loss        cost    Total   or loss        cost    Total 
                                  GBPm        GBPm     GBPm      GBPm        GBPm     GBPm 
 
Medium-term notes 
 issued                          5,339      63,366   68,705     6,665      80,975   87,640 
Covered bonds (note 
 13)                                 -      38,196   38,196         -      32,150   32,150 
Certificates of deposit              -      27,994   27,994         -      42,276   42,276 
Securitisation notes 
 (note 13)                           -      37,412   37,412         -      40,742   40,742 
Commercial paper                     -      18,091   18,091         -      32,723   32,723 
                                 5,339     185,059  190,398     6,665     228,866  235,531 
 
 
   19.     Subordinated liabilities 

The Group's subordinated liabilities are comprised as follows:

 
                                     2011    2010 
                                     GBPm    GBPm 
 
Preference shares                   1,216   1,165 
Preferred securities                4,893   4,538 
Undated subordinated liabilities    1,949   2,002 
Enhanced capital notes              9,085   9,235 
Dated subordinated liabilities     17,946  19,292 
                                   ------ 
Total subordinated liabilities     35,089  36,232 
                                   ------  ------ 
 

The movement in subordinated liabilities during the year was as follows:

 
                                                 GBPm 
 
At 1 January 2011                              36,232 
New issues during the year                      2,302 
Repurchases and redemptions during the year   (4,021) 
Foreign exchange and other movements              576 
                                              ------- 
At 31 December 2011                            35,089 
                                              ------- 
 

During December 2011, the Group completed the exchange of certain subordinated debt securities issued by Lloyds TSB Bank plc and HBOS plc for new subordinated debt securities issued by Lloyds TSB Bank plc by undertaking an exchange offer on certain securities which were eligible for call before December 2012. This exchange resulted in a gain on the extinguishment of the existing securities of GBP599 million being the difference between the carrying amount of the securities extinguished and the fair value of the new securities issued together with related fees and costs.

Since 31 January 2010, the Group has been prohibited, under the terms of an agreement with the European Commission, from paying discretionary coupons and dividends on certain of its hybrid capital securities. This prohibition ended on 31 January 2012. Payments recommenced on certain hybrid capital securities from 31 January 2012. Future coupons and dividends on these hybrid capital securities will only be paid subject to, and in accordance with, the terms of the relevant securities.

   20.     Share capital 

Movements in share capital during the year were as follows:

 
                                                 Number 
                                              of shares 
                                              (million)   GBPm 
 
Ordinary shares of 10p each 
At 1 January 2011                                68,074  6,807 
Issued in the year                                  653     66 
At 31 December 2011                              68,727  6,873 
                                             ----------  ----- 
 
Limited voting ordinary shares of 10p each 
At 1 January and 31 December 2011                    81      8 
Total share capital                                      6,881 
                                                         ----- 
 

The shares issued in the year were in respect of employee share schemes.

   21.     Reserves 
 
                                                      Other reserves 
                                  Share  Available-  Cash flow      Merger          Retained 
                                premium    for-sale    hedging   and other   Total   profits 
                                   GBPm        GBPm       GBPm        GBPm    GBPm      GBPm 
 
At 1 January 
 2011                            16,291       (285)      (391)      12,251  11,575    11,380 
Issue of ordinary 
 shares                             250           -          -           -       -         - 
Loss for the 
 year                                 -           -          -           -       -   (2,787) 
Movement in treasury 
 shares                               -           -          -           -       -     (276) 
Value of employee 
 services: 
  Share option 
   schemes                            -           -          -           -       -       125 
  Other employee 
   award schemes                      -           -          -           -       -       238 
Change in fair 
 value of available-for-sale 
 assets (net of 
 tax)                                 -       1,930          -           -   1,930         - 
Change in fair 
 value of hedging 
 derivatives 
 (net of tax)                         -           -        659           -     659         - 
Transfers to 
 income statement 
 (net of tax)                         -       (319)         57           -   (262)         - 
Exchange and 
 other                                -           -          -        (84)    (84)         - 
At 31 December 
 2011                            16,541       1,326        325      12,167  13,818     8,680 
 
 
   22.     Payment protection insurance 

There has been extensive scrutiny of the Payment Protection Insurance (PPI) market in recent years.

In October 2010, the UK Competition Commission confirmed its decision to prohibit the active sale of PPI by a distributor to a customer within seven days of a sale of credit. This followed the completion of its formal investigation into the supply of PPI services (other than store card PPI) to non-business customers in the UK in January 2009 and a referral of the proposed prohibition to the Competition Appeal Tribunal. The Competition Commission consulted on the wording of a draft Order to implement its findings from October 2010, and published the final Order on 24 March 2011 which became effective on 6 April 2011. Following an earlier decision to stop selling single premium PPI products, the Group ceased to offer PPI products to its customers in July 2010.

On 29 September 2009 the FSA announced that several firms had agreed to carry out reviews of past sales of single premium loan protection insurance. Lloyds Banking Group agreed in principle that it would undertake a review in relation to sales of single premium loan protection insurance made through its branch network since 1 July 2007. That review will now form part of the ongoing PPI work referred to below.

On 1 July 2008, the Financial Ombudsman Service (FOS) referred concerns regarding the handling of PPI complaints to the Financial Services Authority (FSA) as an issue of wider implication. On 29 September 2009 and 9 March 2010, the FSA issued consultation papers on PPI complaints handling. The FSA published its Policy Statement on 10 August 2010, setting out evidential provisions and guidance on the fair assessment of a complaint and the calculation of redress, as well as a requirement for firms to reassess historically rejected complaints which had to be implemented by 1 December 2010.

On 8 October 2010, the British Bankers' Association (BBA), the principal trade association for the UK banking and financial services sector, filed an application for permission to seek judicial review against the FSA and the FOS. The BBA sought an order quashing the FSA Policy Statement and an order quashing the decision of the FOS to determine PPI sales in accordance with the guidance published on its website in November 2008.

The Judicial Review hearing was held in late January 2011 and on 20 April 2011 judgment was handed down by the High Court dismissing the BBA's application. On 9 May 2011, the BBA confirmed that the banks and the BBA did not intend to appeal the judgment.

After publication of the judgment, the Group entered into discussions with the FSA with a view to seeking clarity around the detailed implementation of the Policy Statement. As a result, and given the initial analysis that the Group conducted of compliance with applicable sales standards, which is continuing, the Group concluded that there are certain circumstances where customer contact and/or redress will be appropriate. Accordingly the Group made a provision in its income statement for the year ended 31 December 2011 of GBP3,200 million in respect of the anticipated costs of such contact and/or redress, including administration expenses. During 2011, the Group made redress payments of GBP1,045 million to customers. The Group anticipates that all claims will be settled by 2015. However, there are still a number of uncertainties as to the eventual costs from any such contact and/or redress given the inherent difficulties of assessing the impact of the detailed implementation of the Policy Statement for all PPI complaints, uncertainties around the ultimate emergence period for complaints, the availability of supporting evidence and the activities of claims management companies, all of which will significantly affect complaints volumes, uphold rates and redress costs.

   23.     Contingent liabilities and commitments 

Interchange fees

The European Commission has adopted a formal decision finding that an infringement of European Commission competition laws has arisen from arrangements whereby MasterCard set a uniform Multilateral Interchange Fee (MIF) in respect of cross-border transactions in relation to the use of a MasterCard or Maestro branded payment card. The European Commission has required that the MIF be reduced to zero for relevant cross-border transactions within the European Economic Area. This decision has been appealed to the General Court of the European Union (the General Court). Lloyds TSB Bank plc and Bank of Scotland plc (along with certain other MasterCard issuers) have successfully applied to intervene in the appeal in support of MasterCard's position that the arrangements for the charging of the MIF are compatible with European Union competition laws. The UK Government has also intervened in the General Court appeal supporting the European Commission position. An oral hearing took place on 8 July 2011 but judgment is not expected for six to twelve months. MasterCard has reached an understanding with the European Commission on a new methodology for calculating intra-European Economic Area MIF on an interim basis pending the outcome of the appeal.

Meanwhile, the European Commission is pursuing an investigation with a view to deciding whether arrangements adopted by Visa for the levying of the MIF in respect of cross-border payment transactions also infringe European Union competition laws. In this regard Visa reached an agreement with the European Commission to reduce the level of interchange for cross-border debit card transactions to the interim levels agreed by MasterCard. The UK's Office of Fair Trading has also commenced similar investigations relating to the MIF in respect of domestic transactions in relation to both the MasterCard and Visa payment schemes. The ultimate impact of the investigations on the Group can only be known at the conclusion of these investigations and any relevant appeal proceedings.

Interbank offered rate setting investigations

Several government agencies in the UK, US and overseas, including the US Commodity Futures Trading Commission, the US SEC, the US Department of Justice and the FSA as well as the European Commission, are conducting investigations into submissions made by panel members to the bodies that set various interbank offered rates. The Group, and/or its subsidiaries, were (at the relevant time) and remain members of various panels that submit data to these bodies. The Group has received requests from some government agencies for information and is co-operating with their investigations. In addition, the Group has been named in private lawsuits, including purported class action suits in the US with regard to the setting of London interbank offered rates (LIBOR). It is currently not possible to predict the scope and ultimate outcome of the various regulatory investigations or private lawsuits, including the timing and scale of the potential impact of any investigations and private lawsuits on the Group.

   23.     Contingent liabilities and commitments (continued) 

Financial Services Compensation Scheme (FSCS)

The FSCS is the UK's independent statutory compensation fund for customers of authorised financial services firms and pays compensation if a firm is unable to pay claims against it. The FSCS is funded by levies on the industry (and recoveries and borrowings where appropriate). The levies raised comprise both management expenses levies and, where necessary, compensation levies on authorised firms.

Following the default of a number of deposit takers in 2008, the FSCS borrowed funds from HM Treasury to meet the compensation costs for customers of those firms. The borrowings with HM Treasury, which total circa GBP20 billion, are on an interest-only basis until 31 March 2012 and the FSCS and HM Treasury are currently discussing the terms for refinancing these borrowings to take effect from 1 April 2012. Each deposit-taking institution contributes towards the management expenses levies in proportion to their share of total protected deposits on 31 December of the year preceding the scheme year, which runs from 1 April to 31 March. In determining an appropriate accrual in respect of the management expenses levy, certain assumptions have been made including the proportion of total protected deposits held by the Group, the level and timing of repayments to be made by the FSCS to HM Treasury and the interest rate to be charged by HM Treasury. For the year ended 31 December 2011, the Group has charged GBP179 million (2010: GBP46 million) to the income statement in respect of the costs of the FSCS.

Whilst it is expected that the substantial majority of the principal will be repaid from funds the FSCS receives from asset sales, surplus cash flow or other recoveries in relation to the assets of the firms that defaulted, to the extent that there remains a shortfall, the FSCS will raise compensation levies on all deposit-taking participants. The amount of any future compensation levies also depends on a number of factors including the level of protected deposits and the population of deposit-taking participants and will be determined at a later date. As such, although the Group's share of such compensation levies could be significant, the Group has not recognised a provision in respect of them in these financial statements.

Litigation in relation to insurance branch business in Germany

Clerical Medical Investment Group Limited (CMIG) has received a number of claims in the German courts, relating to policies issued by CMIG but sold by independent intermediaries in Germany, principally during the late 1990s and early 2000s. CMIG has won the majority of decisions to date, although a small number of regional district and appeal courts have found against CMIG on specific grounds. CMIG's strategy includes defending claims robustly and appealing against adverse judgments. The ultimate financial effect, which could be significant, will only be known once all relevant claims have been resolved. However, consistent with this strategy, and having regard to the costs involved in managing these claims, and the inherent risks of litigation, the Group has recognised a provision of GBP175 million. Management believes this represents the most appropriate estimate of the financial impact, based upon a series of assumptions, including the number of claims received, the proportion upheld, and resulting legal and administration costs.

   23.     Contingent liabilities and commitments (continued) 

Shareholder complaints

The Group and two former members of the Group's Board of Directors have been named as defendants in a purported securities class action pending in the United States District Court for the Southern District of New York. The complaint, dated 23 November 2011, asserts claims under the Securities Exchange Act of 1934 in connection with alleged material omissions from statements made in 2008 in connection with the acquisition of HBOS. No quantum is specified.

In addition, a UK-based shareholder action group has threatened multi-claimant claims on a similar basis against the Group and two former directors in the UK. No claim has yet been issued.

The Group considers that the claims are without merit and will defend them vigorously. The claims have not been quantified and it is not possible to estimate the ultimate financial impact on the Group at this early stage.

Employee disputes

The Group is aware that a union representing a number of the Group's employees and former employees is seeking to challenge the cap on pensionable pay introduced by the Group in 2011 on the grounds that it is unlawful. This challenge is at a very early stage. The Group will resist the challenge should it be pursued.

The Group also faces a number of other threats of legal action from employees in relation to terms of employment including pay and bonuses. The Group considers that the complaints are without merit and, should proceedings be issued, they will be vigorously defended.

FSA investigation into Bank of Scotland

In 2009 the FSA commenced a supervisory review into HBOS. The supervisory review has now been superseded as the FSA has commenced enforcement proceedings against Bank of Scotland plc in relation to its Corporate division pre 2009. The proceedings are ongoing and the Group is co-operating fully. It is too early to predict the outcome or estimate reliably any potential financial effects of the enforcement proceedings but they are not currently expected to be material to the Group.

   23.     Contingent liabilities and commitments(continued) 

Regulatory matters

In the course of its business, the Group is engaged in discussions with the FSA in relation to a range of conduct of business matters, including complaints handling, packaged bank accounts, savings accounts product terms and conditions, interest only mortgages, sales processes and remuneration schemes. The Group is keen to ensure that any regulatory concerns are understood and addressed. The ultimate impact on the Group of these discussions can only be known at the conclusion of such discussions.

Other legal actions and regulatory matters

In addition, during the ordinary course of business the Group is subject to other threatened and actual legal proceedings (which may include class action lawsuits brought on behalf of customers, shareholders or other third parties), regulatory investigations, regulatory challenges and enforcement actions, both in the UK and overseas. All such material matters are periodically reassessed, with the assistance of external professional advisers where appropriate, to determine the likelihood of the Group incurring a liability. In those instances where it is concluded that it is more likely than not that a payment will be made, a provision is established to management's best estimate of the amount required to settle the obligation at the relevant balance sheet date. In some cases it will not be possible to form a view, either because the facts are unclear or because further time is needed properly to assess the merits of the case and no provisions are held against such matters. However the Group does not currently expect the final outcome of any such case to have a material adverse effect on its financial position.

Contingent liabilities and commitments arising from the banking business

 
                                                             2011     2010 
                                                             GBPm     GBPm 
 
Contingent liabilities 
Acceptances and endorsements                                   81       48 
Other: 
                                                          -------  ------- 
    Other items serving as direct credit 
     substitutes                                            1,060    1,319 
    Performance bonds and other transaction-related 
     contingencies                                          2,729    2,812 
                                                          -------  ------- 
                                                            3,789    4,131 
                                                          -------  ------- 
Total contingent liabilities                                3,870    4,179 
                                                          -------  ------- 
 
Commitments 
Documentary credits and other short-term trade-related 
 transactions                                                 105      255 
Forward asset purchases and forward 
 deposits placed                                              596      887 
 
Undrawn formal standby facilities, credit lines 
 and other commitments to lend: 
    Less than 1 year original maturity: 
                                                          -------  ------- 
  Mortgage offers made                                      7,383    8,113 
  Other commitments                                        56,527   60,528 
                                                          -------  ------- 
                                                           63,910   68,641 
    1 year or over original maturity                       40,972   47,515 
                                                          -------  ------- 
Total commitments                                         105,583  117,298 
                                                          -------  ------- 
 

Of the amounts shown above in respect of undrawn formal standby facilities, credit lines and other commitments to lend, GBP53,459 million (2010: GBP63,630 million) was irrevocable.

   24.     Capital ratios 
 
                                                                                As at     As at 
                                                                               31 Dec    31 Dec 
Capital resources                                                                2011      2010 
                                                                                 GBPm      GBPm 
 
Core tier 1 
Shareholders' equity per balance sheet                                         45,920    46,061 
Non-controlling interests per balance sheet                                       674       841 
Regulatory adjustments to non-controlling interests                             (577)     (524) 
Regulatory adjustments: 
Adjustment for own credit                                                       (136)       (8) 
Defined benefit pension adjustment                                            (1,004)   (1,052) 
Unrealised reserve on available-for-sale debt 
 securities                                                                     (940)       747 
Unrealised reserve on available-for-sale equity 
 investments                                                                    (386)     (462) 
Cash flow hedging reserve                                                       (325)       391 
Regulatory prudent valuation adjustments                                         (32)         - 
Other items                                                                       (4)       (3) 
                                                                               43,190    45,991 
Less: deductions from core tier 1 
Goodwill                                                                      (2,016)   (2,016) 
Intangible assets                                                             (2,310)   (2,390) 
50 per cent excess of expected losses over impairment                           (720)         - 
50 per cent of securitisation positions                                         (153)     (214) 
Core tier 1 capital                                                            37,991    41,371 
 
Non-controlling preference shares (1)                                           1,613     1,507 
Preferred securities(1)                                                         4,487     4,338 
Less: deductions from tier 1 
50 per cent of material holdings                                                 (94)      (69) 
Total tier 1 capital                                                           43,997    47,147 
                                                                             --------  -------- 
 
Tier 2 
Undated subordinated debt                                                       1,859     1,968 
Dated subordinated debt                                                        21,229    23,167 
Less: restriction in amount eligible                                                -         - 
Unrealised gains on available-for-sale equity 
 investments                                                                      386       462 
Eligible provisions                                                             1,259     2,468 
Less: deductions from tier 2 
50 per cent excess of expected losses over impairment                           (720)         - 
50 per cent of securitisation positions                                         (153)     (214) 
50 per cent of material holdings                                                 (94)      (69) 
                                                                             --------  -------- 
Total tier 2 capital                                                           23,766    27,782 
                                                                             --------  -------- 
 
Supervisory deductions 
Unconsolidated investments - life                                            (10,107)  (10,042) 
                                             - general insurance and other    (2,660)   (3,070) 
                                                                             --------  -------- 
Total supervisory deductions                                                 (12,767)  (13,112) 
                                                                             --------  -------- 
Total capital resources                                                        54,996    61,817 
                                                                             --------  -------- 
 
Risk-weighted assets                                                          352,341   406,372 
Core tier 1 capital ratio                                                       10.8%     10.2% 
Tier 1 capital ratio                                                            12.5%     11.6% 
Total capital ratio                                                             15.6%     15.2% 
 
 
(1)  Covered by grandfathering provisions issued by the FSA. 
 
   24.     Capital ratios (continued) 
 
                                                 As at    As at 
                                                31 Dec   31 Dec 
Risk-weighted assets                              2011     2010 
                                                  GBPm     GBPm 
 
Divisional analysis of risk-weighted assets: 
Retail                                         103,237  109,254 
Wholesale                                      163,766  196,164 
Commercial                                      25,434   26,552 
Wealth and International                        47,278   58,714 
Group Operations and Central items              12,626   15,688 
                                               -------  ------- 
                                               352,341  406,372 
                                               -------  ------- 
 
Risk type analysis of risk-weighted assets: 
Foundation IRB                                  90,450  114,490 
Retail IRB                                      98,823  105,475 
Other IRB                                        9,433   14,483 
Advanced approach                              198,706  234,448 
Standardised approach                          103,525  124,492 
                                               -------  ------- 
Credit risk                                    302,231  358,940 
Operational risk                                30,589   31,650 
Market and counterparty risk                    19,521   15,782 
                                               -------  ------- 
Total risk-weighted assets                     352,341  406,372 
                                               -------  ------- 
 

Risk-weighted assets reduced by GBP54,031 million to GBP352,341 million, a decrease of 13 per cent. This reflects risk-weighted asset reductions across all divisions driven by balance sheet reductions of non-core assets, lower core lending balances and stronger management of risk.

Retail risk-weighted assets reduced by GBP6,017 million mainly due to lower in lending balances and the reducing mix of unsecured lending.

The reduction of Wholesale risk-weighted assets of GBP32,398 million primarily reflects the balance sheet reductions including treasury asset sales and the run down in other non-core asset portfolios. This has been partly offset by an increase in market and risk-weighted assets, as a result of the implementation of CRD lll.

Risk-weighted assets within Wealth and International have reduced by GBP11,436 million as a result of asset a run down of non-core assets and foreign exchange movements.

Integration of risk models activity previously undertaken on a separate heritage basis was largely completed in 2010 and there have been no significant migrations to IRB methodologies during 2011. We anticipate moving some portfolios that are currently measured on the standardised approach over to an IRB methodology, these changes will take place primarily during 2012 and 2013.

   24.     Capital ratios (continued) 

Core tier 1 capital

Core tier 1 capital has decreased by GBP3,380 million largely reflecting losses in the period. In addition there has been an increase in excess of expected losses over impairment losses, reflecting the reduction of legacy lending that is subject to very high provision levels and replacement with new lending.

The movements in core tier 1 and total capital in the period are shown below:

 
                                                        Core tier 
                                                                1    Total 
                                                             GBPm     GBPm 
 
At 1 January 2011                                          41,371   61,817 
Loss attributable to ordinary shareholders                (2,787)  (2,787) 
Decrease in regulatory post-retirement benefit 
 adjustments                                                   48       48 
Decrease in goodwill and intangible assets deductions          80       80 
Increase in excess of expected losses over impairment 
 allowances                                                 (720)  (1,440) 
Increase in material holdings deduction                         -     (50) 
Decrease in eligible provisions                                 -  (1,209) 
Decrease in supervisory deductions from total 
 capital                                                        -      345 
Decrease in dated subordinated debt                             -  (1,938) 
Other movements                                               (1)      130 
At 31 December 2011                                        37,991   54,996 
 

Tier 2 capital

Tier 2 capital has decreased in the period by GBP4,016 million reflecting an increase in excess of expected losses over impairment, as noted above, and a reduction in eligible provisions. In addition, dated subordinated debt has also reduced in the period, partly due to amortisation and partly due to a capital restructuring exercise in December 2011, which resulted in a net overall redemption of dated subordinated debt.

Supervisory deductions

Supervisory deductions mainly consist of investments in subsidiary undertakings that are not within the banking group for regulatory purposes. These investments are primarily the Scottish Widows and Clerical Medical life and pensions businesses together with general insurance business. Also included within deductions for other unconsolidated investments are investments in non-financial entities that are held by the Group's private equity (including venture capital) businesses. During the period there has been a decrease in supervisory deductions primarily due to reduced holdings in private equity businesses, and in some cases changes to the level and/or nature of investments resulting in a reclassification as material holdings.

   25.     Related party transactions 

UK Government

In January 2009, the UK Government through HM Treasury became a related party of the Company following its subscription for ordinary shares issued under a placing and open offer. As at 31 December 2011, HM Treasury held a 40.2 per cent (31 December 2010: 40.6 per cent) interest in the Company's ordinary share capital and consequently HM Treasury remained a related party of the Company during the year ended 31 December 2011.

From 1 January 2011, in accordance with IAS 24 (Revised), UK Government-controlled entities became related parties of the Group. The Group regards the Bank of England and banks controlled by the UK Government, comprising The Royal Bank of Scotland Group plc, Northern Rock (Asset Management) plc and Bradford & Bingley plc, as related parties.

Since 1 January 2011, the Group has had the following significant transactions with the UK Government or UK Government-related entities:

Government and central bank facilities

During the year ended 31 December 2011, the Group participated in a number of schemes operated by the UK Government, central banks and made available to eligible banks and building societies.

Special liquidity scheme and credit guarantee scheme

The Bank of England's UK Special Liquidity Scheme was launched in April 2008 to allow financial institutions to swap temporarily illiquid assets for treasury bills, with fees charged based on the spread between 3-month LIBOR and the 3-month gilt repo rate. The scheme will operate for up to three years after the end of the drawdown period (30 January 2009) at the Bank of England's discretion. The Group did not utilise the Special Liquidity Scheme at 31 December 2011.

HM Treasury launched the Credit Guarantee Scheme in October 2008 as part of a range of measures announced by the UK Government intended to ease the turbulence in the UK banking system. It charged a commercial fee for the guarantee of new short and medium term debt issuance. The fee payable to HM Treasury on guaranteed issues was based on a per annum rate of 50 basis points plus the median five-year credit default swap spread. The drawdown window for the Credit Guarantee Scheme closed for new issuance at the end of February 2010. At 31 December 2011, the Group had GBP23.5 billion of debt in issue under the Credit Guarantee Scheme (31 December 2010: GBP45.4 billion). During the year, fees of GBP28 million paid to HM Treasury in respect of guaranteed funding were included in the Group's income statement.

Lending commitments

The formal lending commitments entered into in connection with the Group's proposed participation in the Government Asset Protection Scheme have now expired and in February 2011, the Company (together with Barclays, Royal Bank of Scotland, HSBC and Santander) announced, as part of the 'Project Merlin' agreement with HM Treasury, its capacity and willingness to increase business lending (including to small and medium-sized enterprises) during 2011.

   25.     Related party transactions (continued) 

Business Growth Fund

In May 2011 the Group agreed, together with The Royal Bank of Scotland plc (and three other non-related parties), to subscribe for shares in the Business Growth Fund plc which is the company created to fulfil the role of the Business Growth Fund as set out in the British Bankers' Association's Business Taskforce Report of October 2010. During 2011, the Group has incurred sunk costs of GBP4 million which have been written off.

As at 31 December 2011, the Group's investment in the Business Growth Fund was GBP20 million.

Other government-related entities

Other than the transactions referred to above, there were no other significant transactions with the UK Government and UK Government-controlled entities (including UK Government-controlled banks) during the period that were not made in the ordinary course of business or that were unusual in their nature or conditions.

Other related party transactions

During 2011, the Group sold at fair value certain non-government bonds, equities and alternative assets to Lloyds TSB Group Pension Scheme No 1 for GBP336 million and to Lloyds TSB Group Pension Scheme No 2 for GBP67 million.

Except as noted above, other related party transactions for the year ended 31 December 2011 are similar in nature to those for the year ended 31 December 2010.

   26.     Future accounting developments 

The following pronouncements may have a significant effect on the Group's financial statements but are not applicable for the year ending 31 December 2011 and have not been applied in preparing these financial statements. Save as disclosed, the full impact of these accounting changes is being assessed by the Group.

 
Pronouncement             Nature of change                              IASB effective 
                                                                         date 
Amendments to             Requires an entity to disclose information    Annual and interim 
 IFRS 7 Financial          to enable users of its financial              periods beginning 
 Instruments:              statements to evaluate the effect             on or after 1 January 
 Disclosures -             or potential effect of netting arrangements   2013. 
 'Disclosures-Offsetting   on the entity's balance sheet. 
 Financial Assets 
 and Financial 
 Liabilities' 
IFRS 10 Consolidated      Supersedes IAS 27 Consolidated and            Annual periods beginning 
 Financial Statements      Separate Financial Statements and             on or after 1 January 
                           SIC-12 Consolidation - Special Purpose        2013. 
                           Entities and establishes principles 
                           for the preparation of consolidated 
                           financial statements when an entity 
                           controls one or more entities. 
IFRS 12 Disclosure        Requires an entity to disclose information    Annual periods beginning 
 of Interests              that enables users of financial               on or after 1 January 
 in Other Entities         statements to evaluate the nature             2013. 
                           of, and risks associated with, its 
                           interests in other entities and 
                           the effects of those interests on 
                           its financial position, financial 
                           performance and cash flows. 
IFRS 13 Fair              The standard defines fair value,              Annual periods beginning 
 Value Measurement         sets out a framework for measuring            on or after 1 January 
                           fair value and requires disclosures           2013. 
                           about fair value measurements. It 
                           applies to IFRSs that require or 
                           permit fair value measurements or 
                           disclosures about fair value measurements. 
IAS 19 Employee           Prescribes the accounting and disclosure      Annual periods beginning 
 Benefits                  by employers for employee benefits.           on or after 1 January 
                           Actuarial gains and losses (remeasurements)   2013. 
                           in respect of defined benefit pension 
                           schemes can no longer be deferred 
                           using the corridor approach and 
                           must be recognised immediately in 
                           other comprehensive income. At 31 
                           December 2011, unrecognised actuarial 
                           losses were GBP539 million. The 
                           income statement charge for 2011 
                           would have been approximately GBP200 
                           million higher under the revised 
                           standard. 
Amendments to             Inserts application guidance to               Annual periods beginning 
 IAS 32 Financial          address inconsistencies identified            on or after 1 January 
 Instruments:              in applying the offsetting criteria           2014. 
 Presentation              used in the standard. Some gross 
 - 'Offsetting             settlement systems may qualify for 
 Financial Assets          offsetting where they exhibit certain 
 and Financial             characteristics akin to net settlement. 
 Liabilities' 
IFRS 9 Financial          Replaces those parts of IAS 39 Financial      Annual periods beginning 
 Instruments(1)            Instruments: Recognition and Measurement      on or after 1 January 
                           relating to the classification,               2015. 
                           measurement and derecognition of 
                           financial assets and liabilities. 
                           Requires financial assets to be 
                           classified into two measurement 
                           categories, fair value and amortised 
                           cost, on the basis of the objectives 
                           of the entity's business model for 
                           managing its financial assets and 
                           the contractual cash flow characteristics 
                           of the instruments. The available-for-sale 
                           financial asset and held-to-maturity 
                           investment categories in IAS 39 
                           will be eliminated. The requirements 
                           for financial liabilities and derecognition 
                           are broadly unchanged from IAS 39. 
 
 
(1)  IFRS 9 is the initial stage of the project to replace IAS 39. Future 
      stages are expected to result in amendments to IFRS 9 to deal with 
      changes to the impairment of financial assets measured at amortised 
      cost and hedge accounting. Until all stages of the replacement 
      project are complete, it is not possible to determine the overall 
      impact on the financial statements of the replacement of IAS 39. 
 

As at 23 February 2012, these pronouncements are awaiting EU endorsement.

   27.     Other information 

The information in this announcement, which was approved by the board of directors on 23 February 2012, does not constitute statutory accounts within the meaning of section 434 of the Companies Act 2006. Statutory accounts for the year ended 31 December 2010 have been delivered to the Registrar of Companies. The auditors' report on those accounts was unqualified and did not include a statement under sections 498(2) (accounting records or returns inadequate or accounts not agreeing with records and returns) or 498(3) (failure to obtain necessary information and explanations) of the Companies Act 2006.

CONTACTS

For further information please contact:

INVESTORS AND ANALYSTS

Kate O'Neill

Managing Director, Investor Relations

020 7356 3520

kate.o'neill@ltsb-finance.co.uk

Charles King

Director of Investor Relations

020 7356 3537

charles.king@ltsb-finance.co.uk

CORPORATE AFFAIRS

Matthew Young

Group Corporate Affairs Director

020 7356 2231

matt.young@lloydsbanking.com

Ed Petter Group Media Relations Director

020 8936 5655

ed.petter@lloydsbanking.com

Copies of this news release may be obtained from Investor Relations, Lloyds Banking Group plc, 25 Gresham Street, London EC2V 7HN. The full news release can also be found on the Group's website - www.lloydsbankinggroup.com.

Registered office: Lloyds Banking Group plc, The Mound, Edinburgh, EH1 1YZ

Registered in Scotland no. 95000

This information is provided by RNS

The company news service from the London Stock Exchange

END

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